NueMD Medical Billing Software


 

NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution.

Medical billing users can process an unlimited number of claims through NueMD's HIPAA-compliant claims clearinghouse. Additional product features include integrated credit card processing and one-click paper claims.

With NueMD's ONC-ATCB certified EHR, doctors and medical staff can add charting, e-prescribing, laboratory report tracking and secure fax management to their clinical workflow.

NueMD is priced on a monthly subscription basis, which includes an unlimited number of users and practice locations. NueMD uses a customer support instant messaging system to provide timely technical support to their users. A mobile app is also available for iOS and Android.

 

NueMD - Home screen
 
  • NueMD - Home screen
    Home screen
  • NueMD - Appointments
    Appointments
  • NueMD - Patient registration
    Patient registration
  • NueMD - Patient encounter
    Patient encounter
Supported Operating System(s):
Windows Vista, Windows XP, Mac OS, Linux, Windows 2000

435 Reviews of NueMD

 

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Software Advice Reviews (301)
More Reviews (134)

Showing 1-20 of 301

Jennifer from VeinCare Experts
Specialty: Vascular / phlebology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great value

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use, simplicity of charting for nurses and doctors, electronic billing and ERA is a GREAT feature, easy to learn for first time electronic charting

Cons

the lack of customization for reminder texts, cannot add specific messages as reminders, also sometimes it is hard to reach customer service

Review Source
 
 

Melissa from nephrology practice
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Product is Good Customer Service BAD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Product is easy to use navigating is easy. The sales rep was the best part of the entire experience.

Cons

Before you get to the product you have to deal with customer service and training which is the WORSE out of 20yrs billing this is the WORST customer service I have every dealt with. Training is HORRIBLE!! I had a total of 3 training sessions with 3 different people and all 3 said something different on the same topic. I did not know who to listen to.

Review Source

  Response: Jennifer, Nuesoft Technologies

Date: May 2018

May 2018

 

Hi, Melissa. I'm sorry to hear about your experience. I would love to discuss this further. Please send an email to jen@nuemd.com and we can set up a phone call. I look forward to speaking with you.

 
 

Jake from USBChiro
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Not for DC's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are coding for PT or DC codes the built in "scrubber" to help insurance approval is no better than any other software and it doesn't catch really any mistakes. Like I said, if you're a normal MD going about your day, i'm sure it's fine. Other than that keep looking.

Pros

This is obviously a well funded software that has thought of nearly everything when it comes to the standard medical office visit. The billing/insurance tools are really good... for MD codes.

Cons

If you are not a standard medical practitioner don't even bother. The customization is very limited and not comprehensive enough to be accepted by most insurances (especially PI cases). While it does initially have a fresh new look when you actually start using it you realize it is very click/drop-down heavy. The end result for a specialized clinic notes is less than adequate. I end up having to do a lot of typing to fill in gaps where the software doesn't even have an for macros or hot keys.

Review Source
 
 

Shelby from MAD Billing Service
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

User friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that this software has its own clearinghouse so you don’t have to mess with a separate one and pay for something else!

Cons

The customer support really needs worked on. I feel like I was always being transferred and wasn’t getting any answers.

Review Source
 
 

Greg from Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

They Answered all my question quickly and concisely.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It was not originally designed for chiropractors, it was adapted for it so some of the things in it are not applicable chiropractors.

Pros

They have there own clearing house so you don't have too pay separately for that. There head quoters are right by one of the biggest chiropractic schools so they keep up to date with the changes in the industry.

Review Source
 
 

Oana from Medical
Specialty: Billing services
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

OK for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's an OK value for the money but I cannot picture using this for large practices - to little stigmatization

Pros

Grate clearinghouse, no claim issues in 2 years of use. Intuitive and easy ton access anywhere - I even logged in when I traveled abroad.

Cons

to many screen changes to complete an action, no capability of saving stm., no capability of organizing the scanned docs, when you try to pull up previous RA you have to log out and log back in otherwise it will not generate the list. A bit cumbersome to post adjustments as it does not take negative payment and you have to figure out how to enter recoup amounts. Does not update claim status when claims Cross over from medicare - this has to be done manually.

Review Source
 
 

Daanish from IBH
Specialty: Psychiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Responsive support

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The support team is responsive, and will spend the time with you. You have to be vigilant and persistent, but they will not turn you away, and have a vested interest in problem solving. In our experience with other vendors, sales will get you going, but then disappear. NueMD has a robust support system (and the sales staff still responds to you after you sign up).

Cons

Can get caught up in a loop of being sent to different departments. Usually though, if you let the person you are talking about know your frustration, they will take steps to help resolve your issue. And some people are GREAT about taking ownership of client problems.

Review Source
 
 

Bill from Innovations Medical
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Non existant customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There are many better systems out there that do support their products. Consider them first.

Pros

It is fairly easy to use and learn. System does stay up most of the time and is typically available.

Cons

NO support at all. I have left many phone calls and sent numerous emails an have yet to have any response. Last year when I actually did manage to get someone to respond, they could not help my problem. They said that someone who could help would contact me, but I never heard form them.

Review Source

  Response: Jennifer , Nuesoft Technologies

Date: January 2018

January 2018

 

Hi, Bill. I'm sorry to hear about your experience. I'd love to discuss this further. Please send an email to jen@nuemd.com and we can set up a phone call. I look forward to speaking with you.

 
 

Tiffanie from Medical Billing Solutions, Inc. (MBSCI)
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Very User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Every time an update takes place we get better and better features! I love that you always have the most current version and it's super easy to use. It is a great product and I've billed on several different billing software's. It is by far my favorite to use!

Pros

It's ease of use. It's very easy to use and not super complicated. Bills don't get lost in the system or work ques.

Cons

I would like to see more features added with mass updates to claims. When I'm turning a patient to collections I'd like to be able to move an entire patient with one click rather than each date individually. Also when changing a patient's claims back to insurance after they were turned to patient, it would be nice to mass update the entire account rather than status each claim.

Review Source
 
 

Stephanie from Lacroix Family Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Hard to get in contact with anyone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you like to wait for answers and have to download a program that takes forever to load this is for you. If you like to have to keep telling the lm over and over again that its a cash patient to take it off hold then this is perfect for your company.

Pros

They did my billing and logged everything. Other than that its a slow program. They even had my phone number wrong on patient statements that they mailed out months after being billed and when patients would call them they would email me. When I asked them to change the number or had queations about the statements no one would respond.

Cons

I really hate leaving bad reviews. I hate to be this person but when you email people for 3 weeks and get 1 phone call and 1 email, something has to be said. The program it self is hard to use. You have to download it and it takes forever to load. Scanning and uploading everything is time consuming. When I reached out to billing for clarity on issues I had with patient statements no one ever got back to me. When I wanted to cancel it took me 2 weeks to get in contact with someone who could actually help. Almost a no later(4days short of) I have to call in and after 30 minutes I find our my cancellation date is in 2 weeks and the last bill will be in January. So I am essentially paying for services that should have been canceled because no one wanted to cancel when I first asked. I don't mind paying for November 16-December 16 because that's the 30 days notice that I gave them however the extra 2 weeks feels like extra money they are trying to take from me. Maybe it's because they never made a lot off of me? Either way, when they were trying to sign me up I got calls and emails. When I tried to cancel I got passed by email to email.

Review Source

  Response: Jennifer, Nuesoft Technologies

Date: December 2017

December 2017

 

H​i​, ​Stephanie. I'm sorry to hear ​about your experience. I'd love to discuss this ​further. Please send an email to jen@nuemd.com and we can set up a ​phone ​call. ​I look forward to speaking with you.

 
 

Barbara from Chiropractic Associates
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Just getting started with NueMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have not gone live yet, but we have had excellent training and all should go smoothly when we do go live

Review Source
 
 

Ranee from Raether Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great addition to our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall we are very pleased with NueMD and would highly recommend. Whenever we have questions or concerns, one of the team members assigned to our company responds within 24 hours.... most of the time within 2-3 hours!

Pros

ease of use
quick response rate with questions
we no longer have to wait on hold with insurance company with denials
great training sessions

Cons

switching between auto, w/c, pi and regular cases - not sure if the correct insurance company gets assigned to the correct case

Review Source
 
 

Stacy from Oregon Mental Health Services LLC
Specialty: Mental & behavioral health
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

For someone who started a job not really knowing anything about a computer new MD was very easy to use for somebody who is a beginner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer support, being able to do a live chat, promptness of a response. And easy navigation. Also the updates that are available to read.

Cons

As far as the cons oh, I wish there were more email lines especially when a client has more than one email or split parents. And also an extra line on the memo underneath the email to add additional contacts for that patient.

Review Source
 
 

Jon from Raether Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Nue MD, they come through with everything they claim to be able to do, which is rare in today’s business workd

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

From day one the entire staff that we have dealt with has been friendly, professional , helpful and patient with me and my staff, they are very detail orientated and do what they say they wil in a very timely fashion. The fee they charge is small in comparison to the extra money they have helped us collect, excellent training and customer support!!

Pros

Relatively easy to use, very detailed program for billing and documentation , patients love the statements, and they really do help bring in more

Cons

Redesigning some of the documentation templates are slightly complicated, but gets easier with practice

Review Source
 
 

Tina from Diagnostic Medical Testing
Specialty: Pulmonology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

NueMD at your finger tips

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

it's all one click away, one click paper clams, Appointment scheduling and Medical billing, very user friendly software, webinars always available

Review Source
 
 

Julie from Campion Chriopractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Needs some improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When I was training I would ask questions and the trainer did not know how to perform the functions.

Pros

Ease of use for scheduling.
Reminder text and calls.
Note system is easy to use.
Statements easy to review and print.


Cons

Separating cases for insurance, self-pay, and auto.
Charge for every little thing.
Response to questions.
Only being able to find patients by their last name.
Too generic of a message for text reminders.

Review Source

  Response: Jennifer, Nuesoft Technologies

Date: November 2017

November 2017

 

Hello, Julie. Thank you for taking the time to leave us feedback. I'm sorry to hear that your experience fell below our standards. I'd love to discuss this further. Please send an email to jen@nuemd.com and we can set up a call. I look forward to speaking with you!

 
 

Arnold from Veincare Experts
Specialty: Surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Met my needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simplicity.
Ability to customize.
Most functions are intuitive and easy to learn.
Screens are clean and easy to navigate.

Cons

Occasional freezes requiring computer restart.
Runs on Java; need to reset each time there is a Java update.
Live training is a waste of time and money.
Advertised pricing is for new clients only; expect significant jump with renewal.

Review Source
 
 

Erick from DFW Pain and Injury Centers
Specialty: Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Reasonable priced EHR and PM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great prices: Priced a lot and this was the best around.
EHR and PM Bundle: For that great price we got EHR and PM together. (billing not included)
Great sales team, the sales team knew everything about our business and how to use this software with our specific use.

Cons

not so great at implementation
not great customer support after purchase.
When talking to the sales team they where knowledgeable about my specific line of business, that changed when we got into the implementation stage.

Review Source
 
 

Natalya from Avanti Labs
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

100% correct claims

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software is user friendly. Building claims are easy , software checks for billing mistakes and scrubs claim before you submit them to insurance carriers.

Review Source
 
 

Danielle from Pfyl Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

We use NueMD for the billing services and appointment book.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy to use and accessible from your phone. That is why we use it over a paper appointment book.

Cons

The prices is a little steep for a web based system. We only use two features because of the price.

Review Source
 
 
 
Showing 1-20 of 134

LAURENE from HMV Diagnostic

May 2018

May 2018

Such ease with this program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that it is so user friendly to be honest. It has been easy to train new employees with it. The information is easy to get to under the tabs. Just plain easy to use

Cons

I don't like that all the tabs aren't available when you are in another so you have to go back then to the tab you needed

Review Source: Capterra
 

Julie from Premiere Medical Billing

March 2018

March 2018

This software is very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fast and easy to use.

Pros

The thing I like most about this software is that it is easy to use, anyone can learn it quickly which saves me time on training employees. I also really like the support staff, you can call or do live chat.

Cons

The least I like about the software is that all my clients do not use it. I do work on other systems for some other clients and this one is by far the best.

Review Source: Capterra
 

Laurene from HMV Diagnostic
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Easy to move around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the easy entry of patients. Love the way billing looks. Easy to flag an account. All around super user friendly.

Cons

Honestly not too much do I not like. Maybe being able to switch from icon to icon without having to go back to patient.

Review Source: Capterra
 

Kelly from Hamilton Professional Counseling
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system has a very clean layout. It is easy to use and you can easily transition from one task to another with minimal mouse clicks.

Cons

The customer service seems to be lacking. Especially during set up and withing the EDI department. There is a lack of communication on their end. It will take months to get it up and running and you will be paying for a service you may not be utilizing yet. We are currently in transition and adding a lot of new providers. We have been paying for the billing service without being able to use it. We currently have to enter claims into Availity for our new providers and also into NueMD so we can track when the payments do come in. It is double the work. We are currently pricing other systems and considering going with another company. Just know that you will have to spend a lot of time trying to get in touch with the EDI department and keeping up on their progress to get anything done.

You may also experience issues when training. I have been trained on a few other EHR systems in the past and if you have experience you can pretty much figure this system out on your own. However, we did experience issues with the trainer failing to call on scheduled training days and not following through when we needed them to.

Review Source: Capterra

  Response: NueMD, Nuesoft Technologies

Date: October 2017

October 2017

 

I'm sorry to hear about this, Kelly. Thank you for taking the time to give us feedback. Please email me at jen@nuemd.com. I would love to discuss this further.

 

Jerry from Adkins Medical Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Used 3 different EMR systems and this is by far the best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, professional, help available when needed. Love eScript, suggestions and live help when needed.

Cons

Occasionally goes down with Java. Has to be reloaded and downloaded again when Java fails requiring more time.

Review Source: Capterra
 

Kelly from Montvale Health and Wellness
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

I have found Nue MD to be and easy and direct software to use. And customer servi e has been great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More accessible schedule for our work day.

Pros

The option to see our full schedule akl at the same time. As opposed to different departments on different screens.

Cons

The only thing i dislike so far is having to log in everytime i want to check my schedule. I would prefer it if my scheduler would stay open as long as im logged on. I go away and then come back after periods of time to check updated schedule,and always have to log back in.

Review Source: Capterra
 

Padi from Montvale Health Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

My experience with NueMD in the last several months have been nothing short of impressive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of us, less management at the front desk because of reminder features and patient portal.

Pros

I really like the functionality of the program and ease of you. My staff required none of the training provided by NueMD due to how easy it is to pick up! And whenever we have a question, my trainer is quick to respond with instructions. I like how you can have multiple provider columns and manage your individual view per user.

Cons

The only thing that comes to mind if I really think on it is the "reminder feature". I wish there was a way for the system to automatically send a reminder for a patient's first appt if they are doing multiple therapies.

Review Source: Capterra
 

Christina from Child Therapy and Rehabilitation LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Our pediatric clinic has become much more efficient. Intake is faster and more accurate than ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

efficiency improvement in intake process and provide her access to online schedule .

Pros

Ease of use and reporting. Account manager is excellent and on top of things, and knows the priorities.

Cons

The phone app has very limited use - for example can't modify the schedule or capture payment for more than one unit

Review Source: Capterra
 

Stacy from Oregon Mental Health Services LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

My experiences been good very accommodating and easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I learned a lot

Pros

The customer support is top-notch. Easy navigation from screen to screen, easy to set up new codes, very easy to use for a new beginner

Cons

Comments on the patient page info example it could use another email section. Also more room for comments when a client has multiple contacts

Review Source: Capterra
 

Misty from Christopher Medical Billing LLC

May 2017

May 2017

THEY DON'T CARE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the user friendly function of the system. The billing portion ins great to use. The tickets are easy to get out. I really dont have anything else to add

Cons

The customer service is horrible. I've called and emailed many times with no response. When I first started using Nuemed they were amazing and actually cared about helping a new client. I guess because I'm a small business owner and only have four provider with them, I'm no longer a priority. When my contracts are up I will find another company.

Review Source: Capterra

  Response: NueMD, Nuesoft Technologies

Date: August 2017

August 2017

 

Thank you for taking the time to leave us feedback, Misty. I'd like to sincerely apologize for our unresponsiveness. Due to technical difficulties on behalf of Capterra's website, we were not able to view to this review sooner. We would greatly appreciate an opportunity to resolve this. Please reach out to me directly at jen@nuemd.com.

 

Teresa from David Kurtz M.D., P.A.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I am extremely happy with my total experience overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its easy to use therefore I have more time to focus on other office duties than billing. It also keep things organized and tracked more efficiently

Pros

It is so easy to learn and is user friendly. We were able to start transmitting claims in just a few days, and Medicare which can take up to 30days was approved to transmit in less than 10days. We started receiving ERA payments within 10days of billing out. I have been in the business for 30 years and I have to say that this has been the easiest transition of setting up and billing without any problems whatsoever that I have ever experienced. The training was easy and friendly. I was really impressed with each department specializing in their own field, and the introduction and welcoming was awesome as well as the user friendly Nuebie Notes to refer to if you forgot anything during training.

Cons

I haven't experienced any cons yet, I am very happy with everything so far. I guess I would have to say the only Con that comes to mind is that I wish I had found your business a long time ago.

Review Source: Capterra
 

Stephanie from lacroix family chiropractic

April 2017

April 2017

Great team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Way to get ahold of your billing and support team. Program needs Java script to work but other than that it's easy to figure out. If you use them as your EHR it's easier, you can even verify the insurance from the program vs going online or calling.

Review Source: Capterra
 

Marta from Pnuero
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Nue MD is easy and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nue MD is easy and effective to use. They are always quick on any support issues, and their system is not hard to use. It is easy to upload into their online filing system, to find patients, and to cross reference patient appointments.

Pros

That you are able to quickly upload your files, and the ease of use.

Cons

N?A

Advice to Others

N/A

Review Source: Capterra
 

Calvin from Clientfit Technology Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Simple and Easy to Use Billing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When i decided to start a billing company 5 years ago i must have Demo'd about 10 different platforms. They ALL did pretty much did the same thing but what stood out about NueMD is that it was a clean ,SIMPLE, and intuitive interface. The learning curve was low and getting staff up to speed on the software takes days instead of weeks. Highly recommend this software!

Pros

Easy to Use - Works and MAC and PC

Review Source: Capterra
 

Charice from Kai Shin Clinic / HBR

March 2017

March 2017

Medical Biller

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent with my Trainer Amy very supportive , quick to answer questions, via phone , email or go to online chat

Review Source: Capterra
 

Marlene from Key Advantage Services LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Finally, a Software that Works!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are so happy with NueMD. Their Fantastic Training is KEY to efficiently using it's attributes!

Pros

How the claims section is user friendly and so helpful for a billing company

Cons

Appointment Reports

Advice to Others

No

Review Source: Capterra
 

Carol from Total Nutrition Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good for those of us who are not "computer" people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When our office switched to paperless it was with much fear I began using NueMD. After about 2 weeks of use, I can now see the benefit. I can chart much more quickly and have all my notes in one convenient place. This is both a time, space, and money saver.

Pros

It keeps me organized

Cons

I wish it had a window for the previous notes, that I could open at the same time I am charting in real time. (for reference)

Review Source: Capterra
 

Robert from Comprehensive Counselling
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

NueMD Great for the small practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

NueMD is easy to use. Its has an a great deal of resources for big and small practices. Its customer service is fast, friendly and extremely knowledgeable.

Pros

Great resources available for the small practice. A lot of automated features that enables a small practice to keep up with the fast paced ever changing health industry.

Review Source: Capterra
 

Laurene from PMBHomemedical

February 2017

February 2017

Easy Peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just started using this software as thus far it really is user friendly. And if I can't figure it out the help section is a great tool to reference back to. I have used many softwares over my 23 years in the medical field and this truly has been the easiest to move around in. Love that I can change the color scheme when I have two open and can tell which product I am on without having to read the top line!

Review Source: Capterra
 

Carlos from Family Care Center

January 2017

January 2017

This product is horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've had nothing but issues with this system. Every time we call customer support, when they decide to respond, they tell me it's our internet bandwidth so nothing they can do. We're dropping this company as soon as the contract is over.

Review Source: Capterra

  Response: NueMD, Nuesoft Technologies

Date: February 2017

February 2017

 

Thank you for your feedback, Carlos. I'm sorry to hear about your experience. I'd love a chance to discuss this with you further. You can reach me anytime at jen@nuemd.com