NueMD Medical Billing Software


 

NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution.

NueMD has robust medical billing capabilities. The product’s full feature set ensure claims are filed properly and reimbursed quickly. NueMD operates its own claims clearing house, which allows users to process an unlimited number of claims at any time.

NueMD EHR is ONC-ATCB certified and offers robust functionality for clinical workflows. In addition to charting, the EMR includes e-prescribing, laboratory report tracking, and secure fax management.

NueMD is priced on a monthly subscription basis, which includes an unlimited number of users and practice locations. NueMD offers a customer support instant messaging system to provide timely support to their users.

NueMD is cloud-based, and is delivered over a secure Internet connection. NueMD Mobile gives access to practices’ clinical and financial data on-the-go.

 

NueMD - Home screen
 
  • NueMD - Home screen
    Home screen
  • NueMD - Appointments
    Appointments
  • NueMD - Patient registration
    Patient registration
  • NueMD - Patient encounter
    Patient encounter
  • NueMD - iOS Appointments
    iOS Appointments
  • NueMD - Android EHR
    Android EHR
Supported Operating System(s):
Windows Vista, Windows XP, Mac OS, Linux, Windows 2000

424 Reviews of NueMD

 

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Software Advice Reviews (292)
More Reviews (132)

Showing 1-20 of 292

Tiffanie from Medical Billing Solutions, Inc. (MBSCI)
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Very User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Every time an update takes place we get better and better features! I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's. It is by far my favorite to use!

Pros

It's ease of use. It's very easy to use and not super complicated. Bills don't get lost in the system or work ques.

Cons

I would like to see more features added with mass updates to claims. When I'm turning a patient to collections I'd like to be able to move an entire patient with one click rather than each date individually. Also when changing a patient's claims back to insurance after they were turned to patient, it would be nice to mass update the entire account rather than status each claim.

Review Source
 
 

Stephanie from Lacroix Family Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Hard to get in contact with anyone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you like to wait for answers and have to download a program that takes forever to load this is for you. If you like to have to keep telling the lm over and over again that its a cash patient to take it off hold then this is perfect for your company.

Pros

They did my billing and logged everything. Other than that its a slow program. They even had my phone number wrong on patient statements that they mailed out months after being billed and when patients would call them they would email me. When I asked them to change the number or had queations about the statements no one would respond.

Cons

I really hate leaving bad reviews. I hate to be this person but when you email people for 3 weeks and get 1 phone call and 1 email, something has to be said. The program it self is hard to use. You have to download it and it takes forever to load. Scanning and uploading everything is time consuming. When I reached out to billing for clarity on issues I had with patient statements no one ever got back to me. When I wanted to cancel it took me 2 weeks to get in contact with someone who could actually help. Almost a no later(4days short of) I have to call in and after 30 minutes I find our my cancellation date is in 2 weeks and the last bill will be in January. So I am essentially paying for services that should have been canceled because no one wanted to cancel when I first asked. I don't mind paying for November 16-December 16 because that's the 30 days notice that I gave them however the extra 2 weeks feels like extra money they are trying to take from me. Maybe it's because they never made a lot off of me? Either way, when they were trying to sign me up I got calls and emails. When I tried to cancel I got passed by email to email.

Review Source
 
 

Barbara from Chiropractic Associates
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Just getting started with NueMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have not gone live yet, but we have had excellent training and all should go smoothly when we do go live

Review Source
 
 

Ranee from Raether Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great addition to our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall we are very pleased with NueMD and would highly recommend. Whenever we have questions or concerns, one of the team members assigned to our company responds within 24 hours.... most of the time within 2-3 hours!

Pros

ease of use
quick response rate with questions
we no longer have to wait on hold with insurance company with denials
great training sessions

Cons

switching between auto, w/c, pi and regular cases - not sure if the correct insurance company gets assigned to the correct case

Review Source
 
 

Stacy from Oregon Mental Health Services LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

For someone who started a job not really knowing anything about a computer new MD was very easy to use for somebody who is a beginner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer support, being able to do a live chat, promptness of a response. And easy navigation. Also the updates that are available to read.

Cons

As far as the cons oh, I wish there were more email lines especially when a client has more than one email or split parents. And also an extra line on the memo underneath the email to add additional contacts for that patient.

Review Source
 
 

Jon from Raether Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Nue MD, they come through with everything they claim to be able to do, which is rare in today’s business workd

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

From day one the entire staff that we have dealt with has been friendly, professional , helpful and patient with me and my staff, they are very detail orientated and do what they say they wil in a very timely fashion. The fee they charge is small in comparison to the extra money they have helped us collect, excellent training and customer support!!

Pros

Relatively easy to use, very detailed program for billing and documentation , patients love the statements, and they really do help bring in more

Cons

Redesigning some of the documentation templates are slightly complicated, but gets easier with practice

Review Source
 
 

Tina from Diagnostic Medical Testing
Specialty: Pulmonology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

NueMD at your finger tips

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

it's all one click away, one click paper clams, Appointment scheduling and Medical billing, very user friendly software, webinars always available

Review Source
 
 

Julie from Campion Chriopractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Needs some improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When I was training I would ask questions and the trainer did not know how to perform the functions.

Pros

Ease of use for scheduling.
Reminder text and calls.
Note system is easy to use.
Statements easy to review and print.


Cons

Separating cases for insurance, self-pay, and auto.
Charge for every little thing.
Response to questions.
Only being able to find patients by their last name.
Too generic of a message for text reminders.

Review Source

  Response: Jennifer, Nuesoft Technologies

Date: November 2017

November 2017

 

Hello, Julie. Thank you for taking the time to leave us feedback. I'm sorry to hear that your experience fell below our standards. I'd love to discuss this further. Please send an email to jen@nuemd.com and we can set up a call. I look forward to speaking with you!

 
 

Arnold from Veincare Experts
Specialty: Surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Met my needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simplicity.
Ability to customize.
Most functions are intuitive and easy to learn.
Screens are clean and easy to navigate.

Cons

Occasional freezes requiring computer restart.
Runs on Java; need to reset each time there is a Java update.
Live training is a waste of time and money.
Advertised pricing is for new clients only; expect significant jump with renewal.

Review Source
 
 

Erick from DFW Pain and Injury Centers
Specialty: Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Reasonable priced EHR and PM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great prices: Priced a lot and this was the best around.
EHR and PM Bundle: For that great price we got EHR and PM together. (billing not included)
Great sales team, the sales team knew everything about our business and how to use this software with our specific use.

Cons

not so great at implementation
not great customer support after purchase.
When talking to the sales team they where knowledgeable about my specific line of business, that changed when we got into the implementation stage.

Review Source
 
 

Natalya from Avanti Labs
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

100% correct claims

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software is user friendly. Building claims are easy , software checks for billing mistakes and scrubs claim before you submit them to insurance carriers.

Review Source
 
 

Danielle from Pfyl Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

We use NueMD for the billing services and appointment book.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy to use and accessible from your phone. That is why we use it over a paper appointment book.

Cons

The prices is a little steep for a web based system. We only use two features because of the price.

Review Source
 
 

Duyen from Medrecovery Solutions, Inc
Specialty: Dialysis clinic
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Easy as 1, 2 3

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

extra buttons for expired insurances only

Pros

As a beginner computer literate person, it was very simple to follow the set up, as putting patient in, their insurance information and any documents.

Cons

in the notes tab, I would like to see where we can put the lines in order of how it would be easier for us in general to read and set apart

Review Source
 
 

Nicole from MD Billing Associates
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

NueMD overview

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product! Customer service needs a little more work but overall I would recommend this product.

Pros

This product is very easy to learn and very functional for the day to day office use and practice management.

Cons

Customer service doesn't always respond to tickets that are emailed to them. If they do respond there is never follow up to make sure the issue was totally resolved.

Review Source
 
 

Roger from Austin Drug & Alcohol Abuse Program
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great for Medical Billing!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Not at the moment!

Pros

Ease of sending medical claims. And receiving the ERA's is a simple posting process. The reports that can be generated are awesome!

Cons

The lag of receiving information and the posting of money. Would like to post the payments as soon as I receive the ERA's.

Review Source
 
 

Rebecca from Ken martin DO LLC
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Best billing software ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to learn and a tutorial included if you need training. Ease of having billing, rx scribe and med records in one place. Amazing program.

Review Source
 
 

Felipe from Montvale health and wellness
Specialty: Physical therapy / rehab
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

NueMD is easy to use and navigate. The program was easy to learn and I think anyone can learn how to use this fast.

Cons

The only con I can think of is the schedule does not refresh on its own and it would be helpful if it did.

Review Source
 
 

Beth Ann from Montvale Health & Wellness
Specialty: Multi-specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

NueMD provides our multi-disciplinary clinic with everything we were looking for and more!

Ease-of-use

Functionality

Product Quality

Customer Support

Great product and we are all very happy with it!

Pros

NueMD is very intuitive, making it easy to use from day one. We are a multi-disciplinary clinic, and NueMD supports the needs of each discipline smoothly. I love how I can see the schedule for every provider in the clinic at one easy glance.

Cons

NueMD does not seem to "Auto Refresh," so I have to keep clicking the Refresh button to see any schedule changes that are made up at our front desk. Also, NueMD does not allow for double-booking two patients at the same time for a single provider. So if two patients are scheduled for me at one time, the front desk has to schedule one patient in a different 15min time block, and this sometimes causes a little confusion on when the patient is actually scheduled to come in.

Review Source
 
 

Eve from Montvale Health & Wellness
Specialty: Physical therapy / rehab
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Simple to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like seeing all practioners schedules at one time instead of looking up each individual. I also love having an app to review my schedule and my co-workers for upcoming days.

Cons

Unable to double book in slots is possibly my biggest complaint which really isn't a complaint!

Review Source
 
 

Rebecca from Rebecca Prather Brooks, PhD, LLC
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Customer Service is the Best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great customer service. Responsive to any questions and issues - quickly and accurately. Enjoy working with them and their people. Has a far range of features that you can either take advantage of or use on your own to customize to your needs.

Cons

Still some bugs that could be better. Continues to improve with each suggestion. Need to have some information consolidated on one screen when dealing with insurance companies, i.e., Date of Birth on same page as insurance plans and numbers

Review Source
 
 
 
Showing 1-20 of 132

Laurene from HMV Diagnostic
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Easy to move around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the easy entry of patients. Love the way billing looks. Easy to flag an account. All around super user friendly.

Cons

Honestly not too much do I not like. Maybe being able to switch from icon to icon without having to go back to patient.

Review Source: Capterra
 

Kelly from Hamilton Professional Counseling
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system has a very clean layout. It is easy to use and you can easily transition from one task to another with minimal mouse clicks.

Cons

The customer service seems to be lacking. Especially during set up and withing the EDI department. There is a lack of communication on their end. It will take months to get it up and running and you will be paying for a service you may not be utilizing yet. We are currently in transition and adding a lot of new providers. We have been paying for the billing service without being able to use it. We currently have to enter claims into Availity for our new providers and also into NueMD so we can track when the payments do come in. It is double the work. We are currently pricing other systems and considering going with another company. Just know that you will have to spend a lot of time trying to get in touch with the EDI department and keeping up on their progress to get anything done.

You may also experience issues when training. I have been trained on a few other EHR systems in the past and if you have experience you can pretty much figure this system out on your own. However, we did experience issues with the trainer failing to call on scheduled training days and not following through when we needed them to.

Review Source: Capterra

  Response: NueMD, Nuesoft Technologies

Date: October 2017

October 2017

 

I'm sorry to hear about this, Kelly. Thank you for taking the time to give us feedback. Please email me at jen@nuemd.com. I would love to discuss this further.

 

Jerry from Adkins Medical Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Used 3 different EMR systems and this is by far the best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, professional, help available when needed. Love eScript, suggestions and live help when needed.

Cons

Occasionally goes down with Java. Has to be reloaded and downloaded again when Java fails requiring more time.

Review Source: Capterra
 

Kelly from Montvale Health and Wellness
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

I have found Nue MD to be and easy and direct software to use. And customer servi e has been great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More accessible schedule for our work day.

Pros

The option to see our full schedule akl at the same time. As opposed to different departments on different screens.

Cons

The only thing i dislike so far is having to log in everytime i want to check my schedule. I would prefer it if my scheduler would stay open as long as im logged on. I go away and then come back after periods of time to check updated schedule,and always have to log back in.

Review Source: Capterra
 

Padi from Montvale Health Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

My experience with NueMD in the last several months have been nothing short of impressive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of us, less management at the front desk because of reminder features and patient portal.

Pros

I really like the functionality of the program and ease of you. My staff required none of the training provided by NueMD due to how easy it is to pick up! And whenever we have a question, my trainer is quick to respond with instructions. I like how you can have multiple provider columns and manage your individual view per user.

Cons

The only thing that comes to mind if I really think on it is the "reminder feature". I wish there was a way for the system to automatically send a reminder for a patient's first appt if they are doing multiple therapies.

Review Source: Capterra
 

Christina from Child Therapy and Rehabilitation LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Our pediatric clinic has become much more efficient. Intake is faster and more accurate than ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

efficiency improvement in intake process and provide her access to online schedule .

Pros

Ease of use and reporting. Account manager is excellent and on top of things, and knows the priorities.

Cons

The phone app has very limited use - for example can't modify the schedule or capture payment for more than one unit

Review Source: Capterra
 

Stacy from Oregon Mental Health Services LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

My experiences been good very accommodating and easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I learned a lot

Pros

The customer support is top-notch. Easy navigation from screen to screen, easy to set up new codes, very easy to use for a new beginner

Cons

Comments on the patient page info example it could use another email section. Also more room for comments when a client has multiple contacts

Review Source: Capterra
 

Misty from Christopher Medical Billing LLC

May 2017

May 2017

THEY DON'T CARE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the user friendly function of the system. The billing portion ins great to use. The tickets are easy to get out. I really dont have anything else to add

Cons

The customer service is horrible. I've called and emailed many times with no response. When I first started using Nuemed they were amazing and actually cared about helping a new client. I guess because I'm a small business owner and only have four provider with them, I'm no longer a priority. When my contracts are up I will find another company.

Review Source: Capterra

  Response: NueMD, Nuesoft Technologies

Date: August 2017

August 2017

 

Thank you for taking the time to leave us feedback, Misty. I'd like to sincerely apologize for our unresponsiveness. Due to technical difficulties on behalf of Capterra's website, we were not able to view to this review sooner. We would greatly appreciate an opportunity to resolve this. Please reach out to me directly at jen@nuemd.com.

 

Teresa from David Kurtz M.D., P.A.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I am extremely happy with my total experience overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its easy to use therefore I have more time to focus on other office duties than billing. It also keep things organized and tracked more efficiently

Pros

It is so easy to learn and is user friendly. We were able to start transmitting claims in just a few days, and Medicare which can take up to 30days was approved to transmit in less than 10days. We started receiving ERA payments within 10days of billing out. I have been in the business for 30 years and I have to say that this has been the easiest transition of setting up and billing without any problems whatsoever that I have ever experienced. The training was easy and friendly. I was really impressed with each department specializing in their own field, and the introduction and welcoming was awesome as well as the user friendly Nuebie Notes to refer to if you forgot anything during training.

Cons

I haven't experienced any cons yet, I am very happy with everything so far. I guess I would have to say the only Con that comes to mind is that I wish I had found your business a long time ago.

Review Source: Capterra
 

Stephanie from lacroix family chiropractic

April 2017

April 2017

Great team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Way to get ahold of your billing and support team. Program needs Java script to work but other than that it's easy to figure out. If you use them as your EHR it's easier, you can even verify the insurance from the program vs going online or calling.

Review Source: Capterra
 

Marta from Pnuero
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Nue MD is easy and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nue MD is easy and effective to use. They are always quick on any support issues, and their system is not hard to use. It is easy to upload into their online filing system, to find patients, and to cross reference patient appointments.

Pros

That you are able to quickly upload your files, and the ease of use.

Cons

N?A

Advice to Others

N/A

Review Source: Capterra
 

Calvin from Clientfit Technology Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Simple and Easy to Use Billing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When i decided to start a billing company 5 years ago i must have Demo'd about 10 different platforms. They ALL did pretty much did the same thing but what stood out about NueMD is that it was a clean ,SIMPLE, and intuitive interface. The learning curve was low and getting staff up to speed on the software takes days instead of weeks. Highly recommend this software!

Pros

Easy to Use - Works and MAC and PC

Review Source: Capterra
 

Charice from Kai Shin Clinic / HBR

March 2017

March 2017

Medical Biller

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent with my Trainer Amy very supportive , quick to answer questions, via phone , email or go to online chat

Review Source: Capterra
 

Marlene from Key Advantage Services LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Finally, a Software that Works!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are so happy with NueMD. Their Fantastic Training is KEY to efficiently using it's attributes!

Pros

How the claims section is user friendly and so helpful for a billing company

Cons

Appointment Reports

Advice to Others

No

Review Source: Capterra
 

Carol from Total Nutrition Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good for those of us who are not "computer" people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When our office switched to paperless it was with much fear I began using NueMD. After about 2 weeks of use, I can now see the benefit. I can chart much more quickly and have all my notes in one convenient place. This is both a time, space, and money saver.

Pros

It keeps me organized

Cons

I wish it had a window for the previous notes, that I could open at the same time I am charting in real time. (for reference)

Review Source: Capterra
 

Robert from Comprehensive Counselling
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

NueMD Great for the small practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

NueMD is easy to use. Its has an a great deal of resources for big and small practices. Its customer service is fast, friendly and extremely knowledgeable.

Pros

Great resources available for the small practice. A lot of automated features that enables a small practice to keep up with the fast paced ever changing health industry.

Review Source: Capterra
 

Laurene from PMBHomemedical

February 2017

February 2017

Easy Peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just started using this software as thus far it really is user friendly. And if I can't figure it out the help section is a great tool to reference back to. I have used many softwares over my 23 years in the medical field and this truly has been the easiest to move around in. Love that I can change the color scheme when I have two open and can tell which product I am on without having to read the top line!

Review Source: Capterra
 

Carlos from Family Care Center

January 2017

January 2017

This product is horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've had nothing but issues with this system. Every time we call customer support, when they decide to respond, they tell me it's our internet bandwidth so nothing they can do. We're dropping this company as soon as the contract is over.

Review Source: Capterra

  Response: NueMD, Nuesoft Technologies

Date: February 2017

February 2017

 

Thank you for your feedback, Carlos. I'm sorry to hear about your experience. I'd love a chance to discuss this with you further. You can reach me anytime at jen@nuemd.com

 

Christina from Child Therapy and Rehabilitation, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

NueMD = Efficiency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our pediatric therapy clinic implemented NueMD 3 months ago. We were impressed with the personalized support through the implementation phase. Months later we are quite pleased with how standardized and easy the software is to use. NueMD has thought of everything when it comes to software features and user needs. Our therapists are enjoying the cloud based scheduling module and, as the clinic owner, I am more efficient than ever! NueMD has enabled me to focus on the critical few instead of the critical many!

Pros

The many time-saving features and reporting.

Cons

I would like to see the app updated with more of the web based features.

Advice to Others

We really enjoy using NueMD! Our biller is extremely knowledgeable and accessible.

Review Source: Capterra
 

Michele from Tucker Medical Consulting, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Nue MD is the one for any small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Setup was fast and easy- we started submitting electronically within 7 days which sped up claims processing by weeks for us! Easy to learn and use, training is available when you need it and the online help sections are easy to navigate

Review Source: Capterra