Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Pros
"The customer service is hands down, the best in the industry! Easy to use and easy to understand reports."
"Customer service and support is the best around. Pleasant, happy, willing to listen and help and very quick response time."
"From the beginning, the software was very easy to understand and utilize. I have been on many systems that takes months to learn. The start to full go-live took less than 3 week."
Cons
"Not really a “Con” but just don’t like transition. However, I'm happy I made the switch."
"Claims are filed individually and I would like to see a change to submit the day's entries all at once."
"There is NOTHING I can say here. Euclid even continues to look for partners and relationships that can enhance their software solutions. "
Euclid Reviews
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May 2020
Paige from Chesapeake Medical Billing Specialists LLC
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Love it!
Fantastic staff from top to bottom. They listen to my suggestions and value my input. Support answers my questions quickly.
Pros
The customer service is hands down, the best in the industry! Easy to use and easy to understand reports.
Cons
Fixing insurance credits could be easier
Reasons for Choosing Euclid
The customer service! Euclid has built a product that takes the best of the different billing softwares and created an easy, straightforward software that is easy to learn and to teach to new staff members.
May 2020
Karla from Ghulam Mohi Ud Din, M.D.
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Euclid improves your collections
Amazing product. We couldn't ask for more.
Pros
Very easy to use. Software is very transparent-Not one of those black box software systems. We started getting paid by several insurances in as little as 3 to 5 days. Our collection improved by 25%. Can't be beat!!!!
Cons
This software is perfect for our needs.
Reasons for Choosing Euclid
Euclid software company is very responsive and can customize the product to our needs within just a few days. They have a simple billing structure that catered to our needs instead of the one size fits all pricing structure of other billing companies.
Reasons for Switching to Euclid
For a better,friendly and transparent billing software.
March 2021
James from Old Dominion Pathology Associates
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Competitive Pricing with additional value.
Simple and friendly from a no-pressure buying experience and implementation to every-day use and of course, incredible customer service. The management is very receptive to additional features and modifications requested.
Pros
Ergonomic software design allows relevant data to be accessed with one to two clicks, very easy to enter claims, simple design allows easy drill down on claim details on the same page, detailed pre-programmed reports cover almost all data one would need for a management presentation.
Cons
I would love to see the coding automated so that we would have one seamless automated product from HL-7 data import from EMR, coding, claim generation and filing to posting payments.
Reasons for Choosing Euclid
Transparent pricing, easy to use, ergonomic design and great back end service.
Reasons for Switching to Euclid
We had out-sourced billing. With this simple product we were able to insource the billing.
February 2021
kassandra from Hudson Regional HIs
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
February 2021
Euclid Admin/User
Pros
The DASHBOARD! Very cool! The system is user friendly. I am very satisfied with our account manager [SENSITIVE CONTENT HIDDEN] and the team there . They take the time to walk you through workflows . Euclid is very receptive to your feedback and custom builds that can accommodate your needs.
Cons
Because we manager several different groups - it is hard gage the overall productivity and revenue from a high level at once . I love the dashboard and wish there was one on the parent account to show all our other groups at one time. Id also wish the security settings were broken down into further sub sections .
February 2021
Kathy from Strivant Health
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Euclid_Strivant Review
The overall experience with Euclid has exceeded my expectations. The constant team effort, system support, guidance, system knowledge and professionalism are only a few words to describe what I have experienced working with Euclid. Euclid continues to want to improve their product to satisfy the needs of all of their clients.
Pros
The feature that is most impactful for our organization is the capability to build data in a parent data base and utilize it within the child accounts. The ease of turning functionality on or off for the different billing platforms was a big plus. Their payor database made it very easy to implement for all of our groups. The overall integration was a very smooth process. Euclid continually provided guidance, support, training and thorough system testing during our implementations. They also provided best practices to achieve the best results from the Euclid product.
Cons
There is not much that I can say that I least like about the Euclid product. I can only think of two things that come to mind: 1. Bundling of security permissions. 2. Audit Trail for dictionary entries. With that being said, Euclid has been more than accommodating in creating new permissions as needed and is always willing to make improvements that will be beneficial to all of their clients.
Reasons for Switching to Euclid
The system we migrated from did not accommodate large practice billing.
June 2020
Michael from Computer Software
Company Size: 51-200 employees
Industry: Computer Software
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
People make the difference
Overall a great product with solid support. Managing claims is now a breeze with solid visibility into our complete claims process.
Pros
The software is excellent, intuitive and easy to use. However it is the people/employees at Euclid that make the difference. Implementation was smooth and manageable. Their team worked with us to educate and assist us throughout the process. We were held closely throughout our first couple of months in order to ensure we were getting full use of the product and maximizing the benefits. Haven't had to use support very often but the 1 or 2 times we did Euclid responded immediately.
Cons
Not much to complain about here. I wish all software implementations went this smoothly.
Reasons for Choosing Euclid
Their people, the price, and a sense of integrity
May 2020
Samantha from Chesapeake Medical Billing Specialists
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Love Euclid!
I have very few claim rejections and no issues with claims not being on file at the insurance companies. Everyone from Founders to Support are genuine and truly care about my business. Euclid is truly a great PM software.
Pros
Customer service and support is the best around. Pleasant, happy, willing to listen and help and very quick response time.
Cons
Claims are filed individually and I would like to see a change to submit the day's entries all at once.
April 2020
Craig from Annapath, Inc
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Customer Service and Quick Results
Pros
The customer service was unparalleled. From the start-up training to implementation and customization the Euclid staff was responsive and efficient.
Cons
Change is always difficult but there were no major problems that could not be easily handled by our staff with help from the Euclid support staff.
Reasons for Switching to Euclid
As our company was expanding, we needed to internalize our medical billing. Euclid was the most cost effective solution for our needs. We had previously outsourced our billing so we were looking for a product that was both cost effective and easy to manage. Euclid provided both.
February 2021
FLO from ANNAPATH INC
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
EUCLID - THE FUTURE OF MEDICAL BILLING
Pros
"Euclid is a powerhouse, dynamic and customizable. Client-focused with unsurpassed customer support. I'm one of the biggest private laboratory in the mid-atlantic and with Euclid onboard, optimal revenue capture is achieved. I can concentrate on growing the business and let Euclid and be an integral partner."
Cons
No improvements needed as of the moment.
April 2021
Shann from Core Billing Solutions
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Software is Great
It was great. Everyone was so helpful
Pros
This software was so user-friendly and the look on the screen was great.
Cons
You could click on so many links within the software and this would open new windows. I would look up and have 15 windows open and most of them were the same.
Reasons for Choosing Euclid
The overall presentation of the product
Reasons for Switching to Euclid
We wanted software that could bill medical services and Ambulance charges
May 2020
Christine from Crociata & Associates
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Comprehensive
One of the first things you will notice is the staff is extremely experienced and supportive. As mentioned before, I have reviewed and used several systems in both the physician and hospital space but I was blown away by the whole Implementation process.
Pros
From the beginning, the software was very easy to understand and utilize. I have been on many systems that takes months to learn. The start to full go-live took less than 3 week.
Cons
Not really a “Con” but just don’t like transition. However, I'm happy I made the switch.
Reasons for Choosing Euclid
The ease of use, look & feel, reporting capabilities and ability to bill for both Hospitals and Physicians
Reasons for Switching to Euclid
n/a
September 2020
Catherine (Kate) from Mosaic HealthCare Strategies, LLC
Company Size: 1 employee
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
September 2020
Euclid Software
Euclid is a growing and evolving product - that works with customers to optimize their workflows and operations to maximize revenues and identify issues with billing, reimbursement, or specific payer, coding, and denial management opportunities.
Pros
The software is very easy to customize to your operational practices. It accommodates various types of providers (Ambulatory Surgery Center, Behavioral Health, Laboratories, Professional Fees, Facility) within the same module. I also like the ability to correlated billed claims with claim adjudication for electronic and non-electronic payers. This is functionality I have not seen in other software options. The programmers work with you and your team to help with the system set-up as well as any reporting needs for the providers.
Cons
Euclid is an evolving software and can be modified to support various provider types of services. It is sometimes hard to envision all of the things it can do because it is such a robust program.
September 2020
Sheila from Revenue Resource Services
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
The Last Software Purchase You Will Make !!!!
Pros
Very user friendly Ability to bill both 1500 professional claims and UB Facility claims within same module. Customization of Dashboard Direct Interaction with programmers Customer service cannot be compared Reports are endless Compatibility to most EHR systems
Cons
There is NOTHING I can say here. Euclid even continues to look for partners and relationships that can enhance their software solutions.
Reasons for Choosing Euclid
They presented a long term partnership and did not want to nickel and dime for customizations . They listen to your needs and have a strong ability to provide solutions.
July 2020
Steven from United in Motion
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2020
Solid product Solid Pricing. Great company.
My experience has been very positive from start to present day. The company is willing to help and you can really see how focused they are to ensure you have everything you need to be successful
Pros
Ease of use. The software has been written with great thought towards the process.
Cons
There really aren't any issues with this product at all.
May 2020
Brian from 220 Cornerstone Business Consulting, LLC
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
State of the art and flexible
Billing functionality, robust reporting, flexibility, and ease of use provide a positive client experience with Euclid.
Pros
The flexibility of Euclid is unique and extremely valuable. The platform is state of the art technology and the combination of these two attributes make Euclid an excellent choice for healthcare organizations. For billers the software is extremely easy to use and convenient.
Cons
Data analytics is an area of opportunity for Euclid and MSS are moving quickly to take advantage of that opportunity.
September 2020
Melanie from Billing LLC
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Diverse Uses
The customer service, experience, and qualifications of the staff are what sets Euclid apart from the competition.
Pros
It's functionality allows for diversification in my billing, i.e. facility and office.
Cons
I really have nothing that I don't like about the software since it does integrate with the existing EHRs in place but I suppose making their own EHR would be a nice perk.
Reasons for Choosing Euclid
Being able to use them affordably, a fast implementation, and the service.