# myEvolv Software Reviews, Demo & Pricing - 2026 > Review of myEvolv Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/netsmart-evolv-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / myEvolv Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/netsmart-evolv-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/netsmart-evolv-profile/alternatives/) # myEvolv 2026: Benefits, Features & Pricing Wondering if myEvolv is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview myEvolv 3.0 [(13)](https://www.softwareadvice.com/medical/netsmart-evolv-profile/reviews/) Pricing Pricing available upon request ### About myEvolv myEvolv is a comprehensive, web-based electronic health record (EHR) platform purpose-built to support the complex clinical, operational and financial needs of mental and behavioral health, addiction treatment, intellectual and developmental disability (IDD), autism, and child and family service organizations. Designed to scale with organizations as their service models evolve, myEvolv provides configurable workflows that adapt to how care is delivered—without forcing providers to change established practices. The platform supports whole-person, person-centered care by connecting clinical documentation, scheduling, billing and reporting into a single system. Providers gain real-time access to individual records from the office or field, enabling timely, informed decision-making across multidisciplinary teams. myEvolv includes flexible assessment and evaluation tools, customizable clinical forms, support for evidence-based treatment programs and electronic signature capabilities to streamline documentation while maintaining compliance. Operationally, myEvolv helps organizations improve efficiency and visibility across services, programs and staff. Built-in scheduling and referral... management tools allow agencies to coordinate care more effectively, while performance tracking and data collection support outcomes measurement and value-based care models. Organizations can analyze service effectiveness by individual served, program, provider or location, using robust reporting and analytics capabilities. From a financial perspective, myEvolv integrates clinical documentation with revenue cycle management to reduce administrative burden and support accurate, timely reimbursement. The system automatically generates claims from service data, determines appropriate payer rates based on coordination of benefits, and supports complex Medicare, Medicaid and state-specific billing requirements. Financial and billing data can be exported to general ledger systems, helping organizations maintain strong financial oversight. myEvolv is ONC Health IT certified and designed to support regulatory compliance at the federal and state levels. The platform also includes interoperability capabilities to securely exchange data across care settings and systems, helping organizations collaborate with external providers and partners when needed. Optional mobile access enables community-based staff to document services in both connected and disconnected environments. With its configurable architecture, scalable design and focus on real-world clinical workflows, myEvolv is well suited for midsize and large human services organizations seeking a flexible EHR that supports growth, compliance and care coordination. The solution is used across a wide range of settings, including community mental health centers, residential and outpatient programs, substance use treatment organizations and integrated behavioral health agencies. Wondering if myEvolv is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## myEvolv User Interface ## Popular myEvolv Alternatives Main Product myEvolv 3.0 [(13)](https://www.softwareadvice.com/medical/netsmart-evolv-profile/reviews/) Ratings Breakdown - 2.92Ease of use - 2.72Value for money - 2.46Customer support - 2.92Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1368)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(464)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.29Value for money - 3.42Customer support - 3.60Functionality Pricing Available upon request Get Price ## myEvolv Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## myEvolv Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of myEvolv Appointment Scheduling Case Management Data Collection Drug Reference Database Electronic Signature EMR/EHR For Psychiatrists Medication Management Mobile Access Patient Records Management Practice Management Scheduling Therapy Notes ## myEvolv User Reviews Overall Rating 3.0 Ratings Breakdown 5 23% 4 15% 3 23% 2 15% 1 23% Secondary Ratings Ease of Use 2.9 Value for money 2.7 Customer support 2.5 Functionality 2.9 RT Rachel T. Verified reviewer 51-200 employees Used daily for less than 12 months Review source Reviewed February 2019 Painful 2 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The one good thing about this product is its ability to interface with other software. This is helpful to keep the chart updated with toxicology results and medication changes. However, this has not been fully implemented and I foresee problems once we goes live. Cons: The implementation phase of this product was poorly conducted. The data conversion was missing important information that was supposed to be included in the documentation. We ended up having to go into each chart and add basic information that we already provided to netsmart but wasn't input in the system. There is very little guidance and training after the go-live date and what training is done leaves a lot to be desired. There are several basic needs the system is not sophisticated enough to handle including the workflow set up for the new OASAS 820 regulations. This makes it difficult to track compliance which is needed for credentialing purposes. Reports are not user friendly and do not export data to excel well. It basically exports all the data into the spreadsheet and you spend most of your time deleting what you don't need making it inefficient to use. The solution provided to us by netsmart was to use the data insight reports. If you don't know SQL, don't bother. It also doesn't allow you to share the reports that you create with the entire staff. It only gets shared with the staff that have access to the data insight reports. The KPI function is nice but it is still being developed so there are a lot of reports that cannot be built. The OASAS admission (PAS 44) and discharge (PAS 45) forms are supposed to pull so you can do batch submissions. Unfortunately, the forms in netsmart are not able to follow any logic to guide clinicians to answer correctly so none of the batch submissions go through making the entire process useless. Group functionality is poor. Even if a client is discharged from the program, they remain in the groups. There is not even a prompt to remove them. This ends up leading to difficulty putting an end date to the client enrolled in the group. Furthermore, the names keep piling up on the list which is a nuisance. Treatment plan configuration is not user friendly. The system requires a lot of clicks and steps to get anything done. The overall experience with this system has been problematic from the beginning. No matter what we are trying to accomplish, there are always issues. Read More AL Adrian L. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for less than 12 months Review source Reviewed March 2025 User friendly 5 My evolving user friendly and learning the system was simple Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of use and training modules were very insightful Cons: There is not much not to like about this sustem Reasons for switching to myEvolv We had an outdated s EHR and needs new system Read More KJ Katie J. Medical Practice Used unspecified for more than 2 years Review source Reviewed August 2016 Twelve years with Evolv and still tapping into the vast capabilities 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: We implemented myEvolv 12 years ago, both clinical and financial, and both the software and our organization continue to expand our opportunities for new ways to meet industry changes. Netsmart (and prior to that, DeFran) has always been a leader in having software ready to meet any industry required changes, well in advance of a needed date, so all testing can be done by agencies. They provide great methods of communication between all agencies so we can share concerns and solutions. Netsmart provides regular webinars and emails to agencies to keep us informed on what is occurring and what is being developed. The software works great between the clinical and finance interface. As a System Administrator that covers all aspects of the system, I feel I have the ongoing training, communication, upgrades, and support to keep my agency flying. Cons: At times, getting to the right support person is difficult. The Help Desk format has changed a few times over the years and now, how you write a request for assistance is very important....and sometimes you need to send multiple reminders before you get a response which is relatively new. I think the slower response is due to rapid growth within the support area and they are not ready for the volume, however, it is still frustrating to the user. Read More MC Moriah C. Verified reviewer Medical Practice 2-10 employees Used daily for less than 6 months Review source Reviewed November 2016 myEvolv by Netsmart 4 I chose this system because the price was good and the reviews were good. It as well seems like a fairly simple program to work. You can access this site from we-based computers and via cell phone, which can be very helpful. myEvolv by Netsmart isan integrated EHR solution that incorporates a robust accountsreceivable/accounts payable sub-ledger directly within the system. The software is ideal for community health centers as well as behavioral &mental health facilities, child, family & social services agencies, and providers serving individuals with intellectual & developmental disabilities.The ratings on this software had a 3 out of 5 stars. Ratings Breakdown 3 Ease of use 3 Customer support 3 Functionality Read More TA Trissa A. Verified reviewer Mental Health Care 501-1000 employees Used daily for less than 2 years Review source Reviewed January 2024 Worst EMR I've ever used. 1 Terrible, horrible, impairing to work flow. The EMR is the most difficult 'client' of the day, every day. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: No pros... I can't think of a single one. There are no pros as far as I'm concerned. Cons: Everything. Crashes multiple times/day, not intuitive, not user friendly, many glitches and is tricky to use. Can only open one chart at a time, Cannot access chart from calendar, unreliable, Cannot save a note in progress, cannot review chart while in an open encounter, and much much more. Reasons for switching to myEvolv Change in agencies. I left a FQHC and moved to a CBMHC. Read More DS Doug S. Verified reviewer 51-200 employees Used daily for less than 12 months Review source Reviewed February 2019 A Fractured Company reflected in Fractured Software 1 I would encourage you to look elsewhere. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: There are few PROs to the use of this product. I have used four EMRs and this one provides the least support and satisfaction. Cons: Netsmart is a large company. Communication between departments is poor. Many of the people working there are "siloed: and have little interaction or information from others who are working on the same project. This leads to many configuration calls that end with Netsmart representative saying that the customer should reach out to another Netsmart rep to resolve issues. Basic functionality is lacking in the product. Triggers or "workflows" for required documentation work poorly which eliminates use of Quality Assurance reporting. There are no "canned" reports in the software for commonly needed task. Each report has to be individually crafted and then cannot be shared between users. Group service documentation is laborious. KPI and Data Insight reporting are far too technical for most behavioral health agencies. Implementation of the software is slow, cumbersome, and there tends to be no one "owning" the process on Netsmart's end. Project Management is poor and undefined. Read More MW Melissa W. Verified reviewer Mental Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed September 2021 Oh God WHY! 2 myEvolv has me on edge. I never know what is going to happen next. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: If you want to know about anything clinical, i.e. notes, new regulations, myEvolv and Netsmart is there for you. The information on the encounters, progress notes, treatment plans will be pristine! Cons: Pristine notes will be junk claims in no time because myEvolv/Netsmart has a hard time implementing billing regulations. Everything is in the next upgrade. So in the meantime you make corrections by hand in RevConnect/Netsmart. Yes another Netsmart product. I won't go into that because I don't have that much time. With these products you just never know what will go wrong. The help for the financial/billing side is just bad. Read More DO Dawn O. Medical Practice 51-200 employees Used daily for more than 2 years Review source Reviewed March 2018 Great System but Tough to get support 3 Ratings Breakdown 3 Ease of use 4 Value for money 2 Customer support 3 Functionality Pros: This is a system that can be custom built to meet your needs. It works will with foster care systems, nursing home systems and substance abuse centers. Not only is it a complete Electronic Medical Records (EMR) System, but it also handles billing for such services. It's a very robust system that can handle charting for different levels of care within one facility. Cons: We have had this system in place for over 2 years and still are not able to use it efficiently, especially on the billing side. I honestly believe it can do everything we need it to do, but getting the support you need to fix issues is a real challenge. I have noticed that the support side has ramped up in the past 6 months, but this does come with a price. Read More JJ John J. Mental Health Care Used unspecified for more than 2 years Review source Reviewed September 2016 Great idea. The elephant was just too big 3 Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 2 Functionality Pros: I like the control I have over what my clinicians see and have access to with every little minut detail covered. I also like that the system handles everything in one software package. EHR, Billing, Payroll, HR, GL all in one package. Cons: That it costs our agency for the two staff members that it takes to manage and maintain such an extensive and robust software. We had no idea going in that due to the control and everything being wrapped up in one system, it would require us to bring on two FTE's just to handle the day to day operation of the system. Due to its vastness when changes come down from above it takes days if not weeks to make changes to the system and inevitably a switch or checkmark was left out somewhere and billing grinds to a halt. Leading to us having to enlist the help of the support department taking another week or two to get the issue fixed. Read More SB Simon B. Mental Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed February 2017 I do not enjoy using Evolv. 3 I have been working with Evolv approximately three years. It is fairly easy to understand. I do not have any issues with Evolv's UI or features. However, Evolv does not fit the needs of billing. We routinely run into billing issues caused by a "new feature" that has been added to evolv. Ratings Breakdown 3 Ease of use 3 Customer support 3 Functionality Pros: Adaptable, Simple Interface Cons: Does not exactly fit needs, such as billing to MCO's. Read More Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/medical/netsmart-evolv-profile/reviews/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **206** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **198** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **188** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **131** times Stuck Between Options? Our experts can help you compare myEvolv with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice