--- title: "Best Patient Engagement Software - 2026 Reviews & Pricing" description: "Find the best Patient Engagement Software for your organization. Compare top Patient Engagement Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/medical/patient-engagement-comparison/" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / Patient Engagement Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Patient Engagement Software of 2026 Updated August 20, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 209 results ### Compare Products Showing 1 - 25 of 209 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: athenaOne [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.79 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Best for:Popular ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions. The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes. athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients.... [Read more](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) ### What users love - Intuitive and user-friendly design - Convenient access from anywhere - Robust system and partner integrations ### To take in mind - Slow and inconsistent support response - Impersonal and difficult portal experience - Frequent billing errors and inefficiencies ### Best rated features: Healthcare Compliance 5.0 Patient Management 5.0 For Healthcare 5.0 Case Management 5.0 ### Worst rated features: For Orthopedics 1.0 Clinical Notes 1.0 Quotes/Estimates 1.0 [See all features](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/#pricing-and-plans) ### Product: RXNT [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.30 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer, free in-house support, free mobile applications, and no "hidden fees." Connected iOS and Android apps for mobile and tablet allow providers to e-prescribe, manage patient information, charge capture, schedule providers and practice resources, and check-in patients from anywhere. Our dedicated U.S. support team is your partner, delivering a collaborative approach to solving business challenges for practices and specialties of all sizes. RXNT's Practice Management & Billing helps maximize revenue and profitability for your practice. Customizable reports allow users to monitor and analyze practice data and projected revenues, and conduct real-time eligibility checks for claims using electronic remittance advice (eRA). Automated claims accuracy checks and built-in claim scrubbing detects and eliminates billing code errors, resulting in faster reimbursement. Plus, a comprehensive and always up-to-date database of ICD-10 codes means fewer claim rejections. Meanwhile, manage appointments and collect payments with automatic appointment reminders, charge capture, insurance eligibility, and patient bill pay. Single sign-on simplifies operations for central billing offices. RXNT’s EHR improves patient care and streamlines clinical management. With single sign-on (SSO) for multiple locations, access patient health and prescription history at the point-of-care, schedule patients and providers, and request and review lab or imaging orders. Plus, attach and organize documents within patient charts for clinical care plans and follow-ups. Customizable "smart" encounter forms and short keys eliminate redundancy and improve workflows. Share real-time data with patients and other clinicians for better care coordination and next-step support. Patients benefit from the PHR Patient Portal, check-in features, electronic prescribing, and referrals. RXNT’s E-Prescribing is EPCS-certified, PDMP-integrated, Surescripts-certified, HIPAA-compliant, and supports MACRA and MIPS when connected to EHR. Any of RXNT’s software products (EHR, ERX, PM, Billing, Scheduling) can be combined for a completely integrated "Full Suite" system. Our unified software suite employs a secure, central database so your data passes through every product in real-time no matter the device.... [Read more](https://www.softwareadvice.com/medical/rxnt-emr-profile/) ### What users love - Intuitive and accessible workflow - Streamlined electronic prescribing process - User-friendly and clear design ### To take in mind - Limited and slow support response - Cumbersome patient data handling - Prescription processing and pharmacy issues ### Best rated features: Therapy Notes 5.0 Reminders 5.0 Search/Filter 5.0 Real-Time Reporting 5.0 [See all features](https://www.softwareadvice.com/medical/rxnt-emr-profile/#key-features) ### Scheduling $32.00/month Manage patient appointments and office resources. ### Electronic Health Records $126.00/month Real-time access to custom charts and reports, lab test requests and review, and patient portal. Also includes electronic prescribing and practice scheduling. Full access and supervising licenses are available.... [Read more](https://www.softwareadvice.com/medical/rxnt-emr-profile/#pricing-and-plans) ### Practice Management $213.00/month Streamline billing, reduce denials and rejections, and get reimbursed faster. Includes medical billing with unlimited claims and practice scheduling. Lower claim volume licenses are available.... [Read more](https://www.softwareadvice.com/medical/rxnt-emr-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/medical/rxnt-emr-profile/#pricing-and-plans) ### Product: NextGen Office [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) 4.02 [(1284)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, increase operational efficiencies, and optimize financial results. It leverages fully integrated EHR and practice management solutions as the foundation for a comprehensive support ecosystem and offers additional solutions for ensuring support as an independent practice changes and grows. This all-encompassing platform helps practices operate efficiently and effectively, all through a single vendor. Efficiency-boosting AI is integrated directly into physician workflows, automating documentation without the need for a separate device. The patient experience is also covered with intuitive telehealth and patient portal solutions, making sure that access to care and your practice is easy and convenient. Meeting all of an independent practice’s needs with one vendor becomes that much easier with additional (CMSS) and (RCM) services. Care Management Support Services helps bridge gaps in care with Remote Care Monitoring and Chronic Care Management, while Revenue Cycle Management manages and optimizes your revenue streams and claims process. No additional staff needed.... [Read more](https://www.softwareadvice.com/medical/nextgen-profile/) ### What users love - User-friendly and intuitive interface - Flexible customization options available - Smooth learning for practices ### To take in mind - Slow and unhelpful support experience - Cumbersome patient data management - Workflow and specialty limitations ### Best rated features: Mobile Access 5.0 Healthcare Compliance 5.0 Patient Intake 5.0 Order Entry 5.0 ### Worst rated features: Drag & Drop 1.0 Customizable Templates 2.5 Surveys & Feedback 2.5 Drug Reference Database 2.5 [See all features](https://www.softwareadvice.com/medical/nextgen-profile/#key-features) ### Product: Tebra [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.95 [(1380)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Best for:On the rise ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary "Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. It combines certified EHR technology, clinical documentation, ePrescribing (including EPCS), lab ordering, scheduling, billing and claims management, telehealth, and patient engagement tools into a single, integrated workflow. Tebra helps practices reduce administrative workload, improve operational efficiency, and manage billing and revenue cycle processes without relying on multiple disconnected systems. Automation and AI-assisted documentation support faster charting and day-to-day tasks, while integrated patient communication, digital intake, and online scheduling tools help practices improve overall patient experience."... [Read more](https://www.softwareadvice.com/medical/kareo-profile/) ### What users love - Intuitive and user-friendly interface - Comprehensive onboarding and training resources - Flexible provider and client access ### To take in mind - Inconsistent and unresponsive support experience - Complex and unintuitive billing processes - Unexpected fees and costly transitions ### Best rated features: Online Forms 5.0 Recurring Appointments 5.0 Patient Management 5.0 Patient Flow Management 5.0 [See all features](https://www.softwareadvice.com/medical/kareo-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/medical/kareo-profile/#pricing-and-plans) ### Product: PatientNow [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/) 3.93 [(299)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary PatientNow is an EMR practice management software designed for aesthetic and wellness providers. It supports various specialties, such as med spas, plastic surgery clinics, weight loss centers, IV therapy providers, dermatology practices, and wellness facilities. The software includes tools tailored for aesthetic medicine providers. Its Electronic Medical Records functionality supports accurate record-keeping and streamlines clinical workflows. Practice management features help manage appointments, improve operational processes, and support financial tasks. Patient engagement tools include online forms and automated reminders. Additional features include secure payment processing, digital marketing tools with SMS and email automation, and photography management through the integrated RxPhoto app. PatientNow adheres to HIPAA compliance standards, using data encryption and role-based access controls to safeguard patient information. Regular security audits and continuous monitoring are implemented to address potential vulnerabilities. The software combines automation for routine tasks with tools for managing essential operations, helping medical professionals focus on patient care.... [Read more](https://www.softwareadvice.com/medical/patientnow-profile/) ### What users love - Intuitive and user-friendly interface - Supportive onboarding and training resources - Streamlined patient scheduling tools ### To take in mind - Slow and inconsistent support response - Complex and glitchy patient workflows - Inefficient and costly practice operations ### Best rated features: Immunization & Allergy Tracking 5.0 Social Media Integration 5.0 Telemedicine Integration 5.0 Booking Management 5.0 [See all features](https://www.softwareadvice.com/medical/patientnow-profile/#key-features) ### Product: Nexus EHR [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) 4.52 [(32)](https://www.softwareadvice.com/product/3725-Nexus-Clinical/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Reclaiming the Patient-Provider Connection. Nexus EHR was built on a single premise: doctors should be healers, not data entry clerks. In an era of record-high burnout, Nexus provides a streamlined, intelligent interface that prioritizes the patient over the platform. By integrating native AI technology with specialty-specific logic, we’ve created an EHR that feels less like a database and more like an expert clinical partner. The AI Difference: Native Scribing The centerpiece of the Nexus experience is our Native AI Scribe. Unlike third-party add-ons, our scribe is woven into the fabric of the EHR. Real-Time Documentation: Automatically generates high-quality clinical notes by capturing natural dialogue. Specialty Nuance: Understands complex terminology in Neurology, Cardiology, and Psychiatry. Uninterrupted Care: Eliminates typing during visits, restoring eye contact and patient rapport. Precision Workflows for High-Complexity Specialties Nexus offers dedicated modules tailored to the rigorous workflows of high-stakes specialties: 1. Cardiology: Specialized templates for EKG interpretations, stress tests, and echo findings. Track hypertension and CHF with longitudinal dashboards that visualize trends over time. 2. Neurology & Brain Health: Built for high-density data. Features specialized workflows for cranial nerve testing, gait analysis, and seizure tracking. Seamlessly manage chronic conditions like MS, Parkinson’s, and Epilepsy. 3. Psychiatry & Behavioral Health: A secure, narrative-driven environment featuring Mental Status Exams (MSE), DSM-5-TR support, and sensitive note handling for psychotherapy and group therapy. 4. Family & Internal Medicine: The hub for longitudinal care. Manage acute visits and chronic disease with automated health maintenance alerts and preventive screening reminders. Advanced e-Prescribing & Rapid Rx Our medication suite is designed for speed, safety, and absolute compliance. 1. Rapid Rx Import: Instantly import up to two years of medication history from Surescripts®, eliminating manual entry. 2. Full Compliance: Integrated EPCS for controlled substances and one-click PDMP access. 3. Pharmacy Selection: Self-service pharmacy selection for patients ensures accuracy the first time. The Integrated Virtual Office Telehealth with Integrated Paywall: Launch secure, browser-based video visits directly from the schedule and collect fees before the session begins. Essential RCM: Maintain practice health with clean claim scrubbing, real-time eligibility verification, and automated payment posting (ERA). Why Choose Nexus? The Three Cs 1. Connection: We remove the screen as a barrier, using AI to restore the face-to-face connection of great medicine. 2. Compliance: From HIPAA-compliant cloud architecture to integrated EPCS and DSM-5-TR logic, we make regulatory standards effortless. 3. Consistency: A unified, seamless experience across desktop, tablet, and mobile devices. Experience the power of an AI-first EHR designed for the future of medicine.... [Read more](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) ### Best rated features: Immunization & Allergy Tracking 5.0 Surveys & Feedback 5.0 E-Prescribing 5.0 Online Refills 5.0 ### Worst rated features: Onboarding 3.0 Automated Scheduling 3.0 [See all features](https://www.softwareadvice.com/product/3725-Nexus-Clinical/#key-features) ### Physician Custom Pricing available upon request Nexus offers monthly subscription with no lock in period. The monthly subscription is charged based on number of physicians and PA/NP. PA/NP users are offered discounted pricing No fees are required for staff users. Our based subscription includes all essential features including EHR, PM, Billing (Clearing house charges not included), Telehealth, Patient Enagement features and more.... [Read more](https://www.softwareadvice.com/product/3725-Nexus-Clinical/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/product/3725-Nexus-Clinical/#pricing-and-plans) ### Product: Nextech EHR & PM [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) 4.08 [(239)](https://www.softwareadvice.com/medical/nextech-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Nextech is redefining what’s possible in specialty healthcare. As an award-winning technology partner for specialty practices and med spas, we deliver intelligent, connected solutions that streamline workflows, strengthen financial performance, and elevate patient experience. With more than 25 years dedicated to specialty practices, Nextech blends deep understanding with thoughtful innovation that reduces friction, simplifies complexity, and makes technology feel more intuitive for the people who use it. Our connected platform helps practices operate with confidence, create meaningful patient experiences, and stay ahead in a rapidly evolving healthcare environment. Our mission is to make specialty care more intelligent, more efficient, and easier for the people who deliver it, so providers can focus on patients, and practices can thrive.... [Read more](https://www.softwareadvice.com/medical/nextech-profile/) ### What users love - User-friendly and intuitive interface - Flexible customization for workflows - Comprehensive practice management tools ### To take in mind - Inconsistent and slow customer support - Expensive and complex pricing structure ### Best rated features: For Ophthalmologists 5.0 Workflow Management 5.0 Calendar Management 5.0 Dunning Management 5.0 ### Worst rated features: Multi-Physician 3.0 [See all features](https://www.softwareadvice.com/medical/nextech-profile/#key-features) ### Product: CareCloud [CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/) 3.55 [(112)](https://www.softwareadvice.com/medical/carecloud-charts-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow. CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement. CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen. Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and effectively. Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders.... [Read more](https://www.softwareadvice.com/medical/carecloud-charts-profile/) ### What users love - Intuitive navigation and interface design ### To take in mind - Unresponsive and frustrating support experience ### Best rated features: Availability Management 5.0 Activity Dashboard 5.0 Meaningful Use Certified 5.0 Patient Portal 5.0 ### Worst rated features: Compliance Tracking 1.0 Practice Management 1.0 Insurance Eligibility Verification 1.0 [See all features](https://www.softwareadvice.com/medical/carecloud-charts-profile/#key-features) ### Product: NextGen Enterprise [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) 4.15 [(33)](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen Enterprise serves medium to large enterprise-level ambulatory medical practices. Configured to meet your practice's specific needs, CURES-certified NextGen Enterprise EHR offers customizable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. Options are available for on-premise or managed cloud hosting. With NextGen Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology with NextGen Ambient Assist. NextGen Mobile Pro provides these capabilities to clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. The solution provides rules-based charge creation, claims scrubbing and processing, and supports A/R management, collections, and reporting.... [Read more](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) ### Best rated features: API 5.0 Confirmations/Reminders 5.0 Patient Portal 5.0 Practice Management 5.0 ### Worst rated features: Imaging and X-rays 2.0 Reporting/Analytics 2.5 [See all features](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/#key-features) ### Product: ModMed [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.41 [(369)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ModMed is a cloud-based electronic health record (EHR) and practice management system designed for specialty medical practices. It supports various medical fields, including dermatology, ophthalmology, orthopedics, gastroenterology, obstetrics and gynecology, ear, nose, and throat, pain management, plastic surgery, podiatry, urology, and allergy care. The platform provides tools tailored to the specific needs of each specialty. The system includes AI-based documentation through ModMed Scribe, which converts patient-provider conversations into suggested clinical actions such as prescriptions and lab orders. It offers practice management features, analytics tools for tracking performance metrics, and patient engagement tools that assist with scheduling and communication. Telehealth functionality, mobile access to patient records, and reporting tools are also included to support operational efficiency. ModMed is designed with input from physicians to address the unique requirements of specialty practices. It connects various aspects of practice management through its specialty-specific design.... [Read more](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) ### What users love - User-friendly and accessible design - Quick learning and effective training - Streamlined and intuitive navigation ### To take in mind - Disruptive and frequent updates - Billing accuracy and support issues ### Best rated features: For Medical Purposes 5.0 Scheduling 5.0 Inventory Management 5.0 Alerts/Notifications 5.0 ### Worst rated features: Invoice History 1.0 Code & Charge Entry 1.0 Compliance Tracking 1.0 For Ophthalmologists 1.0 [See all features](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/#key-features) ### Product: LeadSquared [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) 4.26 [(167)](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale. Known for its verticalized, industry-centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru, India with a local presence in Middle East, North America, and South Africa. The software is available in a subscription pricing model. It runs on most web browsers and also has a dedicated Android and iOS application.... [Read more](https://www.softwareadvice.com/crm/leadsquared-profile/) ### Best rated features: Engagement Tracking 5.0 Multi-Channel Marketing 5.0 SMS Marketing 5.0 Sales Analytics 5.0 ### Worst rated features: Activity Dashboard 1.0 Social Media Integration 1.0 Reminders 1.0 [See all features](https://www.softwareadvice.com/crm/leadsquared-profile/#key-features) ### Product: gGastro [gGastro](https://www.softwareadvice.com/medical/gmed-profile/) 4.13 [(20)](https://www.softwareadvice.com/medical/gmed-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Modernizing Medicine Gastroenterology offers gGastro EHR, a fully integrated platform designed for gastroenterologists. It combines the attributes of an electronic health records (EHR) system and endoscopy report writer (ERW) in one solution for private practices, ASCs and hospitals. The gGastro EHR includes built-in MIPS data collection and scorecards, customizable notes, speech-to-text software compatibility, GI-specific task workflow and knowledge base, nursing notes, clinical decision support and one-click visit note finalization. It interfaces with regional health systems and connects to GIQuIC. The gGastro ERW can operate standalone or integrate with gGastro EHR, allowing teams to update key patient data without duplicate entries. The gGastro Mobile EHR app allows providers to access schedules and patient data from virtually anywhere there is an internet connection. The gGastro Suite also includes practice management, business operations services, analytics for benchmarking and reporting, iPad kiosk for check-in and checkout, an online patient portal and a patient appointment reminder service.... [Read more](https://www.softwareadvice.com/medical/gmed-profile/) ### Best rated features: Claims Management 5.0 EMR/EHR 5.0 HIPAA Compliant 5.0 E-Prescribing 5.0 ### Worst rated features: Self Service Portal 1.0 Claims Scrubbing 3.0 Multi-Physician 4.0 Patient Portal 4.0 [See all features](https://www.softwareadvice.com/medical/gmed-profile/#key-features) ### Product: DENmaar Guardian [DENmaar Guardian](https://www.softwareadvice.com/call-center/denmaar-guardian-profile/) 4.50 [(26)](https://www.softwareadvice.com/call-center/denmaar-guardian-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary DENmaar Guardian is a MH/SA suite. Handle clinical, administrative, and insurance revenue cycle management all within a single platform. High level of functionality, includes scheduling, e-prescribe, telehealth, eligibility and benefits verification, patient portals, patient invoicing, assessments, progress notes and treatment planners, medical EMR, all directly tied to the insurance claims process, resulting in an automated seamless process.... [Read more](https://www.softwareadvice.com/call-center/denmaar-guardian-profile/) ### Best rated features: Real-Time Analytics 5.0 Document Management 5.0 HIPAA Compliant 5.0 For Mental/Behavioral Health 4.9 ### Worst rated features: Patient Portal 2.0 Patient Intake 2.5 Scheduling 3.0 Customizable Reports 3.8 [See all features](https://www.softwareadvice.com/call-center/denmaar-guardian-profile/#key-features) ### Product: Dentrix Ascend [Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) 4.14 [(235)](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment booking, e prescribing, and monitoring continuing care, as well as various chart types. Users can enter clinical notes and enable pop-up alerts that appear when a patient’s chart is accessed. Treatment planning tools track patient benefits to help set appointment schedules. Users can also manage billing and accounting, insurance processing and revenue. Reports can be run to track payments, medicaid reimbursement, and payer utilization. Permission controls allow users to restrict access for individuals or groups. The software can be integrated with other applications such as Allscripts, eClinicalWorks, Epic and SuccessEHS. Dentrix Ascend provides user support via live chat, email and over the phone. Pricing models vary depending on customer needs. The application suite is suitable for organizations, such as large medical groups, multi-location practices, community health centers, hospitals, correctional facilities and government organizations.... [Read more](https://www.softwareadvice.com/dental/dentrix-ascend-profile/) ### What users love - User-friendly and intuitive design - Quick learning and onboarding process - Responsive and helpful support team ### To take in mind - Complex and unreliable reporting tools ### Best rated features: Progress Notes 5.0 Billing & Invoicing 5.0 Task Management 5.0 Periodontal Charting 5.0 [See all features](https://www.softwareadvice.com/dental/dentrix-ascend-profile/#key-features) ### Product: Doctible [Doctible](https://www.softwareadvice.com/dental/doctible-profile/) 4.80 [(265)](https://www.softwareadvice.com/dental/doctible-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Doctible is a patient communication platform that enables healthcare providers to efficiently grow their practice and communicate with patients via text, website messenger, and other methods. It is suitable for medical, dental, optometry, chiropractic, and physical therapy practices. The platform provides a virtual waiting room that can be used to screen patients and streamline contactless check-in processes. With Doctible, practice staff can utilize automated appointment reminders to save time and prevent no-shows. The platform also includes patient recall technology that monitors visit history and automatically reminds patients to book an appointment via SMS or email. Additionally, Doctible offers online scheduling capabilities for websites, allowing patients to schedule appointments at any time. Other features include email campaigns, reputation and review management, digital intake forms, and more. Pricing information is provided on request by Doctible. Support is provided via an online support portal and other resources.... [Read more](https://www.softwareadvice.com/dental/doctible-profile/) ### Best rated features: Activity Dashboard 5.0 Campaign Management 5.0 Communication Management 5.0 Availability Management 5.0 ### Worst rated features: Review Request 2.0 Automated Responses 3.7 [See all features](https://www.softwareadvice.com/dental/doctible-profile/#key-features) ### Gold $249.00/month ### Gold Plus $399.00/month ### Platinum Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/dental/doctible-profile/#pricing-and-plans) ### Product: BestoSys [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.80 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Available Software Advice Summary BestoSys is a cloud-based electronic records and practice management solution solution for doctors and dentists. It also offers an orthodontics module. The solution enables users to track their private practice patients along with patients in multiple hospitals or a large corporate client. The solution allows users to upload documents such as images and x-rays that are related to a treatment or clinical note and store them in custom folders. Its restorative and Perio charting feature for dentists enables them to record their patients' treatment plans and existing conditions without the need to manually type. In addition, users can record, store and view the Perio health chart for all patients. The solution offers various key features such as e-prescribing, patient billing, a patient portal, patient records, patient registration, patient scheduling, lab-work tracking, physician scheduling, clinical notes, patient medical histories and multi-clinic management. Its mobile app offers a pay per use plan where users can recharge their accounts as required.... [Read more](https://www.softwareadvice.com/medical/bestosys-profile/) ### Best rated features: Patient Database 5.0 Task Management 5.0 Patient Engagement 5.0 Social Media Integration 5.0 ### Worst rated features: Self Service Portal 3.0 Inventory Management 3.8 Surveys & Feedback 4.0 Alerts/Notifications 4.0 [See all features](https://www.softwareadvice.com/medical/bestosys-profile/#key-features) ### Basic $40.00/month [See full pricing details](https://www.softwareadvice.com/medical/bestosys-profile/#pricing-and-plans) ### Product: Emitrr [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/) 4.84 [(150)](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations. With customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc. There are no setup fees for Emitrr and businesses can access round-the-clock support.... [Read more](https://www.softwareadvice.com/call-center/emitrr-profile/) ### Best rated features: Dashboard 5.0 Response Management 5.0 Call Recording 5.0 Interaction Tracking 5.0 [See all features](https://www.softwareadvice.com/call-center/emitrr-profile/#key-features) ### Product: Mend [Mend](https://www.softwareadvice.com/medical/mend-profile/) 4.60 [(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) Best for:Enterprise businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Launch your Behavioral Health Telemedicine program today. Mend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Users and providers can use video conferencing and live chat tools on desktop or mobile devices. The solution makes use of HIPAA-compliant messaging, video conferencing, and file sharing. Users can share information with patients or within the organization using a drag-and-drop interface to upload files and invite patients to chat using email links. Mend can also be used to collect health information from patients like consent forms, medical histories, scanned images of identification, case management documentation, and more. The solution can be integrated with other software and services including electronic medical record platforms, practice management solutions, pharmacy management software, lab information providers, insurance providers and more.... [Read more](https://www.softwareadvice.com/medical/mend-profile/) ### What users love - Simple and intuitive user experience - Responsive and caring support team - Comprehensive virtual healthcare delivery ### To take in mind - Challenging patient management workflow - Cumbersome and glitchy scheduling process - Frequent connectivity and call drops ### Best rated features: Multi-Location 5.0 Video Consultations 5.0 Care Summaries 5.0 Task Management 5.0 ### Worst rated features: EHR-Agnostic 1.0 Group Scheduling 2.4 Health Record Access 3.7 Payment Processing 3.8 [See all features](https://www.softwareadvice.com/medical/mend-profile/#key-features) ### Product: DocVilla [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 4.97 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary DocVilla is a HIPAA-compliant Cloud-based software for medical practices. DocVilla offers integrated EHR (Electronic Health Records), EMR (Electronic Medical Records), Telemedicine, Electronic Prescriptions (eRx), EPCS (Electronic Prescribing of Controlled Substances), DPC or Direct Primary Care, Medical Inventory Management, white labeled Patient Engagement Portal (Patient Scheduling/Payments/e-signs), Electronic Billing (Credit Card Processing and RCM), Speech to Text, Lab integration, Analytics and Reports, Reminder notifications to patient via Email, SMS and Calls, Electronic Fax, Insurance eligibility checks and claim submissions, electronic consent form signing, and a lot more. Patients can schedule appointments, view invoices, make payments, view their charts, sign electronic consent forms, upload documents, and send secure messages using the patient portal. DocVilla helps medical practitioners to streamline their clinical workflow by having all the data in one place. DocVilla also offers customization and white labeling to fit the needs of the medical practice. DocVilla is the best-in-class software when it comes to product offerings in a single software and hence it provides the best value for money. There is no installation needed and DocVilla can run on any browser or device. Medical Practices/Practitioners can start using DocVilla Practice Management Software in less than a day.... [Read more](https://www.softwareadvice.com/medical/docvilla-profile/) ### Best rated features: Customizable Templates 5.0 Claims Management 5.0 Scheduling 5.0 No-Show Tracking 5.0 [See all features](https://www.softwareadvice.com/medical/docvilla-profile/#key-features) ### Bronze $100.00/month Basic EHR and Telemedicine ### Silver $200.00/month EHR + PM ### Gold $350.00/month [See full pricing details](https://www.softwareadvice.com/medical/docvilla-profile/#pricing-and-plans) ### Product: Klara [Klara](https://www.softwareadvice.com/medical/klara-profile/) 4.61 [(212)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Klara is a patient communication solution designed for healthcare practices. It helps businesses centralize various communication channels and automate administrative workflows to help practices focus on patient care. The platform caters to a range of medical specialties, enabling teams to provide a better patient experience through improved communication and streamlined tasks. Klara offers multi-channel patient communication, allowing patients to reach the practice via text, web chat, call-to-text, and voicemail transcriptions. It allows operators to automate administrative tasks such as appointment reminders, no-show engagement, digital intake, and post-visit follow-ups, reducing manual work for the practice. To enhance provider collaboration, Klara includes features, such as workflow assignment, internal notes and mentions, shared inboxes, and AI-powered routing. Additionally, Klara provides telemedicine capabilities with virtual waiting rooms and video visits, enabling remote patient consultations. The system also supports HIPAA-compliant secure messaging, allowing practices to communicate with patients in an encrypted manner while providing a way for patients to reach out.... [Read more](https://www.softwareadvice.com/medical/klara-profile/) ### Best rated features: One-to-One Messaging 5.0 File Sharing 5.0 Third-Party Integrations 5.0 Multi-Provider Practice 5.0 ### Worst rated features: Two-Way Audio & Video 4.0 Patient Portal 4.0 Contact Database 4.0 [See all features](https://www.softwareadvice.com/medical/klara-profile/#key-features) ### Product: Practice Better [Practice Better](https://www.softwareadvice.com/medical/better-profile/) 4.77 [(97)](https://www.softwareadvice.com/medical/better-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Practice Better is an all-in-one practice management software transforming how health and wellness professionals run their practices and support their clients. It offers a suite of features to help practitioners streamline their operations, engage with clients more effectively, and grow their practices. The software caters to a wide range of health and wellness professionals, such as mental health practitioners, functional medicine practitioners, health coaches, dietitians, nutritionists, personal trainers, naturopathic doctors, nurse practitioners, medical doctors, and chiropractors. It provides the tools needed to scale a business, whether you are a solo practitioner or part of a group practice. Key features of Practice Better include practice management tools such as scheduling, charting, automations, billing, and insurance integrations. The platform also offers client engagement capabilities, including a client portal, group sessions, telehealth, secure messaging, journaling, and customizable programs and courses. Additionally, Practice Better provides detailed reporting and analytics to help practitioners track and optimize their practice, as well as the ability to customize the platform with their own branding and visual identity. By harnessing the power of Practice Better, practitioners can elevate their practices, ensure efficient operations, and provide top-notch care to their clients. The platform’s seamless integration of client management, scheduling, secure communication, and data storage empowers professionals to focus on what truly matters—their clients’ health and wellness. Practice Better offers a comprehensive suite of features for health and wellness professionals, including a powerful scheduling tool designed to streamline and enhance the client appointment booking process. With Practice Better’s Scheduling feature, practitioners can create a seamless and efficient booking experience for their clients while staying in control of their schedules. The scheduling feature empowers practitioners to set daily, weekly, or monthly limits for each service type offered. This level of customization ensures that practitioners can manage their schedules effectively, preventing overbooking and maintaining a harmonious work-life balance. Practitioners can consolidate their note-taking processes by utilizing Practice Better's Charting feature for both in-person and telehealth sessions. This streamlined approach ensures that all session notes are easily accessible, allowing for seamless reference to past interactions and progress tracking for every client. Trusted by group and solo practices across the globe, Practice Better simplifies how wellness professionals operate their businesses with a comprehensive set of features that manage booking, billing, telehealth, charting, client engagement, online programs/courses, and more. Thousands of health and wellness professionals rely on Practice Better to scale smarter and empower their clients to live better.... [Read more](https://www.softwareadvice.com/medical/better-profile/) ### Best rated features: Online Booking 5.0 Client Management 5.0 Booking Management 5.0 SMS Reminders 5.0 ### Worst rated features: Claims Management 1.0 Treatment Planning 2.0 [See all features](https://www.softwareadvice.com/medical/better-profile/#key-features) ### Starter $35.00/month ### Professional $69.00/month ### Plus $99.00/month [See full pricing details](https://www.softwareadvice.com/medical/better-profile/#pricing-and-plans) ### Product: One Mnet Health [One Mnet Health](https://www.softwareadvice.com/medical/one-medical-passport-profile/) 4.81 [(37)](https://www.softwareadvice.com/medical/one-medical-passport-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary One Mnet Health provides clinical software that transforms patient data into actionable insights and intelligence, automates clinical workflows, and enhances patient engagement, along with patient billing services that improve financial outcomes. We serve multiple distinct healthcare segments, each with unique needs. Whether you’re looking to boost clinical efficiency and productivity, reduce cancellations, enhance patient engagement, improve facility coordination, and/or recover patient balances with a patient-centric approach, we have solutions composed of purpose-built SaaS products and services, deployed independently or together to meet your objectives.... [Read more](https://www.softwareadvice.com/medical/one-medical-passport-profile/) ### Best rated features: Patient Engagement 5.0 Messaging 5.0 Patient Portal 5.0 Patient Intake 5.0 [See all features](https://www.softwareadvice.com/medical/one-medical-passport-profile/#key-features) ### Product: DoctorConnect [DoctorConnect](https://www.softwareadvice.com/medical/doctorconnect-profile/) 4.74 [(72)](https://www.softwareadvice.com/medical/doctorconnect-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more. DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location. The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality. Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs.... [Read more](https://www.softwareadvice.com/medical/doctorconnect-profile/) ### Best rated features: Patient Intake 5.0 Reporting/Analytics 5.0 Reminders 5.0 Appointment Management 5.0 ### Worst rated features: Self Service Portal 2.0 Multi-Location 3.0 Website Integration 3.7 [See all features](https://www.softwareadvice.com/medical/doctorconnect-profile/#key-features) ### Product: Luma Health [Luma Health](https://www.softwareadvice.com/medical/luma-health-profile/) 4.63 [(83)](https://www.softwareadvice.com/medical/luma-health-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Luma Health is a patient success platform that helps healthcare organizations streamline and automate patient journeys. The platform caters to a wide range of healthcare providers, including enterprise health systems, specialty groups, regional and rural care facilities, as well as primary care practices. Luma Health's platform offers a suite of tools to simplify patient outreach, communication, and workflow management. It provides automated patient reminders, SMS/voice messaging, a conversational AI concierge, and broadcast group messaging capabilities. The platform also helps teams handle essential tasks, such as patient scheduling, intake forms, eligibility checks, payments, and feedback management, allowing healthcare staff to focus on delivering quality care. A key feature of Luma Health is its integration with major electronic health record (EHR) systems. This bidirectional integration enables smooth data exchange and workflow automation, enhancing efficiency across the organization. The platform also leverages advanced AI and machine learning technologies, such as natural language processing and generative AI, to enable features, such as AI-assisted translation, intent understanding, and automated fax processing. Luma Health is designed to be a highly customizable and adaptable solution, allowing healthcare providers to tailor the platform to their specific needs.... [Read more](https://www.softwareadvice.com/medical/luma-health-profile/) ### Best rated features: Online Scheduling 5.0 Patient Communications 5.0 Reporting/Analytics 5.0 Cancellation Management 5.0 ### Worst rated features: Contact Database 3.0 [See all features](https://www.softwareadvice.com/medical/luma-health-profile/#key-features) ### Product: AbbaDox [AbbaDox](https://www.softwareadvice.com/medical/abbadox-rad-profile/) 4.74 [(31)](https://www.softwareadvice.com/medical/abbadox-rad-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary AbbaDox is healthcare software provider specializing in radiology workflow solutions. OUR MISSION: Help imaging centers optimize their operations throughout the entire patient journey; 1. Referral: Gain the visibility you need to maintain and grow critical relationships with referring physicians. 2. Scheduling ​& Intake​: Simplify appointment coordination, digitize the intake process, and automate patient communication 3. Visit & Procedure​: Empower technologists and radiologists with tools to maximize productivity and enhance reporting. 4. Post-Appointment​: Enhance the patient experience with automated surveys and online payment capabilities. 5. Results Distribution​: Enable referring physicians and patients to quickly and easily access and share results. WHAT WE OFFER: Practice Workflows that Work for You We combine native applications, third-party integrations, and value-added services into a single, easy-to-use solution. 1. Operational Solutions​ CareFlow Radiology Information System (RIS)​ Referral Marketing CRM​ Patient Engagement​ Referring Physician Portal 2. Services​ Interoperability Services​ Enterprise Business Intelligence & Analytics​ Transcription Services 3. Third-Party Integrations​ Revenue Cycle Management​ PACS​ EHR OUR DIFFERENCES: 1. Scalability Because we’re cloud-native and multi-tenant, we enable you to scale your capacity without limitation.​ 2. Flexibility Be Heard – We thrive on understanding our customers’ challenges and don’t stop until we’ve developed a solution that resolves them. 3. Simplicity Our all-in-one platform simply makes your job easier.​... [Read more](https://www.softwareadvice.com/medical/abbadox-rad-profile/) ### Best rated features: Audit Trail 5.0 Scanning Input 5.0 Communication Management 5.0 Mobile Access 5.0 ### Worst rated features: Activity Tracking 3.0 Practice Management 3.0 Self Service Portal 3.0 [See all features](https://www.softwareadvice.com/medical/abbadox-rad-profile/#key-features) 1 [2](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=2)[3](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=3)[4](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=4)[5](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=5) ... [9](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=9) ## Popular Comparisons [ athenaOne vs Tebra ](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/kareo/)[ RXNT vs NextGen Office ](https://www.softwareadvice.com/medical/nextgen-profile/vs/rxnt-emr/)[ Carepatron vs Mend ](https://www.softwareadvice.com/medical/care-patron-profile/vs/mend/)[ ModMed vs Pabau ](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/pabau/)[ Weave vs IntakeQ ](https://www.softwareadvice.com/compare/137242-intakeq/vs/158992-Weave/)[ PatientNow vs Nextech EHR & PM ](https://www.softwareadvice.com/medical/nextech-profile/vs/patientnow/) ## Your Guide to Top Patient Engagement Software, February 2025 Software Advice uses reviews from real software users to highlight the top-rated Patient Engagement products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) - [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) - [Dialog Health](https://www.softwareadvice.com/hr/dialog-health-profile/) - [Doctible](https://www.softwareadvice.com/dental/doctible-profile/) - [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) - [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/) - [IntakeQ](https://www.softwareadvice.com/medical/intakeq-profile/) - [Intiveo](https://www.softwareadvice.com/medical/intiveo-profile/) - [Juvonno](https://www.softwareadvice.com/medical/juvonno-profile/) - [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) - [Medesk](https://www.softwareadvice.com/medical/medesk-profile/) - [Mend](https://www.softwareadvice.com/medical/mend-profile/) - [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) - [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) - [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) - [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) - [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) - [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) - [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/) - [Phreesia](https://www.softwareadvice.com/medical/phreesia-profile/) - [Practice Better](https://www.softwareadvice.com/medical/better-profile/) - [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) - [UPshow](https://www.softwareadvice.com/digital-signage/upshow-profile/) - [vcita](https://www.softwareadvice.com/crm/vcita-profile/) - [Weave](https://www.softwareadvice.com/product/158992-Weave/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ## Send me a copy of this list to my inbox ### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you. Patient engagement has become the engine for running a successful medical practice. It can involve anything from the use of patient portals, which allow patients to securely engage with the a through self-service, to communication between providers and patients via other channels such as secure messaging and email marketing. Patient engagement software enables medical practices to engage with patients throughout the time of care and also significantly lessens the repetitive daily tasks of medical staff. The market for patient engagement software is growing fast, but many practices still aren't sure what the software does and how it fits into their medical practice. This buyer's guide will help you better understand this market, determine whether you're ready for patient engagement software and give you the information you need to select the best tool for your practice. Here's what we'll cover: [What Is Patient Engagement Software?](#WhatIsPatientEngagementSoftware) [Common Functionality of Patient Engagement Software](#CommonFunctionalityofPatientEngagementSoftware) [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) [Benefits of Patient Engagement Software](#BenefitsofPatientEngagementSoftware) [Market Trends to Understand](#MarketTrendstoUnderstand) [Key Considerations](#KeyConsiderations) ## What Is Patient Engagement Software? **Patient engagement software allows physicians to communicate with patients, manage the patient-provider relationship and offer various medical and educational resources to patients.** Patient engagement software may appear to resemble a patient portal, since both offer engagement between providers and patients. However, a true patient engagement system offers more than what a simple patient portal offers. In general, patient engagement software combines various aspects of medical software, such as [medical billing](https://www.softwareadvice.com/medical/medical-billing-software-comparison/), [practice management](https://www.softwareadvice.com/medical/practice-management-software-comparison/), [customer relationship management (CRM)](https://www.softwareadvice.com/crm/) and [marketing automation](https://www.softwareadvice.com/crm/sales-force-automation-comparison/). ## Common Functionality of Patient Engagement Software Vendors offer a variety of functional breadth and depth in their patient engagement software platforms. Here are some of the most common capabilities:

Secure messaging

Enables providers and patients to communicate in a safe and encrypted manner.

Patient scheduling

Allows patients to search for and book appointments online. Can be integrated with the practice's EMR or EHR system.

Appointment reminders

Enables medical staff to remind patients of scheduled clinic visits through email, text message or recorded messages so they spend more time with patients in the office rather than on the phone.

Patient registration

Allows patients to fill out new patient forms electronically and provide their health history, medication lists etc.

Patient document management

Enables patients to view, download and transmit their health reports, lab results and other medication summaries from one provider to another.

Patient education

Includes educational and medical resources that are delivered to patients online. The software enables physicians to preselect medical content for specific patients, or content is automatically selected based on medical conditions.

Bill payment

Shortens the revenue cycle by offering more payment options to patients.

## What Type of Buyer Are You? Before you start evaluating patient engagement software options, you'll want to know what buyer category you belong to and any unique considerations for your situation. Providers considering patient engagement software will fall into one of the following categories: **Small practices (one to five physicians).** You are likely looking to deploy patient engagement software in an effort to grow your patient base. Most cloud-based patient engagement platforms would be suitable for you, since they often offer subscriptions on a per user basis. Look for platforms that offer features such as online form filling for new patients, which will be a big time saver for growing practices. **Midsize practices (six to 25 physicians).** You're interested in providing added value to your existing patients as well as adding new patients. You likely have straightforward requirements that are met by most cloud-based systems. Look to features such as online appointment scheduling, appointment reminders and patient education to improve the patient experience. _Appointment reminders on_ [Nextech's](https://www.softwareadvice.com/medical/nextech-profile/) _patient engagement mobile platform_ **Large practices (25+ physicians).** You'll likely fall into this category if you're a multiple specialty clinic and/or have a large number of providers. You should look at scalable, robust solutions that integrate with your existing technology. For example, integrated bill payment features offered by patient engagement systems can make your revenue cycle more efficient. ## Benefits of Patient Engagement Software Practices implementing patient engagement software stand to benefit in a variety of ways. The key benefits include: - **Enhanced patient satisfaction.** By using technology to engage with patients as well as improve the process of patient care, medical practices should notice an increase in patient satisfaction. Features such as secure messaging and online appointment scheduling will enhance the overall patient experience. - **Improved quality of care with fewer readmissions.** Patient engagement software can deliver personalized educational resources electronically to patients, sometimes in the form of videos or other interactive media. This can lead to higher engagement levels on the parts of the patients and their families, reducing the need for readmission or unnecessary trips to the office or clinic. - **Better decision-making.** It is well known that teamwork and collaboration provide better results. Patient engagement software promotes collaboration between physicians and patients, which can lead to more effective decision-making regarding care. ## Market Trends to Understand As you search for patient engagement software, be sure you're informed about these latest related trends: - **Availability of mobile apps.** Everything is going mobile and patient engagement software is no exception. Many vendors offer mobile apps so physicians, medical staff and patients can access the software on their mobile devices. The portability and convenience of mobile devices allows physicians to engage with patients on the move. In addition, patients also get access to secure messages and notifications from any location, thus enhancing the patient experience. - **Shift to cloud-based software.** Most buyers will seek patient engagement software that operates in the cloud and requires minimal IT infrastructure, low upfront costs and maximum accessibility. Several vendors offer cloud-based patient engagement software, and buyers should be ready to evaluate them. The exception is larger medical practices that are already using on-premise EHRs, which might want to consider licensed patient engagement systems depending on their specific requirements. ## Key Considerations Here are some important factors to think about before you implement patient engagement software: **System integration.** You must consider patient engagement software that integrates well with your existing technology, such as an EHR, EMR, practice management system etc. Proper integration should make it easy to share existing patient health data between systems. **Cloud or on-premise deployment.** Before shopping around, decide which deployment option will work better for you. Check with vendors to learn what options they offer. The majority of patient engagement software is delivered in the cloud and hosted on third-party servers. However, a few vendors offer on-premise patient engagement solutions. **Ease of use.** Any new software must be easy to learn and use. A complex system that is not user friendly will deter medical staff and patients from using it, therefore defeating the purpose of implementing a new tool. Take advantage of the free demos and trials offered by software vendors to evaluate ease of use. **Mobile support.** Since there is a growing number of software users who prefer to use mobile devices to access medical and health information, check whether vendors offer a mobile application as well. The mobility aspect also enables your patients to access the software on the move and engage better with physicians. **Meaningful use.** There are various objectives and measures in different stages of the [meaningful use incentive program](https://www.healthit.gov/providers-professionals/ehr-incentive-programs) that are related to patient engagement. For example, offering patient-specific education can help practices seeking eligibility for [EHR Incentive Program Stage 3](https://www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/Downloads/TableofContents_EH_Medicare_Stage3.pdf) benefits. ### Related Patient Engagement Software - [Hospital Management Software](https://www.softwareadvice.com/hospital-management/) - [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) - [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) - [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/) - [Patient Portal Software](https://www.softwareadvice.com/medical/patient-portal-comparison/) - [Remote Patient Monitoring Software](https://www.softwareadvice.com/remote-patient-monitoring/) - [Revenue Cycle Management Software](https://www.softwareadvice.com/medical/revenue-cycle-management-comparison/) - [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) - [Veterinary Software](https://www.softwareadvice.com/veterinary/)