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Substance Abuse EMR Software


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Kareo Billing logo
 
Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule... Read More
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Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule... Read More
 
NueMD logo
 
NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
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NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
 
Compulink logo
 
Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
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Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
 
WRS Health logo
 
WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
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WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
 
MedicsDocAssistant by Advanced Data Systems logo
 
MedicsDocAssistant is an electronic health recording (EHR) solution certified by ICSA labs for stage 2 Meaningful Use program. The system operates in real time allowing physicians to track their MU progress and attest for Medicare... Read More
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MedicsDocAssistant is an electronic health recording (EHR) solution certified by ICSA labs for stage 2 Meaningful Use program. The system operates in real time allowing physicians to track their MU progress and attest for Medicare... Read More

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MedicsPremier by Advanced Data Systems logo
 
MedicsPremier is a practice management software that helps in processing EDI transactions. MedicsPremier EDI allows for automated reconciliation of EOBs (ERAs) and insurance verification, which can be processed in batch mode by appointment... Read More
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MedicsPremier is a practice management software that helps in processing EDI transactions. MedicsPremier EDI allows for automated reconciliation of EOBs (ERAs) and insurance verification, which can be processed in batch mode by appointment... Read More
 
RxNT logo
 
RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. These three solutions are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device... Read More
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RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. These three solutions are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device... Read More
 
TotalMD logo
 
TotalMD is a practice management solution suitable for small and midsize practices. TotalMD provides an integrated suite of features that includes e-claim services, patient scheduling, financial reporting, EMR integration and more. The... Read More
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TotalMD is a practice management solution suitable for small and midsize practices. TotalMD provides an integrated suite of features that includes e-claim services, patient scheduling, financial reporting, EMR integration and more. The... Read More
 
EHR YOUR WAY logo
 
EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. Their cloud-based devices cover all aspects of behavioral health including inpatient and outpatient SA & MH, autism, case management,... Read More
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EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. Their cloud-based devices cover all aspects of behavioral health including inpatient and outpatient SA & MH, autism, case management,... Read More
 
MedEZ logo
 
MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ... Read More
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MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ... Read More

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NextGen Healthcare logo
 
An integrated substance abuse EMR solution designed to meet the SAMHSA transition (CCBHC/DCO). NextGen offers a variety of reports in order to evaluate multiple aspects of the patient's care.
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An integrated substance abuse EMR solution designed to meet the SAMHSA transition (CCBHC/DCO). NextGen offers a variety of reports in order to evaluate multiple aspects of the patient's care.
 
PracticeSuite logo
 
PracticeSuite’s practice management, electronic health records (EHR) and patient management platform is suitable for medical practices and third-party medical billing companies of all sizes.  Practices can use patient-oriented... Read More
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PracticeSuite’s practice management, electronic health records (EHR) and patient management platform is suitable for medical practices and third-party medical billing companies of all sizes.  Practices can use patient-oriented... Read More
 
CGM DAQbilling logo
 
DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive... Read More
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DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive... Read More
 
CAM by Celerity logo
 
Celerity’s CAM solution is an integrated clinical, financial and administrative system for behavioral health specialists. The solution was originally designed for chemical dependency treatment specialists and is especially strong... Read More
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Celerity’s CAM solution is an integrated clinical, financial and administrative system for behavioral health specialists. The solution was originally designed for chemical dependency treatment specialists and is especially strong... Read More
 
Azalea Health logo
 
Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
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Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More

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CollaborateMD logo
 
CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and user-friendly,... Read More
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CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and user-friendly,... Read More
 
ClinicTracker Connect logo
 
ClinicTracker Connect is an ONC-ATCB certified practice management and electronic medical record (EMR) system for mental health and substance abuse practices. ClinicTracker Connect has enabled enhanced patient care, improved efficiency,... Read More
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ClinicTracker Connect is an ONC-ATCB certified practice management and electronic medical record (EMR) system for mental health and substance abuse practices. ClinicTracker Connect has enabled enhanced patient care, improved efficiency,... Read More
 
PatientClick Suite logo
 
With its intuitive web-based solution, PatientClick gives providers a comprehensive EMR solution that improves both patient care and administrative efficiency. PatientClick can be accessed from anywhere at anytime, offering both providers... Read More
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With its intuitive web-based solution, PatientClick gives providers a comprehensive EMR solution that improves both patient care and administrative efficiency. PatientClick can be accessed from anywhere at anytime, offering both providers... Read More
 
Qualifacts CareLogic Enterprise logo
 
CareLogic Enterprise by Qualifacts Systems is an integrated suite of electronic health records (EHR), billing, and scheduling applications designed specifically for behavioral healthcare organizations with 20 or more users. The system... Read More
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CareLogic Enterprise by Qualifacts Systems is an integrated suite of electronic health records (EHR), billing, and scheduling applications designed specifically for behavioral healthcare organizations with 20 or more users. The system... Read More
 
Epitomax EHR/PM by PsyTech Solutions logo
 
Epitomax EHR/PM by PsyTech Solutions is an ONC-ATCB certified electronic health records (EHR) and practice management (PM) software suite designed specifically for behavioral and mental healthcare providers. The Software-as-a-Service... Read More
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Epitomax EHR/PM by PsyTech Solutions is an ONC-ATCB certified electronic health records (EHR) and practice management (PM) software suite designed specifically for behavioral and mental healthcare providers. The Software-as-a-Service... Read More

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Buyer's Guide

by Gaby Loria,
Market Research Associate
Last Updated: September 27, 2017


Unlike a generic electronic medical/health record software solution, electronic medical records (EMRs) for substance abuse treatment centers have unique features and capabilities designed specifically for those involved in addiction rehabilitation facilities. Substance abuse software offer charting templates for managing clinical records related to specific drug and alcohol abuse treatment in addition to other treatment center demands. Also, EMRs for substance abuse centers often have e-prescribing functionality to electronically generate prescriptions and a laboratory request interface to track patient lab results.

This guide aims to help buyers understand the market of substance abuse EMR software. We have listed the advantages of using an EMR solution in running a treatment center. Here’s the list of topics we have covered in this guide:

What Is Substance Abuse EMR Software?
Common Features of Substance Abuse EMR Software
Benefits of Substance Abuse EMR Software

What Is Substance Abuse EMR Software?

Substance abuse EMR software is tailored to the needs of substance abuse and drug rehabilitation facilities. These needs are both operational and functional in nature. Operational needs include office tasks like appointment booking, billing and patient communication. Functional needs include patient charting, e-prescribing and radiology information systems (RIS).

When selecting a substance abuse treatment EMR, consider other features that will improve the clinic’s efficiency and quality of care. For example, if your facility provides group counseling sessions, your EMR should have scheduling and patient records capabilities that can handle multiple patients simultaneously. An inpatient facility will have needs that an outpatient facility does not, and vice versa. Many substance abuse EMRs have a feature that allows collaboration and sharing of clinical data between agencies. In addition to this, financial requirements vary widely in substance abuse centers. So, ensure that the system can support typical payers and billing processes.

Common Features of Substance Abuse EMR Software

Substance abuse workflow management Carry the individual through the entire continuum of care, from first inquiry through admission, treatment, therapies and any medications prescribed, and finally discharge and follow-up/outpatient care.
Notes management for individuals or groups Substance abuse counselors may need to access their old notes quickly to review previous sessions. They may need to access multiple patient records simultaneously, or they may only deal with patients one-on-one. Take your treatment plan into account when considering your EMR.
Substance abuse EMR templates The EMR should facilitate the workflow through templates that are targeted to specific conditions like alcoholism, narcotics, prescription painkillers and infection management.
Sale and/or reimbursement management Some substance abuse treatment centers bill insurance companies, others are funded exclusively through public or private charities, while still others are financed by the patients themselves. Consider your primary funding sources to ensure you get the payment systems you need, not the ones you don’t.

Benefits of Substance Abuse EMR Software

All addiction treatment centers are required to keep a record of all patients and their treatment notes. This increases the volume of paperwork, which makes searching for historical records a monumental task. With an EMR system in place, it becomes easy to search for any particular record.

Here’s how an EMR solution helps address the challenges of a substance abuse treatment center:

Appointment booking: Scheduling patient appointments is, generally, a challenge for any medical practice. Receptionists and booking staff need to be updated on the availability of their practitioners in real time to block slots for patients. Lack of this information can often lead to overbooking, which results in long waiting lines.

An EMR solution provides a real-time patient calendar to the booking staff and helps avoid conflicts. It keeps track of practitioners’ calendars and books appointment only during available times. The calendar gets updated automatically if an appointment is cancelled or when a doctor is unavailable.

Patient records: Patient health records allow practitioners to store patient details like name, age, gender and other demographic information, as well as progress notes, in a single place.

Patient records for substance abuse treatment clinics require special considerations. They need to be compliant with 42 CFR Part 2 standards pertaining to the confidentiality of drug and alcohol abuse treatment. EMR software helps practices meet this compliance standard by providing secure storage and access to patient information. Using a unique record for every patient, practitioners can quickly find and access previous assessment notes and test results.

Patient notes: It is imperative for substance abuse treatment practices to maintain a record of all patient notes during patient encounter and group therapy sessions. An EMR solution simplifies this process by offering a simple interface for recording patient notes. A few solutions offer speech-to-text functionality that further eases the process by eliminating the need for typing notes. With all notes stored in the company database, practitioners can easily access patient notes from previous visits.

Insurance management: The process of insurance claim filing requires that users manually enter data. Furthermore, users need to find accurate International Code of Diseases (ICD) and CPT codes to file insurance claims. An EMR solution helps users manage all documentation and regulatory requirements for insurance filing. Some EMR products also feature UB-04 form support, which is required in hospitals and clinics for submitting claims.

Most products on the market offer code search functionality for ICD and CPT codes so that users can easily find disease and treatment codes by typing in disease names in a search box.

Billing: The process of medical billing requires that users process a large volume of paperwork and documentation. In addition, practitioners billing to Medicaid and third-party insurance companies need to keep track of their claims and payment statuses. As a result, many drug and alcohol addiction treatment facilities are hesitant in accepting insurance payments, as it can lead to a loss in revenue opportunity.

With integrated billing functionality, users can generate bills and email them to patients or insurance companies. Solutions also help users track the status of their claims and insurance payments in real time. Some products on the market offer outsourced billing, which means that the entire billing process is managed by the vendor. Substance abuse treatment centers looking to directly accept insurance payments should consider this functionality.

e-Prescribing: e-Prescribing is one of the most popular applications in the substance abuse EMR software market. This functionality allows practitioners to send prescriptions directly from their system to the pharmacy of their patient’s choice. Patients can collect medication by showing their card at the pharmacy.

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