Quick chart notes, full service software.

The quick and easy chart notes are what I like the most. I went from a group practice that used Chirotouch, to a solo practice. I looked at a few other sotware alternatives, plus the one that came with the practice I bought, and still decided to buy Chirotouch for my office. I was able to do a data transfer from my old practice which made the implementation very easy.

Price is higher than most other softwares. After paying the monthly usage fee, the billing fee, and the cloud based backup, it is a lot of money to come up with monthly. I think thete should be discount packages when they are bundled together.

Overall it has been good. I was frustrated for the first 6 months but customer service was very good. That was what kept me going overall. They are quick to respond and generally able to fix any problem.

Notes and appointments are extremely easy to use. They are very customizable and the reason I switched from previous software.

It was not ready to go fully for billing. It had the basics but is still missing some key things to make your life easier. You cannot post zero dollar payments and it is easy to get lost with the navigation and fixing returned claims. This is its greatest weakness. I also do not enjoy paying for add ons. Any time they have new things I pay for it where other companies include it in one price. They do continue to get better with time.

The same as last time feature. I like the carryover feature as we are treating many of the new patient on a regular basis, and often there symptoms change gradually.

This is minor, but I wish that when you look up a patient and then go back to the patient list, that it would take you back to the last alphabetized patient list. I am often reviewing family members.

Frustrating at times due to the "development" issues, but exciting because I believe that CT Cloud is leading the Cloud Based Practice Management field with continuing improvements.

It's cloud based functionality. Being able to access the software from anywhere has been a game changer in my practice.

1) Ironically, the biggest con is also its cloud based functionality. When the internet goes down, the practice is crippled. If our internet provider goes down, we can still temporarily use cellular hot spots, but it the CT servers go down... DOA.2) Cost. Feeling "nickled and dimed" to death is a true factor (each separate module costing extra).3) After signing on, I felt like I was participating in a "beta-program". That wouldn't be so bad, if I had agreed to a beta test program. Unfortunately, it wasn't until I signed contract, converted my data, and began the process of implementation, that I realized that the software is still in it's development stages.