---
title: "Best Primary Care EHR Software - 2026 Reviews & Pricing"
description: "Find the best Primary Care EHR Software for your organization. Compare top Primary Care EHR Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/medical/primary-care-ehr-comparison/"
page_type: "subcategory"
language: "en"
---

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Primary Care EHR Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Primary Care EHR Software of 2026

Updated October 31, 2026

## Primary Care EHR FAQs

Software Advice advisors had 35 conversations with buyers about Primary Care EHR software between January 2025 and July 2026. These are the questions that came up most.

-   How do I choose the right Primary Care EHR software for my business?
    
    Based on advisor-call conversations, buyers frequently tell our advisors that the right primary care EHR (electronic health record) software should match the clinic’s daily workflow needs and specialty requirements. Key features buyers prioritize include digital patient records, scheduling, billing, e-prescribing, telemedicine, and insurance management. Ease of use is a major consideration, as many teams mention friction with complicated or inefficient tools. Pricing transparency and avoiding high or unpredictable costs often factor into final decisions. Many buyers also check whether the system is cloud-based and can reduce manual or spreadsheet-based processes.
    
-   What is the best Primary Care EHR software for a small independent practice?
    
    A good fit for a small independent primary care practice is an electronic health record (EHR) system that covers digital patient records, scheduling, medical billing, e-prescribing, telemedicine, and insurance management, since when speaking with our advisors, buyers consistently ask for these features. Buyers frequently mention wanting an easy-to-use system that does not slow down daily tasks, and a common challenge is finding software that supports the specific needs of primary care without unnecessary extras. Many buyers look to avoid systems with high or increasing costs, making pricing transparency and value a key priority.
    
    Answer based on 26 advisor calls
    
-   What should businesses watch out for when choosing Primary Care EHR software?
    
    Advisor-call conversations show that buyers should watch for a difficult user experience, limited specialty support, and unpredictable pricing when choosing primary care EHR (electronic health record) software. Most buyers in this category come from small businesses in the hospital and health care industry, where manual or spreadsheet-based processes are a common pain point. Cloud-based systems are the top deployment type buyers ask about, so it is important to confirm whether a platform meets cloud requirements and supports features like e-prescribing, telemedicine, and patient scheduling before making a decision.
    
    Answer based on 33 advisor calls
    
-   What are common complaints about Primary Care EHR software?
    
    The most common complaint about primary care EHR (electronic health record) software is a cumbersome and inefficient user experience, which buyers frequently mention on advisor calls. A common theme in these conversations is that teams often feel the tool does not support all the specialties or care settings they need. Many buyers also raise concerns about high or rising costs. Ongoing reliance on manual or spreadsheet-based processes is another point of friction teams describe when evaluating or switching EHR tools.
    
    Answer based on 19 advisor calls
    
-   What is the difference between Primary Care EHR software and a general EMR?
    
    Primary Care EHR software is designed specifically for the workflows and needs of primary care clinics, while general electronic medical records (EMR) systems tend to serve broader medical practices. Buyers we've talked to point out that primary care EHR systems often include features like insurance management and patient records management that focus on both administrative and clinical sides of primary care, while general EMR systems may offer a wider set of charting and documentation tools but lack specialty or care setting support tailored for primary care. A common challenge buyers mention is that general EMR systems can feel less efficient or harder to customize for primary care clinics, which leads some to seek out EHR options built for their specialty.
    
    Answer based on 33 advisor calls
    
-   How does Primary Care EHR software handle clinical documentation, scheduling, and billing?
    
    Primary care EHR (electronic health record) software combines clinical documentation, patient scheduling, and billing in one system, according to buyers our advisors talk to. Buyers ask for tools that let them book and manage appointments, track provider availability, and handle billing and payment tasks for their practices.
    
    Answer based on 27 advisor calls
    
-   How much does Primary Care EHR software cost?
    
    In advisor calls, teams most often see primary care EHR (electronic health record) software priced as a flat monthly fee or per user per month. Flat monthly rates typically fall between $300 and $1,400, with a median near $550. When priced per user, the median is around $200 each month and most quotes come in between $105 and $475 per user. Many buyers are also quoted a one-time setup fee, usually ranging from $2,000 to $5,000, with $5,000 being the most common figure mentioned.
    
    Answer based on 29 advisor calls
    
-   What features should Primary Care EHR software include?
    
    According to our advisors, buyers most often look for digital patient records, patient scheduling, medical billing, and e-prescribing in primary care EHR systems. Telemedicine and bill payment are also priorities for many users who want to meet with patients remotely and handle payments in one place. Features for insurance management and organizing various types of patient records, like billing and visit notes, come up frequently in advisor calls as well.
    
    Answer based on 30 advisor calls
    
-   What is Primary Care EHR software and what does it do?
    
    Primary Care EHR (electronic health record) software is designed to help primary care clinics manage patient information, appointments, billing, and daily workflows in one place. During advisor calls, buyers commonly use this software for creating and storing digital patient records, handling scheduling and appointments, processing payments, and sending prescriptions electronically to pharmacies. Many buyers also rely on it for supporting telemedicine visits and managing insurance claims and coverage. This allows primary care providers to coordinate care for individuals and families across in-person and virtual visits.
    
    Answer based on 30 advisor calls
    

On this page

1.  Popular Comparisons
2.  Buyers Guide
3.  Frequently Asked Questions
4.  Related Software

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**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### [RXNT](/medical/rxnt-emr-profile/)

- Overall rating: 4.3/5
- Reviews: 514
- Starting price: $32.00/month
- Best for: Small businesses
- Free trial: Not available
- Free demo: Available

#### Overview

RXNT is an ambulatory healthcare technology company that empowers medical practices, multi-location groups, and enterprise multi-specialty organizations to scale with confidence

[Read more](/medical/rxnt-emr-profile/)

##### What users love

- Simple setup and daily operation
- Streamlined electronic prescribing workflow
- Intuitive and user-friendly design

##### To take in mind

- Limited and unresponsive support experience
- Cumbersome patient data handling
- Prescription processing and pharmacy issues

#### Features

##### Best rated features

- Online Forms: 5/5
- Therapy Notes: 5/5
- Search/Filter: 5/5
- SMS Reminders: 5/5

[See all features](/medical/rxnt-emr-profile/#key-features)

#### Pricing

##### Scheduling

- Price: $32.00/month
- Manage patient appointments and office resources.

##### Electronic Health Records

- Price: $126.00/month
- Real-time access to custom charts and reports, lab test requests and review, and patient portal.

##### Practice Management

- Price: $213.00/month
- Streamline billing, reduce denials and rejections, and get reimbursed faster. Includes medical

[See full pricing details](/medical/rxnt-emr-profile/#pricing-and-plans)

---

### [AdvancedEHR](/product/1018-AdvancedEHR/)

- Overall rating: 3.6/5
- Reviews: 467
- Free trial: Not available
- Free demo: Not available

#### Overview

The AdvancedMD EHR Software offers a comprehensive Electronic Medical Record (EMR) service designed to streamline and optimize various aspects of medical practice management. It

[Read more](/product/1018-AdvancedEHR/)

##### What users love

- Simple learning and daily use
- Intuitive and user-friendly design

##### To take in mind

- Complex and inefficient billing processes
- Slow and unhelpful customer service
- Insufficient and confusing training

#### Features

##### Best rated features

- Workflow Management: 5/5
- Initial Assessments: 5/5
- Vitals Tracking: 5/5
- Patient Intake: 5/5

[See all features](/product/1018-AdvancedEHR/#key-features)

---

### [athenaOne](/medical/athenacollector-athenaclinicals-profile/)

- Overall rating: 3.8/5
- Reviews: 916
- Free trial: Available
- Free demo: Available

#### Overview

athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR

[Read more](/medical/athenacollector-athenaclinicals-profile/)

##### What users love

- Intuitive and user-friendly design
- Convenient access from anywhere
- Robust system-wide integrations

##### To take in mind

- Slow and inconsistent support response
- Impersonal and difficult portal experience
- Complex and error-prone billing

#### Features

##### Best rated features

- Case Management: 5/5
- Patient Management: 5/5
- For Healthcare: 5/5
- Out-Patient Management: 5/5

##### Worst rated features

- For Orthopedics: 1/5
- Clinical Notes: 1/5
- Quotes/Estimates: 1/5

[See all features](/medical/athenacollector-athenaclinicals-profile/#key-features)

#### Pricing

##### Basic

- Price: Custom
- Pricing available upon request

[See full pricing details](/medical/athenacollector-athenaclinicals-profile/#pricing-and-plans)

---

### [AdvancedMD Billing Services](/medical/amd-billing-profile/)

- Overall rating: 4.1/5
- Reviews: 85
- Starting price: $100.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health

[Read more](/medical/amd-billing-profile/)

#### Features

##### Best rated features

- Dunning Management: 5/5
- Invoice History: 5/5
- Document Storage: 5/5
- Code & Charge Entry: 5/5

##### Worst rated features

- EHR/EMR Integration: 1/5
- Medical Billing: 2.5/5
- Insurance Eligibility Verification: 3.8/5
- Online Invoicing: 4/5

[See all features](/medical/amd-billing-profile/#key-features)

---

### [TotalMD](/medical/totalmd-profile/)

- Overall rating: 4.4/5
- Reviews: 66
- Starting price: $129.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Running a successful medical practice requires more than great patient care, it requires efficient operations, accurate billing, and complete financial visibility.

TotalMD is a

[Read more](/medical/totalmd-profile/)

#### Features

##### Best rated features

- Customizable Templates: 5/5
- Third-Party Integrations: 5/5
- Appointment Management: 5/5
- Reporting & Statistics: 5/5

##### Worst rated features

- Remittance Advice: 3/5
- Practice Management: 3.3/5

[See all features](/medical/totalmd-profile/#key-features)

#### Pricing

##### Basic

- Price: $129.00/month

[See full pricing details](/medical/totalmd-profile/#pricing-and-plans)

---

### [CharmHealth](/medical/charmehr-profile/)

- Overall rating: 4.2/5
- Reviews: 153
- Starting price: $25.00/month
- Best for: Value for money
- Free trial: Not available
- Free demo: Not available

#### Overview

CharmHealth is a comprehensive suite of healthcare solutions designed to streamline practice management, revenue cycle management, patient engagement, and telehealth services. The

[Read more](/medical/charmehr-profile/)

#### Features

##### Best rated features

- Meaningful Use Certified: 5/5
- Multi-Provider Practice: 5/5
- Invoice History: 5/5
- Admissions Management: 5/5

[See all features](/medical/charmehr-profile/#key-features)

---

### [Elation](/medical/elation-emr-profile/)

- Overall rating: 3.8/5
- Reviews: 83
- Free trial: Not available
- Free demo: Not available

#### Overview

Elation Health is the most trusted technology platform for high-value primary care. Since 2010, the company has delivered clinical-first solutions — built on a collaborative EHR

[Read more](/medical/elation-emr-profile/)

#### Features

##### Best rated features

- Imaging and X-rays: 5/5
- Virtual Waiting Room: 5/5
- File Sharing: 5/5
- Electronic Signature: 5/5

##### Worst rated features

- Claims Management: 1/5

[See all features](/medical/elation-emr-profile/#key-features)

---

### [Practice Fusion](/medical/practice-fusion-profile/)

- Overall rating: 3.7/5
- Reviews: 441
- Starting price: $199.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more.

[Read more](/medical/practice-fusion-profile/)

##### What users love

- Intuitive and accessible interface

##### To take in mind

- Unexpected fees and inflexible contracts
- Limited and unresponsive support
- Patient record management challenges

#### Features

##### Best rated features

- Therapy Notes: 5/5
- Initial Assessments: 5/5
- Self Service Portal: 5/5
- Data Import/Export: 5/5

[See all features](/medical/practice-fusion-profile/#key-features)

#### Pricing

##### Practice Fusion EHR

- Price: $199.00/month
- 241-320 students- $219

[See full pricing details](/medical/practice-fusion-profile/#pricing-and-plans)

---

### [Compulink](/medical/compulinkhealthcare-profile/)

- Overall rating: 4.1/5
- Reviews: 282
- Best for: Customer support
- Free trial: Not available
- Free demo: Not available

#### Overview

Compulink Healthcare Solutions is a practice management platform offering electronic health records, billing, patient engagement and operational tools for medical practices. It

[Read more](/medical/compulinkhealthcare-profile/)

##### What users love

- Responsive and knowledgeable assistance
- Tailored workflows and flexibility
- Comprehensive and versatile functionality

##### To take in mind

- Disruptive and problematic updates

#### Features

##### Best rated features

- Physician Scheduling: 5/5
- Patient Records Management: 5/5
- Medication Management: 5/5
- EMR/EHR: 5/5

##### Worst rated features

- ONC-ATCB Certified: 3/5
- Handwriting Recognition: 3/5
- Compliance Tracking: 3/5

[See all features](/medical/compulinkhealthcare-profile/#key-features)

---

### [NextGen Office](/medical/nextgen-profile/)

- Overall rating: 4.0/5
- Reviews: 1,286
- Starting price: $300.00
- Free trial: Not available
- Free demo: Not available

#### Overview

NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, increase operational efficiencies, and optimize

[Read more](/medical/nextgen-profile/)

##### What users love

- Intuitive interface and navigation
- Flexible workflow personalization options
- Supports practice growth and learning

##### To take in mind

- Slow and unresponsive support experience
- Cumbersome patient data management
- Workflow and specialty limitations

#### Features

##### Best rated features

- Patient Data Security - Healthcare Claims Management: 5/5
- Claims Data Automation - Healthcare Claims Management: 5/5
- Patient Portal: 4.5/5
- Patient Communications: 4/5

##### Worst rated features

- Surveys & Feedback: 2.5/5
- Workflow Management: 4/5
- Patient Communications: 4/5

[See all features](/medical/nextgen-profile/#key-features)

---

### [NextGen Enterprise](/medical/nextgen-enterprise-profile/)

- Overall rating: 4.2/5
- Reviews: 38
- Free trial: Not available
- Free demo: Not available

#### Overview

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve

[Read more](/medical/nextgen-enterprise-profile/)

#### Features

##### Best rated features

- API: 5/5
- Confirmations/Reminders: 5/5
- Patient Portal: 5/5
- Practice Management: 5/5

##### Worst rated features

- Imaging and X-rays: 2/5
- Reporting/Analytics: 2.5/5

[See all features](/medical/nextgen-enterprise-profile/#key-features)

---

### [ReLiMed](/medical/relimed-profile/)

- Overall rating: 4.8/5
- Reviews: 28
- Free trial: Not available
- Free demo: Not available

#### Overview

ReLi Med Solutions' suite gives small to midsize ambulatory care practices a completely integrated EHR and Practice Management solution. The solution can be installed on-premises

[Read more](/medical/relimed-profile/)

---

### [AllegianceMD](/medical/allegiancemd-profile/)

- Overall rating: 4.2/5
- Reviews: 26
- Starting price: $349.00
- Free trial: Not available
- Free demo: Available

#### Overview

AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as well as ambulatory surgery centers. The solution

[Read more](/medical/allegiancemd-profile/)

#### Features

##### Best rated features

- Appointment Scheduling: 5/5
- Medical Billing: 5/5
- Meaningful Use Certified: 5/5
- Multi-Location: 5/5

##### Worst rated features

- Practice Management: 3.5/5
- Claims Management: 3.8/5
- Insurance Eligibility Verification: 3.8/5
- Patient Portal: 4/5

[See all features](/medical/allegiancemd-profile/#key-features)

#### Pricing

##### Basic

- Price: $349.00

[See full pricing details](/medical/allegiancemd-profile/#pricing-and-plans)

---

### [Advanced Data Systems](/medical/advanced-data-systems-medicspremier-profile/)

- Overall rating: 4.6/5
- Reviews: 117
- Starting price: $350.00one time
- Best for: HIPAA Compliant
- Free trial: Not available
- Free demo: Not available

#### Overview

Advanced Data Systems provides healthcare software designed to streamline clinical and administrative workflows for various medical organizations. The software suite supports

[Read more](/medical/advanced-data-systems-medicspremier-profile/)

#### Features

##### Best rated features

- Physician Management: 5/5
- Calendar Management: 5/5
- Charting: 5/5
- Reminders: 5/5

[See all features](/medical/advanced-data-systems-medicspremier-profile/#key-features)

---

### [Intelligent Medical Software](/medical/intelligent-medical-software-profile/)

- Overall rating: 4.3/5
- Reviews: 54
- Starting price: $199.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

IMS (Intelligent Medical Software) by Meditab Software is an Electronic Health Records (EHR) and Practice Management solution that includes applications for e-prescribing, practice

[Read more](/medical/intelligent-medical-software-profile/)

#### Features

##### Best rated features

- HIPAA Compliant: 5/5
- Document Management: 5/5
- Billing & Invoicing: 5/5
- Meaningful Use Certified: 5/5

[See all features](/medical/intelligent-medical-software-profile/#key-features)

---

### [PrognoCIS](/medical/prognocis-bizmatics-profile/)

- Overall rating: 4.1/5
- Reviews: 296
- Free trial: Not available
- Free demo: Not available

#### Overview

PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for fast, flexible individual provider workflow. The software package offers a full suite of highly desirable

[Read more](/medical/prognocis-bizmatics-profile/)

##### What users love

- Intuitive and user-friendly design
- Flexible customization for practices
- Smooth onboarding and workflow support

##### To take in mind

- Inconsistent and difficult support experience
- Slow and hard-to-reach technical help

#### Features

##### Best rated features

- Family History Tracking: 5/5
- Intake Management: 5/5
- Mobile Access: 5/5
- Progress Notes: 5/5

##### Worst rated features

- Surveys & Feedback: 1/5
- Online Forms: 1/5

[See all features](/medical/prognocis-bizmatics-profile/#key-features)

---

### [iCare](/medical/icare-profile/)

- Overall rating: 4.9/5
- Reviews: 26
- Starting price: $25.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

iCare is the modern cloud-based EHR for health systems, clinics, and physician practices.  iCare provides a unified Electronic Health Record for today's best healthcare providers.

[Read more](/medical/icare-profile/)

#### Features

##### Best rated features

- Insurance Eligibility Verification: 5/5
- For Mental/Behavioral Health: 5/5
- Task Management: 5/5
- Billing & Invoicing: 5/5

##### Worst rated features

- Claims Scrubbing: 3.7/5
- Coding Assistance: 4/5

[See all features](/medical/icare-profile/#key-features)

---

### [Qualifacts InSync EHR](/product/421013-InSync-EMR/)

- Overall rating: 4.5/5
- Reviews: 393
- Starting price: $75.00/month
- Best for: Features
- Free trial: Not available
- Free demo: Not available

#### Overview

Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform.

[Read more](/product/421013-InSync-EMR/)

##### What users love

- Accessible learning and usability
- Intuitive and organized navigation
- Tailored workflows and flexibility

##### To take in mind

- Inconsistent support and onboarding
- Slow loading and lag issues

#### Features

##### Best rated features

- Drag & Drop: 5/5
- Invoice History: 5/5
- Inventory Management: 5/5
- Medication Alerts/Warnings: 5/5

[See all features](/product/421013-InSync-EMR/#key-features)

---

### [HARMONY Medical](/medical/harmony-enotes-profile/)

- Overall rating: 4.4/5
- Reviews: 34
- Starting price: $1,500.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities

[Read more](/medical/harmony-enotes-profile/)

#### Features

##### Best rated features

- Lab Integration: 5/5
- For Mental/Behavioral Health: 5/5
- Third-Party Integrations: 5/5
- Healthcare Compliance: 5/5

[See all features](/medical/harmony-enotes-profile/#key-features)

---

### [Nexus EHR](/product/3725-Nexus-Clinical/)

- Overall rating: 4.5/5
- Reviews: 32
- Free trial: Available
- Free demo: Available

#### Overview

Reclaiming the Patient-Provider Connection.
Nexus EHR was built on a single premise: doctors should be healers, not data entry clerks. In an era of record-high burnout, Nexus

[Read more](/product/3725-Nexus-Clinical/)

#### Features

##### Best rated features

- Surveys & Feedback: 5/5
- Immunization & Allergy Tracking: 5/5
- Payment Processing: 5/5
- Clinic Interoperability: 5/5

##### Worst rated features

- Historical Reporting: 3/5

[See all features](/product/3725-Nexus-Clinical/#key-features)

#### Pricing

##### Physician

- Price: Custom
- Pricing available upon request
- Nexus offers annual contract as well as  month to month subscription.
The Subscription is charged

[See full pricing details](/product/3725-Nexus-Clinical/#pricing-and-plans)

---

### [TriMed EHR](/medical/emedsys-profile/)

- Overall rating: 5.0/5
- Reviews: 58
- Starting price: $389.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

TriMed is an integrated, cloud-based EHR and practice management platform designed for independent medical practices that want to reduce administrative work, improve efficiency,

[Read more](/medical/emedsys-profile/)

#### Features

##### Best rated features

- Two-Way Audio & Video: 5/5
- For Medical Purposes: 5/5
- Client Portal: 5/5
- API: 5/5

[See all features](/medical/emedsys-profile/#key-features)

---

### [Praxis EMR](/medical/praxis-profile/)

- Overall rating: 5.0/5
- Reviews: 215
- Starting price: $279.00one time
- Best for: Small businesses
- Free trial: Available
- Free demo: Not available

#### Overview

Praxis is an artificial intelligence (AI) based EMR/EHR that has no cumbersome templates. Templates slow charting down, impede medical quality, and hurt usability. Instead, Praxis

[Read more](/medical/praxis-profile/)

#### Features

##### Best rated features

- Client Portal: 5/5
- Self Service Portal: 5/5
- Claims Management: 5/5
- Handwriting Recognition: 5/5

##### Worst rated features

- For Podiatrists: 4/5
- Calendar Management: 4/5

[See all features](/medical/praxis-profile/#key-features)

#### Pricing

##### Discount Plan

- Price: $279.00one time
- $259 first provider with additional providers discounted.

[See full pricing details](/medical/praxis-profile/#pricing-and-plans)

---

### [OptiMantra](/medical/optimantra-profile/)

- Overall rating: 4.8/5
- Reviews: 87
- Starting price: $99.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

OptiMantra is an EMR and practice management platform focused on helping integrative and wellness practices.

It serves individual and multi-modality group practices of

[Read more](/medical/optimantra-profile/)

#### Features

##### Best rated features

- Templates: 5/5
- Patient Communications: 5/5
- Third-Party Integrations: 5/5
- Third-Party Integration: 5/5

[See all features](/medical/optimantra-profile/#key-features)

#### Pricing

##### Basic

- Price: $99.00/month
- The plan charges $99 monthly for first practitioner and then $49 monthly per additional

[See full pricing details](/medical/optimantra-profile/#pricing-and-plans)

---

### [Practice Mate](/medical/practice-mate-profile/)

- Overall rating: 4.5/5
- Reviews: 171
- Best for: Ease of use
- Free trial: Not available
- Free demo: Not available

#### Overview

Practice Mate is a cloud-based medical practice management solution offered by Office Ally, designed to meet the needs of healthcare providers across all specialties. The software

[Read more](/medical/practice-mate-profile/)

#### Features

##### Best rated features

- Scheduling: 5/5
- Physician Scheduling: 5/5
- Live Chat: 5/5
- Medication Management: 5/5

[See all features](/medical/practice-mate-profile/#key-features)

---

### [Sevocity](/medical/sevocity-profile/)

- Overall rating: 4.5/5
- Reviews: 173
- Best for: Small businesses
- Free trial: Not available
- Free demo: Not available

#### Overview

Sevocity is built to reduce friction at every point. 

We understand that independent practices run on lean teams and tight schedules. The physician staying an hour after the last

[Read more](/medical/sevocity-profile/)

#### Features

##### Best rated features

- Patient Intake: 5/5
- Claims Scrubbing: 5/5
- For Family Medicine: 5/5
- EMR/EHR: 5/5

##### Worst rated features

- Voice Recognition: 3/5
- Practice Management: 3/5
- Multi-Provider Practice: 3/5

[See all features](/medical/sevocity-profile/#key-features)

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## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Doctors' offices may have a different end goal than most businesses, but one thing they share in common is the need for software to help make their day-to-day management easier and smoother. A wide variety of [medical software](https://www.softwareadvice.com/category/4527-medical/) exists for just this purpose, from [electronic medical records (EMR)](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) to [medical accounting tools](https://www.softwareadvice.com/accounting/healthcare-social-services-software-comparison/).

However, primary care physicians face unique challenges that require the implementation of software that differs from the types used by specialists or hospitals. Whether they are clinics or [family practices](https://www.softwareadvice.com/medical/family-practice-software-comparison/#buyers-guide), these primary care physicians need versatile, adaptable software that can both maintain records and help run the office, assisting with both the medical and business sides of their practice.

**This buyer's guide will describe the two sides of primary care EHRs, explore the most popular features and help you figure out what key questions to ask of software vendors—and of yourself—before making a purchase.**

Here are the key issues that we'll cover:

[What Is Primary Care EHR Software?](#WhatIsPrimaryCareEHRSoftware)

[Common Features of Primary Care EHRs](#CommonFeaturesofPrimaryCareEHRs)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Key Considerations](#KeyConsiderations)

## What Is Primary Care EHR Software?

Primary care software is a subset of medical software, which contains features that are useful both for doctors' medical work and for the daily management of their office as a business.

Though both parts should work together in integrated harmony, here's a look at these two sides of primary care software:

### Electronic Health Records

[Electronic health records](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/), or EHR, is the primary type of software used by doctors to help them take care of their patients. EHRs serve as digital databases that store patient charts, while also allowing practices to track patient demographics, histories, SOAP notes, test results, medications, prescriptions and more.

The goal of an EHR is to increase doctors' efficiency so they can spend more time with patients, provide post-visit care via prescription management and check-ins on a patient portal, better support claims sent to insurance companies and generally improve the quality of patient care.

You may also see them referred to as electronic medical records (EMRs), computerized medical records or digital medical records.

### Practice Management

Practice management software, on the other hand, is more focused on helping doctors and their administrative staff run the business side of a practice. It helps those practices record patient information and demographics, manage patient charts, perform billing procedures, generate reports and schedule appointments through patient scheduling applications.

The goal of practice management software is to improve physicians' workflow efficiency, allowing them to spend more time tending to patients, and often to boost the amount of reimbursements obtained from insurance providers.

You may also see them referred to as physician's office management software and medical information systems (POMIS).

## Common Features of Primary Care EHRs

| Feature | Description |
| --- | --- |
| Patient history | Houses patient charts as part of the EMR database. It's crucial that primary care physicians are able to maintain a detailed, accurate history of their interactions with patients in order to provide the best, most personalized level of medical care. |
| Patient correspondence | Provides a primary care practice with quick access to common forms of correspondence, including work/school excuse letters and automated health maintenance/checkup reminders that can be sent out based on the patient's record. |
| General practice SOAP notes templates | Because primary care physicians see such a wide variety of medical conditions and problems, they need an EMR that has hundreds of specialized note templates to accommodate those various conditions. |
| Laboratory, medical device and pharmacy integration | Many EMRs provide automatic importing of lab results and/or medical device data, eliminating time-consuming and error-prone transcription. Similarly, direct integration with pharmacies allows for e-prescriptions and direct communication between doctors and pharmacists in order to avoid potentially dangerous drug interactions. |
| Referral integration | EMR software for primary care practices will include tools to make referrals to specialists as quick and easy as possible. Common features include an online referral network, automated printing of referral letters and even the ability to send the entire electronic patient record to the doctor of referral. |
| General practice billing and treatment protocols | Because primary care physicians deal with such a broad swath of potential conditions, primary care EMRs often provide assistance on ICD-10 and CPT coding and billing for common and unusual patient visits. The integration between administrative and clinical workflows can make the claims process faster and more accurate. |
| Automatic billing | One of the core functionalities of practice management software is automated medical billing, along with real-time verification of insurance coverage and eligibility. |
| Claim tracking | Streamline the tracking of various claims across the overall revenue cycle. |
| Customized patient scheduling | Scheduling/calendar features which enable appointments to be color coded to indicate information such as provider, duration, time and type of complaint. |
| Automatic reminders | Send automated electronic reminders to patients via email or text message. In addition to providing a service for patients, this helps reduce the number of no-shows and can maintain an optimum volume of appointments. |

---

_An example of a patient chart in_ Kareo

## What Type of Buyer Are You?

Medical practices can vary widely in size, shape and form, which leads them to require different functions and features in their primary care software. Your practice is likely to fall into one of the following categories:

-   **Single doctor.** A practice with a single doctor, and consequently a small staff, will have fewer patients to keep track of, but they may have a greater need for automation due to a lack of resources. As such, these practices may want primary care software that is heavy on practice management features, such as automatic billing, patient scheduling and laboratory/pharmacy/referral integration, in addition to a base level of EMR features such as patient history and correspondence.
    
-   **Small practice (two to five doctors).** Practices with a handful of doctors and a moderate-sized staff will want all the features of a practice with just one doctor, plus a more robust array of features for both EMR (such as SOAP note templates) and practice management (such as claim tracking and automatic reminders).
    
-   **Large practice (more than five doctors).** Practices with a large number of doctors and a large staff will need the most robust primary care software available, featuring all of the useful features provided by both EMR and practice management functionality.
    

## Key Considerations

Other factors to take into consideration when picking the best primary care software for your practice may include:

-   **Integration with other systems.** One of the key components of primary care software is integration, specifically between the EMR and the practice management sides of the software. However, it's possible that you may choose two different software systems or vendors for each aspect of your practice. In that case, you'll want to be extremely sure that those two systems can integrate with one another, so that you don't accidentally build a wall between the medical and business sides of your practice. You will also want to ensure that you can integrate with any other relevant software systems, such as those used for medical tests and results.
    
-   **Cloud-based software vs. on-premise software.** Increasingly, software of all kinds is cloud-based and available online. Previously, the most popular method of housing software was on-premise, meaning that a business or practice would actually own the hardware necessary to run the software. This required a large amount of storage space and access to IT resources for setup and troubleshooting. Today, you're most likely to get a cloud-based primary care software solution, which is housed off-premise and requires much lower upfront costs. It also reduces your need for IT help once you have the software running.
    
-   **Patient portals.** The easiest, most popular way for doctors to keep in touch with their patients, and for those patients to manage their prescriptions and referrals, is through dedicated patient portals that can be accessed online. These portals should integrate with your EMR so that a patient can see their records and test results, send and receive messages, manage prescriptions and make appointments. A well-maintained patient portal can save physicians and their staff hundreds of hours of administrative work, and make patients feel that they have quicker and more complete access to their doctor.
    
-   **Mobile support.** Our world is increasingly mobile, with apps for everything from social media to banking. Medical needs are no different, and patients want to be able to send and receive messages from their doctor, manage their prescriptions and access their records and results while on the go. Similarly, physicians live busy lives, and may need to respond to urgent business when working on their phones or tablets. You will want to check the mobile support of the software that you select, so you can ensure that both doctors and patients have the high level of access that they desire.
    

### Related Primary Care EHR Software

-   [Dermatology Software](https://www.softwareadvice.com/dermatology/)
-   [Family Practice Electronic Medical Records Software](https://www.softwareadvice.com/medical/family-practice-software-comparison/)
-   [Optometry Software](https://www.softwareadvice.com/medical/optometry-software-comparison/)
-   [Pediatric Software](https://www.softwareadvice.com/medical/pediatric-electronic-medical-records-comparison/)
-   [Plastic Surgery Software](https://www.softwareadvice.com/medical/plastic-surgery-comparison/)
-   [Podiatry Software](https://www.softwareadvice.com/category/4755-podiatry/)
-   [Radiology Software](https://www.softwareadvice.com/medical/radiology-information-systems-comparison/)
-   [Urgent Care EMR Software](https://www.softwareadvice.com/medical/urgent-care-software-comparison/)