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DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more about DrChrono

4.0 (481 reviews)

271 recommendations

Nextech EHR & PM

For more than 20 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and physicians, and is used b...Read more about Nextech EHR & PM

4.0 (206 reviews)

55 recommendations

AestheticsPro

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite. The staff manage...Read more about AestheticsPro

4.4 (439 reviews)

50 recommendations

Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro

4.7 (3379 reviews)

32 recommendations

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ZENOTI

Zenoti is a cloud­-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable repo...Read more about ZENOTI

4.4 (1123 reviews)

15 recommendations

Boulevard

Boulevard is transforming business management for appointment-based self-care businesses with the industry's first and only Client Experience Platform. From initial booking to final payment, get everything you need to optimize you...Read more about Boulevard

4.6 (277 reviews)

7 recommendations

Remedly

Remedly is a cloud-based medical solution designed for Plastic and Cosmetic Surgeons and Medical Spas. It is an integrated solution that encompasses functionalities such as practice management, electronic health records, patient p...Read more about Remedly

4.5 (56 reviews)

2 recommendations

Klara

Klara’s patient engagement platform helps medical practices consolidate multiple patient outreach tools into one platform while automating key touch points throughout the patient journey. Interfaced with your EHR, Klara offers two...Read more about Klara

4.5 (15 reviews)

1 recommendations

Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling

Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and ma...Read more about Mindbody

Fresha

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff m...Read more about Fresha

SimplyBook.me

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as ente...Read more about SimplyBook.me

Booker

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and...Read more about Booker

Goldie

Goldie (formerly Appointfix) is the best appointment scheduling app to manage and grow your business. Easily schedule appointments, send automatic appointment reminders, get a free stunning online booking website, take deposits an...Read more about Goldie

Timely

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable cal...Read more about Timely

Noterro

Everything you need to run a better practice. Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers. Our practice management software comes equipped w...Read more about Noterro

ClinicSense

ClinicSense is a practice management software designed to help health and wellness providers with online scheduling, appointment reminders and payment processing. The platform offers a point-and-click functionality, which enable...Read more about ClinicSense

WellnessLiving

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management. WellnessLiving feature...Read more about WellnessLiving

Pabau

Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly. Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool. - Save 12+ ...Read more about Pabau

Phorest

Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. The software offers cloud-based deployment and a salo...Read more about Phorest

Buyers Guide

Last Updated: March 16, 2023

Medical spa centers often find themselves overburdened with administrative tasks, such as managing client appointments, communicating with clients, and collecting payments. This typically trickles down to the their everyday operations and can negatively affect their customer service and experience.

If these challenges sound familiar, it's time you looked at medical spa software. You've worked hard to get your medical spa business off the ground, and if you're feeling the need for dedicated software, it's proof of your success.

However, choosing the right medical spa software with the right features for your business can be a daunting task. That's why we've created this Buyers Guide to detail everything you need to know before making a final purchase decision.

Here's what we'll cover:

What is medical spa software?

Common features of medical spa software

What type of buyer are you?

Benefits of medical spa software

Key considerations

What is medical spa software?

Medical spa software helps spa owners, managers, and therapists streamline their administrative tasks and improve focus on service delivery. It allows medical spas to manage their calendars and client appointments, receive feedback from clients, process payments, and market their services. In addition, medical spa software helps analyze staff productivity and manage inventory.

Appointment-management-and-payment-processing-in-Booker-medical-spa-software

Appointment management and payment processing in Booker

Common features of medical spa software

Different vendors offer different features in their medical spa software solutions. Selecting the right medical spa software for your business is easier when you know what the common features to look for and what they do.

Appointment management

Allows medical spa owners and staff to book, reschedule, and follow up on client appointments. Some solutions allow users to confirm appointments with clients via text message and email.

Appointment self-scheduling

Allows clients to book, cancel, or modify appointments through a spa's website or social media page. Clients can choose their preferred service staff as well.

Staff management

Allows spa owners and managers to track employee attendance and manage work schedules.

Client management

Allows spas to capture client information such as name, visit history, birthday, or other life events to promote marketing campaigns, as well as segment clients by service preference and spending level.

Billing and payment processing

Allows users to generate invoices and accept payments from clients via multiple payment methods, including credit/debit cards, cash, electronic wallets, or gift cards.

Reporting and analytics

Allows spa owners to track business performance using different types of reports such as appointment activity reports, sales reports, tax reports, and profit and loss records. They can also assess staff performance by analyzing metrics such as average profit per booking, client retention rate, or clients serviced per day.

Inventory management

Allows spa owners/managers to track inventory levels, automate reordering items when stock levels run low, and capture details of received orders.

To further understand these features and learn about medical spa software solutions, call our advisors at 855-998-8505 for free, no-obligation help. They'll help you narrow down your options by listening to your requirements and recommending the best-suited solutions for your spa center.

What type of buyer are you?

Before you start evaluating medical spa software options, you'll want to know what buyer category you belong to. Most buyers fall into one of the below categories:

  • Solo therapist spa: Due to limited resources, these spas require a solution that allows their clients to make online appointments through a web interface. The solution must also help the solo therapist track the status of the appointments and collect payments via different methods such as cash, credit cards, or electronic wallets.

  • Small and midsize medical spa: A small medical spa usually employs 5 to 20 staff members while a midsize spa may have around 20 to 50 staff members. These businesses deal with a larger volume of customers and staff members, and therefore, require a solution that offers client management, staff management, appointment scheduling, and payment processing.

  • Large medical spas: Large medical spas usually employ more than 50 staff members across multiple locations. Due to the large number of customers and staff members these spas manage, they'll benefit from reporting and analytics features to generate various types of performance reports. Also, these businesses will want the software to integrate with their existing marketing tools to create data-driven marketing campaigns.

Benefits of medical spa software

While some of the benefits of medical spa software may be clear from the discussion above, we've called out the most notable ones below:

  • Enhanced client experience: Medical spa software helps spa owners streamline their administrative tasks to improve customer service delivery. The software also captures clients' purchasing habits that help spa owners provide personalized services. Some systems offer a feedback collection mechanism that allows clients to share their comments about their experiences directly with spa owners.

  • Increased staff productivity: Medical spa software solutions help spa owners plan work schedules for their staff to enhance productivity. Spa owners can also track individual staff performance and collect client feedback to enhance the level of service across the entire workforce.

Key considerations

Here are some important factors to consider before you purchase medical spa software:

  • Mobile app availability: A companion mobile app will help you track and manage your spa business from anywhere. It'll also help you track appointments and client queries while you're at work or away. In addition, a mobile app is helpful if you're operating multiple locations.

  • Pricing and functionality match: Most medical spa software solutions are available with a monthly or annual subscription. Carefully evaluate subscription plans to match your budget and the features you need most.

  • Customer support: Find out if the vendor offers support 24/7, only during business hours, or not at all. Also, ask about available support options, such as email, phone, or live chat.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.