Practice EHR

RATING:

4.3

(70)

About Practice EHR

Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family medicine, podiatrists, psychiatrists and various other specialties. Core features of Practice EHR include electronic medical records, medical billing, patient scheduling and medical billing services. These applications are available as part of one integrated suite. Electronic medical records are offered as a stand-alone feature for practices that need a simplified solution. Users can also have access to e-prescribing, lab integration, procedure workflows, narrative reports, tablet PC support, patient portals and ONC-ATCB certification. Eli...

Practice EHR Pricing

$149/month per provider (billed annually).

Starting price: 

$149.00 per month

Free trial: 

Available

Free version: 

Not Available

Practice EHR virtual visit session
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Practice EHR Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Practice EHR

1 - 5 of 70 Reviews

Amruta

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great experience

Great experience. We have been using Practice EHR with practice management software for past 8 months and we are very satisfied.

PROS

Training was useful. User friendly and support team is very helpfulTickets are solved in timely manner. Down time is minimal.

CONS

Inability to reverse checked in patientSometimes error in printing paper claimsWe have to request changes to be made in templates We cannot easily add list of tests/orders etc

Reason for choosing Practice EHR

Good communication and follow up from sales team. Support team helping with training and set up. Inexpensive.No yearly agreement

Vendor Response

Hi Amruta, Thank you for the five star review! Customer reviews help us continually grow and improve. Thank you for choosing Practice EHR, and we look forward to supporting your new business in the future!" Regards

Replied September 2023

Melissa

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Daily Use

Customer service and support have been most helpful in all areas when needed. While the system is not perfect, it has many features that work well. I can see how for a direct medical practice this system would work very well. For a chiropractic clinic such as our own, it is functional. Hopefully as PEHR grows they will build more into the system to make it more chiropractic friendly.

PROS

Scheduling patients is easy and quick inside PEHR

CONS

Billing is a multiple step process for our practice as we function just a bit differently from other practices. Molding PEHR to function for our specific practice has been the most time consuming. The team at PEHR has been responsive and helpful during this process.

Reason for choosing Practice EHR

Chirotouch was not set up for multiple locations.

Reasons for switching to Practice EHR

Price and functionality.

Vendor Response

Dear Melissa, Thank you for your feedback on Practice EHR. We're delighted to hear that scheduling patients has been easy and quick for you. We understand that billing can be a multi-step process for practices that operate differently, and we appreciate your patience. Our team is committed to providing responsive and helpful support throughout the customization process. We recognize that the ability to support multiple locations was a crucial factor in choosing Practice EHR over Chirotouch. Our goal is to offer a flexible and functional solution at an affordable price, and we're pleased to have met your requirements in terms of price and functionality. Your feedback is invaluable as we continue to improve and serve our clients better. If you have any further suggestions or specific features you'd like to see in our system, please don't hesitate to reach out. We're here to support the success of your practice. Sincerely, Practice EHR Team

Replied June 2023

Anne

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2023

To much of a headache

Support is hard to understand. Account managers don't get back to you, training SUCKS!

PROS

Scheduling was easy, Insurance Eligibility. I think that is about I can say positive about PEHR

CONS

Doctor's notes are not easy, the ICD10 code move after the note is done and they can't see to fix it. NO detailed invoice to give to patients for HSA accounts. What they do have doesn't work and they can't see to get it fixed. They don't count the copay as money so it doesn't show up on the HSA Statement when that feature does work. They say they will customize it for you, which means bringing all your own templates for them to put in the system for you.

Reasons for switching to Practice EHR

Seemed like a better EHR.

Vendor Response

Hi Anne, Thank you for your feedback and for bringing these concerns to our attention. Practice EHR is known for its user-friendly platform and praised for its simple workflow.Have you explored the option of customizing your notes within Practice EHR? Our team is here to help you create personalized note templates at no additional cost to all of our customers. We appreciate your patience and understanding as we address these issues. We want to assure you that we take your feedback seriously. We have already resolved the reported issues with ICD-10 code placement. And regarding the HSA statements, we are actively working on it to resolve the issue. For future assistance, our support team is available 24/7 Monday-Friday during normal business hours via phone (469-305-7171 x2) or through the Practice EHR ticketing system. We're happy to help. Thanks again!

Replied May 2023

Kim

Medical Practice, 2-10 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Practice EHR survery

PROS

It is very user friendly and it is relatively easy to navigate where you need to go.

CONS

The way the medication screen is set up. It does not save but one pharmacy at a time but gives a drop box like it should save all that have been entered on the patient.

Vendor Response

Hi Kim, Thank you for your feedback! We're glad you find our platform user-friendly. Regarding the medication screen, we'll work on improving the pharmacy saving functionality. Your input helps us enhance our service. Thanks Practice EHR Team

Replied April 2024

Joseph

Medical Practice, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Great value for an EHR

Practice EHR has been very helpful in my transition. Their support has been excellent.

PROS

cloud based simple interface good support intuitive

CONS

I would like to have more control over adding some of my templates.

Reason for choosing Practice EHR

cost, overall ease of use.

Reasons for switching to Practice EHR

the cost was ridiculously high and charged for every change or addition to a software that was antiquated

Vendor Response

Hi Joseph, thank you for taking the time to leave us a review! We're happy to hear the overall functionality and workflow of Practice EHR has been working well for your practice. We appreciate your feedback regarding being able to build templates more independently. We have a dedicated team to help with this to take this responsibility off of the provider. By assisting with this, we're also able to provide workflow recommendations and work with you to ensure templates are built out in the best way possible. Reach out to our support team whenever you want a template built out or added - we're happy to help. Thanks again!

Replied February 2020