--- title: "OmniMD Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OmniMD. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OmniMD is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/omni-md-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / [OmniMD](https://www.softwareadvice.com/medical/omni-md-profile/) / OmniMD Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/omni-md-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/omni-md-profile/alternatives/) # OmniMD User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 52 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 40 reviews (77%) - 4 stars: 5 reviews (10%) - 3 stars: 4 reviews (8%) - 2 stars: 2 reviews (4%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Appointment scheduling, confirmations, and rescheduling are quick and easy, and all patient demographics, insurance details, and required documentation are stored in one organized system. - The platform offers a wide range of features that cover the full spectrum of clinical and administrative needs, from documentation and telehealth to billing and remote patient monitoring. - OmniMD has impressed me more than any other EMR company I've worked with in the diagnostic space. As a member of one of the largest diagnostic laboratories in the country I've needed to troubleshoot or help my doctor's offices and large facilities add customizations to their EMRs to better serve clients when ordering tests and receiving results. ### Most mentioned cons - Reporting is flawed, inconsistent. ## OmniMD customer reviews Showing reviews 1-25 of 52 (page 1). ### Contemporary, customizable EMR with a truly dedicated support team who are committed to making a great product. - Overall rating: 5/5 - Reviewer: Frederick J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a positive experience thus far. They are hardworking and want a quality product. They are always available when needed. I have greatly appreciated their responsiveness. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The OmniMD team is very interested in improving their product. As a result, they communicate well. When we raised issues, they worked diligently to resolve it. The OmniMD team also allows for customization to your practice which has been quite helpful. #### Cons While there are reports built into the system, the reports are not yet optimized for our practice. However, they are continuing to customize reports for our practice. The practice management software has had to be adjusted for our practice to include things like tracking of wRVU, building templates for dictating imaging, etc. #### Reasons for choosing OmniMD More cost effective. There was also the customization piece. --- ### Great product - Overall rating: 5/5 - Reviewer: Kishan N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent support team. all issues are resolved timely. billing team is very helpful and responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very thourough and intuitive. information presentation and color coding is great. daily summary information is to the point. #### Cons navigating between screens is a little challenging sometimes. prescribing interface could get better. #### Reasons for choosing OmniMD excellent support team and integrated billing team. --- ### Omni MD Review - Overall rating: 3/5 - Reviewer: Alison W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Great customer support, simplistic and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Simplistic, providers like the ease with which they can sign off on the visit note. #### Cons Unable to integrate with other products, no block time for multiple providers would also like the ability to let the provider know what location a patient is in i.e waiting room or exam room --- ### A Heartfelt Thank You to the OmniMD Team - Overall rating: 5/5 - Reviewer: Farhiyo A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered The features—charting, online appointment scheduling, prescriptions, lab and radiology orders—are all seamless and easy to navigate, which has been a game-changer for our workflow. Thank you for being there for me on this new journey. Your dedication has truly made a difference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I want to extend my deepest gratitude to the incredible OmniMD team—[sensitive content hidden] —for their outstanding support during our onboarding process at Rayaf Health OB/GYN Clinic. From day one, they have been exceptionally responsive, attentive, and dedicated to ensuring a smooth transition for our new practice. Their commitment to addressing our questions promptly and guiding us through the system has made a significant difference. I’ve never worked with a team so involved and genuinely invested in the success of both myself and my staff. Whether it’s charting, correcting orders, integrating systems, or troubleshooting insurance and billing issues, they’ve consistently gone above and beyond. Their availability and willingness to help at any time have made using OmniMD not only easy but enjoyable. Thanks to their support, the system feels intuitive and user-friendly. #### Cons One area where I’ve felt a slight limitation is weekend availability, as my clinic operates throughout the weekend. While official support isn’t available during those hours, I want to sincerely acknowledge and appreciate the team members who have gone above and beyond to assist me during emergencies. Whether it was updating lab orders or prescriptions in the system, their willingness to be reachable and responsive outside regular hours has been truly remarkable. Their dedication has helped ensure continuity in patient care and has made a real difference in our weekend operations. Thank you for your commitment and for always finding a way to support us—even when it’s not expected. --- ### Efficient, Organized, and Patient-Friendly - Overall rating: 5/5 - Reviewer: Kemron B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, OmniMD has been a very reliable and efficient platform for front office operations. It has improved patient flow, reduced manual work, and helped maintain accuracy across scheduling and documentation. The system is intuitive, easy to train new staff on, and supported by a responsive team. I would highly recommend OmniMD to any practice looking to enhance front desk efficiency and patient experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros As a Front Office Operations Coordinator, OmniMD has made managing daily front desk responsibilities much more streamlined. Appointment scheduling, confirmations, and rescheduling are quick and easy, and all patient demographics, insurance details, and required documentation are stored in one organized system. The AI front desk helps manage incoming calls and messages, which significantly reduces front desk congestion and allows us to focus on in-person patient needs. #### Cons There is always room for faster processing during peak hours, but OmniMD continues to improve performance and functionality with regular updates. #### Vendor response Thank you Kemron for sharing your experience. We are thrilled OmniMD is helping streamline your front desk operations and enhance patient care efficiency. Replied February 2026 --- ### Excellent EMR and Team - Overall rating: 5/5 - Reviewer: Dr. Mukesh D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered The platform offers a wide range of features that cover the full spectrum of clinical and administrative needs, from documentation and telehealth to billing and remote patient monitoring. It is reliable, user-friendly, and adaptable to different practice types, which makes it easy to integrate into daily workflows. The support team is responsive and helpful, ensuring that any questions or challenges are addressed quickly. Overall, OmniMD has made managing patient care and practice operations more efficient and effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform connects providers, patients, and care teams with tools for EHR, telehealth, remote patient monitoring, and billing, which makes workflows smoother and more efficient. It not only saves time for clinicians but also improves the patient experience by making care more coordinated and accessible. The flexibility to adapt to different specialties and practice needs really stood out as a major advantage. #### Cons Because the platform is so feature-rich, it can initially feel overwhelming to new users. However, the training resources, guided onboarding, and intuitive layout quickly make it easy to navigate, and once you become familiar, you realize the depth of tools available is a strength rather than a drawback. --- ### Simple, Effective, and Backed by Strong Support - Overall rating: 5/5 - Reviewer: Dr. Devyang D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered OmniMD provides a strong and reliable platform, and there are areas where it could grow to make the user experience even richer. Offering additional customization options would allow each practice to adapt the system more closely to their unique workflows. Enhancing reporting with more filters and advanced analytics would help practices gain deeper insights and manage performance with greater ease. A more feature-rich mobile app could extend convenience for providers and staff who need access on the go. Navigation is already smooth, and adding a few more shortcuts could make it even faster. These are not drawbacks but opportunities for OmniMD to continue building on its solid foundation and deliver even more value to its users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This EMR is very easy to use and makes day-to-day work simple. The layout is clear, so it does not take much time to get used to, and even new staff can learn quickly. The support team is always helpful and quick to respond, which gives peace of mind when questions come up. I really like the dictation feature, it works smoothly and saves a lot of time when writing notes. Overall, it is a reliable system with good support and useful features that make running a practice easier. #### Cons The system already works very well. I am using limited features like ddocumentation dictation where I dont have any issues. --- ### Omni AI Front desk and AI Clinician - Overall rating: 5/5 - Reviewer: Lanette L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered We have been clients for years and are very happy. The customers support is very attentive. They respond quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Omni is very attentive and listens to our needs. The AI clinician and front desk AI are awesome features. #### Cons Not any on hand to mention. So far my experience is very good. No reservations on choosing them and look to upgrade to the new Versions. #### Vendor response Thanks a lot for your kind feedback. We’re glad the AI features and our support team have been helpful for your practice. We truly appreciate your continued trust in OmniMD and look forward to supporting your upgrade soon. Replied November 2025 --- ### OmniMD gets my vote - Overall rating: 5/5 - Reviewer: Gregg T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall Experience is a 10 out of 10. Best product and support staff I've encountered. I was able to ask the interfacing team at OmniMD to build a bidirectional with my laboratory and then request customizations. They exceeded all expectations and conducted the best clietn training I've seen in 20 years of diagnostic experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OmniMD has impressed me more than any other EMR company I've worked with in the diagnostic space. As a member of one of the largest diagnostic laboratories in the country I've needed to troubleshoot or help my doctor's offices and large facilities add customizations to their EMRs to better serve clients when ordering tests and receiving results. OmniMD's team is responsive, amazingly efficient, and implements changes needed in a timely fashion. From everything I've witnessed from my client's being happy with the product and from what I've witnessed by their level of engagement and professionalism, it's hard for me to recommend another product other than OmniMD. #### Cons There is absolutely nothing I've witnessed that can be improved, but if there was something... I have the faith in this team to fix it with efficient speed and accuracy. --- ### Outstanding EHR Support for Growing Healthcare Providers - Overall rating: 5/5 - Reviewer: Brandy C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Starting a new practice comes with many challenges, and selecting the right EHR system was one of the most critical decisions we had to make. After extensive research, we chose OmniMD, and it has been nothing short of exceptional. From the very beginning, their team provided outstanding support, guiding us through every step of implementation with patience and expertise. Transitioning to an efficient digital workflow could have been overwhelming, but OmniMD’s intuitive design and seamless integration made the process effortless. Their feature-rich platform has allowed us to streamline patient management, simplify documentation, and optimize billing processes—giving us more time to focus on delivering quality care. What truly sets OmniMD apart is their commitment to customer success. Whenever we needed assistance, their team was responsive, knowledgeable, and dedicated to ensuring our operations ran smoothly. Thanks to OmniMD, our practice is thriving with an EHR system that enhances efficiency and supports patient care at every level. If you’re looking for a modern, reliable, and forward-thinking healthcare solution, I wholeheartedly recommend OmniMD. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a new startup practice, selecting the right EHR system was a crucial decision. OmniMD has exceeded our expectations with its intuitive, user-friendly platform and exceptional customer support. From implementation to ongoing assistance, their team has been responsive, knowledgeable, and truly invested in our success. What I appreciate most about OmniMD is how seamlessly it streamlines workflow—from scheduling and documentation to billing and patient management—allowing us to focus more on delivering quality care. The customization options and integrated features make it a perfect fit for modern healthcare practices. OmniMD is more than just an EHR; it’s a complete solution that enhances efficiency, improves patient care, and provides the support needed to thrive. If you're looking for a forward-thinking, reliable platform with outstanding service, I highly recommend OmniMD! #### Cons As a new startup practice, finding the right EHR system was an important decision, and OmniMD has made that process smooth and efficient. Their intuitive platform has streamlined our workflow, from scheduling and documentation to patient engagement and billing, all while providing excellent support along the way. One of the standout aspects of OmniMD is their commitment to ensuring healthcare providers—especially new practices—have the tools and guidance they need to succeed. Their team has been responsive, knowledgeable, and genuinely invested in helping us navigate the transition. At this stage, we have not encountered any major challenges with OmniMD, and we feel confident that their platform will continue to be a valuable asset as we grow. For any healthcare provider looking for a reliable, forward-thinking EHR solution, I highly recommend OmniMD! --- ### review of software - Overall rating: 5/5 - Reviewer: brian g. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Great helped me start and grow my business. Billing has been great and started me off on the right path. The team is there for YOU #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great ability to back and fourth between programs Great services and help and will guide you through any problems that you have. Would be lost without #### Cons For my purpose sometimes adding patients was difficult other than that nothing. --- ### Highly recommend - Overall rating: 5/5 - Reviewer: Amber K. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered I can't say enough. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick response for training, help, basically anything I needed. Omni staff felt like friends or part of the business family. We have tried many different programs and have never had support like we have with Omni. Whatever the program doesn't do that you want it to do they make it happen for you or give suggestions. They practically build the program you need. #### Cons There are no cons, though it is a program and any one new the EHR knows there is a learning curve and Omni is no different but do the staff every make it as seamless as possible. --- ### It's an ok system for beginners - Overall rating: 3/5 - Reviewer: Windy S. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros Check in process is easy and user friendly. Scheduling appointments for all patients is easy to do. #### Cons A lot of clicks on the back end to get information. MA or nurse can "write the RX" but the MD has to send it. MD has forgot to go in and send RXs for pts in past. Have never had that issue with other EMR systems that I have used --- ### I ALWAYS HAVE A GREAT EXPERIENCE WITH OMNI WHEN I SPEAK TO the support staff. HE KNOWS THE NEEDS OF THE OFFICE AND IS ALWAYS THOROUGH. - Overall rating: 5/5 - Reviewer: CATHY T. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered NOTHING ELSE TO SAY #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros THE FACT THAT I CAN CUSTOMIZE TO OUR PRACTICE, EASY TO LEARN, VERY USER-FRIENDLY AND I HAVE DIRECT ACCESS TO them. #### Cons THE FACT THAT IF I AM GETTING ERRORS I HAVE TO WAIT 24 HOURS FOR A TEAM TO LOOK AT MY ISSUE AND MOST OF THE TIME I AM NOT TOLD WHEN WE HAVE A SYSTEM OUTAGE. --- ### Stay away from this EMR - Overall rating: 2/5 - Reviewer: Serenity J. - Industry: Medical Practice - Product usage: Used unspecified for less than 2 years - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 2.5/5 - Functionality: 1/5 #### Pros Staff is friendly. They were able to modify notes they way we wanted. #### Cons Software is glitchy and takes months to get issues resolved. Need to double and triple input stuff as notes don't talk to other parts of the system. --- ### Our partner for patient care - Overall rating: 5/5 - Reviewer: Leena S. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using OmniMD since 2008. It has been a great tool for our patient care and billing. #### Cons So far, we do not have any complaints. OmniMD's team has been very responsive to our requirements. --- ### User-Friendly Podiatric software - Overall rating: 4.5/5 - Reviewer: Julie R. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: November 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use once you are trained on the software #### Cons Reports are difficult to understand, but we can customize them to fit our needs --- ### A smart choice - Overall rating: 4/5 - Reviewer: Robert B. - Product usage: Used unspecified for unspecified - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered I have been very pleased with OmniMDs products and services. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 --- ### Office manager - Overall rating: 5/5 - Reviewer: Neal C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall we've had a great experience — the Omni team is responsive, knowledgeable, and has significantly improved our billing performance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent customer service and reliable billing support — quick responses and clear explanations every time. #### Cons Onboarding new patients has a few extra steps; streamlining that process would save time. An option to download all notes for medical records would be great --- ### office Manger - Overall rating: 5/5 - Reviewer: Anna P. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The system was reliable and had many useful features that helped streamline our day-to-day operations. While there were occasional challenges, like minor delays or limitations in custom reporting, the support team was generally responsive, and the software consistently helped us stay organized and compliant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface was intuitive, which made training new staff easier, and I appreciated how seamlessly it integrated clinical documentation with billing and scheduling. It really helped streamline our workflow, especially during busy clinic hours. #### Cons lag time during peak usage hours, which could slow down documentation Also, while the system offered a lot of features, some of the reporting tools weren’t as flexible or intuitive as we would’ve liked. It sometimes took extra steps to extract the data we needed.” --- ### Owner and Practictioner - Overall rating: 5/5 - Reviewer: lucia T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I feel that I can count on them any time of the day. We have a great business relationship they are very quick in responding to whatever our issue is even outside business hours. 10/10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are excellent in communicating and resolving any issue. They have been very attentive and kind when resolving any issue. #### Cons I know there's a little bit language barrier but we both work through this barrier and make it through and ensure that all questions are answered. If any misunderstanding we need to clarify this is done in most respectful and professional manner. --- ### Professional and Patient Assistance - Overall rating: 5/5 - Reviewer: Gajalaxmi priya D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered very satisfied as we need not to bother the practice with password reset requests, The support staff was great and took the time to address everything without rushing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros He had plenty of patients to assist and still handled repeated password issues with patience. I really appreciate that #### Cons The support staff was great and took the time to address everything without rushing, very satisfied as we need not to bother the practice with password reset requests --- ### Modern and streamlined Office Management System - Overall rating: 5/5 - Reviewer: Hector D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been working with the system for a couple of years, and it has been great. The enhancements during this time have been helpful for the office and have made its use more efficient and streamlined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to navigate and perform the task you need to do. The system's workflow is easy to follow. Look and feel are modern. It has a complete set of features for our office. #### Cons So far, I have not found any cons to the system, but in the future, I would like to explore the possibility of speaking to the system in other languages, such as Spanish, to enable transcription. --- ### I'm glad I gave them a chance - Overall rating: 5/5 - Reviewer: Dipanjan B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A great experience with a committed and capable team. I'm glad I gave them a chance, and look forward to making my billing even more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Efficient and responsive. Willing to learn. Send recurring reports detailing outstanding billing and claims paid to date. #### Cons Sometimes it took some time for the payors to be set up and there were some initial discrepancies between inpatient and outpatient billing. #### Reasons for choosing OmniMD ease of use, cost comparison, responsiveness --- ### Excellent - Overall rating: 5/5 - Reviewer: Edna W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered I guess I have answered this question in all my above questions My experience with this company I’d really good My experience with all the government changes with software is horrible, requiring me to take the time to learn something new way too often. I am a person who does not like change but OmniMD will walk you through these changes with patience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can call or email anytime for support with the EHR and I get a voice. Each person is very helpful and excellent teachers I can send data anytime and it will be integrated into the system in a timely manas. No one that works at this organization gets frustrated when I don’t understand what they are teaching me. One time it took 73 minutes just to set up a go to meeting: still sweet patience. After over 9 years of loosing monies with the in house billers I finally agreed to hire their billing services as well. I was searching for someone to by my practice at this time. I was trying to be fair to my biller but two audits produced results that I was loosing 70-100 thousand dollars each year. I am back on the top of my game paying my bills again including the monies I had to borrow just to keep the practice going. I recommend OmniMD software for EHR and billing to anyone who is in need or who is dissatisfied with the program they are using now! I’m not debt free yet but I feel confident I will be in time thanks to this company #### Cons I sent the information in for what I wanted with a lot of the EHR It was difficult to keep up my documentation However when I confronted them with my concerns they set up a go to me meeting showed my functions that were a part of the system, gently suggested changes in the documentation as not to offend me. Now I am moving swiftly with my documentation The con was actually on my end #### Reasons for switching to OmniMD I searched for a software early to get ahead of the game when requirements were comin down the pike years ago in becoming mandatory This was the choice I made after months of research ## More reviews [Next reviews](https://www.softwareadvice.com/medical/omni-md-profile/reviews/?page=2) --- OmniMD Reviews, Pros and Cons - 2026 Software Advice