Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family medicine, podiatrists, psychiatrists, and various other specialties.

Core features of Practice EHR include electronic medical records, medical billing, patient scheduling, and medical billing services. These applications are available as part of one integrated suite. Electronic medical records are offered as a stand alone feature for practices that need a simplified solution. Users can also have access to e-prescribing, lab integration, procedure workflows, narrative reports, tablet PC support, patient portals, and ONC-ATCB certification. Eligibility inquiry, claim scrubbing, and workers’ compensation claims are offered for practices that choose to utilize the medical billing application.

Practice EHR is an entirely cloud-based solution. It is accessible via mobile devices and remote desktops.



14 Reviews of Practice EHR

Overall rating

4.0 / 5 stars

Showing 1 - 14 of 14 reviews

November 2018

Jennifer from fredericktown vision center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

The best EHR system I have used.

Less time spent on looking up codes . Billing and invoicing is so simple.

Pros

This system has been a life saver to our practice. Billing and coding is so much easier with the Practice EHR. It has saved hours of paperwork

Cons

It takes a little while to get used to the program

September 2018

Bonnie from Hunter Vision

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

September 2018

Excellent

Pros

Everything is great about this program. First of all it is cloud based, super user friendly, easy to use, and easy to navigate.

Cons

There is not much negative to say about it. Make sure you use a secure password as it is web based and you do not want others accessing your information.

August 2018

Adam from Huntington Healthcare Associates, LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Has fulfilled my needs and one of the most affordable on the market.

Great EHR. Happy with purchase and use. Not looking to switch.

Pros

Easy to develop your own templates and defaults. Can check boxes and create sentence shortcuts that translate to text faster. Very reasonably priced against competitors. Easy to customize. Integrated with my billing company for easy claim submission. Good tech support.

Cons

System can be slow to load at times but has improved significantly since I started using it 6 months ago.

August 2018

Raul from Grandberry Medical Care, PLLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Amazingly surprised.

This is a very highly recommended software for all providers that are launching their own offices. You do not need to expend too much for a very competitive software. If you need an affordable, easy-to-use and yet powerful EHR, Practice EHR is the way to go.

Pros

This electronic health record is quite powerful. As an user for almost 1 year, everyday I get surprised how easy is to navigate it. You have all the information you need at your fingertips, you don't need to be "clicking" different menus to get what you need. You can even do you billing without a headache!
And the customer support is simple WOWWWW! Just call them, and immediately there is one expert teaching you how to quick and easily resolve your problem.
Furthermore, the price is unbeatable.

Cons

No cons. Everything is very good.

August 2018

Metrine from Karen Hospital

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

User friendly.

Purchase the product too helpful.

Pros

Easy to explore and operate the software, intergrate easily with various devices. One can order more tha one medication at a time.

Cons

All features are great working though further implementation on customer support team response is still calling.

August 2018

Karen from Karen A Langone DPM

Company Size: 2-10 employees

Review Source


Ease-of-use

2 of 5

Customer support

1 of 5

Functionality

1 of 5

August 2018

This has been the worst experience of my 30 year professional career and the worse EHR I have used.

Pros

Customer reps are extremely nice.

Cons

There is not a single aspect of the system that works as promised. The software is promising but not ready for the market. Do not purchase.

June 2018

Rhonda from Private Practice; solo provider

Company Size: 1 employee

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

3 of 5

June 2018

GOODS AND BADS

Pros

It is cost-effective as I am in a solo practice, and work very part-time. I can order more than one medication at a time. It’s great to now be able to order controlled substances for my patients when necessary!!!

Cons

Inability to speak with a “real person” in a timely fashion. I’ve had to wait 20-45 min on hold prior to speaking to someone. I’ve also been disconnected by the “system”, and had to call back. It doesn’t have a way to alert me to do my tardive dyskinesia screens, and there is no template.

Response from Kaitlyn of Practice EHR

Replied June 2018

Hi ​Rhonda, ​Thank you for your feedback! We apologize for the longer than normal wait time you experienced when reaching out to our support team. We always handle customer concerns as soon as possible, but if we are experiencing higher than normal call volumes there may be a longer wait time. Please note our ticketing system is also a quick way to submit a request. Also, we can set up any templates you'd like added to the system. Please let us know and we'd be happy to do that for you.​ Thanks!

May 2018

Sabrina from mindspa

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

5 of 5

May 2018

Free?

Pros

This is a good program on the face, it is very functional and user-friendly, it has a lot of options, and is able to integrate easily

Cons

The company says that it is free, however, they tell you later that although they do not charge you to use the program they charge you for everything else a la carte which can be any amount.

Response from Kaitlyn of Practice EHR

Replied June 2018

Hi Sabrina, We have not been able to find you as a user in our system. Are you referring to Practice Fusion? They were a free software, but Practice EHR is in no way affiliated. If you'd like to consider Practice EHR, we'd be happy to help! Please contact us at 469-305-7171. Practice EHR is easy-to-use and affordable (starting at $149/month/provider) and could certainly be a good fit for MindSpa. Let us know! Thanks! Kaitlyn

March 2018

Faiza from Caremed Primary and Urgent Care PC

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

5 of 5

March 2018

User friendly software

Pros

Easy to use and user friendly. No learning curve for all staff of the practice. From IT prospective no installation required.

Cons

Patient Kiosk was missing. Now we are getting news it has been released, after adding this feature it will be a perfect software.

January 2018

Sandra from SilverStar Medical Billing Service LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

January 2018

Good software, but not worth the hassle

Pros

Easy enough to use. Straight-forward for claims. Easy to read screens and tabs. Customer service is fair.

Cons

If a change needs to be made, such as fees, insurances, etc., you have to call customer service to have it done. You can't add anything "on the fly". Any glitches in the system are corrected on their end and you have no control over what needs to be changed.

Response from Kaitlyn of Practice EHR

Replied February 2018

Hi Sandra, Thank you for your feedback! We are glad to hear you are enjoying the simplicity of our practice management software. In regards to customization, this is available and can be completed from the Practice EHR set up tab. We'll have our support team follow up with you to provide additional training and walk you through this setup, as this was completed with the practice's previous biller. We're also actively updating training videos so that system information like this is easily accessible and available 24/7 on our help center. For future assistance, our support team is available 24/7 Monday-Friday or Saturday-Sunday during normal business hours via phone (469-305-7171 x2) or the Practice EHR ticketing system.

September 2017

Scott from Nightingale Centers for Regenerative Medicine

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Fantastic support! Easy to implement. Big practice functionality and at a small company price.

EHR system

Pros

Fantastic support! Easy to implement. Big practice functionality and at a small company price.
The pages are very user-friendly and intuitive. Cloud-based, so installation or infrastructure issues.

Cons

Many of their user training tutorial videos are not up yet. They say more of these are coming shortly. When these are available, ramp-up time will be even quicker.

May 2017

Atif from Medical Associates

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Very flexible and easy to use system. Highly recommended!

Pros

Very fast and easy to use. Able to access the system from any browser. PracticeEHR support staff is very helpful.

Cons

May 2017

Marilyn from Coop City Chiropractic P.C

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

soft ware is easy to use

Pros

process speed is great, make's the office run smoother. easy to understand for a new office staff that join's us.

Cons

no issue's with the system or soft ware. Usually customer support is a problem with most of the soft ware, but practiceehr support is excellent, respond timely.

February 2017

Alyx from Peace of mind counseling

Company Size: 1 employee


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Simple

This software is simple, straight forward and easy to navigate and use!