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athenaOne

The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physi...Read more about athenaOne

3.8 (845 reviews)

429 recommendations

RXNT

RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer...Read more about RXNT

4.3 (438 reviews)

319 recommendations

NextGen Office

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-t...Read more about NextGen Office

4.0 (1262 reviews)

15 recommendations

AdvancedMD Billing Services

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health records, telemedicine, patient engagement, practice ...Read more about AdvancedMD Billing Services

4.1 (84 reviews)

10 recommendations

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NextGen Enterprise

NextGen Healthcare provides scalable, integrated solutions and professional services to help your practice administer excellent care and operate your business more efficiently. We serve medium to large enterprise-level ambulatory ...Read more about NextGen Enterprise

3.9 (11 reviews)

7 recommendations

MedPointe

MedPointe from Health Systems Technology is a cloud-based EHR solution that offers integrated billing, accounting, picture archiving and patient scheduling features within a suite. The program can also be deployed on the server an...Read more about MedPointe

4.7 (7 reviews)

5 recommendations

ReLiMed

ReLi Med Solutions' suite gives small to midsize ambulatory care practices a completely integrated EHR and Practice Management solution. The solution can be installed on-premises or hosted on a cloud as a web-based application. ...Read more about ReLiMed

4.8 (28 reviews)

4 recommendations

Euclid

Euclid is a medical management solution that helps hospitals and healthcare providers streamline various clinical operations such as claims processing, scheduling, billing and more. With its administrative dashboard, professionals...Read more about Euclid

4.8 (31 reviews)

2 recommendations

myEvolv

myEvolv is an ONC-certified electronic health record (EHR) with comprehensive clinical, financial and operational features. It was designed specifically for organizations serving children and families, intellectual and development...Read more about myEvolv

2.8 (12 reviews)

2 recommendations

Mend

Launch your Behavioral Health Telemedicine program today. Mend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Use...Read more about Mend

4.5 (706 reviews)

1 recommendations

TheraNest

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and soci...Read more about TheraNest

Sign In Scheduling

Sign In Scheduling is powering appointments in 200k+ businesses worldwide. With our feature-rich, accessible, and secure scheduling software, you can reduce no-shows by up to 90%. Benefit from 100+ features and find exactly what...Read more about Sign In Scheduling

NueMD

NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution. ...Read more about NueMD

Speedy Claims

SpeedyClaims is an on-premise tool that allows small clinics and single-provider offices to manage CMS 1500 insurance claim forms. It is compatible with most Windows operating systems. Users can print paper copies of their CM...Read more about Speedy Claims

eClinicalWorks

eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the heal...Read more about eClinicalWorks

vcita

vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, mo...Read more about vcita

Prime Suite

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system....Read more about Prime Suite

Waystar

Waystar is a cloud-based revenue cycle management platform for healthcare systems. The solution is used by organizations of all sizes to manage administrative and clinical functions. Key features include insurance verification, co...Read more about Waystar

DaySmart Appointments

Since 2001, DaySmart Appointments (formerly AppointmentPlus) has been a trusted provider of cloud-based appointment scheduling software. Our powerhouse online booking, payment, and communication platform is the preferred choice fo...Read more about DaySmart Appointments

EHR 24/7

EHR 24/7 by Office Ally is a trusted electronic health record system used by more than 20,000 users. Its comprehensive patient charting and document management, real-time patient information, and customizable forms provide healthc...Read more about EHR 24/7

Buyers Guide

Last Updated: March 16, 2023

If you’re a medical practitioner, you understand the importance of being able to provide higher quality care to patients for your business as well as for the patients themselves. You’d need quick access to complete, accurate, and up-to-date records of the patients, ensure reduced medical errors in documentation, and efficient communication with the patient. In some cases, you’d also want to be able to consult other doctors across locations for the purpose of providing accurate diagnosis.

But being able to manage all this and maintaining your individual productivity can be challenging. Luckily, we have electronic health record (EHR) or electronic medical record (EMR) tools that can help you with all this and more. To help you understand how software can help, we’ve prepared this guide.

Here’s what we’ll cover:

What is EHR/EMR software?

Electronic medical record (EMR) or electronic health record (EHR) is a tool that helps community and federally qualified health centers (FQHCs) manage all aspects of medical practices. It helps scheduling appointments, tracking patients, allocating staff, resource utilization, patient volume, billing, claims management, communication between healthcare providers, and reporting. Many community and FQHC software products available in the market also offer a sliding fee scale feature. This feature can apply discounts automatically to a patient’s fees depending on certain parameters. Some of these parameters are patient’s family size, income levels, and federal poverty guidelines.

Community and FCHQ EMR software serves solo practitioners as well as small, midsize, and large community health centers. The software helps users streamline operations, provide quality care to patients, improve efficiency, and reduce the chance of manual errors. It also checks for a patient’s insurance policy and verifies it with the provider.

Compare community and FQHC software

Community health clinics and federally qualified health centers (FQHCs) serve over 20 million patients a year. They play a critical role in providing quality care to vulnerable populations in particular. In spite of their importance, community health clinics and FQHCs are often underfunded compared to private sector organizations of the same size.

It's no surprise then that community health centers using electronic medical records (EMRs) report significant improvements in the quality of the care they’re able to provide. In fact, research has found that the computerized order entry and decision support systems that most EMRs feature can both lower costs and save lives.

That's because community health EMR software helps centers streamline care coordination among providers and across various types of practitioner settings. For example, free clinic software can track criteria you’re required to report on and provide detailed analysis of practice efficiency and patient trends. To help community health centers make the most of their EMR software, most vendors will provide training and support as well.

Common features of community health center EMR software

EMR software systems typically include medical records, billing, inventory management, and scheduling features. When selecting free clinic management software, you should pay particular attention to the following criteria:

Coordination among providers and across care settings

Community healthcare practitioners often refer patients to specialists ranging from dentists to pediatricians to physical therapists to behavioral health experts. Does your EMR make it easy for these specialists to access a patient’s complete, up-to-date medical history? Top EMR systems will allow you to share—or isolate—patient data across practices and locations and let clinics, billing experts or administrative aids manage information at once.

Integrated clinical and administrative database for reporting and management

With UDS, FQHC, and CMS reporting requirements keeping administrative teams at community healthcare clinics busy, having easy access to data can help minimize the time needed to deliver accurate operation and performance data to funders. Also provides tracking for securing new funding sources (i.e., grants and research), as well as managing satellite clinics and coordinating care for patients visiting several sites.

SOAP note templates

Because so many different clinical needs are met by community health centers, top EMR systems often provide built-in content for 20-30 or more specialties. These clinical note templates enable clinicians to automate basic procedures and tasks, freeing up their attention to focus on other things.

Support

One of the biggest complaints heard in the community healthcare sector is that EMR systems are complex and lack the support to help practices transition to the new software. Most vendors provide the implementation support and training you need to maximize EMR functionality, including round-the-clock support, on-site training, and more.

Communities for learning skills and sharing best practices

Some EMR providers are involved in projects to create support networks, such as benchmark creation and information-sharing programs. Some software providers even offer networked community health centers pricing based on economies of scale for the whole network. Networks facilitated by software companies can also provide practitioners with more learning-by-doing opportunities.

Billing procedures and compliance

EMR systems can help you carry out compliant and efficient billing, and may even feature split billing capabilities. By importing federal poverty guidelines, EMRs can also help you automate what you charge when it's based on sliding scale fees.

Market trends to understand

As a community health center manager you are aware of the importance of scheduling, billing, discount management, insurance and fund management. Before you begin your software evaluation and comparison, you should pay attention to a couple of market trends:

Software-as-a-Service (SaaS): Increasing numbers of community health clinics are interested in cloud-based software to automate their processes since it provides a lower startup cost and a quicker implementation time. Some of the other benefits cloud-based systems offer are quick update installations and remote access to users, which helps to maintain continuity in patient care.

Mobile-integrated EHR: Widespread acceptance of cloud-based software has been driving consumers toward mobile compatible solutions. These solutions not only increase the productivity of clinic staff by keeping them updated, but also increase patient satisfaction by providing them instant access to their information. Most EHR software is either mobile browser compatible or has an application for iOS and Android mobile devices.

Sliding fee scale: Increasing numbers of community and FQHC EMR software providers are offering sliding fee features, which allow users to apply relevant discounts to a patient's bill. Additionally, it enables users to manage poverty guidelines, income threshold and region-based discounts.

Patient check-in kiosk: With the rising popularity and adoption of self-service technology, check-in kiosks are also gaining traction. These kiosks can be an iPad, tablet PC, or touch screen monitor, and they allow patients to check themselves in using ID cards. Patients can also digitally sign their forms via these kiosks.