--- title: "Vagaro Software Overview 2026 - Features & Pricing" description: "Review of Vagaro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/vagaro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Web-Based EMR Software](https://www.softwareadvice.com/medical/web-based-emr-software-comparison/) / Vagaro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/vagaro-profile/alternatives/) # Vagaro Review From $23.99/month Free trial 2 plans Updated October 5, 2026 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if Vagaro is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Vagaro 4.7 [(3671)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Pros: - Appointment scheduling - Online booking Cons: - User interface problems - Glitchy system Pricing Starting at $23.99 flat rate per month ### What is Vagaro: Vagaro is a cloud-based business management platform for spas, salons, and fitness centers. Features fall into four main categories — client experience, business management, payments, and marketing. Within these segments, Vagaro tools include appointment booking, payment processing, inventory tracking, and membership promotion. ### Why we like Vagaro: Vagaro receives high ratings simple customization options and customer scheduling reminders and emails. Users appreciate that the platform can be set up with role-based access, allowing different team members to handle specific tasks. It is well-liked for being customer-friendly and for providing quality support. ### Who should use Vagaro: Vagaro is designed for the wellness, beauty, and fitness sectors. Features center around appointment booking, payment processing, and marketing workflows. On Software Advice, 71% of reviewers work for companies with 1-10 employees, showcasing the tool’s popularity with small businesses. Wondering if Vagaro is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. ## Vagaro User Interface ## Popular Vagaro Alternatives Main Product Vagaro 4.7 [(3671)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(350)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.69Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5771)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1386)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(467)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.28Value for money - 3.41Customer support - 3.61Functionality Pricing Available upon request Get Price ## Vagaro Overview Vagaro is an online booking platform that connects customers with salon, spa, and fitness professionals for scheduling appointments. It allows users to discover and book services across categories such as hair styling, massage therapy, nail care, personal training, and yoga classes. The platform includes search functionality to filter businesses by location, service type, and availability. Customers can view business profiles with ratings, reviews, and service galleries. It also offers options to purchase gift cards and explore daily deals from local providers. Appointment... types include in-business visits, mobile services, and live stream classes. Vagaro organizes service providers into Beauty, Wellness, and Fitness categories, simplifying navigation for specific services. Users can filter options based on distance, amenities, and other preferences to find suitable providers. The platform supports real-time booking for both in-person and virtual appointments. ## Vagaro Pricing and Plans Starting price: $23.99 per month Free Trial Free Version One Location $23.99 flat rate, per month Plan includes: - 1,000 free email marketing messages to send each month - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software - Business & Employee Booking Widget Multiple Locations Pricing available upon request Plan includes: - 1,000 free email marketing messages to send each month - Business & employee booking widget - 24/7 Live phone, email & chat support with free training - Free listing with unlimited daily deals and bookings on the Vagaro Marketplace - Free transfer of all your data from any software Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Vagaro's Pricing Plans Vagaro offers two basic plans, one for single-location businesses and one for multilocation businesses. We've outlined each plan's key advantages and limitations to help you determine if Vagaro is a good fit for your business needs and budget. Understanding the nuances of the plans is essential for making the right choice for your beauty, health, or wellness business. **Single-location plan** Vagaro's single-location plan is designed for b... usinesses with one location and starts at $30 per month for one bookable calendar. It includes customizable calendars, a listing in the Vagaro Marketplace, automated notifications and reminders, reporting, and more. \_\_Pros:\_\_ - \_\_Scalable pricing:\_\_ Additional calendars can be added for just $10 per month, capping at $90 per month for seven or more calendars. - \_\_Data migration:\_\_ Data from previous platforms is migrated to the new system for free. - \_\_Customer support:\_\_ Receive free training, along with 24/7 phone, email, and chat support. \_\_Cons:\_\_ - \_\_Limited to one location:\_\_ This plan is not suitable for businesses with multiple locations. - \_\_Additional costs for extra features:\_\_ Features like text marketing, live streaming, and integrations with QuickBooks and Xero come at an additional cost. \_\_Multilocation plan\_\_ For businesses with multiple locations, Vagaro offers an enterprise-level plan that requires contacting the provider for a custom quote. It includes all the features of the single-location plan, plus cross-location syncing, shareable customer information, the ability to segment by geography, and employee management tools for performance tracking and more. \_\_Pros:\_\_ - \_\_Support for multiple locations:\_\_ Features suit larger businesses with multiple salon, spa, or office locations. - \_\_Enterprise-level security:\_\_ Compliant with ISO 27001, PCI DSS, SOC 2, and HIPAA standards and regulations. - \_\_Dedicated customer support:\_\_ A dedicated customer success manager will help you get the most out of the platform. \_\_Cons:\_\_ - \_\_Nontransparent pricing:\_\_ Must contact the sales team for a quote, which makes software comparison and budgeting more difficult. - \_\_Cost for advanced features:\_\_ As with the single-location plan, some advanced features still require the purchase of a paid add-on. \_\_Add-on features\_\_ Vagaro offers several add-on features that can be integrated into either plan to enhance functionality. These include: - Vagaro Drive (file storage): Starting at $10 per month - Text marketing: $20 per month - Live streaming: $10 per month - Online shopping cart: $10 per month - Vagaro MySite (website builder): $20 per month - Payroll: $34 per month plus $5 per employee per month - Accounting integration (QuickBooks or Xero): $30 per month \_\_Free trial\_\_ Vagaro offers a 30-day free trial of its single-location plan. Users can access all the plan’s features, except for daily deals, free email marketing messages, and credit card processing. \_\_Conclusion\_\_ Vagaro's pricing/plan structure is based on the number of locations. Single-location businesses can access essential online booking and appointment scheduling features for $30 per month for one bookable calendar. Additional bookable calendars can be added for $10 per month each. Multilocation businesses must call Vagaro’s sales team for customized pricing. The multilocation plan includes all the features of the single-location plan, with enhanced security and additional tools for sharing information and managing employees across locations. Ultimately, deciding if Vagaro is right for you requires understanding your specific needs and budget. For single-location businesses or those that just want to get a feel for the platform, a 30-day free trial of the single-location plan is available. Multilocation businesses may also want to book a demo. ### Compare Pricing Compare pricing across our most frequently recommended Web-Based EMR products. Software options Starting price\* User rating [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) $32.00 per month 4.30[(498 reviews)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) **263** recommendations [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) $25.00 per month 4.20[(153 reviews)](https://www.softwareadvice.com/medical/charmehr-profile/reviews/) **175** recommendations [TotalMD](https://www.softwareadvice.com/medical/totalmd-profile/) $129.00 per month 4.43[(66 reviews)](https://www.softwareadvice.com/medical/totalmd-profile/reviews/) **65** recommendations [ChiroTouch](https://www.softwareadvice.com/medical/chirotouch-profile/) $139.00 per month 4.07[(1134 reviews)](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/) **64** recommendations [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) $300.00 4.02[(1284 reviews)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) **60** recommendations \*Defined as the price above any available free plan ## Vagaro Features Drawn from insights across 3671 verified reviews, we've outlined Vagaro's best and worst rated features and how they stack up against the average rating. Vagaro's score Category average Vagaro's Best Rated Features Real-Time Reporting 5.0 3.96 category average Booth Rental Management 5.0 3.67 category average Staff Management 5.0 3.32 category average Vagaro's Worst Rated Features Inventory Optimization 2.83 2.83 category average Third-Party Integrations 3.86 3.74 category average Enrollments/Onboarding 4.0 4.0 category average - More features of Vagaro Access Controls/Permissions Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Address Book Alerts/Notifications API Application Management Appointment Management Appointment Scheduling Attendance Management Attendance Tracking Audit Trail Automated Scheduling Automated Text Generation Auto-Save Availability Indicator Availability Management Barcode/Ticket Scanning Before & After Pictures Billing & Invoicing Booking Management Booth Rental Management Business Coaching Calendar Management Calendar/Reminder System Calendar Sync Capacity Management Charting Class Management Class Registration Class Scheduling Client Database Client Management Client Portal Client Profiles Collaboration Tools Color Codes/Icons Commission Management Committee Management Communication Management Compensation Management Compliance Management Compliance Tracking Confirmations/Reminders Consent Forms Consent Management Contact Database Costume Management Credit Card Management Credit Card Processing CRM Customer Accounts Customer Database Customer History Customer Mobile App Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Debit/Credit Card Processing Discount Management Document Management Document Storage Drag & Drop Dues Management eCommerce Management Electronic Forms Electronic Payments Electronic Signature Email Management Email Marketing Email Reminders Email Templates Employee Database Employee Management Employee Scheduling Employee Time Clock EMR/EHR Enrollments/Onboarding Event Calendar Event Management Event Scheduling Facility Scheduling Faculty/Staff Management Financial Reporting Fitness Assessments Fitness Plan For Barbershops For Chiropractors For Dance Studios For Gyms For Martial Arts For Medical Spas Forms Creation & Design Forms Management For Physical Therapy For Salons and Spas For Small Businesses For Yoga/Pilates Studios Generative AI Gift Card Management Goal Setting/Tracking Group Scheduling HIPAA Compliant Historical Reporting Hybrid Trainer In-Person Payments In-person Trainer Instructor Management Inventory Control Inventory Management Inventory Optimization Inventory Tracking Invoice Management Life Coaching Live Chat Loyalty Program Marketing Automation Medical Billing Member Accounts Member Communication Member Database Member Directory Member Portal Membership Management Membership Renewals Member Types Mentor/Coach Matching Mobile Access Mobile Alerts Mobile App Mobile Booking Mobile Grooming Mobile Payments Monitoring Multi-Location Multiple Payment Options Multiple User Accounts No-Show Tracking Nutrition Program Online Booking Online Payments Online Registration Online Store Online Trainer Partial Payments Patient Management Patient Portal Patient Records Management Payment Gateway Integration Payment Processing Payroll & Commissions Payroll Management Payroll Reporting PCI Compliance Performance Metrics Pet Birthday Tracking Pet Grooming Physician Management Point of Sale (POS) Practice Management Product Identification Progress Notes Progress Tracking Promotions Management Purchase Order Management Push Notifications Ratings/Reviews Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Receipt Management Records Management Recurring Appointments Recurring/Subscription Billing Referral Tracking Reminders Reporting/Analytics Reporting & Statistics Reputation Management Rescheduling Resource Scheduling Rewards Program Role-Based Permissions Room Booking Sales Reports Scheduling Search Search/Filter Secure Login Self Check-In/Check-Out Self Service Portal ## Vagaro Integrations Based on 3671 verified reviews, we've identified products most frequently integrated withVagaro. [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) Integration rated 4.7 from 27 reviews Marissa Owner Used for more than 2 years Reviewed September 2022 "“We use Vagaro to book our clients and schedule our practitioners. Integrating this with our front desk staff schedules on Google Calendar has been very helpful.”" QuickBooks Online Integration rated 3.8 from 19 reviews Gusto Integration rated 4.6 from 18 reviews Microsoft Outlook Integration rated 3.6 from 6 reviews Zoom Workplace Integration rated 5.0 from 6 reviews WordPress Integration rated 5.0 from 6 reviews Microsoft Excel Integration rated 4.6 from 5 reviews See all 32 integrations ## Vagaro Key Sentiments We analyzed 3671 verified reviews for Vagaro to find out what actual users really think. Most Positive Sentiments Customer service 63% Positive 19% Neutral 18% Negative Reviewers commend Vagaro for its excellent customer service and support. They find the customer support team responsive, helpful, and knowledgeable, which significantly enhances their experience with the software. Users also appreciate the ability to customize services and the valuable tutorials provided, making it easier to tailor the system to their business needs. Client management 61% Positive 21% Neutral 18% Negative Users find Vagaro's client management features highly effective for organizing client profiles and tracking client information. They appreciate the ease of use and the ability to make notes on client preferences, which aids client retention. The software's ability to streamline client interactions and maintain detailed client profiles is particularly beneficial for businesses. Appointment scheduling 60% Positive 29% Neutral 11% Negative Vagaro's appointment scheduling feature is highlighted by reviewers for its user-friendly interface and comprehensive capabilities. Users find it easy to book, reschedule, and manage appointments, which saves time and enhances efficiency. Additionally, the ability to book appointments online and manage schedules on the go is highly valued by both clients and service providers. Least Positive Sentiments Card processing 23% Positive 34% Neutral 43% Negative Reviewers appreciate Vagaro's card processing for its integration capabilities and ability to securely store client credit card information. They find the service reliable and convenient for handling payments and no-show fees. However, users face challenges with credit card reader issues, processing fees, and limitations on payment options, which can impact their overall satisfaction with the service. Website management 47% Positive 25% Neutral 28% Negative Vagaro's website builder is useful to reviewers for creating and modifying their online presence. Users appreciate the ability to customize their websites. However, they experience limitations with website design options and occasional performance issues, which can affect their websites' overall functionality and appearance. Email management 37% Positive 37% Neutral 26% Negative Users value Vagaro's email management for its automated communication and client engagement capabilities. They appreciate the ability to send bulk emails, promotional messages, and automated reminders, which helps maintain client communication. However, they encounter issues with email address conflicts, which can complicate client management and hinder communication. ## Vagaro User Reviews ## Vagaro customer ratings - Overall rating: 4.7/5 - Total reviews: 3,671 ### Rating distribution - 5 stars: 2,828 reviews (77%) - 4 stars: 631 reviews (17%) - 3 stars: 120 reviews (3%) - 2 stars: 41 reviews (1%) - 1 star: 51 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- ### My Vagaro Experience... - Overall rating: 5/5 - Reviewer: Tabitha H. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been good, ive been using vagaro for years now and the system works for what i need it to in order to run my business more effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for scheduling and appointment management for my dance, art, music, sewing institute & wellness center! #### Cons It's not as dance school friendly, i wish there were more options for dance in promotional marketing and for classroom management. Pricing has also increased and that's something that I am not happy with. #### Reasons for switching to Vagaro pricing and was looking for a better system overall #### Vendor response Thank you for sharing your long-time experience with Vagaro! We’re glad to hear it continues to help you manage scheduling and appointments across your dance, art, music, sewing, and wellness programs. We appreciate your feedback on dance-specific promotional marketing, classroom management, and pricing. Your feedback is valuable as we continue improving Vagaro to better support businesses across different industries. Replied August 2026 --- ### A Great Booking Platform for Growing My Beauty Business - Overall rating: 5/5 - Reviewer: Brittany H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Vagaro has been very positive. As a new esthetician building my business, I needed a booking platform that would help me appear professional while keeping everything organized. Vagaro has made it easier for clients to view my services, choose available appointments, and book without needing to contact me directly. I also like having business management tools in one convenient place. The platform saves time, supports a smoother client experience, and helps me stay organized as my clientele grows. Although there is a learning curve with some features, Vagaro has been a valuable tool for my business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Vagaro is how professional and convenient it makes running my esthetics business. The online booking system is easy for my clients to use, and it helps keep my appointments organized without constant messaging back and forth. I also appreciate being able to manage my services, pricing, availability, and client information in one place. As a new esthetician, having a platform that makes my business look established and professional is helpful. Vagaro saves me time, improves the client experience, and allows me to focus more on providing quality services instead of managing scheduling details manually. #### Cons What I like least about Vagaro is that some features can feel overwhelming when you are first learning the platform. There are many options available, which is helpful, but it can take time to understand where everything is located and how to customize certain settings. I would appreciate more straightforward tutorials, easier navigation, and additional customization options for some parts of the booking and business management experience. Occasionally, finding a specific feature requires extra time or exploring through multiple menus. These are minor concerns, but making the system even more intuitive would improve the overall experience for new business owners. #### Reasons for choosing Vagaro I chose Vagaro over Square because it felt more suited to my esthetics business and the services I plan to offer. While Square is a great option for payment processing and business management, Vagaro provides a more beauty-focused booking experience with features designed for salons and independent beauty professionals. I liked the ability to customize my service menu, manage appointments, and create a professional experience for my clients. As I build my clientele, having a platform that combines scheduling and business tools in one place was important to me. Vagaro felt like the better fit for my business needs and future growth. #### Vendor response Hi! Thank you for sharing this! We’re so glad Vagaro has been helpful as you grow your beauty business. We appreciate you sharing the ways Vagaro has helped with managing your business and staying connected with your clients! Replied October 2026 --- ### Makes Booking Kids' Activities Quick and Stress-Free - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a parent, I've found Vagaro to be a convenient way to book appointments and activities for my children. The app makes it easy to browse available time slots, schedule appointments, and receive reminders, which helps keep our busy family schedule organized. I appreciate that I can book appointments online without having to make phone calls, and the confirmation and reminder notifications help ensure we don't miss appointments. Being able to manage appointments directly from my phone is especially helpful when juggling multiple kids and activities. That said, my experience has been good but not exceptional. While the app is functional, I sometimes find the interface a little cluttered, and certain features can take extra taps to find. The overall experience depends a lot on how each business uses the platform, so consistency can vary. Overall, Vagaro is a solid scheduling app that makes booking and managing appointments easier. It may not be the most polished platform available, but it's convenient and gets the job done. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy online appointment booking Convenient appointment reminders Ability to reschedule or cancel (when allowed by the business) Mobile app makes scheduling on the go simple View available appointment times without calling Stores appointment history Secure payment options when supported Helpful for managing multiple family appointments Saves time compared to booking by phone #### Cons Interface can feel a bit cluttered at times Navigation isn't always intuitive User experience varies depending on how each business sets up their profile Some businesses don't fully utilize all of the available features Finding specific services or providers can sometimes take extra steps Notifications can become excessive if not adjusted Search filters could be more refined Not every business keeps availability updated in real time #### Vendor response Thank you for taking the time to share such a thoughtful review. We're glad to hear Vagaro has helped make booking and managing your family's appointments more convenient, especially with online scheduling, reminders, and the flexibility to manage appointments on the go. We also appreciate your feedback about the interface and navigation. We're continually working to improve the experience while expanding the tools available to both businesses and their clients. As you mentioned, each business can customize how they use Vagaro, which can influence the booking experience. Your insights are valuable, and we appreciate you sharing both what has worked well and where you see opportunities for improvement. Thank you for choosing Vagaro! Replied July 2026 --- ### Vagaro Is Amazing!!! - Overall rating: 5/5 - Reviewer: Brandon R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience has been amazing. I enjoy the customer service interactions. They are friendly and very knowledgeable. The ease that the customers find when booking an appointment is amazing! Very user friendly for both myself as shop owner, and for my customers. Even sends them a reminder about their appointment, which had reduced my NCNS's by 90%. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How user friendly it is. My last service was very difficult to figure out small things like adding new customers. This service makes even the difficult easy. I was even able to bring my old customer list over to Vagaro and easily erase duplicate names. #### Cons That more things are not offered with the basic package. You have to continue to pay to add services like record keeping. However, they do allow you to add and remove services at any time. Not held to any contract. #### Reasons for choosing Vagaro Price and how user friendly the service is. I am not very tech savvy, but have found Vagaro to be very simple to navigate. #### Reasons for switching to Vagaro Because of the expensive cost and the complicated usage ability. Everything was very hard to find, no tutorials and customer service was not very helpful. #### Vendor response Hi Brandon, thank you for sharing your experience with Vagaro! We’re thrilled to hear that the platform has made managing your business easier. It’s also great to hear that appointment reminders have helped reduce your no-shows and that our Support team has been friendly and knowledgeable. We truly appreciate your feedback and your 10/10 recommendation! Replied September 2026 --- ### Massage business review - Overall rating: 5/5 - Reviewer: Esther M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Love the app, have used it for my whole massage career going on 7 years now. Soap notes are easy to use as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and many features, I use the app for my massage business and it has always been easy to book clients, and have them book themselves online if preferred. It has automated reminders which is convenient. I can have services, products and gift cards all in the same transaction. Love this app! #### Cons I wish there was a report that could be run that shows which transactions have been deposited from the week and which ones haven’t been yet, American Express does take the longest to go through I have noticed. #### Reasons for choosing Vagaro Vagaro had more spa friendly features, it has the ability for soap notes and email marketing. #### Vendor response Thank you for sharing your experience and for choosing Vagaro throughout your seven-year massage career! We’re so glad to hear that the features you use, from online booking and automated reminders to SOAP notes and combining services, products, and gift cards, have made managing your business easier. We also appreciate your feedback about having a report that shows which transactions have been deposited and which are still pending. We’ll be sure to share this suggestion with our team as we continue improving the platform. Thank you for being part of Vagaro! Replied September 2026 --- ### I recommend it - Overall rating: 5/5 - Reviewer: Sylphia W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It’s been quite nice. Clients tend to find it easy, once they’ve set their profile. I’m hoping it brings quite an ease to my tax filing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of revenue tracking. Ease of calendar use. Can email for cost of subscription. Customizable on several points. #### Cons Clients must create account. Vera is a little high cost, but I’m figuring out the value. The calendar continues to open on the day instead of week. #### Reasons for choosing Vagaro Gloss Genius was not as consistent as Vagaro #### Reasons for switching to Vagaro Cost and efficiency. GoDaddy was not very user friendly. #### Vendor response Hi Sylphia! Thank you for the 10/10 review and for sharing what you love about Vagaro! We’re glad the calendar, revenue tracking, and customization options have been helpful, and we appreciate your feedback on client profiles, Vera, and the calendar view. We’re so happy Vagaro has been a great fit for your business! Replied October 2026 --- ### Longtime customer - Overall rating: 4/5 - Reviewer: Marlene R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall my experience has been good I’ve used vagaro for years . Only thing I’d like to sss in the future is the reminder texts tells the client the service they are scheduled for and how much the service will be . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the reminders you can schedule for clients . I also like that I can see where exactly the client is booking from whether is be my socials or from Google . #### Cons The fees associated with taking CC payments you already pay monthly then have to pay an extra percentage of of the transaction . #### Reasons for choosing Vagaro I was familiar from my previous salon . I was confident in using this app . #### Vendor response Thank you for sharing your experience! We're glad you've enjoyed using Vagaro over the years and appreciate the client reminders and booking source tracking. We also appreciate your feedback on processing fees and your suggestion for including service details and pricing in reminder texts. Replied September 2026 --- ### An Amazing Tool - Overall rating: 5/5 - Reviewer: Lamonica G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I have enjoyed having this tool for my business. It keeps my records, editable disclosures, user friendly, low cost and great add ons as my business grows and changes. I love that my clients has access and are able to schedule, reschedule and cancel appointments at their convenience. This reduces the amount of time I have to spend on administrative work and can focus on my craft. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Vagaro makes it easy to keep my calendar in order and up to date, adding services or taking away services is easy, the AI features help with describing services or wording for an email or text add. Great customer service. #### Cons The thing I can say I like least is maybe the pay in 4 my clients reported that they were unable to use that services sometimes. Also when I’ve tried to add pictures in the past they weren’t accepted for resolution. #### Reasons for switching to Vagaro Appointment setting features, cost, and service set up features. Square didn’t have everything I needed when I made the switch. #### Vendor response Thank you for sharing your experience, Lamonica! We love hearing how Vagaro’s features help you manage your business and spend more time doing what you love. We appreciate your feedback on Pay in 4 and photo uploads, too. Thanks for being part of the Vagaro community! Replied October 2026 --- ### Vagaro is the platform you need - Overall rating: 5/5 - Reviewer: Brooke J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Vagaro has been a dream for our business. The customer service is top of the line, the training is great, and the software is easy and has everything we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Vagaro for year. I own a med spa and it is easy to keep records, bill and has everything we need. #### Cons I actually haven't found anythign yet! Great training if i can't find something, great customer service and easy to navigate. #### Reasons for choosing Vagaro Vagaro seemed easier to navigate, i liked the platform to keep notes and client details. #### Vendor response Thank you for the fantastic review, Brooke! We’re thrilled to hear that Vagaro has been a great fit for your med spa and that you find it easy to manage client records, billing, and day-to-day operations. It’s also wonderful to hear that you’ve had such a positive experience with our Support and Training teams. We truly appreciate you taking the time to share this with us! Replied August 2026 --- ### Great all in one platform for my business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Super easy to set up and my clients love how simple it is to book appointments online. I like having everything in one place, scheduling, payments, reminders, and client management all work together smoothly. The automated text and email reminders save me so much time, my books stay full without me having to chase people down. Customer service has been really helpful whenever I needed it #### Cons Honestly not much to complain about. The system works great for what I need. Sometimes there are minor glitches or it runs a little slow, but nothing that ruins the experience. Some users mention the monthly fee can add up, but I think the value is worth it. Overall it's been reliable for my business. #### Vendor response Thank you for sharing such thoughtful feedback! We’re thrilled to hear that Vagaro makes it easy to manage scheduling, payments, reminders, and client management all in one place. It’s great to know the automated reminders are saving you time and helping you keep your books full, and we’re especially glad our Support team has been helpful when you’ve needed us. Thanks again for sharing your feedback with us. Replied September 2026 --- Showing 1 - 10 of 3671 Reviews [See All Reviews](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) ## Vagaro FAQs - What is Vagaro used for? Vagaro is used for business management for wellness, beauty, and fitness companies. The platform allows locations to list available appointment slots that are searchable and bookable via the web or the Vagaro app. Through Vagaro, users can market appointments and send customer reminders. Vagaro also offers POS hardware and payment processing options. - How much does Vagaro cost a month? The cost of Vagaro per month depends on the number of calendars a business needs to manage. The lowest-priced plan is $30 per month and includes one bookable calendar. Each additional calendar will add to the monthly cost. Vagaro also offers custom pricing for enterprise solutions and provides a free trial. - What are the different types of appointments for Vagaro? According to Vagaro customer support, multiple appointment types can be used to manage client bookings. Appointment types include new request (NR), new non-request (NNR), return request (RR), and return non-request (RNR). The categories are determined by whether the client is new or returning and if they are requesting a specific service provider. These appointment classifications can help businesses track customer retention and booking preferences. - How many customers does Vagaro have? Vagaro supports over 90,000 businesses daily. Vagaro customers include nail salons, tattoo parlors, pet grooming parlors, med spas, chiropractors, personal trainers, dance studios, and gyms. Through Vagaro, users have booked over 136 million appointments, and $4.08 billion in payments processed, showcasing the company’s expansive reach. - What are the benefits of Vagaro? Vagaro offers several advantages for wellness, fitness, and beauty businesses. One key benefit is the centralization of scheduling, payment processing, marketing, payroll, and inventory management. Teams can all work from a single platform to streamline client engagement and operational efficiency. 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