All B-Line Reviews
1-25 of 38 Reviews
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Anonymous
10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Facilities Management of the future
Very easy to use, extremely easy to set up and off board.
CONSIf you lose your phone, you lose your access
Andrew
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2022
Very strong product
We were opening a new living lab with many users from different organizations. We required a system that would provide access control and room bookings for all members. We worked closely with the B-Line team to create a good experience for all members.The platform provided helpful insights on space utilization. The backend functionality was simple and intuitive.
PROSB-Line was used for access control, visitor management, room bookings and alerts. It is an intuitive system for users and admnistrators. It provided good insights on space utilization, daily users. It comes with a rich feature set.
CONSThe alerts/notifications feature works well but if you don't have the app open while inside, you may not receive notifications right away.
Grant
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
PIER resident company user review
Proximity door access, room schedules, and room bookings are great features to have as a user
CONSDoor access can be unreliable, many software updates, selecting a time slot for the room booking wasn't very intuitive. It was quite easy to select the wrong 15-minute time slot - depending on how you interpret the time markings. However, I'm pleased to see that this has been updated and is much clearer!
Lane
Maritime, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
B-Line Review
B-Line provides an excellent service to users. The software provides an easy and secure access and entry control system, but it goes far beyond that by providing information on space utilization and when necessary, contract tracing.
CONSCompared to a traditional swipe card access system, B-Line adds an additional step in having to call up the app. But the benefits of added security, additional data monitoring and other value-added services that come with B-Line software far outweigh what amounts to a very simple behavioural change. After having used the software for over a year now, the process of loading the app on entry is now second nature.
Corey
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Daily User, Big Fan
Outstanding
PROSThe software is super simple to use and makes it easy to access the building and book rooms.The other day someone gave me an access card for a different co-working space that doesn't use B-Line, and I thought to myself the last thing I want is another card in my wallet.If you have tenants, they'll appreciate having the B-Line App.
CONSI'd love to see some of my user stats! I think I may have the most days in the office at the PIER, at least a top contender :)
Ryan
Commercial Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
B-line
B-Line fills a need for The PIER like no other product can. Between visitor management and rook booking, B-Line fills this need across one platform where normally it would take minimum two if not more. Their customer service is top-notch and always eager to resolve issues.
PROSB-Line has a very user friendly front end that allows for easy onboarding and room booking.
CONSEagerly awaiting some updated features.
Conner
Information Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
A must-have for modern facility management
I've been using B-Line for several years now. As a young company, I've been impressed with their pace for adding new features. Looking forward to seeing what they add next.
PROSI've been using B-Line for years and by far the best part of the experience is working with a team that knows what they're doing. The apps and surrounding hardware are impressively well-planned but the team's experience is what really sets B-Line apart.
CONSI honestly don't have any cons to mention. Everything works as intended and is well- supported.
matt
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Phenomenal User Experience
Flexible and remote work culture and tour visits and workshops.
PROSEasy to use, fast, and reliable app. Allows me and my colleagues to accomplish everything we needs for a flexible work from home / in office culture.
CONSI like everything. No complaints at all! Team is responsive for the very limited bugs. I have ever encountered
Mahbubur
Research, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Mahbubur's review
Access is easy to use when it works. Room booking is great too.
CONSit stopped functioning on my phone often. I had to go the B line staff for troubleshoot
Ben
Maritime, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great for Building Management
Overall the program is easy to use and is excellent for building management
PROSLove the use of cell phone for building access vs another keycard.Was great for booking conference rooms for meatings
CONSHad issues with the notification system and being contacted if a guest has arrived
Lana
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Love B-Line- thank you!
Great UX and super easy to use. Helped modernize the security of my office exponentially!
CONSthere isn't anything in particular that I don't like - it's a great too
Camryn
Environmental Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2022
B-Line Review
Positive experience
PROSThe app is quite easy to use and isn't an additional bother to a typical workday. I like being able to access the building through my phone and not an external card, and booking meeting rooms through the app is great.
CONSI think it would be useful to have an option on the app to choose the time I want to book a meeting room without clicking the blocks. Sometimes it take me many tries to get the correct block of time for meeting room booking because it automatically picks the time period and it's difficult to adjust.
Ashley
Research, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Great multi-user function
I enjoy the ease of room bookings. It is not to not have to carry around a plastic badge to get in and out of the building, everyone always has their phone on them.
PROSEase of multiple organizations being able to book the same work spaces / meeting rooms.
CONSI wish there was a way to see who has the room booked in the chance people needed to move meeting spaces around. It would be great to easily add the room booking into the Outlook meeting invite, other than manually typing out the room details each time a room is booked.
Curtis
Renewables & Environment, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2022
Simple office access from your phone
Easy to use, and don’t think about it often, which is the sign of a good product!
PROSIt’s really easy to use the app to access the office rather than having an extra fob to add to the keychain. Meeting room booking is also easy to use and a good feature.
CONSInitially guests were unable to notify us of arrival, which made office access for guests challenging. With the new feature of visitor notifications added, this will be great.
Kiah
Information Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easy to use!
I really like that this software replaces a key fob, which I would inevitably forget at home. This app is so easy to use for accessing our building everyday, and you can use it for room booking so you have all of your office management needs in one app. It's great!
CONSI think this app fits my needs well, and I don't have any complaints!
Jongwon
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very Convinient
You don't need a name tag any longer using this app! This app seems to be also all-in-one platform, which provides functions that you need typically working in the office (Booking meeting room, visitor management, etc)
CONSNothing really so far, I've been using it without error. I'm just looking forward to other functions to be added.
Andre
Electrical/Electronic Manufacturing, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Good software that does the job well.
It's good
PROSThe B-Line software is easy to use, bug free and very intuitive.
CONSNo issues to report here, I guess the fact that I need to install it on my device is a 'thing' and I'm worried that the software is spying on my activity to some level.
Elisa
Food & Beverages, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
B-line saves you time!!!
it's a good application, it works simply, it is updated frequently and it allows you to have easy access to the designated buildings without having to wait!
CONSI think it works great , I‘ve never any problems with it!
Lindsay
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed January 2023
User review
It was very user friendly and did not encounter many issues
CONSI like using a card, or at least having it as a back up option. If I forget my cellphone or it dies I could not access the building.
Sophie
Research, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed December 2022
Average user of B-Line
Overall I have had no issues using B-Line other than not being able to book rooms that are booked but unoccupied. Have had an overall positive experience with B-Line
PROSFound the product extremely easy to use and implement (thought I was not doing the implementation). Enjoy being able to book rooms virtually.
CONSThe experience of booking rooms could be improved with a check-in feature (maybe similar to the building entrance) - as I have found often people book rooms and then do not use them. This is difficult as there are limited spaces where one can have private meetings.
Lu
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Very good app
My overall experience is great.
PROSIt's so convenient and easy to use. The software is very light weighted, but powered.
CONSNo. I don't have any negative comments using this software.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Excellent for Hospitality
Excellent for short-term hospitality room and amenity access control.
CONSNot many cons. B-line helped us get past our access control issues.
Alastair
Design, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2022
Access control and Room booking made easy
no issues
PROSEasy to use, easy access to building and associated facilities
CONSYou have t o make sure you turn it off after you leave the building
Jenaro
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Practical access control tools
practical and reliable
PROSThe app is quite effective and reliable
CONSyou must use it with a cellphone or portable device with Bluetooth
Fernando
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed December 2022
B-Line Review, OceanSync User
The phone tap access makes it very easy.
CONSHaving to have Bluetooth on for the phone tap to work.