NextGen Healthcare offers solutions for electronic health records (EHR), practice management and more.

NextGen EHR solutions are suitable for ambulatory practices of all sizes, and enable users to coordinate patient care while complying with health care reform demands such as the Merit-based Incentive Payment System (MIPS), population health and other value-based care requirements.

NextGen Enterprise EHR is built for large practices and delivers a scalable system that helps users achieve interoperability, patient engagement, regulatory compliance and value-based care delivery.

NextGen Office (formerly MediTouch) EHR is a cloud-based solution that integrates with a variety of product suites to enable point-of-care charting with talk, touch and type capabilities. It offers lab result management, patient workflow monitoring and e-prescribing.

NextGen Enterprise graphic exam tool
NextGen Enterprise graphic exam tool

NextGen Enterprise graphic exam tool

NextGen Enterprise approval queue

NextGen Enterprise approval queue

NextGen Enterprise PM appointments

NextGen Enterprise PM appointments

NextGen Office patient tracker

NextGen Office patient tracker

NextGen Office image drawing

NextGen Office image drawing

NextGen Office reporting

NextGen Office reporting

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



1,064 Reviews of NextGen Healthcare

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 1,064 reviews

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

NextGen is awesome

Pros

This has helped get things organized and makes it easy to stay on top of any outstanding issues.

Cons

Other than the start up taking a while, I have no issues thus far.

Review Source: Capterra

Diana from Droz Rehab LLC

Specialty:  Pain management

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great value for cost

Would highly recommend because company responds to feedback and is quick to offer solutions when you encounter a problem

Pros

Clearing house is owned by the company and different aspects of software make it easy for office staff to do their job

Cons

The message tab is helpful but annoying at times when I am trying to do something in a hurry and the message board opens automatically

Review Source

Tracie from Wallis Dermatology Associates

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

NextGen EMT

I used this software for a period of 6 years and was very satisfied with the software. It has been some time since I used the program, but I hear there have been some upgrades that have made this EMR exceptional.

Pros

This product I used in a previous Dermatology Practice, and it was one of the first EMR's I had ever used. It was super easy to navigate and easy to customize.

Cons

There was anything that I did not like about the system. We had great IT folks that helped with all software issues and customization.

Review Source: Capterra

Marta from North Baldwin Pediatrics, PC

Specialty:  Pediatrics

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great experience

This software is excellent in general, it has freed a lot of my time since I have customized it.

Pros

Once you customize documents, questionnaires, custom forms, physical exam information - it simplifies your work and you can be more efficient.
Easy to customize once you learn how - my previous software took me long hours for several months to fix and even then it was not so easy, I had to keep typing additional data for my office notes.
Saves time creating paper super-bills ( with my previous software I had to do it manually for every patient, then give it to the biller to post it), here once you close your note, the claim is actually ready to post... faster payments.
The chief complaint has many set up questionnaires that are easy to use by staff and helps the health provider to quickly review the concerns, facilitates the interview, simplify the provider's work.
Billing - has many ways to see the claims. Recall list for follow ups, blood tests, etc - once you order a test that is a follow up or in your note you document the follow up... automatically show in the recall list. Nice appearance of the finalized progress notes, many of the areas are automatically saving and you do not have to worry about losing your data. At the end of the day, you can review open encounters to make sure you finalized all your notes.
Interfaces with labs and vaccine registries are available and work very well.
Labs show automatically - there are icons on top of the page that make easy to find labs, tasks, messages, prescription requests, etc.

Cons

Unable to see several tabs or pages at once, you need to save and close what you are doing to go some other part of the chart or if you need to open other patient's chart at the same time you are with one patient in the room - same applies for the PM portion and it is time consuming because you can not multitask.

Review Source

Sharon from Medical Practice

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Medical Asst

No pleasant to work with at all! Cheaper to just go to office depot and purchase paper appointment books if you like the way this system looks.

Pros

I don't like anything about this system.

Cons

It's not user functional with 13 provider's. It's too old school in appearance. Curser is not prompted to next field. You have to log in twice with passwords, really? It is not worth the money that was paid and unfortunately the decision makers don't use the system to see this. Would not recommend this software.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Running on old Software

Pros

Gets the appointments scheduled, and the medical information generated.

Cons

Nextgen is a great tool for dental, but medical services do not make sense on here. It does not give a good end user experience.

Review Source: Capterra

Jennifer from Anaheim Hills family optometry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

By far the standard!

Simple and easy to use!

Pros

You know... when I was in school this is the program I used to learn...boy do I miss it! Easy to use and understand witch sets it apart from other healthcare EHR program. What I use now in the field is second but nothing like NEXTGEN.

Cons

I had only a couple update issues, which was the worst of it. However...nothing a restart can’t handle lol.

Review Source: Capterra

Teresa Herbic from Author, Contract Writer

Specialty:  Other specialty

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

NextGen is an Amazing Health Records Connector

Only a great experience with this program!

Pros

NextGen offers all you would want in a health records online system! It allows the user and patients to track records effectively from new patient to ongoing and regular appointment setters. Appointments are shared via email, as well as updates to health notes, important news related to your health and a full onsite calendar to view future appointments and share medical needs.

Cons

Excellent! I love this system and have used this program personally via my Doctor as a health management portal. Health records and details are easily accessible and appointments can be regularly reviewed or rescheduled.

Review Source

Rochelle from USMD Bedford

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

NextGen Healthcare

Pros

I am a user of this software, and it has helped me stay organized in so many different ways! Any lab results are sent to my portal directly by my PCP, with a personal message from her if she needs to tell me anything. Also, I am always able to refer back to my history and see when I had a procedure done or the last time I was prescribed medications. If I have a question for my doctor, I am able to send a message to her right through my portal! I never knew anything like this existed, but the future of healthcare is amazing!

Cons

I have no complaints about NextGen! If your healthcare provider participates in this portal, you should definitely sign up. You will not be disappointed!

Review Source: Capterra

John from medical

Specialty:  Otolaryngology (ENT)

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

NextGen is the worst EMR I have ever used or could ever imagine using

I think this EMR is so bad that it should be abandoned.

Pros

None. There are no pros of this product. It is horrible. I would not recommend NextGen to anyone.

Cons

Each notes takes excessive time to complete. Requires countless clicking to complete even the simplest task. Glitchy. Frequently crashes. Does not communicate with other EMRs. Very difficult to learn.

Review Source
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Used for years!

Pros

I had used Nextgen Healthcare for years while working as an IT Specialist in Healthcare.

Cons

Sometimes the application would run slow even though the network speeds were good.

Review Source: Capterra

Michael from Elder' Choice

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

An excellent solution for healthcare needs

Its certainly simplifying how staffing and billing can be done!

Pros

This software allows multiple options to be used for my healthcare consulting business. I appreciate the ease of its use and the straightforward instructions

Cons

Its difficult to think of cons for this software since it serves all my purposes

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Love your healthcare software

I have realized that i can easy access to my health records and test from the Dr and i love that.

Pros

I like how detail oriented this software is. Any issues that you may have or have had the dr. is able to use this software to report it too his patients. it even reminds you of upcoming appointments and i relly love that feature.

Cons

It is long and lengthy but that is ok because sometimes I may need long lol and lengthy. it is easy to get distracted if you have to read a lot of things.

Review Source: Capterra

Ana from Ana Rojas

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Outdated product

Electronic health records and practice management.

Pros

This software has the basic functionality to support a moderate sized clinic. I was able to customize it to meet many of our needs. It has interface capability with labs, eRX and more.

Cons

I am a consultant for various clinics with NG. One of the clinics I supported has had many problems with the stability of the product. Crashing of the system was a weekly event. NG support was unable to help solve the problem. It is also fairly outdated in my opinion.

Review Source: Capterra

Luis from LuisWKimDDSMSInc

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

Valuable EHR service

Pros

Useful platform to exchange health info with other providers.

Cons

Too costly to use for smaller hospitals, also not as user friendly as anticipated

Review Source: Capterra
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Verified Reviewer

Number of employees:  5,001-10,000 employees

Ease-of-use

Functionality

September 2018

Terrible EHR

Pros

My healthcare system utilizes NextGen and there isn't really anything to like about it.

Cons

I have utilized many other EHRs and they are all much better than this software. NextGen is not intuitive and has too many screens to click through.

Review Source: Capterra

Brandy from Southeastern Spine

Specialty:  Orthopedics / sports medicine

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Was very easy to set up and get started.

Pros

I would have to say one of the best things about this system is that it is cloud based and easy to set up.

Cons

I would say that the worst part of this system is that when the internet is down, you really have no access.

Review Source

Apurva from T4Men

Specialty:  Gastroenterology

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Maybe it works for others but it was almost unusable for me.

Pros

Intraoffice communication and groups are well organized. This system is robust at managing phone calls and nursing communications. Maybe newer builds are better?

Cons

It doesn’t do much else. Slow. Buggy. Impossible to type a note quickly. Templates are awful. Lots and lots of clicking and checking boxes. Busy busy interfaces. Nothing is easy - coding, billing, orders, results, notes all are done better by any other system.

Review Source

Todd from EMERGE Ministries

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Nextgen

Overall, it is a very robust system. Outshines many other systems I have been on. They put on a great annual conferecne

Pros

The product has a great Practice Management side. I loved the Background Business processor. Reporting functionality was great

Cons

A little complicated when it came to thet Behavioral health case notes and treatment plans. Also, the setup was a little complicated with the modifers and SIM codes

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

EPM

Overall, I like the system. In our office- with multiple physicians- I can open up or close off info as I see fit and to make sure we are compliant with HIPAA regulations.

Pros

This is a robust system. I can do a lot with just a few clicks in some cases. I like that I can configure it to my personal taste.

Cons

Sometimes with the reporting its had to narrow down the filters to get exactly what I want. I do on occasion have to run several reports to get the info I need.

Review Source: Capterra

Displaying 1 - 20 of 1,064 reviews