--- title: "TheraNest Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TheraNest. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TheraNest is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/theranest-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Mental Health EHR Software](https://www.softwareadvice.com/medical/mental-health-emr-billing-software-comparison/) / [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) / TheraNest Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/theranest-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/theranest-profile/alternatives/) # TheraNest User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 1,055 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 597 reviews (57%) - 4 stars: 320 reviews (30%) - 3 stars: 86 reviews (8%) - 2 stars: 23 reviews (2%) - 1 star: 29 reviews (3%) ### Most mentioned pros - I like that Theranest provides my volunteer staff members with notes, access to clients files, and scheduling all in one platform. - I especially appreciated the integrated billing and insurance claim features, which helped streamline administrative tasks and reduce the amount of time spent on paperwork. - Scheduling, documentation, billing, and client management were all in one place, which made it much easier to focus on my clients instead of administrative work. As my practice grew into a group practice, it continued to be dependable and user-friendly. ### Most mentioned cons - Things like reminders not sending consistently, fields not saving unless I manually clicked in a certain order, or parts of the system freezing at inconvenient times. - Constant freezing when using built-in therapy grading scales disrupts workflow and wastes time such as GAD-7 and PHQ-9. - Sometimes clients struggle with logging into the client portal, whether due to an expired link or because they are unaware that forms have been assigned for completion after signing up. ## TheraNest customer reviews Showing reviews 1-25 of 1,055 (page 1). ### CSPG appreciation - Overall rating: 4/5 - Reviewer: YVONNE L. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the EHR helped me begin my business with a professional look and a sense of order and structure. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the color options on the calendar, so staff members know their app'ts without having to search. I also like the ease by which I can move between each page or tab on the screen. #### Cons The limitation of creating forms. It could be because I do not get along with technology, but I am unable to create side by side items or to add boxes for checking, or adding lines to separate sections. #### Reasons for choosing TheraNest Cost was the largest factor and the ease of use. --- ### Theranest has pulled it out! - Overall rating: 4/5 - Reviewer: Melissa S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I will remain with Theranest for cost, ease of use, and the Clinical Group program. The only reason I gave 4 star instead of 5 is the NP notes but will upgrade review once this changes in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Theranest has been through a lot but has finally smoothed out since Ensora aquired Theranest. I love the ease of use, they allow me to be a part of the feedback called Clinical Group where I get to test the updated applications before being rolled out to the general clinicians. I also make requests for added applications or to change applications. I love the subscription model where we pay per client group and not per individual clinicians. This has HELPED ME TREMENDOUSLY! I was with another EHR in the past and it was outrageous the price. I returned to Theranest after Ensora aquired Theranest and have not looked back. I also love that on the case notes I can modify the notes to meet my group's needs. Customer service is better today than in the past. I have not had any issues in the last 2 years with customer service. #### Cons The session/progress notes for the nurse practitioner is very limiting and did not meet our NP's needs. We had to do a lot of work arounds. This may be in the process of fixing not sure. #### Reasons for switching to TheraNest COST! Also as the biller TherapyNotes made it a lot more difficult than it needs to be. Too many steps for simple tasks. --- ### Ease to use, and the best Customer Service - Overall rating: 5/5 - Reviewer: Beverly P. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered I have accurate records and I have several options for my notes. I love the new feature of the electronic portal for client paperwork. The appt calendar works best on the computer but I can make good changes on my phone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have loved watching this program develop and grow in the last 10 years. I began Theranest when they were first starting and it was pretty bare bones. Which is what I needed as a new business owner so that I could grow with the program. At that time, I really wanted exact notes that would reflect exactly what happened in the sessions and Theranest provided that place. It has grown however to a much better system and a much better process. I know that I do not use a lot of the process because I have an outside biller. But all the parts I do use are the best and I have tried several. #### Cons The cost of anything is always a killer for a small business. The cost however has been fair for the service that you get. --- ### A Valuable Experience with Important Lessons Learned - Overall rating: 5/5 - Reviewer: Dr. Joyce M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with the TheraNest was positive. The EHR system and client portal were easy to use, reliable, and met my practice's needs. The customer support team was responsive and helpful whenever I had questions. While the billing process presented challenges, particularly regarding insurance network requirements, the overall platform and service experience were good. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about yourTheraNest is the excellent customer support. Having the convenience of speaking with a live person is incredibly valuable, as it allows me to ask questions, receive clear guidance, and have my concerns resolved quickly and efficiently. The responsiveness and willingness of your team to provide assistance have made my experience much more positive. #### Cons What I liked least about the TheraNest was learning, after several months, that the RCM service would not be able to process my insurance billing because I was out of network. I wish this had been communicated earlier, as it would have allowed me to make informed decisions and avoid unnecessary time, expense, and frustration. #### Reasons for choosing TheraNest At the time I thought TheraNest had a lot to offer. #### Reasons for switching to TheraNest I wanted to try TheraNest at the time Ensora, because I thought they had more to offer. --- ### Excellent EHR for Growing Therapy Practices - Overall rating: 4/5 - Reviewer: Jaylee C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I had a very positive experience with TheraNest and would recommend it to therapists looking for a reliable electronic health record and practice management system. It helped me successfully grow and manage my practice for years. While I eventually outgrew it as my business model changed, I still believe it is an excellent choice for private practices that primarily provide therapy services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros TheraNest was easy to learn and gave me everything I needed to run my therapy practice efficiently. Scheduling, documentation, billing, and client management were all in one place, which made it much easier to focus on my clients instead of administrative work. As my practice grew into a group practice, it continued to be dependable and user-friendly. #### Cons As my business expanded beyond traditional therapy into coaching, education, and digital programs, I found TheraNest wasn’t built for those needs. I would have loved more flexibility with client journeys, automations, and integrations for businesses that offer both clinical services and coaching. Some workflows also felt limited compared to newer all-in-one business platforms. #### Reasons for choosing TheraNest Price was less with this product so did not go with the other --- ### Great product for a solo provider. - Overall rating: 5/5 - Reviewer: Natalie G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I have used TheraNest for six years and often recommend it to other therapists. I wish that when there was an issue that I needed to be informed of, it would be more than just a flash on my screen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The array of options on TheraNest that are useful to a solo provider are seemingly unending! I love my account manager ( [sensitive content hidden]) for managed billing services- she is literally the best. #### Cons Getting support when something is going wrong can be a bit tedious. I feel like I have to explain the issue multiple times before the issue is understood. #### Reasons for choosing TheraNest I was familiar with it and did not want to learn a new system. --- ### Fine for some but not for all! - Overall rating: 3/5 - Reviewer: Antoinette M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Theranest is functional, but I would like to see the speed and quality of customer service improve. There are a lot of bugs and technical issues- often ones created when an unnecessary update is made- and it has cost our practice time and money on many instances, waiting for customer service to get back to us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I like that Theranest provides my volunteer staff members with notes, access to clients files, and scheduling all in one platform. It is fairly easy to navigate for someone with a basic understanding of EHR's. #### Cons Theranest is not set up well for clients who are in multiple services with multiple fees. Our practice is unique in that we do not bill insurance, and Theranest is not set up well for those who handle invoices in house. It is also not set up well for group/couples notes. #### Reasons for choosing TheraNest We could pay per client and not per clinician. --- ### Great Company - Overall rating: 5/5 - Reviewer: Teresa W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been with TheraNest for many years. I've always love using the platform and the customer service is excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The quick response from customer service. I've always had great customer service. When there is a problem or question they are always ready and willing to help. #### Cons Navigating and remembering the changes that they make. Sometimes it is difficult to keep up with the changes. However, the knowledge base is always helpful. #### Reasons for choosing TheraNest Better customer service and price. TheraNest made it easy to setup and use. --- ### Progress in the making - Overall rating: 4/5 - Reviewer: Faith L. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer service chat and how quickly I receive a response from someone when I have a question is nice. #### Cons I have issues with clients not being able to log onto a Telehealth session. Sometimes it will say that they are connecting, or they haven't joined and they've been in the waiting room the whole time. It would be nice to have reminders about missing notes on the task page and not have to fill it out myself. #### Reasons for switching to TheraNest Our admin wanted a cheaper option, and be able to have interns to shadow sessions. --- ### Overall a good experience - Overall rating: 4/5 - Reviewer: Candice R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been good. I do value excellent customer service and I do feel like Theranest has this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I sincerely appreciate the fact that Theranest makes writing treatment plans simple because of their incorporation of Wiley Treatment Planners. #### Cons I dislike the cost at times and I feel like the coast is best suited for group practices vs. solo practitioners. --- ### Frustrated with Smartphone interfacing - Overall rating: 4/5 - Reviewer: Todd M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I like Theranest and am happy with how it works when on my desktop and how it helps me run my business. The interfacing with the smartphone is the only thing that annoys me currently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Value for money, ease of use and billing using credit card. Scheduling is also an obvious big part of why I use this software, along with sending paperwork to clients. Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus. #### Cons Im very frustrated that the scrolling features often do not work on my Android phone. In the early stages of using Theranest this was never an issue. Over the last year I have needed to connect with IT to try and resolve this. Solutions work for a season then stop working again. It is inconsistent in this "bug." Sometimes its the schedule that wont move, while currently it is when I want to write notes, it wont scroll [in fact its doing right now in checking it...scrolls for a second then freezes]. This problem alone often makes me question continuing with the product as it needs to be smartphone compatible and dependable, it is super frustrating. Additionally, this year I received a 1099 with my personal name and not my company name. This was due [I think] to the switch over from Vantage to Ensura. Im not sure why or how this occurred. After several emails I think it should resolve itself next tax cycle, but this was another weird frustration. I dont care who runs my credit card payments, but to not have it align with my company name seemed like a "dropped ball." Water under the bridge unless my 2026 tax information is wrong. --- ### Streamlined Workflow That Saves Time - Overall rating: 5/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this product makes my life much easier. I spend significantly less time on administrative tasks thanks to its ease of use and intuitive design. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and well organized, this platform makes navigation simple and intuitive. The task-specific links are especially helpful, allowing you to quickly access exactly what you need without wasting time searching. The calendar features are practical and streamline scheduling, while the notes section is clean and simplified, making it easy to capture and review important information. #### Cons That said, the invoicing functionality could be improved by offering more flexible time frame options to better accommodate different billing needs. --- ### Easy to use Medical documentation site! - Overall rating: 4/5 - Reviewer: Victoria W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a therapy provider that uses Ensora Health at least 4-5 days a week. I start my therapy career using Ensora health and as a new graduate I found it very easy to learn how to use and very easy to continue to use throughout my career. I like how Ensora health gives you the opportunity to contact customer support and leave recommendations on how Ensora Health can improve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I feel like Ensora Health is very easy to use, easy to schedule and edit appointments, and is easy to help manage and streamline workflow for multiple staff members. #### Cons I feel like when it comes to insurance claims and support for when to complete progress notes to ensure that new authorizations are submitted and files to continue treatment there is a disconnect between Ensora and when authorizations are actually due. --- ### Good and Efficient - Overall rating: 5/5 - Reviewer: Adriana A. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a trainee, I initially felt nervous about having to learn and navigate a new system. However, Theranest was so easy to understand that I quickly became comfortable using it and completely forgot it had been a concern in the first place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The platform is easy to navigate and makes it simple to organize my timeslots. I also appreciate that whenever there is an update, I receive clear notifications explaining the changes and how they are intended to improve workflow, work quality, and time management. #### Cons Sometimes the system glitches and schedules multiple slots. This has happened to me several times when I schedule recurring sessions for my clients across days or weeks. The appointments don’t always save correctly, and I end up having to enter them manually afterward. I also find the new billing system less efficient than the previous one. Before, the process was more straightforward. Now having to navigate to a separate page each time I charge a client feels unnecessary, especially compared to how easily it worked before. --- ### A User-Friendly EHR That Helps Me Stay Organized - Overall rating: 4/5 - Reviewer: Claire W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with TheraNest has been very positive. It provides the core features I need to run my practice efficiently without feeling overwhelming or overly complex. It helps me stay organized and manage documentation so I can spend more time focusing on my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TheraNest is very easy to use and has a clean, user-friendly interface. I appreciate that it keeps things simple without adding unnecessary features or overly complicated tools. It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar. The reminders for treatment plans and progress notes are especially helpful for staying on top of documentation. I also like that the system flags notifications if there’s an issue with a client’s file, which helps prevent things from slipping through the cracks. #### Cons Very occasionally there can be minor issues with telehealth sessions. At times the video quality can be inconsistent, or a client may have difficulty entering the session, though this doesn’t happen often. --- ### My TheraNest Journey - Overall rating: 5/5 - Reviewer: Blanche B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I have been pleased with my experience and have appreciated the use of this EHR. It was easy to learn and in the beginning I received excellent customer care and support! This is when I needed it the most. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of use and set up for therapist and therapy, appointment scheduling, and staff and workflow. TheraNest has been a great value for money compared to other EHRs available. #### Cons Sometimes it is hard to get concise follow up from customer support when I put in a call. This has been the case on a few occasions when I've been trying to ask questions about insurance claims. --- ### Financial loss and system glitch - Overall rating: 1/5 - Reviewer: Maria S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered terrible and would not recommend as their follow through with a solution is very poor and not good business practice. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros This has been the most frustrating experience since Ensora took over from Theranest. In all my years using Theranest, I never once had an issue like this. Since the transition, I’ve had six clients cancel with less than 24 hours’ notice, and no one can explain why it’s happening. In this business, it is standard policy for cancellation and due to some kind of glitch that seems to have occurred since Ensora’s takeover, clients are now able to cancel appointments with less than 24 hours’ notice — something that was never possible before. This issue has caused repeated scheduling disruptions and financial loss, and it’s extremely frustrating that after all this time, there is still no clear explanation or resolution. #### Cons They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still occasionally occurs. --- ### Medication Management - Overall rating: 3/5 - Reviewer: Leslie W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The features for medication management are not great - it is a nuisance to have to "que" the medications before changing them. I would like to just click "edit" and then be able to edit them. I would also like to be able to order and monitor labs using the platform. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros AI notes are very helpful with daily charting. I do wish I could customize the notes a bit more as I am a medication provider and would rather not use the term "therapist" in my notes. #### Cons I have had many technical issues including difficulty setting default microphone and camera. This has still not been resolved. --- ### Satisfied Customer - Overall rating: 5/5 - Reviewer: karen m. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Theranest for eight years and have found it easy to maneuver through. I like the Wiley treatment planner #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Theranest is a value for the money there is great customer support if you encounter a problem and Theranest is easy to use #### Cons I do not have any complaints about Theranest. The feature that I would benefit from would be to check clients insurance. --- ### Great but needs work - Overall rating: 4/5 - Reviewer: Taylor G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the system is user-friendly and helpful for organizing notes, but frequent freezing—especially with built-in therapy grading scales—interrupts workflow and can be frustrating during sessions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy-to-use therapist charting system that streamlines notes, saves time, and improves workflow daily. #### Cons Constant freezing when using built-in therapy grading scales disrupts workflow and wastes time such as GAD-7 and PHQ-9. --- ### Top tier customer service - Overall rating: 5/5 - Reviewer: Ashton F. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is great, I really enjoy the customer service option and never feel as if I am left in the dark. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love their customer service the most. Anytime I have any problems, I send customer service a message and have never ended a chat without a resolution. #### Cons There is not really one thing I dislike, but I have had some trouble with the notes & using previous notes. --- ### Wendi Review - Overall rating: 4/5 - Reviewer: Wendi W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The interface is easy to navigate and looks nice. I generally feel like there are few steps I need to take to get through a process. #### Cons Telehealth is glitchy for a lot of reasons. The issue I have most is when a client tries to connect their bluetooth device like headphones. It rarely works. --- ### Easy Navigation, User Friendly - Overall rating: 5/5 - Reviewer: Alisha L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have had a very positive experience with Ensora Mental health. I appreciate how everything is formatted, the customer service availability, and how easy it is to customize. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ensora Mental Health is easy to navigate and understand. I especially like how the program is formatted and keeps things that need to be together near each other. #### Cons I think Ensora Mental Health could improve cost effectiveness for small business clients. It would help very much. --- ### Great EHR for Small Practices - Overall rating: 4/5 - Reviewer: Josh H. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great EHR! We loved that pricing was al la carte based on our needs and usage. Basic customizations as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very user friendly with multiple tools to help with managing a practice. #### Cons The invoicing was confusing at times and it was challenging that we couldn’t lock down the financials by month. This created issues if someone had to make a correction since this would change historical data. --- ### TheraNest Review - Overall rating: 5/5 - Reviewer: Amber A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like TheraNest for its simplicity. I love how simple the layout is. I love that when I log in I am only seeing my assigned clients. #### Cons I like TheraNest the least as I feel the EMR could be more modernized for easier access to patient charts for users. ## More reviews [Next reviews](https://www.softwareadvice.com/medical/theranest-profile/reviews/?page=2) --- TheraNest Reviews, Pros and Cons - 2026 Software Advice