Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
3.5 / 5
Customer Support
3.0 / 5
Functionality
3.5 / 5
Pros
"I like the view of this software. The colors look up to date and it is easy to navigate around within the system."
"Cerner is easy to use and is great for clinic based practices. The learning curve is relatively simplistic and straightforward."
"I AM A QUICK LEARNER BUT THIS PROGRAM WAS SHOWN ONCE TO ME AND ITS ALL IT TOOK. EASY PROGRAM. IF CRASHES HAPPEN THE COMPANY WORKS ON IT QUICKLY TO GET YOU UP AND RUNNING AGAIN."
Cons
"There is absolutely no custom reporting and the canned reports are not sufficient. All forms have to be printed on expensive forms instead of rendering in lines forms printable to pdf "
"The thing I like least about Cerner is that the system seams to crash a lot"
"Cerners cons are related to it is not always perfect for a speciality clinic. Also, at times it does not integrate with other health systems. "
Cerner Specialty Practice Management Reviews
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January 2018
Mallory from Regional One Health
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Providers can easily access all needed applications
Providers have easy access to their info
Pros
The providers enjoy being able to access everything within the application itself. They do not have to jump around to find what they need. If they have multiple locations, still lets them access patients from other areas.
Cons
The application can be difficult to learn on the back end. The end user could notice possible maintenance issues due to this.
July 2018
Sharaine from Choices Therapy Services
Company Size: 51-200 employees
Industry: Mental Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
July 2018
Decent but can be complicated
I overall could deal with the program and its quirks. It is a decent program. But there are probably better ones on the market.
Pros
Was great for the mental health side. Had comprehensive assessments, releases and forms could be built into the system to look how you wanted them. Customer service was fast if ever there was a problem the superusers.
Cons
But the version of the program we had was so old that it did not work for all of the department. Would have preferred something that was behavioral health overall so that substance abuse could be included.
February 2020
Barry from County Podiatry Associates
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
1.0
Functionality
3.0
February 2020
What not to use
Pros
Everything in one place. Familiar with specialty
Cons
Confusing to navigate. Not enough detail. Very very poor customer service. Nasty people
Reasons for Choosing Cerner Specialty Practice Management
Though they were more familiar with practice of podiatry. Mainly with billing
Reasons for Switching to Cerner Specialty Practice Management
Thought I was getting more for my$
February 2019
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
2.0
Functionality
4.0
February 2019
Cerner
Pros
The feature I like most about Cerner is the ease of scheduling appointments
Cons
The thing I like least about Cerner is that the system seams to crash a lot
April 2018
Anonymous
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
April 2018
It has been really helpful to have this program in my practice.
Pros
It is nice to be able to customize it to the specific needs of our practice. It is not hard to make changes either.
Cons
I think the look could be less cluttered, but overall I don't mind it once I got used to the program.
October 2018
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
1.0
October 2018
Poor functionality, needs serious launch of technology into this century
Pros
There are glimmers of hope with this software - but it falls short of following through to meet the needs of interfacing through to be meaningful to the end users on the hospital and lab side of things, and then back to ambulatory - it must come full circle and it does not.
Cons
Needs technology boost - needs far greater functionality, ease of use, less mouse clicks, windows to visit, less drop down lists - make it as easy to use for each step along the way as possible please - not hunt and peck but auto fill and intuitive and proactive please
April 2018
Shelley from Integris
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
April 2018
Cerner
Overall Cerner is a good product for a smaller healthcare organization.
Pros
Cerner is easy to use and is great for clinic based practices. The learning curve is relatively simplistic and straightforward.
Cons
Cerners cons are related to it is not always perfect for a speciality clinic. Also, at times it does not integrate with other health systems.
December 2018
Brenda from Sea Spine Orthopedic Institute
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
December 2018
Cerner needs help
Cerner needs to spend money and update their system
Pros
There is a patient monitor which allows in line sorting and prioritize column placement per user with right click funtionality
Cons
There is absolutely no custom reporting and the canned reports are not sufficient. All forms have to be printed on expensive forms instead of rendering in lines forms printable to pdf
December 2016
Nicolas from Puerto Rican Family Institute
Company Size: 201-500 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
December 2016
Poor support, features and functionality for physicians and therapists
I wrote a review before. Just after trying many times I was told by the IT staff that this software requires you to write controlled substances every time as a new prescription, something that is a basic feature of all programs I use in other places. It's a waste of time, more so when you're busy with patients. It's another reason why I think this program is poor value for your money. That and the fact the support is always lacking and taking forever to fix problems. Just in this last month, the system has broken down an average twice a week. Often we're unable to write prescriptions or write progress notes for many hours while patients are coming to the clinic. I see the IT staff in the clinic trying to resolve the problems but usually takes them often hours or even a day to fix the problem, only to have a different one next week.
Pros
I was told it helps with billing and attendance reports, so I assume it's the main reason somebody buys it. For the rest of the staff is an ongoing disaster.
Cons
Poor features, no intuitive and takes many steps to do basic chores.
November 2017
Anonymous
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2017
Easy to use and up-to-date look
Pros
I like the view of this software. The colors look up to date and it is easy to navigate around within the system.
Cons
I don't like the payment processing part but with experience it is not too hard to navigate through.
March 2018
ROSEMARY from ISK INSTITUTE
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
March 2018
SIMPLE CERNER
Pros
I AM A QUICK LEARNER BUT THIS PROGRAM WAS SHOWN ONCE TO ME AND ITS ALL IT TOOK. EASY PROGRAM. IF CRASHES HAPPEN THE COMPANY WORKS ON IT QUICKLY TO GET YOU UP AND RUNNING AGAIN.
Cons
THIS PROGRAM DOES NOT HAVE A HANDY TOGGLING TOOL. YOU LOSE INFORMATION IF YOU SWITCH WINDOWS WHICH CAN BE A NEGATIVE.
April 2018
Kiara from all childrens hospital
Company Size: 5,001-10,000 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
April 2018
Cerner has simplified the patient admin process, however the program frequently freezes.
Pros
Centralized location for patient documents, it is easy to use, able to see multiple schedules at once.
Cons
The program will frequently freeze if I'm clicking through icons quickly and it causes the entire system to have to reboot.
September 2018
Georges C from COMPREHENSIVE PAIN OF THE PALM BEACHES
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2018
Compact
Pros
Values are displayed in an easy to read and access format
Cons
Remote app for medical professionals very restrictive
February 2018
Pamela from Blackford Dental
Company Size: 51-200 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source
Ease-of-use
3.0
Functionality
3.0
February 2018
I'm not sure about the front end but I work on the claims and Cerner has proven to be very useful to me and makes life a little easier when it comes to working with several doctors.
Pros
It gives me easy access to work with more than one doctor at a time which makes my life much easier.
Cons
There are some offices I actually have to log out of and sign back on differently to use the program. This can be frustrating.
August 2013
LaToya from Karl Kado Podiatry
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
August 2013
Cerner Ambulatory Practice Management
Overall, Cerner is the way to go! Thorough training is provided to get you equipped with how to use the program and customize it to your own personal practice and preference. The software is pretty easy to use and things that may seem difficult are made easy with the great customer service Cerner provides.
October 2019
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
October 2019
Cerner
My colleagues use it to manage patients in their clinics
Pros
this is an electronic medical record type of software often used in the outpatient setting and has useful features
Cons
Not so popular at big institutions but very popular in small to medium sized centers because of the lower costs