Allscripts patient registration
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000About Allscripts
Allscripts Practice Management is a comprehensive practice management and revenue cycle management solution for physician practices and large hospital organizations. Key features include appointment and patient flow, collections, claims, denial management and transaction management.
Allscripts Practice Management can help address all aspects of the revenue cycle from eligibility verification through patient collection. The solution enables practices to monitor, track and respond to issues that impact their financial and operational performance. It also offers a full suite of integrated budgeting, financial decision support and long-range planning solutions.
Allscripts is available on a per provider per month basis.
176 Reviews of Allscripts
Average User Ratings
Overall
2.86 / 5 stars
Ease-of-use
3.0
Value for money
2.5
Customer support
2.5
Functionality
3.0
Likelihood to Recommend
Not likely
Very likely
April 2019
Nathan from Advanced Family Eye Care
Verified Reviewer
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Smooth and gets the job done
Gets the job done. Makes eprescribing easy.
Pros
Simplifies the documentation process and works well sending Rx
Cons
Not as user-friendly as other choices in the marketplace
August 2018
Stuart from Francisco Gil Professional Medical Co.
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
August 2018
I Wish the PM Was More Seamless With the Clinical Module
Overall, it works because i have spent countless hours learning the complexities of the system. There are several things i wish they would do to integrate it more with the other software that Allscripts offers.
Pros
Works good. Easy to schedule patients. once you learn the complex system, you have a lot of control over the fine details.
Cons
I hate that it is so different from the EHR. The PM seems like it hasn't changed in 15 years, whereas the EHR has been updated, leaving the PM behind. It does have the stereotypical crashing issues that all Allscripts products do. Very complex setup. You need to be well versed in IT or have a professional IT person to setup the Scheduling templates.
July 2019
Heather from Carris Health
Verified Reviewer
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
3.0
July 2019
Allscripts EHR
Allscripts was the first EHR I used, and it was definitely easy to learn how to use. The layout of each patients chart is easy to follow, as well as easy to sort through to find what you're looking for. I really like that you can follow tasks/messages for a specific patient, so you can keep on top of specific tasks that you're working on. You can also push tasks/messages out any length of time you would like, so it will reappear on your desktop when you specify, so you can follow up when needed.
Pros
Easy to follow tasks (messages) in each patient's chart I like the layout of the patient's chart, and that you can sort by document type, specialist, outside communication, etc.
Cons
Unable to see a patient's insurance card through the chart
July 2018
Anonymous
Verified Reviewer
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2018
Allscripts PM is functional and without fuss.
It's straightforward and not time-consuming during the clinic day. It's utilized by office staff and by the billing company without issue.
Pros
The day to day appointment management functions are straightforward and the set up is intuitive. Setting up appointments, moving appointments, looking up patient demos and changing registration is all very simple.
Cons
Reporting functions aren't straightforward. It's best if users have billing experience and the appropriate software to export reports to. My office does not have Excel which would be helpful in reporting.
April 2020
Jeffrey from Jeffrey L. Horstmyer, MD, PA
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
2.0
Value for money
1.0
Customer support
2.0
Functionality
2.0
April 2020
Cloud Servers down once again
The main problem has been the instability of their servers. Once again today, the Allscripts Cloud Server is not working. I have lost, in total, weeks of time not being able to access my EMR over the past several years. All lost revenue, not recoverable, not to mention the stress on the patients, doctors, and staff. Eventually, one has to consider the time, cost, and extreme hassle of switching to another system, which, by the way, carries a very high financial cost for Allscripts to help with the migration.
Pros
Features at point of sale were impressive. Delivery of function extremely challenged.
Cons
Every additional function eg MIPPS, Patient portal, EPCS, etc, laden with multiple extra charges. Very expensive once all functionality is added. Allscripts billing is extremely complicated and has been frequently wrong. It typically has taken months to sort out each billing problem that has occurred.
