What are Medicfusion users saying about the software?
Read what people like you have said about using Medicfusion software through verified user reviews
User Review Highlights
4.11
14 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Very detailed system to meet our SOAP note needs. It has been great to have the technical support immediately when needed."
"I really like that patients can fill out all the new patient paperwork online and schedule. I like the color coding for scheduling and that we can have multiple doctors within the system."
"Ease of use for SOAP notes, as efficient billing module for cash practices."
"Unfortunately, within the first 6 months that we were with them five years ago they lost a month of patient SOAP notes in the cloud by not redundantly backing up data."
"I could not easily navigate the system, some pointless steps since I was doing it myself."
"Its hard to make changes without needing to contact an engineer."
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Showing 1 - 14 of 14 reviews
John
Company size: 2-10 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2020
EHR software for chiropractors.
Pros
Easy to use. They keep the software current with updates and improvements. Good service.
Cons
Medicfusion needs to get billing integrated into their software. No other complaint.
Reasons for choosing Medicfusion
At the time Chirotouch was not cloud based. For physician notes it took longer. They were more expensive.
Tyler
Company size: 2-10 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2018
Good amount of bang for your buck
One of the best chiropractic EHR's I have used so far.
Pros
Customizable, easy to use, fair pricing, cloud-based, provides patient portal so patient can retrieve records, scheduling and billing is streamlined.
Cons
Training took longer than anticipated, and customer service is less than desirable, customer service representatives sometimes don't call you back in a timely manner.
Sam
Company size: 11-50 employees
Industry: Medical Practice
Time used: Less than 6 months
January 2017
MedicFusion
This software only works 50% of the time. Not easy to use. The worst software ever used.
Pros
Nothing.
Cons
Everything. eRx doesn't work, and more than half the patients do not show up in pending.
Rachel
Company size: 1 employee
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
Quality EHR
I liked how easy the software was to navigate but overall I had to switch software over price (what I was getting for the price I was paying.)
Pros
Ease of use for SOAP notes, as efficient billing module for cash practices.
Cons
Cost for set up and having to pay extra for clearing house for insurance purposes.
Stefan
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 12 months
Review Source
This review was submitted organically. No incentive was offered
March 2021
Cloud burst
Overall it was a very promising system. It was complicated and not intuitive to use, but it was comprehensive and complete.
Pros
It's very comprehensive and it's clear that there are very intelligent chiropractors who have put a lot into this design
Cons
Unfortunately, within the first 6 months that we were with them five years ago they lost a month of patient SOAP notes in the cloud by not redundantly backing up data.
Reasons for switching to Medicfusion
Satori's [SENSITIVE CONTENT HIDDEN] retired and he wasn't interested in creating an EHR option for his program.
Julie
Industry: Medical Practice
Time used: More than 2 years
August 2016
Chiropractic office for the past 7 years
Pros
That it is web-based. I can work from home. Access information from anywhere. I really like that patients can fill out all the new patient paperwork online and schedule. I like the color coding for scheduling and that we can have multiple doctors within the system.
Cons
Its hard to make changes without needing to contact an engineer. The system going down OR being slow has been a little frustrating (we also cant expect it to run perfectly). We appreciate
Debbie
Industry: Medical Practice
Time used: Less than 2 years
May 2016
EXCELLENT SOFTWARE & CUSTOMER SERVICE
Pros
We have been very pleased with the software as well as the topnotch customer service. The transition from our old software was easier than anticipated. Very detailed system to meet our SOAP note needs. It has been great to have the technical support immediately when needed.
Cons
The only thing that I "don't like" is the spaces between the soap note sections when printing, it causes a note to be 2 pages sometimes instead of one. But, this isn't a major issue.
Wayne
Company size: 2-10 employees
Industry: Medical Practice
Time used: Less than 12 months
June 2017
Medicfusion
Pros
The system is incredibly thorough. It has a giant library of necessary tests and information. It is very cost effective. Lots of support is provided.
Cons
Learning curve can be steep. The patient sometimes finds their interaction to be cumbersome. Lots of steps to accomplish some of the tasks.
mark
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2017
Good overall, the staff received good training
Running the chiropractic office effeciently
Pros
The macros are easy to understand and you can customize for your specific clinic. The scheduling of patients was easy too. Collecting money and posting into account all synched together as well.
Cons
The billing and note taking sections were difficult to navigate together. At the end of the day, charges had to match up with the coding and billing. They were seperate programs which made it hard to easily balance the days work without opening and closing different windows.
Tyler
Industry: Medical Practice
Time used: Less than 6 months
September 2016
Solid cloud based EHR
Pros
Reports are great and detailed, SOAP notes are easy to use and set up, superbills and coding are easy to use, and the price was right as well.
Cons
You can't share macros between users, so you have to set your own up.
Rosemary
Company size: 2-10 employees
Industry: Medical Practice
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
MEDICFUSION
Pros
GREAT PROGRAM FOR OUR OFFICE! OUR CHIROPRACTORS REALLY ENJOY USING THIS PROGRAM AS WELL AS OUR TEAM.
Cons
ALTHOUGH THE CHIROPRACTORS FOUND THIS PROGRAM TO BE PRACTICAL, OUR STAFF HAD SOME ISSUES WITH PUTTING INFORMATION IN THE SYSTEM.
MIke
Time used: Free Trial
Review Source: Capterra
April 2014
Very well satisfied
The customer service I got with Medicfusion was the best ever. They always answered immediately and I got all the help I needed in my first year of using the software. I can honestly say they never left me hanging and in need of support. This was the easiest way,to not only comply with Medicare for all the changes taking place; they also gave me my portion of the $14,000.00 in incentive payments :) I am looking forward to this years payment right now, and it only took about 15 minutes to attest on their site. You may contact with any questions at my email addy.
Whit
Company size: 1 employee
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Medicfusion
Pros
It was cheap compared to other EHR options
Cons
I could not easily navigate the system, some pointless steps since I was doing it myself.
Gerald
Industry: Medical Practice
Time used: Free Trial
March 2015
If you hack it, it works.
Pros
The documentation is very complete. We can use it to modify the system as we need to.
Cons
We have nothing bad to say about this product or the vendor. The system works well into the background and invisible is good for this sort of thing.
