---
title: "ModMed Software Reviews, Demo & Pricing - 2026"
description: "Review of ModMed Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/"
page_type: "product"
language: "en"
---

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ModMed

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Overview

[Reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/alternatives/)

# ModMed Review

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Wondering if ModMed is right for your practice?

Our Web-Based EMR Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ModMed

4.5

[(566)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)

Pricing

Pricing available upon request

### About ModMed

ModMed is a cloud-based, all-in-one platform designed for specialty medical practices of all sizes, from solo providers to multi-location groups. It serves specialties including dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, rheumatology, urology, OBGYN, allergy, and ambulatory surgery centers.

Core features include a specialty-specific EHR with adaptive learning and built-in coding suggestions, practice management with scheduling and billing, and revenue cycle management with electronic claims, denial assessment, and payment auto-posting. AI ambient documentation translates provider-patient conversations into suggested notes and billing codes, reducing documentation time. Patient engagement tools cover secure messaging, telehealth, and appointment scheduling. Analytics dashboards provide clinical, operational, and financial reporting. Additional tools include ePrescribing, enhanced faxing, MIPS reporting, and medical supply procurement.

The platform is accessible via web browser, iPad, and mobile apps for iOS, with no separate logins needed across modules. Support is available through the ModMed Support Assistant, whi...

ch provides real-time help for product-related questions and tasks.

Do you work for ModMed? [Manage this product listing](https://www.g2.com/products/modmed/claim_requests/new?auto=true)

Wondering if ModMed is right for your practice?

Our Web-Based EMR Software selection experts can help you in 15 minutes or less.

## ModMed User Interface

## Popular ModMed Alternatives

Main Product

ModMed

4.5

[(566)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.35Value for money
-   4.33Customer support
-   4.46Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

3.9

[(1384)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.65Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(913)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.55Value for money
-   3.64Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.55Value for money
-   4.48Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.19Value for money
-   4.21Customer support
-   4.22Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/)

5.0

[(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/)

Ratings Breakdown

-   4.97Ease of use
-   4.94Value for money
-   4.96Customer support
-   4.96Functionality

Pricing

Starting at $100.00 per month

Get Price

## ModMed Pros and Cons

We analyzed 566 verified reviews for ModMed to find out what actual users really think.

Select to learn more

Intuitive And Organized Interface

ModMed is widely appreciated for its user-friendly design, making daily tasks like patient lookup, data entry, and navigation straightforward. Staff and patients find the system easy to learn and use, with organized layouts that keep information accessible and workflows efficient. The platform helps reduce time spent on administrative work, allowing more focus on patient care.

Responsive And Helpful Support Team

Users consistently highlight ModMed's customer support as responsive, friendly, and effective. The support team is quick to address issues, answer questions, and implement requested enhancements. Many reviewers note that support staff are knowledgeable, approachable, and make troubleshooting or onboarding smoother for practices.

Easy Onboarding And Training Process

Training with ModMed is described as straightforward, with many users able to learn the system quickly and train others with ease. The platform offers helpful resources like videos and test environments, and staff find the learning curve manageable. Support and training teams are knowledgeable and assist with smooth implementation.

Complex And Unreliable Billing Features

Billing and insurance processes in ModMed are a frequent source of frustration. Users report difficulties with reporting, insurance verification, and posting payments. The billing department is often unresponsive, and issues like incorrect charges, slow updates, and lack of transparency make managing billing tasks challenging for many practices.

## ModMed Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ModMed Features

-   Features of ModMed
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Analytics
    
    Annotations
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Automatic Transcription
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Charting
    
    Claims Management
    
    Claims Scrubbing
    
    Clinic Interoperability
    
    Code & Charge Entry
    
    Coding Assistance
    
    Communication Management
    
    Compliance Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Consent Forms
    
    Customizable Dashboard
    
    Dashboard
    
    Decision Support
    
    Document Management
    
    Drug Reference Database
    
    EDI
    
    EHR/EMR Integration
    
    EMR/EHR
    
    E-Prescribing
    
    File Sharing
    
    Financial Analysis
    
    Financial Management
    
    For Dermatologists
    
    For Medical Purposes
    
    For Obstetrics & Gynecology
    
    For Ophthalmologists
    
    For Orthopedics
    
    For Pain Management
    
    For Podiatrists
    
    For Urologists
    
    Handwriting Recognition
    
    HIPAA Compliant
    
    Historical Reporting
    
    Image Management
    
    Imaging and X-rays
    
    Insurance Eligibility Verification
    
    Inventory Control
    
    Inventory Management
    
    Inventory Tracking
    
    Invoice History
    
    Lab Results
    
    Machine Learning
    
    Meaningful Use Certified
    
    Medical Billing
    
    Medical Terminology Database
    
    Medication Management
    
    Messaging
    
    Mobile Access
    
    Mobile App
    
    Multi-Location
    
    Multi-Physician
    
    Multi-Provider Practice
    
    Natural Language Processing
    
    Onboarding
    
    ONC-ATCB Certified
    
    One-to-One Messaging
    
    Online Forms
    
    Onsite Registration
    
    Order Entry
    
    Patient Education
    
    Patient Engagement
    
    Patient Intake
    
    Patient Portal
    
    Patient Questionnaires
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Collection
    
    Payment Processing
    
    Performance Metrics
    
    Physician Scheduling
    
    Practice Management
    
    Progress Notes
    
    Recommendations
    
    Records Management
    
    Registration Management
    
    Reminders
    
    Remittance Advice
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Scheduling
    
    Search/Filter
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    Speech Recognition
    
    Surveys & Feedback
    
    Task Management
    
    Telemedicine
    
    Templates
    
    Treatment Planning
    
    Video Conferencing
    
    Voice Recognition
    
    Workflow Management
    

## ModMed Integrations

ModMed

Integration rated 4.8 from 10 reviews

Medsender

Integration rated undefined from -1 review

Klara

Integration rated undefined from -1 review

## ModMed User Reviews

## ModMed customer ratings

- Overall rating: 4.5/5
- Total reviews: 566

### Rating distribution

- 5 stars: 395 reviews (70%)
- 4 stars: 113 reviews (20%)
- 3 stars: 27 reviews (5%)
- 2 stars: 13 reviews (2%)
- 1 star: 18 reviews (3%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.3/5
- Customer support: 4.3/5
- Functionality: 4.5/5

---

### ModMed Review: Exceptional Specialty Charting Hindered by High Costs and Administrative Friction

- Overall rating: 5/5
- Reviewer: Sriprada B.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

The overall experience with ModMed is defined by an outstanding, specialty-tailored clinical interface balanced against notable administrative and financial friction. Clinicians consistently praise its intuitive iPad application, specialty-specific exam templates, and adaptive AI coding, which streamline point-of-care documentation and significantly reduce post-visit charting time. However, overall satisfaction is often tempered on the administrative side by complex reporting, restrictive multi-year contracts, steep per-user pricing, and slow customer support response times when technical or billing issues arise. Ultimately, ModMed offers a best-in-class EHR workflow for specialized medical practices, provided the team is prepared to navigate its high cost and administrative overhead.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What stands out most about ModMed (Modernizing Medicine) is its specialty-specific, touch-native design that eliminates the clunky, generic workflows of traditional Electronic Health Records (EHRs). Built directly by practicing specialists in fields like dermatology, orthopedics, and gastroenterology, it features an interactive anatomical atlas optimized for iPad that allows clinicians to tap body diagrams to instantly generate structured SOAP notes, billable ICD-10/CPT codes, and prescriptions during patient visits. By integrating these adaptive, specialty-tailored templates with ambient AI scribing and end-to-end practice management into a single cloud suite, ModMed dramatically reduces documentation time, minimizes administrative burnout, and speeds up revenue cycles for specialized practices.

#### Cons

Despite its strengths in specialty documentation, ModMed falls short due to high pricing, rigid multi-year contracts, and mediocre customer support that can leave practices stuck when issues arise. While the iPad clinical interface is strong, its administrative and Practice Management side is far less polished, featuring rigid financial reporting, tedious manual coding required for third-party lab integrations, and frustrating feature gaps that force staff to constantly switch between mobile and desktop browsers. Combined with occasional system lag during concurrent multi-user editing, these drawbacks create operational friction and high overhead for smaller or fast-growing medical practices.

---

### If your practice is loaded, it's for you.

- Overall rating: 4/5
- Reviewer: Jean S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, the platform is excellent but support is poor, billing accuracy is poor and the cost is exorbitant.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Mod Med is comprehensive, allowing a physician to keep thorough notes, save procedure images and participate with MIPS and the like.

#### Cons

The cost is exorbitant and the support can be very poor with delayed responses. Also, the billing was often inaccurate, necessitating tickets, calls, etc.

#### Reasons for switching to ModMed

Athena was leaving too much money on the table as it wasn't able to bill correctly or appeal.

---

### Don't waste your money on Scribe

- Overall rating: 3/5
- Reviewer: Kenneth B.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall it is good, but it did not take long to realize that Scribe was no good. I tried to cancel the subscription. I even offered to just have them hold the subscription until Scribe is actually ready, but they will hold on to your money no matter how bad their Scribe product is.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

The EMR is pretty good, but don't waste your money on Scribe. The AI is not ready and should be considered beta. Scribe does not save time and introduces errors which take time to carefully review, using the "protocols" is much faster.

#### Cons

Their AI product Scribe. It is no good. You will regret it. The AI listens to the visit and misses key elements of the history. The exam fills in as a text box. The diagnosis is often wrong and the plans are incomplete.

#### Reasons for choosing ModMed

Support team was responsive.................

#### Reasons for switching to ModMed

Phoenix Ortho customer service was suboptimal. Documentation was better with Mod Med

---

### We enjoy ModMed

- Overall rating: 4/5
- Reviewer: Sarah Kate H.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, we really enjoy the functionality of ModMed. We like that it is web based and we seem to not have too many issues with it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Our practice works out of two separate EMR systems so we are able to see functionality out of both systems and compare. We love ModMed and wish they offered Cardiology so we could switch all of our practices over to just ModMed. We currently use it for Dermatology and Allergy & Asthma. The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak for the Clinical side but our physicians seem to think it is user friendly and are happy with their purchase.

#### Cons

Customer support could use some work. It seems when we have some issues, it is extremely difficult to get someone to speak with you directly on the phone rather than by email. This delays fixing things.

#### Reasons for switching to ModMed

Another practice recommended due to the advanced functionality compared to the other system.

#### Vendor response

Sara Kate, we're so happy you're enjoying ModMed's EHR. Thank you for sharing!

Replied October 2025

---

### High Cost, Low Flexibility: A Cautionary Experience with Modernizing Medicine

- Overall rating: 2/5
- Reviewer: Danny A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid contractual structure. I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team. The contract is highly restrictive, there is little to no ability to downgrade, and even in the setting of major practice changes, such as selling a practice, the financial obligations remain in place. This creates significant long-term risk for smaller or evolving practices. From a value standpoint, the cost is difficult to justify. The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with preloaded CPT codes and seamless transmission to major labs like Quest Diagnostics or Labcorp. Overall, between the high cost, limited flexibility, and operational inefficiencies, I would advise practices especially smaller or independent groups to carefully review contract terms and consider alternative EHR options.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

What I like most about Modernizing Medicine is its streamlined, single-page layout, which makes it easy to navigate key sections like past medical history, surgical history, and the assessment and plan without jumping between screens. The interface is intuitive and allows quick access to essential clinical information. Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which reduces repetitive tasks and improves workflow efficiency in daily practice.

#### Cons

Despite its high cost, approximately $800–$1,000 per user per month, plus additional fees for services like faxing and integrations.Modernizing Medicine lacks some basic functionality that is standard in lower-cost EHRs. For example, lab ordering is not fully optimized. Many labs are not preloaded with CPT codes, requiring manual entry for each test and each lab vendor (e.g., Quest or LabCorp). This creates a significant administrative burden, as practices may need to input hundreds or even thousands of codes to enable proper lab transmission and barcoding. In contrast, lower-cost systems such as Practice Fusion often have these features built in from the start. Additionally, the note structure is not ideal. The assessment and plan are not clearly paired together, which can make documentation less intuitive and harder for other providers to quickly interpret. This impacts clinical communication and reduces overall note clarity.

#### Reasons for switching to ModMed

I thought that ModMed would increase my productivity and flow.

#### Vendor response

Hi Danny, Thank you for taking the time to provide this feedback. Your insights are incredibly valuable to us and crucial for helping us identify areas for improvement. Please know that we take your comments seriously and are committed to using them to make meaningful changes. Please contact our team at responseteam@modmed.com so we can learn more.

Replied May 2026

---

### Use at your own risk.

- Overall rating: 1/5
- Reviewer: Maria U.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

The only good thing about this experience was the trainer [sensitive content hidden]. She was very helpful even though I expressed multiple times how much I hated this system.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Nothing!, Going from Exscribe to MOD MED is a joke. They lied about initial pricing, I was quoted a completely different price. I feel like I was sold on a program that is nothing like what we are using. Not Orthopedic friendly!

#### Cons

My provider is older and using this system was suppose to be much easier but it is not. We still don't have any of our files transferred over.

#### Reasons for switching to ModMed

It was bought out by modmed, but we are not happy at all

#### Vendor response

Thank you for letting us know about this. We want to work with you to understand what happened. Please contact us at responseteam@modmed.com so we can follow up.

Replied October 2025

---

### Great company to work with

- Overall rating: 4/5
- Reviewer: Marc H.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great. From the first conversation from our sales rep all the way to meeting people at MOMENTUM, ModMed has been a great overall experience. I would highly recommend.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the trainers we worked with during implementation. Very eager to be as helpful as possible.

#### Cons

The inconsistency of communication when submitting support cases. At times the communication has been great, but others? There have been times our biller has submitted cases about billing issues and never heard back. That’s unacceptable

#### Reasons for switching to ModMed

ModMed purchased the Sammy EMR. We were offered a ModMed demo explaining that we could either implement EMA or self explore other options.

#### Vendor response

We value your feedback, Marc! Thank you for taking the time to leave us a review.

Replied March 2025

---

### ModMed is more than a tool for your practice!

- Overall rating: 5/5
- Reviewer: Judith S.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The staff is knowledgeable and kind. I appreciate their patience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

My practice loves the EMR. The system is clearly the top EMR for derm. We have been on this software since 2014 and find its ease of use and user friendliness such a plus. New, inexperienced staff are so intimidated but quickly learn the system. It just makes sense!

#### Cons

I wish the PM were a little more mature. There are still so many things I would like to see. I like to trend and compare year over year but there is a two year data limitation. You can still get data but you have to request it. That is frustrating to me.

#### Reasons for choosing ModMed

The EMR was very powerful. It had more features when it came to dermatology needs

#### Vendor response

We value your feedback, Judith! Thank you for taking the time to leave us a review.

Replied February 2025

---

### Good Vendor with a Product that Really Helps

- Overall rating: 4/5
- Reviewer: Christian B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall it was about what I would expect as far it goes for working with an external vendor. They held up their end and assisted us as needed.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

ModMed was easy to integrate with and provided data that met the requirements that we were looking for. Their pricing was reasonable and we found a hybrid solution that worked for us.

#### Cons

There were a few hiccups along the way with setting up the integration and for the most part we received good support through the process, although sometimes they were hard to reach.

---

### office mgr

- Overall rating: 5/5
- Reviewer: Jill S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

One of the best in derm modules in EHR. Easy to train new employes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

very user friendly and easy to use. Easy to train new employees.

#### Cons

the constant updates. It tends to change some of the work flow some for the better and some makes some things difficult

#### Reasons for choosing ModMed

The ease of using it. It made our clinic able to see more patients due to the ease of using it.

#### Reasons for switching to ModMed

It was horrible for derm. We would lose data.

#### Vendor response

We value your feedback, Jill! Thank you for taking the time to leave us a review.

Replied February 2025

---

Showing 1 - 10 of 566 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)

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