--- title: "Advanced Data Systems Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Advanced Data Systems. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Advanced Data Systems is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Revenue Cycle Management Software](https://www.softwareadvice.com/medical/revenue-cycle-management-comparison/) / [Advanced Data Systems](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/) / Advanced Data Systems Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/alternatives/) # Advanced Data Systems User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 118 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 85 reviews (72%) - 4 stars: 25 reviews (21%) - 3 stars: 3 reviews (3%) - 2 stars: 3 reviews (3%) - 1 star: 2 reviews (2%) ### Most mentioned pros - The platform offered strong tools for managing healthcare operations, especially in areas like billing, scheduling, and patient records. - The platform helped simplify billing, scheduling, and patient record management while improving overall workflow efficiency for staff and providers. - They are ahead of the curve on MIPS reporting, payer rule changes, compliance updates. ### Most mentioned cons - One drawback of Advanced Data Systems was that the interface could feel outdated and less intuitive compared to newer platforms. - We have had little-to-no issues with our scheduling and EHR systems, Medics Premier and Medics Cloud. - This proves difficult sometimes, depending on how long the issue takes to be resolved. ## Advanced Data Systems customer reviews Showing reviews 1-25 of 118 (page 1). ### Support Second to None! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They call every month or so to see if we need anything! Sometimes we make a mistake...If we need an accident fixed, the customer support team is fixing it within minutes. They've been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The service and support are the best. Its an intuitive system, that is great for appointment scheduling, billing, and patient notes. We've been able to make custom forms and changes as often as we need to...and the support really is second to none. If we need an accident fixed, they will be on it within minutes. #### Cons They were too responsive! ha I truly don't know.... we had to make some of our own templates? Idk that that's a con - just the only thing I can think of to complain about and it's not really a complaint - I like how easy it is to add templates that suit our needs. We don't have to explain to someone else what we need, we can just do it ourselves! If you didn't want to make templates yourself, I'd bet ADS would do it for you though! --- ### ADS is the best Practice Management System. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ADS is extremely knowledgeable in the field of medicine. It is easy to use, very efficient, doesn't take long to train new employees; very intuitive. Scheduling, rescheduling, canceling appointments is very easy. There are so many reports available and the customer service is excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very intuitive. We had previously used the system in another practice and were forced to change to another practice management system. This change made us realize how efficient and easy-to-use the ADS system is. Once we left the previous practice we immediately signed up for ADS practice management system. #### Cons We have no complaints about the system. If there is something we do not like, we merely call ADS and always have a positive experience and an immediate fix to our issue. --- ### Useful Features And Room For Improvement - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: Self-Employed - Product usage: a free trial · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience was positive, with helpful features and there some room for easier navigation and use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system offers useful tools, organized records and features that can simplify daily office tasks. #### Cons The software can take time to learn, and some workflows may feel complicated for new users at first. --- ### Twenty Years of Trust and Exceptional Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. "My overall experience with Advanced Data Systems has been excellent. I have been a customer for many years, and I have no complaints. Their team is knowledgeable, responsive, and always willing to help when issues arise. The support and service they provide have consistently met our needs, making them a reliable partner for our practice." #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I have been part of the ADS family for more than 20 years, and it has truly been a pleasure and a blessing for our small office. Throughout the years, ADS has consistently provided prompt responses to any questions or issues that have come up along the way. One of the things I appreciate most is being able to work side by side with such a dedicated and professional team. Their IT department is outstanding. You get to know them by name, and in my experience, I have always worked with the same group of people who take the time to understand you, your needs, and your personality. They genuinely do their best to resolve any issue as quickly as possible. Technology is not perfect, and I would be lying if I said we have never experienced technical issues. However, what I can say with complete confidence is that, from top to bottom, the ADS family has always been there for us whenever we needed support. Thank you, ADS, for more than two decades of exceptional service, dedication, and partnership. We truly appreciate everything you do. Sincerely, Dr. Prine and Staff #### Cons Historically, our office used separate systems for scheduling and medical records, which was not ideal. I am confident that Advanced Data Systems now offers integrated solutions; however, as a small medical practice, upgrading has not been cost-effective for us. Despite this, I have been a customer for over 20 years and have seen significant improvements in their products and services throughout that time." #### Vendor response Thank you, Hynde, and thank you to Dr. Prine and the whole office. Twenty years together means a great deal to us, and we are glad you know our support team by name. That is exactly how we want every practice to feel. We appreciate your honest note about technology too: when issues come up, we want to be the team you can count on. When you are ready to look at running scheduling and records in one system, we would be happy to walk you through options that fit a small office. The ADS Team Replied October 2026 --- ### Efficient, User-Friendly system, and backed by great support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Advanced Data Systems for over 27 years for both billing and scheduling across multiple specialties. One of the features I value most, is the wide variety of reports available to analyze a practice’s revenue performance. Sending electronic claims and receiving electronic remittances is simple, efficient, and helps streamline daily operations. Whenever questions or issues arise, their support staff responds promptly and resolves concerns in a timely manner. Reliable customer support is extremely important when choosing a practice management system, and Advanced Data Systems has consistently delivered great service over the years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dependable Software for Multi-Specialty Practices. It has been a trusted billing system for many years. #### Cons High Initial Cost, but dependable and efficient in long run. The annual support fee is a bit pricey. #### Vendor response Thank you, Desiree. Twenty-seven years across multiple specialties is a partnership we never take for granted. We are glad the reporting and electronic claims and remittance tools keep your revenue picture clear and your days running smoothly. We hear you on the annual support fee, and we are always happy to review your plan with you to make sure you are getting full value from it, including the newer AI tools in the Medics suite. Thank you for trusting us with your billing and scheduling. The ADS Team Replied October 2026 --- ### A happy customer of ADS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our medical office has used ADS for many years. We have had little-to-no issues with our scheduling and EHR systems, Medics Premier and Medics Cloud. All of the staff working for ADS are professional, polite and adept at handling any problems in a timely manner. Our practice is very happy with the services provided by ADS over the years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service provided is exceptional. ADS support representatives are quick and efficient when it comes to fixing any technical issues. ADS offers many reports that track the data of your company to optimize revenue. If your company prefers a more personalized report, ADS is able to create a new or edited template with your specific parameters. #### Cons Certain technical issues require support to remotely access your device. This proves difficult sometimes, depending on how long the issue takes to be resolved. --- ### Satisfied with the product for many years. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have been with ADS for many years and the product is comprehensive and very easy to navigate the website #### Cons I would like to see quicker call backs to answer questions or service any issues. Although that issue has been getting better over the past few years. --- ### Happy customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Advanced Data Systems was positive. The platform offered strong tools for managing healthcare operations, especially in areas like billing, scheduling, and patient records. It helped improve organization and workflow efficiency, though the learning curve and dated interface occasionally made navigation more challenging. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Advanced Data Systems was its comprehensive healthcare management tools and ease of streamlining daily operations. The platform helped simplify billing, scheduling, and patient record management while improving overall workflow efficiency for staff and providers. #### Cons One drawback of Advanced Data Systems was that the interface could feel outdated and less intuitive compared to newer platforms. Some features also required additional training, and occasional system slowdowns could impact workflow efficiency. --- ### The only billing software vendor that understands how medical billing works - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been ADS customer for over 25 years and strongly recommend all their software products. ADS software is very user- friendly, reliable and cost-effective. They provide great timely customer support and always stay up to date with all coding updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most valuable feature about ADS is the fact that they not only know the software programming but also have knowledge about medical billing, which makes it very easy to explain any concerns or problems to customer support. Customer Support Team is very easy to communicate and always try to address any issues in timely fashion #### Cons Unfortunately, ADS stopped providing complete support for all clearing house enrollments. ADS provides excellent support for initial new customer enrollment, but if you need any enrollments later, you have to deal with clearing house directly. --- ### ADS my partners. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have a dedicated client liaison plus a support team I can actually reach. When something comes up, a billing question, a workflow issue, something I'm not sure about, I call my support team and they have dedicated staff who knows my practice and gets back to me. That is a difference maker for me as many members I speak to often express how challenging it is with their system. They also are up to date with new mandates. They are ahead of the curve on MIPS reporting, payer rule changes, compliance updates. I do not need to research changes personally, ADS keeps me informed and their system handles it on its own. They handle it, with little need for my staff or myself. Please describe your overall experience Overall, ADS has been the right partner for my practice. They picked us up at a difficult moment, got us running, and have stayed responsive ever since. In my role with the Podiatric Medical Association I hear about a lot of billing systems and what's working and what isn't, and ADS has held up. For other podiatry practices evaluating billing software, the questions I'd ask any vendor are: how good is their support when something actually goes wrong, do you get a real person who knows your practice, and how proactive are they about keeping the system current with payer rules and mandates like MIPS. Those are the things that matter day-to-day, and ADS delivers on them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What did you like most about Advanced Data Systems? I'm a podiatrist in New York and currently serve as President of the New York State Podiatric Medical Association, and therefore many members discuss their systems with me. I came to ADS after my previous billing vendor shut down abruptly. Very frightening considering that your billing is your cash flow. ADS got us onboard and back on track faster than I expected, and the transition was seamless given the circumstances. #### Cons Getting accustomed to the new system was a challenge but I found it to be superior to my old system and far more advanced. --- ### Practice Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Medical Practice - Company size: 2-10 employees The application is straightforward to use and provides options for personalized reporting, making it beneficial for users. However, the slow response to help requests can be a challenge when immediate support is required. Full review available after login on Software Advice --- ### With Premire Medica We have been able w bill at faster pace, - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: less than 1 year · daily - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered The system meets our goals and efficiently sends out our claims every day. The secure cloud allows our laboratory to focus on billing, No servers or daily back-ups to worry about. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our Genetics Laboratory specializes in PGX & CGX testing required a robust billing system that could be implemented within less than sixty (60) days that was cost effective. The Premier Medic's system allows for simple explosion codes that enables us to properly bill many CPT codes per patient. Many of the systems that we reviewed were NOT designed for a Laboratory environment. The system was installed quickly and all training was performed remotely by knowledgeable ADS staff members. There is a wide variety of management reports and the system allows us to customize the reports with little or no IT experience. #### Cons Our lab opted for start fresh with building many of our existing databases. There was a slight learning curve with all the additional data fields that the system has. The database entry was completed in about a week. --- ### Medics premier quality - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Medics is a great software with many qualities. My support team is awesome and will respond ASAP. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Once your learn how to use the reports it is very helpful. Scheduling is very easy. I would like to see account notes that pop up not be able to bypass if it isn't corrected. #### Cons I would like to see account notes that pop up not be able to bypass unless corrected at time of check in. Also in the Reports I would like to see them simplified more. --- ### 3 months after promised implementation date- still waiting - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered frustration. When we originally purchased Doc Assist to augment our existing Medix Elite- both from ADS-we were promised many features that were never able to be implemented. After over a year of being told by ADS that it was user error on our part, it was finally determined that the loss of functionality was due to the fact that we have Medix Elite, not Medix Premier- these features are never going to work with Medix Elite. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros If the software were implemented, I would be able to answer. We have responded to all requests for information within one business day. Dates set by ADS pass with no communication from company. Constantly chasing down our implementation specialist #### Cons Integration 3 months overdue. Lack of response from implementation team. Absence of a test environment to begin training staff. --- ### Medics Review for Radiology - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience thus far has been a good one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using the workflow/worklist is an important part of us daily. It helps keep track of day to day patient flow. The transitioning from the old to the new went rather smoothly. #### Cons The remittance reports should be more detailed. I do find on several of the remittance advices I have to go to the actual insurance pull the EOB to get more detailed information as to why a patients claim was denied. --- ### MedicsRIS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality and customization are some of the key features and functions #### Cons Some features could be improved, like online form completion and check in. Would like to see an end to end patient intake forms completion that works easily. --- ### Partnership with MedicsPremier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered We started with MedicsPremier in the beginning. We were convinced by other software vendors that they had more robust features that would help us run our business with better analytics. We did not find this to be the case and switch back to MedicsPremier to get claims out correctly and paid quickly. No software is perfect. I will take MedicsPremier over the other software that does not have the capabilities or functionality of MedicsPremier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like the functionality of MedicsPremier. The ability to customize the software to our needs has been paramount in providing the data and analytics our facility partners require to run a successful program. #### Cons Because of MedicPremiers highly flexible software, it may be a little bit less user friendly then other software out their. We have used many of them and found they were not able to manage our needs so we are happy to live with any minor complications the arise. --- ### Another loyal happy customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I have been using MedicsPremier for over 10 years. I have experienced ease of use and extremely high functionality. I would choose the software if I had to do it all over again!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer services is exceptional!! From sales to implementation and training the program and the support staff has been amazing. I have used many billing programs over the 25 years I've been in this business and MedicsPremier is extremely user friendly, easy to use and extremely efficient for productive work flow! #### Cons I wish the statements / receipts I am able to print are more updated. They are very dated in appearance. However, they are easy to produce and understand by the client. --- ### Excellent product that meets all of our needs. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Highly stable and available application. Compact database (not SQL based). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and intuitiveness. The learning curve for training was very short. #### Cons We are tied to Change Healthcare for our claims management as most of the industry is. --- ### A medical software that has grown with me for almost 30 years - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows me to give my clients and patients reliable information within a minute. As a billing company, I have had requests for specific reports that I have always been able to supply. My software company has always responded quickly to my needs, no matter how small the problem was. Most important, when my hardware crashed many years ago, my information was retrieved and I was up and running within hours. #### Cons I was over whelmed by the look of Medics Premier initially. It took days to get comfortable with looking at so much information on a screen. --- ### USER FRIENDLY - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our billing, our scheduling and reports are all in one program, a program that is easy to use and understand, and if we do not know how to do something, I just call support and within a reasonable time frame, they call back and walk me thru the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love about this program is how user friendly it is, even a not so computer literate user can easy learn to use this program. #### Cons Some reports are do not provide us with what this particular practice needs, but I am aware that the programmers can customize it if we choose to. --- ### User Friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We utilize the letter module & with the customized documents we created, we were able to discontinue using a professional print company. We fully utilize all modules of the product, from scheduling, to coding & billing, & patient statements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MedicsPremier is extremely user friendly. We are able to quickly & efficiently perform tasks within the system in order to run our busy medical practice. MedicsPremier covers every aspect of office operation with ease. We are able to customize forms within the letter module to aid in patient care & daily tasks. We rarely have an issue but when necessary, support is readily available & expeditious. #### Cons We are very pleased with Premier & have used it for 20+ years. The only issue I can think of is, when making an appointment, if you open multiple screens, the demographics may not save. --- ### Medics Premier ADS - Overall rating: 5/5 - Reviewer: Christopher S. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been amazing. We love it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it hasn’t changed much. We have this for software for over 15 years and we love it. Very easy to use and the customer support is great. #### Cons It could be hard to use for a first time biller --- ### Very easy to use and train new employees. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered It's been a pleasure to deal with ADS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly. The customer service is very responsive. #### Cons Nothing I can think of. We are very pleased with the experience we have had. --- ### User Friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The software is very user friendly. We have been using this software for over 10 years and overall have been happy with the program. Software support has also been very helpful when needed. #### Cons The reports could be a little easier to use as well as more specific detail. ---