Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management, optical POS and practice automation, which help them to manage patient care and practices' profits. The solution can either be deployed on-premise or hosted in the cloud.

Compulink Healthcare Solutions can be tailored to suit various specialties such as chiropractic, dermatology, eye care, gastroenterology, ophthalmology, orthopedic, otolaryngology, podiatry, rheumatology and urology. The solution features lab integration, patient scheduling capabilities, electronic billing, patient registration, reporting and a HIPAA-compliant patient portal.

Compulink Healthcare Solution's billing module offers features such as eligibility inquiries, credit card processing, EDI support, inventory control and more. The practice automation application features electronic pharmacy connection, electronic renewal processing and multilingual patient handouts.

Services are offered on a monthly subscription basis. Individual modules for on-premise deployment can also be bought for a one-time fee. Support is available via phone, email and other online resources.

Compulink Healthcare Solutions Dermatology EHR
Compulink Healthcare Solutions Dermatology EHR

Compulink Healthcare Solutions Dermatology EHR

Compulink Healthcare Solutions Eye Care EHR

Compulink Healthcare Solutions Eye Care EHR

Compulink Healthcare Solutions Orthopaedic EHR

Compulink Healthcare Solutions Orthopaedic EHR

Compulink Healthcare Solutions Otolaryngology EHR

Compulink Healthcare Solutions Otolaryngology EHR

Compulink Healthcare Solutions Podiatry EHR

Compulink Healthcare Solutions Podiatry EHR

Compulink Healthcare Solutions Urology EHR

Compulink Healthcare Solutions Urology EHR

Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



142 Reviews of Compulink Healthcare Solutions

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 142 reviews

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Lexie from Ives Eyecare

Specialty:  Optometry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Previous user and potential buyer

Pros

The customer care is amazing. As a student and upcoming graduate of optometry school, I had no idea that the EHR system had so much more to offer than what was presented in school.

Cons

The cost of the product will never compare to that of something without the cloud, however, they do have hardware storage options which are less expensive.

Review Source

Amit from CloudWorkers

Specialty:  Hospital

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

All the previous visits and findings can be documented, not all software provide this feature.

Everything is great about this software, a must for a medical records' company.

Pros

Physician's performance can be assessed. It is always nice to have a dedicated staff working for you. Auto-populate feature is kinda useful.

Cons

Negatives are not tracked at all, also some negatives are useful to assess the progress of the patient. I would like to see it integrated with physician's review in google.

Review Source

Steve from Cleveland Sight Center

Specialty:  Other specialty

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Not what we were promised

Really was hoping this company actually had the goods, but have been extremely disappointed. Be VERY careful before purchasing...

Pros

Compulink has some great features such as SmartFunctions and PractiWatch and Patient Action Items, etc.
Support staff is very responsive and helpful
OK if you are only using for basic Eyecare or typical Psych practices
Nice Psych Group Note feature (IF it worked....)

Cons

Appt. Scheduler is very outdated, and no interface with Outlook
They don't seem to move very fast in fixing bugs
Implementation and QA teams seem to need much improvement
list of Limitations are adding up and causing many delays for our go-live
Perhaps they have too many different specialty versions for them to maintain?

Review Source
LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Compulink is a very easy to learn and intuitive program.

Pros

I like that you can auto populated 'positives' and that you can forward exam findings from last visit.

Cons

What I like least about Compulink is that it doesn't track your patient count for you. This makes it difficult at a school for the students.

Review Source: Capterra

Sharaine from Choices Therapy Services

Specialty:  Mental & behavioral health

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Frustrated, complicated, and expensive

I feel like there should be a better training program. Walked away feeling I had to teach myself more than what I learned in tranings. The program is complicated, has many layers. Not as comprehensive as the marketing says.

Pros

The options ... making it so it can really fit your company as much as you can, tabs are functional and used a lot.

Cons

Complicated, hard to understand, initial training is mimimal, & expensive to continue. Was so disappointed in the process of it. Felt like we were alone for most of it. Still uses DSM IV language. Not substance abuse friendly.

Review Source

Peter from Campus Eye Center

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Poor support. Outdated coding. Constant problems.

Marginal medical software that is specialty specific. Lots of frustration teaching me patience and tolerance.

Pros

Decent billing WHEN IT WORKS. Decent scheduling WHEN IT WORKS. Substandard EHR WHEN IT WORKS. Ophthalmology specific.

Cons

Poor reliability. Poor service. Lots of unkept promises of improvements and fixes. NO INTEGRITY! Unfortunately the pain of switching once you are on the software is intense.

Review Source: Capterra

Patty from Gookomis Endaad

Specialty:  Mental & behavioral health

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Changing over to Compulink's Advantage, Addiction has been a good decision. We now have the opportunity to provide significant reporting on the population we serve and deeper financial outcomes to be used for Quality Improvement.

Our switch from an electronic health record, specifically developed for primary care to Compulink's Advantage Addiction that provides documentation around behavioral health has been a good decision.There are few options available in this service field that is as flexible as Compulink. I look forward to more in-patient treatment facilities coming on board so that a consoritum of users can work together and provide additional support.

Pros

Advantage provides an immediate snapshot of a client for easy lookup and editing. Compulink's Coordinator and Trainer has been readily available to all staff to answer to the issues and any questions that come up, allowing for limited downtime or productivity. I am sure as we gain more experience, our utilization can only improve. I expect that Advantage will provide us with the necessary work process mandated by state statutes and optimal business practices.

Cons

I understand Gookomis Endaad may be the first in-patient treatment facility, which has been somewhat challenging to meet our basic needs. However, Compulink perseveres in modifying the product as we gain more experience. There are also some basic modifications that will be shared for consideration to process billing more efficiently. I would also recommend modifications to the training process. A better initial discussion regarding the implementation timelines in layman's terms would alleviate many of the pressures on the customers side, especially when there is limited IT support.

Review Source

Nicole from Grove City Optical

Ease-of-use

Functionality

April 2018

I wish we had this back!

Pros

This was the original software in my office and I miss it so much! It was way easier to navigate through

Cons

Not a word I can say bad about this software. It was easy to learn, easy to navigate and I loved it!

Review Source: Capterra

Paige from Medical Practice

Specialty:  Optometry

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Outdated software

If you are starting out new, avoid this product. If you work at an existing practice that has been using this product for a long time, do your best to learn it and do not feel bad if you feel bogged down by it.

Pros

Relatively inexpensive although you do get what you pay for which is software that is often difficult to use.

Cons

Difficult to use with a Mac. Very cluttered and full of features that are not useful for busy doctors.

Review Source

Leah from Contract/Self Employed

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Strange layout and not very user friendly.

Pros

I main thing that I like is that it is not a slow program. It loads fast from page to page, function to function.

Cons

The layout is strange, tabs are small and arranged oddly. You have use alot of tabs to view info and payment entry is also odd.

Review Source: Capterra

Aimee from Eye care

Specialty:  Optometry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I have worked with several different optometric programs and this has been the worst to learn by far

This is by far the hardest program to learn and I have worked on many others!

Pros

I honestly wish there was one thing I find positive about this but after having other programs I have nothing good
To say about this!

Cons

click here, double click there! It is way too much! Not user friendly at all! Doesn’t easily link patients together! Time clock is horrible! Always have to make sure it registered my login! There are much easier ways of doing things and Compulink seems to make everything harder and more complex than necessary!constantly having to press
Escape because it freezes up on me right while the patient is in front of me!

Review Source

Paul from Senior Sight, Inc.

Specialty:  Optometry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

My best employee

Wish I had acquired sooner for my practice.

Pros

Makes my patient documentation easy. Great applicable updates. Customer support has always been prompt and caring. Has been my best employee.

Review Source

Danny from Optometry

Specialty:  Optometry

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

User

Pros

It's better than a stone tablet. But barely. This requires 100 characters to submit but I can't think of 100 letters of positive for this absolute garbage.

Cons

It's worse than all of the other EHRs I have ever used (5). I highly doubt that the people who code this program actually have ever used it in a practical setting. It updates like crazy and shuts you out of the system and there are few universal truths in this world but one of them is, when compulink updates, you can be sure it will be worse than it was before it updated

Review Source

Eileen from A Center for VisionCare #2501

Specialty:  Ophthalmology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Compulink has great support

overall cannot have it all. Does a good job!

Pros

When I email or call for phone support. Compluink will get back to me. The employees they have are knowledgable.

Cons

The implementation and training needs more follow up and planning. I would of like to see a better plan.

Review Source

Sandra from SilverStar Medical Billing Service LLC

Specialty:  Billing services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great software

Pros

Very in-depth system. Reports are thorough and you can choose what you want to see on the reports. Claims are easy to submit.

Cons

Doesn't have multiple screens like other software (Kareo). Would be nice to bring up more than one patient to look at and compare, if needed. Patient statements still look like DOS statements - not with the times...

Review Source

Carrie from Regal Oak Counseling, LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Consistently Great Experience with Compulink

Total practice management with reliability and ease of use

Pros

The functionality, flexibility, and extensive nature of the software is impressive to say the least. It
is an affordable option that makes practice management and billing simple. There is a bit of a learning curve, but every person from sales to customer service has gone out of their way to help in all areas needed and to consistently respond to support requests. Training new people on the software has gone well. It is a powerful program that Compulink is consistently working to improve, listening to user feedback. I am relieved we went with Compulink, as we recently had Tsome rather extensive growth. the program has handled our growth without a hiccup and allowed things to continue running smooth. Perfect? No. Worth it? Definitely. Overall, they are highly recommended. There is not one area where Compulink promised and did not deliver. Their staff is professional, the tech support is knowledgeable, and everyone works hard to ensure our success. So thankful for Compulink!

Cons

Learning curve is moderate to heavy depending on experience, but comparable to the powerful nature of the software. Having some minor issues with insurance information no importing from the web registration.

Review Source: Capterra

Shaune from Black Rock Vision Center

Specialty:  Optometry

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Lots of customization, high learning curve

Pros

Lots of customization options. Many ways to make it your own and tweak the flow to match your office needs. Templates are flexible and allow you to make an exam chart that matches exactly what you are doing. It is constantly being updated and Compulink is always asking for feedback to help improve the software.

Cons

The customization is a boon but also a curse. It makes it harder to learn the software and having some experience with coding is necessary to get the full potential out of the software. The training process isn't straight forward though a large training manual and videos exist it takes time to sift through the information.

Review Source

Tiffany from CFGC

Specialty:  Mental & behavioral health

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Lackluster experience with Compulink PsychAdvantage

Pros

It has the ability to do a vast number of things. It has a lot of different reports you can run depending on what you are wanting.

Cons

We frequently have issues and it takes a while for them to resolve the issues. We are always told to simply update the software even though we just did an update a few days before. There also is no way to make sure that all billed visits have been documented.

Review Source

Steven from Steven Pinson, OD PA

Specialty:  Optometry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Zero customer service, training less than good, say they will correct things and never do, not at all intuitive.

Look elsewhere.

Pros

That I have gotten use to it. I think of changing, but dread the process, AGAIN. Electronic billing.

Cons

Just about everything. Customer service is atrocious. Lose cloud 10-20x/day, but does recover w/in 10". Date and phone should move to left most field and goes to wherever you click. Open new drop down and then have to click on a field because the cursor is not in the drop down. Iris in SLE has about 10 characters. Bookeeper says ledger is awful. Click, click, click, click. It goes on and on.....

Review Source

Stephanie from SHVC

Specialty:  Ophthalmology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Compulink

Pros

Easy to use, trainers are very useful and helpful. My last implementation coordinator was helpful and walked every step of the way.

Cons

Servers going down, 2ice in 2 days. My first implementation coordinator wasnt helpful at all. All he talked about was the football team that we are associated with.

Review Source

Displaying 1 - 20 of 142 reviews