--- title: "EHR 24/7 Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EHR 24/7. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EHR 24/7 is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/ehr-24-7-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/) / [EHR 24/7](https://www.softwareadvice.com/medical/ehr-24-7-profile/) / EHR 24/7 Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/ehr-24-7-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/ehr-24-7-profile/alternatives/) # EHR 24/7 User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 179 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.1/5 - Value for money: 4.4/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 91 reviews (51%) - 4 stars: 52 reviews (29%) - 3 stars: 18 reviews (10%) - 2 stars: 8 reviews (4%) - 1 star: 10 reviews (6%) ### Most mentioned pros - Due to its relatively lower prices, Office Ally provides an overall good value for the money. Besides EHR 24/7 & Practice Mate, Office Ally Clearinghouse also provides good features like Insurance Discovery that other clearinghouses lack. - What I liked best about the EHR 24/7 is the scheduling, claims processing and accounting capabilities. - It seems to be reasonably HIPAA compliant, making it secure to store HIPAA-sensitive patient data. ### Most mentioned cons - I REALLY wish that the alerts from Practice Mate would show up on EHR, I make alerts on Practice Mate so my office does not make appointments in EHR for patients who owe us money. - Not as user friendly w/ signed chart notes. - It's not very intuitive to learn and requires a lot of training. ## EHR 24/7 customer reviews Showing reviews 1-25 of 179 (page 1). ### Excellent Software for Medical billing and EHR management - Overall rating: 5/5 - Reviewer: Susanne N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize. Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process. #### Cons The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing! --- ### Great value for the money, no bells and whistles, gets the job done - Overall rating: 4/5 - Reviewer: Shana B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. I wish it would allow different searches without losing where I am. I know that I have side tabs with information I can see on the fly, but for instance, I am often in a SOAP and would like to see the patients xray results. So I have to save where I am, go see what I want to see, copy if necessary and go back to the SOAP. I'd prefer to have documents/films more accessible, perhaps added to those side bar options. We don't use the scheduling feature because our scheduling needs are complicated as we have appointments and classes. For someone who only does appointments, I'm sure it would all work seamlessly together. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Comparatively inexpensive to others on the market and since we were already, and for many years using Office Ally as a clearing house, the streamlined connection to the EHR made sense. I did not take us long to get it up and going. #### Cons Everything needs to be set up from scratch. I wish the font was more adaptable to different screen sizes. When you set everything up, the text runs together unless separate with space or slashes but more space takes up room on the page. Not having space, you run the risk of taping (touch screen) the wrong prewritten phrase. I'd like to see this set up differently, more touch screen friendly. #### Reasons for switching to EHR 24/7 It got too expensive when the incentive went away and the cost didn't make sense for our size office. The product itself as well as customer service was very good but we also had to buy a server which was expensive. #### Vendor response Shana, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings. Replied January 2026 --- ### Could be more efficient. - Overall rating: 3/5 - Reviewer: Brianna R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It works but felt I was wasting too much time documenting and navigating through the program to be efficient. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Liked how it could be used by multiple disciplinaries. #### Cons Did not feel that it was user-friendly or aesthetically pleasing. #### Vendor response Brianna, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings. Replied February 2025 --- ### Office Ally User Review - Overall rating: 5/5 - Reviewer: Abrar K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Office Ally Suite, not just the EHR 24/7, has been great. I definitely recommend Office Ally to other practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use. The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which helps learn it quickly. Compared with eCW, its configuration manual is simple and easy to learn without much training. It was easy to implement this software into our practice, with Office Ally staff providing the necessary training during the implementation phase. It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 & Practice Mate. Due to its relatively lower prices, Office Ally provides an overall good value for the money. Besides EHR 24/7 & Practice Mate, Office Ally Clearinghouse also provides good features like Insurance Discovery that other clearinghouses lack. It seems to be reasonably HIPAA compliant, making it secure to store HIPAA-sensitive patient data. It is easy to manage patient accounts. #### Cons Overall, my experience with EHR 24/7 has been quite positive. However, I’ve noticed that Practice Mate lacks the capability for batch claims creation and submission, which is a feature offered by other EHR software like eCW. Implementing batch claims functionality could significantly enhance efficiency and save a lot of time for users. #### Reasons for switching to EHR 24/7 Ease of use, cost-effectiveness, and ease of implementation. My billers suggested switching to Office Ally as it provides more control over the billing and the financials of my practice. #### Vendor response Abrar, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied January 2026 --- ### All for this EHR - Overall rating: 5/5 - Reviewer: Tina B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using this system for over 10 years and we don't want to change. It gives us what we need with customizable options too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are able to customize our charting for each provider yet keep it mainstreamed for the office. Learning curve is medium but not too bad for learning a new system. #### Cons It doesn't always update easily and occasionally we lose what we had put in. This may be an issue with our internet too and it doesn't happen often. #### Reasons for switching to EHR 24/7 It was getting too expensive and had more than we used. #### Vendor response Tina, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied January 2026 --- ### Office Ally Review - Overall rating: 4/5 - Reviewer: Kate G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. I have been able to use this company for almost eight years. I appreciate the options I have in the overall programs available. However, the amount of money that I spend for the billing and claims and the EHR, prevent me from using any other programs, due to the increased price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that everything is under the same program. So I can bill claims and write EHR notes. I had to create my own note template. The program requires help from the IT department at OfficeAlly. I was able to get supportive help. #### Cons I would like more opportunities to use AI. The price continues to increase for my business as I grow the company to 17 counselors. I would like a lower rate due to my loyalty of staying with OfficeAlly. #### Reasons for choosing EHR 24/7 I am currently using Heartland for my credit card payments. #### Vendor response Kate, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied November 2025 --- ### Officeally simplest easiest cost effective ehr - Overall rating: 5/5 - Reviewer: Leena s. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent easy to use starting from entering patient scheduling actual soap notes diagnosis library etc very easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy use secure scheduling her and billing all very easy very secure learning curve is acceptable implementation easy #### Cons Nothing much very easy to learn teach never had any difficulties except may be more laboratory incorporating and radiology incorporating #### Reasons for switching to EHR 24/7 Cost ease of use having same system for billing her and clearing house #### Vendor response Leena, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied January 2026 --- ### Easy and consistent - Overall rating: 5/5 - Reviewer: Leland F. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very consistent. We've been using it for around 10 years. Layout is great and easy to get familiar with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate. We've been using it for around 10 years. Easy to make macros so when we enter notes, makes it efficient not to have to type again. #### Cons Can't print consecutive notes in a batch at once. We often print out notes for personal injury cases. #### Reasons for switching to EHR 24/7 Recommended from another colleague who was using the system and was happy with it. #### Vendor response Leland, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied October 2025 --- ### review of office ally EHR - Overall rating: 4/5 - Reviewer: Amanda R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It was a great starter software when our office opened. We have since outgrew and moved on to another software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of use with making notes, e-prescribing, phone call notes, ease of printing. #### Cons speed of the softwareno assembly for documents. #### Reasons for choosing EHR 24/7 Options and add ons. #### Reasons for switching to EHR 24/7 They did not offer billing software at the time --- ### Ease into EHR 24/7 intuitively - Overall rating: 5/5 - Reviewer: victoria m. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been very manageable and the training videos and in-person sessions are all readily available. Any training can be scheduled at our convenience and without interruption to patient encounters. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros a valuable feature is the quick flow from visit to claims. There is opportunity to see the patient, document and review before validating it all by signing off on it for proceeding to the billing management part of the process. It goes without a hitch of delay. It is intuitive and easy to learn. Implementation and ramp-up time is minimal. #### Cons It did take me a minute to understand the need to label documents clearly for their content. Without taking the time to develop a clear name for each type of document, it may delay being able to locate them later. Planning in document filing is key. #### Vendor response Victoria, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. Replied January 2026 --- ### Solid system - Overall rating: 5/5 - Reviewer: Minal P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Good solid system, easy to implement wish the fees were lower #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use and clinical interface is easy to navigate #### Cons Charge posting interface is the least what I like #### Vendor response Minal, thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Replied April 2025 --- ### No complaints and Easy to use! - Overall rating: 5/5 - Reviewer: Claudenie M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It does everything for us. Cuts down on time seeing the patients as our progress notes are pre-populated and the billing is the key to our success! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros EHR 24/7 has been very useful tool in our practice. It is so simple to use and with ease. The price point was also a great factor alongside the billing portion of the EMR. We have been using this since 2020 and not had any issues. Customer service is always helpful and responsive. It's worth the money and saves us time when seeing our patients. Love the patient intake forms as well as we are working our way to a paperless practice. #### Cons At times the patients complain about the intake forms. The price recently went up and that's unfortunate. #### Reasons for choosing EHR 24/7 The price point and the history of this particular EHR as it was first used for billing purposes. #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Replied September 2023 --- ### Overall a good system for the price - Overall rating: 4/5 - Reviewer: Josh S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. I wish the Reminder Mate feature had a texting response system and was more user friendly. We canceled our Reminder Mate subscription because of the inefficiencies. When we brought this problem to tech supports attention , they never had a good solution of a fix #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Pricing is transparent and reasonable. Accounting software, EHR and stats are all integrated with a clearinghouse #### Cons We are EST so I wish they had tech support available 24/7 or at least for early EST days. As a chiropractic clinic, we had to customize and create our own macros and templates which took a lot of time but worth it #### Reasons for choosing EHR 24/7 Pricing transparency. Quality of product #### Vendor response Josh, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. Replied December 2023 --- ### Office Ally: Pros and Cons - Overall rating: 4/5 - Reviewer: Brooke P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a great electronic health record software management company. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use. #### Cons When signing into Office Ally, I have to drop down to my name every time, rather than my schedule automatically popping up for myself. At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in terms of documentation and scheduling appointments. #### Vendor response Brooke, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. Replied December 2023 --- ### Overall Use of EHR 24/7 - Overall rating: 4/5 - Reviewer: Lauren O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been very easy to get used to and to #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use and implementation, billing is easy to use but I would like more insurances to participate in adjunct documents upload. #### Cons The reports don't have enough diversity or ways to get specific information. The trainers are a little rushed when explaining uses. Templates are hard to customize to the degree we would like #### Reasons for choosing EHR 24/7 Cost and the demo seemed like it would be adequate for our office's needs #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Replied September 2023 --- ### New Love of charting - Overall rating: 5/5 - Reviewer: Maribeth M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Just the easy way of charting that makes it fun and hassle free charting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When i copy patient chart to a new page, it helps me bring the important information of the patient. You just delete what you don't need and add the visit information. #### Cons That there is no way i can correct the wrong input that i put in someone else's chart once in sign it. #### Reasons for choosing EHR 24/7 na #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to me. Replied September 2023 --- ### Love this EHR - Overall rating: 5/5 - Reviewer: Dawn T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate it here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cost effective product that gives me everything I need in an intuitive format. #### Cons Nothing, I have no complaints about EHR 24/7 #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Replied September 2023 --- ### Mental Health - Overall rating: 5/5 - Reviewer: Mandy M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it is much easier to chart notes and adapt them to the needs of the individual practice #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros copy old notes to new notes for reference, easy to put in commonly used phrases and to be compliant with insurance requirements. #### Cons improve patient access, allow parents to put their kids in the same patient access, Import information in intake forms to first progress note. Make it more friendly for mental health uses #### Reasons for choosing EHR 24/7 price, convenience, ease of use. --- ### I love EHR 24/7 - Overall rating: 5/5 - Reviewer: Jason V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic. I love this product and have plans to further customize my workflows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love how it integrates seamlessly with PracticeMate. It is extremely customizable to streamline workflow. And the extremely low price and the great support resources make it very dependable for my practice to be based on it. #### Cons As a chiropractor it is not specifically designed for my needs. However, this is easily overcome with how customizable it is. #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Replied September 2023 --- ### A faithful user - Overall rating: 4/5 - Reviewer: Suzie J. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros i have found that the EHR and being able to submit claimer Processing is easy for user #### Cons Notes features are not customizable for mental health professionals #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Replied September 2023 --- ### Very cost effective EMR - Overall rating: 5/5 - Reviewer: Hasan S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it and not planning on changing anytime soon #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Low cost allows me to spend resources elsewhere when needed - ie dictations, AI scribe, etc. #### Cons Can be slow at times, however this has vastly improved in last 2 years #### Vendor response Hasan, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. Replied December 2023 --- ### Great EHR - Overall rating: 5/5 - Reviewer: Brad B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and set up! Love that you can populate full phrases. #### Cons Seems to be cumbersome with some features...feels like I have to click here, click there just to get to where I need to be. Wish it was a little more streamlined. #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Replied September 2023 --- ### great for starting a new practice - Overall rating: 5/5 - Reviewer: Shelley L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall great EHR I would recommend it for anyone starting with limited funds. used for 7 years only switched because I now do a lot of PI and needed something with easier flow #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EHR is very affordable and easy to use. I used OA as the clearinghouse already so it was a seamless transition. Still use them now #### Cons scheduling and EHR are separate entities and the flow was off #### Reasons for choosing EHR 24/7 price --- ### A necessary monthly expenses - Overall rating: 5/5 - Reviewer: Elizabeth W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to generate and save treatment notes, most useful for storing all clinic documents electronically #### Cons I just don’t like having to pay monthly for the service, free would be better #### Reasons for choosing EHR 24/7 I chose EHR 24/7 because it was integrated with Office Ally #### Vendor response Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to me. Replied September 2023 --- ### Great product! - Overall rating: 5/5 - Reviewer: Junfeng H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a really great product and I do love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy and friendly to use and more convenient to integrate with PM. #### Cons If possible, I'd like "Appointments" could show more information about the patient, like Auth Number. Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient authorization number is lost and I have to add it manually in the claim. I think it is a flaw and don't know why it happened! ## More reviews [Next reviews](https://www.softwareadvice.com/medical/ehr-24-7-profile/reviews/?page=2) --- EHR 24/7 Reviews, Pros and Cons - 2026 Software Advice