--- title: "Vagaro Software Overview 2026 - Features & Pricing" description: "Review of Vagaro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/vagaro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Vagaro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/vagaro-profile/alternatives/) # Vagaro Review From $23.99/month Free trial 2 plans Updated September 7, 2026 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if Vagaro is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Vagaro 4.7 [(3654)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) FrontRunner 2026 Pros: - Appointment scheduling - Online booking Cons: - User interface problems - Glitchy system Pricing Starting at $23.99 flat rate per month ### What is Vagaro: Vagaro is a cloud-based business management platform for spas, salons, and fitness centers. Features fall into four main categories — client experience, business management, payments, and marketing. Within these segments, Vagaro tools include appointment booking, payment processing, inventory tracking, and membership promotion. ### Why we like Vagaro: Vagaro receives high ratings simple customization options and customer scheduling reminders and emails. Users appreciate that the platform can be set up with role-based access, allowing different team members to handle specific tasks. It is well-liked for being customer-friendly and for providing quality support. ### Who should use Vagaro: Vagaro is designed for the wellness, beauty, and fitness sectors. Features center around appointment booking, payment processing, and marketing workflows. On Software Advice, 71% of reviewers work for companies with 1-10 employees, showcasing the tool’s popularity with small businesses. Wondering if Vagaro is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Vagaro User Interface ## Popular Vagaro Alternatives Main Product Vagaro 4.7 [(3654)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5761)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price ## Vagaro Overview Vagaro is an online booking platform that connects customers with salon, spa, and fitness professionals for scheduling appointments. It allows users to discover and book services across categories such as hair styling, massage therapy, nail care, personal training, and yoga classes. The platform includes search functionality to filter businesses by location, service type, and availability. Customers can view business profiles with ratings, reviews, and service galleries. It also offers options to purchase gift cards and explore daily deals from local providers. Appointment... types include in-business visits, mobile services, and live stream classes. Vagaro organizes service providers into Beauty, Wellness, and Fitness categories, simplifying navigation for specific services. Users can filter options based on distance, amenities, and other preferences to find suitable providers. The platform supports real-time booking for both in-person and virtual appointments. ## Vagaro Pricing and Plans Starting price: $23.99 per month Free Trial Free Version One Location $23.99 flat rate, per month Plan includes: - 1,000 free email marketing messages to send each month - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software - Business & Employee Booking Widget Multiple Locations Pricing available upon request Plan includes: - 1,000 free email marketing messages to send each month - Business & employee booking widget - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Vagaro's Pricing Plans Vagaro offers two basic plans, one for single-location businesses and one for multilocation businesses. We've outlined each plan's key advantages and limitations to help you determine if Vagaro is a good fit for your business needs and budget. Understanding the nuances of the plans is essential for making the right choice for your beauty, health, or wellness business. **Single-location plan** Vagaro's single-location plan is designed for b... usinesses with one location and starts at $30 per month for one bookable calendar. It includes customizable calendars, a listing in the Vagaro Marketplace, automated notifications and reminders, reporting, and more. \_\_Pros:\_\_ - \_\_Scalable pricing:\_\_ Additional calendars can be added for just $10 per month, capping at $90 per month for seven or more calendars. - \_\_Data migration:\_\_ Data from previous platforms is migrated to the new system for free. - \_\_Customer support:\_\_ Receive free training, along with 24/7 phone, email, and chat support. \_\_Cons:\_\_ - \_\_Limited to one location:\_\_ This plan is not suitable for businesses with multiple locations. - \_\_Additional costs for extra features:\_\_ Features like text marketing, live streaming, and integrations with QuickBooks and Xero come at an additional cost. \_\_Multilocation plan\_\_ For businesses with multiple locations, Vagaro offers an enterprise-level plan that requires contacting the provider for a custom quote. It includes all the features of the single-location plan, plus cross-location syncing, shareable customer information, the ability to segment by geography, and employee management tools for performance tracking and more. \_\_Pros:\_\_ - \_\_Support for multiple locations:\_\_ Features suit larger businesses with multiple salon, spa, or office locations. - \_\_Enterprise-level security:\_\_ Compliant with ISO 27001, PCI DSS, SOC 2, and HIPAA standards and regulations. - \_\_Dedicated customer support:\_\_ A dedicated customer success manager will help you get the most out of the platform. \_\_Cons:\_\_ - \_\_Nontransparent pricing:\_\_ Must contact the sales team for a quote, which makes software comparison and budgeting more difficult. - \_\_Cost for advanced features:\_\_ As with the single-location plan, some advanced features still require the purchase of a paid add-on. \_\_Add-on features\_\_ Vagaro offers several add-on features that can be integrated into either plan to enhance functionality. These include: - Vagaro Drive (file storage): Starting at $10 per month - Text marketing: $20 per month - Live streaming: $10 per month - Online shopping cart: $10 per month - Vagaro MySite (website builder): $20 per month - Payroll: $34 per month plus $5 per employee per month - Accounting integration (QuickBooks or Xero): $30 per month \_\_Free trial\_\_ Vagaro offers a 30-day free trial of its single-location plan. Users can access all the plan’s features, except for daily deals, free email marketing messages, and credit card processing. \_\_Conclusion\_\_ Vagaro's pricing/plan structure is based on the number of locations. Single-location businesses can access essential online booking and appointment scheduling features for $30 per month for one bookable calendar. Additional bookable calendars can be added for $10 per month each. Multilocation businesses must call Vagaro’s sales team for customized pricing. The multilocation plan includes all the features of the single-location plan, with enhanced security and additional tools for sharing information and managing employees across locations. Ultimately, deciding if Vagaro is right for you requires understanding your specific needs and budget. For single-location businesses or those that just want to get a feel for the platform, a 30-day free trial of the single-location plan is available. Multilocation businesses may also want to book a demo. ### Compare Pricing Compare pricing across our most frequently recommended Appointment Scheduling products. Software options Starting price\* User rating [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) $176.00 per month 4.62[(389 reviews)](https://www.softwareadvice.com/retail/boulevard-profile/reviews/) **23** recommendations [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) $199.00 per month 4.26[(54 reviews)](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/reviews/) **15** recommendations [DaySmart Appointments](https://www.softwareadvice.com/scm/appointmentplus-profile/) $99.00 per month 4.11[(194 reviews)](https://www.softwareadvice.com/scm/appointmentplus-profile/reviews/) **11** recommendations [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) $69.00 per month 4.67[(969 reviews)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) **4** recommendations [TimeTap](https://www.softwareadvice.com/dental/timetap-profile/) $28.45 per month 4.54[(261 reviews)](https://www.softwareadvice.com/dental/timetap-profile/reviews/) **4** recommendations \*Defined as the price above any available free plan ## Vagaro Features Drawn from insights across 3654 verified reviews, we've outlined Vagaro's best and worst rated features and how they stack up against the average rating. Vagaro's score Category average Vagaro's Best Rated Features Real-Time Reporting 5.0 4.29 category average Booth Rental Management 5.0 2.58 category average Staff Management 5.0 3.75 category average Vagaro's Worst Rated Features Inventory Optimization 2.83 3.17 category average Third-Party Integrations 3.86 4.03 category average Enrollments/Onboarding 4.0 4.49 category average - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Vagaro Access Controls/Permissions Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Address Book Alerts/Notifications API Application Management Appointment Scheduling Attendance Management Attendance Tracking Audit Trail Automated Text Generation Auto-Save Availability Indicator Availability Management Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Booth Rental Management Business Coaching Calendar/Reminder System Calendar Sync Capacity Management Charting Class Management Class Registration Class Scheduling Client Management Client Portal Client Profiles Collaboration Tools Color Codes/Icons Commission Management Committee Management Communication Management Compensation Management Compliance Management Compliance Tracking Confirmations/Reminders Consent Forms Consent Management Contact Database Costume Management Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Customer Mobile App Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Debit/Credit Card Processing Discount Management Document Management Document Storage Drag & Drop Dues Management eCommerce Management Electronic Forms Electronic Payments Electronic Signature Email Management Email Marketing Email Reminders Email Templates Employee Database Employee Management Employee Scheduling Employee Time Clock EMR/EHR Enrollments/Onboarding Event Calendar Event Management Event Scheduling Facility Scheduling Faculty/Staff Management Financial Reporting Fitness Assessments Fitness Plan For Barbershops For Chiropractors For Dance Studios For Gyms For Martial Arts For Medical Spas Forms Creation & Design Forms Management For Physical Therapy For Salons and Spas For Small Businesses For Yoga/Pilates Studios Generative AI Gift Card Management Goal Setting/Tracking HIPAA Compliant Historical Reporting Hybrid Trainer In-Person Payments In-person Trainer Instructor Management Inventory Control Inventory Management Inventory Optimization Inventory Tracking Invoice Management Life Coaching Live Chat Loyalty Program Marketing Automation Medical Billing Member Accounts Member Communication Member Database Member Directory Member Portal Membership Management Membership Renewals Member Types Mentor/Coach Matching Mobile Alerts Mobile App Mobile Booking Mobile Grooming Mobile Payments Monitoring Multi-Location Multiple Payment Options Multiple User Accounts No-Show Tracking Nutrition Program Online Booking Online Registration Online Store Online Trainer Partial Payments Patient Management Patient Portal Patient Records Management Payment Gateway Integration Payment Processing Payroll & Commissions Payroll Management Payroll Reporting PCI Compliance Performance Metrics Pet Birthday Tracking Pet Grooming Physician Management Point of Sale (POS) Practice Management Product Identification Progress Notes Progress Tracking Promotions Management Purchase Order Management Push Notifications Ratings/Reviews Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Receipt Management Records Management Recurring/Subscription Billing Referral Tracking Reminders Reporting/Analytics Reputation Management Rescheduling Resource Scheduling Rewards Program Role-Based Permissions Room Booking Sales Reports Scheduling Search Search/Filter Secure Login Self Check-In/Check-Out Self Service Portal ## Vagaro Integrations Based on 3654 verified reviews, we've identified products most frequently integrated withVagaro. [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) Integration rated 4.7 from 27 reviews Marissa Owner Used for more than 2 years Reviewed September 2022 "“We use Vagaro to book our clients and schedule our practitioners. Integrating this with our front desk staff schedules on Google Calendar has been very helpful.”" QuickBooks Online Integration rated 3.8 from 19 reviews Gusto Integration rated 4.6 from 18 reviews Microsoft Outlook Integration rated 3.6 from 6 reviews Zoom Workplace Integration rated 5.0 from 6 reviews WordPress Integration rated 5.0 from 6 reviews Microsoft Excel Integration rated 4.6 from 5 reviews See all 31 integrations ## Vagaro Key Sentiments We analyzed 3654 verified reviews for Vagaro to find out what actual users really think. Most Positive Sentiments Customer service 63% Positive 19% Neutral 18% Negative Reviewers commend Vagaro for its excellent customer service and support. They find the customer support team responsive, helpful, and knowledgeable, which significantly enhances their experience with the software. Users also appreciate the ability to customize services and the valuable tutorials provided, making it easier to tailor the system to their business needs. Client management 61% Positive 21% Neutral 18% Negative Users find Vagaro's client management features highly effective for organizing client profiles and tracking client information. They appreciate the ease of use and the ability to make notes on client preferences, which aids client retention. The software's ability to streamline client interactions and maintain detailed client profiles is particularly beneficial for businesses. Appointment scheduling 60% Positive 29% Neutral 11% Negative Vagaro's appointment scheduling feature is highlighted by reviewers for its user-friendly interface and comprehensive capabilities. Users find it easy to book, reschedule, and manage appointments, which saves time and enhances efficiency. Additionally, the ability to book appointments online and manage schedules on the go is highly valued by both clients and service providers. Least Positive Sentiments Card processing 23% Positive 34% Neutral 43% Negative Reviewers appreciate Vagaro's card processing for its integration capabilities and ability to securely store client credit card information. They find the service reliable and convenient for handling payments and no-show fees. However, users face challenges with credit card reader issues, processing fees, and limitations on payment options, which can impact their overall satisfaction with the service. Website management 47% Positive 25% Neutral 28% Negative Vagaro's website builder is useful to reviewers for creating and modifying their online presence. Users appreciate the ability to customize their websites. However, they experience limitations with website design options and occasional performance issues, which can affect their websites' overall functionality and appearance. Email management 37% Positive 37% Neutral 26% Negative Users value Vagaro's email management for its automated communication and client engagement capabilities. They appreciate the ability to send bulk emails, promotional messages, and automated reminders, which helps maintain client communication. However, they encounter issues with email address conflicts, which can complicate client management and hinder communication. ## Vagaro User Reviews ## Vagaro customer ratings - Overall rating: 4.7/5 - Total reviews: 3,654 ### Rating distribution - 5 stars: 2,814 reviews (77%) - 4 stars: 629 reviews (17%) - 3 stars: 120 reviews (3%) - 2 stars: 41 reviews (1%) - 1 star: 50 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.6/5 --- ### My Vagaro Experience... - Overall rating: 5/5 - Reviewer: Tabitha H. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been good, ive been using vagaro for years now and the system works for what i need it to in order to run my business more effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for scheduling and appointment management for my dance, art, music, sewing institute & wellness center! #### Cons It's not as dance school friendly, i wish there were more options for dance in promotional marketing and for classroom management. Pricing has also increased and that's something that I am not happy with. #### Reasons for switching to Vagaro pricing and was looking for a better system overall #### Vendor response Thank you for sharing your long-time experience with Vagaro! We’re glad to hear it continues to help you manage scheduling and appointments across your dance, art, music, sewing, and wellness programs. We appreciate your feedback on dance-specific promotional marketing, classroom management, and pricing. Your feedback is valuable as we continue improving Vagaro to better support businesses across different industries. Replied August 2026 --- ### Vagaro is the platform you need - Overall rating: 5/5 - Reviewer: Brooke J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Vagaro has been a dream for our business. The customer service is top of the line, the training is great, and the software is easy and has everything we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Vagaro for year. I own a med spa and it is easy to keep records, bill and has everything we need. #### Cons I actually haven't found anythign yet! Great training if i can't find something, great customer service and easy to navigate. #### Reasons for choosing Vagaro Vagaro seemed easier to navigate, i liked the platform to keep notes and client details. #### Vendor response Thank you for the fantastic review, Brooke! We’re thrilled to hear that Vagaro has been a great fit for your med spa and that you find it easy to manage client records, billing, and day-to-day operations. It’s also wonderful to hear that you’ve had such a positive experience with our Support and Training teams. We truly appreciate you taking the time to share this with us! Replied August 2026 --- ### Makes Booking Kids' Activities Quick and Stress-Free - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a parent, I've found Vagaro to be a convenient way to book appointments and activities for my children. The app makes it easy to browse available time slots, schedule appointments, and receive reminders, which helps keep our busy family schedule organized. I appreciate that I can book appointments online without having to make phone calls, and the confirmation and reminder notifications help ensure we don't miss appointments. Being able to manage appointments directly from my phone is especially helpful when juggling multiple kids and activities. That said, my experience has been good but not exceptional. While the app is functional, I sometimes find the interface a little cluttered, and certain features can take extra taps to find. The overall experience depends a lot on how each business uses the platform, so consistency can vary. Overall, Vagaro is a solid scheduling app that makes booking and managing appointments easier. It may not be the most polished platform available, but it's convenient and gets the job done. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy online appointment booking Convenient appointment reminders Ability to reschedule or cancel (when allowed by the business) Mobile app makes scheduling on the go simple View available appointment times without calling Stores appointment history Secure payment options when supported Helpful for managing multiple family appointments Saves time compared to booking by phone #### Cons Interface can feel a bit cluttered at times Navigation isn't always intuitive User experience varies depending on how each business sets up their profile Some businesses don't fully utilize all of the available features Finding specific services or providers can sometimes take extra steps Notifications can become excessive if not adjusted Search filters could be more refined Not every business keeps availability updated in real time #### Vendor response Thank you for taking the time to share such a thoughtful review. We're glad to hear Vagaro has helped make booking and managing your family's appointments more convenient, especially with online scheduling, reminders, and the flexibility to manage appointments on the go. We also appreciate your feedback about the interface and navigation. We're continually working to improve the experience while expanding the tools available to both businesses and their clients. As you mentioned, each business can customize how they use Vagaro, which can influence the booking experience. Your insights are valuable, and we appreciate you sharing both what has worked well and where you see opportunities for improvement. Thank you for choosing Vagaro! Replied July 2026 --- ### Good for Solo Stylists, NOT for Multi-Location Salons - Overall rating: 1/5 - Reviewer: Carlos B. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Vagaro may work well for independent suite renters, solo stylists, or smaller studio environments where operational demands are simpler and downtime impacts fewer people. The platform has features that can be useful in those settings. However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros User-friendly interface and can work well for independent suite renters, solo stylists, or smaller studio environments. #### Cons Extremely disappointed with and the lack of transparency surrounding support, hardware compatibility, and overall system reliability. We invested in the PayPro & Go system based on how it was marketed "as a seamless front desk and mobile checkout solution designed to scale with and support growing businesses." Unfortunately, our experience has been very different. After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate additional front desk accessories and hardware. This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us. What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational needs. We were left with a costly setup that does not function the way we were led to expect. The reliability issues have been even more concerning. System status updates frequently indicate that services are operational when, in reality, there are significant disruptions. When the platform experiences outages, there is virtually no offline functionality available. Staff lose reliable access to calendars, appointment details, client notes, and payment processing. For businesses that rely heavily on scheduling software to operate efficiently throughout the day, this creates major operational challenges. As a multi-location salon business, outages like these are far more than a minor inconvenience. They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available. From a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests. Support has also been disappointing. Responses are often vague, information is inconsistent, and there seems to be very little accountability when trying to resolve ongoing issues. We expected transparency, flexibility, and dependable support from a company positioning itself as an all-in-one business solution. Instead, our experience has felt restrictive, misleading, and deeply frustrating. #### Reasons for choosing Vagaro While evaluating salon software, we also considered several other platforms alongside our primary options. #### Vendor response Thank you for taking the time to share such detailed feedback about your experience. We understand the challenges that can come with managing a multi-location business and how important reliability, clear communication, and operational flexibility are in those environments. We appreciate you acknowledging the areas that have worked well for smaller teams while also sharing where your experience has fallen short for your business needs. Feedback like this is valuable and helps provide additional insight into the needs of larger operations and front desk workflows. We’d also like to note that purchases made through Vagaro are subject to agreed-upon terms and policies at the time of purchase, including the applicable return policy for hardware products. We’d welcome the opportunity to continue the conversation and review any ongoing concerns with your setup, hardware, or workflows further. Please feel free to contact support@vagaro.com or call 925-464-1932 Ext. 2. Replied May 2026 --- ### I am happy that most of the time (or at least some of the time) Vagaro does work - Overall rating: 5/5 - Reviewer: Brion S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use the bot to book our clients through AI booking online function now. Loading times of the reports might take a bit though. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They seem to have everything in one area; like with their own inventory system, their own payroll system, and the ability to schedule appointments. However, I did get an honest-to-goodness reply back from someone named [sensitive content hidden] from Support. I'm very surprised, as this doesn't happen too often in the world of software customer service. #### Cons The set up for Vagaro was a total nightmare and way too complicated. When it comes to moving a "split segment" or even an appointment, the appointment book seems extremely difficult to navigate through to edit. #### Vendor response Thank you for taking the time to share such detailed feedback. We're glad to hear you've found value in having your scheduling, inventory, payroll, and other business tools all in one place, and that you had a positive experience with our Support team. We also appreciate your honest feedback about the setup process, appointment management, and report loading times. Insights like yours help us identify opportunities to improve, and we'll be sure to share them with our team. Thank you for choosing Vagaro! Replied July 2026 --- ### Useful when booking! - Overall rating: 5/5 - Reviewer: Kate L. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Vagaro has been positive. It provides a comprehensive set of tools for appointment scheduling, client management, payment processing, and marketing, all within a single platform. The software has helped streamline daily operations and improve the booking experience for clients. Although there is a learning curve for some advanced features and the cost can increase with additional add-ons, the overall value and functionality make it a reliable solution for managing a service-based business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Vagaro was its all-in-one platform. It made scheduling appointments, managing clients, processing payments, and sending automated reminders easy from one place. The interface was intuitive, and the online booking feature helped reduce administrative work while making it convenient for clients to book appointments anytime. #### Cons One downside of Vagaro is that some advanced features can take time to learn, especially when first setting up the system. The pricing can also increase as you add features or staff members, and occasional software updates may require adjusting workflows. While the platform is comprehensive, navigating some settings and reports can feel more complex than necessary. #### Vendor response Thank you for sharing such thoughtful feedback! We’re glad Vagaro’s all-in-one platform has helped streamline scheduling, client management, payments, reminders, and online booking for your business. We also appreciate your feedback on the learning curve, pricing as your business grows, and navigating certain settings and reports. We’re always working to make Vagaro more intuitive and efficient while continuing to provide the comprehensive tools service-based businesses need. Replied August 2026 --- ### A simple booking tool - Overall rating: 4/5 - Reviewer: Jessee G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Vagaro gives J&J Social seamless control over our studio spaces and shoot schedules while automating client payment collection. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The online booking interface is remarkably straightforward. ntegrated payment processing also allows us to collect booking deposits instantly. #### Cons brand customization options for the website booking widget remain fairly basic for a visually focused media agency. #### Vendor response Thank you for sharing your feedback! We’re glad Vagaro’s straightforward online booking and integrated payment processing have helped simplify scheduling and deposit collection for your studio. We also appreciate your feedback regarding booking widget customization and will share it with our team as we continue improving the experience for businesses with unique branding needs. Replied August 2026 --- ### Vagaro: The ideal platform for orchestrating our masterclasses - Overall rating: 5/5 - Reviewer: Huda K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For Huda Beauty's experiential marketing efforts, organizing makeup masterclasses and personalized consultations with our experts is essential. Vagaro greatly simplifies online appointment booking for our VIP clients and press guests. #### Cons Graphic customization options for booking pages remain somewhat limited for perfectly replicating our brand's highly sophisticated visual identity. #### Vendor response Thank you for the wonderful review! We're thrilled to hear Vagaro has helped streamline appointment booking for your masterclasses and personalized consultations. We also appreciate your feedback regarding booking page customization. We'll be sure to share it with our team as we continue enhancing the platform. Thank you for your support! Replied July 2026 --- ### The calendar savior - Overall rating: 5/5 - Reviewer: Alessandra M. - Verified reviewer: Yes - Industry: Music - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Total automation of secretarial tasks. Vagaro eliminates the dozens of back-and-forth emails required to book a simple appointment, freeing up my valuable time to focus on higher-value administrative duties. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Vagaro to manage our rehearsal studio rentals and our music academy classes, and this software has literally saved my daily organization. #### Cons While the tool is perfect for standardized service management, I find it a bit rigid when handling exceptional events #### Vendor response Thank you for the fantastic review, Alessandra! We’re thrilled to hear Vagaro has helped simplify your scheduling, automate tasks, and save you valuable time managing your rehearsal studio rentals and classes. We appreciate your feedback on flexibility for unique events and are grateful for your support! Replied July 2026 --- ### Efficient Scheduling and Reliable Operations Management - Overall rating: 4/5 - Reviewer: Sai Akshith L. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has robust scheduling features, intuitive appointment management, and streamlined payment processing which helps improve operational efficiency. #### Cons The advanced reporting and customization options could be more flexible to better support complex, data-driven workflows. #### Vendor response Thank you for sharing your thoughtful feedback! We’re glad to hear Vagaro’s scheduling, appointment management, and payment features have helped support your operations. We appreciate your comments about reporting and customization and will continue working to enhance the platform. Thanks for choosing Vagaro! Replied July 2026 --- Showing 1 - 10 of 3654 Reviews [See All Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) ## Vagaro FAQs - What is Vagaro used for? Vagaro is used for business management for wellness, beauty, and fitness companies. The platform allows locations to list available appointment slots that are searchable and bookable via the web or the Vagaro app. Through Vagaro, users can market appointments and send customer reminders. Vagaro also offers POS hardware and payment processing options. - How much does Vagaro cost a month? The cost of Vagaro per month depends on the number of calendars a business needs to manage. The lowest-priced plan is $30 per month and includes one bookable calendar. Each additional calendar will add to the monthly cost. Vagaro also offers custom pricing for enterprise solutions and provides a free trial. - What are the different types of appointments for Vagaro? According to Vagaro customer support, multiple appointment types can be used to manage client bookings. Appointment types include new request (NR), new non-request (NNR), return request (RR), and return non-request (RNR). The categories are determined by whether the client is new or returning and if they are requesting a specific service provider. These appointment classifications can help businesses track customer retention and booking preferences. - How many customers does Vagaro have? Vagaro supports over 90,000 businesses daily. Vagaro customers include nail salons, tattoo parlors, pet grooming parlors, med spas, chiropractors, personal trainers, dance studios, and gyms. Through Vagaro, users have booked over 136 million appointments, and $4.08 billion in payments processed, showcasing the company’s expansive reach. - What are the benefits of Vagaro? Vagaro offers several advantages for wellness, fitness, and beauty businesses. One key benefit is the centralization of scheduling, payment processing, marketing, payroll, and inventory management. Teams can all work from a single platform to streamline client engagement and operational efficiency. 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