Find the best Appointment Reminder Software

Overview
ON THIS PAGE

Compare Products

Showing 1 - 20 of 131 products

NextGen Office

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-t...Read more about NextGen Office

4.0 (1264 reviews)

58 recommendations

Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro

4.7 (3385 reviews)

34 recommendations

Nexus EHR

Nexus EHR is an ONC Certified 2015 Edition Cures Update cloud-based ambulatory EHR and PM platform. It is designed for small to midsize practices and various specialties including orthopedics, neurology, podiatry, cardiology, gene...Read more about Nexus EHR

4.6 (9 reviews)

21 recommendations

HENO

HENO is an integrated, cloud-based solution suitable for physical therapy/rehab and speech therapy practices of all sizes. Key features of the system include electronic medical records, medical billing software, and patient schedu...Read more about HENO

4.4 (35 reviews)

16 recommendations

Talk with us for a free15-minute consultation
Software Advice is free because vendors pay us when they receive sales opportunities.
This allows us to provide comprehensive software lists and an advisor service at no cost to you.

Form Illustration Options

Meet Eric, a software expert who has helped 1,534 companies select the right product for their needs.

Tell us more about your business and an advisor will reach out with a list of software recommendations customized for your specific needs.


STEP 1 OF 4

How many doctors are in your organization?

Remedly

Remedly is a cloud-based medical solution designed for Plastic and Cosmetic Surgeons and Medical Spas. It is an integrated solution that encompasses functionalities such as practice management, electronic health records, patient p...Read more about Remedly

4.5 (56 reviews)

3 recommendations

Doctible

Doctible is a patient communication platform that enables healthcare providers to efficiently grow their practice and communicate with patients via text, website messenger, and other methods. It is suitable for medical, dental, op...Read more about Doctible

4.8 (260 reviews)

1 recommendations

Klara

Klara’s patient engagement platform helps medical practices consolidate multiple patient outreach tools into one platform while automating key touch points throughout the patient journey. Interfaced with your EHR, Klara offers two...Read more about Klara

4.5 (15 reviews)

1 recommendations

Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling

SimplePractice

SimplePractice is a top-rated EHR software and all-in-one practice management solution trusted by more than 200,000 health and wellness providers. While using this practice management software, practitioners are able to access eve...Read more about SimplePractice

Fresha

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff m...Read more about Fresha

Tebra

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentat...Read more about Tebra

SimplyBook.me

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as ente...Read more about SimplyBook.me

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (...Read more about Marketing 360

Goldie

Goldie (formerly Appointfix) is the best appointment scheduling app to manage and grow your business. Easily schedule appointments, send automatic appointment reminders, get a free stunning online booking website, take deposits an...Read more about Goldie

Sign In Scheduling

Sign In Scheduling is powering appointments in 200k+ businesses worldwide. With our feature-rich, accessible, and secure scheduling software, you can reduce no-shows by up to 90%. Benefit from 100+ features and find exactly what...Read more about Sign In Scheduling

Mend

Launch your Behavioral Health Telemedicine program today. Mend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Use...Read more about Mend

Timely

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable cal...Read more about Timely

Visibook

Visibook is a cloud-based appointment scheduling solution which assists personal trainers, barbers and spas with online bookings and managing customer relationships. Its key features include calendar sync, booking reminders, payme...Read more about Visibook

Weave

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer jour...Read more about Weave

ClinicSense

ClinicSense is a practice management software designed to help health and wellness providers with online scheduling, appointment reminders and payment processing. The platform offers a point-and-click functionality, which enable...Read more about ClinicSense

Buyers Guide

Last Updated: March 16, 2023

From a patient's perspective, missing a doctor's appointment is at most an annoying inconvenience. After all, they can always reschedule. From a doctor's perspective, though, it's like watching money go down the drain.

One study found that the average hospital in the U.S. experiences 62 no-shows per day, adding up to a whopping $3 million in lost revenue annually. For smaller practices, the numbers are equally grim—the average no-show rate for primary care and specialty medical appointments is 20 percent annually.

If your patients consistently fail to show up to scheduled appointments, costing your practice valuable time and money, there's a solution that can keep your staff from having to make calls all day long: appointment reminder software.

In this Buyer's Guide, we'll go over everything you need to know about appointment reminder software to aid you in your research and help you make a more informed purchase decision.

Here's what we'll cover:

What Is Appointment Reminder Software?

Common Appointment Reminder Software Features

Benefits of Appointment Reminder Software

How Is Appointment Reminder Software Priced?

Other Appointment Reminder Software Considerations

What Is Appointment Reminder Software?

Appointment reminder software is designed to help medical practices by alleviating the burden of manually reminding patients about upcoming appointments. It accomplishes this with features such as scheduling integration, automated notifications and patient self-service.

Once it's set up, appointment reminder software automatically sends reminders to your patients via phone call, text or email at predetermined times before their appointment—increasing the likelihood that they show up on time.

appointment-reminder-email-builder-in-medical-software-platform-AdvancedMD

Reminder email builder in AdvancedMD

This software can be purchased stand-alone, or as a feature set within a more comprehensive patient scheduling system, patient billing system or EMR.

Common Appointment Reminder Software Features

Appointment reminder software functionality will vary from system to system depending on how advanced it is, your practice size and whether it includes additional billing or EMR capabilities.

In general, though, most appointment reminder software systems will have the following five features in common:

Appointment message builder

Create a custom appointment reminder message that automatically fills in important details for each individual patient.

Appointment reminders

Automatically send reminder messages to patients at preset times before an appointment via email, phone call or text.

Patient self-service

Patients can reply to messages to ask questions or confirm and reschedule appointments.

Scheduling integration

Any confirmations or changes to appointments are automatically reflected in your scheduling system.

Reporting

Generate reports showing trends in response rates, appointment no-shows and more.

Benefits of Appointment Reminder Software

Being able to automate patient reminders with software allows your staff to redirect their time toward more impactful tasks that will improve your practice. That's a major benefit of appointment reminder software, but it's not the only one. Here are a few more:

  • Patients are more likely to receive reminders. People may be too busy during the day to respond to a phone call, but they will more easily see an appointment reminder via email or text. Software makes it easier to take this omnichannel approach to reminders, increasing the odds that patients receive them.

  • Improved compliance. Texting or emailing reminders through ad hoc methods increases the likelihood that your practice will unintentionally violate HIPAA standards. Any reputable appointment reminder system, in contrast, is guaranteed to be HIPAA-compliant.

  • Fewer no-shows. A study published by the National Institute of Health found that there is consistent evidence that appointment reminder systems improve appointment attendance "across a range of health care settings and patient population subgroups."

  • Greater scheduling capacity and flexibility. If a patient doesn't show up to an appointment, that's a dead spot in your day you can't easily fill. Automated reminders can give your patients a chance to reschedule well in advance to ensure you're seeing as many patients as possible.

  • Higher patient satisfaction rates. Sixty-four percent of the time when a doctor's running behind schedule, it's because patients are running late too. Appointment reminders can increase the likelihood that patients show up on time, allowing your doctors to see all patients more promptly and reducing frustration for your staff and your patients.

How Is Appointment Reminder Software Priced?

Appointment reminder software pricing can vary considerably based on a variety of factors, the most significant of which is whether the software is sold with a perpetual or subscription license.

With a perpetual license, you pay a lump sum upfront—typically starting at a couple thousand dollars—to own the software indefinitely. This fee can depend on your practice size or even which channels you'll be using for patient reminders. Voicent, for example, has one cost for phone-only appointment reminders and another for phone, email and text.

With a subscription license, on the other hand, you pay a smaller monthly or annual fee for as long as you want to use the software. This is usually a flat fee and is often tied to usage or based on how many licensed health care providers will be using the system. Drchrono, for example, charges between $199 and $499 per provider per month.

Outside of the license cost, buyers may see significantly different pricing options for stand-alone appointment reminder software compared to appointment reminder functionality that's wrapped up in larger practice management or EMR systems. There may be other fees as well for things such as implementation, training, support and EMR integration.

Be sure to ask vendors about all of these options to get a clear picture of the total cost.

Other Appointment Reminder Software Considerations

Just as important as deciding which appointment reminder software system to purchase is how you implement that system in your practice. Here are some final things to keep in mind when researching, purchasing and setting up appointment reminder software:

  • Does your system of choice work with existing software? If you're purchasing a stand-alone appointment reminder system, it's important that it integrates seamlessly with any existing scheduling platforms or your EMR.

  • How often are you sending out reminders? Send reminders once and they'll have little effect. Send them too often and patients will get annoyed. Survey your patients on the cadence that they'd prefer, then talk to vendors to ensure they offer that level of customization.

  • Is there room for error with placeholders? When creating reminder messages, appointment reminder systems often use placeholder tags (e.g., ). When a tag is in place, the software will automatically pull the relevant information from your scheduling system to customize the message. If you have to type the tag manually each time, not only is it tedious, but it can also lead to errors that break the tag. Being able to drag-and-drop tags is preferable.