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The athenaOne Suite which includes athenaCollector a revenue cycle management solution and athenaClinials an EHR (electronic health records) recently ranked #1 in 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practi...Read more about athenaOne
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DrChrono’s EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling...Read more about DrChrono
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RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer, free in-house support, f...Read more about RXNT
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Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, & more. ...Read more about Tebra
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The AdvancedMD EHR Software offers a comprehensive Electronic Medical Record (EMR) service designed to streamline and optimize various aspects of medical practice management. It boasts an extensive suite of smart applications that provide a unified workflo...Read more about AdvancedMD EHR
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CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving subsidy payments that...Read more about CureMD
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NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions - NextGen Office (1-10 physicians) and NextGen Enterprise (10+ physicians) - help am...Read more about NextGen Office
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CharmHealth, offered by MedicalMine, is a comprehensive suite of healthcare solutions designed to streamline practice management, revenue cycle management, patient engagement, and telehealth services. CharmHealth aims to help providers eliminate obstacles ...Read more about CharmHealth
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CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and user-friendly, with an int...Read more about CollaborateMD
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Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities that the solution caters to include cardiology, general surgery, internal me...Read more about HARMONY Medical
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NovoClinical is a completely secure, cloud-based system that can be implemented quickly. Reports and templates can be customized with features and fields specific to each practice and/or provider. NovoClinical offers insurance eligibility in seconds, ...Read more about NovoClinical
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AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as well as ambulatory surgery centers. The solution includes practice management functionality for billing and scheduling and an elect...Read more about AllegianceMD
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NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen ...Read more about NextGen Enterprise
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ReLi Med Solutions' suite gives small to midsize ambulatory care practices a completely integrated EHR and Practice Management solution. The solution can be installed on-premises or hosted on a cloud as a web-based application. ReLi Med's workflow can...Read more about ReLiMed
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MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing, code scrubbing, pa...Read more about MDConnection
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Waystar offers a comprehensive and advanced Healthcare Revenue Cycle Management Solution. The core of the platform is designed to help healthcare providers simplify their payment processes, optimize financial performance, and enhance patient care. Waystar ...Read more about Waystar
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MedicsPremier supports comprehensive financial/operational/workflow management and a nearly 100% success rate on first attempt HCFA/UB clearinghouse claims with a utility for workers compensation/no-fault claims/documentation. EDI features include out-of-...Read more about MedicsPremier
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Since 2001, DaySmart Appointments (formerly AppointmentPlus) has been a trusted provider of cloud-based appointment scheduling software. Our powerhouse online booking, payment, and communication platform is the preferred choice for thousands of businesses,...Read more about DaySmart Appointments
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OpenPM is a cloud-based practice management solution designed to help medical organizations manage billing, accounting, patient records and more via a unified portal. The platform enables institutions to streamline managements of claims, patient follow-ups...Read more about OpenPM
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Experity is a software offering a comprehensive suite of solutions designed to streamline operations and improve patient care. With a focus on urgent care and on-demand healthcare, Experity's software solutions are tailored to meet the unique needs of the...Read more about Experity
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Praxis is the #1 rated, award-winning, easy to use, artificial intelligence (AI) based EMR/EHR that has no cumbersome templates. Templates slow charting down, impede medical quality, and hurt usability. Instead, Praxis utilizes AI that learns from its user...Read more about Praxis EMR
Sign In Scheduling is powering appointments in 200k+ businesses worldwide. With our feature-rich, accessible, and secure scheduling software, you can reduce no-shows by up to 90%. Benefit from 100+ features and find exactly what you need. Our booking sys...Read more about Sign In Scheduling
Launch your Behavioral Health Telemedicine program today. Mend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Users and providers can use v...Read more about Mend
BestoSys is a cloud-based electronic records and practice management solution solution for doctors and dentists. It also offers an orthodontics module. The solution enables users to track their private practice patients along with patients in multiple hosp...Read more about BestoSys
SpeedyClaims is an on-premise tool that allows small clinics and single-provider offices to manage CMS 1500 insurance claim forms. It is compatible with most Windows operating systems. Users can print paper copies of their CMS 1500 forms or send them ...Read more about Speedy Claims
Software Advice uses reviews from real software users to highlight the top-rated Clinic Management products in North America.
Learn how products are chosen“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
This detailed guide will help you find and buy the right clinic management software for you and your business.
Last Updated on August 22, 2024Medical clinics occupy a unique niche within the field of health care providers. They are different from medical practices in that they are either larger or focus on a specialized subfield of medicine (such as orthopedics or geriatrics). They differ from hospitals in that they are smaller and primarily focus on outpatient care.
The software needs of medical clinics are equally unique. They need a mix of tools and functionality covered by general medical practice management software, as well as the specialized electronic medical records (EMR) functions their field of practice requires.
This buyer's guide will discuss what makes clinic management software unique before looking at some common features. It will also provide important questions you should consider before choosing the right software for your clinic.
Here's what we'll cover:
What Is Clinic Management Software?
Common Features of Clinic Management Software
Clinic management software combines practice management software with EMR software to create a software product that will handle both the business and practitioner sides of a medical clinic.
The practice management side of the software helps physicians and their staffs schedule patient appointments, perform billing procedures, manage charge capture and record patient demographics. These tools focus on improving doctors' workflow efficiency in regard to the business side of their practice. This can lead to a higher reimbursement rate from health care insurance company providers.
The EMR side, on the other hand, focuses on automating doctors' clinical operations, through digitally stored patient charts that provide access to demographics, histories, medications, test results, and SOAP notes. EMR tools can vary widely by the type of medicine practiced—psychiatric medical notes are very different from pediatric medical notes, for example—so specialty clinics will require software that is geared toward their field's needs.
Automatic medical billing | Streamlines and automates the billing process and provides real-time verification of insurance coverage and eligibility. |
Electronic health records (EHR) | Provides digital storage of—and easy access to—all patient medical records and histories. |
Claim tracking | Track claims across the entire revenue cycle, allowing for streamlined revenue cycle management. |
Code sets | Allows the inclusion of Healthcare Common Procedure Coding System (HCPCS) and Current Procedural Terminology (CPT) coding, as well as the searchable and current International Classification of Diseases (ICD) code sets. |
Customized scheduling | Offers customized, color-coded calendars that can help keep track of both patient and doctor schedules. |
Automated reminders | Sends automatic reminders of appointments to patients via email or SMS, reducing the number of no-shows and maintaining an optimum volume of fixed appointments. |
Patient demographics | Records and verifies patient demographics with all registered insurance providers. |
Reporting | Provides practice reports based on several customizable parameters. |
Customizable security access | Sets up individual passwords with unique access levels for each user in order to create different levels of security. |
Billing records and CPT codes as found in WebPT
Between your options for individual practice management software and EMR software systems, there are several hundred options to choose from for your clinic management needs. Some of these are general management suites for any type of practice, while others are highly specialized for particular medical fields.
With so many options catering to so many specialties, you might be overwhelmed by choices when looking for the right clinic management software. You can narrow down the field by understanding what type of buyer you are, based on the following common categories of clinic types:
Primary care MDs/DOs and related specialists. These clinics are private practices that provide internal medicine, family medicine, pediatrics, OB-GYN, cardiology, oncology, orthopedics, urology etc. Their needs will by and large be met by broad management systems and specialty-specific EMR templates.
Specialists with other designations (DC, OD, PT, PhD, LCSW etc.). These clinics include chiropractors, psychologists, therapists, counselors and optometrists. Their needs are similarly rather straightforward, but they may require more specialized EMR systems for their specific medical field.
Midsize to large clinics. These clinics have anywhere from 5 to 100 physicians, and have larger practice management requirements than small clinics. Eliminating paperwork and improving efficiency will be a high priority for these clinics. They will also need to integrate with other health care networks' systems, track information across several physical locales and ensure consistency of care across multiple providers within the same clinic.
Inpatient care organizations. These are clinics that have evolved into large hospitals and acute care centers that will need to add inpatient care functionality to their software suites. They will need to be able to manage patient rooms/beds and assign nurse and physician rounds. These organizations will require the most robust clinic management tools that integrate with a wide variety of other applications.
Other factors to take into consideration when picking the best clinic management software for your medical practice include:
Integration with other systems. A large number of clinic management software providers are primarily providers of practice management software, EMR software or both. If you are purchasing two separate systems for these two functions, even from the same vendor, you want to be absolutely certain that the two suites are able to integrate with one another. Your clinic management process will be much smoother if you are able to easily pass patient records between your doctors and your billing department, for example. If you end up purchasing practice management software and EMR software from two different vendors, then it is vitally important to double check with both that the two systems will be able to integrate.
Cloud-based software vs on-premise software. The majority of software sold today is provided through the cloud, meaning that you receive access to your software over the internet, and you won't need to purchase or install any hardware. This saves on time and money, especially up front, because you won't need to invest in IT resources to install, implement and maintain any hardware. However, for extremely large clinics—such as those that are part of a larger hospital network—there may be some value to on-premise software, which is actually housed at the clinic and maintained by an IT department. An on-premise solution requires storage space for hardware, but can be slightly faster and doesn't necessarily rely on an outside internet connection in times of crisis or emergency.