---
title: "ChiroTouch Software Reviews, Demo & Pricing - 2026"
description: "Review of ChiroTouch Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/chirotouch-profile/"
page_type: "product"
language: "en"
---

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ChiroTouch

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Overview

[Reviews](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/chirotouch-profile/alternatives/)

# ChiroTouch Review

From $139-$529/month 3 plans

Wondering if ChiroTouch is right for your practice?

Our Chiropractic Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ChiroTouch

4.1

[(1133)](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $139.00 flat rate per month

### About ChiroTouch

ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with chiropractors to simplify complex workflows, reduce administrative burdens, and support growth for practices of all sizes, from solo practitioners to expanding multi-location organizations.

At the heart of ChiroTouch is Rheo, the AI assistant built for chiropractic. Rheo transforms documentation by working seamlessly in the background so providers can stay focused on patient care. With Rheo, chiropractors can:

Turn intake into notes: Patient responses from digital intake forms are automatically summarized and inserted into SOAP-ready notes, eliminating retyping and manual entry.

Use your voice to chart: Speak naturally during a patient visit and Rheo structures your words into accurate, compliant documentation without the need for dictation pauses or disruptive templates.

See progress at a glance: Rheo generates clear patient progress summaries that highlight history, outcomes, and trends, providing fast clinical insights.

By automating these core workflows, Rheo can reduce docum...

entation time by up to 92 percent, giving chiropractors hours back each week to dedicate to care, connection, and community. Rheo is included at no additional cost with every ChiroTouch subscription. Beyond Rheo, ChiroTouch delivers the full suite of practice management capabilities chiropractors need to run an efficient, compliant, and profitable practice: Scheduling: Manage appointments across multiple providers and locations with customizable views, color coding, and online booking options. Customizable SOAP Notes: Document visits with speed and accuracy using hot buttons, code bundles, and specialty-specific templates. Integrated Payments: Accept in-office or online payments with advanced security, flexible options, and real-time reporting. Billing and Claims Management: Streamline the entire revenue cycle, from claim submission to payment posting, with connections to leading clearinghouses. CT RevAccel: Partner with chiropractic billing experts who help reduce denials, accelerate reimbursements, and maximize cash flow. Patient Communication: Keep patients engaged with reminders, confirmations, and follow-ups that reduce no-shows and improve retention. Website and Online Presence Management: Attract new patients and strengthen your reputation with tools for online scheduling, reviews, and SEO support. Analytics and Reporting: Access powerful reports on performance, compliance, and financials to make informed business decisions. Secure Cloud Access: Work confidently from anywhere with HIPAA-compliant data security, automatic updates, and reliable remote connectivity. ChiroTouch is designed for practices of all sizes, including new and expanding practices that need the flexibility, scalability, and advanced tools to grow. Whether you operate a cash-based practice, rely on insurance billing, or run a hybrid model, ChiroTouch provides the technology and support to help you succeed. With decades of experience and a strong commitment to the chiropractic profession, ChiroTouch is more than software. It is a trusted partner to chiropractors nationwide. By combining the industry’s most advanced cloud EHR platform with AI innovation, revenue cycle expertise, and patient engagement tools, ChiroTouch empowers practices to spend less time on paperwork and more time on purpose: delivering exceptional patient care.

Wondering if ChiroTouch is right for your practice?

Our Chiropractic Software selection experts can help you in 15 minutes or less.

## ChiroTouch User Interface

## Popular ChiroTouch Alternatives

Main Product

ChiroTouch

4.1

[(1134)](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   3.74Value for money
-   3.88Customer support
-   3.97Functionality

Pricing

Starting at $139.00 per month

Get Price

Alternative Product

[Genesis Chiropractic Software](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/)

4.5

[(310)](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/reviews/)

Ratings Breakdown

-   4.13Ease of use
-   4.42Value for money
-   4.54Customer support
-   4.41Functionality

Pricing

Starting at $97.00 per month

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.20Value for money
-   4.22Customer support
-   4.23Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[ClinicMind](https://www.softwareadvice.com/product/2232-ClinicMind/)

4.9

[(67)](https://www.softwareadvice.com/product/2232-ClinicMind/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.63Value for money
-   4.81Customer support
-   4.63Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.56Value for money
-   3.64Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

4.0

[(1392)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.66Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

## ChiroTouch Pros and Cons

We analyzed 1,133 verified reviews for ChiroTouch to find out what actual users really think.

Select to learn more

All-In-One Office Workflow

ChiroTouch centralizes office operations, allowing practices to manage scheduling, billing, and documentation in one platform. Offices benefit from improved workflow, easy access to information, and the ability to personalize features to fit specific needs. The system supports growth and helps streamline daily processes across multiple roles.

Intuitive Navigation And Setup

ChiroTouch offers a user-friendly interface with customizable buttons, drag-and-drop options, and clear layouts. Users find it easy to navigate between screens, set up workflows, and access training resources. Both new and experienced staff can quickly learn the system, making daily tasks more efficient and reducing onboarding time.

Efficient And Customizable Notes

The software streamlines note taking with customizable SOAP templates, quick entry options, and integration with other office functions. Providers can complete, adjust, and access notes quickly, whether in the office or remotely. Built-in features support detailed documentation and save significant time on daily charting.

High Costs And Extra Fees

Users express concerns about ChiroTouch's pricing, noting expensive contracts, recurring fees, and costly add-ons for essential features. Many feel nickel-and-dimed for services like reminders, backups, and additional providers. Billing issues, lack of refunds, and difficulties canceling services add to dissatisfaction with the overall value.

Steep And Confusing Onboarding

The learning curve for ChiroTouch is frequently cited as challenging, with training resources focused on videos that users find insufficient. Many find the system non-intuitive, with too many steps for basic tasks and limited live guidance. New staff often struggle to become proficient, making initial setup and customization time-consuming.

Slow And Unresponsive Support

Many users report difficulty reaching customer service, with long wait times, unresolved tickets, and limited live assistance. Support is often described as unhelpful or non-existent, leading to frustration when issues arise. Reliance on self-help resources and lack of follow-through are common concerns.

## ChiroTouch Pricing and Plans

ChiroTouch has three plans. ChiroTouch Start is $139.00/mo billed monthly. ChiroTouch Grow is $329.00/mo billed monthly. ChiroTouch Scale is $529.00/mo billed monthly.

ChiroTouch Start

$139.00

flat rate, per month

Built for efficient daily operations with integrated payments. $199 without integrated payments.…

ChiroTouch Start plan includes:

-   Analytics & reporting
-   Appointment reminders
-   Basic AI charting with Rheo
-   Charting/EHR
-   Data storage + backups
-   Dedicated onboarding specialist
-   Digital intake forms
-   Intake summarization
-   Integrated payments
-   Live + on-demand videos
-   Patient management
-   Patient ledger
-   Patient portal
-   Scheduling

ChiroTouch Grow

$329.00

flat rate, per month

Built for growth and patient engagement with integrated payments. $349 without integrated payments.…

ChiroTouch Grow plan includes:

-   AI Scribe
-   Analytics & reporting
-   Appointment reminders and confirmations
-   Automated Review Requests
-   Auto recalls
-   Basic AI charting with Rheo
-   Campaigns
-   Charting/EHR
-   Data storage + backups
-   Dedicated onboarding specialist
-   Digital intake forms
-   Intake summarization
-   Integrated payments
-   Live + on-demand videos
-   Multi-location support
-   Patient ledger
-   Patient management
-   Patient portal
-   Scheduling
-   Office chat
-   Waitlist with EasyFill
-   2-way texting

ChiroTouch Scale

$529.00

flat rate, per month

Built for Built for advanced AI and engagement with integrated payments. $549 without integrated payments.…

ChiroTouch Scale plan includes:

-   AI Campaign Generation
-   AI Review Responder
-   AI Scribe
-   AI Translator
-   Analytics & reporting
-   Appointment reminders and confirmations
-   Automated Review Requests
-   Auto recalls
-   Basic AI charting with Rheo
-   Campaigns
-   Charting/EHR
-   Data storage + backups
-   Dedicated onboarding specialist
-   Digital intake forms
-   Intake summarization
-   Integrated payments
-   Lead Management (Patient Link)
-   Live + on-demand videos
-   Multi-location support
-   Patient ledger
-   Patient management
-   Patient portal
-   Scheduling
-   SmartFit exercise programs
-   Office chat
-   Waitlist with EasyFill
-   2-way texting

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does ChiroTouch pricing compare to alternatives?

ChiroTouch's starting price is $139.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| ChiroTouch4.1[(1,133)](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/) | $139.00 /mo | Not available | Not available | 3.7 |
| [Genesis Chiropractic Software](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/)4.5[(310)](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/reviews/) | $97.00 /mo | Not available | Not available | 4.4 |
| [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 |
| [ClinicMind](https://www.softwareadvice.com/product/2232-ClinicMind/)4.9[(67)](https://www.softwareadvice.com/product/2232-ClinicMind/reviews/) | $69.00 /mo | Not available | Not available | 4.6 |
| [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) | Pricing available upon request | Available | Not available | 3.6 |

ChiroTouch4.1[(1,133)](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/)

* * *

Starting price

$139.00 /mo

Free trial

Not available

Free version

Not available

Value For Money

3.7

-   [Genesis Chiropractic Software](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/)4.5[(310)](https://www.softwareadvice.com/medical/genesis-chiropractic-profile/reviews/)
    
    * * *
    
    Starting price
    
    $97.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)
    
    * * *
    
    Starting price
    
    $32.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [ClinicMind](https://www.softwareadvice.com/product/2232-ClinicMind/)4.9[(67)](https://www.softwareadvice.com/product/2232-ClinicMind/reviews/)
    
    * * *
    
    Starting price
    
    $69.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.6
    

## ChiroTouch Features

-   Popular features found in Chiropractic
    
    Appointment Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Charting
    
    Claims Management
    
    Confirmations/Reminders
    
    Electronic Payments
    
    Healthcare Compliance
    
    HIPAA Compliant
    
    Reporting & Statistics
    
    SOAP notes
    
    Third-Party Integrations
    
-   More features of ChiroTouch
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Automated Scheduling
    
    Calendar Sync
    
    Care Plan Management
    
    Claims Scrubbing
    
    Clinical Notes
    
    Clinic Interoperability
    
    Coding Assistance
    
    Communication Management
    
    Compliance Tracking
    
    Credit Card Processing
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Decision Support
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drug Reference Database
    
    E-Prescribing
    
    File Sharing
    
    For Chiropractors
    
    Forms Management
    
    Generative AI
    
    Insurance Eligibility Verification
    
    Inventory Management
    
    Invoice Management
    
    Medical Billing
    
    Mobile Access
    
    Multi-Location
    
    Outcome Assessment Tools
    
    Patient Management
    
    Patient Portal
    
    Patient Records Management
    
    Patient Scheduling
    
    Recurring/Subscription Billing
    
    Reminders
    
    Revenue Management
    
    Role-Based Permissions
    
    Self Service Portal
    
    SMS Messaging
    
    Task Management
    
    Task Scheduling
    
    Treatment Planning
    
    Workflow Management
    

## ChiroTouch Integrations

Aloha

Integration rated 4.6 from 18 reviews

Cash Practice Systems

Integration rated 4.6 from 10 reviews

Doctible

Integration rated undefined from -1 review

## ChiroTouch User Reviews

## ChiroTouch customer ratings

- Overall rating: 4.1/5
- Total reviews: 1,133

### Rating distribution

- 5 stars: 588 reviews (52%)
- 4 stars: 276 reviews (24%)
- 3 stars: 132 reviews (12%)
- 2 stars: 57 reviews (5%)
- 1 star: 80 reviews (7%)

### Secondary ratings

- Ease of use: 4.0/5
- Value for money: 3.7/5
- Customer support: 3.9/5
- Functionality: 4.0/5

---

### Has Everything you need.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love that it has everything you need all in one platform. If you have problems with anything support is very easy to reach and helpful.

#### Cons

We use the server based version. It glitches out at times and can be slow. If you do the same task over and over again it stops responding.

---

### Powerful Software Held Back by Poor Support and Unresolved Issues

- Overall rating: 1/5
- Reviewer: amber c.
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience with ChiroTouch Cloud has been disappointing, primarily due to support and issue resolution. Since relocating our clinic in June, we have experienced ongoing issues with CT Engage and have spent months attempting to get answers and solutions. Each time I ask for an update, I am told the representative handling the case will be contacted, yet days and weeks go by without any response. One of our biggest frustrations involves ERA posting. ChiroTouch receives and processes ERAs electronically but fails to automatically populate the Secondary Insurance Type field. Staff are required to manually open individual claim lines and select information that should already be populated by the ERA. This defeats the purpose of automation, increases processing time, and creates unnecessary opportunities for posting errors. What is most frustrating is that many issues seem to arise after system improvements or updates. Instead of increasing efficiency, updates often create additional problems that impact daily operations. While I have worked with a few knowledgeable representatives, the overall support experience has been marked by poor communication, lack of follow-through, and lengthy delays in resolving issues. No software is perfect, but practices should be able to expect timely responses and accountability when problems are reported.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Pros: What did you like most about ChiroTouch?* Comprehensive practice management system with integrated scheduling, documentation, billing, and insurance functionality. When the system works as intended, it can help streamline many daily office operations.

#### Cons

Cons: What did you like least about ChiroTouch?* Customer support is consistently slow and difficult to work with. Tickets can remain open for weeks or months without updates, and chat support often only creates tickets rather than resolving issues. On multiple occasions I was told a ticket would be opened, only to find later that no ticket existed. Software updates frequently introduce new problems that disrupt established workflows, and getting those issues acknowledged and corrected can take far too long.

---

### Solid in the clinic, unreliable where it counts - and years of unanswered requests

- Overall rating: 2/5
- Reviewer: Samuel M.
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

We're a four-location chiropractic practice, about 55 staff, on ChiroTouch Cloud since March 2023. I've used it daily as a CA and now use it regularly to pull financial reports and run audits, so I've seen it from both the front desk and the back office. In the treatment room it's genuinely good. The problem is everything downstream of that: the Analytics section is unreliable and incomplete, support is slow and dismissive, and the requests that matter to billing and operations have gone unanswered for years while cosmetic, doctor-facing tweaks get shipped quickly. For a system a business owner has to depend on, that's a hard combination to live with.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Day-to-day clinical work is where ChiroTouch shines. Charting is fast and reliable, adding charges and billing is smooth, and custom codes are easy to manage. The automated patient reminders are a real plus — customizable messages, set and forget. If your only measure were what happens between check-in and check-out, this would be a much higher rating. The core clinic experience works.

#### Cons

The Analytics section is the core issue, and it's twofold: it's unreliable, and it's incomplete. Unreliable — reports break with no warning and no pattern. Some days a report runs instantly; other days the exact same report churns for an hour or two and never returns, and you give up and try again the next day, when it suddenly works in seconds. There's no way to predict which reports will fail. Filtering is not intuitive; simple tasks require prior experience or a support call. It took me three days and six to seven hours of work — much of it on support — just to understand how the AR aging buckets and filters actually worked. Every time we or our billing team raise these issues, support tries, but nothing ever improves lastingly. The Analytics section actually used to work better than it does now. Incomplete — there are no true master reports that combine data across the individual reports a practice actually needs together. Insurance and LIEN aren't separated, and LIEN returns and deductions aren't tracked at all, which are basic things a clinic needs to see. The gaps are severe enough that we've had to build our own internal reporting tools to get numbers ChiroTouch can't reliably produce. The pattern behind all of it is responsiveness. Our billing team has asked for Analytics fixes for years with nothing to show for it. In ChiroTouch's own public idea portal, the earliest request for third-party API access is dated July 13, 2022; the single most-voted feature request (posted January 29, 2023) has 337 votes and still isn't built; and there are 847 suggestions sitting under "future consideration." Meanwhile, doctor-facing note changes with under 100 votes get implemented quickly, and development time exists for touches like birthday confetti on patient profiles — but a billing request with 300+ votes waits years. The contrast that says the most: the Fullscript integration launched fast, because that partnership benefits ChiroTouch. When a change benefits the customer instead, it waits. Support quality compounds it. In my experience the first 30–60 minutes of a ticket are spent getting the rep to take the problem seriously at all; only then does real work begin, and even then it took escalation to developers and multiple days to resolve. Our billing team describes the identical experience every single time. I submitted my own API request about three months ago and got no substantive response — an email did arrive, but a month late and without even stating what it was about.

---

### ChiroTouch from Start to Finish

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Alternative Medicine
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, we have been very pleased with ChiroTouch. From day one we have used this software in our practice and have every intention to continue with it going forward.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have always enjoyed the ease of use with ChiroTouch. From customer support to billing, it's been a great value for the money for our practice. Patient management within charting and front desk is streamlined so it makes going back and forth much less of a hassle. Anytime we have had issues their phone and email support has been very helpful and timely in addressing any issue.

#### Cons

The only thing we had an issue with was when migrating to the cloud-based version of the software we lost the interoffice messaging capability. However, now it appears they have addressed that issue and added it as a feature.

---

### Comprehensive Practice Management Solution with Strong Features

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with ChiroTouch has been positive. The platform helps improve efficiency by combining patient management, scheduling, billing, and clinical documentation into one system. While there are occasional challenges with setup and support, the software provides solid functionality and helps streamline practice operations. It has been a valuable tool for managing day-to-day chiropractic office tasks.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

ChiroTouch offers a comprehensive all-in-one practice management solution that helps streamline daily operations. The scheduling, billing, documentation, and patient management features are integrated into a single platform, making it easier to manage patient workflows. The software is generally user-friendly once configured, and the customizable templates help improve documentation efficiency.

#### Cons

The software can have a learning curve for new users, and some advanced features require additional training to use effectively. Customer support response times can vary depending on the issue, and occasional software updates may require adjustments to existing workflows. Pricing may also be higher than some competing solutions, especially for smaller practices.

---

### Overall great software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall great on the provider side, Billing side is not as smooth as preferred. On/off toggles would be appreciated to for optional services.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

1-I appreciate that I can modify/update my notes to say whatever I want at ANYTIME!!! 2-Easy to use!

#### Cons

1-There have been more loading issues as we change between screens than there used to be. 2-There seem to be more updates during the week changing how cards are processed and screen layout without warning ahead of time. 3-Loading tiome for reports at the end of the day takes WAY too long.

---

### It is Rocket Science Programming but kindergarten to the user!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Again, I was a user with the original Chirotouch and now the cloud-based Chirotouch for three years. The transition was super easy and the learning curve is super simple. I would highly recommend Chirotouch whether you are a small office or a fast-past, high-volume office.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Chirotouch software is their customer support. Every software program on the market will have its pros and cons for your unique business, but it is the customer support that separates the mediocre from the extraordinary and Chirotouch is the extraordinary. When I have a challenge with any part of their system, the response time and accuracy is always exceptional and it is always my error. My error not because the programming is odd to me, or that I wish it was different, but rather, because I simply was wrong!

#### Cons

What I like least about Chirotouch is in a few places I think their sort algorithm is backwards, or at least for me. I feel like the current date should be at the beginning of what I am looking for, rather than the bottom. I have been a customer for over a decade and sometimes what I am looking for could be many many pages deep.

---

### CHIROTOUCH REVIEW

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

OVERALL ITS BEEN GREAT WORKING WITH CHIROTOUCH. EASY ACCESS , BETTER SCHEDULING AND COMMUNICATION WITH PATIENTS.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

COMMUNICATION WITH PATIENTS, EASY SCHEDULING PATIENTS. WE LIKE THAT CT INPUTS EOBS INTO PATIENT FILE.

#### Cons

IT IS HARD TO REACH COSTUMER SERVICE ON THE PHONE. IT WOULD BE NICE TO GET MORE TRAINING FOR BILLING

---

### Choose a different EHR than Chirotouch.

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Constantly leaving stuff out when you call them. Never refund over charges, and always come up with a reason for screwing you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Works well for doctor. I have nothing else to add. If I could give a negative 5 review I would, but it is not a choice

#### Cons

They are constantly charging for everything they do and if you call to cancel an add on, if you don't do it in writing they keep charging you for months without telling you why.

---

### CT: Make the switch

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall experience with CT has been overall positive and I'm very glad that I made the switch. I can now finish the note pretty quickly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The things I like the most is the ease of use for the doctor as well as the customer support. It's very easy to get someone on the phone that can help you. Notes can be done very quickly, whether you use AI or regular notes

#### Cons

We are adjusting to the ledger. That has been our hardest learning curve coming over from a different to the EHR

---

Showing 1 - 10 of 1133 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/)

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