# Best Chronic Care Management Software - 2026 Reviews & Pricing

> Find the best Chronic Care Management Software for your organization. Compare top Chronic Care Management Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/medical/chronic-care-management-comparison/

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# Best Chronic Care Management Software of 2026

Updated July 21, 2026

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1.  Popular Comparisons
2.  Buyers Guide

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Showing 1 - 25 of 151 products

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
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[AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/)

The AdvancedMD EHR Software offers a comprehensive Electronic Medical Record (EMR) service designed to streamline and optimize v...[Read more about AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/)

**3.6**

([465 reviews](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/))

**242**

recommendations

Free trial

Free version

AdvancedMD EHR's Best Rated Features

5.0Initial Assessments

See All

AdvancedMD EHR's Worst Rated Features

EDI

See All

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle managem...[Read more about athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

**3.8**

([911 reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/))

**236**

recommendations

Free trial

Free version

Integrations

Integrations

SocialClimb

Spark

+16 more

+15 more

+14 more

athenaOne's Best Rated Features

5.0Patient Management

See All

athenaOne's Worst Rated Features

For Family Medicine

See All

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & reve...[Read more about RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

**4.3**

([498 reviews](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/))

**216**

recommendations

Free trial

Free version

Integrations

Integrations

Exym

EMSOW

+5 more

+4 more

+3 more

RXNT's Best Rated Features

5.0Therapy Notes

See All

RXNT's Worst Rated Features

ONC-ATCB Certified

See All

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

"Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. It combines certifie...[Read more about Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

**3.9**

([1373 reviews](https://www.softwareadvice.com/medical/kareo-profile/reviews/))

**103**

recommendations

Free trial

Free version

Integrations

Integrations

Microsoft Excel

QuickBooks Online Advanced

+1 more

+0 more

+0 more

Tebra's Best Rated Features

5.0Online Forms

See All

Tebra's Worst Rated Features

Assessment Management

See All

[Compulink](https://www.softwareadvice.com/medical/compulinkhealthcare-profile/)

Compulink Healthcare Solutions is a practice management platform offering electronic health records, billing, patient engagement...[Read more about Compulink](https://www.softwareadvice.com/medical/compulinkhealthcare-profile/)

**4.1**

([281 reviews](https://www.softwareadvice.com/medical/compulinkhealthcare-profile/reviews/))

**50**

recommendations

Free trial

Free version

Integrations

Integrations

QuickBooks Online Advanced

Waystar

+8 more

+7 more

+6 more

Compulink's Best Rated Features

5.0Patient Records Management

See All

Compulink's Worst Rated Features

Inventory Management

See All

[Euclid](https://www.softwareadvice.com/medical/euclid-profile/)

Euclid is a medical management solution that helps hospitals and healthcare providers streamline various clinical operations suc...[Read more about Euclid](https://www.softwareadvice.com/medical/euclid-profile/)

**4.8**

([31 reviews](https://www.softwareadvice.com/medical/euclid-profile/reviews/))

**43**

recommendations

Free trial

Free version

Integrations

Integrations

Tebra

DrChrono

+10 more

+9 more

+8 more

Euclid's Best Rated Features

5.0Revenue Management

See All

Euclid's Worst Rated Features

3.67Invoice History

See All

[CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/)

Looking to simplify billing, increase efficiency, and maximize revenue? CollaborateMD is a cloud-based medical billing and pract...[Read more about CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/)

**4.1**

([113 reviews](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/))

**43**

recommendations

Free trial

Free version

Integrations

Integrations

Practice Fusion

Kipu

+11 more

+10 more

+9 more

CollaborateMD's Best Rated Features

5.0EMR/EHR

See All

CollaborateMD's Worst Rated Features

API

See All

[NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/)

NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, i...[Read more about NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/)

**4.0**

([1284 reviews](https://www.softwareadvice.com/medical/nextgen-profile/reviews/))

**44**

recommendations

Free trial

Free version

Integrations

Integrations

Doctible

InstaMed

+1 more

+0 more

+0 more

NextGen Office's Best Rated Features

5.0Mobile Access

See All

NextGen Office's Worst Rated Features

1.0Drag & Drop

See All

[AdvancedMD Billing Services](https://www.softwareadvice.com/medical/amd-billing-profile/)

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: pract...[Read more about AdvancedMD Billing Services](https://www.softwareadvice.com/medical/amd-billing-profile/)

**4.1**

([85 reviews](https://www.softwareadvice.com/medical/amd-billing-profile/reviews/))

**42**

recommendations

Free trial

Free version

AdvancedMD Billing Services's Best Rated Features

5.0Dunning Management

See All

AdvancedMD Billing Services's Worst Rated Features

Billing & Invoicing

See All

[AllegianceMD](https://www.softwareadvice.com/medical/allegiancemd-profile/)

AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as wel...[Read more about AllegianceMD](https://www.softwareadvice.com/medical/allegiancemd-profile/)

**4.2**

([26 reviews](https://www.softwareadvice.com/medical/allegiancemd-profile/reviews/))

**40**

recommendations

Free trial

Free version

AllegianceMD's Best Rated Features

5.0Appointment Scheduling

See All

AllegianceMD's Worst Rated Features

3.50Practice Management

See All

[TotalMD](https://www.softwareadvice.com/medical/totalmd-profile/)

Running a successful medical practice requires more than great patient care, it requires efficient operations, accurate billing,...[Read more about TotalMD](https://www.softwareadvice.com/medical/totalmd-profile/)

**4.4**

([66 reviews](https://www.softwareadvice.com/medical/totalmd-profile/reviews/))

**32**

recommendations

Free trial

Free version

Integrations

Integrations

Praxis EMR

Amazing Charts

+4 more

+3 more

+2 more

TotalMD's Best Rated Features

5.0Customizable Templates

See All

TotalMD's Worst Rated Features

Reminders

See All

[TheraOffice](https://www.softwareadvice.com/medical/theraoffice-profile/)

TheraOffice is an integrated physical therapy EMR software that seamlessly manages patient intake, scheduling, documentation, bi...[Read more about TheraOffice](https://www.softwareadvice.com/medical/theraoffice-profile/)

**4.4**

([27 reviews](https://www.softwareadvice.com/medical/theraoffice-profile/reviews/))

**29**

recommendations

Free trial

Free version

TheraOffice's Best Rated Features

5.0Patient Records Management

See All

TheraOffice's Worst Rated Features

1.0For Physical Therapy

See All

[Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/)

Reclaiming the Patient-Provider Connection. Nexus EHR was built on a single premise: doctors should be healers, not data entry c...[Read more about Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/)

**4.5**

([32 reviews](https://www.softwareadvice.com/product/3725-Nexus-Clinical/reviews/))

**24**

recommendations

Free trial

Free version

Integrations

Integrations

Google Calendar

Tebra

+11 more

+10 more

+9 more

Nexus EHR's Best Rated Features

5.0Immunization & Allergy Tracking

See All

Nexus EHR's Worst Rated Features

Image Management

See All

[zHealth](https://www.softwareadvice.com/medical/zhealth-ehr-profile/)

zHealth is an industry-leading, all-in-one chiropractic software with features - custom SOAP notes, integrated billing, scheduli...[Read more about zHealth](https://www.softwareadvice.com/medical/zhealth-ehr-profile/)

**4.6**

([128 reviews](https://www.softwareadvice.com/medical/zhealth-ehr-profile/reviews/))

**20**

recommendations

Free trial

Free version

Integrations

Integrations

Google Calendar

+0 more

+0 more

+0 more

zHealth's Best Rated Features

5.0Recurring/Subscription Billing

See All

zHealth's Worst Rated Features

3.33Booking Management

See All

[ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)

ModMed is a cloud-based electronic health record (EHR) and practice management system designed for specialty medical practices. ...[Read more about ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)

**4.4**

([368 reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/))

**17**

recommendations

Free trial

Free version

Integrations

Integrations

Relatient

gGastro

+15 more

+14 more

+13 more

ModMed's Best Rated Features

5.0For Medical Purposes

See All

ModMed's Worst Rated Features

1.0Invoice History

See All

[Unlimited Financials](https://www.softwareadvice.com/medical/g4-studio-profile/)

Unlimited Financials is a practice management software platform designed to assist specialty healthcare organizations in managin...[Read more about Unlimited Financials](https://www.softwareadvice.com/medical/g4-studio-profile/)

**4.4**

([14 reviews](https://www.softwareadvice.com/medical/g4-studio-profile/#reviews))

**13**

recommendations

Free trial

Free version

Unlimited Financials's Best Rated Features

5.0Electronic Payments

See All

Unlimited Financials's Worst Rated Features

Transaction History

See All

[Advanced Data Systems](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/)

Advanced Data Systems provides healthcare software designed to streamline clinical and administrative workflows for various medi...[Read more about Advanced Data Systems](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/)

**4.6**

([114 reviews](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/reviews/))

**12**

recommendations

Free trial

Free version

Advanced Data Systems's Best Rated Features

5.0Workflow Management

See All

Advanced Data Systems's Worst Rated Features

Forms Management

See All

[Waystar](https://www.softwareadvice.com/medical/waystar-profile/)

Waystar delivers a unified, enterprise-grade healthcare revenue cycle management (RCM) platform designed to simplify payments, i...[Read more about Waystar](https://www.softwareadvice.com/medical/waystar-profile/)

**4.4**

([212 reviews](https://www.softwareadvice.com/medical/waystar-profile/reviews/))

**7**

recommendations

Free trial

Free version

Integrations

Integrations

AxisCare

AlayaCare

+11 more

+10 more

+9 more

Waystar's Best Rated Features

5.0Reminders

See All

Waystar's Worst Rated Features

Paper-Based Claims

See All

[OpenPM](https://www.softwareadvice.com/medical/openpm-profile/)

OpenPM is a cloud-based practice management solution designed to help medical organizations manage billing, accounting, patient ...[Read more about OpenPM](https://www.softwareadvice.com/medical/openpm-profile/)

**4.8**

([29 reviews](https://www.softwareadvice.com/medical/openpm-profile/reviews/))

**7**

recommendations

Free trial

Free version

Integrations

Integrations

TheraManager DocuTrac

Phoenix Ortho EHR

+2 more

+1 more

+0 more

OpenPM's Best Rated Features

5.0EHR/EMR Integration

See All

OpenPM's Worst Rated Features

Customizable Templates

See All

[NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professio...[Read more about NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)

**4.2**

([33 reviews](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/))

**7**

recommendations

Free trial

Free version

Integrations

Integrations

OnBase

+0 more

+0 more

+0 more

NextGen Enterprise's Best Rated Features

5.0API

See All

NextGen Enterprise's Worst Rated Features

Meaningful Use Certified

See All

[Qualifacts Insync](https://www.softwareadvice.com/product/421013-InSync-EMR/)

Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and tele...[Read more about Qualifacts Insync](https://www.softwareadvice.com/product/421013-InSync-EMR/)

**4.5**

([392 reviews](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/))

**4**

recommendations

Free trial

Free version

Integrations

Integrations

Zoom Workplace

+0 more

+0 more

+0 more

Qualifacts Insync's Best Rated Features

5.0Drag & Drop

See All

Qualifacts Insync's Worst Rated Features

ONC-ATCB Certified

See All

[Iridium Suite](https://www.softwareadvice.com/medical/iridium-profile/)

Iridium Suite by Shavara is a cloud-based medical billing solution that helps healthcare institutions to manage their billing ro...[Read more about Iridium Suite](https://www.softwareadvice.com/medical/iridium-profile/)

**4.8**

([3 reviews](https://www.softwareadvice.com/medical/iridium-profile/#reviews))

**3**

recommendations

Free trial

Free version

[Zanda](https://www.softwareadvice.com/medical/power-diary-profile/)

Zanda is a practice management system for allied health practices, offering tools that streamline practice management. Features ...[Read more about Zanda](https://www.softwareadvice.com/medical/power-diary-profile/)

**4.6**

([204 reviews](https://www.softwareadvice.com/medical/power-diary-profile/reviews/))

**2**

recommendations

Free trial

Free version

Integrations

Integrations

Mailchimp

Google Calendar

+4 more

+3 more

+2 more

Zanda's Best Rated Features

5.0Contact Database

See All

Zanda's Worst Rated Features

Telemedicine

See All

[myInsight](https://www.softwareadvice.com/medical/netsmart-insight-profile/)

myInsight by Netsmart is a cloud-based practice management and electronic health records solution that serves public health agen...[Read more about myInsight](https://www.softwareadvice.com/medical/netsmart-insight-profile/)

**2.2**

([3 reviews](https://www.softwareadvice.com/medical/netsmart-insight-profile/#reviews))

**2**

recommendations

Free trial

Free version

[ClinicTracker](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/)

ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, ...[Read more about ClinicTracker](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/)

**4.3**

([51 reviews](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/reviews/))

**1**

recommendations

Free trial

Free version

Integrations

Integrations

Google Maps

+0 more

+0 more

+0 more

ClinicTracker's Best Rated Features

5.0Secure Data Storage

See All

ClinicTracker's Worst Rated Features

Insurance Management

See All

1

[2](https://www.softwareadvice.com/medical/chronic-care-management-comparison/?page=2)[3](https://www.softwareadvice.com/medical/chronic-care-management-comparison/?page=3)[4](https://www.softwareadvice.com/medical/chronic-care-management-comparison/?page=4)[5](https://www.softwareadvice.com/medical/chronic-care-management-comparison/?page=5)[6](https://www.softwareadvice.com/medical/chronic-care-management-comparison/?page=6)[7](https://www.softwareadvice.com/medical/chronic-care-management-comparison/?page=7)

## Popular Comparisons

[

Jane vs SimplePractice

](https://www.softwareadvice.com/compare/81975-simplepractice/vs/86099-Jane-App/)[

athenaOne vs Tebra

](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/kareo/)[

RXNT vs NextGen Office

](https://www.softwareadvice.com/medical/nextgen-profile/vs/rxnt-emr/)[

Mindbody vs Booker

](https://www.softwareadvice.com/medical/booker-profile/vs/mindbody/)[

AdvancedMD EHR vs DrChrono

](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/131146-drchrono/)[

ModMed vs Practice Fusion

](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/practice-fusion/)[

Kipu vs Qualifacts Insync

](https://www.softwareadvice.com/compare/3226-kipu/vs/421013-InSync-EMR/)

## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

As of 2015, medical practices that treat patients with multiple chronic conditions through non-face-to-face visits (e.g., coordinating with other providers caring for the patient or verifying medication compliance with pharmacies) can qualify for reimbursement for those extra-in-person activities thanks to the Centers for Medicare and Medicaid Services Chronic Care Management (CCM) Program and the new billing code 99490.

Now, all the work you do outside of seeing your patients in-office to help treat their chronic conditions can be submitted and potentially covered, which is great news.

The bad news is that this program adds a whole new layer of Medicare billing, coding and tracking that practices have to deal with—and that extra burden is often too overwhelming for small practices.

Fortunately, practices using chronic care management software can more effectively manage Medicare reimbursements with a shift from fee-for-service billing to the CCM fee procedures.

Here's what we'll cover in this Buyer's Guide:

[What Is Chronic Care Management Software?](#WhatIsChronicCareManagementSoftware)

[Common Features of Chronic Care Management Software](#CommonFeaturesofChronicCareManagementSoftware)

[Challenges of Chronic Care Management Software](#ChallengesofChronicCareManagementSoftware)

[Solutions and Benefits of Chronic Care Management Software](#SolutionsandBenefitsofChronicCareManagementSoftware)

[Tips for Selecting Chronic Care Management Software Features](#TipsforSelectingChronicCareManagementSoftwareFeatures)

## What Is Chronic Care Management Software?

Chronic care management software integrates with and enhances existing [electronic medical records (EMR) systems](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) to add features that support CCM services. By connecting CCM software to your EHR, you'll be able to:

-   Identify patients who qualify for CCM care
    
-   Categorize them by their level of need
    
-   Record activities that qualify as CCM care
    
-   Create an audit trail by logging tasks as they're completed
    
-   Export data for billing and coding
    
-   Track patient histories over time to optimize treatment
    

The goal of this software is, simply stated, to make it easier for you to get reimbursed for the time you spend managing your patients' chronic conditions. With this software, you can provide better, more customized treatment to your patients while ensuring your valuable time never goes to waste.

In order for a patient to qualify for the CCM program, they must meet three criteria:

1.  The patient must be diagnosed with two or more chronic conditions, each of which are expected to last from one year to the patient's entire lifetime.
    
2.  The diagnosed chronic conditions must place the patient at risk of death, acute exacerbation/decompensation and/or functional decline.
    
3.  The patient's physician must establish, implement, revise and/or monitor a comprehensive care plan for the patient.
    

Once you recognize that a portion of your patients can be considered for the CCM program, you'll want to consider adopting chronic care management software to help you treat them.

## Common Features of Chronic Care Management Software

A great way to gain a more in-depth understanding of what this software does is to learn about it's different features. While not all CCM systems will include the same functionality, here are a few of the key components you should expect to see when selecting the right software:

**Patient consent/enrollment**

Any forms or disclosure documents that alert the patient they qualify for the CCM program and obtain consent to receive CCM treatment.

**Patient care planning**

Creating a thorough care plan for each qualifying patient is a major component of CCM eligibility, and many software vendors include functionality to support development, implementation, tracking and modifications to these care plans.

**Task/time logging**

Another part of the CCM program is a time requirement. In order to bill Medicare, physicians must spend a certain amount of time each month on these non-face-to-face services.

**Billing**

Utilized logs, patient plans and other reports to streamline Medicare billing at the end of each month.

**HIPAA compliance**

In addition to the requirements for patients and their care plans, CCM software must meet specific HIPAA requirements in order to ensure patient privacy. Software vendors who do meet these requirements will be able to provide documentation proving their HIPAA compliance.

**User dashboard**

A live, real-time dashboard that shows your current CCM minutes and tasks.

Here's an example of patient care plan functionality in ThoroughCare's CCM product. Note that it enables users to track time spent working on the care plan down to the hundredth of a second (see the timer bar at the top of the screenshot), and offers the ability to log time directly from the care plan app.

_Care planning in ThoroughCare's CCM module_

Keep reading for more information on selecting the right set of CCM software features for your small practice.

## Challenges of Chronic Care Management Software

Before you jump into the world of chronic care management, though, there are a few potential issues worth noting.

**Obtaining and maintaining the technology is your responsibility.** There is currently no way to be reimbursed through Medicare for money spent on chronic care management software or any other software/hardware system designed to make CCM easier. The cost can be high depending on your chosen deployment method and payment plan, and there are HIPAA privacy requirements that CCM systems must follow.

**Patients must be notified and consent to the CCM program.** You cannot track and bill time spent working with chronic patients who have not given explicit consent to be included in the program, which means you must explain the system to qualifying patients and obtain written consent. This burden can be mitigated with chronic care management software, but it should still be a consideration if your patients might be reluctant to sign up.

**It's time consuming.** The billing process, while made simpler with CCM software, is complex. In order to submit hours for reimbursement, you'll need to collect a lot of information and be prepared to share detailed documentation for all of it.

## Solutions and Benefits of Chronic Care Management Software

Now that we've covered some of the potential challenges of participating in the CCM program, it's worth considering some of the solutions to those challenges and other benefits provided by chronic care management software.

**Increased revenue for practices.** This one is a no-brainer. By taking advantage of billing code 99490, physicians will no longer lose revenue for the time they spend caring for chronic patients outside of face-to-face visits. At around $42 for every 20 minutes of non-face-to-face time, physicians stand to earn back a massive chunk of lost revenue. In fact, estimates back in when the new billing code because available in 2015 put the average annual revenue for CCM hours at $75,000. With the increased profit, you can expect high ROI after purchasing and maintaining chronic care management software.

**Better treatment for chronic patients.** Thanks to benefits like strictly outlined patient plans, designated communication channels, a streamlined referrals process and a reduction in face-to-face visits, patients suffering from multiple chronic conditions enjoy easier, more convenient care, which in turn results in an overall boost to both patient engagement and satisfaction. With features that handle patient notifications and consent for you, you and your patients are free to enjoy the benefits of clearer, more convenient communication channels.

**Fewer hospital admissions.** By providing more robust care for chronic patients outside of visits, physicians can actually reduce the number of times patients need to be admitted to the hospital for preventable complications, readmissions, or emergency care. That means less time spent at the hospital or filling out paperwork and more time spent actually treating your patients.

## Tips for Selecting Chronic Care Management Software Features

When choosing the best chronic care management software for your practice, it's easy to get overwhelmed by all of your functionality options. Here are a few quick tips to help you select the most important features for your practice:

-   Thanks to the CCM Program's strict requirements, you automatically know which two features are absolute must-haves regardless of practice size or problem areas: care planning and time tracking. Doesn't matter what your specific needs are, these two features are the first things to look for when evaluating software products.
    
-   Another no-brainer to look for is HIPAA certification. While this isn't exactly a function of the software, it's absolutely imperative that you verify any potential vendor's certification status before moving forward with your research. If a product isn't HIPAA compliant, there's no point in learning more about it.
    
-   When it comes to participating in the CCM Program, billing is typically the biggest hassle. If your practice struggles to keep track of necessary information or submit claims on time, you need robust billing functionality that automates as much of those processes as possible.
    
-   If your biggest pain point is communicating with patients, explaining their chronic care options or collecting and keeping track of consent forms, you need software with messaging capabilities and an EHR integration. You should strongly consider products with patient portals and e-signature support to make staying in touch with your patients as easy as possible.
    

**Remember, these tips are useful when working through your functionality options, but ultimately you are an expert in knowing what your practice needs.** You're the one who runs it, spends every day in it and deals with its problems firsthand, and that makes you the most qualified person when it comes to identifying the feature solutions you need to invest in.