About zHealthEHR

zHealthEHR is a cloud-based practice management solution that assists chiropractic clinics and practitioners with health center search and patient scheduling. Its key features include calendar management, SOAP note creation, billing and automated reminders.

The application comes with a speech recognition functionality that assists chiropractors with SOAP note dictation and real-time speech-to-text conversion. With its patient portal feature, users can complete the pre-visit form and submit check-in time. The outcome assessment tool helps doctors score patient health and evaluate treatment procedures.

zHealthEHR’s billing module allows accountants to create invoices, submit insurance claims and generate reports. It lets us...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

31 Reviews of zHealthEHR

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

January 2020

User Profile Picture

Kenneth from My Tax Advisers

Verified Reviewer

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Powerful Business Tool

Customer service and techs were great during implentation and follow through, and able to answer questions and aid in problem resolution as we continue to learn and use the software to its fullest capacity.

Pros

The web based software is easy to use, intuitive, interactive, and powerful in scheduling appointments. Enabling and empowering clients to reschedule, rather than playing the back and forth email or phone call game to find mutual availability.

Cons

The only thing I did not like is that I did not learn of it sooner!

Reasons for Switching to zHealthEHR

Zhealth is more robust and customizable.

June 2019

Yaser from Game On Chiropractic

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Streamlined and easy to use software, great for solo practice and accessible anywhere

Since I'm a solo practitioner I needed an EHR software that would be able to handle much of the tasks that would normally require a front desk office staff member, such as patient scheduling and office check-in procedures. It's been very helpful that patients can schedule themselves online, through a link on my website, and can check themselves in as well once they arrive at my office. It's also been great to be able to log into the software from anywhere, using a tablet or even my phone, to check my patient schedule etc. whenever I need to be out of the office during office hours. I would say overall one of the best things about the software for me has been the ability to use it from anywhere and from any device and that doing so is relatively smooth. Since the software is straightforward and streamlined and doesn't have too much bloated and unnecessary features, it runs quite fast and you wouldn't even know that it was on online web-based system due to how quickly the pages load, as long as you have a decent internet connection.

Pros

The software is quite intuitive and easy to use if you have a decent grasp of general computing and how to navigate menus. In fact there was no training included at all when I first began using the system, because it isn't really needed as long as you are a little computer-savvy. The software has built-in patient online self scheduling which automatically populates and syncs with the patient schedule on my end, as well as the option to have the patient self check-in on a tablet when they arrive at my office, both very useful features since I'm a solo practitioner. I also like the ability to check my patient schedule from anywhere using my phone, since the system is web-based and syncs across all the devices I use to access it, whether I'm at the office, at home, or out and about. There are a good amount of options, clickable boxes, and pulldown menus to help streamline the note-taking process. The SOAP note sections by default have clickable fields that cover most of the musculoskeletal type issues that a patient may be experiencing as well as text boxes to type your own detailed notes as needed. I have not yet made use of the dictation feature so I cannot speak to how accurate that is. You also have the option to copy forward sections of a previous note into a new note, as applicable and warranted, and create custom templates for routinely used sections. Also the customer support has been quite helpful and quick to act whenever I did have issues with the software.

Cons

Some features are not easily customizable on the fly but may possibly be updated per your needs by contacting the support team and requesting changes be made. There were also initially some bugs and glitches in the software when I first began using it, but many of these have been addressed through updates and contacting the support staff, who have generally been quite responsive and helpful.

Reasons for Choosing zHealthEHR

Based on my understanding at the time I was reviewing all these software products, ChiroTouch seemed like it was somewhat more convoluted than I needed, more expensive, and not cloud based so I would only be able to access the software from my office. Jane App would have been a good option for my needs but it didn't have a patient self check-in feature as far as I could tell.

May 2021

Dr. Dawn from Injury Rehab en

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

zHealthEHR

Z Health was willing to listen and work with what was needed for my particular office. They can customize the program to each offices needs. There were some glitches when they first started, however Z Health was very professional to work with on the corrections.

Pros

I can dictate on this software, and it is very easy and simple to use. You don't have to go through dozens of screens to get to the final results. I also enter all of the charges while I am doing the soap and print out the HCFA at the same time. Everything is billed out the same day.

Cons

I would like to be able to list more chief complaints given by the patient. Six is not enough for an auto practice. I would like to see more detailed aging report.

Reasons for Choosing zHealthEHR

The ease of the program and the dictation compatibilities.

Reasons for Switching to zHealthEHR

Other programs were very difficult to use, I couldn't dictate directly into the patients notes, The billing and posting of payments was very difficult, and rebilling was also terrible. For the cost and ease of this program it out performs any other program I have used or looked at in the past.

February 2020

Derek from Evolve chiropractic and rehab

Company Size: 1 employee

Industry: Alternative Medicine

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

February 2020

Demo was great after signing not so much

Pros

Online booking, appointment reminders work well. I'd like to say the customizable soap note is great but after 6 weeks I am still having to use the templates which are not good

Cons

As soon as I signed up the customer service went out the window. I am lucky to be able to get a 5 min call with my rep. Forgot steps to properly implement my insurance billing now I have claims sitting and waiting to be billed that i cant do anything with. My custom notes were suppose to be completed in 3 weeks. Well 6 weeks later and still no customized soap notes. Patient subjective never carries over making patients frustrated. Dates for onset date and pointers reset frequently even when you chose to import previous.

Response from zHealthEHR

Replied February 2020

We are really sorry you had a bad experience with the software so far. As we just explained to you over the call, we have put together a plan to turn around your experience with zHealthEHR. We are confident that we will make it a software you are pleased with.

September 2019

Lorie from Greenwood Chiropractic

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Billing made easy

Positive; willing to help me when I don't know something, willing to create a very detailed and completely custom note taking system, and easy billing software. They get back to me quickly when I email with an issue or question, and they resolve whatever it is quickly.

Pros

I had never done my own billing before, but I have been doing it pretty seamlessly by myself since April when I started using ZHealth. I run my practice solo with no staff, and while that is a lot of work, I am able to do it and run the whole show myself.

Cons

This part is my own fault; my notes take some time to complete, but that is based on the customization format I asked for. However, the staff at ZHealth are willing to keep working with me on my customization of notes to get the note-taking perfected so that I can finish my notes faster yet have all the detail I asked for, which was a lot.

Reasons for Choosing zHealthEHR

The price was really good and they told me they would help me learn billing since I didn't know how to do it when I opened my own practice, which they did. They included things like email and text reminders to patients for which other companies charged extra. They were willing to customize my notes, which they did. I can run it on an iPad or laptop.