--- title: "MedEZ Software Reviews, Demo & Pricing - 2026" description: "Review of MedEZ Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/medez-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / MedEZ Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/medez-profile/reviews/) # MedEZ Review Custom quote 1 plan Wondering if MedEZ is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MedEZ 4.8 [(20)](https://www.softwareadvice.com/medical/medez-profile/reviews/) Pricing Pricing available upon request ### About MedEZ MedEZ is a web-based Electronic Health Record (EHR) and revenue cycle management platform designed specifically for behavioral health and substance use treatment providers. The system supports the full operational workflow of treatment facilities, including clinical documentation, patient management, scheduling, billing, and reporting, all within a single integrated platform. Built for behavioral health organizations of all sizes, MedEZ enables providers to streamline clinical workflows, improve compliance, and optimize financial performance. The platform supports a wide range of care models including outpatient programs, intensive outpatient (IOP), partial hospitalization (PHP), residential treatment, IPF, and medication-assisted treatment (MAT). MedEZ includes a robust appointment and program scheduling system with individual and group session management, automated reminders, waitlists, and resource scheduling. A centralized patient management dashboard allows staff to quickly access clinical records, treatment plans, and program participation. The platform provides comprehensive clinical documentation tools, including customizable note templates, treatment plans, assessments,... and outcome tracking. Integrated laboratory, pharmacy, and document management modules allow providers to securely store patient records, manage medication workflows, and access lab results within the patient chart. MedEZ also includes a complete behavioral health billing and revenue cycle management solution. The system supports electronic and paper claim generation, insurance eligibility verification, payment posting, claim tracking, and reporting to help organizations maximize reimbursements and maintain financial visibility. Additional capabilities include a secure patient portal, role-based access controls, HIPAA-compliant data management, and powerful reporting tools that provide insights into clinical performance and operational efficiency. Wondering if MedEZ is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## MedEZ User Interface ## Popular MedEZ Alternatives Main Product MedEZ 4.8 [(20)](https://www.softwareadvice.com/medical/medez-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.27Value for money - 4.78Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) 4.7 [(651)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.42Value for money - 4.62Customer support - 4.57Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1382)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.4 [(371)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.25Value for money - 4.21Customer support - 4.37Functionality Pricing Available upon request Get Price ## MedEZ Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version For pricing - contact sales dept. Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MedEZ Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of MedEZ ABA Data Collection Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Planning Activity Tracking Alerts/Escalation Alerts/Notifications API Appointment Management Appointment Scheduling Assessment Management Audit Trail Automated Scheduling Bed Management Behavior Tracking Billing & Invoicing Calendar Management Calendar Sync Cancellation Tracking Care Plan Management Charting Chat/Messaging Claims Scrubbing Client Database Client Management Client Portal Clinical Care CNA Tracking Code & Charge Entry Coding Assistance Compliance Management Confirmations/Reminders Credit Card Processing Customer Database Customizable Dashboard Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Data Storage Management Data Visualization Documentation Management Document Management Document Storage Document Templates Drag & Drop Drug Reference Database Dunning Management Electronic Payments Electronic Signature Email Reminders Employee Management EMR/EHR Faculty/Staff Management File Sharing Financial Management For Group Therapy For Home Care Providers For Long Term Care For Mental/Behavioral Health Forms Management For Nursing Homes For Substance Abuse Therapy Generative AI Goal Setting/Tracking Handwriting Recognition HIPAA Compliant Historical Reporting Home Health Care Management Imaging and X-rays Immunization & Allergy Tracking Incident Management Initial Assessments In-Patient Management Insurance Eligibility Verification Insurance Management Inventory Management Invoice History Invoice Management Lab Information Management Lab Integration Learning Management Live Chat MDS Review Meaningful Use Certified Medication Alerts/Warnings Medication Database Medication Management Mobile Access Mobile App Monitoring Device Integration Multi-Location Multi-Physician Multi-Provider Practice No-Show Tracking Notes Management Nursing Forms Tracking On Call Scheduling ONC-ATCB Certified Online Booking Online Intake Forms Order Entry Outcome Assessment Tools Out-Patient Management PACS Integration Patient Communications Patient Database Patient Engagement Patient Intake Patient Monitoring Patient Records Management Payment Collection Payment Processing Payroll Management Pharmacy Physician Management Physician Scheduling Point of Care System Policy Management Practice Management Prescription Management Program Management Progress Notes Progress Reports Progress Tracking Quotes/Estimates Real-Time Data Real-Time Reporting Real-Time Updates Records Management Recurring Appointments Referral Tracking Registration Management Rehabilitation Management Reimbursement Management Reminders Remittance Advice Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Search/Filter Secure Data Storage Secure Messaging Self Service Portal Session Notes SMS Messaging SOAP notes Spend Management Staff Management Staff Scheduling Task Management Telemedicine Telemedicine Integration Teletherapy Template Management Therapy Notes Third-Party Integrations To-Do List Transaction Management Treatment Planning User Management Visual Analytics Voice Recognition Wait List Management Workflow Management ## MedEZ Integrations Jitsi Integration rated undefined from -1 review Zoom Virtual Agent Integration rated undefined from -1 review WileyPLUS Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Salesforce Backup Integration rated undefined from -1 review ## MedEZ User Reviews ## MedEZ customer ratings - Overall rating: 4.8/5 - Total reviews: 20 ### Rating distribution - 5 stars: 16 reviews (80%) - 4 stars: 3 reviews (15%) - 3 stars: 1 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.8/5 - Functionality: 4.4/5 --- ### Recommend that you give [sensitive content hidden] a raise, she is a exceptional value to your product!!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered MedEz has made a big difference in our revenue cycle and the ease of submitting claims to payors is helpful. I wish there was a better or easier way to attach remittances. Hopefully down the line this is something that will be modified. It would also be great when the ability to verify benefits and eligibility is available as this will make a difference in patient management and revenue. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Support is unlike any other. [sensitive content hidden]. is absolutely the best to work with, she is kind, considerate, extremely responsive and knowledgeable. I have been working with them for over a year and without her this product would not be half of what it is. #### Cons The system is quite complex and it takes a lot of time to train on the different functions. Everyone likes the use and ease of the web version but in order to function administratively you need to know how to use the cloud version. #### Reasons for switching to MedEZ Needed a product streamlined for mental health and substance abuse treatment #### Vendor response Thank you so much for your thoughtful review and kind words about our customer support team. We would love to make sure your compliment reaches the right person — could you let us know who you were referring to, as it is hidden content at the moment, so we can share your feedback with them? We appreciate your insights about the system’s learning curve and the difference between the web and cloud versions. Your suggestions on remittance attachment and benefits/eligibility verification are well noted, and we are actively exploring ways to make these processes faster and more seamless. It’s wonderful to hear that MedEZ has positively impacted your revenue cycle and claims submission. We value your partnership and look forward to supporting your continued success in behavioral health. — The MedEZ Team Replied August 2025 --- ### Economical, Efficient, Easy to Use, Excellent Customer Service - Overall rating: 5/5 - Reviewer: Genise L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. The quality of the customer service is unmatched in the industry. Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today. #### Cons It would be helpful if there was a way to “black box” a patient record preventing some providers from access. We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program. It presents an awkward situation when everyone in the office has access to the record. I believe this is something that MedEZ might be working to resolve. Other than that - the system meets our needs completely. #### Reasons for choosing MedEZ We chose MedEZ over the competitors because of the product’s ease of use and their willingness to work with us on the cost of the system. MedEZ is very economical for a small business or start up company. The system is flexible enough to grow with your business and the customer support is outstanding! --- ### Incomplete Product - Overall rating: 3/5 - Reviewer: Mary E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros I like the Wiley integration--in fact, that was one of the big selling points for us. #### Cons Customer Service and support. They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features. #### Reasons for switching to MedEZ We are growing our business and we needed the ability to bill utilizing two different EINs/NPIs and Business names with a SSO. This is something that MedEZ is able to do, but I'm not sold that the trade off has been worth it. --- ### Psychiatric Inpatient Billing and Collection - Overall rating: 5/5 - Reviewer: Stephen G. - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application. The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data. Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements. I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and the application was easy to customize. Retrieving data from the back end database table for adhoc reporting was a breeze. #### Cons There were some features that could have been more automated, but we had very seasoned staff to manage the billing process. However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs. --- ### Great EHR program and easy billing use - Overall rating: 5/5 - Reviewer: Tung T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. Other features I like are being able to take clinical notes and record billing codes. Also, the program is very economical as the company will work on the cost of the system. #### Cons The software does lag sometimes and will freeze up once in awhile. The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier. --- ### Best Software & Support for the Money. - Overall rating: 5/5 - Reviewer: Stan A. - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered They are a great group to work with. The software works great and the support is over the top. They are up and coming medical software company growing leaps and bounds. The software is in modules and you can also setup the users in department groups to keep security tight. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Most part very easy to use. #### Cons Not having a road map as to where thing pull from to understand issues quicker. #### Vendor response Thank you for the kind words Mr. Arnold. Replied October 2016 --- ### Great to manage patient information - Overall rating: 5/5 - Reviewer: Daniel M. - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used this in a third party agreement with a doctor's office through a home care company. They were doing stem cell testing in the nearby medical center and it was used to manage their patients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was definitely easy to use and the organization for the massive amount of patient information coming in was easier to manage because of the software. #### Cons I would suggest a little more security because there were some HIPAA concerns in the IT department at my company but that may have just been them being super secure. --- ### Great software - Overall rating: 4/5 - Reviewer: Adil S. - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered enable physicians, nurses and other authorized users to share data and streamline processes across an entire organization. An online digital chart displays up-to-date patient information in real time, complete with decision-support tools for physicians and nurses. Simple prompts allow swift and accurate ordering, and documentation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros very easy. #### Cons look and feel #### Vendor response Thank you for your feedback and review. Replied September 2016 --- ### Best Software Ever!!! - Overall rating: 5/5 - Reviewer: Shela D. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered I have been using this software for many years now and I can really say it has been amazing. It is very easy to use and also the features are very helpful. Customer support is also very dependable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the different features that it has to help our company throughout the day. #### Cons none #### Vendor response Thank you Mrs. Desir for such kind words. Replied September 2016 --- ### Great Support Team - Overall rating: 4/5 - Reviewer: Susan T. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Amanda Brown specifically has always made herself available to help my staff with training, etc. When we need changes to forms, etc. she is always quick to help us out. Med Ez is very user friendly & helpful with billing issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to learn & user friendly. #### Cons There are some things my state requires that are not easy to implement. --- Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/medical/medez-profile/reviews/) ## MedEZ Popular Comparisons [athenaOne vs MedEZ](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/medez/)[Tebra vs MedEZ](https://www.softwareadvice.com/medical/kareo-profile/vs/medez/) ## Other Top Recommended Electronic Medical Records Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **237** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **216** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **212** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1382) Recently recommended **170** times Stuck Between Options? 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