# Doxy.me Software Reviews, Demo & Pricing - 2026

> Review of Doxy.me Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/telemedicine/doxy-me-profile

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Doxy.me

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Overview

[Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)[Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/)

# Doxy.me 2026: Benefits, Features & Pricing

Wondering if Doxy.me is right for your organization?

Our Telemedicine Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Doxy.me

4.6

[(1226)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $35.00 per month

### About Doxy.me

Doxy.me is a telemedicine platform designed to provide a secure solution for healthcare providers and clinics. The platform focuses on facilitating remote medical consultations and patient care through online interactions. It aims to streamline the telemedicine process by offering user-friendly features accessible in major desktop and mobile browsers without requiring any downloads or installations.

The key features of Doxy.me include clinic-optimized workflows that empower providers and their teams to deliver better care efficiently. These workflows are designed to adapt to various clinical scenarios and enhance the overall patient experience. It prioritizes security by being fully HIPAA and GDPR compliant, SOC2 certified, and encrypted end-to-end. Additionally, it ensures enterprise-grade security measures, meeting worldwide requirements, including HIPAA, GDPR, PHIPA, PIPEDA and HITECH compliance.

Doxy.me emphasizes empowering clinics to leverage telemedicine effectively within their organizations, showcasing the potential benefits of embracing virtual care. The platform offers users a seamless and impactful telemedicine experience, allowing them to experience the advantages of...

integrating digital healthcare solutions into their practices. Additionally, with a range of features geared towards enhancing clinical workflows, it encourages clinics to explore the possibilities and benefits of telemedicine for improved patient care and operational efficiency. Doxy.me offers custom branding solutions, allowing organizations to maintain their image. The platform includes a dedicated landing page feature with custom branding to enhance the patient experience. Additionally, analytics tools are available to track usage, monitor trends and identify improvement opportunities. Doxy.me facilitates patient transfers within the platform, allowing users to move patients from one waiting room to another. This feature replicates an in-office experience, accommodating workflows for patients seeing multiple providers or assistants in one visit. Additionally, the platform provides personalized subdomains for clinics, peer-to-peer meeting capabilities for internal communication, and room access sharing among clinicians. Users can benefit from admin capabilities to manage their clinic accounts efficiently, including adding/removing users, setting waiting room content, and more. Priority customer support is offered to paying clients, ensuring quick resolution of any issues. Additionally, Doxy.me emphasizes features such as seamless live chat capabilities, efficient patient queue management, high-quality video and audio and waiting room customization. Doxy.me stands out for its compatibility with popular browsers, eliminating the need for downloads or installations for both providers and patients. The platform's ease of use is supported by a Clemson University study, which recognized it as the simplest telemedicine solution. Additionally, it offers mobile-friendly access and free usage to encourage healthcare providers to leverage its services without financial barriers.

Wondering if Doxy.me is right for your organization?

Our Telemedicine Software selection experts can help you in 15 minutes or less.

## Doxy.me User Interface

## Popular Doxy.me Alternatives

Main Product

Doxy.me

4.6

[(1226)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.83Value for money
-   4.53Customer support
-   4.58Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[Mend](https://www.softwareadvice.com/medical/mend-profile/)

4.6

[(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.51Value for money
-   4.60Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.56Value for money
-   4.49Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

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[TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)

4.7

[(963)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/)

5.0

[(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/)

Ratings Breakdown

-   4.97Ease of use
-   4.94Value for money
-   4.96Customer support
-   4.96Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[Jane](https://www.softwareadvice.com/product/86099-Jane-App/)

4.8

[(515)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.71Value for money
-   4.82Customer support
-   4.59Functionality

Pricing

Starting at $54.00 per month

Get Price

## Doxy.me Pros and Cons

We analyzed 1,226 verified reviews for Doxy.me to find out what actual users really think.

Select to learn more

Intuitive For All Users

The platform is designed for simplicity, with a user-friendly interface that makes setup and navigation easy for both providers and clients. Even those with little technical experience find it straightforward to use without extra training.

Enabling Client-Centered Care

Doxy.me helps providers connect with clients easily, offering HIPAA-compliant, secure sessions that are accessible for all, including those with limited tech skills or mobility. Clients find it simple to join sessions from any device, making it easier to maintain care and support remotely.

Affordable And Flexible Options

Doxy.me offers a robust free version with essential features, making it accessible for small practices and those with limited budgets. Upgrades are affordable and can be used as needed, providing good value for both new and growing practices.

Occasional Connectivity Disruptions

Some users encounter unpredictable connection problems, such as dropped calls or difficulty joining sessions. These issues may require restarting the browser or device and can be frustrating for both providers and clients.

Sensitive To Internet Strength

Doxy.me requires a stable, high-speed internet connection for optimal performance. Users in rural or low-bandwidth areas often experience lag, dropped calls, or poor video quality, which can disrupt sessions.

Inconsistent Video Performance

Video calls can be affected by glitches, dropped connections, or unclear visuals, especially if users have camera or device issues. Audio and video may not always sync, and some users report difficulty maintaining a stable video feed.

## Doxy.me Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

-   Breach Insurance
-   Browser Notifications
-   Email Support
-   End-to-End Encryption
-   GDPR and PIPEDA/PHIPA Requirements
-   Marketing Materials
-   Meeting History
-   Meets HIPAA
-   No Patient Data Stored
-   Online Help Pages

Read More

Professional

$35.00

flat rate, per month

Plan includes:

-   All Free Plan Features + Text and Email Invites Sent via Doxy.Me
-   Audio Calls
-   Edit Waiting Room
-   File Transfer
-   Group Calling Screen Share
-   HD Video
-   On-Demand Chat Support
-   Payments
-   Photo Capture
-   Room Passcode

Read More

Clinic

$50.00

flat rate, per month

Plan includes:

-   Admin Controls
-   All Professional Plan Features + Personalized Subdomain
-   Custom BAA
-   Customized Branding
-   Custom Security Review
-   Room Access Control
-   Shared Rooms
-   Simultaneous Calls
-   Teleconsent Form
-   Transfer Patient

Enterprise

Pricing available upon request

Plan includes:

-   All the Benefits of Clinic + Onboarding Team
-   Dedicated Customer Success Manager
-   Five Customized Teleconsent Forms
-   Free Support Staff Licenses
-   Group Discounts
-   Monthly Usage Report
-   Security Review
-   Single Sign-on

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Doxy.me Features

-   Popular features found in Telemedicine
    
    Appointment Management
    
    Billing & Invoicing
    
    Charting
    
    Confirmations/Reminders
    
    E-Prescribing
    
    HIPAA Compliant
    
    Multi-Provider Practice
    
    Online Forms
    
    Payment Processing
    
    Practice Management
    
    Self Service Portal
    
    Video Conferencing
    
-   More features of Doxy.me
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Chat/Messaging
    
    Compliance Management
    
    Customizable Branding
    
    Document Management
    
    Electronic Payments
    
    Email Reminders
    
    File Sharing
    
    For Medical Purposes
    
    Live Chat
    
    Monitoring
    
    One-to-One Messaging
    
    Reminders
    
    Remote Treatment Planning
    
    Reporting & Statistics
    
    Scheduling
    
    Third-Party Integrations
    
    Two-Way Audio & Video
    
    Virtual Waiting Room
    
    Workflow Management
    

## Doxy.me Integrations

Cloudflare

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

eClinicalWorks

Integration rated undefined from -1 review

Okta

Integration rated undefined from -1 review

## Doxy.me User Reviews

Overall Rating

4.6

Ratings Breakdown

5

69%

4

25%

3

4%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.5

Functionality

4.6

AV

Angelika V.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed March 2026

Love new features!

5

I love using it. The quality is great, it's reliable, and I don't have to worry about staying connected.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Previously 4

Pros:

I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues.

Cons:

There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites.

Read More

RV

Roberta V.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed June 2025

Very user friendly software; Highly recommend!

5

Being not that tech savvy, at first I was apprehensive to try doxy.me; however, I found it to be VERY easy to use and very user friendly. I've been highly satisfied with Doxy.me.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I've been using doxy.me for a number of years now in my solo private practice. A colleague recommended it to me, and since I don't have as much volume as a group practice, this is a perfect solution as I don't pay anything for it, it is VERY user friendly, and meets HIPAA requirements as well.

Cons:

Occasionally there's a little tech difficulties; that is mostly due to connection issues on the part of my client or myself, and usually if we close the session and restart, it gets cleared up.

Reasons for choosing Doxy.me

The alternative options are either not HIPAA compliant or are too expensive.

Read More

EP

Elizabeth P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Doxy .ME Review

4

Positive. I used this to start my telehealth practice and save a lot of money over paying for integrated EHRs or Zoom Workplace with BAA.

Ratings Breakdown

4

Ease of use

Previously 5

5

Value for money

2

Customer support

2

Functionality

Previously 4

Pros:

Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room.

Cons:

Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago.

Reasons for choosing Doxy.me

It was free and simple to set-up on my end

Reasons for switching to Doxy.me

HIPAA compliant Free to use No downloads

Read More

MS

Maria S.

Verified reviewer

Mental Health Care

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed February 2026

Very good site for a small therapy business.

5

Very positive experience. It looks very professional. Love the waiting room, and the fact that it is free.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each.

Cons:

Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes.

Read More

SF

Stephen F.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed June 2025

A tremendous help to my psychology practice

5

Doxy.me is extremely helpful, useful, convenient and safe. It respects and insures my patients' privacy.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The Doxy.me platform performs reliably and conveniently. Its operation is clearly described and easy to use by me and by my patients.

Cons:

I am generally impressed by the software and its operational efficiency. I can't really say that I have any significant criticisms.

Reasons for choosing Doxy.me

I had more faith in and gave more credibility to the commitment to maintaining pastient privacy and data security

Read More

RY

Rosalyn Y.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed November 2024

Good for the very small people.

5

Overall, very good. Clear picture, clear sound quality. Intuitive to use for me and clients.

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform. Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra costs.

Cons:

Sometimes connection is dodgy - postponement of appojntments has been necessary.

Reasons for switching to Doxy.me

because zoom started charging for a very poor service - why would I pay for a service that didn't meet any of my or my clients needs by being of such poor quality that calls failed regularly and sound was crackly and indistinct. A wholly frustrating experinece throughout and I was very pleased to be recommended to doxy.

Read More

EP

Elizabeth P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed April 2025

Free telehealth video platform

4

It was a really great way to start in HIPAA compliant telehealth

Ratings Breakdown

4

Ease of use

5

Value for money

2

Customer support

4

Functionality

Pros:

I love that it was free, there was no downloads required, and that I had a waiting room

Cons:

Sometimes it could be a little bit clunky to use, and you couldn’t schedule directly within it

Reasons for choosing Doxy.me

I would’ve had to pay or not have the HIPAA compliant version, so choosing Doxy for free was an easy choice

Read More

SC

Shirita C.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2025

Doxy Review

4

Overall, Doxy has met my needs. I especially value the telehealth tools when working with my clients.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

My ability to screen share with my clients while in session.

Cons:

Sometimes the video quality is poor, or it freezes up

Reasons for switching to Doxy.me

Service was not always reliable. I had a lot of dropped video calls.

Read More

GE

Gayle E.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed January 2025

Retired and satisfied

5

I'm retired and just see a few clients a week. I'm a caregiver and Telehealth allows me to be at home and to continue doing what I love to do. The support has been awesome when I've needed it. The price keeps my overhead in budget.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It's affordable, easy to use, support is available, and they're open to suggestions.

Cons:

Doxy.me checks all my boxes so I can't say I'm dissatisfied about anything.

Reasons for choosing Doxy.me

I didn't need the EHR. I didn't want to pay for something I didn't use.

Read More

DG

David G.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Reliable simplicity makes sense.

5

I like it. And rely on it daily for my work.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like the low price and reliability. Simplicity makes it easy to use.

Cons:

Sometimes call quality used to vary but it is better now.

Reasons for choosing Doxy.me

Better pricing and HIPPA compliance were important factors.

Read More

Showing 1 - 10 of 1226 Reviews

[See All Reviews](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/)

## Doxy.me Popular Comparisons

[Mend vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/mend/)[Carepatron vs Doxy.me](https://www.softwareadvice.com/medical/care-patron-profile/vs/doxy-me/)[TherapyNotes, LLC vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/therapynotes/)[DocVilla vs Doxy.me](https://www.softwareadvice.com/medical/docvilla-profile/vs/doxy-me/)[Teladoc Health vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/teladoc/)[Tebra vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/kareo/)[athenaOne vs Doxy.me](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/doxy-me/)[Zanda vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/power-diary/)[Healthie vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/healthie/)[SimplePractice vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/simplepractice/)[CharmHealth vs Doxy.me](https://www.softwareadvice.com/medical/charmehr-profile/vs/doxy-me/)[Epic vs Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/epic-systems-epiccare/)

[Compare All Alternatives](https://www.softwareadvice.com/telemedicine/doxy-me-profile/alternatives/)

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Stuck Between Options?

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