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> Reviews of Elation. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Elation is a good fit for you!

Source: https://www.softwareadvice.com/medical/elation-emr-profile/reviews

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Elation Reviews

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[Overview](https://www.softwareadvice.com/medical/elation-emr-profile/)

Reviews

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# Elation Reviews

## Reviews Summary

## Overall Rating

3.8

* * *

## Ratings Breakdown

5

(38)

4

(19)

3

(7)

2

(4)

1

(12)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.3

Value for money

3.5

Functionality

3.8

* * *

### Pros

"It also comes with a few other features and functionalities to help with procurement, tools, and scheduled processes."

"My team liked that they could customize the software to fit their search needs."

"It's also easy to set the role and delegate approval rights to someone else if going on a vacation.hboards"

### Cons

"Had to close my 3+ year old clinic because of their poor customer support, poor billing support, unable to get billing customer support from someone with enough knowledge and experience of the process and ended up losing my whole business because of them."

"It appears they are very understaffed based on response timed and I am very concerned they are going out of business."

"The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart."

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Elation Reviews, Pros and Cons - 2026 Software Advice