All TextP2P Reviews
1-25 of 106 Reviews
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Dr. Sherri
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
The Most Effective Relationship Marketing and Connection Tool Ever!
Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.
PROSText P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.
CONSIt was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).
Melissa
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Highly recommend TextP2P
I actually use TextP2P in my day to day job and in my volunteer position on a board of directors. I liked it so much at my job that when we were looking for a program for or board, I recommended TextP2P!
PROSThe product is easy to use. The texting is the best feature because we can have a conversation in real-time.
CONSThe only thing that we were disappointed with was that we couldn’t receive the emails in the TextP2P platform. A minor inconvenience to go to an email program though.
Reason for choosing TextP2P
I was familiar with it and knew how it worked and the price was right.
Jenny
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
Simple straightforward product
Relatively easy to use and very easy to set up. Lots of tutorials.
CONSSometimes felt a little clunky like I had to figure out manual workarounds.
Adam
Internet, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Text P2p is easier to use then other platforms and worth the cost
I like textp2p overall it’s RVM system is the most effective and easy to use RVM system I have used in the past 3 years we have been sending RVMs
PROSTextp2p is super easy to use , from one screen you can create a voicemail for RVM select a list you previously loaded and send the messages you want to send , other RVMs require you to load multiply screen but textp2p saves me time and is super simple to use . I have used several other RVMs and textp2p is far easier to use also the customer service is from ……. Hold on ….. a real Person…. Yes real people still exist that work in customer service and I get actual answers to my questions that are to my specific question and not Canned copy and paste responses like from callfire or other lower quality providers .
CONSTextp2p is not the cheapest , there are others that cost less, but they don’t work nearly as well, some make it almost impossible to use the credits you buy , but with textp2p even though it’s not the cheapest it’s ok because it’s the easiest to use .
Reason for choosing TextP2P
It’s easier to use
Reasons for switching to TextP2P
The other systems are more difficult to use or have some many restrictions you can’t use them, for instance now Stratic’s only works with government and non profit (neither of which I am) so 99% of potential users are excluded from who they allow to use there platform
Clare
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Text p2p review
I really like their custom fields option in every contact, that was useful when I tried to write specific messages for group of people. Also support was always readily available
CONSThis could be something that already exists and I am just unaware of it, but this is a common issue from many texting platform I found. But it would be nice to be able to reply back to a customer from the email notification received instead of clicking a button to lead me to textp2p platform and reply to them there
Reason for choosing TextP2P
Textp2p is user friendly for anyone without much technical experience but highly customizable
Reasons for switching to TextP2P
In our previous software, mass texting was a nightmare. We would have to press “enter” after each phone number and that took way too long. Textp2p separates contacts using comma so it does help alot when i import mass amount of numbers to be sent without saving them as contacts
Russ
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
TextP2P is Fabulous
TextP2P has revolutionized our communication strategy! This texting software is a game-changer for our business—intuitive and user-friendly, it has streamlined our processes and significantly lightened our workload. The quick and responsive support team is a standout feature, addressing any queries promptly. Since integrating TextP2P, our business has experienced a remarkable boost, with increased efficiency and customer engagement. The platform's ease of use has made texting campaigns a breeze, allowing us to connect with our audience effortlessly. We can't help but love TextP2P for its positive impact on our operations and the palpable growth it has brought to our business!
CONSThere are no Cons. It does what its supposed quickly and easily.
Erasmo
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy way to help manage my business
Support has been phenomenal and that makes huge difference to me so I believe this product has help me grow my business
PROSAll of it! The Texting and Ringless Voicemail are my favorites
CONSRight now I don’t have any or I have not experienced any negative impacts to my business
James
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great product - great support - would recommend
Text P2P saves me and my company a lot of time and man power that was previously spent on calling and texting customers individually to book appointments.
PROSI’m already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. It’s great for reaching out to a lot of customers at once very easily and only 1 out of 742 contacts opted out, which was a concern of mine, that it might be annoying, but I think most people appreciate using technology to streamline the booking process.
CONSDon’t really have any cons yet. Set up was pretty quick and the tutorial video walked me through everything very easily.
Aimee
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Dramatic Improvement in Reply Rate vs Email
This service was easy for me to import my contacts, set up workflows, and create effective marketing and communication systems. Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.
CONSThere's nothing I do not like about this software.
Brian
Financial Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Zions
Super easy to use. It’s a plug and play platform.
CONSI think it’s still a little pricey. I wish it was cheaper.
Conner
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Very easy to use with great support!
Great experience
PROSThe easy if use and the great customer support
CONSI wish there was a mobile app other than that it’s great
Reasons for switching to TextP2P
They changed the opt in rules
Megan
Professional Training & Coaching, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Finally what we were looking for!!
The ability to automate has changed the game for us. Excited to learn and use more functions and features.
PROSWe looked for months for a software that could handle automated text marketing, workflows, and email campaigns but could not find a solution that covered all needs at a descent price. Text P2P finally gave us what we needed to take the next step in our business and at an extremely affordable price. It’s easy to use and very customizable which made it a no brained for us.
CONSHave only used Text P2P for a short period and have yet to come across anything too concerning.
Holly
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Great asset to my business
This service helps me reach my customers and interact with them on a personal level (within the app).
PROSTextP2P is so easy to navigate. Being able to get messages to different contact lists in a timely manner is so great for my business.
CONSStill learning how to navigate all the things available inside of TextP2P
Reason for choosing TextP2P
Better overall services with a better price point
Reasons for switching to TextP2P
Looking for better alternatives
Darryl
Insurance, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Highly recommend
Text P2P is an amazing service. It is user friendly and easy to navigate. I love that it allows me to send multiple mass messages at the same time. The ability to navigate through the Help Center to the learning videos is also a plus."
CONSThere was nothing that I did not like about this software
Melissa
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
The Ease of Use is Incredible
I have for quite some time understood that people do not always want to be on social media, so this tool has allowed me to still coach my clients without having to put them in another group on social.
PROSI love that I can communicate openly with my clientele through text messaging. Now I do not have to wonder if my emails are going to SPAM. As someone who is not tech savvy at all, this is incredibly easy to use.
CONSI really can't think of anything that I don't like about this software.
Ashley
Health, Wellness and Fitness, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Perfect for what I need!
Love it!
PROSI love that i can set recurring messages, link up to zapier, and so much more! Thank you for making my life so much easier as I communicate with my customers... text is DEFINITELY the way to go for communication!
CONSIt definitely had a learning curve but once I got it, sure easy. And the customer support was amazing!
Jessica
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
I'M IN LOVE!!!!
I am loving how easy this system is to set up as well as get in contact with my clients and team! I am looking forward to continue using this to help me simplify my business as well as staying connected with my customers and coaches!
CONSNothing as of yet - so far everything seems to be user friendly and helpful!
Megan
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Very Easy To Use!!
Very happy!
PROSThat I can set up so many workflows and have my people opt in automatically!
CONSJust the tech part- I don’t love! I had my VA input everything!
Reason for choosing TextP2P
Cause I heard that Beachbody coaches were in mind when creating this txt software.
Michael
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Text marketing
The application is great! I also received a great amount of customer support which is ideal and saves time.
PROSThe ease of which you can set up lists and texting campaigns.
CONSNothing I can think of. After watching the tutorial videos it was quite easy.
Erin
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Next level connection with my consumers
Amazing experience so far!
PROSI feel like I can make more personal connections and not let anyone slip through the cracks. This software is changing my business!
CONSSo far everything has been great! So so impressed!
Matt
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
It's a time saver!
Fantastic!
PROSEasy to implement and use. Outstanding customer service and support.
CONSNone found yet. I only have positive things to say.
Dana
Health, Wellness and Fitness, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
This service SAVES me vital time!
So far it’s been going great. I haven’t used all the features yet- but know I will in time!
PROSI love that it cuts my work time in half. I’m able to send one message but yet it goes to hundreds with one click. Eases my work stress but still does exactly what I need it to do.
CONSAs far as I can tell- it’s great! I didn’t love that I had to get a new phone number to use the service because some of my clients know my personal number- so it kinda confused them. Not a big deal tho!
Ma
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Definitely recommend
It’s so easy to use and the customer service is top notch!
CONSSo far we’ve not run into anything we don’t like.
Phil
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
TextP2P review
This product saves me a lot of time and is very effective. Like any new technology, there's a learning curve, but they have great customer service and have been very responsive to my questions.
PROSI love the ability to send personal texts to people regarding meeting reminders. I used to send texts to dozens of people manually and that was excruciating. This product saves me a lot of time!
CONSI wish I could use my own, regular cell number as the sending number.
Georgina
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Satisfied Customer
My organization was looking into mass texting services for our non-profit. After researching different platforms, we found TEXTP2P and have been very happy. The customer service is excellent. They answered my questions quickly and efficiently. The app is easy to use and covers our needs!
PROSEasy to use, excellent customer service.
CONSWhen viewing contacts, contacts don’t stay sorted after selecting a contact and going back to list. When selecting 500 contacts per page, it doesn’t stay in this format after selecting a contact.
Reasons for switching to TextP2P
TEXTP2P is easier to use.