--- title: "Doxy.me Software Reviews, Demo & Pricing - 2026" description: "Review of Doxy.me Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/telemedicine/doxy-me-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) / Doxy.me Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)[Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/) # Doxy.me Review From $29/month Free version Free trial 3 plans Wondering if Doxy.me is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Doxy.me 4.6 [(1227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) FrontRunner 2026 Pricing Starting at $29.00 flat rate per month ### About Doxy.me Doxy.me is a telehealth platform that helps healthcare providers deliver secure, accessible virtual care. Built for solo practitioners, group practices, clinics, and health systems, doxy.me supports behavioral health, physical health, and other care settings. Providers and patients connect directly in their web browser, with no software downloads. Patients simply follow their provider’s Room link - no account required. A virtual Waiting Room helps providers manage patient arrivals and start appointments. Doxy.me combines video visits with tools that support care before, during, and after each session. The Premium plan include Scribe for automated clinical notes, screen sharing, group calls, custom branding, and clinical apps. Shared Rooms, patient transfers, and administrative controls help teams coordinate care and manage their clinic. Designed for healthcare, doxy.me supports HIPAA-compliant telehealth and includes a Business Associate Agreement (BAA) at no extra cost. A Free plan makes telehealth available without a subscription, while paid plans offer additional tools for documentation, patient engagement, and teamwork. Custom options support organizations with specific req... uirements. Our mission is to make telehealth simple and accessible, so providers can focus on care and more patients can connect with the support they need. Do you work for Doxy.me? [Manage this product listing](https://www.g2.com/products/doxy-me/claim_requests/new?auto=true) Wondering if Doxy.me is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. ## Doxy.me User Interface ## Popular Doxy.me Alternatives Main Product Doxy.me 4.6 [(1227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.83Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.25Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Mend](https://www.softwareadvice.com/medical/mend-profile/) 4.6 [(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.51Value for money - 4.60Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) 4.8 [(538)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(75)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price ## Doxy.me Pros and Cons We analyzed 1,227 verified reviews for Doxy.me to find out what actual users really think. Select to learn more Intuitive For All Users The platform is designed for simplicity, with a user-friendly interface that makes setup and navigation easy for both providers and clients. Even those with little technical experience find it straightforward to use without extra training. Enabling Client-Centered Care Doxy.me helps providers connect with clients easily, offering HIPAA-compliant, secure sessions that are accessible for all, including those with limited tech skills or mobility. Clients find it simple to join sessions from any device, making it easier to maintain care and support remotely. Affordable And Flexible Options Doxy.me offers a robust free version with essential features, making it accessible for small practices and those with limited budgets. Upgrades are affordable and can be used as needed, providing good value for both new and growing practices. Occasional Connectivity Disruptions Some users encounter unpredictable connection problems, such as dropped calls or difficulty joining sessions. These issues may require restarting the browser or device and can be frustrating for both providers and clients. Sensitive To Internet Strength Doxy.me requires a stable, high-speed internet connection for optimal performance. Users in rural or low-bandwidth areas often experience lag, dropped calls, or poor video quality, which can disrupt sessions. Inconsistent Video Performance Video calls can be affected by glitches, dropped connections, or unclear visuals, especially if users have camera or device issues. Audio and video may not always sync, and some users report difficulty maintaining a stable video feed. ## Doxy.me Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - Breach Insurance - Browser Notifications - End-to-End Encryption - GDPR and PIPEDA/PHIPA Requirements - Meeting History - Meets HIPAA - No Patient Data Stored - Online Help Pages - Patient Queue - Secure Data Center Read More Premium $29.00 flat rate, per month Plan includes: - All Free Plan Features + Text and Email Invites Sent via Doxy.Me - Audio Calls - Edit Waiting Room - File Transfer - Group Calling Screen Share - HD Video - On-Demand Chat Support - Payments - Photo Capture - Room Passcode Read More Custom Contact doxy.me for pricing Plan includes: - All the Benefits of Clinic + Onboarding Team - Dedicated Customer Success Manager - Five Customized Teleconsent Forms - Free Support Staff Licenses - Group Discounts - Monthly Usage Report - Security Review - Single Sign-on Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Doxy.me Features - Popular features found in Telemedicine Appointment Management Billing & Invoicing Charting Confirmations/Reminders E-Prescribing HIPAA Compliant Multi-Provider Practice Online Forms Payment Processing Practice Management Self Service Portal Video Conferencing - More features of Doxy.me Activity Dashboard Alerts/Notifications API Appointment Scheduling Chat/Messaging Compliance Management Customizable Branding Customizable Forms Document Management Electronic Payments Email Reminders File Sharing For Medical Purposes Generative AI HIPAA Compliance Live Chat Low Bandwidth Support Mobile Access Monitoring Multi-Location One-to-One Messaging Reminders Remote Treatment Planning Reporting & Statistics Telecommunications Third-Party Integrations Two-Way Audio & Video Virtual Waiting Room Workflow Management ## Doxy.me Integrations Cloudflare Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review eClinicalWorks Integration rated undefined from -1 review Okta Integration rated undefined from -1 review ## Doxy.me User Reviews ## Doxy.me customer ratings - Overall rating: 4.6/5 - Total reviews: 1,227 ### Rating distribution - 5 stars: 847 reviews (69%) - 4 stars: 307 reviews (25%) - 3 stars: 45 reviews (4%) - 2 stars: 15 reviews (1%) - 1 star: 13 reviews (1%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 4.5/5 - Functionality: 4.6/5 --- ### Love new features! - Overall rating: 5/5 - Reviewer: Angelika V. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues. #### Cons There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites. --- ### A tremendous help to my psychology practice - Overall rating: 5/5 - Reviewer: Stephen F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Doxy.me is extremely helpful, useful, convenient and safe. It respects and insures my patients' privacy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Doxy.me platform performs reliably and conveniently. Its operation is clearly described and easy to use by me and by my patients. #### Cons I am generally impressed by the software and its operational efficiency. I can't really say that I have any significant criticisms. #### Reasons for choosing Doxy.me I had more faith in and gave more credibility to the commitment to maintaining pastient privacy and data security --- ### Doxy .ME Review - Overall rating: 4/5 - Reviewer: Elizabeth P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room. #### Cons Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago. #### Reasons for choosing Doxy.me It was free and simple to set-up on my end #### Reasons for switching to Doxy.me HIPAA compliant Free to use No downloads --- ### Free telehealth video platform - Overall rating: 4/5 - Reviewer: Elizabeth P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a really great way to start in HIPAA compliant telehealth #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love that it was free, there was no downloads required, and that I had a waiting room #### Cons Sometimes it could be a little bit clunky to use, and you couldn’t schedule directly within it #### Reasons for choosing Doxy.me I would’ve had to pay or not have the HIPAA compliant version, so choosing Doxy for free was an easy choice --- ### Excellent product for solo private practice - Overall rating: 5/5 - Reviewer: Shea G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall doxy.me has been wonderful to use. They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer quality of their product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Doxy.me is an AMAZING product with features that put it at the front of the field. I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen. They've recently implemented options for billing and payments, as well. With various plans doxy.me creates amazing options for the price, and their customer service is responsive and helpful if you encounter any bugs. If you've ever used any other telehealth video platform there's almost no learning curve transitioning to doxy.me. #### Cons It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down. I recommend having a stable second option you can quickly send patients as needed. Doxy isn't down often, but when it is, it's usually a surprise. --- ### Highly Recommend Doxy.me for Telehealth - Overall rating: 5/5 - Reviewer: Pam E. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I've been using Doxy.me for probably 15 years. It's the first telehealth platform I started with, so I'm a bit biased in that regard. Having said that, however, whenever I have needed answers to questions, or had any problems with connectivity, etc., the customer support is outstanding, timely responsivieness, and accurate. I started out using it for free, but now I pay for the added features that are worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is HIPAA compliant and secure end to end. It's very easy to use and has a lot of features. It's hard to say what I like most because all the features are approprite and easy to use. I guess ease of use is the main thing, and it's not expensive. #### Cons Well, a lot has changed and new functionality has been added. I can see groups of people at once now, I can upload files, and a whole lot of other features I may or may not use, but I'm glad they're there. --- ### The reliable Doxy.me - Overall rating: 5/5 - Reviewer: Barbara C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it suits me and my clients very well! My clients actually feel more secure when I connect with them via Doxy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that Doxy.me is reliable, private and secure, and easy to use. It's HIPPA compliant. Doxy.me is a great value for the price! Customer support is very helpful! #### Cons Nothing I can think of right now. Over time the ease of use has become better and better. Support videos have been helpful in this regard. #### Reasons for choosing Doxy.me Doxy.me is more secure and HIPPA compliant --- ### Does what it says on the tin! - Overall rating: 5/5 - Reviewer: Barbara K. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent. Great platform for 1:1 consultations. Updates reload very rapidly. Almost every client has found it super-easy to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Secure, reliable and easy for patients to use, especially as the link is unique to the practitioner so always the same. Almost always good transmission of both audio and video. #### Cons The name has less than ideal connotations in some cultural groups. Other than that, I have no complaints. --- ### Very good site for a small therapy business. - Overall rating: 5/5 - Reviewer: Maria S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive experience. It looks very professional. Love the waiting room, and the fact that it is free. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each. #### Cons Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes. --- ### Doxy is Perfect! - Overall rating: 5/5 - Reviewer: Pam A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive and I have encouraged my colleagues to use it as well. I have gotten thank yous from my interns who use it and they all like it a great deal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can manage my waiting room, send messages, the video is always stable. It's so easy to use. Also, sharing the Doxy link is super easy and I have options about how to share it and I can make the link unique or use the same one each time. Thank you so much! #### Cons I can't think of a thing at all. Please keep doing what you are doing. I am not sure what else to say I have to type 100 characters minimum. lol! --- Showing 1 - 10 of 1227 Reviews [See All Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) ## Doxy.me Popular Comparisons [Carepatron vs Doxy.me](https://www.softwareadvice.com/medical/care-patron-profile/vs/doxy-me/)[Mend vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/mend/)[TherapyNotes, LLC vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/therapynotes/)[Jane vs Doxy.me](https://www.softwareadvice.com/compare/85649-doxy-me/vs/86099-Jane-App/)[DocVilla vs Doxy.me](https://www.softwareadvice.com/medical/docvilla-profile/vs/doxy-me/)[Tebra vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/kareo/)[Teladoc Health vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/teladoc/)[athenaOne vs Doxy.me](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/doxy-me/)[Zanda (formerly Power Diary) vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/power-diary/)[Healthie vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/healthie/)[SimplePractice vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/simplepractice/)[CharmHealth vs Doxy.me](https://www.softwareadvice.com/medical/charmehr-profile/vs/doxy-me/)[TheraNest vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/theranest/)[CureMD vs Doxy.me](https://www.softwareadvice.com/mental-health/curemd-profile/vs/doxy-me/) [Compare All Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/) ## Other Top Recommended Telemedicine Software [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **11** times [SecureVideo](https://www.softwareadvice.com/telemedicine/securevideo-profile/) **4.8** (26) Recently recommended **10** times [Ambiki](https://www.softwareadvice.com/product/527905-Ambiki/) **4.9** (14) Recently recommended **8** times [TimeTap](https://www.softwareadvice.com/dental/timetap-profile/) **4.5** (262) Recently recommended **7** times Stuck Between Options? 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