About Compulink Healthcare Solutions

Compulink’s Advantage SMART Practice® is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology, orthopaedics, ENT, mental health, podiatry, and more. Available cloud-based or server, Advantage includes smart features to help speed documentation and streamline practice workflow.

Features include specialty specific EHR, practice management, telehealth, patient portal, online scheduling, online bill pay, web registration, appointment reminders, eFax, EPCS, imaging/PACS, lab integration, inventory management, optical POS (for eyecare), analytics, MIPS dashboard, and e-commerce.

For surgical practices, an ASC module is available to pass information between clinic and surgery center. Revenue cycle management services are ...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

259 Reviews of Compulink Healthcare Solutions

Average User Ratings

Overall

4.01 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(97)

97

4 stars

(106)

106

3 stars

(28)

28

2 stars

(12)

12

1 stars

(17)

17

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 259 results

August 2020

Candy from Milestones Retina Eye Care

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Expectations More Than Met and More To Offer When I am Ready to Expand

The Compulink Help Line is Outstanding. I can easily explain my issue (or what I want to accomplish) and I am directed to the department appropriate person in a timely manner who can assist me quite efficiently and professionally.

Pros

Compulink Software is all inclusive for my current needs - a combined PM and EHR. Also, I am not locked into one type of template. For example, most my patients have Retina issues, but if a patient also happens to have another issue, I can import a problem appropriate Tab and I don't need to have it unlocked for me by the company (or pay more). I could see where this would be advantageous for a multi-specialty practice (even though I am not one). There are also multiple other resources I can choose to incorporate and use that is available as options to add to the software's capabilities (e.g., RCM) as my practice grows. The really nice thing is that I can function efficiently now and utilize Compulink Software (in all my various roles) at a good price point and still anticipate how I can incorporate what Compulink has to offer as my practice grows.

Cons

Setting up the Look Up Tables took me a long time but I was a new practice that did not have much (or any) of that information in a readily available database to put into the Look Up Tables or did not know how to organize particular information prior to being asked by Compulink to place such information into my Look Up Tables. On the plus side, needing to spend the time to build my Look Up Tables, helped me understand how the back end of the PM/EHR worked.

Reasons for Choosing Compulink Healthcare Solutions

Excellent price point based on my needs and what Compulink has to offer as well as provide options as I expand my practice.

November 2020

Kevin from Eye Care and Vision Associates LLC

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Unique practice needed an extraordinary software.

I have a nursing home based practice and therefore my practice is very unique and I issued Compulink a very difficult challenge to solve many issues with note taking and practice flow and practice management and they have lived up to every challenge so far and they have frankly surpassed my expectations in almost every scenario. This is a great software with GREAT people!

Pros

This software is very robust and therefore is capable of doing so much for my practice. The data mining and reports are an incredible tool in my practice. The ability to link in forms and mine that data has been a huge time saver for my practice. There is so much customizing that can be done that you can create the software you want. The more work you are willing to put in the more efficient and thorough you can be. This software has saved my office space hours per week in its ability to manage schedules and use data mining and run reports. The worklists they created for us have become indispensable as well. For the most part, with this software, if you can think, then they can typically do it. And most importantly, the people at Compulink have been absolutely amazing. They have an amazing group of people there and they should be proud. Can't wait to see what this will look like in my practice 5 years from now.

Cons

Can be cumbersome to customize at times, but it has always been worth the effort. I have been experiencing far too many crashes and 'freeze ups' and that can be frustrating.

Reasons for Choosing Compulink Healthcare Solutions

The thoroughness and customization features were a game changer. Also the web registration component was something else that sealed the deal. The web portal was vital to me as well. The web portal component has been disappointing so far because it has not worked properly but they are working on it and I am confident it will be fixed shortly. The ability to run the worklists and data mining was also a game changer.

Reasons for Switching to Compulink Healthcare Solutions

Aprima was cumbersome and took too many steps to find information and they didn't have the retail side of things to help with glasses.

June 2021

Robert from Robert M Easton Jr OD PA

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Compulink out performs, is used in many specialties and is worth implementing in your practice.

Compulink is a stellar company that backs up what they claim.

Pros

Remittance Posting and Patient Web Registration helps save staff time time allowing them to do other procedures.

Cons

Going from paper charts to computerization seems to add more steps but over time we have come to realize we save time on other items with computerization which makes us more effective. and efficient.

Reasons for Choosing Compulink Healthcare Solutions

Longstanding commitment to healthcare software.

Reasons for Switching to Compulink Healthcare Solutions

Eycom3 was purchased by Compulink and the [SENSITIVE CONTENT] of Eyecom3 recommended Compulink to me and I trusted his advice.

August 2020

Lisa from Silicon Valley Eye Physicians

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2020

A Compulink user since 2013

Financial reports have good flexibility. We have one location but 3 businesses under one roof. We like to track many revenue streams and we are able to do this very well.

Pros

The support team is amazing!!!!!!!!! Physician schedules can be as intricate as you need. Images easily stored in the medical record. Financial reports have good flexibility.

Cons

The web registration is very unfriendly for patients and the practice alike. We are unable to access the information other than importing. Maintaining the tables is cumbersome, not friendly, would like to hide unnecessary stuff or remove. Would like to remove or hide schedule templates we no longer use, cannot because is tied to previous schedules. Would like to return to having schedules that are applied be able to replace what is there, very time consuming to have to delete one by one. Changes made to schedules do not show up unless you close the cloud and re-log in. sorting items in tables is difficult and must be exported , sorted in excel and then re-imported. Would like a patient portal with useful functionality, access to prescriptions, etc.

Reasons for Choosing Compulink Healthcare Solutions

Flexibility of software, intergrated EHR, PM and optical in one platform.

Reasons for Switching to Compulink Healthcare Solutions

Integrated EHR and point of sale

October 2020

Perry from Lake Oconee Eye Care

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Highly recommend.

Pros

Compulink is a company that shares our values. They believe in providing the best solutions so their clients can be the best. Changing practice management software is an investment in time and resources, so we went with Compulink. We are confident they will continue to be the best solution in the future as we grow from a medium organization into a large organization.

Cons

Change is always hard, but the Compulink team is easily accessible during the implementation process.

Reasons for Choosing Compulink Healthcare Solutions

Compulink had the resouces and business philosophy to be the best choice now and in the future. Changing practice management systems is too hard to do every 3-5 years. I went with the long term best choice so we will only have to change once.

Reasons for Switching to Compulink Healthcare Solutions

Eyefinity specializes in the small optometric practice and integrates every solution into their software. As we grew the best solutions could not be integrated with Eyefinity, and Eyefinity's integrated solutions were not as good as the best solutions. Once we realized that would always be the case we decided we had to change practice management systems. RevolutionEHR did not have the resources to stay ahead of the ever changing government mandated Medicare EHR requirements, so we went with Compulink for the long term.