Nextech Software


 

For over 17 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and orthopedic physicians, and is used by approximately 7,000 providers and 40,000 office staff worldwide.

The web-based, multi-platform system has a native mobile app where physicians can check appointments, view patient profiles, and access all EMR information from anywhere. The iPad app is built to recreate the feel of a paper charting system, integrating patient photos for personalization, and allowing physicians to draw directly on photos and images. Doctors can flip through patient documents as if they’re paper, view lab results and make to-do lists from the app's dashboard view.

As a modular system, Nextech is adaptable to a practice's individual needs. Additionally, the system is pre-configured with customizable forms and specialty-specific content. There's an optional patient portal available so patients can update their information from anywhere, whenever it’s most convenient for them.

 

Nextech  - Preconfigured specialty specific content
 
  • Nextech  - Preconfigured specialty specific content
    Preconfigured specialty specific content
  • Nextech  - Fully integrated EMR and PM
    Fully integrated EMR and PM
  • Nextech  - 3D smart stamping
    3D smart stamping
  • Nextech  - 3D diagrams
    3D diagrams
  • Nextech  - Patented native iPad app
    Patented native iPad app
  • Nextech  - NexTech iPad EMR
    NexTech iPad EMR
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

97 Reviews of Nextech

 

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Software Advice Reviews (94)
More Reviews (3)

Showing 1-20 of 94

Fabrice from Entourage Medical Esthetic Solutions
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

A mediocre software with an awfull support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

A lot of different reports available, especially for marketing purpose. But I wish the data export would be easier.

Cons

The SMS Reminder module doesn't work. The support team doesn't answer our emails. It's impossible to know who is in charge of a problem. Our requestsare beeing forwarded from one service to another. No one takes responsiblity. We have open issues since over a year and there is no solution in sight. In the meantime, we loose a lot of Doctors'time because of no shows. We started with the basic settings and planed to buy several other modules. But we are considering other options now. My advice : hands off.

Review Source
 
 

robyn from boston center for facial rejuvenation
Specialty: Surgery
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

best in the business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

i have been using this software for over 14 yrs
very happy overall.

Pros

felt it was easy to learn, ease of use

webinars,
at the meeting we got the help we needed and will resolve our technical problems

Cons

customer service wait times
it had been worse the last year,

otherwise we are very very happy with the software .

Review Source
 
 

Shervin from The Naderi Center for Cosmetic Surgery Skin Care, PLLC
Specialty: Plastic & reconstructive surgery
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Nickel and dimed for everything with long delays in support. No Thanks. Switching after 10 years of head aches with Nextech.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I regretted buying this after the first year. Stuck with them for ten years due to the huge expenditure up front and then year after year threw more good money after bad. Ten years later I am finally leaving them.

Pros

Turn key.

Honestly can't think of any pros. Ten years ago the pros were that it was advertised as the most comprehensive and complete EMR/PMS geared towards plastic surgeons. But now there are so many other options at a fraction of the cost. So the pros back then and the edge has been lost and over shadowed by the long list of cons

Cons

-expensive
-nickel and dime business model where they charge you for every single thing! They sell you an ultra pricey software and when things dont work, instead of fixing it they tell you that you need to pay for more things! I bought every module they had and have been paying an arm and a leg for support but they manage to fragment features into more modules which they try to sell. The money bleeding never stops with this company
-outrageous phone wait times for support. Routinely 30-40 minute wait times.
-company getting worse year after year not better

Review Source
 
 

Ellie from Andrews Facial Plastic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

customer service quite poor.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Decent layout

Cons

Though we only use certain aspects of the software rarely, we either must pay the FULL support fee or agree to shut down that support of that component. If we shut down support of that component and then decide to use again in the future, we will need to REPURCHASE that compnent ---- even though we already paid the full purchased price for that component alone (EMR). If you make 10,000 emr entries annually or 100, you pay the same fee for support. This is not attractive to lower volume practices.

 
 

Trevor from Pinnacle Plastic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Empty promises, horrible support and software that is a decade outdated.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've had Nextech for over two years now and have yet to see a fully developed EMR. In addition to the four days of EMR implementation , we've paid for hours of support and have even paid for an additional on-site visit from Nextech's implementation team. The implementation specialist that came on site the last time told us that they hired her to fix their EMR and that she's really only had time to work on the cosmetic side of the system. Since then there have been promises to fix the system which have all fallen through. Two weeks ago I was promised a call (within a day or so) by the SVP of Sales, that call has yet to occur.

Cons

Amtequated system that isn't being updated.

 
 

Bo from Panhandle Weight Loss Center
Specialty: Bariatrics / obesity
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Criminals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This company will continue to charge you even after you have stopped using there software -- and don't for a minute buy into the fact that you are "purchasing" this software. This company is not transparent. They create basic changes to their software and try to charge each clinic a fee for the upgrade. We stopped using this product over a year ago and they are still trying to charge us $$$$ a year to allow us to have access to a medical record that we own.

Pros

The EMR was functional -- just very poor customer service

Cons

Customer service

 
 

Brenda from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Nextech EMR

Ease-of-use

Functionality

Product Quality

Customer Support

I use Nextech on a regular basis throughout my work day. As the Clinical Staff Supervisor, it has made the training portion of my job a breeze, even those with little to no EMR experience are quick to catch on thanks to Nextech's ease of use. It is also very easy to move around in the patient's chart, which is extremely beneficial when scribing on behalf of our providers and dealing with multiple problems at one time.

 
 

Sarah from Retina Center of Maine
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nextech is very easy on the eyes. It allows you to seamlessly find what you are looking for without having tons of tabs that you don't use or clearly tell you where to find things. The schedule allows you to drag and drop without having to go thru answering many questions. It makes it easy when talking to a patient on the phone or right in front of you.

Pros

Allows you to find what you are looking for with the ease of clicking the tab at the top.

Cons

I cant say that after using many systems that there are any cons to this.

Advice to Others

This system is great for a solo practice. Gives you simple reports that you can print with a click and a schedule that you can maneuver without having to make 10 steps to get them scheduled.

 
 

Kile from MLMD Aesthetic Plastic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

FOR TEN YEARS THEY HAVE BEEN PROMISING ONLINE SCHEDULING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using NechTech for more than ten years. In the early days, they would even come in our office and have used help them with managing multi-person / multi-provider rooms. The cost is extremely expensive. I have a very significant problem with the fact that they do not offer online scheduling. They have been promising for ten to eleven years they would have it. Always, it is just a matter of months or just around the corner. The system is not compatible with any other software so our hands are tied. Very expensive but we might be able to justify the cost if they had fulfilled their promise of providing online scheduling for clients.

Pros

I like the color coding.

Cons

No online scheduling. Many promise about offering online scheduling.
Costly

Advice to Others

NextTech is very pricey. Look carefully before you invest as it is very hard to change once you are using this program.

 
 

Cassandra from Batra dermatology
Specialty: Dermatology
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Nextech system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The system is easy to use and there are a lot of programs that work great with the system.

 
 

Candace from CCL Skincare
Specialty: Dermatology
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Overall amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have worked with many software systems and Nextech is by far the best! They work with each client to customize the billing portal, transfer demographics from previous software used, etc. the software has internal messaging for everyone in the office to communicate faster, electronic rx allows for safe and fast prescription fills along with tracking. Email and text message appointment confirmation save everyone's a ton of time.

 
 

Mohamed from One Core Billing Solutions
Specialty: Billing services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Practice Management System needed for Every Practice!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nextech is a software solution that i would recommend to every Physician who has the vision to grow and make their practice a high revenue generating source!
Nextech helps Physicians in Small, Medium and Large scale with no issue and very specially helps Smaller and Medium Practices to become larger organizations in the industry within a short period.
I have working for a client using Nextech for the past 3 years and the changes i have experienced day by day on how the practice started to grow and make right decisions by the help of reports which is the key function of this system that i love!

Nextech is the best software i would recommend for any practice to Grow in the industry and to keep their patients happy!

Pros

User friendly report generating system and high system security!

Cons

If E Eligibility option can be added, this will be the most complete end to end RCM solution in the industry

Advice to Others

I have experience in Nextech and have seen the positive changes it creates to any Practice.
Therefore, if you need your practice to be great! Always choose Nextech without a doubt.

 
 

Rizan from One Core Billing Solutions
Specialty: Billing services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Best Practice Management System for Ophthalmology Physicians

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Nextech for almost 4 years now and it has never made a working day go bad like other software out there!
I currently work for an Ophthalmologist in New York who came into our company with an AR balance of over 40% of their total billable back then and we suggested the client get into Nextech which they agreed as well. Now the client AR is never more than 2% and I have never seen a happy client like this who was not making anything out of the practice 2 years ago!
The system is a transparent system where the client can see everything and decide the right moves for a better practice!

This software really does help any practice out there who is not making enough revenue to spike the revenue % by vast margins!

Pros

Easy Patient Demographic entry and charge entry section which is easy to handle and also the claim scrubber

Cons

A comment section can be created for the AR Analyst to enter each follow-up notes other than using notes to enter the details!

Advice to Others

If you need a Transparent software with an end to end RCM features needed for a Practice! I always suggest Nextech!

 
 

Minfaz from One Core Billing Solutions LLC
Specialty: Billing services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Best RCM Software for Physicians

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been working with Nextech for over 6 years in the Medical Billing Industry and it has been always the best solution to provide end to end RCM services to providers. It is great in report generating according to the needs and also a friendly system which can be easily learned by individuals with no difficulty.

Pros

The claim scrubber and the variety of reports that can be pulled out.

Cons

The interface can be made a little more colorful and eye catching.

Advice to Others

If you are expecting a higher reimbursement rate and if you need to see each and every element of the operations you perform via reports! I recommend Nextech which will help you triple your reimbursement rate!

 
 

Johnson from One Core Billing Solutions
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Best Medical Practice Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is an amazing software where you can perform end to end revenue cycle management services for providers which is not complicated at all.
Unlike other software's anyone who looks at Nextech can figure out how to operate the system. Its that Simple and effective.
Medical Practices need a huge amount of reports to be analyzed to perform better services day by day in order to increase cash flow. Nextech is the best solution as it is easy.

One of the best software's i have seen which can do wonders for medical billing!

Pros

Simple and Easy

Advice to Others

Nothing to think back. Its a very good product for a better medical billing than other software's out there in the market!

 
 

Hannah from Private Eye Clinic
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Nextech

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Initial costs were managed with a no interest loan for three years and reduction in introductory costs. However, the details were so complicated and confusing for first time users of EHS that the unreasonable annual maintenance fees were obscured as we made our decision between Nextech and other systems. The sales person also did not emphasize these annual fees - he only emphasized the 3 years without interest and the lower introductory cost. We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not. In addition, should we not pay the annual $15,000 fee and need tech support or maintenance the next year, we are obligated to pay the $15,000 from the previous year in addition to the $15,000 for the current year. Last year, we needed no support and the upgrades did not affect us. Thus far this year, we have not needed maintenance or upgrades and so we are researching other EHS systems that have fees for support, upgrades and maintenance on an a la cart basis as needed. If we are not able to negotiate a reasonable relationship with NEXTECH regarding these fees, we will either convert to a new system and effectively lose more than $65,000 in software expenses or convert back to paper and take the penalty cuts until we retire. Fees for services are being constantly reduced and expenses are constantly rising, therefore, as a solo independent practice, we simply cannot afford to budget $15,000 for something we may not or do not need.

Pros

As any other EHS product, it eliminates the paper requirements and increases the legibility and service details documentation.

Cons

Entirely too expensive in ALL regards - $1200 licensing fees to even use the product on equipment we also had to purchase to run the software in addition to #15,000 annual maintenance fee and fees per doctor, etc.

Advice to Others

.As you wade through the seemingly endless details of EHS conversion/use, be sure you understand the MANY hidden costs associated with long term use of the product.

 
 

Kate from Gulf Coast Gastroenterology
Specialty: Gastroenterology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

NexTech

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Too expensive for support. When first purchased they were more helpful but now they charge extra for everything. You have to pay $$$$ for each computer license.

Pros

Practice Management is OK but not as good as Centricity. The EMR is better and at first they helped with Meaningful Use Reporting but starting this year they don't unless you pay extra.

Cons

I don't like the billing. Very hard to understand.

Advice to Others

Buy something more specific for your specialty. They are mostly Derm and Plastics and we were not told this in the beginning. Do lots of research before purchasing and talk to other users.

 
 

tiffany from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been working with this for about 4 years and have had no issues.

Pros

I like that it is user friendly. It is easy to correct things and follow the software.

Cons

I wish that it would keep deductibles up to date and we would not have to manually change them once we receive payment for a dos.

Advice to Others

This is a great product

 
 

DeeDee from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Nextech is user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Nextech for several years and find it to be very easy to learn to use. Our practice is growing at a fast pace, so we have a lot of new hires, and every single one has commented on how user friendly Nextech is! Makes the tedious task of training so much simpler, yay!! Customer support is readily available and extremely knowledgeable, they are able to tailor some of the functions to exactly what I need.

Pros

The user friendly layout and design. The "help" button that can connect you to the manual to do key word searches for what you are looking for. The online portal for users with webinars and forums. The ability to customize your preferences, many are user specific.

Cons

Some of the reporting could use a bit of help, not easy to drill down to the exact report you want. So many pop up alerts to click out of when trying to get into a chart.

Advice to Others

Nextech has great functionality. The customer service is easy to get a hold of, and really works with you to customize processes to exactly what you need.

 
 

Rose from Aydin Plastic Surgery
Specialty: Surgery

August 2016

August 2016

Practice Management made Easy with NexTech

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is visual friendly. Quick to learn and navigate. Great practice management and EMR. Ability to integrate with other systems.

Likes Least

The reporting needs improvement. Conversion reports and return rates are not easily measured via NexTech.

Recommendations

If you want a smooth transition or are considering switching practice management systems, stick with NexTech!!

 
 
 
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Harold from core business solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Great front end product lacks a little on the back end.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All in one program from start to finish, no need for other programs. For a novice person there is not a lot of hard training to be involved.

Cons

Support is severely lacking. Long hold times, a lot of the time technician cannot fix it and cloud version not all that cracked up to be.

Review Source: Capterra
 

Amadeo from The Plastic Surgery Group Pc

February 2015

February 2015

Major Problem with Support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have major issue with the support. When you call for support, it¿s very common that you will hear that you are 18th caller. Yes, I mean 18th or worse on many several occasion. They have option that you call leave a message for someone to call you back or e-mail your inquiry but you will never hear from anyone and in one occasion I got a call back after 5 days. When you are patient enough and tried to wait until the next available expert is ready to take a call, you will mostly get a novice support that¿s practically repeating your question and make you wait while they input your case in the system.

In case of emergency feature, I system wont start after electrical glitch. I was able to get hold of someone after 2 days and I was explained that nextech resource was limited on the weekend.

Review Source: Capterra
 

Cypress from Park Associates

September 2013

September 2013

Was helped every step of the way

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Tech support was very helpful through the implementation process, office is running smooth

Review Source: Capterra