AZZLY EHR/EMR software


13 reviews(4.5/5)
13 reviews(4.5/5)

AZZLY EHR/EMR is a cloud-based electronic health record (EHR) and client management suite for large and midsize medical treatment centers, especially behavioral health and addiction treatment organizations. Key features include document management, appointment scheduling, patient communication tools and billing.

AZZLY offers several tools to assist with patient information and records management. A central calendar allows doctors and staff to view and schedule appointments, build census reports and track patient attendance. Patients can receive automatic appointment reminders. The calendar is also integrated with the billing module.

AZZLY is DCF, CARF and JCAHO compliant, and DSM-5, ICD-9 and ICD-10 diagnostic codes are mapped within the software. Clinicians and staff can receive automatic updates alerting them to unfinished tasks. Encrypted email messages and a chat feature are also offered.

Users have access to online training and support. AZZLY is offered on a per user per month basis.

Supported Operating System(s):
Web browser (OS agnostic)

13 Reviews of AZZLY EHR/EMR

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  • Judy from Novus Medical Detox

    Specialty: Substance abuse

    Number of employees: 51-200 employees

    February 2018

    Medication Management forte'

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We had plenty of issues when we started Azzly. However, the training folks there are very responsive. Day or night. And because they listened to unique issues with medication management, that's their forte' for sure

    Pros

    medication management. They listened and delivered on medication management. Almost immediate response to issues.

    Cons

    system inconsistent at times. And occasional loss of a note/form, however, the new RIZE system will most likely alleviate that.

    This review was submitted organically. No incentive was offered
    Review Source
  • Carrie from SALS Recovery Center

    June 2017

    Extremely helpful staff, amazing response time to questions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is user friendly. I am impressed with the constant updates to better improve the system. The team behind the software is AMAZING

    Cons

    The only concern I can think of, which I know cannot be avoided, is the glitches that come with technology sometimes

    Review Source: Capterra
  • Leslie from Talbot Recovery Soutions

    Number of employees: 11-50 employees

    April 2017

    We are committed to Azzly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer support is absolutely a must for our organization. We rely on experts in the field. We don't have time to know everything about everything. We find people we trust who know how to do what we don't know how to do. Azzly is one of those experts who we have learned we can trust. They are a member of our Team. When a Therapist has a problem entering in a note or changing a diagnosis, Azzly is who they call and the problem is resolved. If the Billing Specialist is having a problem getting a claim to process, Azzly is who she calls and Azzly support team is there to help her figure it out. Is Azzly problem free - NO, however, they are committed to helping us work out any "bugs" in the system and/or tailor the program to meet our specific needs.

    Pros

    It is an "All in One" program; combines Scheduling, Financial, Clinical, & Medical charting

    Cons

    For some reason, when a client pays for services, even though we enter the Therapist's name we cannot pull a report that shows what has been paid by Therapist. We pay our therapists based on what was paid for the month and we have to manually calculate it. I really don't understand why we can't pull a report sorting by Therapists paid.

    Review Source: Capterra
  • Jill from Integrative Life Center

    Number of employees: 11-50 employees

    April 2017

    Group notes are easy

    Ease-of-use
    Functionality
    Quality
    Support

    I love the group note function in Azzly. It sure beats having to open each client's chart separately. Occasionally there are funny quirks with the system, but the Azzly support staff are quick to respond and iron out the kinks. I'm just getting comfortable with going to the e-Chart for a full view of the client's chart, but it seems to be a vast improvement from having to open separate PDF's like before. I'd like to see them increase the number of characters for the group note section though. I often run out of space and cannot enter enough information on what happened in the group. Overall, I like Azzly better than what I was using at another agency (TIER). It's more versatile.

    Pros

    group notes

    Cons

    Entering recurring appointments in the calendar function does not always work correctly. It has been known to import clients into the encounter that are not a part of the recurring appointment.

    Review Source: Capterra
  • Jason from New Freedom Recovery Center

    Number of employees: 2-10 employees

    April 2017

    Searching No More

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We needed to replace our last EMR with a more cost effective alternative, which was difficult due to specific needs we have. I had searched and sat through many demos until I found AZZLY. The entire process from demo to training has been exceptional.

    Pros

    Training

    Cons

    accessibility in some areas

    Review Source: Capterra
  • Jes from Envision Hope Treatment

    Number of employees: 2-10 employees

    March 2017

    Great in the early start

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have just begun the startup and training for Azzly and it has been as smooth and easy as any start-up can be. The Azzly staff are great to work with and have been great with regard to flexibility with our changing needs.

    Pros

    The flexibility and the comprehensive work that has gone into establishing and maintaining the EHR

    Cons

    I haven't used it clinically, so can't fully answer.

    Review Source: Capterra

    Response: AZZLY, AZZLY

    March 2017

    Thank you for your confidence in the AZZLY software and team! We can't wait to support you with all your amazing work at Envision Hope Treatment.

  • Megan from Talbot Recovery Solutions

    Number of employees: 11-50 employees

    March 2017

    Innovative software with amazing customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Azzly helped our company consolidate multiple systems so that all our information is in one location. It has also helped our staff stay on top of charting, insurance authorizations, and so much more. But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing! They quickly to respond to any question, problem or request we might have. Thanks Azzly!

    Pros

    Tracks authorizations
    Staff communication is built in
    Secure email and fax direct from azzly

    Cons

    No sorting option for payments recieved for each therapist/doctor
    There is not a box for patient name in the SEOB tab when entering insurance payments

    Review Source: Capterra

    Response: AZZLY, AZZLY

    March 2017

    Thank you Megan. We wish you and your team much success. It has been a delight working with them! Our team is excited to release AZZLY's new user interface within the next 90 days with new enhancements and functionality. It will be easier and better than ever!

  • John from Treatment Consultants

    December 2016

    Ahead of the game

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a consultant for start-ups in the mental health and addictions industry, I am often in the position to recommend an EHR. I consistently recommend Azzly because they provide so much more than just an EHR. The system does a great job streamlining the entire client process from first call to discharge and beyond. Many EHRs are based on the medical per encounter or per procedure model and can struggle when it comes to charting for bundled services provided at the RTC, PHP, and IOP levels of care. Azzly understands how treatment works and their system is designed accordingly. The software is robust clinically and medically, and specifically designed to make insurance utilization review and claims submission hassle free. Over the years they have taken in feedback from their customers and have evolved the product to meet the ever-changing needs of our industry. Great training and customer service. It's worth getting a demo just to hear Collette say "It's a thing of beauty."

    Pros

    Ease of use, price point, customer service

    Review Source: Capterra

    Response: AZZLY, AZZLY

    December 2016

    Thank you John. We wish you and your practice much success.

  • Rachel from The Next Door

    December 2016

    Highly Recommended!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Azzly Team has been extremely responsive and easy to work with. They have gone above and beyond to accommodate our specific and unique organizational needs. The system has proven to be an elegant solution to our complex continuum of services. Their attention to ensuring staff are well equipped to transition to a new system has been much appreciated.

    Review Source: Capterra

    Response: AZZLY, AZZLY

    December 2016

    Thank you Rachel. We wish you and your team much success.

  • Kelly from Person to Person, Inc.

    December 2016

    Couldn't live without it!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    AZZLY is extremely user friendly and the customer service is the best I have ever experienced. The AZZLY staff have an array of expertise in all areas- from clinical to billing- and they are always available to answer any questions we have. GREAT PRODUCT!!

    Review Source: Capterra

    Response: AZZLY, AZZLY

    December 2016

    Thank you Kelly. We wish you and your practice much success.

  • Johana from J Desir Consulting

    November 2016

    GREAT VALUE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    GREAT PRODUCT TO RECOMMEND TO FACILITIES. GREAT FUNCTIONALITY FOR THE USER. EASY TO USE. INTEGRATIVE WITH ALMOST EVERY OTHER SOFTWARE.

    Review Source: Capterra

    Response: AZZLY, AZZLY

    December 2016

    Thank you Johana. We wish you and your practice much success.

  • Kim from Kim Wieleba, LCSW

    November 2015

    Dynamic Product with great Technical Support

    Ease-of-use
    Quality
    Support

    I have been using AZZLY as a solo mental health practitioner for 3 years. The product keeps getting better as they fine tune and add new features. They are very responsive to how my needs may differ from other product users and often add/adjust features to improve my work flow. I appreciate that the system is always changing and improving. The technical support is terrific! One of the major reasons why I left my previous system was very poor technical support when I really needed it. Using AZZLY is keeping me on the cutting edge of EMR/documentation and billing! Since I am a solo practitioner having an EMR system that works for me is a key issue in my practice.

    Review Source: Capterra

    Response: AZZLY, AZZLY

    November 2015

    Thank you Kim. We wish you and your practice much success.

  • Christian from Delgado Views

    March 2015

    Everything is handled in AZZLY

    Ease-of-use
    Quality
    Support

    I have been using the AZZLY system for the past 6 months. I really love how it makes my workflow more efficient. I never have to leave the platform. AZZLY is also really easy to learn and implement. I thought the setup and install would be brutal - it was a breeze since AZZLY is in the cloud! Great customer service as well. Overall the system makes my job easier. Worth the $600 monthly expense.

    Review Source: Capterra

    Response: AZZLY, AZZLY

    March 2015

    Thank you Christian. We wish you and your practice much success.

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