--- title: "Vagaro Software Overview 2026 - Features & Pricing" description: "Review of Vagaro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/vagaro-profile/" page_type: "product" language: "en" publication_date: "2026-11-02" --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Vagaro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/vagaro-profile/alternatives/) # Vagaro Review From $23.99/month Free trial 2 plans Updated November 2, 2026 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if Vagaro is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Vagaro 4.7 [(3687)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) FrontRunner 2026 Pros: - Appointment scheduling - Online booking Cons: - User interface problems - Glitchy system Pricing Starting at $23.99 flat rate per month ### What is Vagaro: Vagaro is a cloud-based business management platform for spas, salons, and fitness centers. Features fall into four main categories — client experience, business management, payments, and marketing. Within these segments, Vagaro tools include appointment booking, payment processing, inventory tracking, and membership promotion. ### Why we like Vagaro: Vagaro receives high ratings simple customization options and customer scheduling reminders and emails. Users appreciate that the platform can be set up with role-based access, allowing different team members to handle specific tasks. It is well-liked for being customer-friendly and for providing quality support. ### Who should use Vagaro: Vagaro is designed for the wellness, beauty, and fitness sectors. Features center around appointment booking, payment processing, and marketing workflows. On Software Advice, 71% of reviewers work for companies with 1-10 employees, showcasing the tool’s popularity with small businesses. Wondering if Vagaro is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Vagaro User Interface ## Popular Vagaro Alternatives Main Product Vagaro 4.7 [(3688)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.20Value for money - 4.22Customer support - 4.23Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.74Value for money - 4.74Customer support - 4.68Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5774)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.56Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price ## Vagaro Overview Vagaro is an online booking platform that connects customers with salon, spa, and fitness professionals for scheduling appointments. It allows users to discover and book services across categories such as hair styling, massage therapy, nail care, personal training, and yoga classes. The platform includes search functionality to filter businesses by location, service type, and availability. Customers can view business profiles with ratings, reviews, and service galleries. It also offers options to purchase gift cards and explore daily deals from local providers. Appointment... types include in-business visits, mobile services, and live stream classes. Vagaro organizes service providers into Beauty, Wellness, and Fitness categories, simplifying navigation for specific services. Users can filter options based on distance, amenities, and other preferences to find suitable providers. The platform supports real-time booking for both in-person and virtual appointments. ## Vagaro Pricing and Plans Vagaro has two plans. One Location is $23.99/mo billed monthly. Multiple Locations is custom-priced. Free trial One Location $23.99 flat rate, per month For 1 user / bookable calendar One Location plan includes: - 1,000 free email marketing messages to send each month - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software - Business & Employee Booking Widget Multiple Locations Custom Quote Available Multiple Locations plan includes: - 1,000 free email marketing messages to send each month - Business & employee booking widget - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Vagaro's Pricing Plans Vagaro offers two basic plans, one for single-location businesses and one for multilocation businesses. We've outlined each plan's key advantages and limitations to help you determine if Vagaro is a good fit for your business needs and budget. Understanding the nuances of the plans is essential for making the right choice for your beauty, health, or wellness business. **Single-location plan** Vagaro's single-location plan is designed for b... usinesses with one location and starts at $30 per month for one bookable calendar. It includes customizable calendars, a listing in the Vagaro Marketplace, automated notifications and reminders, reporting, and more. \_\_Pros:\_\_ - \_\_Scalable pricing:\_\_ Additional calendars can be added for just $10 per month, capping at $90 per month for seven or more calendars. - \_\_Data migration:\_\_ Data from previous platforms is migrated to the new system for free. - \_\_Customer support:\_\_ Receive free training, along with 24/7 phone, email, and chat support. \_\_Cons:\_\_ - \_\_Limited to one location:\_\_ This plan is not suitable for businesses with multiple locations. - \_\_Additional costs for extra features:\_\_ Features like text marketing, live streaming, and integrations with QuickBooks and Xero come at an additional cost. \_\_Multilocation plan\_\_ For businesses with multiple locations, Vagaro offers an enterprise-level plan that requires contacting the provider for a custom quote. It includes all the features of the single-location plan, plus cross-location syncing, shareable customer information, the ability to segment by geography, and employee management tools for performance tracking and more. \_\_Pros:\_\_ - \_\_Support for multiple locations:\_\_ Features suit larger businesses with multiple salon, spa, or office locations. - \_\_Enterprise-level security:\_\_ Compliant with ISO 27001, PCI DSS, SOC 2, and HIPAA standards and regulations. - \_\_Dedicated customer support:\_\_ A dedicated customer success manager will help you get the most out of the platform. \_\_Cons:\_\_ - \_\_Nontransparent pricing:\_\_ Must contact the sales team for a quote, which makes software comparison and budgeting more difficult. - \_\_Cost for advanced features:\_\_ As with the single-location plan, some advanced features still require the purchase of a paid add-on. \_\_Add-on features\_\_ Vagaro offers several add-on features that can be integrated into either plan to enhance functionality. These include: - Vagaro Drive (file storage): Starting at $10 per month - Text marketing: $20 per month - Live streaming: $10 per month - Online shopping cart: $10 per month - Vagaro MySite (website builder): $20 per month - Payroll: $34 per month plus $5 per employee per month - Accounting integration (QuickBooks or Xero): $30 per month \_\_Free trial\_\_ Vagaro offers a 30-day free trial of its single-location plan. Users can access all the plan’s features, except for daily deals, free email marketing messages, and credit card processing. \_\_Conclusion\_\_ Vagaro's pricing/plan structure is based on the number of locations. Single-location businesses can access essential online booking and appointment scheduling features for $30 per month for one bookable calendar. Additional bookable calendars can be added for $10 per month each. Multilocation businesses must call Vagaro’s sales team for customized pricing. The multilocation plan includes all the features of the single-location plan, with enhanced security and additional tools for sharing information and managing employees across locations. Ultimately, deciding if Vagaro is right for you requires understanding your specific needs and budget. For single-location businesses or those that just want to get a feel for the platform, a 30-day free trial of the single-location plan is available. Multilocation businesses may also want to book a demo. ### How does Vagaro pricing compare to alternatives? Vagaro's starting price is $23.99/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Vagaro4.7[(3,687)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) | $23.99 /mo | Available | Not available | 4.6 | | [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) | $19.99 /mo | Not available | Available | 4.6 | | [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 | | [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)4.8[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) | $24.00 /mo | Available | Not available | 4.7 | | [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)4.8[(5,774)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) | $20.00 /mo | Available | Not available | 4.6 | Vagaro4.7[(3,687)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) * * * Starting price $23.99 /mo Free trial Available Free version Not available Value For Money 4.6 - [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) * * * Starting price $19.99 /mo Free trial Not available Free version Available Value For Money 4.6 - [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) * * * Starting price $32.00 /user/mo Free trial Not available Free version Not available Value For Money 4.2 - [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)4.8[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) * * * Starting price $24.00 /mo Free trial Available Free version Not available Value For Money 4.7 - [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)4.8[(5,774)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) * * * Starting price $20.00 /mo Free trial Available Free version Not available Value For Money 4.6 ## Vagaro Features Drawn from insights across 3687 verified reviews, we've outlined Vagaro's best and worst rated features and how they stack up against the average rating. Vagaro's score Category average Vagaro's Best Rated Features Real-Time Reporting 5.0 4.28 category average Booth Rental Management 5.0 2.58 category average Staff Management 5.0 3.86 category average Vagaro's Worst Rated Features Inventory Optimization 2.83 3.17 category average Third-Party Integrations 3.86 3.99 category average Web Forms 3.92 3.97 category average - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Vagaro Access Controls/Permissions Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Address Book Alerts/Notifications API Application Management Appointment Scheduling Attendance Management Attendance Tracking Audit Trail Automated Text Generation Auto-Save Availability Indicator Availability Management Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Booth Rental Management Business Coaching Calendar/Reminder System Calendar Sync Capacity Management Charting Class Management Class Registration Class Scheduling Client Management Client Portal Client Profiles Collaboration Tools Color Codes/Icons Commission Management Committee Management Communication Management Compensation Management Compliance Management Compliance Tracking Confirmations/Reminders Consent Forms Consent Management Contact Database Costume Management Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Customer Mobile App Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Debit/Credit Card Processing Discount Management Document Management Document Storage Drag & Drop Dues Management eCommerce Management Electronic Forms Electronic Payments Electronic Signature Email Management Email Marketing Email Reminders Email Templates Employee Database Employee Management Employee Scheduling Employee Time Clock EMR/EHR Enrollments/Onboarding Event Calendar Event Management Event Scheduling Facility Scheduling Faculty/Staff Management Financial Reporting Fitness Assessments Fitness Plan For Barbershops For Chiropractors For Dance Studios For Gyms For Martial Arts For Medical Spas Forms Creation & Design Forms Management For Physical Therapy For Salons and Spas For Small Businesses For Yoga/Pilates Studios Generative AI Gift Card Management Goal Setting/Tracking HIPAA Compliant Historical Reporting Hybrid Trainer In-Person Payments In-person Trainer Instructor Management Inventory Control Inventory Management Inventory Optimization Inventory Tracking Invoice Management Life Coaching Live Chat Loyalty Program Marketing Automation Medical Billing Member Accounts Member Communication Member Database Member Directory Member Portal Membership Management Membership Renewals Member Types Mentor/Coach Matching Mobile Alerts Mobile App Mobile Booking Mobile Grooming Mobile Payments Monitoring Multi-Location Multiple Payment Options Multiple User Accounts No-Show Tracking Nutrition Program Online Booking Online Registration Online Store Online Trainer Partial Payments Patient Management Patient Portal Patient Records Management Payment Gateway Integration Payment Processing Payroll & Commissions Payroll Management Payroll Reporting PCI Compliance Performance Metrics Pet Birthday Tracking Pet Grooming Physician Management Point of Sale (POS) Practice Management Product Identification Progress Notes Progress Tracking Promotions Management Purchase Order Management Push Notifications Ratings/Reviews Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Receipt Management Records Management Recurring/Subscription Billing Referral Tracking Reminders Reporting/Analytics Reputation Management Rescheduling Resource Scheduling Rewards Program Role-Based Permissions Room Booking Sales Reports Scheduling Search Search/Filter Secure Login Self Check-In/Check-Out Self Service Portal ## Vagaro Integrations Based on 3687 verified reviews, we've identified products most frequently integrated withVagaro. [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) Integration rated 4.7 from 27 reviews Marissa Owner Used for more than 2 years Reviewed September 2022 "“We use Vagaro to book our clients and schedule our practitioners. Integrating this with our front desk staff schedules on Google Calendar has been very helpful.”" QuickBooks Online Integration rated 3.8 from 19 reviews Microsoft Outlook Integration rated 3.6 from 6 reviews Zoom Workplace Integration rated 5.0 from 6 reviews WordPress Integration rated 5.0 from 6 reviews Microsoft Excel Integration rated 4.6 from 5 reviews QuickBooks Enterprise Integration rated 5.0 from 4 reviews See all 30 integrations ## Vagaro Key Sentiments We analyzed 3687 verified reviews for Vagaro to find out what actual users really think. Most Positive Sentiments Customer service 63% Positive 19% Neutral 18% Negative Reviewers commend Vagaro for its excellent customer service and support. They find the customer support team responsive, helpful, and knowledgeable, which significantly enhances their experience with the software. Users also appreciate the ability to customize services and the valuable tutorials provided, making it easier to tailor the system to their business needs. Client management 61% Positive 21% Neutral 18% Negative Users find Vagaro's client management features highly effective for organizing client profiles and tracking client information. They appreciate the ease of use and the ability to make notes on client preferences, which aids client retention. The software's ability to streamline client interactions and maintain detailed client profiles is particularly beneficial for businesses. Appointment scheduling 60% Positive 29% Neutral 11% Negative Vagaro's appointment scheduling feature is highlighted by reviewers for its user-friendly interface and comprehensive capabilities. Users find it easy to book, reschedule, and manage appointments, which saves time and enhances efficiency. Additionally, the ability to book appointments online and manage schedules on the go is highly valued by both clients and service providers. Least Positive Sentiments Card processing 23% Positive 34% Neutral 43% Negative Reviewers appreciate Vagaro's card processing for its integration capabilities and ability to securely store client credit card information. They find the service reliable and convenient for handling payments and no-show fees. However, users face challenges with credit card reader issues, processing fees, and limitations on payment options, which can impact their overall satisfaction with the service. Website management 47% Positive 25% Neutral 28% Negative Vagaro's website builder is useful to reviewers for creating and modifying their online presence. Users appreciate the ability to customize their websites. However, they experience limitations with website design options and occasional performance issues, which can affect their websites' overall functionality and appearance. Email management 37% Positive 37% Neutral 26% Negative Users value Vagaro's email management for its automated communication and client engagement capabilities. They appreciate the ability to send bulk emails, promotional messages, and automated reminders, which helps maintain client communication. However, they encounter issues with email address conflicts, which can complicate client management and hinder communication. ## Vagaro User Reviews ## Vagaro customer ratings - Overall rating: 4.7/5 - Total reviews: 3,687 ### Rating distribution - 5 stars: 2,841 reviews (77%) - 4 stars: 633 reviews (17%) - 3 stars: 120 reviews (3%) - 2 stars: 41 reviews (1%) - 1 star: 52 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- ### Best Booking and Scheduling App for Salons and Spa! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have used Vagaro for 10 years now and I am constantly impressed by the roll out of new features and that their customer service remains above and beyond. Scheduling and appointment management is effortless to use. I love the newer AI features and can't wait to explore all of the features that I have not used yet. Most options are easy to use for even beginners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like all of the features and the customer service is unmatched. That's something I value in a company the most and they have always been wonderful! I also like that I can turn features on and off at any time I like and that it is easy to use. I like that they try to maintain the lowest possible fees for payment processing as well. As I begin transitioning into more than salon services, I am also excited that Vagaro will have all of the patient management features I will need when I begin expanding into wellness services! #### Cons The mass email and text marketing has become a bit expensive compared to what it was when I first started with Vagaro 10 years ago. --- ### Vagaro: Simple, Smooth & Convenient - Overall rating: 5/5 - Reviewer: Vivian P. - Industry: Accounting - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a positive experience with Vagaro. It's easy to use, keeps me organized, and simplifies appointment scheduling, payments, and client management. A few improvements would make it even better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how Vagaro makes it easy to manage appointments, process payments, and keep client information organized. The customer support is helpful, and the features offer good value for the price. It saves me time and makes day-to-day scheduling much easier. #### Cons Some features take time to get used to, and navigating between appointments, payments, and client records could be more straightforward. I also think there is room to improve the mobile app and response times for customer support. --- ### Convenient Appointment Management with Room for Improvement - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Vagaro has been generally good. It helped me manage appointments, keep track of clients, and offer convenient online booking. However, some features could be easier to use, and I would like to see more affordable pricing for small business owners. Overall, it is a useful platform for managing a grooming business, but there is room for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Vagaro was the online booking system, appointment reminders, and the ability to manage my clients and their appointments in one place. It made scheduling more convenient and helped me keep my grooming business organized. #### Cons What I liked least about Vagaro was the monthly cost and some features that were not easy to use. I would also like to see a simpler booking system and more flexibility in managing appointments and pricing for my business. --- ### Great Booking and Business Management Software for Beauty Salons - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Cosmetics - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Vagaro has been very positive. As a beauty salon owner, I use Vagaro daily to manage appointments, employees, payments, memberships, and promotions. It helps me keep my business organized and makes scheduling easier for both my staff and clients. I also appreciate the marketing tools and online booking features. Overall, Vagaro has been a great tool for managing and growing my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vagaro is very easy to use for everyone. It helps me manage my appointments, staff, payments, and clients all in one place. It makes running my beauty business much easier and more organized. #### Cons Some features come with additional fees, which can make the monthly cost a little expensive. I would love to see more features included in the basic subscription. --- ### Still the best - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience is great I have booked with vagaro 4x this year for spa dates and fitness classes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The convenience of booking online and the reminders and update for upcoming scheduled appointments. Also the ability to search for different places. #### Cons There is not much I do not like about the site and I use the app because it is more accessible . The only thing i would like to do is be able to adjust the radius of nearest --- ### Charged card on a free trial I didn't complete - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: Self-Employed - Product usage: a free trial · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Hard to write anything positive when my experience was browsing on their website started to fill out my info for a free trial to only be charged for something I didn't complete. Also it was a free trial button! #### Cons I had a very disappointing experience with Vagaro. I was exploring the platform for my business and clicked on a button for a free trial while looking at their payment machine options. I started entering my information but never completed or submitted the signup process. I backed out and left without finishing, ordering a machine, or intentionally signing up for a paid subscription. Despite this, I discovered a $35 monthly subscription charge on my credit card. My question is, why was I charged at all? I clicked on a free trial, which should have been free, and I didn't even finish signing up. As soon as I noticed the charge in my bank account, while it was still pending, I contacted Vagaro that same day to request that it be reversed. They refused to refund me. I was simply exploring my options to see if Vagaro would be a good fit for my business. After reviewing their flat-rate payment processing fees, including their debit transaction fees, I also realized their pricing wasn't suitable for my business. What bothers me most is being charged $35 when I clicked on a free trial, never completed the signup process, and contacted them immediately about the pending charge. Their refusal to resolve the issue has completely put me off using their platform. I would caution other business owners to be careful when exploring Vagaro, even when clicking on something advertised as a free trial. #### Vendor response Hello Brenda, thank you for sharing your feedback. We understand your concerns regarding the subscription charge and would appreciate the opportunity to look into your experience further. Please contact our Support team at 925-464-1932 so they can review the details of your account and assist with your questions. Replied October 2026 --- ### Men’s Grooming by Steph - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I’ve really enjoyed using Vagaro for my business! It’s an easy-to-use scheduling and payment system that makes managing appointments and handling payments so much simpler. As a business owner, I love having everything in one place and being able to provide my clients with a smooth, professional booking experience. It saves me time, keeps me organized, and allows me to focus more on what I love doing. I’m so glad I chose Vagaro for my business and would definitely recommend it to other small business owners! 💈 #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Vagaro is an easy-to-use booking and payment system that makes managing my business simple and convenient. I love having the freedom to customize my own website, showcase my services, and allow clients to book appointments online. It’s a great tool for running my business professionally! #### Cons My biggest concern is that clients are asked to sign before completing their payment, which can sometimes be confusing. I would love to see this process simplified so clients can check out more smoothly and have a clearer, easier payment experience. #### Vendor response Thank you for the wonderful feedback, Stephanie! We’re so glad Vagaro helps you manage your bookings, payments, and website all in one place. We also appreciate your feedback about the checkout process and will share your suggestion with our team. We’re happy to be part of your business! 💙 Replied October 2026 --- ### Give It A Shot - Overall rating: 5/5 - Reviewer: Casey B. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall ecperience with Vagaro was positive. There were not issues with using when I needed to book classes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vagaro is an easy app that allows fitness class booking easily. I can put it on my phone or access online. #### Cons Vagaro is simple to use. There is not anything that I really dislike about it. My gym just switched what software they were using. #### Vendor response Thank you for sharing your experience, Casey! We’re glad Vagaro made booking fitness classes easy and convenient, whether on your phone or online. We appreciate your feedback and are happy to hear your experience was a positive one! 💙 Replied October 2026 --- ### New directions - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Chemicals - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Great experience. A normal go getter would say this. I am in menopause and still love it. Especially Vera. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booking is very simple. No problem once you figure out everything. I just had to track my progress myself #### Cons It’s very convenient for me. The credit card options are the least thing I do not like. Kinda forced to buy equipment --- ### Vagaro for Managing Appointments - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The appointment reminders are also helpful for reducing missed meetings. In an administrative or customer service role, I can use it to improve daily organization and provide customers with a smoother booking experience. #### Cons users who are unfamiliar with booking software may need some guidance before they feel comfortable using it. #### Vendor response Thank you for sharing your feedback! We’re glad the appointment reminders help reduce missed appointments and keep your day organized. We understand that getting comfortable with new booking software can take some time, and we appreciate you highlighting that learning curve for new users! Replied October 2026 --- Showing 1 - 10 of 3687 Reviews [See All Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) ## Vagaro FAQs - What is Vagaro used for? Vagaro is used for business management for wellness, beauty, and fitness companies. The platform allows locations to list available appointment slots that are searchable and bookable via the web or the Vagaro app. Through Vagaro, users can market appointments and send customer reminders. Vagaro also offers POS hardware and payment processing options. - How much does Vagaro cost a month? The cost of Vagaro per month depends on the number of calendars a business needs to manage. The lowest-priced plan is $30 per month and includes one bookable calendar. Each additional calendar will add to the monthly cost. Vagaro also offers custom pricing for enterprise solutions and provides a free trial. - What are the different types of appointments for Vagaro? According to Vagaro customer support, multiple appointment types can be used to manage client bookings. Appointment types include new request (NR), new non-request (NNR), return request (RR), and return non-request (RNR). The categories are determined by whether the client is new or returning and if they are requesting a specific service provider. These appointment classifications can help businesses track customer retention and booking preferences. - How many customers does Vagaro have? Vagaro supports over 90,000 businesses daily. Vagaro customers include nail salons, tattoo parlors, pet grooming parlors, med spas, chiropractors, personal trainers, dance studios, and gyms. Through Vagaro, users have booked over 136 million appointments, and $4.08 billion in payments processed, showcasing the company’s expansive reach. - What are the benefits of Vagaro? Vagaro offers several advantages for wellness, fitness, and beauty businesses. One key benefit is the centralization of scheduling, payment processing, marketing, payroll, and inventory management. Teams can all work from a single platform to streamline client engagement and operational efficiency. Vagaro is also scalable, supporting businesses of various sizes and adapting to growing operational needs. ## Vagaro Popular Comparisons [Goldie vs Vagaro](https://www.softwareadvice.com/salon/goldie-profile/vs/vagaro/)[RXNT vs Vagaro](https://www.softwareadvice.com/medical/rxnt-emr-profile/vs/vagaro/)[GlossGenius vs Vagaro](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/vagaro/)[Acuity Scheduling vs Vagaro](https://www.softwareadvice.com/medical/acuity-profile/vs/vagaro/)[athenaOne vs Vagaro](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/vagaro/)[Tebra vs Vagaro](https://www.softwareadvice.com/medical/kareo-profile/vs/vagaro/)[Carepatron vs Vagaro](https://www.softwareadvice.com/medical/care-patron-profile/vs/vagaro/)[AdvancedEHR vs Vagaro](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/88220-vagaro/)[Mindbody vs Vagaro](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/vagaro/)[Mangomint vs Vagaro](https://www.softwareadvice.com/massage-therapy/mangomint-profile/vs/vagaro/)[ClinicSense vs Vagaro](https://www.softwareadvice.com/medical/clinicsense-profile/vs/vagaro/)[GoReminders vs Vagaro](https://www.softwareadvice.com/legal/goreminders-profile/vs/vagaro/)[DrChrono vs Vagaro](https://www.softwareadvice.com/medical/drchrono-profile/vs/vagaro/)[Jane vs Vagaro](https://www.softwareadvice.com/compare/86099-Jane-App/vs/88220-vagaro/)[SimplyBook.me vs Vagaro](https://www.softwareadvice.com/medical/simplybookme-profile/vs/vagaro/)[Boulevard vs Vagaro](https://www.softwareadvice.com/retail/boulevard-profile/vs/vagaro/)[Noterro vs Vagaro](https://www.softwareadvice.com/medical/soap-vault-profile/vs/vagaro/)[Booksy Biz vs Vagaro](https://www.softwareadvice.com/barbershop/booksy-profile/vs/vagaro/) [Compare All Alternatives](https://www.softwareadvice.com/medical/vagaro-profile/alternatives/) Stuck Between Options? Our experts can help you compare Vagaro with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice