Microsoft Teams

RATING:

4.5

(9480)

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft T...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Microsoft Teams Pricing

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Available

Microsoft Teams Conversation
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Microsoft Teams Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft Teams

1 - 5 of 8,324 Reviews

Georgios

Higher Education, 5,001 - 10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Powerful Workspace and High Quality Video

User Profile

Stephen

Verified reviewer

Utilities, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Teams is an essential part of our day-to-day business

We have an automated booking software that works with Teams and is critical to our business, most other companies use it as well so that helps. Also for our internal meetings with overseas staff, it's the go-to tool and books straight in our outlook calender.

PROS

Microsoft Teams integrates with all our other software seamlessly. When you use tech you want it to be easy to use, straightforward, and fit for purpose. Teams does exactly that and works perfectly for the intended purpose, and a little bit more ;)

CONS

I think that some of the additional features that Teams can offer, like document storage could be better advertised and explained. Most businesses have cloud-based storage solutions but if you could do it all in one place, which it does do, then it could be better explained. we didn't know it existed for a while, but I guess at first we wanted a video calling software and were simply focused don that, rather than what else can it do.

Reason for choosing Microsoft Teams

We found that Teams was the more professional software that integrated better with our other software.

Reasons for switching to Microsoft Teams

We needed something that seemed a little more professional. Google is good but Teams has the full suit we were looking for.

User Profile

Amit

Verified reviewer

Staffing and Recruiting, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2024

Microsoft Teams : Life saver for all businesses

Its a very useful tool for all the businesses, It enhances the coordination with team members, ensures timely task completion and track all the previous communications.

PROS

It helps you to real time tasks, increases the efficiency by communicating among the team members and candidates. Its very user friendly and the interface is way better than other applications.

CONS

It has few limitations while file sharing, It lags sometimes for offline work. Its bit challenging to quickly find important information in teams chat.

Michael

Furniture, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Teams

Overall i like teams. It is easy to use and integrates well with my companies technology.

PROS

Honestly my favorite feature is the high contrast mode. Love the colors.

CONS

I dont like that it can be buggy and then I cannot communicate with my team.

User Profile

Imi

Verified reviewer

Government Administration, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed June 2021

MS Teams is more than the VC conferencing tool but it is a greedy applicaiton

Being using this app from its inception and it keeps growing daily, however the app is memory intensive and sometimes slows down my phone or laptops. Overall, it is a business drive software that will become the swift army knife for remote working.

PROS

Teams provides several features of with the ability to integrate with all of the other Office 365 application is the best. MS Team for meeting leads with an integrated calendar. MS team for chatting about a document stands out over other application. MS Team for sharing an email directly to a channel group members for their feedback is most productive in my environment as compared to the broadcasting of an email to several colleagues and waiting for a replay in your inbox. Mobile application is good, once you can afford a good high end Android phone.

CONS

The app is memory intensive. The app is bandwidth intensive. I cannot quite complain about the functionalities at this point, as they are a growing list of new and improved application and functionalities all tied into the Office365 platform.

Reason for choosing Microsoft Teams

It was part of the Office365 package, a gem in the tool kit that was not being used until covid19

Reasons for switching to Microsoft Teams

Cannot compare these two product on all fronts, the goal was to reduce cost and improve number of users having the ability to perform remote meeting. Nothing can compare to zoom for a stand along meeting. After all no one has VC anymore, we just have a zoom meeting. However, Teams has been the way to go for internal meeting across the office space, and not is becoming ore and more popular, thus we reduce the cost and made the switch to teams.