Vagaro

RATING:

4.71

(3134)

About Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing. Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones. Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email a...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Vagaro Pricing

1 user: $25 /month 2 users: $35 /month 3 users: $45 /month 4 users: $55 /month 5 users: $65 /month 6 users: $75 /month 7+ users: $85 /month

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Get Booked 24/7
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Vagaro Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Vagaro

1 - 5 of 3,112 Reviews

Christie

1 employee

Used more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2021

Makes My Business & Life Scheduling Much Easier

User Profile

Axel

Verified reviewer

Automotive, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

It's great but unnecessary

It's awesome really really awesome but like I said is not necessary for small companys, maybe if you grow up in the future it is a better idea. Is your decision.

PROS

It's a good option for organize all the company schedule, there are so many functions for all, anyone can use this and is not necessary to know about this software, is so intuitive.

CONS

I really thing that is unnecessary beacuse you can do a lot of this things in other app for free, but some functions are only in this app that made it better. If you don't have the money for pay this, I really recommend use your phone calendar or something like that.

Reason for choosing Vagaro

free

Reasons for switching to Vagaro

It's free

Vendor Response

Hello Axel. We appreciate the review. We'll definitely take your feedback into consideration.

Replied August 2022

Anonymous

2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Vagaro

No free trial: Unlike many competitors, Vagaro does not offer a free trial, which can make it more difficult to decide if the platform is right for your business without spending money on it first.Limitations in customer management: Vagaro has limitations in customer management, such as lacking the ability to edit customer profiles and set a customer's sign-up status.

PROS

Easy booking and payment: Vagaro makes it easy for customers to book and pay for appointments online, ensuring a seamless experience.Efficient management: Vagaro allows businesses to manage their schedules, staff, client data and payments in one central location, streamlining the entire process.Marketing tools: Vagaro offers built-in marketing tools that businesses can use to attract and retain customers, such as email marketing, promotions and social media integration.Mobility: Vagaro is a cloud-based platform, which means it can be used on any device with Internet access. This allows businesses to manage their business from any location.

CONS

High costs: Vagaro charges for various features and services, and the total cost can add up quickly, especially for small businesses with limited budgets.Learning curve: The platform may take some time to learn and understand, especially if you are not familiar with similar software solutions. It may take some time to master all of Vagaro's features.Limited integration capabilities: Vagaro has limited integration capabilities with other software solutions, meaning it may not be compatible with some other software you use.No ability to search for specific customers: It is not possible to search for specific customers within the Vagaro platform, which may make it more difficult to contact customers for marketing purposes or generate reports based on specific customers.Lack of reporting features: Vagaro offers limited reporting and analysis features, which can make it more difficult to gain key business insights and track your company's performance.

Vendor Response

Hello, Vagaro offers a 30 day free trial, you can easily sign up for this at https://www.vagaro.com/pro You also have the ability to edit customer information, you can find how here: https://support.vagaro.com/hc/en-us/articles/212228518-Edit-a-Customer-Profile-Web-Version If at any time you have questions on how to use the software we have a support team available 24/7 at no cost to you! You can contact them anytime at 9254641932 or at vagaro.com/pro/contact

Replied March 2023

Álvaro

Transportation/Trucking/Railroad, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

Streamlining business operations for service-based industries.

It is a good all-in-one software for service-based industries. It has streamlined our business operations and saved us a lot of time and effort.

PROS

It is an all-in-one business management software designed for service-based industries. The platform is easy to use and has a range of features, including appointment scheduling, client management, inventory tracking, marketing, and payment processing.

CONS

While Vagaro is an excellent software for small and medium-sized businesses, it may not be suitable for larger enterprises with more complex business needs.

Mohammad

Computer Software, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Vagaro is the market place for the services you look for.

One of the great market places I have seen and dealt with. The support is really great when you have a complain.

PROS

Lots of services are available in one place, the options are great, cost is very low, you get lots of discounts, interfaces are great.

CONS

You might experience slowness in Vagaro at times and this is not due to internet. it could be because of the servers but this is rate to happen.

Reason for choosing Vagaro

Both systems did not have the requirements, not easy to learn how to go around, calendars do not sync. easily.

Reasons for switching to Vagaro

Vagaro membership cost is much better, the support is better and it has more services.