All CureMD Reviews
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Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Cure MD the virtual doctors office!
Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient time in their day as well as the medical providers!
PROSPapers and pens are Shakespeare days! Cure MD not only makes you feel as if your in the future but also saves you massive amount of filing time and organization. You can store years worth of disclosed confidential medical imaging reports, blood results and much more. The staff loves Cure MD simply because its simple to use.
CONSCure MD has no cons! You need Cure MD in every medical office!!
JESSICA
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Revolutionary
Amazing application with a lot of options. If I have any questions I am able to log a ticket to the support team and get an instant answer if I call or receive a call from them; versus experience of waiting for days or weeks from former EMR vendors.
PROSCureMD revolutionized my practice. I had used clunky EMRs in the past and always felt they were too slow to upload info. When I first started using CureMD I would compare the experience as learning how to fly a modern drone trying to capture a panoramic view of Manhattan. With the help of CURE MD very knowledgeable support team I have been able to drag myself out of the paper file gutter into the heights of the Medical Matrix. Brilliant EMR software
CONSinteroperability with other emrs and hospitals but that may be changing in the future in NY State
Reason for choosing CureMD
Epic was too big and expensive for a solo practice
Reasons for switching to CureMD
I needed a more efficient vetted EMR for UPN
Chris
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2020
LOOK ELSEWHERE
During the sales demo, they put their best foot forward. Implementation is a nightmare. The training is online and VERY poor quality. The implementation team is rude and inept. They push toward go live as quickly as possible. Our staff and providers walked away from training confused. After six months of trying to get this software up and running, we abandoned it. It cost 5k to get started. It cost weeks of paid staff time. They disrupted EOB reconciliation, making it difficult to determine patient balances. The is terrible software by an unethical company.
PROSModerately priced full featured EMR and practice management software
CONSThis company does two things well. First, sell you a product. Second, make your life miserable. We stopped at implementation. Implementation and training was awful. Office staff and providers complained about the quality of training. They hijacked accounts receivable making it difficult to determine and collect patient balances. Sales will make promises that are never kept. Make sure you get everything in writing.
Reason for choosing CureMD
Cost
Reasons for switching to CureMD
Practice management software was good but EMR is inadequate for pediatrics.
Mikki
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
In general working with this software is stress free!
In general I am happy with the software--it truly could not be easier to use.
PROSI like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.
CONSI do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.
Sam
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Optimism for betterment
It's been a fantastic experience. Previously I had some issues but their EHR team was very helpful with my needs
PROSTheir development team is very flexible with clients' requirements.
CONSThey can do better than what they already did to their 10G theme.
Reasons for switching to CureMD
Because Curemd could cover more areas
Sandra
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Horrible PM/EHR implemenation customer service
Billing solution with good RCM customer care.
PROSIt's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help.
CONSThe PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot.
Raees
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
EHR to Claim creation
Our physician and MD are write medical notes CUREMd and they are happy to use because it’s very easy to learn and they save a lot of time they create stress free step! Recommendation for small groups
PROSOur provider are using this to write a medical notes for patient
CONSDuring the scrubbing of claim you face some time issue this part need to be improved
Sam
Medical Devices, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
A Strong software with miner glitches that are ignore
Curemd is a good platform to perform medical activites but they can work harder to remove glitches and make its aprearance better and more userfriendly.
PROSAppoinment scheduler is very simple and userfriendly
CONSThere are glitches that makes it slow sometimes
Ashley
Verified reviewer
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Pretty Good Software
Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use.
CONSOnly works with internet explorer, which I REALLY dislike. Needs to be available on other browsers.
Jake
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed December 2017
Adequate for generic purposes
It is simple to use, but too simple and I felt the customization is where I ran into most of my problems.
PROSThe patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking.
CONSThe customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep.
Julius
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed August 2019
CurseMD
It was not a good two years with CureMD. Leaving the company is not easy. They want us to hold for five years even if their software did not hold up the end of the bargain. Harassing phone calls from their collection agencies and private investigator attempt to scare us. For our business to continue, we had to abandon CureMD. We had to make reports for their deceiving marketing practice.
PROSTheir website is nice, well maintained and user friendly. The online reviews are good as well.
CONSFor a medical practice that relies heavily on speed and efficiency of an electronic software, CureMD did not deliver. I found myself and my staff spending extended amount of time completing clinic notes. For a 20 patient or so daily encounter, I spent at least 3-4 hours a day or more completing notes. Repeated communication with the customer support was not helpful. They blamed it on internet connection, computer RAM, online traffic among other things. We changed our internet to fiberoptic connection, upgrade all computers to SAT drives and limit online activities of staff but no avail. I often found myself everyday trying to catch up for the works the days before.
Reason for choosing CureMD
Efficiency and ease of use were the major deciding factors. However, our experience with the product was far from what was promised.
Reasons for switching to CureMD
It is for the survival of the business. Our clinic will not survive with a software as slow and inefficient as CureMD.
awais
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2022
one of the worse EMR in the market
they were helpful until we took billing away from them as they we were bleeding money and they seemed not to care much
CONSPLEASE DO NOT SIGN UP FOR THIS EMR.Customer service is absolutely horrible. we have taken billing from them as they were doing a horrible job and practice was bleeding money and ever since, it's been an extremely frustrating experience. our access has been denied all the time, we will be in the middle of writing and complex patient note and the system will log out by itself and when ask for help, there is none and you will get the usual "something must be wrong with your computer so let's do a screenshare". extremely horrible customer service and EMR is just not up to the par. it lacks so much that new EMR's will offer, I would highly recommend STAYING AWAY FROM THIS COMPANY.
Gregory
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2017
Horrible
I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge.
PROSNothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them.
CONSThe system was painfully slow and almost impossible to document well even with the templates. Customer service was awful. The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands.
Sarah
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easiest EMR so far
I haved worked with this product for 7 years and I overall would recommend it. Customer service is fast to get back to you or answer the phones. They jump right in an screen share to identify the problem.
PROSI like the ease of use with this product. I have used multiple EMR's over the years and this one allows for full customization, which as a pain management practice we can appreciate.
CONSSlow implemenation of requested items, however I know it takes time to develop plans and how to integrate it into the system.
Reasons for switching to CureMD
Needed a system that was fully compliant with HIPPA and e-prescribing.
Vendor Response
Thank you Sarah. It's customers like you who help us to improve and evolve the program!
Replied January 2023
Raj
Hospital & Health Care, 11-50 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed March 2021
Mediocre software, full of bugs
Glad the nightmare is over. switching EMR are always hard but prolonging the misery with cureMD was not an option either
PROSeasy to use after overcoming the initial learning curve which can be steep
CONSFull of bugs, prescriptions don't go through often, billing is clunky once we switched to different EMR our reading access to patient charts was blocked after 6 months. Most EMR will give you free read only access to your patient charts for 5 years. CureMD asked us to sign another contract to provide read only access to our patient data after 6 months.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2022
Works When It Feels Like It
Overall, worst charting system I've ever used to date.
PROSYou can type on it. You can also bill through. Not too much to say here.
CONSAt least once a month, the site goes down. This fluctuates, but sometimes happens more than once in a month. I constantly get behind on notes because this software crashes. I'd recommend any other software that I've used so far.
TERESA
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
the emr/ehr will take care of all your needs
I'M VERY IMPRESSED WITH THE WAY THEY HAVE DEVELOPED SOFTWARE TO MAKE PROVIDERS CHARTING EASIER
PROSI LIKE THE THEY HAS PROGRESSED AND THAT YOU CAN MORE FROM FIELD TO FIELD EASLY, CLAIM SCRUB, ALSO WITH THE ICD 10 WILL IDENTIFY THAT YOU HAVE USED WRONG CODE
CONSI DIDN'T SEE ANYTHING THAT I HAD ANY NEGATIVE FEED BACK AT THIS TIME, I AM INTERESTED TO SEE HOW REPORTS WORK
Beth
Medical Practice, 2-10 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE