All iCare Reviews
1-21 of 21 Reviews
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Lily
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Best EHR in my experience
Easy to use, very fast, complete and it has everything I need.
CONSDuring roll out, my department was the last to be implemented.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
One of the best EHR systems
Overall, the experience with iCare has been better than expected. When our organization selected the iCare system, I was a little skeptical however it has been great.
PROSI have experience with most of the major EHR systems, and by far, the iCare system is one of the best I have ever used. The functionality and feature set is superior to most other systems yet the ease-of-use is extremely high. The user interface is very intuitive and easy to navigate. Everything seems to be where you would expect to find it. The system has very good online documentation, so if you ever get lost, it is easy to find specific help and guidance. We tend to put the system through heavy workloads yet the performance has stayed consistently high. I would definitely recommend this system to any healthcare organization looking for an excellent modern HR.
CONSThe iCare system gives the user the ability to do some customizations to the individual look and feel of the system, In fact we can even change the color scheme. Sometimes when other users ask me to assist them in a certain function, I have to search for where they have positioned the feature in their menus. I don’t know how iCare could improve this however, since I love the ability to be able to customize my workflows for my specific tasks.
Reasons for switching to iCare
The previous system simply could not handle the complex requirements of our growing organization.
Maria
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Review
I like most of the software system especially the options we have available to click like discharge list.
CONSWhat I least like about Icare is the glitches and sometimes not submitting the documentation and having to start all over again.
Nick
Hospital & Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A must-have EHR
iCare is easy to learn and get started with. Easy for an Administrator to customize on-the-fly without relying on the developers.
CONSJust like all other EHRs, it looks different at first view but becomes familiar very quickly.
Keith
Medical Practice, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
iCare Use in a Solo Practice
i Care does what it promises, without fuss. Help desk is prompt and reliable; the manuals online are complete and usable. I like its overall usability.
PROSiCare is friendly, attractive, and the visual language is intuitive and easy to navigate. Patient areas are extensive: languages, countries, gender preferences and so on. Billing is comprehensive, from outpatient through hospitalization, DC and follow up. iCare is mature and secure. Help is promptly available and a single agent takes responsibility for a problem. I could not email a prescription to a chain store because it was without a store number in Surescripts. I called iCare, got a call back, problem fixed, no delay in prescription pick up, and later prescriptions go through.
CONSWhen I first used scheduling, access to openings was hard for me to figure out. It required a click on the secondary mouse button. I could have used one page in the online manual with some of the most frequent stumbles.
Reasons for switching to iCare
I changed to solo practice and the big programs became unaffordable.
Andrzej
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great value for the money
US-based customer service is great for our needs.
CONSNothing negative thus far, used to be slow, but it was resolved.
Prinkal
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Good EHR Software
Easy to Use, Better view of Software. Less click which help doctor to use any module.
CONSAs per my view No cons in this software.
Ed
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Flexible EHR system for telehealth use
Good experience. Easy to implement and integrate.
PROSCloud based and able to fit our requirements better than other systems we considered.
CONSNo dislikes, however it would be nice if they set up regional user groups for technical users.
Reason for choosing iCare
System has a lot of features and is easy to configure without customizations.
Kalpesh
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Cloud Health Care Software
Good Software and User friendly. Timely base updation.
CONSno cons for using this software for me personally.
Lourdes
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Easy to use EHR system.
The system is very intuitive. Never get lost or don’t know how to perform a function – unlike some other EHRs I have used. Also, the system can handle a lot of simultaneous users without slowing down.
PROSVery easy to use. Training was quick and painless.
CONSI don’t have any complaints. The software works well and is easy to use.
Abraham
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
iCare Software Review
Very user friendly and value for money. Best to easily manage Electronic health records
CONSThey do not come out with good explanation of features.
Vanessa
Hospital & Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Cutting Edge EHR platform for a reasonable price
This software is very cutting edge. This software was built for todays medical admin challenges and strengths.
PROSThis software is very easy to use. It was built from the point of view of the practitioner. The best bang for your buck!
CONSHonestly, not a thing. This software is incredible simple to use.
Reasons for switching to iCare
looking for a current platform that would not bankrupt the organization
Pat
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Very Easy and Intuitive System
Vitally important for research and preventive health care expansion of our company
PROSCan be customized easy with templates and used anywhere
CONSProvides more areas than we need and would like to remove them
Kanjirathinkal Varghese
Real Estate, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Trial Review
It remarkable, able to get support for using the software
PROSEasiness of creating and managing appointment and billing
CONSThere is nothing much least liked as it is only the trial now
Kamta
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Good Software
It is very customer friendly and easy to use.
CONSI have been using this software for a few months now no, cons as of now.
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Excellent Integrated EHR System
This is an excellent integrated EHR system which is full featured and compliant with all required and emerging regulatory standards. The system seems very intuitive and easy to use and has been well received by our staff.
CONSI have nothing negative to say about this software.
Medha
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Complete EHR at affordable cost!!
User friendly, easy to use. Best is its functioning on any browser & any devise.
CONSNo complaints yet...going fine. can be made more customized to fulfill individual's need.
Taral
Information Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Easy to use EHR with best services and functionalities.
Amazing. Super Team and Super software.
PROSEasy to use. Affordable. You can configure as per your requirement.
CONSShould have more customization features.
Samir
Security and Investigations, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Best EHR System at affordable price range
Easy to use. Affordable but has rich features. Lots of configuration makes it easy to use
CONSI would love to see a more customizable design.
Anonymous
51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Nice EMR System
Extremely easy to learn. Easy to navigate
CONSNothing comes to mind. I really liked all the features
Abel
Health, Wellness and Fitness, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Woth it!
Very positive
PROSEase of use and support from the company
CONSStill have to learn it, still hve to pay