About zHealth EHR

zHealth is a complete end-to-end software made specifically for Chiropractors. It is a complete Practice Management Software that includes Electronic Health Records (EHR), Billing, Scheduling, Online Calendar, automated text and email Reminders, patient check-in, 2 click claims and much more.

The system can be used by chiropractors who don’t have any front desk staff. Patients can go to a chiropractor’s website, look up their availability and book a confirmed appointment online. Once the appointment is booked, the patients automatically receive an email confirming their appointment. New patients can complete their Intake paperwork from home and don’t need to print anything and bring it to the office. Whatever they enter goes directly into th...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

29 Reviews of zHealth EHR

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

December 2018

kazusa from Rocky Mountain University of Health Professions

Verified Reviewer

Company Size: 51-200 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

5 Stars!!!!

The support staff and his team are extremely helpful and ALWAYS answers questions immediately and helps with data and info. He helps me run reports when I need them and also advises when updates are being done tot he system regularly. Zhealth is a software that is up to date and the team is continuously making strides to make the program even more efficient.

Pros

Ease of use with the patient tabs and info, etc. can add in. It’s whenever necessary easily. Patient info is easily accessible.

Cons

Sometimes the information doesn’t get saved. But it could be our lack of being computer savvy.

June 2019

Yaser from Game On Chiropractic

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Streamlined and easy to use software, great for solo practice and accessible anywhere

Since I'm a solo practitioner I needed an EHR software that would be able to handle much of the tasks that would normally require a front desk office staff member, such as patient scheduling and office check-in procedures. It's been very helpful that patients can schedule themselves online, through a link on my website, and can check themselves in as well once they arrive at my office. It's also been great to be able to log into the software from anywhere, using a tablet or even my phone, to check my patient schedule etc. whenever I need to be out of the office during office hours. I would say overall one of the best things about the software for me has been the ability to use it from anywhere and from any device and that doing so is relatively smooth. Since the software is straightforward and streamlined and doesn't have too much bloated and unnecessary features, it runs quite fast and you wouldn't even know that it was on online web-based system due to how quickly the pages load, as long as you have a decent internet connection.

Pros

The software is quite intuitive and easy to use if you have a decent grasp of general computing and how to navigate menus. In fact there was no training included at all when I first began using the system, because it isn't really needed as long as you are a little computer-savvy. The software has built-in patient online self scheduling which automatically populates and syncs with the patient schedule on my end, as well as the option to have the patient self check-in on a tablet when they arrive at my office, both very useful features since I'm a solo practitioner. I also like the ability to check my patient schedule from anywhere using my phone, since the system is web-based and syncs across all the devices I use to access it, whether I'm at the office, at home, or out and about. There are a good amount of options, clickable boxes, and pulldown menus to help streamline the note-taking process. The SOAP note sections by default have clickable fields that cover most of the musculoskeletal type issues that a patient may be experiencing as well as text boxes to type your own detailed notes as needed. I have not yet made use of the dictation feature so I cannot speak to how accurate that is. You also have the option to copy forward sections of a previous note into a new note, as applicable and warranted, and create custom templates for routinely used sections. Also the customer support has been quite helpful and quick to act whenever I did have issues with the software.

Cons

Some features are not easily customizable on the fly but may possibly be updated per your needs by contacting the support team and requesting changes be made. There were also initially some bugs and glitches in the software when I first began using it, but many of these have been addressed through updates and contacting the support staff, who have generally been quite responsive and helpful.

Reasons for Choosing zHealth EHR

Based on my understanding at the time I was reviewing all these software products, ChiroTouch seemed like it was somewhat more convoluted than I needed, more expensive, and not cloud based so I would only be able to access the software from my office. Jane App would have been a good option for my needs but it didn't have a patient self check-in feature as far as I could tell.

February 2020

Derek from Evolve chiropractic and rehab

Company Size: 1 employee

Industry: Alternative Medicine

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

February 2020

Demo was great after signing not so much

Pros

Online booking, appointment reminders work well. I'd like to say the customizable soap note is great but after 6 weeks I am still having to use the templates which are not good

Cons

As soon as I signed up the customer service went out the window. I am lucky to be able to get a 5 min call with my rep. Forgot steps to properly implement my insurance billing now I have claims sitting and waiting to be billed that i cant do anything with. My custom notes were suppose to be completed in 3 weeks. Well 6 weeks later and still no customized soap notes. Patient subjective never carries over making patients frustrated. Dates for onset date and pointers reset frequently even when you chose to import previous.

Response from zHealthEHR

Replied February 2020

We are really sorry you had a bad experience with the software so far. As we just explained to you over the call, we have put together a plan to turn around your experience with zHealthEHR. We are confident that we will make it a software you are pleased with.

September 2019

Lorie from Greenwood Chiropractic

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Billing made easy

Positive; willing to help me when I don't know something, willing to create a very detailed and completely custom note taking system, and easy billing software. They get back to me quickly when I email with an issue or question, and they resolve whatever it is quickly.

Pros

I had never done my own billing before, but I have been doing it pretty seamlessly by myself since April when I started using ZHealth. I run my practice solo with no staff, and while that is a lot of work, I am able to do it and run the whole show myself.

Cons

This part is my own fault; my notes take some time to complete, but that is based on the customization format I asked for. However, the staff at ZHealth are willing to keep working with me on my customization of notes to get the note-taking perfected so that I can finish my notes faster yet have all the detail I asked for, which was a lot.

Reasons for Choosing zHealth EHR

The price was really good and they told me they would help me learn billing since I didn't know how to do it when I opened my own practice, which they did. They included things like email and text reminders to patients for which other companies charged extra. They were willing to customize my notes, which they did. I can run it on an iPad or laptop.

July 2019

Vincent from In Motion Chiropractic and Rehabilitation

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Newer Software on the Market, but will end up being around for years to come

I wouldn't change my experience for the world so far. Even though this is a new company and they are still trying to work things out I have never used an EHR where the staff was so accessible. (owner) answers call and emails himself within 24 hours (less usually) and no matter what you want for templates, he never says no at first. When I first started I was on a dead line trying to get the system up and running before my new office opened. Because of this we were not able to customize the templates out the way I wanted to begin. Since then owner has been gracious enough to do two screen shares with me already to work on customizing to my liking and we are about to have another this coming Monday (7/29/19). Not once has he ever made this sound like it is a hassle, rather he accepts the challenges for himself and his staff to give the best EHR system for each individual office possible. owner is kind and always makes sure to ask how the family is doing as well when we chat. I hope that their customer service is able to stay like this for good, b/c if so in more than makes up for rolling with the punches to continue customizing the software until we find the right fit. Thank you owner from In Motion Chiropractic!!!!

Pros

Back office reports, ease of submitting claims, set up with clearinghouse at no additional charge

Cons

Unable to change templates yourself (done by owner/support still customizable), user interface will still put parts of notes out of order making notes difficult to read at times.

Reasons for Choosing zHealth EHR

Personalized care and service. Cookie cutter notes is what gets you in trouble when they try to "make soaps 30 seconds long". True note taking of quality takes time. Make sure that you find someone like owner who will go to the end of the earth for his clients.