--- title: "Remedly Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Remedly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Remedly is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/remedly-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Medical Scheduling Software](https://www.softwareadvice.com/medical/patient-scheduling-software-comparison/) / [Remedly](https://www.softwareadvice.com/medical/remedly-profile/) / Remedly Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/remedly-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/remedly-profile/alternatives/) # Remedly User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 77 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 58 reviews (75%) - 4 stars: 12 reviews (16%) - 3 stars: 4 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (3%) ### Most mentioned pros - It makes our work more fluid as it combines different business segments, such as scheduling, practice and billing modules altogether. - I liked that Remedly offers an all-in-one solution for practice management, EHR, billing, and patient engagement. - The automation of time consuming tasks help create a smooth an consistent workflow in our work environment. ### Most mentioned cons - Some features could be more customizable, and occasional system slowdowns can be frustrating. - Cost per month is expensive…our office does not use or bill insurance & we still use paper charts. - Unable to see or print prescription refills in Remedly. ## Remedly customer reviews Showing reviews 1-25 of 77 (page 1). ### Remedly - a remedy to your business health - Overall rating: 4/5 - Reviewer: Vânia R. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered The software is intuitive and comprehensive, but could be easier to customize. It makes our work more fluid as it combines different business segments, such as scheduling, practice and billing modules altogether. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It meets my overall needs and allows the team to access the schedule easily. The daily programming is easy to access and manage, so the service is faster and more professional. #### Cons Some features could be easier to customize and the customer support is a bit difficult to reach and solve the problems. --- ### Remedly - Very good EHR - Overall rating: 5/5 - Reviewer: Stephen L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and good support. Priced reasonably especially compared to other electronic health records #### Cons There was nothing I didn't like about Remedly. Don't understand how these bigger EHR companies are so successful --- ### Clunky and Not at all Intuitive - Overall rating: 3/5 - Reviewer: Garry K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I feel like Remedy needs a serious overhaul and update. I feels like software back in the 2010s. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Scheduling is intuitive and comprehensive. #### Cons The software is clunky. Navigating between modules feels very archaic. The flow is not seemless and is slow. The menu system is extremely confusing and not at all intuitive. #### Reasons for switching to Remedly Remedly had more features for a medspa, which were important at the time. #### Vendor response Thank you for your honest feedback - we appreciate your untarnished input which has been shared with our product team and throughout the company. We are pleased to hear that our scheduling component and our customer service meet your expectations! We'd like to hear your thoughts on a redesign which would be more fluid and intuitive - please reach out to support@remedly.com so we can gather your input! Replied November 2024 --- ### Great Software System! - Overall rating: 5/5 - Reviewer: Dylan L. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Very good the best software that I have come across recently to help alleviate the stress that can come with a work day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to navigate the platform and made it helpful when I had questions with the customer support team. #### Cons There are not very many dislikes about the platform although it would be nice to have a cloud linked for storage. --- ### Healthcare Practices Management - Overall rating: 5/5 - Reviewer: Heldor G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Remedly makes managing a healthcare practice much easier, but expect to spend a bit of time getting familiar with its various features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Remedly is how it combines EHR, practice management, and billing into one platform. #### Cons If you're not familiar with similar systems it could take some time to get used to all the features --- ### Desiree's Review - Overall rating: 5/5 - Reviewer: Desiree s. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. my overall experience with Remedly is positive. it is definitely something I would overall recommend. I haven't had any issues to change that experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it was really easy to set up, its easy to navigate through. i haven't had any issues with this service since using it. #### Cons nothing at all. only issue ive ever had while using this platform is losing signal, however, no issues with software itself. --- ### Handy for docs - Overall rating: 5/5 - Reviewer: Kimberly A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Making notes during visit is fast and I can pull labs or meds history without click hunt. Billing side talks to charts so no double entry needed. #### Cons Mobile view cuts stuff weird and sometimes I lose changes if I switch tabs too fast, plus updates log me out in middle of typing. --- ### It facilitates the provision of services - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The user experience improved and thus increased the customer base, in addition to the quality and ease of work improving. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It facilitates daily programming, thus streamlining daily activities and automating tasks that are repetitive and take up valuable time. I like it because you can have all the medical records of each patient in a very orderly manner so that when the patient is attended to, the service is faster and more professional. #### Cons There is nothing bad that I dislike. They have always provided good service. --- ### Awesome App - Overall rating: 5/5 - Reviewer: Makayla G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Remedly is easy to navigate and simple to use. #### Cons I love everything about the app Remedly. --- ### Very useful tool and easy to personalize - Overall rating: 4/5 - Reviewer: Hsiang-Hua W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I generally enjoyed using it, and the free plan covered most of the needs I have for my practice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like how it is easy to operate, and it did take me much time to get comfortable with the platform. #### Cons It will cost me over 250 a month after the free trial if I need something more advanced. --- ### Remedly Review - Overall rating: 4/5 - Reviewer: Kathy S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Remedly has been helpful with daily scheduling and recording financial activity. Cost per month is expensive…our office does not use or bill insurance & we still use paper charts. It would be more cost effective if we could “pay per segment” used. (We do not utilize most of what Remedly offers). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability for patients to complete & submit their own health information and make payments on the portal. #### Cons Only 2 credit card processing companies that will interface with Remedly (their rates are not competitive). Prescription refills authorized in the Rcopia portal are not recorded in Remedly. Unable to see or print prescription refills in Remedly. #### Vendor response We sincerely appreciate your feedback and would love to help your practice fully digitize and optimize your Remedly usage! While most core features such as charting, scheduling, finances, and many others are out-of-the-box and thus included in our standard pricing, insurance billing is an additional for-fee module. Your input regarding eRx refills is enlightening and we are looking into this functionality more deeply since medications display in the patient chart by default. We'd love to discuss your feedback and ensure your practice's optimization - please reach out to support@remedly.com. Thank you again for your input and insights! Replied December 2024 --- ### My Positive Experience with Remedly - Overall rating: 5/5 - Reviewer: Natalia C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Remedly is a great choice for healthcare facilities looking to modernize their record-keeping while improving patient care #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support is responsive and knowledgeable, addressing issues promptly. The software’s customization options allow practices to tailor features to their specific needs, enhancing efficiency #### Cons Even though for they are great for the most part, some customization options are limited, which may not meet the specific needs of all practices #### Vendor response We're thrilled to receive your rave review of Remedly! Our support team works hard to make sure users take full advantage of our rich feature set. We aim to build flexible solutions enabling practices to configure for their wide variety of workflows, but we do encounter limitations on occasion. In these scenarios, we encourage feedback so we can better meet your needs. We very much appreciate your kind words and your patronage! Replied November 2024 --- ### Remedly is Great for Med Spas - Overall rating: 5/5 - Reviewer: Amanda B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, Remedly is fantastic for medical spas. Not all spas are created equal so the ability to customize has been outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s customizable features. It is unparalleled. #### Cons The only thing I’d recommend is an app for the patient portal. #### Reasons for choosing Remedly The customization, customer support, and ease of use. #### Reasons for switching to Remedly Wanted more marketing and retail features. #### Vendor response Thank you for your feedback on Remedly! We really appreciate the details you've provided and would like to discuss further with you how these specific features can improve. Please schedule time with your Customer Success Manager so they can capture and share your input! Replied October 2023 --- ### We love Remedly! - Overall rating: 5/5 - Reviewer: Amanda R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Remedly is absolutely positive!! Can’t wait to see how else they improve their already great system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We switched to Remedly from MSPA (Mack Software) after being with them for 10+ years. Their software was great but very outdated. It was a Remote Desktop setup that was only accessible on desktops only, up to 10 computers.When searching for a new EHR, I was looking for a few things in particular 1. A centralized client database since we have 2 locations and clients that frequent both2. Unlimited users / Access to the schedule via app or website3. The ability to pre-purchase services, such as Botox units, and be able to use said services with a left over quantity of unitsTo my surprise, these were really hard features to come by. Either systems were lacking or were outrageously expensive.Remedly checked all of our boxes and has been improving since on boarding. We have been able to support our business using Remedly with ease. [SENSITIVE CONTENT] is incredible and so helpful every time I have any questions #### Cons There are some select features that we had in MSPA that we miss with Remedly.1. The ability to pre-pay for services at checkout without previously creating a pre-paid package2. Ease of gift cards. Gift cards are a newer to Remedly so I imagine it is being worked on. However the gift card process isn’t great and the gift card that is printed is not presentable. We use separate gift certificates instead of the gift cards Remedly provides but the code associated with the purchase is 20-30 characters and time consuming to write when a client waiting for their gift certificate 3. Scheduling providers. We have about 15 different providers between the offices. I would like the ability to input times available and have only those scheduled providers on the schedule rather than placing time blocks to convey availability #### Reasons for switching to Remedly Outdated software #### Vendor response Thank you for your feedback on Remedly! We really appreciate the details you've provided and would like to discuss further with you how these specific features can improve. Please schedule time with your Customer Success Manager so they can capture and share your input! Replied November 2022 --- ### Flexible build Scheduling and EMR application - Overall rating: 5/5 - Reviewer: Courtney F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loved it. We needed a completely separate EMR and scheduling tool that was easy to use. This absolutely worked for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was very easy to customize, use and train. The customer support was fantastic. We were trying to find a product that could be customized for a very specific application and may operators. This was the only one that would do what we needed and provided growth, flexibility, numerous text and marketing options, and very reasonable cost structure. #### Cons Document build and management was the most complicated feature. Fillable forms didn't line up properly, we eventually went back to paper forms. #### Reasons for choosing Remedly Flexibility! Other products were so specifically hair or spa, they could not adapt to a single medical procedure clinic with numerous operators needing access to the patient schedule. #### Vendor response Thank you for your valuable feedback Courtney! We love hearing that you found Remedly highly flexible to address your unique needs successfully! Our platform is used by a broad range of specialties, attesting to its configurability. We appreciate your kind words on our support team as well - they work hard to make sure our clients maximize on their investment! Replied July 2023 --- ### Remedly Is a decent practice management and scheduling system - Overall rating: 4/5 - Reviewer: Orna F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This system works well for scheduling and charting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Cloud-based. I like the ease of inputting appointments. Once the templates are in place, which was a time consuming process, charting is easy as well. They have made improvements over time and are receptive to feedback. I like the support team. #### Cons The system does not generate enough useful reports. It seems to have improved, but still not that useful. One puts in a lot of data, but most of it can’t be utilized for information. The system is not ideal for insurance use. In fact, if you do a lot of insurance I cannot recommend this system at this time. Quoting and inputting payments is cumbersome and we use a different method for that in the practice. #### Reasons for switching to Remedly Financial. The other system that I had that I liked far better for many different reasons became cost prohibitive for my small practice at the time. That said, the system has improved over time and I expect will continue to do so. #### Vendor response Hello, Orna! Thank you for your feedback. We are pleased to hear that Remedly helps your practice run more efficiently and that you appreciate working with our support team! We now have a dedicated module for handling insurance claims called Revenue Cycle Management (RCM). Designed in collaboration with our partner The Auctus Group, a top insurance billing firm, the RCM module provides an intuitive user interface for streamlined medical billing. Whether you manage your claims in-house or outsource your billing to The Auctus Group, our solution helps practices maximize on their claims and reduce their billing overhead. As for improved reporting, we also offer our Advanced Analytics module. These high-level, graphical reports can be manipulated on the fly, allowing you to drill down on the insights you need to analyze your practice's efficiency and effectiveness. Feel free to contact us at support@remedly.com to learn more about these modules and thank you for your input! Replied February 2022 --- ### Every day use and Advanced Analytics - Overall rating: 5/5 - Reviewer: Lisa F. - Verified reviewer: Yes - Industry: Plastics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered A+, great that they listen to users and implement new ideas that everday users need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Charting and all EHR/EMF functions are easy to use, but we are really starting to utilize other features for reporting. #### Cons Now that there is training set up to become a super user, that has been a valuable asset #### Vendor response Wow Lisa we are deeply appreciative of and grateful for your superlative review! We work hard to deliver for our practices and are thrilled to hear that our platform is user friendly and that, through our training support, you're expanding your Remedly usage. Thank you again for your stellar review! Replied October 2023 --- ### Very pleased with this product - Overall rating: 5/5 - Reviewer: Maureen M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Reducing the paper charts in our office has been huge. Remedly is easy for me (I am the tech. challenged one) to manage patient charts. It seems very intuitive to me to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a very small practice with only 6 billing codes- the ability to customize was HUGE for us as most products have too many features we would never use but would end up paying for. #### Cons For our office, it was just taking the time for us to learn while still working with an old server based system. Remedly has so many instructional videos as well as their Zen Desk for help. It was more our office issue and not Remedly. #### Reasons for switching to Remedly We wanted to get away from paper charts. #### Vendor response We're so pleased to hear of the impact Remedly has made to your office to move from paper-based workflows to digital! We're glad to know you get so much value from using our EHR for practice management integrated with our RCM for claims management. There's always a learning curve with new systems and we're pleased you were able to use our online Help Center to support your team with this transition. Thank you so much for your feedback - it is a wonderful holiday gift for our team! Replied December 2022 --- ### Positive Experience with Remedly - Overall rating: 5/5 - Reviewer: JURIS B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Biggest issue for me personally has been portability and easy of use. Also, much less expensive (and support staff much more responsive) than with Nextech, who I left after 25 or so years of steadily increasing costs and decreasing tech support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive, easy to use, can be accessed from anywhere via smart device/phone (i.e. can check next days schedule, finish some notes on the phone after coming home for dinner), secure & HIPPA compliant communication, excellent photo storage system (directly off iPhone), ability to submit prescriptions directly to pharmacy, financial reports, etc #### Cons A few quirks with the reminder system (lists oldest first and have to scroll all the way to bottom of list to find current ones) that I have asked them to fix and they still have not done so - but overall, very responsive support team and I am sure they will do so #### Reasons for choosing Remedly More functionality, young and enthusiastic support staff and company management #### Reasons for switching to Remedly See above --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Marc b. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, we are very pleased with the platform. We would highly recommend it to anyone #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall functionality, ease of navigation through platform, ease of invoicing and inventory management. Really, we love everything about it. If there is something that can be fixed, they are great about taking that information and implementing it though monthly updates. #### Cons Lack of functional app for the i phone. We can access it on our phone but it is extremely cumbersome to use #### Reasons for switching to Remedly Was not happy with support or the platform itself #### Vendor response Thank you for your feedback on Remedly! We are pleased to see that you're enjoying using our platform. In terms of the mobile interface, we are enhancing this functionality in our next release early next month. We'll let you know when it's in place so you can check it out! Replied November 2022 --- ### Essential part of our Practice - Overall rating: 5/5 - Reviewer: James N. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Must have for our practice after using it for the past 3 years, new staff get up and running with it fairly easily. Very reliable and look forward to future releases. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Solid cloud based integrated software for all aspects of plastic surgery. So many features it keeps everyone informed about our patient flow from scheduling to invoices and charting. For executive management it provides real time analysis of practice trends and identifies staff productivity. #### Cons I hope the mobile interface will adjust to screen views better with future releases. --- ### Beverly Hills Practice Owner - Overall rating: 5/5 - Reviewer: Sagar P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I signed up with Remedly as my first practice purchase out the gate. The on boarding team treats you like family and is vested in the growth of your practice from the get go. The platform is constantly improving and add customization and partnerships. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Use, Price, Customer Support, Scheduling Platform. #### Cons Photo System does not meet the needs of a plastic surgery practice but would work well for a medical spa. --- ### Fantastic Product - Overall rating: 5/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic experience. My point of contact at the company has successfully trained me and my staff on how to maximize the Remedly system, which is very robust. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, cloud-based, mobile friendly. Like the new features that have thus far been rolled out #### Cons Nothing. So far we have been very pleased with the product --- ### Excellent EMR for my small cosmetic only surgical practice - Overall rating: 5/5 - Reviewer: Lauren U. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. Very happy customer #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service, ease of use, price, Square integration #### Cons Little glitches here and there - typically fixed quickly by company #### Reasons for choosing Remedly Colleague recommendation #### Vendor response Thank you so much for your strong recommendation of Remedly's platform and services! Replied November 2022 --- ### My expereince with Remedly - Overall rating: 5/5 - Reviewer: Aria N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would say it is a pleasant expereince. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was very user-friendly and helped me a lot. #### Cons It was hard to first get the overall hand of it. #### Vendor response Thank you so much for your review! We are grateful for your strong endorsement of our solutions and services! Our support team is here to help address any questions for a faster and easier launch. Feel free to reach out anytime at support@remedly.com. Replied August 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/remedly-profile/reviews/?page=2) --- Remedly Reviews, Pros and Cons - 2026 Software Advice