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> Reviews of eClinicalWorks. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if eClinicalWorks is a good fit for you!

Source: https://www.softwareadvice.com/medical/eclinicalworks-profile/reviews

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eClinicalWorks Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/medical/eclinicalworks-profile/)

Reviews

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# eClinicalWorks Reviews

## Reviews Summary

## Overall Rating

3.3

* * *

## Ratings Breakdown

5

(116)

4

(97)

3

(65)

2

(46)

1

(72)

## Secondary Ratings

Ease-of-use

3.3

Customer Support

2.8

Value for money

3

Functionality

3.4

* * *

### Pros

"It’s a powerful system that can support both clinical and operational workflows, but it requires time, training, and customization to get the most value out of it."

"eClinicalWorks is a comprehensive all-in-one system that supports EHR, practice management, and patient engagement."

"It offers comprehensive tools for managing patient records and clinical workflows, though there is a learning curve."

### Cons

"eCW was slowly killing my practice. Once I decided to leave them, they provided me with my patient record in a format that no one was ever able to access."

"Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs."

"Ecw have no idea what they are doing there updates make work for providers and nurses, they NEVER FIX THE ISSUES always responding with the stupidest responses there are units of measure, and documentation needed for PGIP and insurance audits ECW operated with alot of IT'S not once has there updates been making it about medical updates, the worst EHR!"

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eClinicalWorks Reviews, Pros and Cons - 2026 Software Advice