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DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more about DrChrono

4.0 (477 reviews)

338 recommendations

AdvancedMD EHR

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health rec...Read more about AdvancedMD EHR

3.6 (451 reviews)

181 recommendations

ChartLogic EHR

ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other compl...Read more about ChartLogic EHR

3.9 (62 reviews)

105 recommendations

Practice EHR

Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family ...Read more about Practice EHR

4.3 (69 reviews)

39 recommendations

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WebPT

Established in 2008, WebPT is the nation’s most trusted outpatient rehab therapy software platform in the country, helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run successful and ef...Read more about WebPT

4.3 (462 reviews)

38 recommendations

zHealth

zHealth is an industry-leading, all-in-one chiropractic software with features - custom SOAP notes, integrated billing, scheduling & real-time phone support. The software comes with online appointment scheduling and unlimited rem...Read more about zHealth

4.6 (120 reviews)

15 recommendations

ChiroTouch

ChiroTouch is the cloud standard in chiropractic software and the only completely integrated EHR software that can be accessed any way, anytime, and on any device. Easy in Every Way - ChiroTouch is easy to get started, access, le...Read more about ChiroTouch

4.0 (963 reviews)

14 recommendations

CollaborateMD

CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and ...Read more about CollaborateMD

4.0 (73 reviews)

14 recommendations

ECLIPSE

In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-discipl...Read more about ECLIPSE

4.6 (272 reviews)

13 recommendations

Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro

SimplePractice

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day...Read more about SimplePractice

Tebra

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentat...Read more about Tebra

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (...Read more about Marketing 360

ChiroFusion

ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to manage key clinical activities such as scheduling, reporting and billing. ChiroFusion offers integrated practice management featu...Read more about ChiroFusion

Thryv

Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. With Thryv, business owners can expand their online presence, improve any customer relationship, and streamli...Read more about Thryv

Noterro

Everything you need to run a better practice. Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers. Our practice management software comes equipped w...Read more about Noterro

ClinicSense

ClinicSense is a practice management software designed to help health and wellness providers with online scheduling, appointment reminders and payment processing. The platform offers a point-and-click functionality, which enable...Read more about ClinicSense

NueMD

NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution. ...Read more about NueMD

Pabau

Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly. Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool. - Save 12+ ...Read more about Pabau

Jane

Jane is a practice management solution that helps health and wellness clinics streamline operations related to appointment booking, billing, charting and more. It allows patients to view and choose services, treatments and practit...Read more about Jane

Buyers Guide

Last Updated: March 16, 2023

Here's what we'll cover:

What Is Chiropractic Software?

Common Features of Chriopractic Software

What Kind of Buyer Are You?

Market Trends to Understand

What Is Chiropractic Software?

Chiropractic electronic medical record (EMR)/electronic health record (EHR) systems will offer features such as ADAM diagrams to illustrate diagnoses and procedures, SOAP notes with customizable text and custom reports for a chiropractor's office. Additionally, some chiropractic-specific EMR software will offer an image storage and retrieval system to track patient images and X-rays.

Common Features of Chiropractic Software

Chiropractic-specific workflow

Customized templates designed specifically for a chiropractic practice facilitate workflow and increase efficiency by offering a clear-cut way to capture complaints, history of present illness, review of symptoms and physical examination.

Chiropractic SOAP notes templates

Example templates include neck pain, oswestry, carpal tunnel, disc bulge, herniation, fibromyalgia, car accidents, sports injuries, sciatica, scoliosis and thoracic complaints.

Visual input

Some chiropractic EMRs use point-and-click anatomical diagrams for taking notes during diagnosis and treatment. This one feature alone can decrease documentation time by three quarters.

Chiropractic device integration

Ensure that any medical devices used in diagnosis or treatment—for example, computerized muscle testing or X-ray radiography—integrates with the EMR software. Images and data should automatically be imported into the patient record, making the information easy to analyze and track.

Chiropractic E&M coding assistance

The chiropractic EMR’s Evaluation and Management (E&M) coder should allow the practice to verify ICD-9 (International Classification of Diseases) and Current Procedural Terminology (CPT) codes associated with any diagnosis and connect directly to the billing software, ensuring faster and more accurate payment. Associated features include claim scrubbing, batch posting, Durable Medical Equipment (DME) billing and workers compensation billing.

RAND assessments

Automatically incorporate treatment data into RAND outcomes assessments, facilitating this and other quality reporting tools.

Best-of-breed vs integrated suite

EMR software can be purchased on a standalone basis (i.e. "best-of-breed") or purchased as part of an integrated suite with medical insurance billing, patient scheduling and more.

What Kind of Buyer Are You?

Chiropractic software buyers in the market can be categorized into three different groups based on the size of their practice. These groups are solo practice, midsize practice (two to five employees) and large practices (more than five employees). Each of these groups have different needs that can be summarized as below:

Solo practice: Running a solo practice requires more than just chiropractic expertise. A solo provider needs to take on additional office duties as well. Office tasks include appointment scheduling, documentation, billing and customer communication among others. In addition, solo practitioners cannot afford to spend time on managing the technical aspects of the software. Therefore, buyers in this segment should evaluate web-based solutions that are easy to implement and require little technical expertise. Ease of use is the main focus for this buyer segment.

Midsize practices: Midsize practices have up to five employees. These practices usually have one or two chiropractic practitioners, a receptionist and a few staff for other functions. For practices of this size, limited IT knowledge is a challenge in managing an EMR software. Therefore, this segment of buyers should also consider buying a web-based EMR solution that offers patient scheduling, medical record management and billing functionalities.

Large practices: Large-sized practices have more than five employees. This segment usually has a dedicated staff for managing different business functions such as receptionists for appointment bookings and accounting staff. In addition, with more customers to manage, the receptionists need to be aware of the availability of chiropractors in real-time so as to avoid instances of overbookings. For this reason, appointment setting is the most requested functionality among buyers in this segment. Practices of this size also need to evaluate the billing functionality based on different billing options—to personal as well as third-party insurance payers such as Medicare, Medicaid and private insurances.

Buyers of this segment can also evaluate on-premise systems because storing patient data on the company servers is considered to be more secure than storing it in the cloud. The added data security is an advantage in obtaining the “meaningful use” certification from the Health Information Technology for Economic and Clinical Health (HITECH). This certification entitles practices to avail for reimbursements worth up to $44,000 on their software purchase.

Market Trends to Understand

For any buyer evaluating systems for managing a chiropractic practice, there are some things going on in the medical software industry you should understand. Here are three important trends.

Software as a Service (SaaS). More and more buyers are interested in web-based chiropractic EHR software. Developments in chiropractic management software—such as data security and encryption, server reliability and data backup—are driving wider adoption for web-based systems. Add to that such benefits as lower upfront costs, built-in IT support and remote access, it’s no surprise that more and more vendors are offering their solutions on a SaaS model.

ONC-ATCB certification. Perhaps the most interesting trend in chiropractic software is the HITECH Act, which includes $19 billion to incentivize medical offices to adopt chiropractic EHR. To be eligible to receive the reimbursements in the form of increased Medicare and Medicaid premiums, providers must show the “meaningful use” of ONC-ATCB-certified chiropractic EMR systems. Guidelines for Stage 2 announced in 2012 detail penalties for those that fail to qualify, in the form of decreased Medicare and Medicaid payments. As such, buyers should be reviewing certified vendors to ensure early adoption.

Mobile device support. One thing many chiropractic practice management software buyers are beginning to consider is mobile device support. Practitioners and their staff are increasingly using mobile devices such as smartphones and tablet PCs for work. Mobile technology allows you to accomplish more from outside the office—and improves mobility within the office—vendors are increasingly offering mobile capabilities in chiropractic office software. Whether through supporting mobile sites for staff and patients or by offering native apps for various mobile operating systems (Mac, Android etc.), we expect to see more systems coming to market with mobile capabilities.