Finding software can be overwhelming. Software Advice has helped hundreds of medical clinics choose the right clinic management software to maintain records, schedule appointments and bill patients.

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athenaOneFrontRunners 2021

athenahealth currently works with a network of more than 160,000 providers. The EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billin... Read more

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Recent recommendations: 391 recommendations

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RXNTFrontRunners 2021

RXNT’s integrated suite of EHR, Practice Management, and Medical Billing software optimizes clinical outcomes and revenue management and includes free setup, training, and ongoing support. RXNT’s affordable pricing is predictable,... Read more

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Recent recommendations: 347 recommendations

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AdvancedMD EHRFrontRunners 2021

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health rec... Read more

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Recent recommendations: 249 recommendations

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DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ... Read more

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Recent recommendations: 225 recommendations

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Kareo BillingFrontRunners 2021

Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedul... Read more

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Recent recommendations: 143 recommendations

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NextGen HealthcareFrontRunners 2021

NextGen Healthcare offers NextGen Office—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearin... Read more

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Recent recommendations: 118 recommendations

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Kareo ClinicalFrontRunners 2021

Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, con... Read more

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Recent recommendations: 106 recommendations

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PrognoCIS

PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for fast, flexible individual provider workflow. The software package offers a full suite of highly desirable features and functions. PrognoCIS provides a cloud-bas... Read more

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Recent recommendations: 43 recommendations

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AdvancedMD Billing Services

AdvancedMD is one of the leaders in web-based electronic health records and practice management systems. The company offers a range of applications, all delivered over the web, for small, medium and large organizations. ... Read more

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Recent recommendations: 39 recommendations

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ChARM EHRFrontRunners 2021

ChARM Health is a MU certified, cloud-based EHR, Practice Management and Medical Billing solution that helps healthcare organizations ranging from large multi-specialty groups to small independent medical offices function efficien... Read more

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Recent recommendations: 28 recommendations

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Euclid

Euclid is a medical management solution that helps hospitals and healthcare providers streamline various clinical operations such as claims processing, scheduling, billing and more. With its administrative dashboard, professionals... Read more

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Recent recommendations: 28 recommendations

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CareCloudFrontRunners 2021

CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations an... Read more

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Recent recommendations: 22 recommendations

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HARMONY Medical

Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities that the solution caters to include cardiology, ge... Read more

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Recent recommendations: 21 recommendations

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Benchmark Systems

Benchmark Systems’ Solutions Suite serves independent care professionals and their patients across various specialties. From the front office to the back office, Benchmark Systems Solutions Suite of PM, EHR and RCM supports your s... Read more

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Recent recommendations: 16 recommendations

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MDConnection

MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical b... Read more

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Recent recommendations: 14 recommendations

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AllegianceMD

AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as well as ambulatory surgery centers. The solution includes practice management functionality for billing a... Read more

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Recent recommendations: 8 recommendations

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Mend

Launch your Telemedicine program today with MendFree. Mend is a cloud-based healthcare communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Users and pro... Read more

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Recent recommendations: 7 recommendations

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Waystar

Waystar is a cloud-based revenue cycle management platform for healthcare systems. The solution is used by organizations of all sizes to manage administrative and clinical functions. Key features include insurance verification, co... Read more

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Recent recommendations: 6 recommendations

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MedicsPremier

MedicsPremier supports comprehensive financial/operational/workflow management and a nearly 100% success rate on first attempt HCFA/UB clearinghouse claims with a utility for workers compensation/no-fault claims/documentation. ED... Read more

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Recent recommendations: 6 recommendations

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ProviderSuite

PracticeAdmin is a cloud-based practice management and medical billing software solution, providing Software-as-a-Service (SaaS) to billing companies, specialty medical practices and other providers. PracticeAdmin is designed... Read more

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Recent recommendations: 6 recommendations

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Buyers guide


Last Updated: November 24, 2021

 

Medical clinics occupy a unique niche within the field of health care providers. They are different from medical practices in that they are either larger or focus on a specialized subfield of medicine (such as orthopedics or geriatrics). They differ from hospitals in that they are smaller and primarily focus on outpatient care.

The software needs of medical clinics are equally unique. They need a mix of tools and functionality covered by general medical practice management software, as well as the specialized electronic medical records (EMR) functions their field of practice requires.

This buyer's guide will discuss what makes clinic management software unique before looking at some common features. It will also provide important questions you should consider before choosing the right software for your clinic.

Here's what we'll cover:

What Is Clinic Management Software?
Common Features of Clinic Management Software
What Type of Buyer Are You?
Key Considerations

What Is Clinic Management Software?

Clinic management software combines practice management software with EMR software to create a software product that will handle both the business and practitioner sides of a medical clinic.

The practice management side of the software helps physicians and their staffs schedule patient appointments, perform billing procedures, manage charge capture and record patient demographics. These tools focus on improving doctors' workflow efficiency in regard to the business side of their practice. This can lead to a higher reimbursement rate from health care insurance company providers.

The EMR side, on the other hand, focuses on automating doctors' clinical operations, through digitally stored patient charts that provide access to demographics, histories, medications, test results, and SOAP notes. EMR tools can vary widely by the type of medicine practiced—psychiatric medical notes are very different from pediatric medical notes, for example—so specialty clinics will require software that is geared toward their field's needs.

Common Features of Clinic Management Software

Automatic medical billing Streamlines and automates the billing process and provides real-time verification of insurance coverage and eligibility.
Electronic health records (EHR) Provides digital storage of—and easy access to—all patient medical records and histories.
Claim tracking Track claims across the entire revenue cycle, allowing for streamlined revenue cycle management.
Code sets Allows the inclusion of Healthcare Common Procedure Coding System (HCPCS) and Current Procedural Terminology (CPT) coding, as well as the searchable and current International Classification of Diseases (ICD) code sets.
Customized scheduling Offers customized, color-coded calendars that can help keep track of both patient and doctor schedules.
Automated reminders Sends automatic reminders of appointments to patients via email or SMS, reducing the number of no-shows and maintaining an optimum volume of fixed appointments.
Patient demographics Records and verifies patient demographics with all registered insurance providers.
Reporting Provides practice reports based on several customizable parameters.
Customizable security access Sets up individual passwords with unique access levels for each user in order to create different levels of security.

Billing records and CPT codes in clinic management software WebPT

Billing records and CPT codes as found in WebPT

What Type of Buyer Are You?

Between your options for individual practice management software and EMR software systems, there are several hundred options to choose from for your clinic management needs. Some of these are general management suites for any type of practice, while others are highly specialized for particular medical fields.

With so many options catering to so many specialties, you might be overwhelmed by choices when looking for the right clinic management software. You can narrow down the field by understanding what type of buyer you are, based on the following common categories of clinic types:

  • Primary care MDs/DOs and related specialists. These clinics are private practices that provide internal medicine, family medicine, pediatrics, OB-GYN, cardiology, oncology, orthopedics, urology etc. Their needs will by and large be met by broad management systems and specialty-specific EMR templates.
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  • Specialists with other designations (DC, OD, PT, PhD, LCSW etc.). These clinics include chiropractors, psychologists, therapists, counselors and optometrists. Their needs are similarly rather straightforward, but they may require more specialized EMR systems for their specific medical field.
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  • Midsize to large clinics. These clinics have anywhere from 5 to 100 physicians, and have larger practice management requirements than small clinics. Eliminating paperwork and improving efficiency will be a high priority for these clinics. They will also need to integrate with other health care networks' systems, track information across several physical locales and ensure consistency of care across multiple providers within the same clinic.
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  • Inpatient care organizations. These are clinics that have evolved into large hospitals and acute care centers that will need to add inpatient care functionality to their software suites. They will need to be able to manage patient rooms/beds and assign nurse and physician rounds. These organizations will require the most robust clinic management tools that integrate with a wide variety of other applications.

Key Considerations

Other factors to take into consideration when picking the best clinic management software for your medical practice include:

  • Integration with other systems. A large number of clinic management software providers are primarily providers of practice management software, EMR software or both. If you are purchasing two separate systems for these two functions, even from the same vendor, you want to be absolutely certain that the two suites are able to integrate with one another. Your clinic management process will be much smoother if you are able to easily pass patient records between your doctors and your billing department, for example. If you end up purchasing practice management software and EMR software from two different vendors, then it is vitally important to double check with both that the two systems will be able to integrate.
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  • Cloud-based software vs on-premise software. The majority of software sold today is provided through the cloud, meaning that you receive access to your software over the internet, and you won't need to purchase or install any hardware. This saves on time and money, especially up front, because you won't need to invest in IT resources to install, implement and maintain any hardware. However, for extremely large clinics—such as those that are part of a larger hospital network—there may be some value to on-premise software, which is actually housed at the clinic and maintained by an IT department. An on-premise solution requires storage space for hardware, but can be slightly faster and doesn't necessarily rely on an outside internet connection in times of crisis or emergency.

FrontRunners

Your Guide to Top Clinic Management Software, October 2021

Software Advice uses reviews from real software users to highlight the top-rated Clinic Management Software products in North America.

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“Usability” includes user ratings for Functionality and Ease of Use.“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.Reviews analysis period: The reviews analysis period spans two years and ends on the 15th of the month prior to publication.