--- title: "ModMed Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ModMed. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ModMed is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Web-Based EMR Software](https://www.softwareadvice.com/medical/web-based-emr-software-comparison/) / [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) / ModMed Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/alternatives/) # ModMed User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 371 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 250 reviews (67%) - 4 stars: 76 reviews (20%) - 3 stars: 20 reviews (5%) - 2 stars: 10 reviews (3%) - 1 star: 15 reviews (4%) ### Most mentioned pros - What I like most about Modernizing Medicine is its streamlined, single-page layout, which makes it easy to navigate key sections like past medical history, surgical history, and the assessment and plan without jumping between screens. - The interface is intuitive and allows quick access to essential clinical information. - It’s the best way to chart dermatology as you have pictures to click on for location and lots of prepopulated dermatology disease states ### Most mentioned cons - The assessment and plan are not clearly paired together, which can make documentation less intuitive and harder for other providers to quickly interpret. - My biggest con is the reporting system I find difficult to navigate at times and as a person in the billing department, we do not like the transaction you have to use for a returned payment. - When saving height and weight in patient's chart , that information does not transfer to next visit so I have to keep asking patient again and again , unlike weight people's height does not change. ## ModMed customer reviews Showing reviews 1-25 of 371 (page 1). ### ModMed Review: Exceptional Specialty Charting Hindered by High Costs and Administrative Friction - Overall rating: 5/5 - Reviewer: Sriprada B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered The overall experience with ModMed is defined by an outstanding, specialty-tailored clinical interface balanced against notable administrative and financial friction. Clinicians consistently praise its intuitive iPad application, specialty-specific exam templates, and adaptive AI coding, which streamline point-of-care documentation and significantly reduce post-visit charting time. However, overall satisfaction is often tempered on the administrative side by complex reporting, restrictive multi-year contracts, steep per-user pricing, and slow customer support response times when technical or billing issues arise. Ultimately, ModMed offers a best-in-class EHR workflow for specialized medical practices, provided the team is prepared to navigate its high cost and administrative overhead. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stands out most about ModMed (Modernizing Medicine) is its specialty-specific, touch-native design that eliminates the clunky, generic workflows of traditional Electronic Health Records (EHRs). Built directly by practicing specialists in fields like dermatology, orthopedics, and gastroenterology, it features an interactive anatomical atlas optimized for iPad that allows clinicians to tap body diagrams to instantly generate structured SOAP notes, billable ICD-10/CPT codes, and prescriptions during patient visits. By integrating these adaptive, specialty-tailored templates with ambient AI scribing and end-to-end practice management into a single cloud suite, ModMed dramatically reduces documentation time, minimizes administrative burnout, and speeds up revenue cycles for specialized practices. #### Cons Despite its strengths in specialty documentation, ModMed falls short due to high pricing, rigid multi-year contracts, and mediocre customer support that can leave practices stuck when issues arise. While the iPad clinical interface is strong, its administrative and Practice Management side is far less polished, featuring rigid financial reporting, tedious manual coding required for third-party lab integrations, and frustrating feature gaps that force staff to constantly switch between mobile and desktop browsers. Combined with occasional system lag during concurrent multi-user editing, these drawbacks create operational friction and high overhead for smaller or fast-growing medical practices. --- ### If your practice is loaded, it's for you. - Overall rating: 4/5 - Reviewer: Jean S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the platform is excellent but support is poor, billing accuracy is poor and the cost is exorbitant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Mod Med is comprehensive, allowing a physician to keep thorough notes, save procedure images and participate with MIPS and the like. #### Cons The cost is exorbitant and the support can be very poor with delayed responses. Also, the billing was often inaccurate, necessitating tickets, calls, etc. #### Reasons for switching to ModMed Athena was leaving too much money on the table as it wasn't able to bill correctly or appeal. --- ### Amazing Update ! - Overall rating: 5/5 - Reviewer: LIDIA M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Still think that this is the best EMR in the industry, that as a MEdical Assistant I have worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it has improved tremedously, the AI intergration makes it a lot better for the documentation part of a patient's visit. #### Cons Well, like everything, new updates have positive and negative aspects, the only thing that makes me a bit hesitant, is the part that sometimes the AI does not capture everything. Still to this day, EMA freezes, and that slows things down. #### Vendor response Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share. Replied June 2026 --- ### High Cost, Low Flexibility: A Cautionary Experience with Modernizing Medicine - Overall rating: 2/5 - Reviewer: Danny A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid contractual structure. I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team. The contract is highly restrictive, there is little to no ability to downgrade, and even in the setting of major practice changes, such as selling a practice, the financial obligations remain in place. This creates significant long-term risk for smaller or evolving practices. From a value standpoint, the cost is difficult to justify. The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully integrated lab ordering with preloaded CPT codes and seamless transmission to major labs like Quest Diagnostics or Labcorp. Overall, between the high cost, limited flexibility, and operational inefficiencies, I would advise practices especially smaller or independent groups to carefully review contract terms and consider alternative EHR options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I like most about Modernizing Medicine is its streamlined, single-page layout, which makes it easy to navigate key sections like past medical history, surgical history, and the assessment and plan without jumping between screens. The interface is intuitive and allows quick access to essential clinical information. Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which reduces repetitive tasks and improves workflow efficiency in daily practice. #### Cons Despite its high cost, approximately $800–$1,000 per user per month, plus additional fees for services like faxing and integrations.Modernizing Medicine lacks some basic functionality that is standard in lower-cost EHRs. For example, lab ordering is not fully optimized. Many labs are not preloaded with CPT codes, requiring manual entry for each test and each lab vendor (e.g., Quest or LabCorp). This creates a significant administrative burden, as practices may need to input hundreds or even thousands of codes to enable proper lab transmission and barcoding. In contrast, lower-cost systems such as Practice Fusion often have these features built in from the start. Additionally, the note structure is not ideal. The assessment and plan are not clearly paired together, which can make documentation less intuitive and harder for other providers to quickly interpret. This impacts clinical communication and reduces overall note clarity. #### Reasons for switching to ModMed I thought that ModMed would increase my productivity and flow. #### Vendor response Hi Danny, Thank you for taking the time to provide this feedback. Your insights are incredibly valuable to us and crucial for helping us identify areas for improvement. Please know that we take your comments seriously and are committed to using them to make meaningful changes. Please contact our team at responseteam@modmed.com so we can learn more. Replied May 2026 --- ### We enjoy ModMed - Overall rating: 4/5 - Reviewer: Sarah Kate H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, we really enjoy the functionality of ModMed. We like that it is web based and we seem to not have too many issues with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Our practice works out of two separate EMR systems so we are able to see functionality out of both systems and compare. We love ModMed and wish they offered Cardiology so we could switch all of our practices over to just ModMed. We currently use it for Dermatology and Allergy & Asthma. The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak for the Clinical side but our physicians seem to think it is user friendly and are happy with their purchase. #### Cons Customer support could use some work. It seems when we have some issues, it is extremely difficult to get someone to speak with you directly on the phone rather than by email. This delays fixing things. #### Reasons for switching to ModMed Another practice recommended due to the advanced functionality compared to the other system. #### Vendor response Sara Kate, we're so happy you're enjoying ModMed's EHR. Thank you for sharing! Replied October 2025 --- ### Great company to work with - Overall rating: 4/5 - Reviewer: Marc H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. From the first conversation from our sales rep all the way to meeting people at MOMENTUM, ModMed has been a great overall experience. I would highly recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the trainers we worked with during implementation. Very eager to be as helpful as possible. #### Cons The inconsistency of communication when submitting support cases. At times the communication has been great, but others? There have been times our biller has submitted cases about billing issues and never heard back. That’s unacceptable #### Reasons for switching to ModMed ModMed purchased the Sammy EMR. We were offered a ModMed demo explaining that we could either implement EMA or self explore other options. #### Vendor response We value your feedback, Marc! Thank you for taking the time to leave us a review. Replied March 2025 --- ### ModMed is more than a tool for your practice! - Overall rating: 5/5 - Reviewer: Judith S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The staff is knowledgeable and kind. I appreciate their patience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros My practice loves the EMR. The system is clearly the top EMR for derm. We have been on this software since 2014 and find its ease of use and user friendliness such a plus. New, inexperienced staff are so intimidated but quickly learn the system. It just makes sense! #### Cons I wish the PM were a little more mature. There are still so many things I would like to see. I like to trend and compare year over year but there is a two year data limitation. You can still get data but you have to request it. That is frustrating to me. #### Reasons for choosing ModMed The EMR was very powerful. It had more features when it came to dermatology needs #### Vendor response We value your feedback, Judith! Thank you for taking the time to leave us a review. Replied February 2025 --- ### Use at your own risk. - Overall rating: 1/5 - Reviewer: Maria U. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered The only good thing about this experience was the trainer [sensitive content hidden]. She was very helpful even though I expressed multiple times how much I hated this system. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Nothing!, Going from Exscribe to MOD MED is a joke. They lied about initial pricing, I was quoted a completely different price. I feel like I was sold on a program that is nothing like what we are using. Not Orthopedic friendly! #### Cons My provider is older and using this system was suppose to be much easier but it is not. We still don't have any of our files transferred over. #### Reasons for switching to ModMed It was bought out by modmed, but we are not happy at all #### Vendor response Thank you for letting us know about this. We want to work with you to understand what happened. Please contact us at responseteam@modmed.com so we can follow up. Replied October 2025 --- ### ModMed....get some - Overall rating: 4/5 - Reviewer: Steve R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a gentle learning cure with my MAs. We are at the point of knowing how to streamline our patient interactions with documentations to complete charting in a timely and accurate fashion. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -The patient data is organized well on one screen although some quick access tweaks could be added as noted in the cons. -Physical exam is robust but could use some additional tweaks. -The ICD 10s with associated patient education points is robust -The algorithm for calculating E&M codes is fare #### Cons -Limited amount of saved common prescriptions -Unable to add a saved common prescription without opening an active chart -Lake of simple interface to edit save common prescriptions -Lake of quick access to add height and weight to make sending prescriptions more streamlined for pediatric patients -Frustration when adding height and weight on a pediatric patient when sending a prescription and is unable to be saved for the an additional prescription -Lake of quick access to add medication allergies -Tasks are not included in summary with patient chart encounters -Physical exam missing some key descriptions that my MA has to input manually #### Reasons for switching to ModMed My prior EMR software, Allmeds, was not supported at the end of 2023 and we had to switch. In addition, we were looking forward to have an integrated EMR with practice management software as we had Allmeds and Allscripts. This makes billing more streamlined. #### Vendor response We value your feedback, Steve! Thank you for taking the time to leave us a review. Replied February 2025 --- ### There is always Pros and Cons - Overall rating: 4/5 - Reviewer: Hazel M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this has been a good system. I have used MedStar, Athena, Prognocis and now Modmed. I would choose Modmed again. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's nice to have the body in the chart and click on the part you need. It can help with getting authorizations for our patients. #### Cons When you select add an attachment to the visit, it does not print with the visit note to send to the insurance company. My providers would have liked to have this feature such as adding radiology to visit's to support. #### Reasons for choosing ModMed The provider liked Modmed's body charting better #### Reasons for switching to ModMed We saw Modmed at a show and it was what we needed #### Vendor response We appreciate your feedback, Hazel. Thank you! Replied February 2025 --- ### Samantha H - ModMed Review - Overall rating: 5/5 - Reviewer: Samantha H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I can't complain about ModMed and love how helpful the support staff is when we have to call. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how user friendly it is and how organized the system is. #### Cons When insurance eligibility doesn't work. #### Reasons for switching to ModMed Update all paper charts to EMR for a busy dermatology practice #### Vendor response Thank you, Samantha! We appreciate the positive comment. Replied February 2025 --- ### LOVE MOD MED! - Overall rating: 5/5 - Reviewer: LISSETTE E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GREAT EXPERIENCE! LOVE WORKING WITH MOD MED #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros HOW EASY IT IS TO USE THE SYSTEM. EVERYTHING NEEDED TO RUN THE PRACTICE CAN BE DONE DIRECTLY THROUGH MOD MED. #### Cons PACKAGES OPTION IS A LITTLE TOO MUCH. CONFUSING TO EXPLAIN TO STAFF #### Reasons for switching to ModMed MOD MED IS A NEWER MORE AUTOMIZED SYSTEM THAT ALLOWS US TO INTEGRATE MEDICAL RECORDS #### Vendor response We appreciate your feedback, Lissette. Thank you! Replied February 2025 --- ### Incredible Experience with ModMed and Highly Recommend!! - Overall rating: 5/5 - Reviewer: Sheila A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been great as it was not difficult to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The options that are available that makes notes thorough, therefore improves reimbursements. #### Cons I don't have anything negative to say in regards to ModMed. #### Reasons for switching to ModMed I assume our company was searching for a program that would be thorough #### Vendor response We're so happy you're enjoying; thank you for sharing, Sheila! Replied February 2025 --- ### Easy to use - Overall rating: 5/5 - Reviewer: Tracy K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Mod Med for over 7 years. It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less time in an iPad. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros The ease of use in charting patients. Any diagnosis leads you to answer questions to better serve the patient #### Cons Sometimes when there are updates, things get stuck and you have to fix it #### Reasons for switching to ModMed Template creating was getting harder and harder #### Vendor response We're so happy you're enjoying; thank you for sharing, Tracy. Replied February 2025 --- ### Excellent product that is user friendly! - Overall rating: 4/5 - Reviewer: Jennifer P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent! We are looking forward to the new integration with Klara which we feel will enhance the patient experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Modmed is an easy to use platform for both front office staff as well as the provider team. Continuity in flow and accessing records easily is vital in a fast paced clinical environment. #### Cons Reporting is slow and cumbersome. Takes a while to build reports due to lag. #### Reasons for switching to ModMed Support was difficult to obtain and typically did not yield results that were favorable to the practice. #### Vendor response Thank you for your review, Jennifer! Replied February 2025 --- ### The Medical Receptionist - Overall rating: 5/5 - Reviewer: Kedeara S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been mainly positive with ModMed. The system makes my job easier to complete with minimal errors. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that the system is easy to use for both employees & patients. #### Cons I do wish the patient portal could be more useful for patients & staff, regarding sending patients information, completing forms, & contacting medical staff. #### Reasons for switching to ModMed I changed jobs. I use to work for the emergency room at st.peters hospital, using the epic system. I now work for a Dermatology office. #### Vendor response We appreciate your feedback, Kedeara. Thank you! Replied February 2025 --- ### User-Friendly and Customizable EHR That Enhances Workflow - Overall rating: 5/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ModMed has been positive. It has helped streamline our workflows and improve efficiency in day-to-day operations. The platform is user-friendly and adaptable to our practice’s needs, which makes a noticeable difference in productivity. While there are occasional slowdowns and some processes could be more streamlined, the overall functionality and benefits outweigh the drawbacks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about ModMed is its intuitive, specialty-focused design. It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which really helps streamline daily operations. #### Cons What I liked least is that the system can occasionally feel a bit slow during busy times, which can interrupt workflow. Additionally, some tasks require multiple steps to complete, which can be slightly time-consuming. While the customization features are a great benefit, setting them up initially can take extra time and effort. #### Vendor response We appreciate your feedback, Jessica. Thank you for taking the time to share it with us. Replied April 2026 --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Diane L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of specialties. Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our success. There are too many to name at Modmed who go above and beyond for us. Regarding the technical aspects, there really is no comparison; they are leaders in their field. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mod med offers a superior product on both the practice management and clinical fronts. The analytics and reporting allows practices to plan strategic growth. On a personal note, the community we've built within Modmed is unique and unlike other EHR's. #### Cons It can be considered costly; however, Modmed does everything possible to work with each practice where they're at, using a holistic approach. #### Vendor response We value your feedback, Diane! Thank you for taking the time to leave us a review. Replied February 2025 --- ### ModMed review - Overall rating: 4/5 - Reviewer: David J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used it for a few years and found it easy to use, although PC version is different and takes more getting used to #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This EMR allows IPAD usage which allows me to face patient with data in front of me. Modmed is also ophthalmology specific. #### Cons PC version more difficult to use. The format is significantly different than the IPAD version, unless this has been changed recently #### Vendor response We appreciate your feedback, David. Thank you! Replied April 2025 --- ### My Experience - Overall rating: 5/5 - Reviewer: Stephanie H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the past I used Epic in which there was so much that went with that program. TMOD MED is very easy to learn & utilize on many levels from scheduling to providers entering notes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how any one in any of our 4 locations can be working on the same patient at any given time. As well as the entire system is very easy to work at most angles. #### Cons I would like to be able to enter other pertinent information such as nick names on the actual schedule screen. So at our office we typically find the date & time of the app double click & start at that screen for scheduling. At this screen some information does not populate unless you go in & create pt first & then find date & time. #### Vendor response We appreciate your feedback, Stephanie. Thank you! Replied March 2025 --- ### medical assitant point of view - Overall rating: 4/5 - Reviewer: Melissa C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. once you get use to it i8t is pretty good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes checking eligibility much easier and can pull benefits on other insurance we weren't able to with old software. #### Cons inputting information takes a little more time. #### Reasons for switching to ModMed was no longer going to be available to use #### Vendor response We value your feedback, Melissa! Thank you for taking the time to leave us a review. Replied March 2025 --- ### Love Modmed - Overall rating: 5/5 - Reviewer: Darla H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I love MODMED and would recommend to others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of navigation.I feel it is easy to navigate from impression to plan. #### Cons I do not like when working out of my task that it takes me back to page one , task one if I click on the actual task. I wish it would stay at the spot within the task list that I am working. #### Vendor response We appreciate your feedback, Darla. Thank you! Replied March 2025 --- ### emr review - Overall rating: 5/5 - Reviewer: lisa h. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall it is a good emr that is user friendly and easy to learn #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i like the simplicity of alternating between different areas on the site within the patient's chart. #### Cons I dislike the number of steps it takes to print out face sheets. you should not have to go into two screens to print #### Vendor response We appreciate your feedback, Lisa. Thank you! Replied February 2025 --- ### The All-in-One System - Overall rating: 5/5 - Reviewer: Kambriah B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A good system, makes keeping track of all information easy. One system being capable of doing so much is very impressive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of access to all information needed, everything in one place. #### Cons How many pages I have to click through just to get through the information, I wish there was a way from the HIPAA privacy release to just click a box that says "Make Emergency Contact" sometimes. Sometimes issues with finding referrals. #### Vendor response We appreciate your feedback, Kambriah. Thank you! Replied February 2025 --- ### Great software for Payment Posters - Overall rating: 4/5 - Reviewer: Kristen R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent user interface for payment posters. I love the Financial tab and organization of Payer Payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the user interface. I also like that the tool bar across the top has so much information in it. From a payment posters side, the Financial tab is well organized. #### Cons I do not like that there is not an amount Seach function when you are in the ERA tab of posting payer payments. This would be a great add on. Also to be able to run more financial reports for the average user. #### Vendor response We value your feedback, Kristen! Thank you for taking the time to leave us a review. Replied February 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/?page=2) --- ModMed Reviews, Pros and Cons - 2026 Software Advice