--- title: "Practice EHR Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Practice EHR. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Practice EHR is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/practice-ehr-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / [Practice EHR](https://www.softwareadvice.com/medical/practice-ehr-profile/) / Practice EHR Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/practice-ehr-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/practice-ehr-profile/alternatives/) # Practice EHR User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 52 reviews (65%) - 4 stars: 14 reviews (18%) - 3 stars: 4 reviews (5%) - 2 stars: 6 reviews (8%) - 1 star: 4 reviews (5%) ### Most mentioned pros - There is some up front investment of time to learn, however this can be easily accomplished with the recorded training sessions to review - The software allows ease of use by most front office personnel for scheduling, finding information, and adding in insurance. - It doesn't do anything exceptionally well but does cover many things decently well. ### Most mentioned cons - Some problems with saving consent forms and the kiosk struggles sometimes. - Many glitches with the electronic prescribing feature. - Inability to reverse checked in patientSometimes error in printing paper claimsWe have to request changes to be made in templates We cannot easily add list of tests/orders etc ## Practice EHR customer reviews Showing reviews 1-25 of 80 (page 1). ### The best EHR system I have used. - Overall rating: 5/5 - Reviewer: Jennifer M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Less time spent on looking up codes . Billing and invoicing is so simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system has been a life saver to our practice. Billing and coding is so much easier with the Practice EHR. It has saved hours of paperwork #### Cons It takes a little while to get used to the program --- ### Business Manager - Overall rating: 5/5 - Reviewer: Grace C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Practice EHR help us in the documention of our medical records/charts effectively and efficiently. The software is tailored according to the needs of the practice..My account Manager address my issues right away. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros First and foremost, why we chose Practice EHR is that there is somebody who answers you whenyou call them and it is not automated. The support are very helpful friendly and nice. They really help me when I was learning billing. they were very patient and ready to help at all time. #### Cons When I commit a mistake like enteed the wrong date of service and it s already billed, if I make corrected ckaim i have to create a ticket for them to change it. I would like if they can flag the last wellness/screening visit. #### Reasons for choosing Practice EHR customer servicenot automated / easy to work with tailored with our practice --- ### Does what you need it to do - Overall rating: 3/5 - Reviewer: Chris L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall this program is ok. It doesn't do anything exceptionally well but does cover many things decently well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Somewhat easy to use program with a simple interface. Appointment scheduling is easy to learn and very customizable. #### Cons Many glitches with the electronic prescribing feature. Not the best when you have patients with many medications. You have to individually send 1 at a time which can get tedious if there are more than 10. --- ### User friendly and good to work with - Overall rating: 5/5 - Reviewer: Kyler J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered It has been great. The support team we work with is responsive and helpful. They are constantly checking in to see how things are going. Texts and email reminders work great. The cost is wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease and user-friendliness of the system. It works well for what we need. The scheduling is easy. Patient charts are easy. Faxing items has gotten easier with updates. #### Cons Some problems with saving consent forms and the kiosk struggles sometimes. The scheduling shouldn't show the overlapping like it does. It is a little confusing if you havent seen it and I do wish they would change that. #### Reasons for choosing Practice EHR the price was the only reason we did not go with mod med --- ### Don’t look anywhere else for the most comprehensive EHR - Overall rating: 5/5 - Reviewer: Matt P. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent. There is some up front investment of time to learn, however this can be easily accomplished with the recorded training sessions to review #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The employees go above and beyond to make this a smooth transition into the EHR. The EHR is comprehensive, intuitive and makes it a breeze to manage all scheduling, billing and patient management tasks. #### Cons There wasn’t anything I didn’t like. Due to unforeseen circumstances I was not able to continue with my practice. I am hoping my current employer will be open to changing EHR’s. #### Reasons for choosing Practice EHR All in one comprehensive EHR that has a phenomenal patient portal integration #### Reasons for switching to Practice EHR All in 1 EHR made it easy to communicate with patients q --- ### Great experience - Overall rating: 5/5 - Reviewer: Amruta S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Great experience. We have been using Practice EHR with practice management software for past 8 months and we are very satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Training was useful. User friendly and support team is very helpfulTickets are solved in timely manner. Down time is minimal. #### Cons Inability to reverse checked in patientSometimes error in printing paper claimsWe have to request changes to be made in templates We cannot easily add list of tests/orders etc #### Reasons for choosing Practice EHR Good communication and follow up from sales team. Support team helping with training and set up. Inexpensive.No yearly agreement #### Vendor response Hi Amruta, Thank you for the five star review! Customer reviews help us continually grow and improve. Thank you for choosing Practice EHR, and we look forward to supporting your new business in the future!" Regards Replied September 2023 --- ### Daily Use - Overall rating: 4/5 - Reviewer: Melissa Y. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Customer service and support have been most helpful in all areas when needed. While the system is not perfect, it has many features that work well. I can see how for a direct medical practice this system would work very well. For a chiropractic clinic such as our own, it is functional. Hopefully as PEHR grows they will build more into the system to make it more chiropractic friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Scheduling patients is easy and quick inside PEHR #### Cons Billing is a multiple step process for our practice as we function just a bit differently from other practices. Molding PEHR to function for our specific practice has been the most time consuming. The team at PEHR has been responsive and helpful during this process. #### Reasons for choosing Practice EHR Chirotouch was not set up for multiple locations. #### Reasons for switching to Practice EHR Price and functionality. #### Vendor response Dear Melissa, Thank you for your feedback on Practice EHR. We're delighted to hear that scheduling patients has been easy and quick for you. We understand that billing can be a multi-step process for practices that operate differently, and we appreciate your patience. Our team is committed to providing responsive and helpful support throughout the customization process. We recognize that the ability to support multiple locations was a crucial factor in choosing Practice EHR over Chirotouch. Our goal is to offer a flexible and functional solution at an affordable price, and we're pleased to have met your requirements in terms of price and functionality. Your feedback is invaluable as we continue to improve and serve our clients better. If you have any further suggestions or specific features you'd like to see in our system, please don't hesitate to reach out. We're here to support the success of your practice. Sincerely, Practice EHR Team Replied June 2023 --- ### Great value for an EHR - Overall rating: 4/5 - Reviewer: Joseph W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Practice EHR has been very helpful in my transition. Their support has been excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros cloud based simple interface good support intuitive #### Cons I would like to have more control over adding some of my templates. #### Reasons for choosing Practice EHR cost, overall ease of use. #### Reasons for switching to Practice EHR the cost was ridiculously high and charged for every change or addition to a software that was antiquated #### Vendor response Hi Joseph, thank you for taking the time to leave us a review! We're happy to hear the overall functionality and workflow of Practice EHR has been working well for your practice. We appreciate your feedback regarding being able to build templates more independently. We have a dedicated team to help with this to take this responsibility off of the provider. By assisting with this, we're also able to provide workflow recommendations and work with you to ensure templates are built out in the best way possible. Reach out to our support team whenever you want a template built out or added - we're happy to help. Thanks again! Replied February 2020 --- ### Used in past and loved it - Overall rating: 5/5 - Reviewer: Keisha G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it was useful at the time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It was free at the time but functionality was great #### Cons It really did not cater to mental health. #### Reasons for switching to Practice EHR It catered to mental health and was cost effective #### Vendor response Hi Keisha, Thank you for your overall positive feedback. We value your support and are committed to continuously improving our system to better serve mental health providers like you. If you have any further suggestions or feedback, please feel free to reach out to our support team. We appreciate the opportunity to serve you and contribute to the success of your practice. Replied May 2023 --- ### Very helpful staff! - Overall rating: 5/5 - Reviewer: John P. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered They are kind and helpful as well as knowledgeable. The system is always updating so we have the most current features which helps a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are always available and willing to help. Very knowledgeable staff. They are updating the system all the time which is helpful. #### Cons We do not dislike anything about practice EHR. They have been good to us for 6+ years. We would recommend to any practice. --- ### Practice EHR - Overall rating: 5/5 - Reviewer: Charles D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Practice EHR is very easy to use and user friendly #### Cons Hard to print out schedule (for multiple weeks) for a patient #### Vendor response Dear Charles, Thank you for your feedback on Practice EHR. We're pleased to hear that you find our software user-friendly. Your input regarding the printing schedule for multiple weeks is noted, and we are committed to ongoing improvements. We appreciate your choice of Practice EHR. Best regards, Practice EHR Team Replied September 2023 --- ### Office Manager Review - Overall rating: 3/5 - Reviewer: Heather P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Simply and easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy, had a point of contact to help us every step of the way during the implementation process. #### Cons Can be glitchy, the system was down for about 1-2 weeks and really caused major scheduling and delays in patient care. #### Reasons for choosing Practice EHR Pricing, simplicity of the software. #### Vendor response Hi Heather, Thank you for sharing your feedback. We're delighted that our implementation support was helpful for you. We do apologize for any inconveniences caused by occasional glitches and the system downtime. We understand the importance of uninterrupted patient care. Your comments on the pricing and software simplicity are appreciated, and we're continuously working to enhance the system's reliability. Your input helps us improve our services. Practice EHR Team Replied October 2023 --- ### Great Product, Easy To Use, Affordable - Overall rating: 5/5 - Reviewer: Robert B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to learn, great support #### Cons that I did not get this Practice EHR sooner. #### Reasons for switching to Practice EHR product was not being supported #### Vendor response Hi Robert, Thank you for the great review! We appreciate your positive feedback and are thrilled you found Practice EHR easy to use and our support helpful. Practice EHR Team. Replied November 2023 --- ### Practice EHR review - Overall rating: 5/5 - Reviewer: Charlotte M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Response time when help ticket submitted. #### Cons Sometimes when reviewing patient chart, all of the visits don't show using chart link to review documented daily notes. #### Vendor response Dear Charlotte, Thank you for sharing your Practice EHR review. We're glad to hear about the ease of use and quick response to help tickets. We'll address the issue you mentioned with patient chart visits not displaying consistently during daily note reviews for an improved user experience. Your feedback is valuable to us. Regards Practice EHR Team Replied October 2023 --- ### Good experience - Overall rating: 5/5 - Reviewer: Yvette A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate, scheduling, confirmations #### Cons have not been able to upload patient forms for them to fill out #### Vendor response Hi, Thank you for your feedback! We appreciate your positive comments about our ease of navigation and scheduling. We're actively working on improving the patient form upload feature. Your input helps us enhance our service further. PracticeEHR Replied November 2023 --- ### Front Desk - Overall rating: 5/5 - Reviewer: Talajah M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate, easy to use, was easy to learn system #### Cons Sometimes there is a system delay then it refreshes #### Vendor response Hi Talajah , We appreciate your positive feedback on our EHR system's ease of use and navigation. We understand that occasional system delays can be frustrating, and we're actively working to minimize these inconveniences. Thank you for your feedback, and we'll continue striving to improve your experience with our system. Thanks Practice EHR Team Replied October 2023 --- ### Cumbersome - Overall rating: 2/5 - Reviewer: Steven U. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered An eye doctor did not create the record system. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Willing to make changes . The coding system is nice. #### Cons Way to much clicking! Need to be able to see prior information without having to close a record and open a prior record. #### Vendor response Hi Dr. Udesky Thank you for submitting your feedback. We pride Practice EHR on being an easy-to-use platform and many practices often compliment the simple workflow we provide. Have you tried customizing your notes? With Practice EHR we offer point and click, free text and voice recognition so that providers have the ability to chart the way they like. We can also help you build further customized templates that are specific to your specialty and preferred workflow. We offer this at no additional cost for all of our customers. In regards to seeing prior patient records, this is possible within Practice EHR using the flow sheet in the chart. Feel free to reach out to our support team if you'd like more info on this and other best practices for using Practice EHR. Thank you. The Practice EHR Team Replied June 2019 --- ### 6 months later - still no working system - Overall rating: 1/5 - Reviewer: LA O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I signed up and paid for their service in November. I was told the set up would take 6-8 weeks. As of April, I still don't have a system that I can use to see patients. Implementation is sloppy with many errors and customer service is terrible. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Apparently integrates well with billing but I haven't been able to use this feature yet. I liked that the schedule and patient check in progress works well, that I can verify Medicare eligibility in the system. #### Cons The implementation manager indicated that she's fine with there being mistakes with formatting and errors on the professional notes. There are double periods sometimes and no punctuation other times. There is repetition of phrasing. #### Vendor response Hi Linda, Thank you for your feedback. We appreciate the list of features working well for you. We'd like to apologize for your implementation experience. 95% of implementations are completed in 6-8 weeks. In your case, it seems unique occurrences contributed to the delay. Early in your implementation, we transitioned your account manager, and we apologize for the delay in communication that caused. Additionally, custom changes (outside of our standard PT templates/ workflow) took time to get right for your needs. We are dedicated to a timely implementation, and with your feedback, we will continue to improve processes to maintain this standard. We've also been informed your system went live in March and our team has been working closely with you to help further customize your templates to meet your expectations. We want every client to have a positive experience and are glad to help resolve your concerns. If you need any further assistance, please let us know. Replied May 2021 --- ### Review of Practice EHR - Overall rating: 4/5 - Reviewer: Beth L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Team members were responsive to requests and questions #### Cons Change of staff internally so the momentum was lost in getting the templates customized quickly #### Vendor response Hi Beth, Appreciate the review! Our responsive team is here to assist. We regret any delays during staff changes impacting template customization. Your input is valuable to us. Replied November 2023 --- ### Do not buy this product - Overall rating: 2/5 - Reviewer: Grace G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Terrible #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros If I have to say I liked something... I guess it'd be the calendar #### Cons I hated the billing side. It was nearly impossible to clear payments that were connected to our older software and you always have to work backwards. If you call customer service, they'll get back to you in one to two weeks time at the worst hour of the day and they don't know how to tell time! #### Reasons for switching to Practice EHR Eclipse is outdated #### Vendor response Hi Grace, Thank you for taking the time to give us your feedback. We apologize for your negative experience with our service/software. Our goal is always to provide a great customer experience and we regret that we missed the mark. If you're willing to discuss this further, we'd love the opportunity make things right. Please email me directly so I can connect you with a manager from our team. Thanks! Replied January 2020 --- ### Excellent - Overall rating: 4/5 - Reviewer: Bonnie H. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Everything is great about this program. First of all it is cloud based, super user friendly, easy to use, and easy to navigate. #### Cons There is not much negative to say about it. Make sure you use a secure password as it is web based and you do not want others accessing your information. --- ### Practice EHR - Overall rating: 5/5 - Reviewer: Justin R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Staff/Customer service are great and very prompt in dealing with any issues. I really don't have any complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No EMR system is perfect but I have used multiple different private practice based systems and I am very happy that we went with this system. The appearance is great, it is very easy to get from section to section. Basically, this system is very user friendly. At first glance, it seems like a primary care system but they work with you to make the system specific to your specialty. #### Cons It would be nice to be able to copy and past sections in place of whole notes. #### Vendor response Hey Justin, thank you for the positive review! We're glad to hear you enjoy using Practice EHR. We take a lot of pride in our solutions, so thank you for taking the time to share how well Practice EHR has worked out for you. Replied February 2020 --- ### Looking forward to continuous improvement with Practice EHR - Overall rating: 5/5 - Reviewer: Trevor F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Dash board, charts, Mobility and flexibility were key. The add-ons available is what is most impressive to me. e.g telemed #### Cons For different types of medical operations, and different countries it will require some tweaking, however the team at Practice EHTR are more than willing and able to make those changes for you. #### Reasons for choosing Practice EHR We were only looking at some Canadian products (Apple tree) before this. And a British product with a similar name (Practice EMR). Neither were flexible enough to suit our operation. --- ### User friendly software - Overall rating: 5/5 - Reviewer: Faiza A. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Easy to use and user friendly. No learning curve for all staff of the practice. From IT prospective no installation required. #### Cons Patient Kiosk was missing. Now we are getting news it has been released, after adding this feature it will be a perfect software. --- ### Practice EHR review - Overall rating: 4/5 - Reviewer: Romana Z. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Overall positive Customer service is pretty responsive and gets back quickly #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The rep has been the most helpful person She is very knowledgeable about the system and arranged things quickly #### Cons I am not the best person with the computer systems The system is not the easiest to use It requires a lot of customization as you move along ## More reviews [Next reviews](https://www.softwareadvice.com/medical/practice-ehr-profile/reviews/?page=2) --- Practice EHR Reviews, Pros and Cons - 2026 Software Advice