Overall rating
3.77 / 5 stars
Supporting HCFA/UB/WC/NF clearinghouse claims, MedicsPremier is a practice management system with EDI features such real time Vision claim tracking, on the fly denial management and resubmissions, pre-appointment batch verification of benefits, and automated EOB reconciliation via ERAs.
The system can produce alerts while scheduling appointments if the selected provider is not authorized by the patient’s insurance. And, its Medics SMS interactive appointment reminder texting works to keep resources, staff and revenue optimized with minimal gaps.
MedicsPremier automatically generates patient statements once balances become their responsibility. The system has A/R and collections capabilities including collection agency-type tracking and follow ups.
User defined reports, KPIs, and analytics can be displayed in a number of formats with exportability to Excel. Data can be drilled into for more detail and reports can be configured, saved, and scheduled to compile at user-defined intervals.
MedicsPremier can operate under an unlimited number of tax IDs, or a single tax ID. The system’s audit trail monitors system use by login.
MedicsPremier can be obtained with the Medics EHR as a single, unified solution or separately as needed with HL7 interfaces to other EHRs and systems.
Appointment Scheduler
Financial Ledger
Patient Information Management
Reports
Overall rating
3.77 / 5 stars
Filters:
Showing 1 - 13 of 13 reviews
May 2016
Ro from CYNTHIA J MACKAY MD
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2016
Easy to use system
Pros
I get fast service whenever we need it. The work is completed quickly.
Cons
If you need to reinstall after a crash, you will pay close to what you paid to get the system in the first place. Shouldn't be, when you are paying an annual fee to maintain the service.
March 2018
Shelby from MAD Billing Service, LLC
Company Size: 2-10 employees
Review Source
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
March 2018
Great customer service!
Pros
Training was simple and easy to learn. This software is extremely user friendly and if there is something you don’t know, customer support is very helpful.
Cons
Sometimes the system crashes and you have to restart it or reinstall it. That’s really the only con I can think of.
March 2016
Rory from Park Avenue Medical Professionals
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2016
Couldn't ask for more!
Pros
Product is user friendly and the after-support is strong.
Cons
There are no issues with the product/vendor. any issues are insignificant that it is a waste of time to even think about it.
September 2009
Sheila from Small Business Success, Inc.
Review Source: Capterra
Ease-of-use
4 of 5
Customer support
4 of 5
September 2009
Medics Elite
I would recommend Medics Elite to most physician practices.
Pros
System works with windows operating system which most companies have on their computers and most employees are able to use it without diffuculty as it is an environment in which they are familiar. Access to data can be limited, based on the need to know of the employee-great for HIPAA. Excellent support for questions on the program itself.
Cons
Does not have flexibiliy for modification as well as Unix/Linux operating system does. Therefore, Advanced Data Systems is limited in meeting needs for something special. There is no SQL manual and support can be frustrating on this subject.
October 2016
Tyona from Perry Family Medicine
Company Size: 2-10 employees
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
October 2016
Great system!
In our office it is great because we can create the system to work with what we do daily. The system is easy to use and if there is any a system problem I get help fast. If I ever have any questions I am able to get them answered and shown how to do things.
Pros
That you get to create temples that best suit your office.
Cons
System errors that accord sometimes.
July 2017
Claudia from Drs. Rosenthal & Siekanowicz
Company Size: 11-50 employees
Ease-of-use
2 of 5
Value for money
1 of 5
Customer support
3 of 5
Functionality
2 of 5
July 2017
Costumer Service staff is great! but once they call to resolve an issue, most of the time they don't know how to resolve. Most of the time they have to get back to us.
Pros
That we don't have fill in different tabs on patient demos. Being able to print bills and letters and save them on pdf format.
Cons
can't print the adequate reports for our practice. Not being able to fix our own custom forms. Huge cons is that we have to constantly making sure the insurance order is clicked otherwise the the hcfas wont print...among other things. No very happy with this new system.
October 2016
Debra from Horizon Medical Group
Company Size: 11-50 employees
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
3 of 5
Functionality
3 of 5
October 2016
Good but could be better
I manage a 5 Doctor medical practice in NYC and used it for 6 years
Pros
Very easy to learn and very user friendly
Cons
The practice management reports are terrible. Very difficult to compile and very poor selection
May 2015
Adriana from Heartland Anesthesia LLC
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2015
Best anesthesia specific billing software!
Pros
I like that it is easy to use and enter the information. We just sent our first submission yesterday, so I don't have much experience. So far everything has been very positive. From the salesman, Larry, to John who trained us and Marisol who helped with the submission, everyone has been excellent!
Cons
Haven't found anything yet. Every time I've had a question, I call or email, and I get a immediate reply or call. If it continues this way, you will definitely stand out as the best customer service company!
June 2015
Kristine from The Center, LLC
Ease-of-use
1.5 of 5
Customer support
1.5 of 5
Functionality
1 of 5
June 2015
We are largely unhappy with ADS.
Pros
The posting process is elegant and easy. We are able to easily create records for new patients, although the system will not tell you if you have a duplicate entry nor are you able to delete an entry even if duplicated
Cons
We cannot look up mental health benefits in any useful way, despite being assured we could. We cannot use the product for payroll because of repeated inaccuracies in the way the system seems to randomly miss ERH payments. Submitting claims is not the "push of a button" we were promised, but rather a 27-step process (yes, we counted). Customer service is hit and miss. Some folks there are conscientious and thoughtful, others are impossible to understand or apathetic at best. At one point the system was down for two days and not one of our calls to customer service were answered nor were any of our multiple email requests for help.
January 2015
Trish from James R. Clarke, P.T., P.A.
Ease-of-use
4 of 5
Customer support
4.5 of 5
Functionality
4 of 5
January 2015
User-friendly and easy to train new employees
Pros
I like the ease of the drop down menus and customized reports. The scheduling module is easy to customize with color-coded appointments.
Cons
Sometimes it is difficult to customize for physical therapy as opposed to physician office.
September 2009
Trish from James R. Clarke, P.T. P.A.
Review Source: Capterra
Ease-of-use
4 of 5
Customer support
3 of 5
September 2009
office manager
I would recommend this product because it is easy to learn and easy to use on a daily basis
Pros
Easy to use
Cons
Monthly statements are not always user friendly for the patient. They are somewhat difficult for them to understand. I've never been able to priont previous patient payments on regular monthly itemized statements.
September 2009
Joyce from PSHDC.com
Review Source: Capterra
Ease-of-use
5 of 5
Customer support
5 of 5
September 2009
Office Coordinator
I would recommend this product to people who are looking into switching systems.
Pros
Window base is very easy to use and explain to new employees on the use of system.
Tech support is always very helpful.
Cons
None that I can think of.
September 2009
Karol from Susquehanna OB GYN
Review Source: Capterra
Ease-of-use
3 of 5
Customer support
2 of 5
September 2009
Easy to use
The system is working fine for our practice.
Pros
Easy to use; easy to train.
Cons
Reports are limited; support often hard to understand; someone has to call back.