# Best Patient Engagement Software - 2026 Reviews & Pricing

> Find the best Patient Engagement Software for your organization. Compare top Patient Engagement Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/medical/patient-engagement-comparison

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# Best Patient Engagement Software of 2026

Updated June 19, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

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Showing 1 - 25 of 205 products

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle managem...[Read more about athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

**3.8**

([911 reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/))

**209**

recommendations

Free trial

Free version

Integrations

Integrations

SocialClimb

Spark

+14 more

+13 more

+12 more

athenaOne's Best Rated Features

5.0Patient Management

See All

athenaOne's Worst Rated Features

For Family Medicine

See All

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & reve...[Read more about RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

**4.3**

([498 reviews](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/))

**175**

recommendations

Free trial

Free version

Integrations

Integrations

Exym

EMSOW

+5 more

+4 more

+3 more

RXNT's Best Rated Features

5.0Therapy Notes

See All

RXNT's Worst Rated Features

ONC-ATCB Certified

See All

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

"Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. It combines certifie...[Read more about Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

**3.9**

([1370 reviews](https://www.softwareadvice.com/medical/kareo-profile/reviews/))

**63**

recommendations

Free trial

Free version

Integrations

Integrations

Microsoft Excel

QuickBooks Online Advanced

+1 more

+0 more

+0 more

Tebra's Best Rated Features

5.0Online Forms

See All

Tebra's Worst Rated Features

Assessment Management

See All

[NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/)

NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, i...[Read more about NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/)

**4.0**

([1283 reviews](https://www.softwareadvice.com/medical/nextgen-profile/reviews/))

**46**

recommendations

Free trial

Free version

Integrations

Integrations

Doctible

InstaMed

+1 more

+0 more

+0 more

NextGen Office's Best Rated Features

5.0Mobile Access

See All

NextGen Office's Worst Rated Features

1.0Drag & Drop

See All

[PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/)

PatientNow is an EMR practice management software designed for aesthetic and wellness providers. It supports various specialties...[Read more about PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/)

**3.9**

([299 reviews](https://www.softwareadvice.com/medical/patientnow-profile/reviews/))

**43**

recommendations

Free trial

Free version

Integrations

Integrations

Clover

Grade.us

+12 more

+11 more

+10 more

PatientNow's Best Rated Features

5.0Immunization & Allergy Tracking

See All

PatientNow's Worst Rated Features

Loyalty Program

See All

[CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/)

CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, ...[Read more about CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/)

**3.6**

([112 reviews](https://www.softwareadvice.com/medical/carecloud-charts-profile/reviews/))

**26**

recommendations

Free trial

Free version

Integrations

Integrations

Sevocity

Vital Interaction

+7 more

+6 more

+5 more

CareCloud's Best Rated Features

5.0Availability Management

See All

CareCloud's Worst Rated Features

API

See All

[Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/)

Nextech is redefining what’s possible in specialty healthcare. As an award-winning technology partner for specialty practices an...[Read more about Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/)

**4.1**

([239 reviews](https://www.softwareadvice.com/medical/nextech-profile/reviews/))

**24**

recommendations

Free trial

Free version

Integrations

Integrations

Solutionreach

Clearwave

+8 more

+7 more

+6 more

Nextech EHR & PM's Best Rated Features

5.0For Ophthalmologists

See All

Nextech EHR & PM's Worst Rated Features

Automated Scheduling

See All

[ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)

ModMed is a cloud-based electronic health record (EHR) and practice management system designed for specialty medical practices. ...[Read more about ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)

**4.4**

([367 reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/))

**23**

recommendations

Free trial

Free version

Integrations

Integrations

Relatient

gGastro

+15 more

+14 more

+13 more

ModMed's Best Rated Features

5.0For Medical Purposes

See All

ModMed's Worst Rated Features

1.0Invoice History

See All

[Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/)

Reclaiming the Patient-Provider Connection. Nexus EHR was built on a single premise: doctors should be healers, not data entry c...[Read more about Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/)

**4.5**

([32 reviews](https://www.softwareadvice.com/product/3725-Nexus-Clinical/reviews/))

**24**

recommendations

Free trial

Free version

Integrations

Integrations

Google Calendar

Tebra

+11 more

+10 more

+9 more

Nexus EHR's Best Rated Features

5.0Immunization & Allergy Tracking

See All

Nexus EHR's Worst Rated Features

Image Management

See All

[NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professio...[Read more about NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)

**4.2**

([33 reviews](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/))

**21**

recommendations

Free trial

Free version

Integrations

Integrations

OnBase

+0 more

+0 more

+0 more

NextGen Enterprise's Best Rated Features

5.0API

See All

NextGen Enterprise's Worst Rated Features

Meaningful Use Certified

See All

[PrognoCIS](https://www.softwareadvice.com/medical/prognocis-bizmatics-profile/)

PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for fast, flexible individual provider workflow. The software ...[Read more about PrognoCIS](https://www.softwareadvice.com/medical/prognocis-bizmatics-profile/)

**4.1**

([295 reviews](https://www.softwareadvice.com/medical/prognocis-bizmatics-profile/reviews/))

**14**

recommendations

Free trial

Free version

Integrations

Integrations

Elite

iLab

+9 more

+8 more

+7 more

PrognoCIS's Best Rated Features

5.0Clinical Notes

See All

PrognoCIS's Worst Rated Features

Meaningful Use Certified

See All

[LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/)

LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive out...[Read more about LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/)

**4.3**

([167 reviews](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/))

**10**

recommendations

Free trial

Free version

Integrations

Integrations

GoTo Webinar

Twitter/X

+20 more

+19 more

+18 more

LeadSquared's Best Rated Features

5.0Engagement Tracking

See All

LeadSquared's Worst Rated Features

Campaign Scheduling

See All

[Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/)

Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment book...[Read more about Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/)

**4.1**

([235 reviews](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/))

**5**

recommendations

Free trial

Free version

Dentrix Ascend's Best Rated Features

5.0Progress Notes

See All

Dentrix Ascend's Worst Rated Features

Reporting & Statistics

See All

[Mend](https://www.softwareadvice.com/medical/mend-profile/)

Launch your Behavioral Health Telemedicine program today. Mend is the #1 cloud-based CCBHC / CMHC communication solution that e...[Read more about Mend](https://www.softwareadvice.com/medical/mend-profile/)

**4.6**

([920 reviews](https://www.softwareadvice.com/medical/mend-profile/reviews/))

**2**

recommendations

Free trial

Free version

Mend's Best Rated Features

5.0Multi-Location

See All

Mend's Worst Rated Features

1.0EHR-Agnostic

See All

[gGastro](https://www.softwareadvice.com/medical/gmed-profile/)

Modernizing Medicine Gastroenterology offers gGastro EHR, a fully integrated platform designed for gastroenterologists. It combi...[Read more about gGastro](https://www.softwareadvice.com/medical/gmed-profile/)

**4.1**

([20 reviews](https://www.softwareadvice.com/medical/gmed-profile/reviews/))

**2**

recommendations

Free trial

Free version

gGastro's Best Rated Features

5.0Claims Management

See All

gGastro's Worst Rated Features

1.0Self Service Portal

See All

[Doctible](https://www.softwareadvice.com/dental/doctible-profile/)

Doctible is a patient communication platform that enables healthcare providers to efficiently grow their practice and communicat...[Read more about Doctible](https://www.softwareadvice.com/dental/doctible-profile/)

**4.8**

([265 reviews](https://www.softwareadvice.com/dental/doctible-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Vision

+0 more

+0 more

+0 more

Doctible's Best Rated Features

5.0Surveys & Feedback

See All

Doctible's Worst Rated Features

Sentiment Analysis

See All

[BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/)

BestoSys is a cloud-based electronic records and practice management solution solution for doctors and dentists. It also offers ...[Read more about BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/)

**4.8**

([293 reviews](https://www.softwareadvice.com/medical/bestosys-profile/reviews/))

Free trial

Free version

Integrations

Integrations

WhatsApp

Meta for Business

+9 more

+8 more

+7 more

BestoSys's Best Rated Features

5.0Patient Database

See All

BestoSys's Worst Rated Features

3.0Self Service Portal

See All

[Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/)

Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims...[Read more about Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/)

**4.8**

([149 reviews](https://www.softwareadvice.com/call-center/emitrr-profile/reviews/))

Free trial

Free version

Integrations

Integrations

DrChrono

eClinicalWorks

+12 more

+11 more

+10 more

Emitrr's Best Rated Features

5.0Call Recording

See All

Emitrr's Worst Rated Features

Call Transfer

See All

[DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/)

DocVilla is a HIPAA-compliant Cloud-based software for medical practices. DocVilla offers integrated EHR (Electronic Health Reco...[Read more about DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/)

**5.0**

([74 reviews](https://www.softwareadvice.com/medical/docvilla-profile/reviews/))

Free trial

Free version

DocVilla's Best Rated Features

5.0Customizable Templates

See All

DocVilla's Worst Rated Features

4.60Historical Reporting

See All

[DoctorConnect](https://www.softwareadvice.com/medical/doctorconnect-profile/)

DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interacti...[Read more about DoctorConnect](https://www.softwareadvice.com/medical/doctorconnect-profile/)

**4.8**

([71 reviews](https://www.softwareadvice.com/medical/doctorconnect-profile/reviews/))

Free trial

Free version

Integrations

Integrations

eClinicalWorks

ModMed

+4 more

+3 more

+2 more

DoctorConnect's Best Rated Features

5.0Patient Intake

See All

DoctorConnect's Worst Rated Features

Electronic Payments

See All

[Practice Better](https://www.softwareadvice.com/medical/better-profile/)

Practice Better is an all-in-one practice management software transforming how health and wellness professionals run their pract...[Read more about Practice Better](https://www.softwareadvice.com/medical/better-profile/)

**4.8**

([96 reviews](https://www.softwareadvice.com/medical/better-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Drive

Stripe

+8 more

+7 more

+6 more

Practice Better's Best Rated Features

5.0Online Booking

See All

Practice Better's Worst Rated Features

Multi-Location

See All

[Klara](https://www.softwareadvice.com/medical/klara-profile/)

Klara is a patient communication solution designed for healthcare practices. It helps businesses centralize various communicatio...[Read more about Klara](https://www.softwareadvice.com/medical/klara-profile/)

**4.6**

([211 reviews](https://www.softwareadvice.com/medical/klara-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Nextech EHR & PM

Veradigm Practice Management

+6 more

+5 more

+4 more

Klara's Best Rated Features

5.0File Sharing

See All

Klara's Worst Rated Features

4.0Two-Way Audio & Video

See All

[One Mnet Health](https://www.softwareadvice.com/medical/one-medical-passport-profile/)

One Mnet Health provides clinical software that transforms patient data into actionable insights and intelligence, automates cli...[Read more about One Mnet Health](https://www.softwareadvice.com/medical/one-medical-passport-profile/)

**4.8**

([37 reviews](https://www.softwareadvice.com/medical/one-medical-passport-profile/reviews/))

Free trial

Free version

One Mnet Health's Best Rated Features

5.0Patient Engagement

See All

One Mnet Health's Worst Rated Features

Appointment Scheduling

See All

[Luma Health](https://www.softwareadvice.com/medical/luma-health-profile/)

Luma Health is a patient success platform that helps healthcare organizations streamline and automate patient journeys. The plat...[Read more about Luma Health](https://www.softwareadvice.com/medical/luma-health-profile/)

**4.6**

([82 reviews](https://www.softwareadvice.com/medical/luma-health-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Tebra

NueMD

+17 more

+16 more

+15 more

Luma Health's Best Rated Features

5.0Online Scheduling

See All

Luma Health's Worst Rated Features

Availability Management

See All

[Rectangle Health](https://www.softwareadvice.com/medical/rectanglehealth-profile/)

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 health...[Read more about Rectangle Health](https://www.softwareadvice.com/medical/rectanglehealth-profile/)

**4.7**

([26 reviews](https://www.softwareadvice.com/medical/rectanglehealth-profile/reviews/))

Free trial

Free version

Integrations

Integrations

athenaOne

Qualifacts CareLogic

+19 more

+18 more

+17 more

Rectangle Health's Best Rated Features

5.0Partial Payments

See All

Rectangle Health's Worst Rated Features

Scheduling

See All

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[2](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=2)[3](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=3)[4](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=4)[5](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=5)

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[9](https://www.softwareadvice.com/medical/patient-engagement-comparison/?page=9)

## Popular Comparisons

[

athenaOne vs Tebra

](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/kareo/)[

RXNT vs NextGen Office

](https://www.softwareadvice.com/medical/nextgen-profile/vs/rxnt-emr/)[

Carepatron vs Mend

](https://www.softwareadvice.com/medical/care-patron-profile/vs/mend/)[

ModMed vs Pabau

](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/pabau/)[

Weave vs IntakeQ

](https://www.softwareadvice.com/compare/137242-intakeq/vs/158992-Weave/)[

PatientNow vs Nextech EHR & PM

](https://www.softwareadvice.com/medical/nextech-profile/vs/patientnow/)

## Your Guide to Top Patient Engagement Software, February 2025

Software Advice uses reviews from real software users to highlight the top-rated Patient Engagement products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)
-   [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)
-   [Dialog Health](https://www.softwareadvice.com/hr/dialog-health-profile/)
-   [Doctible](https://www.softwareadvice.com/dental/doctible-profile/)
-   [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/)
-   [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/)
-   [IntakeQ](https://www.softwareadvice.com/medical/intakeq-profile/)
-   [Intiveo](https://www.softwareadvice.com/medical/intiveo-profile/)
-   [Juvonno](https://www.softwareadvice.com/medical/juvonno-profile/)
-   [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/)
-   [Medesk](https://www.softwareadvice.com/medical/medesk-profile/)
-   [Mend](https://www.softwareadvice.com/medical/mend-profile/)
-   [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)
-   [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/)
-   [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)
-   [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/)
-   [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/)
-   [Pabau](https://www.softwareadvice.com/medical/pabau-profile/)
-   [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/)
-   [Phreesia](https://www.softwareadvice.com/medical/phreesia-profile/)
-   [Practice Better](https://www.softwareadvice.com/medical/better-profile/)
-   [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)
-   [UPshow](https://www.softwareadvice.com/digital-signage/upshow-profile/)
-   [vcita](https://www.softwareadvice.com/crm/vcita-profile/)
-   [Weave](https://www.softwareadvice.com/product/158992-Weave/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Patient engagement has become the engine for running a successful medical practice. It can involve anything from the use of patient portals, which allow patients to securely engage with the a through self-service, to communication between providers and patients via other channels such as secure messaging and email marketing.

Patient engagement software enables medical practices to engage with patients throughout the time of care and also significantly lessens the repetitive daily tasks of medical staff. The market for patient engagement software is growing fast, but many practices still aren't sure what the software does and how it fits into their medical practice.

This buyer's guide will help you better understand this market, determine whether you're ready for patient engagement software and give you the information you need to select the best tool for your practice.

Here's what we'll cover:

[What Is Patient Engagement Software?](#WhatIsPatientEngagementSoftware)

[Common Functionality of Patient Engagement Software](#CommonFunctionalityofPatientEngagementSoftware)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Benefits of Patient Engagement Software](#BenefitsofPatientEngagementSoftware)

[Market Trends to Understand](#MarketTrendstoUnderstand)

[Key Considerations](#KeyConsiderations)

## What Is Patient Engagement Software?

**Patient engagement software allows physicians to communicate with patients, manage the patient-provider relationship and offer various medical and educational resources to patients.**

Patient engagement software may appear to resemble a patient portal, since both offer engagement between providers and patients. However, a true patient engagement system offers more than what a simple patient portal offers. In general, patient engagement software combines various aspects of medical software, such as [medical billing](https://www.softwareadvice.com/medical/medical-billing-software-comparison/), [practice management](https://www.softwareadvice.com/medical/practice-management-software-comparison/), [customer relationship management (CRM)](https://www.softwareadvice.com/crm/) and [marketing automation](https://www.softwareadvice.com/crm/sales-force-automation-comparison/).

## Common Functionality of Patient Engagement Software

Vendors offer a variety of functional breadth and depth in their patient engagement software platforms. Here are some of the most common capabilities:

**Secure messaging**

Enables providers and patients to communicate in a safe and encrypted manner.

**Patient scheduling**

Allows patients to search for and book appointments online. Can be integrated with the practice's EMR or EHR system.

**Appointment reminders**

Enables medical staff to remind patients of scheduled clinic visits through email, text message or recorded messages so they spend more time with patients in the office rather than on the phone.

**Patient registration**

Allows patients to fill out new patient forms electronically and provide their health history, medication lists etc.

**Patient document management**

Enables patients to view, download and transmit their health reports, lab results and other medication summaries from one provider to another.

**Patient education**

Includes educational and medical resources that are delivered to patients online. The software enables physicians to preselect medical content for specific patients, or content is automatically selected based on medical conditions.

**Bill payment**

Shortens the revenue cycle by offering more payment options to patients.

## What Type of Buyer Are You?

Before you start evaluating patient engagement software options, you'll want to know what buyer category you belong to and any unique considerations for your situation. Providers considering patient engagement software will fall into one of the following categories:

**Small practices (one to five physicians).** You are likely looking to deploy patient engagement software in an effort to grow your patient base. Most cloud-based patient engagement platforms would be suitable for you, since they often offer subscriptions on a per user basis. Look for platforms that offer features such as online form filling for new patients, which will be a big time saver for growing practices.

**Midsize practices (six to 25 physicians).** You're interested in providing added value to your existing patients as well as adding new patients. You likely have straightforward requirements that are met by most cloud-based systems. Look to features such as online appointment scheduling, appointment reminders and patient education to improve the patient experience.

_Appointment reminders on_ [Nextech's](https://www.softwareadvice.com/medical/nextech-profile/) _patient engagement mobile platform_

**Large practices (25+ physicians).** You'll likely fall into this category if you're a multiple specialty clinic and/or have a large number of providers. You should look at scalable, robust solutions that integrate with your existing technology. For example, integrated bill payment features offered by patient engagement systems can make your revenue cycle more efficient.

## Benefits of Patient Engagement Software

Practices implementing patient engagement software stand to benefit in a variety of ways. The key benefits include:

-   **Enhanced patient satisfaction.** By using technology to engage with patients as well as improve the process of patient care, medical practices should notice an increase in patient satisfaction. Features such as secure messaging and online appointment scheduling will enhance the overall patient experience.
    
-   **Improved quality of care with fewer readmissions.** Patient engagement software can deliver personalized educational resources electronically to patients, sometimes in the form of videos or other interactive media. This can lead to higher engagement levels on the parts of the patients and their families, reducing the need for readmission or unnecessary trips to the office or clinic.
    
-   **Better decision-making.** It is well known that teamwork and collaboration provide better results. Patient engagement software promotes collaboration between physicians and patients, which can lead to more effective decision-making regarding care.
    

## Market Trends to Understand

As you search for patient engagement software, be sure you're informed about these latest related trends:

-   **Availability of mobile apps.** Everything is going mobile and patient engagement software is no exception. Many vendors offer mobile apps so physicians, medical staff and patients can access the software on their mobile devices. The portability and convenience of mobile devices allows physicians to engage with patients on the move. In addition, patients also get access to secure messages and notifications from any location, thus enhancing the patient experience.
    
-   **Shift to cloud-based software.** Most buyers will seek patient engagement software that operates in the cloud and requires minimal IT infrastructure, low upfront costs and maximum accessibility. Several vendors offer cloud-based patient engagement software, and buyers should be ready to evaluate them. The exception is larger medical practices that are already using on-premise EHRs, which might want to consider licensed patient engagement systems depending on their specific requirements.
    

## Key Considerations

Here are some important factors to think about before you implement patient engagement software:

**System integration.** You must consider patient engagement software that integrates well with your existing technology, such as an EHR, EMR, practice management system etc. Proper integration should make it easy to share existing patient health data between systems.

**Cloud or on-premise deployment.** Before shopping around, decide which deployment option will work better for you. Check with vendors to learn what options they offer. The majority of patient engagement software is delivered in the cloud and hosted on third-party servers. However, a few vendors offer on-premise patient engagement solutions.

**Ease of use.** Any new software must be easy to learn and use. A complex system that is not user friendly will deter medical staff and patients from using it, therefore defeating the purpose of implementing a new tool. Take advantage of the free demos and trials offered by software vendors to evaluate ease of use.

**Mobile support.** Since there is a growing number of software users who prefer to use mobile devices to access medical and health information, check whether vendors offer a mobile application as well. The mobility aspect also enables your patients to access the software on the move and engage better with physicians.

**Meaningful use.** There are various objectives and measures in different stages of the [meaningful use incentive program](https://www.healthit.gov/providers-professionals/ehr-incentive-programs) that are related to patient engagement. For example, offering patient-specific education can help practices seeking eligibility for [EHR Incentive Program Stage 3](https://www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/Downloads/TableofContents_EH_Medicare_Stage3.pdf) benefits.

### Related Patient Engagement Software

-   [Hospital Management Software](https://www.softwareadvice.com/hospital-management/)
-   [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/)
-   [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/)
-   [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/)
-   [Patient Portal Software](https://www.softwareadvice.com/medical/patient-portal-comparison/)
-   [Remote Patient Monitoring Software](https://www.softwareadvice.com/remote-patient-monitoring/)
-   [Revenue Cycle Management Software](https://www.softwareadvice.com/medical/revenue-cycle-management-comparison/)
-   [Telemedicine Software](https://www.softwareadvice.com/telemedicine/)
-   [Veterinary Software](https://www.softwareadvice.com/veterinary/)