Finding software can be overwhelming. Software Advice has helped hundreds of medical spa centers choose the right medical spa software to reduce a lot of administrative and managerial tasks.

Showing 1-20 of 13 products

AdvancedMD

AdvancedMD is a unified suite of software designed for independent laboratories, medical, physical therapy and mental health practices. Features include practice management, electronic health records, patient engagement, telemedicine,... Read more

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Recent recommendations: 403 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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DrChrono EHR

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling... Read more

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Recent recommendations: 373 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Kareo Billing

Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule... Read more

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Recent recommendations: 223 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Kareo Clinical EHR

Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read more

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Recent recommendations: 151 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Nextech

For more than 20 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and physicians, and is used by... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Aesthetics Pro Online

Aesthetics Pro Online is a cloud-based, HIPAA-compliant medical spa management solution that offers staff management, calendar management, client management, point-of-sale and marketing management functionalities within a suite. The... Read more

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Recent recommendations: 6 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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patientNOW

patientNOW is a hybrid integrated Practice Management (PM) and Electronic Medical Records (EMR) solution for aesthetic medical practices like plastic surgery, medical spas and cosmetic dermatology. The solution can be deployed either... Read more

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Recent recommendations: 14 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Symplast

Founded by plastic surgeons in 2013, Symplast delivers a HIPAA secure cloud EHR platform to over 3,500 aesthetic users across the country. Optimized for the mobile app, Symplast automates the clinical and operational workflows of a... Read more

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Recent recommendations: 5 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases... Read more

Platforms: MacWinLinux
Deployments: Cloud
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Power Diary

Power Diary is designed specifically for health clinics and their clients range from individual practitioners through to large, multi-location practices. Power Diary is an online practice management software, which includes calendar... Read more

Platforms: MacWinLinux
Deployments: Cloud
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Remedly

Remedly is a cloud-based medical solution designed for plastic and cosmetic surgeons and medical spas. It is an integrated solution that encompasses functionalities such as practice management, electronic health records, patient portal,... Read more

Platforms: MacWinLinux
Deployments: Cloud
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Collectly

Collectly is a tech-enabled account receivable service and software provider that provides collection services and software for medical practices, RCM companies, and hospitals to accelerate patient cash flow, streamline the A/R process... Read more

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Platforms: MacWinLinux
Deployments: Cloud
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MyMedLeads

MyMedLeads is a cloud-based solution that enables medical practices to streamline processes related to lead conversions, marketing, reputation management, return-on-investment (ROI) tracking and more. Professionals can send custom... Read more

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Platforms: MacWinLinux
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Buyers guide


Last Updated: March 26, 2020

Medical spa centers often find themselves overburdened with administrative tasks, such as managing client appointments, communicating with clients, and collecting payments. This typically trickles down to the their everyday operations and can negatively affect their customer service and experience.

If these challenges sound familiar, it's time you looked at medical spa software. You've worked hard to get your medical spa business off the ground, and if you're feeling the need for dedicated software, it's proof of your success.

However, choosing the right medical spa software with the right features for your business can be a daunting task. That's why we've created this Buyers Guide to detail everything you need to know before making a final purchase decision.

Here's what we'll cover:

What is medical spa software?
Common features of medical spa software
What type of buyer are you?
Benefits of medical spa software
Key considerations

What is medical spa software?

Medical spa software helps spa owners, managers, and therapists streamline their administrative tasks and improve focus on service delivery. It allows medical spas to manage their calendars and client appointments, receive feedback from clients, process payments, and market their services. In addition, medical spa software helps analyze staff productivity and manage inventory.

Appointment management and payment processing in Booker medical spa software

 

Appointment management and payment processing in Booker

Common features of medical spa software

Different vendors offer different features in their medical spa software solutions. Selecting the right medical spa software for your business is easier when you know what the common features to look for and what they do.

Appointment management

Allows medical spa owners and staff to book, reschedule, and follow up on client appointments. Some solutions allow users to confirm appointments with clients via text message and email.

Appointment self-scheduling

Allows clients to book, cancel, or modify appointments through a spa's website or social media page. Clients can choose their preferred service staff as well.

Staff management

Allows spa owners and managers to track employee attendance and manage work schedules.

Client management

Allows spas to capture client information such as name, visit history, birthday, or other life events to promote marketing campaigns, as well as segment clients by service preference and spending level.

Billing and payment processing

Allows users to generate invoices and accept payments from clients via multiple payment methods, including credit/debit cards, cash, electronic wallets, or gift cards.

Reporting and analytics

Allows spa owners to track business performance using different types of reports such as appointment activity reports, sales reports, tax reports, and profit and loss records. They can also assess staff performance by analyzing metrics such as average profit per booking, client retention rate, or clients serviced per day.

Inventory management

Allows spa owners/managers to track inventory levels, automate reordering items when stock levels run low, and capture details of received orders.

To further understand these features and learn about medical spa software solutions, call our advisors at 855-998-8505 for free, no-obligation help. They'll help you narrow down your options by listening to your requirements and recommending the best-suited solutions for your spa center.

What type of buyer are you?

Before you start evaluating medical spa software options, you'll want to know what buyer category you belong to. Most buyers fall into one of the below categories:

  • Solo therapist spa: Due to limited resources, these spas require a solution that allows their clients to make online appointments through a web interface. The solution must also help the solo therapist track the status of the appointments and collect payments via different methods such as cash, credit cards, or electronic wallets.
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  • Small and midsize medical spa: A small medical spa usually employs 5 to 20 staff members while a midsize spa may have around 20 to 50 staff members. These businesses deal with a larger volume of customers and staff members, and therefore, require a solution that offers client management, staff management, appointment scheduling, and payment processing.
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  • Large medical spas: Large medical spas usually employ more than 50 staff members across multiple locations. Due to the large number of customers and staff members these spas manage, they'll benefit from reporting and analytics features to generate various types of performance reports. Also, these businesses will want the software to integrate with their existing marketing tools to create data-driven marketing campaigns.

Benefits of medical spa software

While some of the benefits of medical spa software may be clear from the discussion above, we've called out the most notable ones below:

  • Enhanced client experience: Medical spa software helps spa owners streamline their administrative tasks to improve customer service delivery. The software also captures clients' purchasing habits that help spa owners provide personalized services. Some systems offer a feedback collection mechanism that allows clients to share their comments about their experiences directly with spa owners.
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  • Increased staff productivity: Medical spa software solutions help spa owners plan work schedules for their staff to enhance productivity. Spa owners can also track individual staff performance and collect client feedback to enhance the level of service across the entire workforce.

Key considerations

Here are some important factors to consider before you purchase medical spa software:

  • Mobile app availability: A companion mobile app will help you track and manage your spa business from anywhere. It'll also help you track appointments and client queries while you're at work or away. In addition, a mobile app is helpful if you're operating multiple locations.
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  • Pricing and functionality match: Most medical spa software solutions are available with a monthly or annual subscription. Carefully evaluate subscription plans to match your budget and the features you need most.
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  • Customer support: Find out if the vendor offers support 24/7, only during business hours, or not at all. Also, ask about available support options, such as email, phone, or live chat.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.