About Compulink Healthcare Solutions

Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management, optical POS and practice automation, which help them to manage patient care and practices' profits. The solution can either be deployed on-premise or hosted in the cloud.

Compulink Healthcare Solutions can be tailored to suit various specialties such as chiropractic, dermatology, eye care, gastroenterology, ophthalmology, orthopedic, otolaryngology, physical therapy, podiatry, rheumatology and urology. The solution features lab integration, patient scheduling capabilities, electronic billing, patient registration, reporting a...


Read More

Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

166 Reviews of Compulink Healthcare Solutions

Average User Ratings

Overall

3.94 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(60)

60

4 stars

(67)

67

3 stars

(17)

17

2 stars

(10)

10

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 166 results

August 2015

LeAnn from Larry J Bonderud OD

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

August 2015

Compulink has the best customer service reps around!

Compulink is easy to use, updates are frequent and keep you up to date on changes with EHR technology and requirements. Training is always available. The best part of this software is their customer service. They are quick to return calls and go above and beyond to solve issues.

June 2017

Shauna from Family Eye Clinic

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2017

Compulink is very user friendly, easy to train staff

it works very well in an optometry office

Pros

Mostly that it is easy to use. Most screens are self explanatory and do not require a lot of explanation. Things are easy to find.

Cons

Any custom functions can be overridden in upgrades and have less support for the custom forms. As newer practice manager, learning the building of the templates and how to make changes to them can be a bit overwhelming. I have worked on the compulink system for over 11 years and some of the set ups of the system are difficult to navigate.

December 2019

Taylor from Myeyedr

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

December 2019

Compulink Eyecare

Overall this software is easily to learn/use. However I would not recommend because of the constant crashing of the Compulink system. It is frustrating when you can't do your day to day tasks without the system freezing or shutting down.

Pros

This software is easy to maneuver and easily learned by new employees. You can quickly schedule patient appointments as well as access patient records of their last appointments, glasses orders, prescriptio s and payments.

Cons

This software freezes constantly! My manager was continually on the phone with Compulink customer service because our system would crash in the middle of a busy day with 5 patients in the office. If it wasnt completely down then it would freeze on a page and we would be stuck from 1-3 gours until Compulink fixed 'the bug' as we were told.

September 2015

Jenna from Vision Center PC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

September 2015

Long Term Client

Our office has been using the Compulink Advantage software for over 20years for billing purposes. We have been using them for EHR since 2009. As with all medical software, I believe is a slight learning curve, but the training and customer service Compulink provides helps make up for that. -- I have always been fairly tech savy, however, my software/script writing is not in the same league as the Compulink staff. I have definitely learned A LOT during the 5yrs I have been the office manager/Compulink contact for our office but I would have not have been able to do as much as I can now without the help from the Compulink staff. I have used their training services multiple times: a one-on-one training with a Compulink staff member is so beneficial. They answer any and all your questions and work to make sure you know how to handle the discussed situation so next time you can solve the problem on your own. However, they are available to help if you need it! On my first day in the OM position we had to do a large version update (9 to 10 I think). The update did not go properly and I literally lost all information/data. However, the Compulink emergency staff called me back within 10mins of my phone call and worked in conjunction with our IT staff to get all data found and reloaded within one business day. I am certain, without their help we would have not gotten as many records back as we had. -- Plus, I now schedule every update with a Compulink staff member and they are always willing to run them for me!

June 2015

Shannon from VisionFirst

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

I am an Eyecare Advantage with 10+ years experience in a multi-doctor multi-location practice.

Eyecare Advantage is geared for the optical industry and customization of the software makes our jobs much easier. Compulink offers excellent support six days a week which puts my mind at ease that help is only a phone call away. I like the fact Compulink offers various support departments depending on my question or issue and I do not get a random CSR. If I have a meaningful use question, I get directed to a meaningful use expert. If I have a billing question, I get routed to the EDI department, etc. Compulink offers a wide variety of training opportunities from live webinars to pre-recorded courses on every aspect of the software so companies can train as they see necessary and the training is available 24/7. As milestones happen in our industry such as implementation of ICD-10, Compulink keeps clients updated with resources continually available. Compulink offers a variety of a la carte features in addition to their software product such as Demand Force for automated texts and e-mail reminders to patients, etc. The software is overall user friendly and easy to program on the back-end. I do wish I had the capability to customize reports from within the software that was much more specific to the information I want to be on one report but having said that, I can pull the information needed from the built-in reports, I may just have to run two reports instead of just one. Overall very happy with this product and the functionality of it.