# Best Substance Abuse EMR Software - 2026 Reviews & Pricing

> Find the best Substance Abuse EMR Software for your organization. Compare top Substance Abuse EMR Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/medical/substance-abuse-software-comparison

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# Best Substance Abuse EMR Software of 2026

Updated July 10, 2026

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1.  Popular Comparisons
2.  Buyers Guide
3.  Related Software

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Showing 1 - 25 of 110 products

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
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**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: AdvancedMD EHR

[AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/)

3.60

[(465)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/)

Best for:HIPAA Compliant

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

The AdvancedMD EHR Software offers a comprehensive Electronic Medical Record (EMR) service designed to streamline and optimize various aspects of medical practice management. It boasts an extensive suite of smart applications that provide a unified workflow experience, enabling synchronized access to essential information across all roles within a practice. This synchronization aims to improve productivity and reduce data entry, ultimately enhancing efficiency and workflow cohesion. The software is tailored to accommodate practices of varying sizes, ranging from solo practitioners to large group practices, management services organizations (MSOs), independent practice associations (IPAs), and accountable care organizations (ACOs). With a focus on providing flexible solutions, the software offers scalability to support the growth of independent healthcare practices, all while ensuring affordability and ease of implementation. Notable features of the AdvancedMD EHR Software include virtual practice capabilities, which leverage interoperability standards to deliver 21st-century care with readily accessible information. Additionally, the software is customizable to meet the specific workflow needs of various medical specialties, offering tailored solutions for single and multi-specialty practices, including custom billing codes, clinical templates, and subnotes. The platform’s open database connectivity interface, ODBC, provides direct read-only access to practice data at any time, strengthening data accessibility and ensuring that crucial information is always within reach. In terms of billing and revenue management, the AdvancedMD EHR Software excels in providing a highly capable billing and reporting platform alongside market-leading practice management, EHR, and patient engagement functionalities. These capabilities are designed to streamline business operations, optimize appointments, drive efficient claims processes, and enhance revenue collection. The software’s focus on patient flow experience is further emphasized through technology-enabled automation that simplifies workflow, reduces administrative overhead, and enhances overall practice efficiency. With integrated scheduling and billing functionalities, practices can effectively manage appointments, optimize resource utilization, and drive extraordinary results through efficient claims processes, powerful scrubbing, and revenue collection tools. The AdvancedMD EHR Software encompasses a robust revenue cycle management (RCM) service that integrates expertise, technology, and convenience into a transparent billing paradigm, aiming to streamline AR tasks, accelerate claims processing and collections, and optimize financial performance. Furthermore, the software offers detailed reporting and analytics features, providing insight into vital financial metrics to support informed business decisions. This includes access to over 150 standard reports and nearly 500 configurable reports, enabling practices to measure, manage, and control revenue performance effectively. The software's patient engagement features include the automation of appointment reminders, patient self-scheduling, patient consent forms, patient education, patient messaging, and a self-service patient portal. Additionally, it offers reputation management tools to gather patient feedback and enhance the overall patient experience. Mobile access is facilitated through a family of dedicated apps, delivering untethered access to practice data in a secure environment. The various apps cater to clinical, front office, patient kiosk, and administrator needs, ensuring real work-life balance and total access for all personnel. Specific specialty-focused workflows, tailored tools, and expert support are provided for an extensive range of medical specialties, promoting personalized and custom-tailored solutions for all staff and patients. The software's cloud-hosted capabilities, powered by Amazon Web Services (AWS), ensure stability, security, and convenient access from any location and device. Security measures, including multi-factor authentication, are in place to safeguard the confidentiality, integrity, and availability of all practice data.... [Read more](https://www.softwareadvice.com/product/1018-AdvancedEHR/)

### What users love

-   Straightforward daily navigation
-   Intuitive and friendly design

### To take in mind

-   Complex and frustrating billing workflows
-   Slow and unresponsive support team
-   Insufficient and confusing training resources

### Best rated features:

Patient Intake

5.0

HIPAA Compliant

4.5

Customizable Forms

4.4

For Chiropractors

4.0

### Worst rated features:

Treatment Planning

4.0

Online Booking

4.0

Patient Engagement

4.0

Reminders

4.0

[See all features](https://www.softwareadvice.com/product/1018-AdvancedEHR/#key-features)

### Product: athenaOne

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.79

[(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Best for:Popular

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions. The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes. athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients.... [Read more](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

### What users love

-   Intuitive and user-friendly design
-   Convenient access from anywhere
-   Robust all-in-one integrations

### To take in mind

-   Slow and inconsistent support response
-   Cumbersome and impersonal portal
-   Complex and error-prone billing

### Best rated features:

Patient Management

5.0

Healthcare Compliance

5.0

For Healthcare

5.0

Case Management

5.0

### Worst rated features:

For Orthopedics

1.0

Clinical Notes

1.0

Quotes/Estimates

1.0

[See all features](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/#pricing-and-plans)

### Product: RXNT

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.30

[(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer, free in-house support, free mobile applications, and no "hidden fees." Connected iOS and Android apps for mobile and tablet allow providers to e-prescribe, manage patient information, charge capture, schedule providers and practice resources, and check-in patients from anywhere. Our dedicated U.S. support team is your partner, delivering a collaborative approach to solving business challenges for practices and specialties of all sizes. RXNT's Practice Management & Billing helps maximize revenue and profitability for your practice. Customizable reports allow users to monitor and analyze practice data and projected revenues, and conduct real-time eligibility checks for claims using electronic remittance advice (eRA). Automated claims accuracy checks and built-in claim scrubbing detects and eliminates billing code errors, resulting in faster reimbursement. Plus, a comprehensive and always up-to-date database of ICD-10 codes means fewer claim rejections. Meanwhile, manage appointments and collect payments with automatic appointment reminders, charge capture, insurance eligibility, and patient bill pay. Single sign-on simplifies operations for central billing offices. RXNT’s EHR improves patient care and streamlines clinical management. With single sign-on (SSO) for multiple locations, access patient health and prescription history at the point-of-care, schedule patients and providers, and request and review lab or imaging orders. Plus, attach and organize documents within patient charts for clinical care plans and follow-ups. Customizable "smart" encounter forms and short keys eliminate redundancy and improve workflows. Share real-time data with patients and other clinicians for better care coordination and next-step support. Patients benefit from the PHR Patient Portal, check-in features, electronic prescribing, and referrals. RXNT’s E-Prescribing is EPCS-certified, PDMP-integrated, Surescripts-certified, HIPAA-compliant, and supports MACRA and MIPS when connected to EHR. Any of RXNT’s software products (EHR, ERX, PM, Billing, Scheduling) can be combined for a completely integrated "Full Suite" system. Our unified software suite employs a secure, central database so your data passes through every product in real-time no matter the device.... [Read more](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

### What users love

-   Intuitive and accessible platform
-   Streamlined electronic prescribing workflow
-   User-friendly and clear design

### To take in mind

-   Limited and unresponsive support
-   Cumbersome patient data handling
-   Prescription processing and pharmacy issues

### Best rated features:

Therapy Notes

5.0

Reminders

5.0

Search/Filter

5.0

Real-Time Reporting

5.0

[See all features](https://www.softwareadvice.com/medical/rxnt-emr-profile/#key-features)

### Scheduling

$32.00/month

Manage patient appointments and office resources.

### Electronic Health Records

$126.00/month

Real-time access to custom charts and reports, lab test requests and review, and patient portal. Also includes electronic prescribing and practice scheduling. Full access and supervising licenses are available.... [Read more](https://www.softwareadvice.com/medical/rxnt-emr-profile/#pricing-and-plans)

### Practice Management

$213.00/month

Streamline billing, reduce denials and rejections, and get reimbursed faster. Includes medical billing with unlimited claims and practice scheduling. Lower claim volume licenses are available.... [Read more](https://www.softwareadvice.com/medical/rxnt-emr-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/medical/rxnt-emr-profile/#pricing-and-plans)

### Product: Tebra

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

3.95

[(1372)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Best for:On the rise

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

"Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. It combines certified EHR technology, clinical documentation, ePrescribing (including EPCS), lab ordering, scheduling, billing and claims management, telehealth, and patient engagement tools into a single, integrated workflow. Tebra helps practices reduce administrative workload, improve operational efficiency, and manage billing and revenue cycle processes without relying on multiple disconnected systems. Automation and AI-assisted documentation support faster charting and day-to-day tasks, while integrated patient communication, digital intake, and online scheduling tools help practices improve overall patient experience."... [Read more](https://www.softwareadvice.com/medical/kareo-profile/)

### What users love

-   Intuitive and user-friendly interface
-   Comprehensive onboarding and training resources
-   Flexible provider and client access

### To take in mind

-   Inconsistent and unresponsive support experience
-   Complex and unintuitive billing processes
-   Unexpected fees and costly transitions

### Best rated features:

Online Forms

5.0

Patient Flow Management

5.0

Alerts/Notifications

5.0

Recurring Appointments

5.0

[See all features](https://www.softwareadvice.com/medical/kareo-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/medical/kareo-profile/#pricing-and-plans)

### Product: CollaborateMD

[CollaborateMD](https://www.softwareadvice.com/medical/collaboratemd-profile/)

4.06

[(113)](https://www.softwareadvice.com/medical/collaboratemd-profile/reviews/)

Best for:HIPAA Compliant

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Looking to simplify billing, increase efficiency, and maximize revenue? CollaborateMD is a cloud-based medical billing and practice management solution that streamlines billing and coding processes, reduces administrative burdens, and optimizes reimbursements. From appointment scheduling to payment posting, CollaborateMD equips practices and billing services with the tools and control necessary to run their business efficiently. Key features include real-time claim submission, front-end claim scrubbing, patient eligibility checks, claim tracking, follow-up, and task management tools. A built-in clearinghouse provides deeper insights and faster claims resolution. CollaborateMD also offers patient-friendly tools such as registration/intake forms, patient responsibility estimates, prompt-pay discounts, patient-directed payment plans, and a convenient online portal. These features not only increase patient payments but also boost patient satisfaction. Seamless integration with electronic health record (EHR) systems ensures that clinical and billing processes are streamlined, eliminating the need for manual data entry. An 837 file import feature allows you to export files directly from your EHR into your CollaborateMD account, automatically creating claims and reducing errors. With more than 125 available reports and the option to create custom dashboards, CollaborateMD enables you to monitor key performance indicators and the financial health of your practice or business and share securely with staff. The software supports unlimited growth, making it suitable for any size or specialty and offers enhanced user control and unlimited users. CollaborateMD protects all data with the highest form of security and stays up to date on medical coding regulations, including HIPAA. Whether you’re scheduling patients, managing claims review and corrections, posting payments, or generating financial reports, CollaborateMD is an easy-to-learn, secure software that automates front-office and back-end billing tasks, so you can focus on what matters most—providing care or support to those clients helping patients.... [Read more](https://www.softwareadvice.com/medical/collaboratemd-profile/)

### Best rated features:

EMR/EHR

5.0

For Substance Abuse Therapy

5.0

Document Management

5.0

Healthcare Compliance

5.0

### Worst rated features:

Dunning Management

1.0

Scheduling

1.0

[See all features](https://www.softwareadvice.com/medical/collaboratemd-profile/#key-features)

### Product: AdvancedMD Billing Services

[AdvancedMD Billing Services](https://www.softwareadvice.com/medical/amd-billing-profile/)

4.11

[(85)](https://www.softwareadvice.com/medical/amd-billing-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health records, telemedicine, patient engagement, practice analytics reporting, and physician-performance benchmarking. Additionally, it offers a managed billing option for practices looking to use a third-party billing company. AdvancedMD includes tools and technologies to integrate practice and patient workflow together for small to large practices. It also offers onsite and telemedicine appointment scheduling, appointment reminders for patients, automatic insurance eligibility verification for next-day patients, and many more features. The iPad check-in kiosk pushes information from consent forms straight into the patient chart, and charge capture occurs during the charting process and pushes claims information to the billing staff automatically. The features offered by AdvancedMD are bundled in a fully integrated suite, allowing users to access data via the centrally managed AdvancedMD cloud.... [Read more](https://www.softwareadvice.com/medical/amd-billing-profile/)

### Best rated features:

Dunning Management

5.0

Invoice History

5.0

Document Storage

5.0

Code & Charge Entry

5.0

### Worst rated features:

EHR/EMR Integration

1.0

Medical Billing

2.5

Insurance Eligibility Verification

3.8

Online Invoicing

4.0

[See all features](https://www.softwareadvice.com/medical/amd-billing-profile/#key-features)

### Product: Opus

[Opus](https://www.softwareadvice.com/medical/opus-ehr--profile/)

4.80

[(59)](https://www.softwareadvice.com/medical/opus-ehr--profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Opus is enterprise behavioral health software built for treatment facilities and group practices of 5+ clinicians. By unifying CRM, EHR, and RCM into one platform, Opus eliminates the operational complexity of scaling — from multi-provider scheduling and documentation to facility-wide claims processing. The EHR features AI-powered Copilot for generating progress notes in-person and via telehealth, customizable workflows, and real-time insights across your provider team. The CRM automates patient tracking, census management, and referral pipelines at scale. Opus handles the administrative weight of growing organizations: insurance verification, e-prescribing, lab integration, outcomes measurement, and claims processing for UB-04 and CMS-1500 forms. Scheduling, telehealth, and video conferencing are fully integrated. Opus is the operational backbone for behavioral health organizations ready to grow.... [Read more](https://www.softwareadvice.com/medical/opus-ehr--profile/)

### Best rated features:

Calendar Management

5.0

Medication Alerts/Warnings

5.0

Outcome Assessment Tools

5.0

Teletherapy

5.0

### Worst rated features:

Claims Management

1.0

Insurance Eligibility Verification

2.7

Confirmations/Reminders

3.0

[See all features](https://www.softwareadvice.com/medical/opus-ehr--profile/#key-features)

### Product: MedEZ

[MedEZ](https://www.softwareadvice.com/medical/medez-profile/)

4.75

[(20)](https://www.softwareadvice.com/medical/medez-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

MedEZ is a web-based Electronic Health Record (EHR) and revenue cycle management platform designed specifically for behavioral health and substance use treatment providers. The system supports the full operational workflow of treatment facilities, including clinical documentation, patient management, scheduling, billing, and reporting, all within a single integrated platform. Built for behavioral health organizations of all sizes, MedEZ enables providers to streamline clinical workflows, improve compliance, and optimize financial performance. The platform supports a wide range of care models including outpatient programs, intensive outpatient (IOP), partial hospitalization (PHP), residential treatment, IPF, and medication-assisted treatment (MAT). MedEZ includes a robust appointment and program scheduling system with individual and group session management, automated reminders, waitlists, and resource scheduling. A centralized patient management dashboard allows staff to quickly access clinical records, treatment plans, and program participation. The platform provides comprehensive clinical documentation tools, including customizable note templates, treatment plans, assessments, and outcome tracking. Integrated laboratory, pharmacy, and document management modules allow providers to securely store patient records, manage medication workflows, and access lab results within the patient chart. MedEZ also includes a complete behavioral health billing and revenue cycle management solution. The system supports electronic and paper claim generation, insurance eligibility verification, payment posting, claim tracking, and reporting to help organizations maximize reimbursements and maintain financial visibility. Additional capabilities include a secure patient portal, role-based access controls, HIPAA-compliant data management, and powerful reporting tools that provide insights into clinical performance and operational efficiency.... [Read more](https://www.softwareadvice.com/medical/medez-profile/)

### Best rated features:

Electronic Payments

5.0

Calendar Management

5.0

Data Import/Export

5.0

Treatment Planning

4.0

### Worst rated features:

Medical Billing

1.0

Patient Portal

2.0

Charting

2.0

Therapy Notes

2.0

[See all features](https://www.softwareadvice.com/medical/medez-profile/#key-features)

### Product: Advanced Data Systems

[Advanced Data Systems](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/)

4.59

[(114)](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Advanced Data Systems provides healthcare software designed to streamline clinical and administrative workflows for various medical organizations. The software suite supports medical practices, health systems, addiction treatment centers, imaging centers, laboratories, rural hospitals, and medical billing companies. It caters to specialties such as behavioral health, podiatry, ophthalmology, orthopedics, pain management, neurology, and radiology. Advanced Data Systems includes MedicsCloud EHR for clinical documentation, Practice Management software for scheduling and administrative tasks, and MedicsRIS for radiology workflow management. MedicsScribe AI enables voice-to-text data input and real-time clinical data capture. Additional features include a patient portal, electronic prescribing, remote patient monitoring tools, and healthcare analytics. Advanced Data Systems offers specialty-specific customizations to meet the needs of different medical fields. It complies with FHIR standards for interoperability and is Cures Act certified, ensuring data security and regulatory compliance. The system is designed to integrate with existing healthcare technology to support operational continuity.... [Read more](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/)

### Best rated features:

Workflow Management

5.0

Charting

5.0

Physician Management

5.0

Reminders

5.0

[See all features](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/#key-features)

### Product: NextGen Enterprise

[NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)

4.15

[(33)](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen Enterprise serves medium to large enterprise-level ambulatory medical practices. Configured to meet your practice's specific needs, CURES-certified NextGen Enterprise EHR offers customizable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. Options are available for on-premise or managed cloud hosting. With NextGen Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology with NextGen Ambient Assist. NextGen Mobile Pro provides these capabilities to clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. The solution provides rules-based charge creation, claims scrubbing and processing, and supports A/R management, collections, and reporting.... [Read more](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/)

### Best rated features:

API

5.0

Confirmations/Reminders

5.0

Patient Portal

5.0

Practice Management

5.0

### Worst rated features:

Imaging and X-rays

2.0

Reporting/Analytics

2.5

[See all features](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/#key-features)

### Product: EZClaim

[EZClaim](https://www.softwareadvice.com/medical/ezclaim-profile/)

4.52

[(128)](https://www.softwareadvice.com/medical/ezclaim-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

EZClaim Medical Billing is a medical billing software that caters to both single and multi-provider practices. It can be deployed both on-premise and in the cloud. This software assists users through the entire billing and scheduling process and can also be integrated with third-party electronic medical record (EMR) software system. Key features of EZClaim Medical Billing include electronic billing, eligibility verification, patient statements and customized superbill. Its drag and drop appointment capabilities aid the scheduling of appointments. Claim scrubbing, billing services and electronic patient statements are also available for purchase separately. A task management system allows for follow-up of workflows, thus reducing overhead. EZClaim Medical Billing features customizable time slot border and background colors for the classification and management of appointment scheduler. Available on a monthly subscription basis, the solution offers support via phone and email to its customers.... [Read more](https://www.softwareadvice.com/medical/ezclaim-profile/)

### Best rated features:

Calendar Management

5.0

Reminders

5.0

Patient Management

5.0

Invoice History

5.0

[See all features](https://www.softwareadvice.com/medical/ezclaim-profile/#key-features)

### Product: EHRYourWay

[EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)

4.88

[(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

EHR YOUR WAY is an electronic health record (EHR) software designed for mental health professionals, clinical health providers, substance abuse treatment centers, and hospitals. The software is configurable to meet the specific requirements of these providers. It is an ONC-certified, cloud-based EHR that offers a money-back guarantee. The software features an efficient patient intake process with a flexible CRM module, easy scheduling with enterprise-level features, and a hospital-grade chargemaster for efficient billing. Providers can maintain their existing workflow by creating an electronic copy of their paper forms within the EHR. EHR YOUR WAY offers a comprehensive reporting module for tracking clinical key performance indicators and outcome measurements. The software also includes a client portal where patients can complete intake forms, make payments, message providers, and schedule appointments. Additionally, the EHR allows for the creation of custom forms with features such as mandatory fields, auto-population, supervisor sign-off, review alerts, and automated billing.... [Read more](https://www.softwareadvice.com/medical/ehryourway-profile/)

### Best rated features:

Forms Management

5.0

Client Portal

5.0

Admissions Management

5.0

Records Management

5.0

[See all features](https://www.softwareadvice.com/medical/ehryourway-profile/#key-features)

### Product: Fusion EHR

[Fusion EHR](https://www.softwareadvice.com/product/80619-fusion/)

5.0

[(1)](https://www.softwareadvice.com/product/80619-fusion/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Fusion offers a fully integrated correctional EHR solution that includes clinical and behavioral health content, electronic medication administration record (eMAR), electronic dental record (eDental), infirmary management and numerous other features and clinical documentation tools. The EHR comes equipped with over 2,300 corrections-specific encounter templates of various specialty and subspecialty clinical workflows. Fusion manages over 250,000 inmates in over 200 correctional facilities throughout the US ranging in size from single-member practices to large institutions with multiple clinics. The EHR increases operational efficiencies for inpatient and outpatient services including but not limited to annual exams/initial intake screenings, clinic visits, chronic disease monitoring, telemedicine, vaccine records, sick call triage, medication administration, mental health and discharge planning for inmates. It also possesses a robust reporting environment that provides real time data to enable effective decision making throughout the organization. The EHR offers powerful interoperability and imports and exports data using HL7-compliant inbound and outbound data exchange with third-party systems such as jail management system (JMS), pharmacy, lab, radiology, health information exchange (HIE), and hospital EHR systems. The EHR can be deployed as a client-hosted or cloud solution. It works on most tablets and laptops, is compatible with all browsers, and is HIPAA compliant.... [Read more](https://www.softwareadvice.com/product/80619-fusion/)

### Product: myEvolv

[myEvolv](https://www.softwareadvice.com/medical/netsmart-evolv-profile/)

2.96

[(13)](https://www.softwareadvice.com/medical/netsmart-evolv-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

myEvolv is a comprehensive, web-based electronic health record (EHR) platform purpose-built to support the complex clinical, operational and financial needs of mental and behavioral health, addiction treatment, intellectual and developmental disability (IDD), autism, and child and family service organizations. Designed to scale with organizations as their service models evolve, myEvolv provides configurable workflows that adapt to how care is delivered—without forcing providers to change established practices. The platform supports whole-person, person-centered care by connecting clinical documentation, scheduling, billing and reporting into a single system. Providers gain real-time access to individual records from the office or field, enabling timely, informed decision-making across multidisciplinary teams. myEvolv includes flexible assessment and evaluation tools, customizable clinical forms, support for evidence-based treatment programs and electronic signature capabilities to streamline documentation while maintaining compliance. Operationally, myEvolv helps organizations improve efficiency and visibility across services, programs and staff. Built-in scheduling and referral management tools allow agencies to coordinate care more effectively, while performance tracking and data collection support outcomes measurement and value-based care models. Organizations can analyze service effectiveness by individual served, program, provider or location, using robust reporting and analytics capabilities. From a financial perspective, myEvolv integrates clinical documentation with revenue cycle management to reduce administrative burden and support accurate, timely reimbursement. The system automatically generates claims from service data, determines appropriate payer rates based on coordination of benefits, and supports complex Medicare, Medicaid and state-specific billing requirements. Financial and billing data can be exported to general ledger systems, helping organizations maintain strong financial oversight. myEvolv is ONC Health IT certified and designed to support regulatory compliance at the federal and state levels. The platform also includes interoperability capabilities to securely exchange data across care settings and systems, helping organizations collaborate with external providers and partners when needed. Optional mobile access enables community-based staff to document services in both connected and disconnected environments. With its configurable architecture, scalable design and focus on real-world clinical workflows, myEvolv is well suited for midsize and large human services organizations seeking a flexible EHR that supports growth, compliance and care coordination. The solution is used across a wide range of settings, including community mental health centers, residential and outpatient programs, substance use treatment organizations and integrated behavioral health agencies.... [Read more](https://www.softwareadvice.com/medical/netsmart-evolv-profile/)

### Best rated features:

Medication Management

5.0

EMR/EHR

3.0

Appointment Scheduling

1.0

E-Prescribing

1.0

[See all features](https://www.softwareadvice.com/medical/netsmart-evolv-profile/#key-features)

### Product: Qualifacts Insync

[Qualifacts Insync](https://www.softwareadvice.com/product/421013-InSync-EMR/)

4.49

[(392)](https://www.softwareadvice.com/product/421013-InSync-EMR/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

For substance abuse centers in need of an EMR system, InSync offers applications that can be deployed over the Web or hosted on-premise. Clients are mostly small and midsized centers. Scheduling and billing functions are included.... [Read more](https://www.softwareadvice.com/product/421013-InSync-EMR/)

### What users love

-   Intuitive navigation after onboarding
-   Streamlined and intuitive interface
-   Tailored workflows and flexibility

### To take in mind

-   Implementation and support frustrations
-   Slow loading and lag issues

### Best rated features:

Drag & Drop

5.0

Invoice History

5.0

Inventory Management

5.0

Medication Alerts/Warnings

5.0

[See all features](https://www.softwareadvice.com/product/421013-InSync-EMR/#key-features)

### Product: Alleva

[Alleva](https://www.softwareadvice.com/medical/alleva-profile/)

4.47

[(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Alleva offers an Electronic Medical Record (EMR) solution fine-tuned to the demands of the behavioral health sector, assisting organizations in transcending traditional data management problems through advanced, data-driven technology. This innovative solution is designed to streamline the operational complexities faced by behavioral health professionals, placing a keen focus on the simplification of data management and the improvement of outcomes for both the organization and the individuals they serve. Central to Alleva's value proposition is its ability to make organization data not only accessible but actionable. Through its built-in insights feature, Alleva empowers organizations by summarizing their strengths and weaknesses, thereby funneling critical data points directly to devices at regular intervals. This ensures that decision-makers are consistently equipped with updated, comprehensive analyses on organizational performance, areas of excelling, and potential improvement zones. As a result, Alleva positions itself as a tool for fostering smarter business decisions, enhancing clinical outcomes, and ultimately facilitating improved care. Alleva's system is imbued with automation features, including auditing and compliance, designed to alleviate the burden of routine tasks typically faced by practitioners. This reduction in manual administrative work allows professionals to redirect their focus towards patient-centric activities, fostering more meaningful connections. The ease and efficacy of accomplishing these fundamental tasks are heightened by user-friendly dashboards that provide a clear view into critical data metrics at a glance. A distinctive attribute of the Alleva EMR system is its proprietary compliance technology. This technology is meticulously engineered to ensure that all charts, notes, and documents are compliant with state licensure, insurance providers, and accreditation bodies such as JCAHO and CARF. The inclusion of built-in artificial intelligence (AI) further augments the compliance process, reviewing relevant data from practitioners' notes and dynamically populating dashboards with essential information, thereby aiding in swift navigability and informed decision-making. Alleva claims trust and endorsement from some of the premier clinics and caretakers within the behavioral health domain, reflecting a positive reception from its user base. Testimonials highlight Alleva's user-friendly interface, impeccable customer service, and professional support. Furthermore, users laud its provision of evidence-based treatment modalities, quick documentation modules, and seamless integration with complete clinical systems. Alleva's approach, therefore, encapsulates a holistic solution tailored to the behavioral health industry's nuanced requirements. By placing an emphasis on simplifying data workflows, enhancing clinical outcomes, and ensuring compliance through technological innovations, Alleva asserts itself as a comprehensive tool for behavioral health professionals seeking to amplify their impact while navigating the complexities of modern healthcare data management.... [Read more](https://www.softwareadvice.com/medical/alleva-profile/)

### Best rated features:

Forms Management

5.0

Progress Tracking

5.0

Healthcare Compliance

5.0

Alerts/Notifications

5.0

### Worst rated features:

Access Controls/Permissions

3.0

Documentation Management

3.5

[See all features](https://www.softwareadvice.com/medical/alleva-profile/#key-features)

### Product: myAvatar

[myAvatar](https://www.softwareadvice.com/medical/netsmart-avatar-suite-profile/)

2.26

[(37)](https://www.softwareadvice.com/medical/netsmart-avatar-suite-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

myAvatar by Netsmart is a comprehensive, recovery‑focused electronic health record platform built specifically for behavioral health and addiction treatment organizations. Its design centers on supporting community-based, residential and inpatient programs through a whole‑person, integrated care model. The system leverages real‑time analytics, AI-assisted clinical decision support and streamlined workflows to help providers deliver more coordinated and effective care. Clinicians and staff can easily access client information through role‑based dashboards, capture documentation for a wide range of care settings, and benefit from features like inpatient closed-loop medication management that enhance safety and efficiency. Financial and operational capabilities are deeply embedded in the platform, making it well suited for organizations managing complex reimbursement environments. myAvatar supports intricate billing models such as value-based reimbursement, shadow billing and non-profit grant funding, while also handling Medicare pharmacy billing and long‑term episodes of care. Its automated claims generation, electronic remittance processing, utilization management tools and eligibility verification help streamline the entire revenue cycle. Operationally, the platform tracks key performance indicators related to compliance, revenue and organizational goals, while offering mobile workflow support and user‑friendly role-specific dashboards. These elements collectively allow organizations to optimize clinical, financial and administrative workflows in a unified environment. Interoperability and compliance are core strengths of myAvatar. The platform is ONC 2015 Edition Cures Update certified and designed to support HIPAA-compliant operations through secure data exchange and encryption standards. It integrates seamlessly with pharmacy, laboratory and payer systems, and supports major interoperability frameworks such as Carequality, health information exchanges and FHIR APIs. This enables providers to connect their care environments and share critical health information across systems. With a scalable architecture tailored for mid‑to‑large behavioral health organizations—including psychiatric hospitals, substance abuse providers and community mental health centers—myAvatar offers a robust and adaptable solution that meets the complex demands of modern behavioral healthcare.... [Read more](https://www.softwareadvice.com/medical/netsmart-avatar-suite-profile/)

### Best rated features:

Patient Records Management

5.0

API

5.0

Medical Billing

4.5

Decision Support

4.0

### Worst rated features:

For Mental/Behavioral Health

1.0

Appointment Scheduling

1.0

Workflow Management

3.2

Medication Management

3.3

[See all features](https://www.softwareadvice.com/medical/netsmart-avatar-suite-profile/#key-features)

### Product: Zanda

[Zanda](https://www.softwareadvice.com/medical/power-diary-profile/)

4.61

[(204)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Zanda is a practice management system for allied health practices, offering tools that streamline practice management. Features include calendar management, automated appointment reminders (via SMS or email), configurable treatment and session note templates, online forms, a client database, invoicing, waiting list, online booking, 2-way SMS chat, telehealth, a built-in practice operations manual, practice notifications and team communication hub, detailed reports, a practice dashboard and more. Zanda is used by allied healthcare professionals including psychologists, physical therapists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors and other health practices. From solo practitioners to large multi-location clinics, Zanda is designed for practices of all sizes. Zanda integrates with leading platforms such as Stripe, Zoom Telehealth, Mailchimp, Xero, Physitrack, Outlook Mail, Outlook Calendar, GoFax, Google Calendar, Medicare/DVA (AU), and Tyro (AU). Zanda extends support via email, support chat, or scheduled phone and video calls.... [Read more](https://www.softwareadvice.com/medical/power-diary-profile/)

### Best rated features:

Contact Database

5.0

Document Storage

5.0

For Chiropractors

5.0

Reminders

5.0

### Worst rated features:

Reporting/Analytics

1.0

Patient Engagement

1.0

Communication Management

3.0

[See all features](https://www.softwareadvice.com/medical/power-diary-profile/#key-features)

### Health Practice Starter Plan

$19.00/month

Up to 1000 appointments.

### Health Practice Growth Plan

$49.00/month

Unlimited appointments.

### Group Practice Growth Plan

Custom

Pricing available upon request

Unlimited appointments.

[See full pricing details](https://www.softwareadvice.com/medical/power-diary-profile/#pricing-and-plans)

### Product: myInsight

[myInsight](https://www.softwareadvice.com/medical/netsmart-insight-profile/)

2.17

[(3)](https://www.softwareadvice.com/medical/netsmart-insight-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

myInsight by Netsmart is a cloud-based practice management and electronic health records solution that serves public health agencies. The primary features include clinical and case management, financial management, operational management, family planning, immunization and wellness initiatives. The clinical and case management feature allows users to schedule appointments, access patient accounts in real time, manage orders, medications, vital signs, maintain confidentiality and adhere to recommendations from Public Health Informatics Institute. The financial management allows users to manage claims, payer information, medical billing and general accounting. The operational feature of the solution provides data exchange with HIEs, state registries and other providers, inventory integration with medications and supplies and tracks result by an individual, staff member and programs. It is compatible with Windows. Support is offered via email and over the phone. Other support options include support portal, installation guides, knowledge base and community forums.... [Read more](https://www.softwareadvice.com/medical/netsmart-insight-profile/)

### Product: ClinicTracker

[ClinicTracker](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/)

4.31

[(51)](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, boost your staff productivity and patient engagement, while shortening your billing cycle. We provide behavioral health organizations the ultimate tool to manage their practice efficiently, coupled with the expert guidance of team. The ClinicTracker team is diverse, collaborative, and we adapt seamlessly to the evolving requirements of the behavioral health professionals we support. We value the positive impact you have on the communities you serve, and we are proud to provide an EHR framework to support you and the unique needs of your patients. The ClinicTracker team, over the past 23 years, has built a platform designed and specifically tailored to address the workflows, needs, and challenges of behavioral health and chemical dependency professionals.... [Read more](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/)

### Best rated features:

Secure Data Storage

5.0

Customizable Reports

5.0

For Psychiatrists

5.0

Code & Charge Entry

5.0

[See all features](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/#key-features)

### Basic

$70.00

[See full pricing details](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/#pricing-and-plans)

### Product: SimplePractice

[SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/)

4.56

[(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

SimplePractice is an EHR and all-in-one practice management solution that helps health and wellness providers access everything needed from appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. The platform offers a user-friendly interface that allows practitioners to access all the essential tools in one centralized location. From scheduling and documentation to customizable templates and billing, SimplePractice covers every aspect of practice management for mental health professionals, speech-language pathologists, chiropractors, social workers, and more. One of the key features of SimplePractice is its scheduling functionality, which enables practitioners to maintain control over calendars and appointments. The platform allows practitioners to set up online appointment requests, accept or decline appointments, and send automated reminders to clients. With features, such as telehealth integration, practitioners can conduct video appointments, offering clients a convenient and flexible way to access care. Group appointment scheduling is also made easy with the ability to schedule, send reminders, document, and bill group sessions with multiple clients, catering to the needs of larger practices. Documentation is a crucial aspect of any healthcare practice, and SimplePractice simplifies this process by offering customizable templates for progress notes, assessments, intake forms, and more. Practitioners can choose from a library of templates or create their own personalized templates to streamline their documentation workflow. The platform also features ePrescribe functionality, allowing practitioners to check medication histories, prescribe medications, and order refills directly from the platform, enhancing efficiency and accuracy in patient care. Billing is another essential aspect of practice management, and SimplePractice provides tools to streamline the payment process for practitioners. Secure online billing and payment options allow practitioners to store credit cards securely, automate client payments with features such as AutoPay, and manage insurance claims with ease. The platform offers a client portal that gives clients 24/7 access to documents, billing information, and appointments, improving communication and transparency in care delivery.... [Read more](https://www.softwareadvice.com/medical/simplepractice-profile/)

### What users love

-   Responsive and helpful support team
-   Intuitive interface and onboarding support
-   Streamlined billing and payment management

### To take in mind

-   Frequent price hikes and high costs
-   App limitations and access frustrations
-   Limited and complex insurance workflows

### Best rated features:

Care Plan Management

5.0

Patient Monitoring

5.0

Document Storage

5.0

Activity Tracking

5.0

### Worst rated features:

Goal Setting/Tracking

1.0

[See all features](https://www.softwareadvice.com/medical/simplepractice-profile/#key-features)

### Starter

$49.00/month

All plans include an free, 30-day trial of the Plus plan. No credit card required. The tax charges are applicable.... [Read more](https://www.softwareadvice.com/medical/simplepractice-profile/#pricing-and-plans)

### Essential

$79.00/month

It includes an 30-day trial of the Plus plan.

### Plus

$99.00/month

Plus plan can be customized for group practices. Pricing includes two clinicians at $158/month starting with $99 first clinician and $59 each additional clinician.... [Read more](https://www.softwareadvice.com/medical/simplepractice-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/medical/simplepractice-profile/#pricing-and-plans)

### Product: Practice Mate

[Practice Mate](https://www.softwareadvice.com/medical/practice-mate-profile/)

4.55

[(171)](https://www.softwareadvice.com/medical/practice-mate-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Practice Mate is a cloud-based medical practice management solution offered by Office Ally, designed to meet the needs of healthcare providers across all specialties. The software helps healthcare professionals streamline daily operations through features such as appointment booking, revenue management, compliance tracking, patient record-keeping, electronic prescriptions and patient engagement. It focuses on the optimization and modernization of medical operations, enabling healthcare providers to utilize its capabilities to minimize unnecessary administrative duties and enhance the overall patient experience. Practice Mate also integrates with other Office Ally offerings, such as EHR 247 and Patient Ally, so that data can be shared between systems without the need for transfers. Additionally, users can also extend its capabilities with add-ons such as integrated patient reminders, appointment rescheduling, digital forms, change requests, patient intake, direct messaging and statement mailing. These add-ons contribute to the system's overall effectiveness in aiding medical practices in their day-to-day tasks. The application offers a billing and claims management feature that simplifies the revenue cycle management process for healthcare providers. This helps users generate and submit electronic claims to insurance companies, track claim statuses, and manage denials and rejections. Practice Mate also includes a secure patient portal that helps streamline patient engagement and communication. Additionally, the software ensures compliance with HIPAA regulations, safeguarding patient data and maintaining confidentiality. One key functionality is the auto-post electronic remittance advice (ERA), which automates the posting of ERAs for enhanced efficiency. Moreover, Practice Mate allows healthcare professionals to track revenue and manage accounts receivable, providing a clear overview of financial performance. It also offers a customizable alert system to notify users of important tasks or events, ensuring nothing falls through the cracks. The application supports multiple practitioners within a single office setting and accommodates practices with multiple locations, making it versatile for a variety of healthcare settings. Furthermore, its patient database feature includes detailed demographics and insurance information to keep patient records organized and accessible. Lastly, Practice Mate offers free set-up, support and training to ensure a smooth onboarding process for users. Customer support is extended through FAQs, live chat, phone and more. In conclusion, Practice Mate by Office Ally stands out as a trusted and compliant medical practice management solution, providing healthcare providers with a comprehensive suite of tools to simplify their operations, improve patient care, and bolster overall practice efficiency.... [Read more](https://www.softwareadvice.com/medical/practice-mate-profile/)

### Best rated features:

Scheduling

5.0

Physician Scheduling

5.0

Live Chat

5.0

Medication Management

5.0

[See all features](https://www.softwareadvice.com/medical/practice-mate-profile/#key-features)

### Product: Kipu

[Kipu](https://www.softwareadvice.com/medical/kipu-profile/)

4.69

[(217)](https://www.softwareadvice.com/medical/kipu-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Kipu offers a cloud-hosted platform specifically designed for large-scale, multi-provider behavioral and addiction therapy centers. It integrates essential tools to enhance the functionality and patient services of such facilities. With its HITRUST certification, Kipu ensures data security for the users. It streamlines and unifies workflows throughout the care spectrum within a single, intuitive interface, empowering healthcare teams to achieve superior patient results. Kipu provides a suite of features aimed at streamlining patient health management and facility operations. Its patient charting system allows for easy record updates and scheduling features to help manage appointments and staff shifts efficiently. A patient portal lets individuals access their health information, fostering active participation in their care. Eligibility checks reduce claim denials by verifying insurance coverage ahead of time. Additionally, outcome tracking helps monitor treatment effectiveness. Kipu includes reporting and analytics for insight into operations and patient care, clinical and toxicology lab integration for easy access to lab results and medication management tools for precise medication tracking. Communication features ensure staff coordination, while telehealth capabilities support remote patient consultations. Additionally, occupancy management helps optimize facility resource use. The solution features Kipu CRM, tailored for behavioral health and addiction treatment, handling everything from referrals to admissions. When combined with Kipu EMR, it creates a cohesive platform that improves results by reducing duplicates and mistakes, cutting down on consulting expenses and avoiding the difficulties of modifying standard systems. Key benefits of the system include streamlined referral management, allowing for simplified tracking and processing. Additionally, marketing automation tools enhance and optimize marketing efforts.  The platform features Kipu RCM, which protects revenue and establishes a stable financial foundation for treating more patients. It simplifies operations using integrated workflows and detailed payer information that span the complete patient experience, from pre-admission through post-discharge. The automation and an effective claims engine minimize the need for manual tasks, enhance cash flow and free up billing teams to focus on more strategic tasks. Kipu RCM's key features include automated billing and invoicing, which lessen manual labor and boost accuracy. It efficiently manages insurance claims, leading to fewer denials. Additionally, it offers detailed financial reporting, providing insights necessary for effective revenue management.... [Read more](https://www.softwareadvice.com/medical/kipu-profile/)

### Best rated features:

Insurance Eligibility Verification

5.0

Multi-Location

5.0

Records Management

5.0

Confirmations/Reminders

5.0

[See all features](https://www.softwareadvice.com/medical/kipu-profile/#key-features)

### Product: ClinicMind

[ClinicMind](https://www.softwareadvice.com/product/2232-ClinicMind/)

4.82

[(51)](https://www.softwareadvice.com/product/2232-ClinicMind/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

No physician should struggle to stay in business, chase reimbursements, or lose patients to admin chaos. ClinicMind helps healthcare practices grow revenue, retain patients, and eliminate burnout through one connected platform that manages every part of the care cycle: Pre-Care (Patient Acquisition, Credentialing, Scheduling), Point-of-Care (EHR, Practice Management, Payments), and Post-Care (Billing/RCM, Coding, BI). Practices on ClinicMind enjoy 97% collections, faster reimbursements, and happier patients, all backed by our award-winning support team ranked #1 for nine consecutive quarters. Our promise? Revenue Without Friction. From setup to training to daily use, everything is built to be EASY: easy to learn, easy to customize, easy to scale. Whether you use our all-in-one suite or integrate your existing EHR or billing platform, ClinicMind gives you back your independence and peace of mind. Explore our new innovations: VirtualFrontDesk, Telehealth, ClinicPay, and PatientHub.... [Read more](https://www.softwareadvice.com/product/2232-ClinicMind/)

### Best rated features:

Coding Assistance

5.0

Employee Management

5.0

Task Scheduling

5.0

EMR/EHR

5.0

### Worst rated features:

Patient Engagement

4.0

Invoice History

4.0

[See all features](https://www.softwareadvice.com/product/2232-ClinicMind/#key-features)

### Product: BestNotes

[BestNotes](https://www.softwareadvice.com/medical/bestnotes-profile/)

4.52

[(198)](https://www.softwareadvice.com/medical/bestnotes-profile/reviews/)

Best for:HIPAA Compliant

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the Behavioral Health and Addiction Treatment industry. BestNotes merges a CRM and EHR tools into a highly effective software that improves client interactions. BestNotes requires no upfront fees and offers users a month-to-month contract and free training/support. BestNotes offers a fully integrated suite including scheduling, patient portal, practice management, documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting features. Automatic updates are applied to documentation to ensure audit and accreditation compliance. Point and click documentation allows users to quickly create group notes and treatment plans. BestNotes tracks sales activity; follow-ups, referrals, and ongoing customer interactions. The software covers the full spectrum of client interactions starting with a secure and HIPAA- compliant patient portal that can be connected to a company’s website with a customized application to auto-populate into intake and clinical documentation. A smart calendar enables users to customize appointment types to include billing and necessary documents for service delivery. Calendar allows users to track no-shows, cancellations and attendance and send appointment reminders via text message. Our audit and accreditation compliant documentation includes: Pre-Screen, Intake Assessment, Nursing Assessment, History/Physical Assessment, BioPsychosocial Assessment, Psychiatric Evaluation, Comprehensive Diagnostic Assessment, Master Treatment Plan, Treatment Plan Review, Discharge Summary, Medication Management, Vitals/Allergies, Group Notes, Progress Notes (Clinical, DAP, Medication and SOAP options), Case Management, Utilization Review, Consents Tracking outcomes, now a Joint Commission requirement, is easy with BestNotes!. Send and receive nationally recognized questionnaires electronically and view client and organizational reporting. Keep track of your ongoing charges and payments with a customizable ledger! Create invoices, superbills and easily build HCFA-1500 or UB-04 claim forms to eliminate double data entry. To help facilitate effective management of Prior Auths for customers, the BestNotes Prior Authorizations module has been designed to allow staff to: Input Authorization information for patients prior to services being rendered Create Authorization templates in an effort to streamline data entry and help prevent input errors Track and monitor usage of services rendered against a patient's Authorizations With our eMAR, users can group clients together for a customizable med-pass time, prep medications and track inventory, see when a medication is taken or refused and capture employee and client signature, out-of-the-box reporting for easy quality assurance. BestNotes reporting features comes with 60+ reports out of the box. Users can also build custom reports. Human resources can securely store employee files, capture signatures for reviews, disciplinary action, notifications or benefits, receive customizable job applications through your website and track ongoing education credits. Please contact us for a demonstration: sales@bestnotes.com... [Read more](https://www.softwareadvice.com/medical/bestnotes-profile/)

### Best rated features:

Template Management

5.0

Claims Management

5.0

Progress Reports

5.0

E-Prescribing

5.0

[See all features](https://www.softwareadvice.com/medical/bestnotes-profile/#key-features)

1

[2](https://www.softwareadvice.com/medical/substance-abuse-software-comparison/?page=2)[3](https://www.softwareadvice.com/medical/substance-abuse-software-comparison/?page=3)[4](https://www.softwareadvice.com/medical/substance-abuse-software-comparison/?page=4)[5](https://www.softwareadvice.com/medical/substance-abuse-software-comparison/?page=5)

## Popular Comparisons

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EHRYourWay vs SimplePractice

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athenaOne vs Tebra

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AdvancedMD EHR vs RXNT

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EZClaim vs NueMD

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Kipu vs Qualifacts Insync

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Zanda vs Alleva

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## Send me a copy of this list to my inbox

### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.

Unlike a generic electronic medical/health record software solution, electronic medical records (EMRs) for substance abuse treatment centers have unique features and capabilities designed specifically for those involved in addiction rehabilitation facilities. Substance abuse software offer charting templates for managing clinical records related to specific drug and alcohol abuse treatment in addition to other treatment center demands. Also, EMRs for substance abuse centers often have e-prescribing functionality to electronically generate prescriptions and a laboratory request interface to track patient lab results.

This guide aims to help buyers understand the market of substance abuse EMR software. We have listed the advantages of using an EMR solution in running a treatment center. Here’s the list of topics we have covered in this guide:

[What Is Substance Abuse EMR Software?](#WhatIsSubstanceAbuseEMRSoftware)

[Common Features of Substance Abuse EMR Software](#CommonFeaturesofSubstanceAbuseEMRSoftware)

[Benefits of Substance Abuse EMR Software](#BenefitsofSubstanceAbuseEMRSoftware)

## What Is Substance Abuse EMR Software?

Substance abuse EMR software is tailored to the needs of substance abuse and drug rehabilitation facilities. These needs are both operational and functional in nature. Operational needs include office tasks like appointment booking, billing and patient communication. Functional needs include patient charting, e-prescribing and radiology information systems (RIS).

When selecting a substance abuse treatment EMR, consider other features that will improve the clinic’s efficiency and quality of care. For example, if your facility provides group counseling sessions, your EMR should have scheduling and patient records capabilities that can handle multiple patients simultaneously. An inpatient facility will have needs that an outpatient facility does not, and vice versa. Many substance abuse EMRs have a feature that allows collaboration and sharing of clinical data between agencies. In addition to this, financial requirements vary widely in substance abuse centers. So, ensure that the system can support typical payers and billing processes.

## Common Features of Substance Abuse EMR Software

**Substance abuse workflow management**

Carry the individual through the entire continuum of care, from first inquiry through admission, treatment, therapies and any medications prescribed, and finally discharge and follow-up/outpatient care.

**Notes management for individuals or groups**

Substance abuse counselors may need to access their old notes quickly to review previous sessions. They may need to access multiple patient records simultaneously, or they may only deal with patients one-on-one. Take your treatment plan into account when considering your EMR.

**Substance abuse EMR templates**

The EMR should facilitate the workflow through templates that are targeted to specific conditions like alcoholism, narcotics, prescription painkillers and infection management.

**Sale and/or reimbursement management**

Some substance abuse treatment centers bill insurance companies, others are funded exclusively through public or private charities, while still others are financed by the patients themselves. Consider your primary funding sources to ensure you get the payment systems you need, not the ones you don’t.

## Benefits of Substance Abuse EMR Software

All addiction treatment centers are required to keep a record of all patients and their treatment notes. This increases the volume of paperwork, which makes searching for historical records a monumental task. With an EMR system in place, it becomes easy to search for any particular record.

Here’s how an EMR solution helps address the challenges of a substance abuse treatment center:

**Appointment booking:** Scheduling patient appointments is, generally, a challenge for any medical practice. Receptionists and booking staff need to be updated on the availability of their practitioners in real time to block slots for patients. Lack of this information can often lead to overbooking, which results in long waiting lines.

An EMR solution provides a real-time patient calendar to the booking staff and helps avoid conflicts. It keeps track of practitioners’ calendars and books appointment only during available times. The calendar gets updated automatically if an appointment is cancelled or when a doctor is unavailable.

**Patient records:** Patient health records allow practitioners to store patient details like name, age, gender and other demographic information, as well as progress notes, in a single place.

Patient records for substance abuse treatment clinics require special considerations. They need to be compliant with 42 CFR Part 2 standards pertaining to the confidentiality of drug and alcohol abuse treatment. EMR software helps practices meet this compliance standard by providing secure storage and access to patient information. Using a unique record for every patient, practitioners can quickly find and access previous assessment notes and test results.

**Patient notes:** It is imperative for substance abuse treatment practices to maintain a record of all patient notes during patient encounter and group therapy sessions. An EMR solution simplifies this process by offering a simple interface for recording patient notes. A few solutions offer speech-to-text functionality that further eases the process by eliminating the need for typing notes. With all notes stored in the company database, practitioners can easily access patient notes from previous visits.

**Insurance management:** The process of insurance claim filing requires that users manually enter data. Furthermore, users need to find accurate International Code of Diseases (ICD) and CPT codes to file insurance claims. An EMR solution helps users manage all documentation and regulatory requirements for insurance filing. Some EMR products also feature UB-04 form support, which is required in hospitals and clinics for submitting claims.

Most products on the market offer code search functionality for ICD and CPT codes so that users can easily find disease and treatment codes by typing in disease names in a search box.

**Billing:** The process of medical billing requires that users process a large volume of paperwork and documentation. In addition, practitioners billing to Medicaid and third-party insurance companies need to keep track of their claims and payment statuses. As a result, many drug and alcohol addiction treatment facilities are hesitant in accepting insurance payments, as it can lead to a loss in revenue opportunity.

With integrated billing functionality, users can generate bills and email them to patients or insurance companies. Solutions also help users track the status of their claims and insurance payments in real time. Some products on the market offer outsourced billing, which means that the entire billing process is managed by the vendor. Substance abuse treatment centers looking to directly accept insurance payments should consider this functionality.

**e-Prescribing:** e-Prescribing is one of the most popular applications in the substance abuse EMR software market. This functionality allows practitioners to send prescriptions directly from their system to the pharmacy of their patient’s choice. Patients can collect medication by showing their card at the pharmacy.

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