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> Reviews of AlayaCare. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AlayaCare is a good fit for you!

Source: https://www.softwareadvice.com/medical/alayacare-profile/reviews

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AlayaCare Reviews

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[Overview](https://www.softwareadvice.com/medical/alayacare-profile/)

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# AlayaCare Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(69)

4

(82)

3

(27)

2

(5)

1

(5)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4.1

Value for money

3.9

Functionality

3.9

* * *

### Pros

"I value how AlayaCare consistently focuses on improving outcomes—not just through powerful tools like real-time data and mobile solutions, but also by fostering a culture of collaboration, continuous learning, and purpose."

"strong reporting tools, overall sensible layout, responsive UI for client/employee search, fair amount of ability to restrict access based on roles."

"I enjoy the customization of forms and DE as well as decomisis capabilities for specific templates"

### Cons

"One hurdle I recently discovered the hard way as this was not informed to us by anyone, nor is there any information on Zendesk is when you hide a service on a client profile and then later on discharge the client completely, we have learned the hard way that if the client returns and we have to place them back to active, the hidden service cannot no matter what be UNHIDDEN. "

"Sometimes the nurse experiences glitches in the app while filling out their forms and the note is unable to be recovered in the failed uploads section, causing the nurse to do double work."

"that it has many bugs and every month something breaks ans as a system admin it is headache and lot of work needs yo done"

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AlayaCare Reviews, Pros and Cons - 2026 Software Advice