With Premire Medica We have been able w bill at faster pace,

The system meets our goals and efficiently sends out our claims every day. The secure cloud allows our laboratory to focus on billing, No servers or daily back-ups to worry about.

Pros

Our Genetics Laboratory specializes in PGX & CGX testing required a robust billing system that could be implemented within less than sixty (60) days that was cost effective. The Premier Medic's system allows for simple explosion codes that enables us to properly bill many CPT codes per patient. Many of the systems that we reviewed were NOT designed for a Laboratory environment. The system was installed quickly and all training was performed remotely by knowledgeable ADS staff members. There is a wide variety of management reports and the system allows us to customize the reports with little or no IT experience.

Cons

Our lab opted for start fresh with building many of our existing databases. There was a slight learning curve with all the additional data fields that the system has. The database entry was completed in about a week.

Excellence in PM Systems

The ease of use for performing all the necessary tasks needed in our Revenue Cycle Management. My users feedback within our practice of how easy and friendly the system works.

Pros

I have worked with Advanced Data Systems in their PM and EHR systems for 17+ years. The flexibility of use on Medics Premier is phenomenal. All my users were trained on it right away and they loved the way how user friendly the system is. It is very easy to navigate from patient to patient and account to account without having to close the current window you are in. It still has the old concept of a chart view with the easy to read Tabs in the demographic screen and ledger view. The super robust of Financial Reports within Medics Premier really gives a great view of your revenue forecast, as well as where your claims sit. These reports can be pulled in many, different ways, depending on what you are really looking for or need. This was a great ROI decision made. I definitely recommend ADS for your PM and EHR needs.

Cons

The one thing thing I find least about Medics Premier system is that the Referring Physician section needs improvement. It would be of great value if when a new referring physician is being added in Premier that the functionality of the "Add from List" button worked seamlessly. This Physician Hub stays on Loading and doesn't do anything else. Us users would love for this to work as it would improve in the workflow of data entry. This would be the only one Cons I say the system has.

No support or response

Software is fine but people and processes and worse than any other software I have worked with.

Pros

Software is easy to use and the application support team has been helpful.

Cons

Everything starts with the sales team who is incompetent and generally will not respond. After several years, I have tried to add Texting but have to start with the Sales team. Apparently everyone with my organization has issues because the sales team initiates every request but is non-responsive.

Medics Premier

My experience has been a positive one. I have been able to learn a lot over the last year and look forward to the opportunity to continue to learn as we move forward with our growth as a company.

Pros

The system is fairly user friendly. The menu options along with the online Help function guide you through the program functionality. The explanation per line is extremely helpful

Cons

The reports. It takes multiple reports to obtain information that could potentially be located by being able to customize a report. Figuring out which report will provide the most needed information has been my biggest challenge. Automation between our LIMS (lab) side and the billing software had not been successful

A medical software that has grown with me for almost 30 years

Pros

It allows me to give my clients and patients reliable information within a minute. As a billing company, I have had requests for specific reports that I have always been able to supply. My software company has always responded quickly to my needs, no matter how small the problem was. Most important, when my hardware crashed many years ago, my information was retrieved and I was up and running within hours.

Cons

I was over whelmed by the look of Medics Premier initially. It took days to get comfortable with looking at so much information on a screen.