--- title: "Best Patient Engagement Software - 2026 Reviews & Pricing" description: "Find the best Patient Engagement Software for your organization. Compare top Patient Engagement Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/medical/patient-engagement-comparison/" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / Patient Engagement Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Patient Engagement Software of 2026 Updated October 22, 2026 ## Patient Engagement FAQs Software Advice advisors had 23 conversations with buyers about Patient Engagement software between February 2025 and July 2026. These are the questions that came up most. - How do I choose the right Patient Engagement software for my business? Advisor-call conversations show that choosing the right patient engagement software means first identifying must-haves like automated reminders, reliable two-way messaging by SMS, email, or phone, and calendar-based scheduling. Many buyers also prioritize integration with electronic medical record (EMR) systems and seek platforms that combine all patient engagement tasks, such as reminders, review management, and re-engagement, into a single workflow. A common pain point is fragmented or multi-module systems that force teams to switch between tools or rely on manual spreadsheets, so checking for an all-in-one platform with dependable communication features is key. Cost structure is another factor, with buyers weighing flat monthly rates against per-user pricing to find the best fit for their team size and workflow. - What is the best Patient Engagement software for a small to mid-size business? There is no single patient engagement tool that fits every small or midsize healthcare team. Based on advisor-call conversations, a common theme in these conversations is that buyers look for software with reliable patient messaging, especially SMS and call reminders, and the ability to manage all communications in one place. Teams often want to avoid fragmented platforms with separate modules, since buyers frequently mention friction from juggling multiple tools. Integration with electronic medical records (EMR), review management, and patient re-engagement features are also common requirements. Many buyers specifically ask about call reminders and support for two-way messaging using SMS, email, and phone, so options that deliver these features tend to be prioritized. Answer based on 16 advisor calls - What should businesses watch out for when choosing Patient Engagement software? When speaking with our advisors, buyers say it is important to watch for fragmented, multi-module systems that may not connect easily or require switching between separate tools. Many buyers in the Hospital and health care industry also point out the need to confirm integration with electronic medical records (EMR), as well as features like review management and patient re-engagement options. Small businesses often mention that some systems still rely on manual or spreadsheet-based steps, which can slow down staff. Checking the reliability of patient messaging, such as SMS, email, and automated reminders, is another common priority. Most buyers ask about cloud or software-as-a-service (SaaS) deployment, making it the dominant choice in this market. Answer based on 20 advisor calls - What are common complaints about Patient Engagement software? Buyers frequently tell our advisors that a common complaint about patient engagement software is having to work with fragmented, multi-module platforms. Many buyers mention missing features they need, such as integration with electronic medical records (EMR), review management, or patient re-engagement tools. Unreliable patient messaging and automated communication are also pain points, with some buyers saying text reminders or emails do not always reach patients as expected. A number of buyers are looking to move away from manual or spreadsheet-based processes that their current tools still require. Answer based on 15 advisor calls - What should I look for when comparing Patient Engagement software options? When comparing patient engagement software options, during advisor calls, buyers most often focus on tools that support automated reminders, two-way patient communication by SMS or email, and appointment scheduling. Many teams flag friction with fragmented platforms that require switching between separate modules for communications, reminders, and scheduling. A common requirement is reliable patient messaging and texting, since buyers frequently mention unreliable automation as a reason for switching. Teams also look for integration with electronic medical records (EMR) and features like review management or patient re-engagement, which are often missing in some tools. Many buyers look to move away from manual or spreadsheet-based processes to gain more efficient and consistent patient engagement. Answer based on 20 advisor calls - Can Patient Engagement software integrate with other platforms used in the business? Yes, buyers our advisors talk to often want patient engagement software that can connect with Dentrix, which is a dental practice management system. Integration with Dentrix is a frequent priority so that appointment reminders, patient communications, and records can sync between both systems without extra manual work. Answer based on 5 advisor calls - How does Patient Engagement software handle its core workflows and key processes? According to our advisors, buyers describe patient engagement software as handling core tasks like appointment scheduling, call reminders, and patient communications through SMS, email, and phone. Buyers frequently mention wanting these systems to automate reminders and support two-way messaging, but a common sticking point is unreliable communication features or lack of integration with electronic medical record (EMR) systems. Many buyers look to move away from manual spreadsheets and fragmented tools, seeking one platform that covers reminders, review management, and patient re-engagement in a single workflow. Answer based on 20 advisor calls - How much does Patient Engagement software cost? Based on advisor calls, most teams pay for patient engagement tools either with a flat monthly price or a per-user monthly price. Flat rates usually fall between $150 and $475 a month, with the median around $250. When priced per user, costs typically range from $42 to $350 per user each month, and the median also sits near $250. Some buyers weigh the trade-off between flat pricing and per-user models as a key consideration in their search. Answer based on 13 advisor calls - What features should Patient Engagement software include? Across advisor calls, buyers consistently look for systems that send appointment reminders, allow two-way messaging by SMS or email, and support calendar-based scheduling. Voice call reminders and options for phone communication also come up as priorities, along with tools that let medical providers reach out to patients in multiple ways. Answer based on 18 advisor calls - What is Patient Engagement software and what does it do? Patient Engagement software helps healthcare providers and patients communicate and work together to support the patient's health. In calls with buyers we've talked to, this software often covers tasks like sending appointment reminders, handling secure messages or SMS, and letting patients schedule appointments online. Many buyers also use it to send voice call reminders and manage two-way communication through email or phone. Answer based on 18 advisor calls On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Frequently Asked Questions 5. Related Software Filter products 294 results ### Compare Products Showing 1 - 25 of 294 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [RXNT](/medical/rxnt-emr-profile/) - Overall rating: 4.3/5 - Reviews: 512 - Starting price: $32.00/month - Best for: Small businesses - Free trial: Not available - Free demo: Available #### Overview RXNT is an ambulatory healthcare technology company that empowers medical practices, multi-location groups, and enterprise multi-specialty organizations to scale with confidence [Read more](/medical/rxnt-emr-profile/) ##### What users love - Simple setup and daily operation - Streamlined electronic prescribing workflow - Intuitive and user-friendly design ##### To take in mind - Limited and unresponsive support experience - Cumbersome patient data handling - Prescription processing and pharmacy issues #### Features ##### Best rated features - Therapy Notes: 5/5 - Reminders: 5/5 - Search/Filter: 5/5 - Real-Time Reporting: 5/5 [See all features](/medical/rxnt-emr-profile/#key-features) #### Pricing ##### Scheduling - Price: $32.00/month - Manage patient appointments and office resources. ##### Electronic Health Records - Price: $126.00/month - Real-time access to custom charts and reports, lab test requests and review, and patient portal. ##### Practice Management - Price: $213.00/month - Streamline billing, reduce denials and rejections, and get reimbursed faster. Includes medical [See full pricing details](/medical/rxnt-emr-profile/#pricing-and-plans) --- ### [athenaOne](/medical/athenacollector-athenaclinicals-profile/) - Overall rating: 3.8/5 - Reviews: 915 - Free trial: Available - Free demo: Available #### Overview athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR [Read more](/medical/athenacollector-athenaclinicals-profile/) ##### What users love - Intuitive and user-friendly design - Convenient access from anywhere - Robust system-wide integrations ##### To take in mind - Slow and inconsistent support response - Impersonal and difficult portal experience - Complex and error-prone billing #### Features ##### Best rated features - Healthcare Compliance: 5/5 - Patient Management: 5/5 - For Healthcare: 5/5 - Case Management: 5/5 ##### Worst rated features - For Orthopedics: 1/5 - Clinical Notes: 1/5 - Quotes/Estimates: 1/5 [See all features](/medical/athenacollector-athenaclinicals-profile/#key-features) #### Pricing ##### Basic - Price: Custom - Pricing available upon request [See full pricing details](/medical/athenacollector-athenaclinicals-profile/#pricing-and-plans) --- ### [Tebra](/medical/kareo-profile/) - Overall rating: 3.9/5 - Reviews: 1,388 - Best for: Popular - Free trial: Available - Free demo: Not available #### Overview "Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. It combines certified EHR technology, clinical documentation, [Read more](/medical/kareo-profile/) ##### What users love - Intuitive and user-friendly interface - Comprehensive onboarding and resources - Flexible provider and client access ##### To take in mind - Unresponsive and inconsistent support - Complex and unintuitive billing process - Unexpected fees and costly transitions #### Features ##### Best rated features - Lab Integration: 5/5 - Recurring Appointments: 5/5 - Online Forms: 5/5 - Mobile Alerts: 5/5 [See all features](/medical/kareo-profile/#key-features) #### Pricing ##### Basic - Price: Custom - Pricing available upon request [See full pricing details](/medical/kareo-profile/#pricing-and-plans) --- ### [Practice Fusion](/medical/practice-fusion-profile/) - Overall rating: 3.7/5 - Reviews: 441 - Starting price: $199.00/month - Free trial: Available - Free demo: Not available #### Overview Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more. [Read more](/medical/practice-fusion-profile/) ##### What users love - Intuitive and accessible interface ##### To take in mind - Unexpected fees and inflexible contracts - Limited and unresponsive support - Patient record management challenges #### Features ##### Best rated features - Therapy Notes: 5/5 - Initial Assessments: 5/5 - Self Service Portal: 5/5 - Data Import/Export: 5/5 [See all features](/medical/practice-fusion-profile/#key-features) #### Pricing ##### Practice Fusion EHR - Price: $199.00/month - 241-320 students- $219 [See full pricing details](/medical/practice-fusion-profile/#pricing-and-plans) --- ### [NextGen Office](/medical/nextgen-profile/) - Overall rating: 4.0/5 - Reviews: 1,285 - Starting price: $300.00 - Free trial: Not available - Free demo: Not available #### Overview NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, increase operational efficiencies, and optimize [Read more](/medical/nextgen-profile/) ##### What users love - Intuitive interface and navigation - Flexible workflow personalization options - Supports practice growth and learning ##### To take in mind - Slow and unresponsive support experience - Cumbersome patient data management - Workflow and specialty limitations #### Features ##### Best rated features - Patient Data Security - Healthcare Claims Management: 5/5 - Claims Data Automation - Healthcare Claims Management: 5/5 - Patient Portal: 4.7/5 - Patient Communications: 4/5 ##### Worst rated features - Surveys & Feedback: 2.5/5 - Workflow Management: 4/5 - Patient Communications: 4/5 [See all features](/medical/nextgen-profile/#key-features) --- ### [ModMed](/medical/electronic-medical-assistant-profile/) - Overall rating: 4.5/5 - Reviews: 568 - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview ModMed is a cloud-based, all-in-one platform designed for specialty medical practices of all sizes, from solo providers to multi-location groups. It serves specialties including [Read more](/medical/electronic-medical-assistant-profile/) ##### What users love - Accessible and organized interface - Quick learning and onboarding process - Streamlined and intuitive navigation ##### To take in mind - Disruptive and frequent updates - Billing accuracy and support issues #### Features ##### Best rated features - Financial Management: 5/5 - File Sharing: 5/5 - One-to-One Messaging: 5/5 - Multi-Provider Practice: 5/5 ##### Worst rated features - Compliance Tracking: 1/5 - Invoice History: 1/5 - Code & Charge Entry: 1/5 - For Ophthalmologists: 1/5 [See all features](/medical/electronic-medical-assistant-profile/#key-features) --- ### [Nextech EHR & PM](/medical/nextech-profile/) - Overall rating: 4.1/5 - Reviews: 239 - Free trial: Not available - Free demo: Not available #### Overview Nextech is redefining what’s possible in specialty healthcare. As an award-winning technology partner for specialty practices and med spas, we deliver intelligent, connected [Read more](/medical/nextech-profile/) ##### What users love - User-friendly and intuitive interface - Flexible templates and workflows - Comprehensive practice management tools ##### To take in mind - Inconsistent and slow support response - Expensive and complex fee structure #### Features ##### Best rated features - For Ophthalmologists: 5/5 - Workflow Management: 5/5 - Calendar Management: 5/5 - Dunning Management: 5/5 ##### Worst rated features - Multi-Physician: 3/5 [See all features](/medical/nextech-profile/#key-features) --- ### [PatientNow](/medical/patientnow-profile/) - Overall rating: 3.9/5 - Reviews: 302 - Free trial: Not available - Free demo: Not available #### Overview PatientNow is an EMR practice management software designed for aesthetic and wellness providers. It supports various specialties, such as med spas, plastic surgery clinics, weight [Read more](/medical/patientnow-profile/) ##### What users love - Intuitive and user-friendly interface - Supportive onboarding and training resources - Streamlined appointment management tools ##### To take in mind - Slow and unresponsive customer assistance - Complex and glitchy patient workflows - Inefficient and costly practice operations #### Features ##### Best rated features - Immunization & Allergy Tracking: 5/5 - Social Media Integration: 5/5 - Telemedicine Integration: 5/5 - Booking Management: 5/5 [See all features](/medical/patientnow-profile/#key-features) --- ### [NextGen Enterprise](/medical/nextgen-enterprise-profile/) - Overall rating: 4.2/5 - Reviews: 38 - Free trial: Not available - Free demo: Not available #### Overview NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve [Read more](/medical/nextgen-enterprise-profile/) #### Features ##### Best rated features - API: 5/5 - Confirmations/Reminders: 5/5 - Patient Portal: 5/5 - Practice Management: 5/5 ##### Worst rated features - Imaging and X-rays: 2/5 - Reporting/Analytics: 2.5/5 [See all features](/medical/nextgen-enterprise-profile/#key-features) --- ### [Nexus EHR](/product/3725-Nexus-Clinical/) - Overall rating: 4.5/5 - Reviews: 32 - Free trial: Available - Free demo: Available #### Overview Reclaiming the Patient-Provider Connection. Nexus EHR was built on a single premise: doctors should be healers, not data entry clerks. In an era of record-high burnout, Nexus [Read more](/product/3725-Nexus-Clinical/) #### Features ##### Best rated features - Surveys & Feedback: 5/5 - Immunization & Allergy Tracking: 5/5 - Payment Processing: 5/5 - Clinic Interoperability: 5/5 ##### Worst rated features - Historical Reporting: 3/5 [See all features](/product/3725-Nexus-Clinical/#key-features) #### Pricing ##### Physician - Price: Custom - Pricing available upon request - Nexus offers annual contract as well as month to month subscription. The Subscription is charged [See full pricing details](/product/3725-Nexus-Clinical/#pricing-and-plans) --- ### [PrognoCIS](/medical/prognocis-bizmatics-profile/) - Overall rating: 4.1/5 - Reviews: 296 - Free trial: Not available - Free demo: Not available #### Overview PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for fast, flexible individual provider workflow. The software package offers a full suite of highly desirable [Read more](/medical/prognocis-bizmatics-profile/) ##### What users love - Intuitive and user-friendly design - Flexible customization for practices - Smooth onboarding and workflow support ##### To take in mind - Inconsistent and difficult support experience - Slow and hard-to-reach technical help #### Features ##### Best rated features - Family History Tracking: 5/5 - Intake Management: 5/5 - Mobile Access: 5/5 - Progress Notes: 5/5 ##### Worst rated features - Surveys & Feedback: 1/5 - Online Forms: 1/5 [See all features](/medical/prognocis-bizmatics-profile/#key-features) --- ### [LeadSquared](/crm/leadsquared-profile/) - Overall rating: 4.3/5 - Reviews: 167 - Best for: Ease of use - Free trial: Not available - Free demo: Not available #### Overview LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. The company specializes in solving [Read more](/crm/leadsquared-profile/) #### Features ##### Best rated features - Engagement Tracking: 5/5 - Multi-Channel Marketing: 5/5 - SMS Marketing: 5/5 - Sales Analytics: 5/5 ##### Worst rated features - Activity Dashboard: 1/5 - Social Media Integration: 1/5 - Reminders: 1/5 [See all features](/crm/leadsquared-profile/#key-features) --- ### [ModMed gGastro](/medical/gmed-profile/) - Overall rating: 4.1/5 - Reviews: 20 - Free trial: Not available - Free demo: Not available #### Overview ModMed® gGastro® Suite is a connected, gastroenterology-specific software suite that provides the clinical, operational, and financial foundation for gastroenterologists looking to [Read more](/medical/gmed-profile/) --- ### [ChiroUp](/medical/chiroup-profile/) - Overall rating: 5/5 - Reviews: 82 - Starting price: $149.00/month - Free trial: Available - Free demo: Not available #### Overview ChiroUp is an all-in-one chiropractic software platform built by chiropractors for chiropractors. Our powerful chiropractic EHR and practice management system helps practices [Read more](/medical/chiroup-profile/) #### Features ##### Best rated features - Customizable Forms: 5/5 - HIPAA Compliant: 5.0/5 - Activity Dashboard: 4.8/5 - Reporting & Statistics: 4.8/5 ##### Worst rated features - Alerts/Notifications: 4/5 [See all features](/medical/chiroup-profile/#key-features) #### Pricing ##### ChiroUp Essentials - Price: $149.00/month - Smarter, evidence-based care with instant education and diagnostics. ##### ChiroUp EHR - Price: $299.00/month - Full practice management combined with patient education—all in one powerful system. [See full pricing details](/medical/chiroup-profile/#pricing-and-plans) --- ### [Doctible](/dental/doctible-profile/) - Overall rating: 4.8/5 - Reviews: 265 - Starting price: $249.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Doctible is a patient communication platform that enables healthcare providers to efficiently grow their practice and communicate with patients via text, website messenger, and [Read more](/dental/doctible-profile/) #### Features ##### Best rated features - Activity Dashboard: 5/5 - Campaign Management: 5/5 - Communication Management: 5/5 - Availability Management: 5/5 ##### Worst rated features - Review Request: 2/5 - Automated Responses: 3.7/5 [See all features](/dental/doctible-profile/#key-features) #### Pricing ##### Gold - Price: $249.00/month ##### Gold Plus - Price: $399.00/month ##### Platinum - Price: Custom - Pricing available upon request [See full pricing details](/dental/doctible-profile/#pricing-and-plans) --- ### [BestoSys](/medical/bestosys-profile/) - Overall rating: 4.8/5 - Reviews: 293 - Starting price: $40.00/month - Best for: Ease of use - Free trial: Available - Free demo: Not available #### Overview BestoSys is a cloud-based electronic records and practice management solution solution for doctors and dentists. It also offers an orthodontics module. The solution enables users [Read more](/medical/bestosys-profile/) #### Features ##### Best rated features - Patient Database: 5/5 - Task Management: 5/5 - Patient Engagement: 5/5 - Social Media Integration: 5/5 ##### Worst rated features - Self Service Portal: 3/5 - Inventory Management: 3.8/5 - Surveys & Feedback: 4/5 - Alerts/Notifications: 4/5 [See all features](/medical/bestosys-profile/#key-features) #### Pricing ##### Basic - Price: $40.00/month [See full pricing details](/medical/bestosys-profile/#pricing-and-plans) --- ### [Emitrr](/call-center/emitrr-profile/) - Overall rating: 4.8/5 - Reviews: 150 - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer [Read more](/call-center/emitrr-profile/) #### Features ##### Best rated features - Dashboard: 5/5 - Real-Time Data: 5/5 - Call Recording: 5/5 - Interaction Tracking: 5/5 [See all features](/call-center/emitrr-profile/#key-features) --- ### [DocVilla](/medical/docvilla-profile/) - Overall rating: 5.0/5 - Reviews: 75 - Starting price: $100.00/month - Free trial: Available - Free demo: Not available #### Overview DocVilla is a HIPAA-compliant Cloud-based software for medical practices. DocVilla offers integrated EHR (Electronic Health Records), EMR (Electronic Medical Records), [Read more](/medical/docvilla-profile/) #### Features ##### Best rated features - Customizable Templates: 5/5 - Claims Management: 5/5 - Scheduling: 5/5 - No-Show Tracking: 5/5 [See all features](/medical/docvilla-profile/#key-features) #### Pricing ##### Bronze - Price: $100.00/month - Basic EHR and Telemedicine ##### Silver - Price: $200.00/month - EHR + PM ##### Gold - Price: $350.00/month [See full pricing details](/medical/docvilla-profile/#pricing-and-plans) --- ### [Mend](/medical/mend-profile/) - Overall rating: 4.6/5 - Reviews: 920 - Best for: Enterprise businesses - Free trial: Not available - Free demo: Not available #### Overview Mend.io is an application security platform built for mid-market and enterprise software development teams, including those in financial services, technology, and other regulated [Read more](/medical/mend-profile/) ##### What users love - User-friendly and accessible platform - Responsive and caring support team - Comprehensive virtual healthcare delivery ##### To take in mind - Challenging patient management workflow - Cumbersome and unintuitive scheduling process - Frequent connectivity and call drops #### Features ##### Best rated features - Multi-Location: 5/5 - Video Consultations: 5/5 - Care Summaries: 5/5 - Task Management: 5/5 ##### Worst rated features - EHR-Agnostic: 1/5 - Group Scheduling: 2.4/5 - Health Record Access: 3.7/5 - Payment Processing: 3.8/5 [See all features](/medical/mend-profile/#key-features) --- ### [Practice Better](/medical/better-profile/) - Overall rating: 4.8/5 - Reviews: 97 - Starting price: $35.00/month - Free trial: Available - Free demo: Not available #### Overview Practice Better is an all-in-one practice management software transforming how health and wellness professionals run their practices and support their clients. It offers a suite of [Read more](/medical/better-profile/) #### Features ##### Best rated features - Online Booking: 5/5 - Client Management: 5/5 - Booking Management: 5/5 - SMS Reminders: 5/5 ##### Worst rated features - Claims Management: 1/5 - Treatment Planning: 2/5 [See all features](/medical/better-profile/#key-features) #### Pricing ##### Starter - Price: $35.00/month ##### Professional - Price: $69.00/month ##### Plus - Price: $99.00/month [See full pricing details](/medical/better-profile/#pricing-and-plans) --- ### [One Mnet Health](/medical/one-medical-passport-profile/) - Overall rating: 4.8/5 - Reviews: 37 - Free trial: Not available - Free demo: Not available #### Overview One Mnet Health provides clinical software that transforms patient data into actionable insights and intelligence, automates clinical workflows, and enhances patient engagement, [Read more](/medical/one-medical-passport-profile/) #### Features ##### Best rated features - Patient Engagement: 5/5 - Messaging: 5/5 - Patient Portal: 5/5 - Patient Intake: 5/5 [See all features](/medical/one-medical-passport-profile/#key-features) --- ### [Zanda (formerly Power Diary)](/medical/power-diary-profile/) - Overall rating: 4.6/5 - Reviews: 217 - Starting price: $19.00/month - Best for: Customer support - Free trial: Available - Free demo: Not available #### Overview Zanda is a practice management system for allied health practices, offering tools that streamline practice management. Features include calendar management, automated appointment [Read more](/medical/power-diary-profile/) #### Features ##### Best rated features - Progress Notes: 5/5 - For Chiropractors: 5/5 - Third-Party Integrations: 5/5 - Customizable Forms: 5/5 ##### Worst rated features - Reporting/Analytics: 1/5 [See all features](/medical/power-diary-profile/#key-features) #### Pricing ##### Health Practice Starter Plan - Price: $19.00/month - Up to 1000 appointments. ##### Health Practice Growth Plan - Price: $49.00/month - Unlimited appointments. ##### Group Practice Growth Plan - Price: Custom - Pricing available upon request - Unlimited appointments. [See full pricing details](/medical/power-diary-profile/#pricing-and-plans) --- ### [DoctorConnect](/medical/doctorconnect-profile/) - Overall rating: 4.7/5 - Reviews: 72 - Starting price: $210.00/month - Free trial: Not available - Free demo: Not available #### Overview DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated [Read more](/medical/doctorconnect-profile/) #### Features ##### Best rated features - Patient Intake: 5/5 - Reporting/Analytics: 5/5 - Reminders: 5/5 - Appointment Management: 5/5 ##### Worst rated features - Self Service Portal: 2/5 - Multi-Location: 3/5 - Website Integration: 3.7/5 [See all features](/medical/doctorconnect-profile/#key-features) --- ### [Luma Health](/medical/luma-health-profile/) - Overall rating: 4.6/5 - Reviews: 83 - Free trial: Not available - Free demo: Not available #### Overview Luma Health is a patient success platform that helps healthcare organizations streamline and automate patient journeys. The platform caters to a wide range of healthcare providers, [Read more](/medical/luma-health-profile/) #### Features ##### Best rated features - Online Scheduling: 5/5 - Patient Communications: 5/5 - Reporting/Analytics: 5/5 - Cancellation Management: 5/5 ##### Worst rated features - Contact Database: 3/5 [See all features](/medical/luma-health-profile/#key-features) --- ### [Legwork](/medical/legwork-profile/) - Overall rating: 4.8/5 - Reviews: 25 - Starting price: $349.00/month - Free trial: Not available - Free demo: Not available #### Overview Dental one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork [Read more](/medical/legwork-profile/) #### Features ##### Best rated features - Confirmations/Reminders: 5/5 - Messaging: 5/5 - Appointment Scheduling: 5/5 - Calendar Management: 5/5 ##### Worst rated features - Patient Records Management: 4/5 [See all features](/medical/legwork-profile/#key-features) --- 1 [2](https://www.softwareadvice.com/medical/patient-engagement-comparison/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/medical/patient-engagement-comparison/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/medical/patient-engagement-comparison/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/medical/patient-engagement-comparison/?__ai_markdown=true&page=5) ... [12](https://www.softwareadvice.com/medical/patient-engagement-comparison/?__ai_markdown=true&page=12) ## Popular Comparisons [ athenaOne vs Tebra ](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/kareo/)[ Carepatron vs Mend ](https://www.softwareadvice.com/medical/care-patron-profile/vs/mend/)[ Adit vs Weave ](https://www.softwareadvice.com/compare/158992-Weave/vs/214384-adit/)[ ModMed vs Pabau ](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/pabau/)[ Birdeye vs Swell ](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/swell/)[ RXNT vs PatientNow ](https://www.softwareadvice.com/medical/patientnow-profile/vs/rxnt-emr/) ## Your Guide to Top Patient Engagement Software, February 2025 Software Advice uses reviews from real software users to highlight the top-rated Patient Engagement products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) - [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) - [Dialog Health](https://www.softwareadvice.com/hr/dialog-health-profile/) - [Doctible](https://www.softwareadvice.com/dental/doctible-profile/) - [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) - [Emitrr](https://www.softwareadvice.com/call-center/emitrr-profile/) - [IntakeQ](https://www.softwareadvice.com/medical/intakeq-profile/) - [Intiveo](https://www.softwareadvice.com/medical/intiveo-profile/) - [Juvonno](https://www.softwareadvice.com/medical/juvonno-profile/) - [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) - [Medesk](https://www.softwareadvice.com/medical/medesk-profile/) - [Mend](https://www.softwareadvice.com/medical/mend-profile/) - [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) - [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) - [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) - [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) - [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) - [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) - [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/) - [Phreesia](https://www.softwareadvice.com/medical/phreesia-profile/) - [Practice Better](https://www.softwareadvice.com/medical/better-profile/) - [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) - [UPshow](https://www.softwareadvice.com/digital-signage/upshow-profile/) - [vcita](https://www.softwareadvice.com/crm/vcita-profile/) - [Weave](https://www.softwareadvice.com/product/158992-Weave/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ## Send me a copy of this list to my inbox ### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you. Patient engagement has become the engine for running a successful medical practice. It can involve anything from the use of patient portals, which allow patients to securely engage with the a through self-service, to communication between providers and patients via other channels such as secure messaging and email marketing. Patient engagement software enables medical practices to engage with patients throughout the time of care and also significantly lessens the repetitive daily tasks of medical staff. The market for patient engagement software is growing fast, but many practices still aren't sure what the software does and how it fits into their medical practice. This buyer's guide will help you better understand this market, determine whether you're ready for patient engagement software and give you the information you need to select the best tool for your practice. Here's what we'll cover: [What Is Patient Engagement Software?](#WhatIsPatientEngagementSoftware) [Common Functionality of Patient Engagement Software](#CommonFunctionalityofPatientEngagementSoftware) [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) [Benefits of Patient Engagement Software](#BenefitsofPatientEngagementSoftware) [Market Trends to Understand](#MarketTrendstoUnderstand) [Key Considerations](#KeyConsiderations) ## What Is Patient Engagement Software? **Patient engagement software allows physicians to communicate with patients, manage the patient-provider relationship and offer various medical and educational resources to patients.** Patient engagement software may appear to resemble a patient portal, since both offer engagement between providers and patients. However, a true patient engagement system offers more than what a simple patient portal offers. In general, patient engagement software combines various aspects of medical software, such as [medical billing](https://www.softwareadvice.com/medical/medical-billing-software-comparison/), [practice management](https://www.softwareadvice.com/medical/practice-management-software-comparison/), [customer relationship management (CRM)](https://www.softwareadvice.com/crm/) and [marketing automation](https://www.softwareadvice.com/crm/sales-force-automation-comparison/). ## Common Functionality of Patient Engagement Software Vendors offer a variety of functional breadth and depth in their patient engagement software platforms. Here are some of the most common capabilities: | Feature | Description | | --- | --- | | Secure messaging | Enables providers and patients to communicate in a safe and encrypted manner. | | Patient scheduling | Allows patients to search for and book appointments online. Can be integrated with the practice's EMR or EHR system. | | Appointment reminders | Enables medical staff to remind patients of scheduled clinic visits through email, text message or recorded messages so they spend more time with patients in the office rather than on the phone. | | Patient registration | Allows patients to fill out new patient forms electronically and provide their health history, medication lists etc. | | Patient document management | Enables patients to view, download and transmit their health reports, lab results and other medication summaries from one provider to another. | | Patient education | Includes educational and medical resources that are delivered to patients online. The software enables physicians to preselect medical content for specific patients, or content is automatically selected based on medical conditions. | | Bill payment | Shortens the revenue cycle by offering more payment options to patients. | --- ## What Type of Buyer Are You? Before you start evaluating patient engagement software options, you'll want to know what buyer category you belong to and any unique considerations for your situation. Providers considering patient engagement software will fall into one of the following categories: **Small practices (one to five physicians).** You are likely looking to deploy patient engagement software in an effort to grow your patient base. Most cloud-based patient engagement platforms would be suitable for you, since they often offer subscriptions on a per user basis. Look for platforms that offer features such as online form filling for new patients, which will be a big time saver for growing practices. **Midsize practices (six to 25 physicians).** You're interested in providing added value to your existing patients as well as adding new patients. You likely have straightforward requirements that are met by most cloud-based systems. Look to features such as online appointment scheduling, appointment reminders and patient education to improve the patient experience. _Appointment reminders on_ [Nextech's](https://www.softwareadvice.com/medical/nextech-profile/) _patient engagement mobile platform_ **Large practices (25+ physicians).** You'll likely fall into this category if you're a multiple specialty clinic and/or have a large number of providers. You should look at scalable, robust solutions that integrate with your existing technology. For example, integrated bill payment features offered by patient engagement systems can make your revenue cycle more efficient. ## Benefits of Patient Engagement Software Practices implementing patient engagement software stand to benefit in a variety of ways. The key benefits include: - **Enhanced patient satisfaction.** By using technology to engage with patients as well as improve the process of patient care, medical practices should notice an increase in patient satisfaction. Features such as secure messaging and online appointment scheduling will enhance the overall patient experience. - **Improved quality of care with fewer readmissions.** Patient engagement software can deliver personalized educational resources electronically to patients, sometimes in the form of videos or other interactive media. This can lead to higher engagement levels on the parts of the patients and their families, reducing the need for readmission or unnecessary trips to the office or clinic. - **Better decision-making.** It is well known that teamwork and collaboration provide better results. Patient engagement software promotes collaboration between physicians and patients, which can lead to more effective decision-making regarding care. ## Market Trends to Understand As you search for patient engagement software, be sure you're informed about these latest related trends: - **Availability of mobile apps.** Everything is going mobile and patient engagement software is no exception. Many vendors offer mobile apps so physicians, medical staff and patients can access the software on their mobile devices. The portability and convenience of mobile devices allows physicians to engage with patients on the move. In addition, patients also get access to secure messages and notifications from any location, thus enhancing the patient experience. - **Shift to cloud-based software.** Most buyers will seek patient engagement software that operates in the cloud and requires minimal IT infrastructure, low upfront costs and maximum accessibility. Several vendors offer cloud-based patient engagement software, and buyers should be ready to evaluate them. The exception is larger medical practices that are already using on-premise EHRs, which might want to consider licensed patient engagement systems depending on their specific requirements. ## Key Considerations Here are some important factors to think about before you implement patient engagement software: **System integration.** You must consider patient engagement software that integrates well with your existing technology, such as an EHR, EMR, practice management system etc. Proper integration should make it easy to share existing patient health data between systems. **Cloud or on-premise deployment.** Before shopping around, decide which deployment option will work better for you. Check with vendors to learn what options they offer. The majority of patient engagement software is delivered in the cloud and hosted on third-party servers. However, a few vendors offer on-premise patient engagement solutions. **Ease of use.** Any new software must be easy to learn and use. A complex system that is not user friendly will deter medical staff and patients from using it, therefore defeating the purpose of implementing a new tool. Take advantage of the free demos and trials offered by software vendors to evaluate ease of use. **Mobile support.** Since there is a growing number of software users who prefer to use mobile devices to access medical and health information, check whether vendors offer a mobile application as well. The mobility aspect also enables your patients to access the software on the move and engage better with physicians. **Meaningful use.** There are various objectives and measures in different stages of the [meaningful use incentive program](https://www.healthit.gov/providers-professionals/ehr-incentive-programs) that are related to patient engagement. For example, offering patient-specific education can help practices seeking eligibility for [EHR Incentive Program Stage 3](https://www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/Downloads/TableofContents_EH_Medicare_Stage3.pdf) benefits. ### Related Patient Engagement Software - [Hospital Management Software](https://www.softwareadvice.com/hospital-management/) - [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) - [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) - [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/) - [Patient Portal Software](https://www.softwareadvice.com/medical/patient-portal-comparison/) - [Remote Patient Monitoring Software](https://www.softwareadvice.com/remote-patient-monitoring/) - [Revenue Cycle Management Software](https://www.softwareadvice.com/medical/revenue-cycle-management-comparison/) - [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) - [Veterinary Software](https://www.softwareadvice.com/veterinary/)