--- title: "Remedly Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Remedly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Remedly is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/remedly-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Medical Scheduling Software](https://www.softwareadvice.com/medical/patient-scheduling-software-comparison/) / [Remedly](https://www.softwareadvice.com/medical/remedly-profile/) / Remedly Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/remedly-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/remedly-profile/alternatives/) # Remedly User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 78 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 59 reviews (76%) - 4 stars: 12 reviews (15%) - 3 stars: 4 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (3%) ### Most mentioned pros - It makes our work more fluid as it combines different business segments, such as scheduling, practice and billing modules altogether. - I liked that Remedly offers an all-in-one solution for practice management, EHR, billing, and patient engagement. - The automation of time consuming tasks help create a smooth an consistent workflow in our work environment. ### Most mentioned cons - Some features could be more customizable, and occasional system slowdowns can be frustrating. - Cost per month is expensive…our office does not use or bill insurance & we still use paper charts. - Unable to see or print prescription refills in Remedly. ## Remedly customer reviews Showing reviews 1-25 of 78 (page 1). ### A Solid EHR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I have had great experience with the program and the supporting team. Very satisfied overall, and looking forward to near future add-on features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Remedly's GUI is well thought-out, efficient, and user friendly. Cost is reasonably priced for a steady EHR. Layout is logical for patient record management and day-to-day patient care. Supporting team is very knowledgeable, not only with the development of the software, but also with related complex topics such as billing. I appreciate the team's proactive approach, and thoroughness. #### Cons Shortcoming generally comes from me, but supporting team has been patient, meets me where I am, at my pace. --- ### I was completely impressed with their professionalism and customer service. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Remedly is smart technology It improves patient care while making private practices profitable Remedly cares about its partners’ success and they care about ours — the essence of a true partnership #### Cons The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn. --- ### Remedly - a remedy to your business health - Overall rating: 4/5 - Reviewer: Vânia R. - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered The software is intuitive and comprehensive, but could be easier to customize. It makes our work more fluid as it combines different business segments, such as scheduling, practice and billing modules altogether. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It meets my overall needs and allows the team to access the schedule easily. The daily programming is easy to access and manage, so the service is faster and more professional. #### Cons Some features could be easier to customize and the customer support is a bit difficult to reach and solve the problems. --- ### Great Software System! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Very good the best software that I have come across recently to help alleviate the stress that can come with a work day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to navigate the platform and made it helpful when I had questions with the customer support team. #### Cons There are not very many dislikes about the platform although it would be nice to have a cloud linked for storage. --- ### Clunky and Not at all Intuitive - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I feel like Remedy needs a serious overhaul and update. I feels like software back in the 2010s. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Scheduling is intuitive and comprehensive. #### Cons The software is clunky. Navigating between modules feels very archaic. The flow is not seemless and is slow. The menu system is extremely confusing and not at all intuitive. #### Vendor response Thank you for your honest feedback - we appreciate your untarnished input which has been shared with our product team and throughout the company. We are pleased to hear that our scheduling component and our customer service meet your expectations! We'd like to hear your thoughts on a redesign which would be more fluid and intuitive - please reach out to support@remedly.com so we can gather your input! Replied November 2024 --- ### Remedly - Very good EHR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and good support. Priced reasonably especially compared to other electronic health records #### Cons There was nothing I didn't like about Remedly. Don't understand how these bigger EHR companies are so successful --- ### Desiree's Review - Overall rating: 5/5 - Reviewer: Desiree S. - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. my overall experience with Remedly is positive. it is definitely something I would overall recommend. I haven't had any issues to change that experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it was really easy to set up, its easy to navigate through. i haven't had any issues with this service since using it. #### Cons nothing at all. only issue ive ever had while using this platform is losing signal, however, no issues with software itself. --- ### Healthcare Practices Management - Overall rating: 5/5 - Reviewer: Helder G. - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Remedly makes managing a healthcare practice much easier, but expect to spend a bit of time getting familiar with its various features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Remedly is how it combines EHR, practice management, and billing into one platform. #### Cons If you're not familiar with similar systems it could take some time to get used to all the features --- ### Handy for docs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Making notes during visit is fast and I can pull labs or meds history without click hunt. Billing side talks to charts so no double entry needed. #### Cons Mobile view cuts stuff weird and sometimes I lose changes if I switch tabs too fast, plus updates log me out in middle of typing. --- ### Awesome App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: a free trial · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Remedly is easy to navigate and simple to use. #### Cons I love everything about the app Remedly. --- ### Very useful tool and easy to personalize - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Mental Health Care - Company size: Self-Employed - Product usage: a free trial · daily - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I generally enjoyed using it, and the free plan covered most of the needs I have for my practice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like how it is easy to operate, and it did take me much time to get comfortable with the platform. #### Cons It will cost me over 250 a month after the free trial if I need something more advanced. --- ### It facilitates the provision of services - Overall rating: 5/5 - Reviewer: David F. - Industry: Medical Devices - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The user experience improved and thus increased the customer base, in addition to the quality and ease of work improving. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It facilitates daily programming, thus streamlining daily activities and automating tasks that are repetitive and take up valuable time. I like it because you can have all the medical records of each patient in a very orderly manner so that when the patient is attended to, the service is faster and more professional. #### Cons There is nothing bad that I dislike. They have always provided good service. --- ### Remedly Review - Overall rating: 4/5 - Reviewer: Kathy S. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Remedly has been helpful with daily scheduling and recording financial activity. Cost per month is expensive…our office does not use or bill insurance & we still use paper charts. It would be more cost effective if we could “pay per segment” used. (We do not utilize most of what Remedly offers). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability for patients to complete & submit their own health information and make payments on the portal. #### Cons Only 2 credit card processing companies that will interface with Remedly (their rates are not competitive). Prescription refills authorized in the Rcopia portal are not recorded in Remedly. Unable to see or print prescription refills in Remedly. #### Vendor response We sincerely appreciate your feedback and would love to help your practice fully digitize and optimize your Remedly usage! While most core features such as charting, scheduling, finances, and many others are out-of-the-box and thus included in our standard pricing, insurance billing is an additional for-fee module. Your input regarding eRx refills is enlightening and we are looking into this functionality more deeply since medications display in the patient chart by default. We'd love to discuss your feedback and ensure your practice's optimization - please reach out to support@remedly.com. Thank you again for your input and insights! Replied December 2024 --- ### Coastal Health & Vitality - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience has been well so far! No complaints other than the one mentioned above. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the website is pretty self explanatory. & customer service is always quick to respond if I have any questions! #### Cons I wish I was able to adjust cards to active subscriptions without having to cancel subscription and create a new one. Other than that, I can’t really think of anything else. #### Vendor response We're pleased to hear you're a fan of Remedly! So glad to hear that our customer service team helps you get back on track quickly when needed! We appreciate your input regarding changing cards for subscriptions which we'll share with our product team - they are eager for user feedback on how we can improve, an endless pursuit. Thank you for taking time to share your thoughts! Replied November 2024 --- ### Remedly EMR Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, Remedly has been a huge assett. It did take some time to get everything figured out, but that would be the case with any EMR. I have used several EMR platforms in the past and this has been the most user-friendly and just makes the most sense. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros The remedy platform is user-friendly and designed to assist medical spas, dermatology and plastic surgery practices. I started using Remedly very early on in 2019 and can say it has come a long way. They have been understanding and patient with demanding calls to the office. Updates are always making improvements. You can call and ask for a change and will see it implemented with the next scheduled update. We have had two very knowledgeable and responsive account representatives. We bill commercial insurance through Remedly which has contracted with Auctus Dermatology Billing. A Huge shout out to John at Auctus billing as he has truly been an assett to our success. #### Cons Remedly works perfectly for our cosmetic dermatolgoy practice. Electronic RX requires extra payment so it would be nice, we are just not large enough to incur extra expenses and utilize all the add-ons.Customer support was patchy for the first years but has greatly improved. #### Vendor response Thank you so much for your inspiring and reaffirming review! We prioritize client feedback heavily into our frequent releases and we deeply value our partnership with The Auctus Group for high quality insurance billing management. We're glad to hear you appreciate our support and are super grateful to have you as our customer! Replied October 2023 --- ### We love Remedly! - Overall rating: 5/5 - Reviewer: Amanda R. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Remedly is absolutely positive!! Can’t wait to see how else they improve their already great system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We switched to Remedly from MSPA (Mack Software) after being with them for 10+ years. Their software was great but very outdated. It was a Remote Desktop setup that was only accessible on desktops only, up to 10 computers.When searching for a new EHR, I was looking for a few things in particular 1. A centralized client database since we have 2 locations and clients that frequent both2. Unlimited users / Access to the schedule via app or website3. The ability to pre-purchase services, such as Botox units, and be able to use said services with a left over quantity of unitsTo my surprise, these were really hard features to come by. Either systems were lacking or were outrageously expensive.Remedly checked all of our boxes and has been improving since on boarding. We have been able to support our business using Remedly with ease. [SENSITIVE CONTENT] is incredible and so helpful every time I have any questions #### Cons There are some select features that we had in MSPA that we miss with Remedly.1. The ability to pre-pay for services at checkout without previously creating a pre-paid package2. Ease of gift cards. Gift cards are a newer to Remedly so I imagine it is being worked on. However the gift card process isn’t great and the gift card that is printed is not presentable. We use separate gift certificates instead of the gift cards Remedly provides but the code associated with the purchase is 20-30 characters and time consuming to write when a client waiting for their gift certificate 3. Scheduling providers. We have about 15 different providers between the offices. I would like the ability to input times available and have only those scheduled providers on the schedule rather than placing time blocks to convey availability #### Vendor response Thank you for your feedback on Remedly! We really appreciate the details you've provided and would like to discuss further with you how these specific features can improve. Please schedule time with your Customer Success Manager so they can capture and share your input! Replied November 2022 --- ### Flexible build Scheduling and EMR application - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loved it. We needed a completely separate EMR and scheduling tool that was easy to use. This absolutely worked for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was very easy to customize, use and train. The customer support was fantastic. We were trying to find a product that could be customized for a very specific application and may operators. This was the only one that would do what we needed and provided growth, flexibility, numerous text and marketing options, and very reasonable cost structure. #### Cons Document build and management was the most complicated feature. Fillable forms didn't line up properly, we eventually went back to paper forms. #### Vendor response Thank you for your valuable feedback Courtney! We love hearing that you found Remedly highly flexible to address your unique needs successfully! Our platform is used by a broad range of specialties, attesting to its configurability. We appreciate your kind words on our support team as well - they work hard to make sure our clients maximize on their investment! Replied July 2023 --- ### Remedly Is a decent practice management and scheduling system - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This system works well for scheduling and charting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Cloud-based. I like the ease of inputting appointments. Once the templates are in place, which was a time consuming process, charting is easy as well. They have made improvements over time and are receptive to feedback. I like the support team. #### Cons The system does not generate enough useful reports. It seems to have improved, but still not that useful. One puts in a lot of data, but most of it can’t be utilized for information. The system is not ideal for insurance use. In fact, if you do a lot of insurance I cannot recommend this system at this time. Quoting and inputting payments is cumbersome and we use a different method for that in the practice. #### Vendor response Hello, Orna! Thank you for your feedback. We are pleased to hear that Remedly helps your practice run more efficiently and that you appreciate working with our support team! We now have a dedicated module for handling insurance claims called Revenue Cycle Management (RCM). Designed in collaboration with our partner The Auctus Group, a top insurance billing firm, the RCM module provides an intuitive user interface for streamlined medical billing. Whether you manage your claims in-house or outsource your billing to The Auctus Group, our solution helps practices maximize on their claims and reduce their billing overhead. As for improved reporting, we also offer our Advanced Analytics module. These high-level, graphical reports can be manipulated on the fly, allowing you to drill down on the insights you need to analyze your practice's efficiency and effectiveness. Feel free to contact us at support@remedly.com to learn more about these modules and thank you for your input! Replied February 2022 --- ### Every day use and Advanced Analytics - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Plastics - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered A+, great that they listen to users and implement new ideas that everday users need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Charting and all EHR/EMF functions are easy to use, but we are really starting to utilize other features for reporting. #### Cons Now that there is training set up to become a super user, that has been a valuable asset #### Vendor response Wow Lisa we are deeply appreciative of and grateful for your superlative review! We work hard to deliver for our practices and are thrilled to hear that our platform is user friendly and that, through our training support, you're expanding your Remedly usage. Thank you again for your stellar review! Replied October 2023 --- ### Very pleased with this product - Overall rating: 5/5 - Reviewer: Maureen M. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Reducing the paper charts in our office has been huge. Remedly is easy for me (I am the tech. challenged one) to manage patient charts. It seems very intuitive to me to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a very small practice with only 6 billing codes- the ability to customize was HUGE for us as most products have too many features we would never use but would end up paying for. #### Cons For our office, it was just taking the time for us to learn while still working with an old server based system. Remedly has so many instructional videos as well as their Zen Desk for help. It was more our office issue and not Remedly. #### Vendor response We're so pleased to hear of the impact Remedly has made to your office to move from paper-based workflows to digital! We're glad to know you get so much value from using our EHR for practice management integrated with our RCM for claims management. There's always a learning curve with new systems and we're pleased you were able to use our online Help Center to support your team with this transition. Thank you so much for your feedback - it is a wonderful holiday gift for our team! Replied December 2022 --- ### Positive Experience with Remedly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered Biggest issue for me personally has been portability and easy of use. Also, much less expensive (and support staff much more responsive) than with Nextech, who I left after 25 or so years of steadily increasing costs and decreasing tech support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive, easy to use, can be accessed from anywhere via smart device/phone (i.e. can check next days schedule, finish some notes on the phone after coming home for dinner), secure & HIPPA compliant communication, excellent photo storage system (directly off iPhone), ability to submit prescriptions directly to pharmacy, financial reports, etc #### Cons A few quirks with the reminder system (lists oldest first and have to scroll all the way to bottom of list to find current ones) that I have asked them to fix and they still have not done so - but overall, very responsive support team and I am sure they will do so --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, we are very pleased with the platform. We would highly recommend it to anyone #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall functionality, ease of navigation through platform, ease of invoicing and inventory management. Really, we love everything about it. If there is something that can be fixed, they are great about taking that information and implementing it though monthly updates. #### Cons Lack of functional app for the i phone. We can access it on our phone but it is extremely cumbersome to use #### Vendor response Thank you for your feedback on Remedly! We are pleased to see that you're enjoying using our platform. In terms of the mobile interface, we are enhancing this functionality in our next release early next month. We'll let you know when it's in place so you can check it out! Replied November 2022 --- ### Essential part of our Practice - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Must have for our practice after using it for the past 3 years, new staff get up and running with it fairly easily. Very reliable and look forward to future releases. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Solid cloud based integrated software for all aspects of plastic surgery. So many features it keeps everyone informed about our patient flow from scheduling to invoices and charting. For executive management it provides real time analysis of practice trends and identifies staff productivity. #### Cons I hope the mobile interface will adjust to screen views better with future releases. --- ### Beverly Hills Practice Owner - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I signed up with Remedly as my first practice purchase out the gate. The on boarding team treats you like family and is vested in the growth of your practice from the get go. The platform is constantly improving and add customization and partnerships. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Use, Price, Customer Support, Scheduling Platform. #### Cons Photo System does not meet the needs of a plastic surgery practice but would work well for a medical spa. --- ### Fantastic Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic experience. My point of contact at the company has successfully trained me and my staff on how to maximize the Remedly system, which is very robust. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, cloud-based, mobile friendly. Like the new features that have thus far been rolled out #### Cons Nothing. So far we have been very pleased with the product ---