Fantastic

For years I was using E-Clinical Works and was afraid to switch over because I thought the transition would be difficult. It was the best thing I’ve done for my practice/business in 20 years. Cutting edge technology. Super efficient and intuitive, user-friendly. It quite literally took me hours to understand the system, rather than weeks. I haven’t taken a chart Home since I started using this system two years ago. Highly highly recommend. Bonus, because of the speed and efficiency, I’m actually cut down on a couple of staff.

None. I honestly cannot think of even one. Even the back office support is amazing and prompt.

Very good experience so far. Training was good and it is very easy to use on an iPad and the dictation is incredibly efficient.

Easy to use on the iPad and makes documentation very simple and efficient

Not very many cons. Online scheduling would be nice but they are working on integrating. That feature is available for patients currently in our system through the portal.

I have thoroughly enjoyed using Althea and has really made my life at the office. Much easier.

It’s a great cloud-based EMR that is very simple to use.

Sometimes hard to get a hold of tech-support

So far great support. Responsive. Team helped us design the usage platform to our specifications.

Ease of use. Helpful and responsive support. Smart phrases makes charting move quickly Personally Owning the data iPad platform- IOS

Would prefer emr and practice management system worked better to provide marketing tools for practice

I’m extremely happy with the current Athea Smart EHR and they constant updates the EHR .

Althea Smart EHR gives me confident to chart easily and I can review my patients with my Smart phone and prescribe with my Smart phone wherever I go .

Nothing is far . I’m extremely pleased with the current Smart phone .

The experience as a whole has been nothing but pleasurable. Starting with the Support team, they are really great to work with to the EMR itself which is to say the least, a complete pleasure to use. Features are constantly being added which have greatly increase my capacity to care for patients. This is hands-down one of the best if not the best EHR out there.

Ease of use. Easy launch. Responsive support team. Beautiful product.

In order to point out some thing that I like least about this EHR, admittedly, this is difficult… But if I had to choose, I would say the inability to see both the list of problems and medications in a single window. When the list of medications in the list of problems is long, I do need to scroll up and down. It's not a very big deal however.

Positive. I don’t use the full scope of the EHR at this time but the eRx function is working very well.

eRx function. The State of California requires eRx for all prescriptions.

Nothing specific. It does seem to have some troubleshooting at times but the technological support is there when I need it. [sensitive content hidden] has been extremely helpful and communicative when problems arise. He is easily reached via e-mail or telephone…and is responsive.***one request I have is to implement a function where I can communicate with pharmacies via text/note that has nothing to do with a specific Rx. For instance, a pharmacy would have a question about something and I couldn’t respond unless I was sending a Rx.

Ease of using, excellent features & great for dictating chart notes.

Being on cloud it’s sometimes slow due to internet speed fluctuation

Overall is been very positive experience, and they made the move from another EHR as easy as possible

I had to switch EHR. [sensitive content hidden] , IT manager made it very easy to use. He is still very responsive to any issues or questions It’s easy to use

You have to open a tab every time you need to look at a chart. Phone numbers of pts need to be seen as soon as you click on their name

Excellent in most aspects. Very User friendly.

Able to use Althea on iPad which makes it easier for me to carry my computer to each room. Also very easy to chart patients’ information.

Unable to use some of pharmacy limited frequency wording.

Progress notesPrescription entry is a useful feature

Meds remain asif they are daily even if they were a one time occurrence Can't change dosage..have to delete the drug and re enter

Highly recommend, makes my life easier

Voice enabled transcription, ease of use

At times as this is a new product twiks has to be made, but the company is responsive and fixes it rapidly

Very good

Extremely easy to use even for people who are not that computer savvyThe dictation system is excellent

Extras are sometimes expensiveI.e. lab interface

Excellent

Very user friendly on iPhone and iPads.

Everything on the program functions well. Current medication list management could be better.

We loved everything about Althea. Very easy and thorough. Amazing system.

Althea is an amazing system. User-friendly, and thorough.

Very easy to use and exceptionally reliable

No real shortcomings.Few occasional glitches are quickly addressed and fixed by support.

I like voice transcription feature, helping me to close charts very easily

Medication list keeps old medication on the list

Great experience , easy to use , HIPPA compliant

Saves time , user friendly, great support team

Needs to improve drug units option in eRx

Excellent EHR

Easy to use. My staff loved it's simplicity and convenience

Nothing. Nice EHR and loved it. Would recommend highly

Positive

User friendly . Intuitive. Nice design. Phone application available

Not easy to customize settings( for me).

I find the product pretty easy to use and navigate around.

I don’t think I have anything negative to say about it.

Ease of use. The applications are intuitive

There a some applications that are not intuitive but learnable

Excellent

Very easy to use, saves time for me and my staff.

More options for medication.