All Wibbi Reviews
1-18 of 18 Reviews
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Casian
Sports, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing software/ platform for any Sports Therapist that needs efficient exercise programme planning
I have had the distinct pleasure of utilising PhysioTec during my tenure as a professional basketball team's physiotherapist in London. This software proved to be an invaluable asset in my daily operations, and upon transitioning to managing my own practice, the choice to continue with PhysioTec was a natural and highly rewarding one.In the process of integrating PhysioTec into my personal practice, I was privileged to engage in an informative online meeting with the affable and knowledgeable [sensitive content hidden], a dedicated member of the PhysioTec team. [sensitive content hidden] expertise shone as she meticulously addressed each of my queries, leaving no stone unturned. Her patient guidance not only addressed my inquiries but also served as a comprehensive refresher on the software's functionalities and the intricacies of crafting tailored rehabilitation programs.[sensitive content hidden] adept demonstration left an indelible impression, prompting an immediate decision on my part to seize the 4-month offer. The software's capabilities resonated deeply with my professional aspirations, and it was apparent that PhysioTec aligned seamlessly with the trajectory of my practice. Furthermore, the seamless transition to a monthly subscription model, curated to cater to the precise needs of my diverse clientele, is a testament to the software's adaptability and responsiveness.In conclusion, my experience with PhysioTec has been nothing short of exceptional
PROSIt is very easy to use, there is a variety of exercises, with step by step descriptions, alongside clear and high quality images. Each exercise comes with a video, in which the client/ patient can watch before proceeding in executing it.
CONSI would suggest creating a patient profile, in which notes could be made during and after the face-to-face consultation. Thus, the therapist could not just plan the exercise programme, but also take notes while seeing the patient.
Dylan
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2021
Good program with lots available to users and clients
I am using Physiotec to provide clients with exercises, and give them tools to utilize for rehabilitation from injuries. It has been a useful tool and has a good suite of features that make program design easy, and accessible to the clients as well as you the practitioner.
PROSI like how easy it is to find a wide variety of exercises, and how simple it is to make templates that can be applied to client profiles. I also find the ability to print pages with different sized photos to provide clear direction to clients helpful. I find the grouped types of exercises helps keep the number of exercises focused towards the overall goal (strengthening, amputee, etc.) The online features for the client are easy to access, and they are well-tracked for the practitioner and client to see.
CONSIt can be hard to find exercises at times as the titles of the exercises don't always show when searched for. When making a program, you cannot see the exercises you have added to the program while also searching for more. This would help make program design a bit easier on Physiotec
Vendor Response
Hello Dylan. Thank you for leaving this review! If you contact me at ryan@physiotec.org I can walk you through the issue you are having. I can give you some tips and tricks to make your experience easier. Have a nice day :)
Replied May 2022
Brandon
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Physiotec Review for HDC Performance Inc.
Positive experience because it allows us to do our job servicing our clients.
PROSIt has a wide variety of different methods. A very expansive library.
CONSThe website design and ease of use could be better. An improved interface.
Reason for choosing Wibbi
More expansive library and specific coaching points.
Vendor Response
Hello Brandon, This is Ryan from Physiotec. We would like to talk to you about your suggestions on how we can improve our product offering. Please reach us out at ryan@physiotec.org Look forward hearing from you soon,
Replied August 2022
Tammie
Hospital & Health Care, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Quality product at an affordable rate
The Physiotec staff is very knowledgeable about the product and they provide training for our clinicians at no additional monthly cost. Physiotec training and support is very easy to use and they provide quick response times.
PROSIt is easy to coordinate HEP for patients and provide written documentation for them to follow.
CONSIt would be helpful if only exercise programs pertaining to the current case are listed in the drop down. We have patients now that have been here multiple times, and it is difficult to sort through 10-15 different past exercise programs to choose. Also, when an exercise program is created and we return to the Physiotec interface to save it, it would be nice if the "refresh" would automatically place the newly created program at the top of the list. This would avoid having to choose from the drop down menu, speeding up the workflow.
Reason for choosing Wibbi
Offered the features we needed at a reasonable monthly cost per location rather than per user.
Vendor Response
Hi Tammie, thank you for the review! Your suggestion for the Exercise Program list in Raintree is great. We have a meeting next week with Raintree and we will bring forward your recommendation. In the meantime please take note that all the exercise programs are listed from newest to oldest in the Raintree Menu. So the programs that are the most current should be the ones at the top of the list. Reach out to us directly if you would like to discuss further this option. Thank you! Christine
Replied September 2022
Cait
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Physiotec
simple and easy
PROSThe range of exercises available to chose from The crisp, clean images The videos the exercise descriptions
CONSI would like some more S&C style exercises in there I would like it to build portfolios a little easier Group exercises together more effectively so there's less choice when you go through to the page recognise different exercises have different names
Reason for choosing Wibbi
more exercises to choose frombetter pricethe rep I spoke to for PhysiTec was lovely and helpful ( [SENSITIVE CONTENT])
Reasons for switching to Wibbi
we went onto different patient management software (TM3)
Telma
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
physiotec
fantastic to deal with in all aspects from onboarding new staff to answering questions
PROSgreat and timely technical support, super easy to find exericses and add exercises. absolutely love the two dog exercise modules which no one else has
CONSno issues here, very accomodating and the tech support is amazing.
Reason for choosing Wibbi
better functions compatable with our emr
Reasons for switching to Wibbi
physiotec makes our lives easier , is Canadian, and super responsive.
Jordan
Health, Wellness and Fitness, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2021
Physiotec is great for physiotherapists & kinesiologists
Physiotec has been great in both my kinesiology practice and my physiotherapy practice. I am now able to quickly make an exercise program that saves time and makes my patients happy.
PROSRelatively easy to use, "favourite" option is a nice tool for frequently used exercises, the ability to add exercises including photos and videos is great, and patients love the email option.
CONSSometimes it can be difficult to find exercises using key words but you usually get to know how the software works after some time. Adding an exercise into favourites is a good way around this.
Vendor Response
Hello Jordan, thanks for the review. Have a nice day :)
Replied May 2022
Darren
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
The best I have found
Outstanding, simple, effective, helpful and amazing for the customer that I deal With and need the program. Well done Physiotec.
PROSSuch a simple programme but with extensive outcomes. So many options and perfect end result. The video aspect for the patient is absolutely incredible. Wouldn’t change to another supplier as the customer support is faultless and very personal also.
CONSNothing really, it has every feature that you could need. I think if anything, maybe having the feature to add your own logo if you change it, rather than needing to ask the admin staff to change it for you. But let’s be honest, I am clutching at straws with that one, as you simply send your new design to the exceptional staff and they sort it within an hour or too. Sorry, I really tried to find a fault with Physiotec but struggled!!
Reason for choosing Wibbi
As above
Allyson
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Just what we needed!
Overall, we are loving the site, the team is very helpful with any questions or issues you may have which is the most important thing!
PROSI enjoy the vast variety of exercises to pick from. I especially enjoy the pre-set templates to base the customized ones we are able to make off of. Once you get the hang of the ins and outs of the site it is very user friendly. Everything is so uniform and sleek on the end of the user/patient. The descriptions are awesome also, always reminding you to tuck your chin or hold yourself upright.
CONSI find that it is difficult to remember to exit the template you were working on. The thing is that it sort of throws you off when you go to open another one and they merge. I understand the importance of having it "open" to add to, but when you're just clicking around you may forget it is open. Also, putting in the numbers of the patients is a bit touchy.
Monette
Hospital & Health Care, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Physiotec review
easily emailing programs to clients and the videos are very helpful
PROSbeing able to customize a program, set up templates, lots of variety
CONSwe have multiple users and it would be good if they could each have their own client list instead of one big client list.
Vendor Response
Thank you for your review. The feature to enable therapists to access their own patients is available. Please contact ryan@physiotec.org if you would like to change it. Thank you!
Replied September 2022
valérie
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
commentaires
très satisfaite
PROStout est facile d'accès et peut être utilisé sur cellulaire en plus
CONScertains exercices difficile à trouver car la nom n'est pas évident à chercher
Thomas
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Un gros plus pour ma pratique de physiothérapie
Excellente expérience. Je suis très heureux de mon association avec physiotec.
PROSLe système est simple à utiliser tant pour le physio que pour le patient. La variété d'exercice est excellente et mes patients n'ont eu que du feedback positif à l'égard et l'application mobile et du portail web. Le personnel est sympatique et efficace pour l'aide à l'installation et l'intégration au site web.
CONSIl manque encore certains exercices que j'utilise souvent mais la possibilité d'ajouter les miens règlent le problème.
Nicki
Hospital & Health Care, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Simple to use with a good stock of exercises.
Physiotec has enabled our physios to have a bank of exercises to pull from, as well as be able to add specific notes to the patient.
PROSIntegration was easy, with a very helpful team
CONSIntegration on a day to day basis with new users on TM3 doesn't always work
Diley
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
I love Physiotec and Love my agent
I really like the technical support from my agent Ryan. He has been exceptional.
PROSThe amount of easy exercises for the clients.
CONSIam not supercomputer savvy so their online support step by step intrusions are very good.
Valérie
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Exercices variés
Un accès rapide à de l'aide pour ajustements et intégration
PROSCe que j'aime c'est le lien facile avec Medexa, donc on n'a pas besoin de réécrire les informations du patient
CONSExercices main et orthopédie devraient être davantage combinés. Il manque des exercices de renforcement dans le module MAIN
Joe
Sports, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Joe's review
I like how it allows you to easily adjust the rep scheme.
CONSI feel like some of the pictures could be updated (progressive isometrics of the shoulder does not show Pt actually walking or has arrows.
Julie
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Great find
Great response times , customer service and follow up.
PROSGreat library of exercises and easy to customise programs that I use often.
CONSI have not encountered any negatives so far !
Bryenna
Health, Wellness and Fitness, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2021
Good, but not great
I like the exercise database and it's variety. I love the pool exercises, though would love more variety. I like the videos as well!
CONSI dislike that the exercise routine being built is on a seperate screen. I would prefer to see my routine in half the screen and the database on the other half.
Vendor Response
Hello Bryenna, thank you for the review! I will pass your suggestion to our development team.
Replied May 2022