Practice EHR
About Practice EHR
Practice EHR Pricing
$149/month per provider (billed annually).
Starting price:
$149.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Practice EHR
1 - 5 of 55 Reviews
MANO
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
PRACTICE EHR IS GREAT.
I wish I have known about Practice EHR before I got involved in my prior EHR, I have an answer every time I had a question, their customer service is great and so helpful, one of their tech support will contact me late if I had an issue or trouble. I really recommend it if you have a small practice and need an EHR simple and efficient.
PROSThe simplicity and the easiness to navigate the system. It is a very good system for a small practice, the super bill with all CPT code is very helpful.
CONSI wish the have procedure template for my specialty in pain management but I am sure they will get it in the future.
Reasons for switching to Practice EHR
Complex prior system hard to navigate in between and complicated billing system that has not solve my claims for the last six months.
Melissa
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
Daily Use
Customer service and support have been most helpful in all areas when needed. While the system is not perfect, it has many features that work well. I can see how for a direct medical practice this system would work very well. For a chiropractic clinic such as our own, it is functional. Hopefully as PEHR grows they will build more into the system to make it more chiropractic friendly.
PROSScheduling patients is easy and quick inside PEHR
CONSBilling is a multiple step process for our practice as we function just a bit differently from other practices. Molding PEHR to function for our specific practice has been the most time consuming. The team at PEHR has been responsive and helpful during this process.
Reason for choosing Practice EHR
Chirotouch was not set up for multiple locations.
Reasons for switching to Practice EHR
Price and functionality.
Vendor Response
Dear Melissa, Thank you for your feedback on Practice EHR. We're delighted to hear that scheduling patients has been easy and quick for you. We understand that billing can be a multi-step process for practices that operate differently, and we appreciate your patience. Our team is committed to providing responsive and helpful support throughout the customization process. We recognize that the ability to support multiple locations was a crucial factor in choosing Practice EHR over Chirotouch. Our goal is to offer a flexible and functional solution at an affordable price, and we're pleased to have met your requirements in terms of price and functionality. Your feedback is invaluable as we continue to improve and serve our clients better. If you have any further suggestions or specific features you'd like to see in our system, please don't hesitate to reach out. We're here to support the success of your practice. Sincerely, Practice EHR Team
Replied June 2023
Anne
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2023
To much of a headache
Support is hard to understand. Account managers don't get back to you, training SUCKS!
PROSScheduling was easy, Insurance Eligibility. I think that is about I can say positive about PEHR
CONSDoctor's notes are not easy, the ICD10 code move after the note is done and they can't see to fix it. NO detailed invoice to give to patients for HSA accounts. What they do have doesn't work and they can't see to get it fixed. They don't count the copay as money so it doesn't show up on the HSA Statement when that feature does work. They say they will customize it for you, which means bringing all your own templates for them to put in the system for you.
Reasons for switching to Practice EHR
Seemed like a better EHR.
Vendor Response
Hi Anne, Thank you for your feedback and for bringing these concerns to our attention. Practice EHR is known for its user-friendly platform and praised for its simple workflow.Have you explored the option of customizing your notes within Practice EHR? Our team is here to help you create personalized note templates at no additional cost to all of our customers. We appreciate your patience and understanding as we address these issues. We want to assure you that we take your feedback seriously. We have already resolved the reported issues with ICD-10 code placement. And regarding the HSA statements, we are actively working on it to resolve the issue. For future assistance, our support team is available 24/7 Monday-Friday during normal business hours via phone (469-305-7171 x2) or through the Practice EHR ticketing system. We're happy to help. Thanks again!
Replied May 2023
Joseph
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Great value for an EHR
Practice EHR has been very helpful in my transition. Their support has been excellent.
PROScloud based simple interface good support intuitive
CONSI would like to have more control over adding some of my templates.
Reason for choosing Practice EHR
cost, overall ease of use.
Reasons for switching to Practice EHR
the cost was ridiculously high and charged for every change or addition to a software that was antiquated
Vendor Response
Hi Joseph, thank you for taking the time to leave us a review! We're happy to hear the overall functionality and workflow of Practice EHR has been working well for your practice. We appreciate your feedback regarding being able to build templates more independently. We have a dedicated team to help with this to take this responsibility off of the provider. By assisting with this, we're also able to provide workflow recommendations and work with you to ensure templates are built out in the best way possible. Reach out to our support team whenever you want a template built out or added - we're happy to help. Thanks again!
Replied February 2020
Keisha
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
Used in past and loved it
Overall it was useful at the time
PROSIt was free at the time but functionality was great
CONSIt really did not cater to mental health.
Reasons for switching to Practice EHR
It catered to mental health and was cost effective
Vendor Response
Hi Keisha, Thank you for your overall positive feedback. We value your support and are committed to continuously improving our system to better serve mental health providers like you. If you have any further suggestions or feedback, please feel free to reach out to our support team. We appreciate the opportunity to serve you and contribute to the success of your practice.
Replied May 2023
