--- title: "ModMed Software Reviews, Demo & Pricing - 2026" description: "Review of ModMed Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Web-Based EMR Software](https://www.softwareadvice.com/medical/web-based-emr-software-comparison/) / ModMed Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/alternatives/) # ModMed Review Custom quote 1 plan Wondering if ModMed is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ModMed 4.5 [(568)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Pricing Pricing available upon request ### About ModMed ModMed is a cloud-based, all-in-one platform designed for specialty medical practices of all sizes, from solo providers to multi-location groups. It serves specialties including dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, rheumatology, urology, OBGYN, allergy, and ambulatory surgery centers. Core features include a specialty-specific EHR with adaptive learning and built-in coding suggestions, practice management with scheduling and billing, and revenue cycle management with electronic claims, denial assessment, and payment auto-posting. AI ambient documentation translates provider-patient conversations into suggested notes and billing codes, reducing documentation time. Patient engagement tools cover secure messaging, telehealth, and appointment scheduling. Analytics dashboards provide clinical, operational, and financial reporting. Additional tools include ePrescribing, enhanced faxing, MIPS reporting, and medical supply procurement. The platform is accessible via web browser, iPad, and mobile apps for iOS, with no separate logins needed across modules. Support is available through the ModMed Support Assistant, whi... ch provides real-time help for product-related questions and tasks. Wondering if ModMed is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. ## ModMed User Interface ## Popular ModMed Alternatives Main Product ModMed 4.5 [(568)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.35Value for money - 4.33Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1387)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(913)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.25Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(509)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.22Customer support - 4.23Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price ## ModMed Pros and Cons We analyzed 568 verified reviews for ModMed to find out what actual users really think. Select to learn more Intuitive And Organized Interface ModMed is widely appreciated for its user-friendly design, making daily tasks like patient lookup, data entry, and navigation straightforward. Staff and patients find the system easy to learn and use, with organized layouts that keep information accessible and workflows efficient. The platform helps reduce time spent on administrative work, allowing more focus on patient care. Responsive And Helpful Support Team Users consistently highlight ModMed's customer support as responsive, friendly, and effective. The support team is quick to address issues, answer questions, and implement requested enhancements. Many reviewers note that support staff are knowledgeable, approachable, and make troubleshooting or onboarding smoother for practices. Easy Onboarding And Training Process Training with ModMed is described as straightforward, with many users able to learn the system quickly and train others with ease. The platform offers helpful resources like videos and test environments, and staff find the learning curve manageable. Support and training teams are knowledgeable and assist with smooth implementation. Complex And Unreliable Billing Features Billing and insurance processes in ModMed are a frequent source of frustration. Users report difficulties with reporting, insurance verification, and posting payments. The billing department is often unresponsive, and issues like incorrect charges, slow updates, and lack of transparency make managing billing tasks challenging for many practices. ## ModMed Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ModMed Features - Features of ModMed Activity Dashboard Alerts/Notifications Analytics Annotations API Appointment Management Appointment Scheduling Automated Scheduling Automatic Transcription Before & After Pictures Billing & Invoicing Charting Claims Management Claims Scrubbing Clinic Interoperability Code & Charge Entry Coding Assistance Communication Management Compliance Management Compliance Tracking Confirmations/Reminders Consent Forms Customizable Dashboard Dashboard Decision Support Document Management Drug Reference Database EDI EHR/EMR Integration EMR/EHR E-Prescribing File Sharing Financial Analysis Financial Management For Dermatologists For Medical Purposes For Obstetrics & Gynecology For Ophthalmologists For Orthopedics For Pain Management For Podiatrists For Urologists Handwriting Recognition HIPAA Compliant Historical Reporting Image Management Imaging and X-rays Insurance Eligibility Verification Inventory Control Inventory Management Inventory Tracking Invoice History Lab Results Machine Learning Meaningful Use Certified Medical Billing Medical Terminology Database Medication Management Messaging Mobile Access Mobile App Multi-Location Multi-Physician Multi-Provider Practice Natural Language Processing Onboarding ONC-ATCB Certified One-to-One Messaging Online Forms Onsite Registration Order Entry Patient Education Patient Engagement Patient Intake Patient Portal Patient Questionnaires Patient Records Management Patient Scheduling Payment Collection Payment Processing Performance Metrics Physician Scheduling Practice Management Progress Notes Recommendations Records Management Registration Management Reminders Remittance Advice Remote Treatment Planning Reporting/Analytics Reporting & Statistics Revenue Management Scheduling Search/Filter Self Check-In/Check-Out Self Service Portal Speech Recognition Surveys & Feedback Task Management Telemedicine Templates Treatment Planning Video Conferencing Voice Recognition Workflow Management ## ModMed Integrations ModMed Integration rated 4.8 from 10 reviews Medsender Integration rated undefined from -1 review Klara Integration rated undefined from -1 review ## ModMed User Reviews ## ModMed customer ratings - Overall rating: 4.5/5 - Total reviews: 568 ### Rating distribution - 5 stars: 396 reviews (70%) - 4 stars: 114 reviews (20%) - 3 stars: 27 reviews (5%) - 2 stars: 13 reviews (2%) - 1 star: 18 reviews (3%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.5/5 --- ### ModMed review - Overall rating: 5/5 - Reviewer: Tamia J. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered mY experiences from across the industry provides a clear picture of what it is like to use ModMed (Modernizing Medicine) today. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Doctors like the adaptive, specialty-specific templates (especially in dermatology) that let them bundle common labs and medications to cut down on repetitive clicking. #### Cons The biggest pain points with ModMed center around high costs, rigid contracts, and frustrating administrative bottlenecks, even though the specialty clinical tools work well. #### Vendor response Thank you for your review, Tamia! We're pleased to know you had a positive experience. Replied September 2026 --- ### Great experience, would recommend - Overall rating: 4/5 - Reviewer: Nicole V. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I would recommend ModMed with confidence. While I do think there is room for improvement for aesthetic medical practices, it is a great platform for practices that are primarily insurance-based. Security is excellent and the value for the money is there. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ModMed is a very robust Electronic Medial Records and Practice Management system. Some of the features we appreciate most are the built-in tools that make billing and coding easier and more accurate. We also love the ability to customize our schedule templates and sync them with our online booking platform. The ability to verify benefits in real-time is also a well-loved feature in our office as it allows us to communicate any anticipated out-of-pocket expenses to patients more accurately. #### Cons The reporting system is often very delayed, and we experience problems with it pretty regularly. Customer support is mediocre at handling these issues when they arise. #### Reasons for switching to ModMed The EMR/EHR side of the Nextech platform was not as robust as our Medical Director wanted from a billing and coding of notes standpoint. Additionally, support was poor. --- ### Mod Med Updated Review - Overall rating: 5/5 - Reviewer: Michelle A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is very positive. Our customer success manager is extremely helpful and the support teams are great. MIPS was a new process for me and the MIPS advisor we had was amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The improvements and capabilities that they continue to provide to enhance the users experience. Its a very easy software to use and maneuver in. #### Cons I still feel like the reporting capabilities can be improved to where they are more customizable without errors. #### Reasons for choosing ModMed Pricing, ease of use ease of implementation with providers and staff #### Vendor response Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. Replied March 2026 --- ### Don't waste your money on Scribe - Overall rating: 3/5 - Reviewer: Kenneth B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it is good, but it did not take long to realize that Scribe was no good. I tried to cancel the subscription. I even offered to just have them hold the subscription until Scribe is actually ready, but they will hold on to your money no matter how bad their Scribe product is. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The EMR is pretty good, but don't waste your money on Scribe. The AI is not ready and should be considered beta. Scribe does not save time and introduces errors which take time to carefully review, using the "protocols" is much faster. #### Cons Their AI product Scribe. It is no good. You will regret it. The AI listens to the visit and misses key elements of the history. The exam fills in as a text box. The diagnosis is often wrong and the plans are incomplete. #### Reasons for choosing ModMed Support team was responsive................. #### Reasons for switching to ModMed Phoenix Ortho customer service was suboptimal. Documentation was better with Mod Med --- ### If your practice is loaded, it's for you. - Overall rating: 4/5 - Reviewer: Jean S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the platform is excellent but support is poor, billing accuracy is poor and the cost is exorbitant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Mod Med is comprehensive, allowing a physician to keep thorough notes, save procedure images and participate with MIPS and the like. #### Cons The cost is exorbitant and the support can be very poor with delayed responses. Also, the billing was often inaccurate, necessitating tickets, calls, etc. #### Reasons for switching to ModMed Athena was leaving too much money on the table as it wasn't able to bill correctly or appeal. --- ### High Cost, Low Flexibility: A Cautionary Experience with Modernizing Medicine - Overall rating: 2/5 - Reviewer: Danny A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid contractual structure. I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team. The contract is highly restrictive, there is little to no ability to downgrade, and even in the setting of major practice changes, such as selling a practice, the financial obligations remain in place. This creates significant long-term risk for smaller or evolving practices. From a value standpoint, the cost is difficult to justify. The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with preloaded CPT codes and seamless transmission to major labs like Quest Diagnostics or Labcorp. Overall, between the high cost, limited flexibility, and operational inefficiencies, I would advise practices especially smaller or independent groups to carefully review contract terms and consider alternative EHR options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I like most about Modernizing Medicine is its streamlined, single-page layout, which makes it easy to navigate key sections like past medical history, surgical history, and the assessment and plan without jumping between screens. The interface is intuitive and allows quick access to essential clinical information. Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which reduces repetitive tasks and improves workflow efficiency in daily practice. #### Cons Despite its high cost, approximately $800–$1,000 per user per month, plus additional fees for services like faxing and integrations.Modernizing Medicine lacks some basic functionality that is standard in lower-cost EHRs. For example, lab ordering is not fully optimized. Many labs are not preloaded with CPT codes, requiring manual entry for each test and each lab vendor (e.g., Quest or LabCorp). This creates a significant administrative burden, as practices may need to input hundreds or even thousands of codes to enable proper lab transmission and barcoding. In contrast, lower-cost systems such as Practice Fusion often have these features built in from the start. Additionally, the note structure is not ideal. The assessment and plan are not clearly paired together, which can make documentation less intuitive and harder for other providers to quickly interpret. This impacts clinical communication and reduces overall note clarity. #### Reasons for switching to ModMed I thought that ModMed would increase my productivity and flow. #### Vendor response Hi Danny, Thank you for taking the time to provide this feedback. Your insights are incredibly valuable to us and crucial for helping us identify areas for improvement. Please know that we take your comments seriously and are committed to using them to make meaningful changes. Please contact our team at responseteam@modmed.com so we can learn more. Replied May 2026 --- ### Super user friendly! - Overall rating: 5/5 - Reviewer: Liliana A. - Verified reviewer: Yes - Industry: Plastics - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I am a fan of modmed! It is user friendly to the providers and all office staff. We also use the Modmed billing team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that modmed is always evolving. I have used them for some time now and they are always releasing updates to make sure my office has all the tools needed to succeed. #### Cons The website seems to crash a lot. Tends to have down time and a lot of error messages come up. The good thing is they never last! #### Reasons for switching to ModMed Nextech wasn't as user friendly for the clinical staff. --- ### We enjoy ModMed - Overall rating: 4/5 - Reviewer: Sarah Kate H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, we really enjoy the functionality of ModMed. We like that it is web based and we seem to not have too many issues with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Our practice works out of two separate EMR systems so we are able to see functionality out of both systems and compare. We love ModMed and wish they offered Cardiology so we could switch all of our practices over to just ModMed. We currently use it for Dermatology and Allergy & Asthma. The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak for the Clinical side but our physicians seem to think it is user friendly and are happy with their purchase. #### Cons Customer support could use some work. It seems when we have some issues, it is extremely difficult to get someone to speak with you directly on the phone rather than by email. This delays fixing things. #### Reasons for switching to ModMed Another practice recommended due to the advanced functionality compared to the other system. #### Vendor response Sara Kate, we're so happy you're enjoying ModMed's EHR. Thank you for sharing! Replied October 2025 --- ### Use at your own risk. - Overall rating: 1/5 - Reviewer: Maria U. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered The only good thing about this experience was the trainer [sensitive content hidden]. She was very helpful even though I expressed multiple times how much I hated this system. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Nothing!, Going from Exscribe to MOD MED is a joke. They lied about initial pricing, I was quoted a completely different price. I feel like I was sold on a program that is nothing like what we are using. Not Orthopedic friendly! #### Cons My provider is older and using this system was suppose to be much easier but it is not. We still don't have any of our files transferred over. #### Reasons for switching to ModMed It was bought out by modmed, but we are not happy at all #### Vendor response Thank you for letting us know about this. We want to work with you to understand what happened. Please contact us at responseteam@modmed.com so we can follow up. Replied October 2025 --- ### Good Vendor with a Product that Really Helps - Overall rating: 4/5 - Reviewer: Christian B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it was about what I would expect as far it goes for working with an external vendor. They held up their end and assisted us as needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ModMed was easy to integrate with and provided data that met the requirements that we were looking for. Their pricing was reasonable and we found a hybrid solution that worked for us. #### Cons There were a few hiccups along the way with setting up the integration and for the most part we received good support through the process, although sometimes they were hard to reach. --- Showing 1 - 10 of 568 Reviews [See All Reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) ## ModMed Popular Comparisons [Tebra vs ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/kareo/)[athenaOne vs ModMed](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/electronic-medical-assistant/)[Carepatron vs ModMed](https://www.softwareadvice.com/medical/care-patron-profile/vs/electronic-medical-assistant/)[RXNT vs ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/rxnt-emr/)[DocVilla vs ModMed](https://www.softwareadvice.com/medical/docvilla-profile/vs/electronic-medical-assistant/)[AdvancedEHR vs ModMed](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/2446-electronic-medical-assistant/)[PatientNow vs ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/patientnow/)[HST Pathways vs ModMed](https://www.softwareadvice.com/compare/2446-electronic-medical-assistant/vs/480428-HST-Pathways/)[DrChrono vs ModMed](https://www.softwareadvice.com/medical/drchrono-profile/vs/electronic-medical-assistant/)[Phreesia vs ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/phreesia/)[Elation vs ModMed](https://www.softwareadvice.com/medical/elation-emr-profile/vs/electronic-medical-assistant/)[Pabau vs ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/pabau/)[CureMD vs ModMed](https://www.softwareadvice.com/mental-health/curemd-profile/vs/electronic-medical-assistant/)[PrognoCIS vs ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/prognocis-bizmatics/)[Health Cloud vs ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/salesforce-health-cloud/)[CharmHealth vs ModMed](https://www.softwareadvice.com/medical/charmehr-profile/vs/electronic-medical-assistant/) [Compare All Alternatives](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/alternatives/) ## Other Top Recommended Web-Based EMR Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (509) Recently recommended **313** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (913) Recently recommended **260** times [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (467) Recently recommended **259** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **155** times Stuck Between Options? 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