--- title: "MEDITECH Expanse Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MEDITECH Expanse. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MEDITECH Expanse is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/meditech-ehr-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / [MEDITECH Expanse](https://www.softwareadvice.com/medical/meditech-ehr-profile/) / MEDITECH Expanse Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/meditech-ehr-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/meditech-ehr-profile/alternatives/) # MEDITECH Expanse User Reviews ## Reviews summary - Overall rating: 3.1/5 - Total reviews: 49 ### Secondary ratings - Ease of use: 3.2/5 - Customer support: 3.0/5 - Value for money: 2.8/5 - Functionality: 3.1/5 ### Rating distribution - 5 stars: 7 reviews (14%) - 4 stars: 18 reviews (37%) - 3 stars: 8 reviews (16%) - 2 stars: 8 reviews (16%) - 1 star: 8 reviews (16%) ### Most mentioned pros - Meditech Expanse is a solid, cost-effective EHR that punches above its weight for small to mid-size regional hospitals — but organizations with complex or highly specialized needs may find its flexibility ceiling limiting. - Another very good point is its real-time data integration between different departments and services, thus optimizing coordination and collaboration between medical personnel. - It integrates for seamless communication for hospital services, with all chart aspects easily viewable without a few clicks once the patient's chart is opened. ### Most mentioned cons - Design or interface didnt seem so clear or self-explanatory to me when trying to find specific notes or clinical information. - Not super intuitive, needs visual update. - The features are "clunky" and don't seem to be updated for the 2020's software standard most are used to. ## MEDITECH Expanse customer reviews Showing reviews 1-25 of 49 (page 1). ### Great EHR for small hospitals - Overall rating: 4/5 - Reviewer: Hallye N. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Meditech Expanse is a solid, cost-effective EHR that punches above its weight for small to mid-size regional hospitals — but organizations with complex or highly specialized needs may find its flexibility ceiling limiting. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Affordable and community-hospital-friendly, Expanse offers smooth clinical workflows, solid patient engagement tools, and a manageable implementation process with lower IT overhead. #### Cons Customization can feel limited for complex needs, third-party integrations aren't always seamless, and reporting/analytics tools may feel basic compared to larger EHR platforms. --- ### Fast reach patient information - Overall rating: 5/5 - Reviewer: Hamed A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Better Patient Experience: The patient portal and MHealth app empower patients to be more involved in their care, offering convenient access to information and communication channels. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Improved Patient Safety: By providing a comprehensive and up-to-date view of patient information across all care settings, including medication and allergy records, Expanse helps reduce the risk of errors. Real-time drug interaction and conflict checking enhance medication safety. #### Cons Increased Efficiency: Mobile accessibility, streamlined workflows, and AI-powered tools help clinicians manage their time more effectively, reduce administrative burdens, and improve turnaround times for tasks like documentation. #### Reasons for switching to MEDITECH Expanse It so easy in use, collection data and easy reviews --- ### A basic EMR with no limited features that even creators can't modify - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Below average satisfaction to frustration now. The supposed upgrade has taken down the entire EMR that we have no access to existing patients #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros It's not crowded like some other programs but very limited features. The medication reconciliation cannot be used based on re-admission. #### Cons Very rudimentary. Cannot customize. Don't even have basic work editing tools like numbered . Orders will stop it error but won't pin point where the error is Today I was told they will roll out update version 2.0 in 6h and now it's over 12h we have no EMR to manage. They don't have downtime access to existing records like other top notch EMR has. --- ### Easy to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Three years accessing EMR platform for Utilization Review; easy to locate; very simple formats; mostly free-style or free-text look. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Access was very fast; multiple steps but necessary; easy access to locate patients; very simple interface. #### Cons Design or interface didnt seem so clear or self-explanatory to me when trying to find specific notes or clinical information. --- ### Great product - Overall rating: 4/5 - Reviewer: Danielle M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It’s pretty user friendly. I love that it is web based and the onboarding is fairly easy for our staff #### Cons You cannot test the software before purchase but it works very well so we didn’t have any issues with this --- ### Easy to use application - Overall rating: 4/5 - Reviewer: Sarah F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was just okay, it wasn't terrible but it wasn't amazing! There were pros and cons and honestly they were about even! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Meditech was pretty easy to understand, i liked how the bedboard was and how easy it was to read for me! #### Cons My least favorite thing about Meditech was how long the "downtimes" took, and having to do papercharts. --- ### Clunky, but does the job - Overall rating: 3/5 - Reviewer: Mandy F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Although the system does feel clunky to use, and we have not found it to be intuitive, it does collect info #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The additional features to enter specific notes for patient charts has been a helpful tool when tracking various stats #### Cons The program seems to glitch more often since the upgrade to Meditech Expanse. As of yet, we have not determined if it is from computer --- ### Meditech 😘 - Overall rating: 5/5 - Reviewer: Connor R. K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very helpful when charting patient’s information and when viewing reports. #### Cons Sometimes it took a while to load alll the programs fully. --- ### Good EHR for hospital-based healthcare, but not efficient for integrating into outpatient operations - Overall rating: 4/5 - Reviewer: Kerry B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We upgraded to Meditech EHR from the old Meditch "MOX" software, which was simple and very limited in its capabilities as far as integration, ability to access the entire medical chart, orders, etc. Meditech easily allows for better communication between providers to improve patient care and allow for decreased lengths of hospital stays over all. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It integrates for seamless communication for hospital services, with all chart aspects easily viewable without a few clicks once the patient's chart is opened. All orders, vitals, lab results, notes, progress reports, etc. are easily accessed. #### Cons We also use Meditech as our registration software for our patients for outpatient rehabilitation and all of our patient orders for therapy are housed in Meditech. It's not an efficient way to use this EHR system, as it takes something like 12 clicks to access a patient's scanned outpatient PT order if that's all you need to find. --- ### Not worth it - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Okay learning wise, not many outstanding features to remember #### Cons Stuck in the past, not very efficient, kind of Stone Age software --- ### Great product. - Overall rating: 5/5 - Reviewer: Andrea G. - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product overall and get compliments that it's better than some othe EHR competitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use and user friendly. Very competitive application. We are able to customize too which makes it more adaptable to our workflow. #### Cons Updates seem to cause issues for some time. We find several bugs after each update but that comes with the territory. --- ### very old school program - Overall rating: 3/5 - Reviewer: missy l. - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros It didn't take long to learn the program, it's pretty simple. It is straight forward and gets the job done #### Cons It seems archaic, could use some updates. a lot of screens to go through to get to what you need. didn't like using the arrow keys so much. --- ### Easy to use, one software to manage everything - Overall rating: 4/5 - Reviewer: Leonardo A. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This is a very useful software where you can manage all departments in one full suit. You can enter a lab for a patient, or you van open a work order to get a light bulb swapped. just great. #### Cons Very Expensive, support is very expensive as well, this platform will keep your data hostage if you discontinue support... --- ### Good product for moderate to large sized facilities! - Overall rating: 5/5 - Reviewer: Rahael B. - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use with little training. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Good consistency and simple to use. Easy customization to meet the needs of individual companies to improve efficiency. #### Cons Some downtime experienced but with only mild delays. While the downtime was an inconvenience consistent updates in regards to use of product were provided. --- ### Poorly built and designed - Overall rating: 2/5 - Reviewer: Martin B. - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The widgets on the opening screen are customizable which makes reviewing patient data fairly easy. .. #### Cons Very clunky, many extra steps and clicks needed. Meditech has not been responsive to suggestions for improvement. Would not buy this system! --- ### Run-of-The-Mill Electronic Health Record Database - Overall rating: 3.5/5 - Reviewer: Donald B. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Relatively easy to use, but somewhat primitive in design, which makes it easy to navigate. Also, the ability to purchase modules to upgrade as needs arise. #### Cons Inability to produce a professional looking medical document (jumbled mess with no ability to format or set margins easily). --- ### Meditech review - Overall rating: 2.5/5 - Reviewer: Bruce E. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 3/5 - Functionality: 2.5/5 #### Pros EMR system eliminates paper charting through checkoff boxes and has companion pharmacy module. #### Cons Poor templates, not enough freehand charting, cannot acknowledge more than one med at a time. --- ### Overall, I enjoy Meditech - Overall rating: 4/5 - Reviewer: Lauren F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I feel meditech expanse was useful as I worked here. I was able to view a variety of files that were well organized and accessible among providers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ability to review notes, save/import previous notes for easy tracking #### Cons Slower and not as updated compared to other softwares that I have used --- ### good over all - Overall rating: 4/5 - Reviewer: blake l. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it is mostly positive but yet sometimes nuanced #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros the patient communication and it is user friendly #### Cons it has a outdated interface and limited customization options --- ### Meditech is no longer the standard - Overall rating: 2/5 - Reviewer: Sharrell V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered It is a love hate relationship. I am aware it lacks many of the bells and whistles and ease of use of Epic. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It holds a LOT of information. It can hold so much info it is astonishing. #### Cons Meditech is the old guard of medical software. It freezes, does not connect to other programs, and is unattractive and hard to use. Once you learn it you are fine, but its so unlike most widely used programs that jobs will not hire you if you only have experience in meditech in this region --- ### Learning about the management of a clinic thanks to MEDITECH Expanse - Overall rating: 4/5 - Reviewer: Isaac A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered I am an architecture student and recently entered a new pre-professional project at my university where I was assigned as an intern in a clinic, although my main role was focused on remodeling the facilities, the head of the clinic asked me to learn how to use this software to better understand the requirements of doctors and ensure a smooth integration of infrastructure with information systems. While learning about MEDITECH Expanse, I was able to appreciate its versatility and powerful ability to manage and store clinical data, thanks to this system I was able to quickly access patients' medical records, which allowed me to better understand their needs and design adequate spaces for their care. In short, my experience was a difficult challenge and something new for me, but I liked seeing how these medical systems work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros In my little experience of less than a year using this system, I must emphasize the following positive points: it is a comprehensive and efficient system that facilitated access to medical information and how, thanks to this, it speeds up administrative processes. Another very good point is its real-time data integration between different departments and services, thus optimizing coordination and collaboration between medical personnel. #### Cons The only negative point that I found about this system was that when using some functions I could not do it correctly because they required more training and familiarization to use them optimally, so it could be improved in this aspect to do more. Intuitive all the functionalities in general. --- ### Project manager who implemented Meditech for 16 years - Overall rating: 4/5 - Reviewer: Sheral G. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Project manager of the consulting team implementing Meditech for 16 years. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Meditech can be a very "user" friendly software for not only implementation, but use. However, the parameter settings are KEY, for each module, for the main system. If your implementer OR your workflows don't support these parameters, you MUST figure it out! #### Cons The medical record number wheel can be problematic during go lives. #### Reasons for switching to MEDITECH Expanse Administration need to meet CMS guidelines --- ### Never use this software. - Overall rating: 1/5 - Reviewer: Tm M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered No benefits to using this software. I would avoid this product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros nothing. I like nothing about this software. #### Cons At least 4-5 steps needed find out simple information ie lab trends. Previous d/c summary or H and P. Exists no option to link EMR different facilities. Never any customer support. For example in my facility. Charts need to be signed, IT or help desk takes over 2 weeks reply. Never seen anything like it. --- ### Cheaper than Epic but much less user friendly - Overall rating: 3/5 - Reviewer: Zachary C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, MEDITECH is sufficient for my EMR charting needs but is severely less functional than others I have used #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros The software works (which is better than other EMR softwares) and is highly HIPAA compliant. #### Cons The features are "clunky" and don't seem to be updated for the 2020's software standard most are used to. In particular, the lack of "click-ability" of most inputs and instead having to use the arrow keys is quite old-fashioned #### Reasons for switching to MEDITECH Expanse switched institutions --- ### Cumbersome, slow, unintuitive, dysfunctional - Overall rating: 1/5 - Reviewer: Charles K. - Industry: Hospital & Health Care - Product usage: Used unspecified for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Nothing. According to our administration, the system cost millions of dollars for our small community hospital. Yet our IT dept. had to build the system. I was very involved in this process. But there are many inherent limitations of this software. The company did send there people to our hospital for support, they were good, but they frequently said 'it can't do this' or 'it can't do that' when asked why/what can be done to streamline or expand any specific screen or template for any given item. #### Cons It is inherently slow. It takes many clicks to accomplish a single step. We have a very good IT dept. and we built the software customized to our hospital. But the system is inherently dysfunctional. There area many examples including very limited number of characters that can be entered by free text in there small box space, then it may unexpectedly delete any of this info. The med reconciliation is cumbersome and inflexible, looking up old records is slow and difficult, and the whole system in unintuitive. We were forced to use the system in my department, but some staff Dr's refused to use it. I used this software at 2 different hospitals and both were bad. There was universal agreement of our med staff that even after a couple of yrs of it being in place, nobody liked it. ## More reviews [Next reviews](https://www.softwareadvice.com/medical/meditech-ehr-profile/reviews/?page=2) --- MEDITECH Expanse Reviews, Pros and Cons - 2026 Software Advice