---
title: "eClinicalWorks Software Reviews, Demo & Pricing - 2026"
description: "Review of eClinicalWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/eclinicalworks-profile/"
page_type: "product"
language: "en"
---

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eClinicalWorks

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/eclinicalworks-profile/alternatives/)

# eClinicalWorks Review

From $449-$599/month 3 plans

Wondering if eClinicalWorks is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

eClinicalWorks

3.3

[(395)](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/)

Pricing

Starting at $449.00 per user per month

### About eClinicalWorks

eClinicalWorks (eCW) is a comprehensive platform designed to streamline healthcare IT for value-based care. The technology covers various aspects of patient care, including scheduling, check-in, documentation, labs, prescribing, billing, and follow-up. The EHR caters to a wide range of medical practices, with over 180,000 physicians nationwide and more than 850,000 medical professionals globally using its clinical documentation solutions.

The EHR offers several advanced features including advanced "AI assistants," like PRISMA, a cutting-edge health information search engine that consolidates patient records from diverse healthcare systems; Scribe, an automated documentation tool that boosts efficiency and accuracy; and Eva, a virtual assistant granting providers immediate access to patient histories, health records, and scheduling capabilities directly at the point of care. The platform also has in-place editing capabilities and patient safety and compliance dashboards to ensure accurate and compliant documentation. Additionally, the EHR comes with free data exchange through the CommonWell and Carequality nationwide networks, enabling seamless information sharing between healthcar...

e providers. eCW's Revenue Cycle Management (RCM) and billing services offer healthcare providers the opportunity to streamline their billing operations and enhance profitability. Whether providers choose to handle billing internally or delegate it to eCW, they can expect top-notch services, including achieving an impressive first-pass acceptance rate of 98% or higher. The in-house billing solutions provide providers with greater oversight of the billing process, heightened accuracy, efficiency improvements, and cost savings compared to outsourcing. Additionally, providers have the option to leverage automation through bots to streamline billing procedures, reduce administrative burdens, and enhance accuracy. For those opting to outsource their billing, eCW's services enlist seasoned billing professionals adept at utilizing cutting-edge technology and industry best practices to ensure punctual and precise billing. Furthermore, comprehensive reporting and analytics offered by eCW assist providers in effectively managing their revenue cycle. eCW also provides a range of patient engagement tools designed to enhance the workflow of front office staff and healthcare providers alike. Front office staff can take advantage of features like online check-in and appointment booking tools to streamline administrative tasks and enhance patient satisfaction significantly. Healthcare providers benefit from tools such as Patient Portal, Messenger, healow Pay, and telehealth, which foster improved care coordination, elevate the patient experience, and offer virtual care options to meet evolving healthcare needs. In the era of Value-Based Care, the healthcare sector has pivoted towards prioritizing quality over quantity in patient treatment. Providers are now encouraged to offer superior care leading to improved patient outcomes, rather than merely focusing on the volume of services rendered. This evolution has brought forth fresh challenges, particularly in areas like care coordination, coding, and population health management. eCW steps in to bridge these gaps by providing a suite of tools such as HEDIS, Chronic Care Management, Transition Care Management, Care Plan Oversight, and Remote Patient Monitoring. These tools empower providers to efficiently manage patient populations, enhance care coordination, and deliver top-tier care that meets the requirements of patients, providers, and payers alike. By leveraging these tools, providers are harmoniously poised for success in a Value-Based Care landscape that demands excellence in patient outcomes and care quality. Innovative, advanced, and comprehensive, eClinicalWorks continues to stand at the forefront of transformation in healthcare IT.

Do you work for eClinicalWorks? [Manage this product listing](https://www.g2.com/products/eclinicalworks/claim_requests/new?auto=true)

Wondering if eClinicalWorks is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

## eClinicalWorks User Interface

## Popular eClinicalWorks Alternatives

Main Product

eClinicalWorks

3.3

[(396)](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/)

Ratings Breakdown

-   3.30Ease of use
-   3.00Value for money
-   2.83Customer support
-   3.35Functionality

Pricing

Starting at $449.00 per month

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

4.0

[(1391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.66Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/)

4.3

[(722)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.16Value for money
-   4.27Customer support
-   4.18Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.56Value for money
-   3.64Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.20Value for money
-   4.22Customer support
-   4.23Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/)

3.6

[(467)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/)

Ratings Breakdown

-   3.53Ease of use
-   3.28Value for money
-   3.41Customer support
-   3.61Functionality

Pricing

Available upon request

Get Price

## eClinicalWorks Pros and Cons

We analyzed 395 verified reviews for eClinicalWorks to find out what actual users really think.

Select to learn more

Comprehensive Feature Set

The platform provides a wide range of features, including registry tools, patient portals, and integrated EMR functionality. Users appreciate the robust options for scheduling, documentation, and workflow management, with frequent updates and new tools that support diverse practice needs.

Streamlined Charting And Scheduling

eClinicalWorks offers a unified platform for patient charting, scheduling, and billing. Color-coded calendars, customizable templates, and easy navigation make it simple to manage appointments and review patient records. Multiple users can access charts simultaneously, supporting efficient workflows in busy clinics.

Communication And Support Challenges

Customer support is frequently described as difficult to access and communicate with, often due to language barriers and outsourced service. Users report slow response times, lack of effective solutions, and frustration with ticketing systems, making issue resolution a persistent challenge.

Workflow Inefficiencies And Glitches

Patient management is hindered by frequent glitches, slow performance, and excessive clicks to access information. Users struggle with inefficient documentation, limited messaging options, and issues with patient portals, which can disrupt care and slow down daily operations.

Limited Adaptability For Practices

Many users find eClinicalWorks cumbersome for specialty practices and large organizations. The system is criticized for poor integration with other medical software, lack of clinician input in development, and workflows that do not align with the needs of diverse medical environments.

## eClinicalWorks Pricing and Plans

eClinicalWorks has three plans. EHR only is $449.00/user/mo billed monthly. EHR with Practice Management is $599.00/mo billed monthly. RCM as a Service is custom-priced.

EHR only

$449.00

per user, per month

The plan has no start-up costs.

EHR only plan includes:

-   24x7 Support
-   Disaster Recovery
-   Document Management
-   Ebo View
-   Eclinicalmessenger
-   Eclinicalmobile
-   Eclinicalworks P2p
-   Electronic Medical Record
-   Eprescribing and Formulary Checking
-   Maintenance
-   Patient Portal
-   Private Cloud
-   Referral Management
-   Registry Reporting
-   Unlimited Free Webinars

EHR with Practice Management

$599.00

per month

The plan has no start-up costs.

EHR with Practice Management plan includes:

-   24x7 Support
-   Billing Implementation Services
-   Disaster Recovery
-   Document Management
-   Ebo View
-   Eclinicalmessenger
-   Eclinicalmobile
-   Eclinicalworks P2p
-   Electronic Medical Record
-   Eprescribing and Formulary Checking
-   Maintenance
-   Patient Portal
-   Practice Management
-   Private Cloud
-   Referral Management
-   Registry Reporting
-   Unlimited Free Webinars

RCM as a Service

Custom Quote Available

The plan has no start-up costs.

RCM as a Service plan includes:

-   24x7 Support
-   Appeals at All Levels
-   Billing Implementation Services
-   Billing Rules
-   Claim Creation and Processing
-   Clear Visibility Into Your A/R
-   Denial and Rejection Management
-   Disaster Recovery
-   Document Management
-   Ebo View
-   Eclinicalmessenger
-   Maintenance
-   Preventative Claim Edits
-   Private Cloud
-   Referral Management
-   Registry Reporting
-   Unlimited Free Webinars/Videos

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does eClinicalWorks pricing compare to alternatives?

eClinicalWorks's starting price is $449.00/user/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| eClinicalWorks3.3[(395)](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/) | $449.00 /user/mo | Not available | Not available | 3.0 |
| [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) | Pricing available upon request | Available | Not available | 3.7 |
| [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/)4.3[(722)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) | $49.00 /user/mo | Not available | Not available | 4.2 |
| [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) | Pricing available upon request | Available | Not available | 3.6 |
| [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 |

eClinicalWorks3.3[(395)](https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews/)

* * *

Starting price

$449.00 /user/mo

Free trial

Not available

Free version

Not available

Value For Money

3.0

-   [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.7
    
-   [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/)4.3[(722)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/)
    
    * * *
    
    Starting price
    
    $49.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.6
    
-   [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)
    
    * * *
    
    Starting price
    
    $32.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    

## eClinicalWorks Features

-   Popular features found in Electronic Medical Records
    
    Claims Management
    
    Clinical Notes
    
    Clinic Interoperability
    
    Communication Management
    
    Compliance Tracking
    
    Decision Support
    
    E-Prescribing
    
    Medical Billing
    
    Patient Portal
    
    Patient Scheduling
    
-   More features of eClinicalWorks
    
    Accounts Receivable
    
    Activity Dashboard
    
    Analytics
    
    Appointment Management
    
    Appointment Scheduling
    
    Charting
    
    Claims Scrubbing
    
    Coding Assistance
    
    Customizable Templates
    
    EDI
    
    EHR/EMR Integration
    
    Electronic Payments
    
    EMR/EHR
    
    For Cardiologists
    
    For Dermatologists
    
    For Family Medicine
    
    For Healthcare
    
    For Medical Purposes
    
    For Obstetrics & Gynecology
    
    For Orthopedics
    
    For Pain Management
    
    For Podiatrists
    
    For Primary Care
    
    For Urgent Care
    
    For Urologists
    
    Handwriting Recognition
    
    HIPAA Compliant
    
    Insurance Eligibility Verification
    
    Inventory Management
    
    Lab Results
    
    Meaningful Use Certified
    
    Medication Management
    
    Monitoring
    
    Multi-Location
    
    Multi-Physician
    
    ONC-ATCB Certified
    
    Order Entry
    
    Patient Engagement
    
    Patient Intake
    
    Patient Management
    
    Patient Monitoring
    
    Patient Records Management
    
    Payment Collection
    
    Payment Processing
    
    Physician Scheduling
    
    Practice Management
    
    Pre-Registration
    
    Progress Notes
    
    Reminders
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Scheduling
    
    Secure Messaging
    
    Self Service Portal
    
    Templates
    
    Video Conferencing
    
    Voice Recognition
    

## eClinicalWorks Integrations

healow Genie

Integration rated undefined from -1 review

Sunoh

Integration rated undefined from -1 review

## eClinicalWorks User Reviews

## eClinicalWorks customer ratings

- Overall rating: 3.3/5
- Total reviews: 395

### Rating distribution

- 5 stars: 116 reviews (29%)
- 4 stars: 97 reviews (25%)
- 3 stars: 65 reviews (16%)
- 2 stars: 46 reviews (12%)
- 1 star: 71 reviews (18%)

### Secondary ratings

- Ease of use: 3.3/5
- Value for money: 3.0/5
- Customer support: 2.8/5
- Functionality: 3.4/5

---

### Flexible EHR for High-Volume Practices - Powerful Once Optimized

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with eClinicalWorks has been positive. It’s a powerful system that can support both clinical and operational workflows, but it requires time, training, and customization to get the most value out of it. Once properly configured, it becomes a strong tool for managing patient care, documentation, and population health initiatives in a busy practice.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

eClinicalWorks is a comprehensive all-in-one system that supports EHR, practice management, and patient engagement. The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic. Once optimized, it works well for high-volume practices and helps streamline documentation and daily operations.

#### Cons

The system has a steep learning curve and can feel overwhelming at first. Some workflows are not intuitive, and reporting/data extraction can be limited without advanced configuration. It often requires ongoing optimization and training to fully maximize its capabilities.

#### Vendor response

Thank you for your positive review. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.

Replied May 2026

---

### The Cadillac

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

I have had the best experience working with eCW and wish all RCMs could work just like this one!!!!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

eCW is the Cadillac of softwares! It works so well in every single way. It has fantastic patient management and revenue cycle management. Working denials and posting claims is a breeze. It gives you easy views of a patient's chart and unpaid claims.

#### Cons

There is just about nothing that is a dislike with eClinicalWorks. It is my favorite RCM software to use.

#### Vendor response

Thank you for your positive review. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.

Replied April 2026

---

### Still needs some work

- Overall rating: 4/5
- Reviewer: Sally G.
- Industry: Health, Wellness and Fitness
- Company size: 501-1000 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've been using eClinicalWorks for almost 2 years now and not much has changed. It needs to be a little more user friendly and have more features and ways to do/search/view things.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

They updated a few things for our company, like a different way to see provider's schedules which is a lot more comfortable and easy.

#### Cons

It still needs some work and more options, specially when searching for a patient's chart. It should be easier for people who work on reports and have to go through a lot of charts in a short period of time.

---

### Endless Features for a Wide Range of Medical Practices

- Overall rating: 5/5
- Reviewer: Haley D.
- Industry: Medical Practice
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall i am very satisfied with all the years of experience i have with eClinicalWorks. There are endless features and it can be of use for just about any medical practice.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care.

#### Cons

Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs.

#### Vendor response

Thank you for your positive review. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.

Replied March 2026

---

### eClinical Works review

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I think that once you get the hang of it, then it seems to be robust but I also think there is TOO much information and steps to make it user friendly.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to identify open appointments at a glance.

#### Cons

You can only have 1 user at a time in the patient profile which doesn't help for training purposes. Also, the dashboard is very busy.

#### Vendor response

Thank you for sharing your experience. To better understand your situation and assist you, please email ecwcares@eclinicalworks.com with your practice name, role, and a summary of your suggestions. Please don't include any sensitive or patient information.

Replied March 2026

---

### Recommended

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I can say it is a good software, it was a good experience. I do recommend i for the healthcare field.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for.

#### Cons

All the information you are able to see in just one screen, it was a little overwhelming at first though.

#### Vendor response

Thank you for your positive review. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.

Replied March 2026

---

### Eclinicalworks is 💯 the way to go!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I find eclinicalworks to be efficient, affordable and easy to use on a daily basis. I would recommend it to colleges and choose this platform to manage my files over any other medical management platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time constraints.

#### Cons

I do still need to spend a reasonable amount of time with each file regardless of daily time restraints which is understandable and I see that with all platforms I use.

#### Vendor response

Thank you for your positive review. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.

Replied February 2026

---

### NOT for small practices.

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The system itself is okay, but it is a behemoth that is used to being the big guy and didn't realize that smaller ones were providing the same service at a much lower cost. I went from over $1200 a month to $400 a month once I changed EHRs. eCW was slowly killing my practice. Once I decided to leave them, they provided me with my patient record in a format that no one was ever able to access. I had to start from scratch.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic. It is easy to apply templates and charting in a way you prefer. The patient portal is great. Easy to provide portals for the whole family without requiring everyone to have a separate email address.

#### Cons

They charge extra for everything, which makes it hard to grow. For instance. They charge per virtual visit, which means your bill is never the same. They also charge for you to use an iPad, there is an extra monthly charge for the clearing house, an extra charge annually for ECPS, an extra charge for the integrated scribe, and so on. For a small practice, it can be prohibitive and very draining.

#### Vendor response

Thank you for taking the time to share your detailed feedback. We appreciate your positive comments on our system’s functionality, charting flexibility, and patient portal, as well as your perspective on pricing and scalability for smaller practices. If you would like to share additional context or discuss your experience further, we welcome you to reach out to us at ecwcares@eclinicalworks.com

Replied February 2026

---

### Eclinical Works

- Overall rating: 5/5
- Reviewer: Tabatha W.
- Industry: Health, Wellness and Fitness
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with eClinicalWorks was positive. It offers comprehensive tools for managing patient records and clinical workflows, though there is a learning curve.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.

#### Cons

The system can feel complex at times, and some features require additional training to use efficiently. Navigation can be challenging, and certain workflows are not as intuitive as they could be.

#### Vendor response

Thank you for your positive review. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.

Replied January 2026

---

### eClinicalWorks - good

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I am just grateful that there is a system in place so I am happy to have this product. It is great!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how there is finally a system in place to communicate with my neurologist with questions about my visit.

#### Cons

the booking appointment isn't the most user friendly, so i always have to call to make appointments.

#### Vendor response

Thank you for your positive feedback. We appreciate you taking the time to share your experience and are pleased to know that you had a satisfactory experience with eClinicalWorks.

Replied January 2026

---

Showing 1 - 10 of 395 Reviews

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## eClinicalWorks Popular Comparisons

[Tebra vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/kareo/)[Fusion vs eClinicalWorks](https://www.softwareadvice.com/compare/1131-eclinicalworks/vs/395326-Pediatric-Therapy-EMR/)[athenaOne vs eClinicalWorks](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/eclinicalworks/)[RXNT vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/rxnt-emr/)[AdvancedEHR vs eClinicalWorks](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/1131-eclinicalworks/)[Carepatron vs eClinicalWorks](https://www.softwareadvice.com/medical/care-patron-profile/vs/eclinicalworks/)[AestheticsPro vs eClinicalWorks](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/eclinicalworks/)[ModMed vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/electronic-medical-assistant/)[DrChrono vs eClinicalWorks](https://www.softwareadvice.com/medical/drchrono-profile/vs/eclinicalworks/)[Alleva vs eClinicalWorks](https://www.softwareadvice.com/medical/alleva-profile/vs/eclinicalworks/)[ChiroTouch vs eClinicalWorks](https://www.softwareadvice.com/medical/chirotouch-profile/vs/eclinicalworks/)[Elation vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/elation-emr/)[Jane vs eClinicalWorks](https://www.softwareadvice.com/compare/1131-eclinicalworks/vs/86099-Jane-App/)[Epic vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/epic-systems-epiccare/)[CureMD vs eClinicalWorks](https://www.softwareadvice.com/mental-health/curemd-profile/vs/eclinicalworks/)[PatientNow vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/patientnow/)[EHRYourWay vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/ehryourway/)[CharmHealth vs eClinicalWorks](https://www.softwareadvice.com/medical/charmehr-profile/vs/eclinicalworks/)[Valant EHR Suite vs eClinicalWorks](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/valant-psychiatric-emr/)

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[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

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