ClubRight software


19 reviews(5.0/5)
19 reviews(5.0/5)

ClubRight is a cloud-based membership management solution designed for gyms, clubs, dance and fitness studios and martial arts centers. The solution offers membership management, self-service portals, billing and payment management, class scheduling, progress tracking and reporting.

The online marketing portal lets users manage marketing campaigns. The online calendar feature can be used by both instructors and members to schedule classes. Dashboards display daily schedules along with notifications and reminders.

Members can access a self-service portal to track workout progress, communicate with instructors, view and schedule classes, make payments and generate reports. Instructors can also book rooms and time slots with ClubRight. Designing tools let users add branding to membership forms, welcome screens, payment receipts and invoices.

ClubRight is available with a monthly subscription. Support is offered via email and over the phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

19 Reviews of ClubRight

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  • Ruth from Silverback Gym & Fitness LTD

    Number of employees: 2-10 employees

    August 2018

    Positive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've found the support team to be absolutely brilliant, every query or question has been solved.......extremely impressed with the team actually adapting our system as we need to suit our needs for reporting.

    Pros

    I like the dashboard, it's very simple to navigate. I also like the reporting system, it is taking a little while to learn all the features as I'm using them or searching them as I need them.

    Cons

    I wouldn't say there's anything i dislike. Everything that I've found I needed and wasn't available I've messaged the team and they've sorted it out, either actually adding in what I need or showing me how to find it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2018

    Thank you for the lovely review, Ruth! We are always happy to help :) Kind Regards, Taylor @ ClubRight

  • Helen from FTC Gym

    Number of employees: 11-50 employees

    July 2018

    Great software easy to use, excellent value and customer support is second to none

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, online booking and cancellation for our members, reporting functions, links with go cardless and stripe, regular updates and new features, listens to our needs and accommodates them, customer service and support is always on hand, Customer support and his team have walked us through every step from the start and continue to be very supportive with the needs of the business / System as we grow.....

    Cons

    Our only con and Ironically I'm only stating this as this section on here is a compulsory field (a suggestion that we have made) we would like to have a few more compulsory fields upon member sign up, particularly for online members, having discussed with Customer support we look forward to a solution and working with Customer support and the team for many years to come

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    August 2018

    Hi Helen! Thank you for the positive review, it is very much appreciated! We are aware of your suggestion regarding the member sign up process and we are grateful for your continued feedback. Thanks again, Taylor @ ClubRight

  • Chris from New Era Fitness Club

    March 2018

    Great software. Easy to use, has great free integrations and makes life easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The booking system has saved us lots of admin time, and it makes it easy for members to book, and it has increased revenue.
    The link with stripe and harlands is easy and has also increased revenue.

    Cons

    There isn't really anything I don't like, it does the job we need it to do. The only thing is that you need the internet, as ours isn't always great so sometimes we can't get onto club right but that's no fault of the software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    March 2018

    Thanks for the positive review Chris! We're glad our software is making your life easier! Kind Regards, Taylor @ ClubRight

  • Glen from TRAINING SHED

    Number of employees: 11-50 employees

    March 2018

    A great product from a fantastic team of knowledgeable and experienced people

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allows our business to run efficiently, measuring and reporting, marketing and sales so that we can concentrate on the one thing we started the business in the first place. To look after our clients properly.

    Pros

    It does what you need it to do and when it doesn't they listen and update it! The support staff has many many years experience in the industry and the team he has built around him are up to date with all the necessary knowledge. They are extremely responsive and pro-active at the same time ensuring the product really does work for a growing business.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    March 2018

    Thanks for the great review Glen, we're happy that ClubRight allows you to run your business efficiently! Kind Regards, Taylor @ ClubRight

  • Lee from PT4U Limited

    March 2018

    Clubright has greatly reduced my administration time down allowing me more member time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    There are non, the cost is great the support network is on hand to help at anytime. The updates are customer based.

    Pros

    The ease of use
    The simplicity of the system
    The reduced KPI format
    The way it allows me to run my business from anwhere

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    March 2018

    Hi Lee, thanks for the great review! We're glad that ClubRight software has been able to give you more time with your member time. Kind Regards, Taylor @ ClubRight

  • Sue from Gym Jedi

    February 2018

    Great product and great company. They have walked us through every step of the set up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The product is so easy to set up on your own, even as a novice and if there are any questions, the team are on hand to direct you. Simple logins for the end user and links with GoCardless and Stripe means transactions are quick and efficient.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    March 2018

    Thank you for the positive review Sue! We look forward to continuing to work with Gym Jedi in the future. Kind Regards, Taylor @ ClubRight

  • Vicky from Training Shed

    January 2018

    My experience of ClubRight has been a positive one, definitely worth the change.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How we as a business can program it so there are clear and easy links between particular payments and attendances. Also by searching a customers name you can see exactly what they've paid for when and therefore when any payments have been missed.

    Cons

    The view of the diary is very unclear for what we need, we have multiple personal training sessions that without clicking in to every appointment you cannot tell who has booked where.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Samantha from Needham gym & fitness

    January 2018

    Excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    System is very simple to use and helps manage everything without complications. The team are great and always happy to help.

    Cons

    Customer services are not always immediately available but this a minor thing as they usually call back pretty quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    January 2018

    Thank you for the positive review Samantha! The best way to contact our customer services is to put a ticket in through the knowledge base, so this may be the best way to help moving forward, as a team of people ie. more than one person will see your request for help :) Kind Regards, Taylor @ ClubRight

  • Lewis from Elyte Fitness

    October 2017

    ClubRight is the "do-it-all" management tool for our independent, boutique gym.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ClubRight is the professional, user friendly management system we didn't know we needed. For an independent, start up gym, ClubRight has all the tools and features to aid in the smooth running of our facility.
    From aiding sales from initial customer enquiry, easy sign up, retention and facility operation, ClubRight has easy to understand and use features and integrations to all necessary partner applications. It is obvious from the outset that ClubRight has been designed by a team with relevant industry experience and with club growth and operation the primary objective.
    Constant upgrades, new features and high standards of customer care means ClubRight's value to us is always improving and giving us the confidence in a fully integrated management system.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    October 2017

    Hi Lewis, we greatly appreciate your feedback and we are pleased to know that ClubRight is successful in helping you run your boutique gym. We look forward to working with Elyte Fitness in the future! Kind Regards, Taylor @ ClubRight

  • Graham from BIG Health & Fitness Ltd

    October 2017

    It's a really great software and has help me control my client base.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to navigate, can't better it, they has really produced a top-notch software, I think it's because he's worked within the gym environment, that's what drew me to them in the first instance however the software can't be beaten!!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    October 2017

    Hi Graham! Thank you for the positive review, we look forward to working with yourself and BIG Health & Fitness in the future. Kind Regards, Taylor at ClubRight

  • Nikki from Lake Fitness @ No. 10

    October 2017

    The ClubRight membership system has been a great asset to our business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system has allowed us to communicate effectively with our members whilst still maintaining an unmanned gym. We have been able to streamline the membership process whilst still providing great customer service.
    The support centre ensured that the initial training provided was both informative and practical.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    October 2017

    Hi Nikki, Thank you for the positive review! The ClubRight team will always be on hand to help with your club managing needs. Kind Regards, Taylor at ClubRight

  • Jon from Studio Fit Limited

    Number of employees: 2-10 employees

    October 2017

    Brilliant service from experienced club owners that deliver results!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    streamlined processes, easy member administration, cloud based solution, collaborative software as it can be shared very easily.

    Pros

    This software is cloud based so can be used by remote offices for class bookings and member enquiries, by the management team out of club should they wish to check in on the performance of their business and most importantly by members to maintain their profile, book classes and contact us via SMS or email. The support I've received from Clubright is fantastic - the support team are familiar with the operations of a fitness business so should I need support, I know that they get the challenges and opportunities I face each and every day!

    Cons

    The con on this software is really not a negative. The software is new and therefore some parts feel like they are still being developed - the great thing about this is that I can contact the team with suggestions and edits, these are taken into consideration and often implemented into future builds. If you are looking for perfect, then there are other more refined software options out there - but don't expect any custom fits for your business - you will get that with Clubright!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    October 2017

    Hi Jon, thank you for the positive review! We are always open to customer feedback and will take on board any suggestions our customers may have. We look forward to working with Studio Fit Limited in the near future. Kind Regards, Taylor at ClubRight

  • Sara from PLM Health & Fitness

    Number of employees: 2-10 employees

    September 2017

    Easy to use and great customer support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software will help me massively in my day to day role as operations manager. From the ease of pulling reports to the till system. It's great, thanks.

    Pros

    The main one being that the pro rata is calculated for you and the dashboard looks good and is easy to navigate. I also like how you can personalise messages to members when they swipe in. The credit system is a good idea too.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2017

    Hi Sara, thank you for the positive review! We look forward of working PLM Health and Fitness in the coming future. Kind Regards, Taylor at ClubRight

  • Ian from PT Plus One Studio / Core Health & Fitness

    Number of employees: 2-10 employees

    September 2017

    Working with Wayne and ClubRight is a breath of fresh air as he/they really get it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helped my business and many of my clients businesses flourish. Many of my referred customers have switched from bigger suppliers to come across to try ClubRight and have not looked back.

    Pros

    The ease of use and the ability to add different elements at the click of fingers (nearly) after using the support functions.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2017

    Hi Ian, we are pleased to know that ClubRight is helping your clients' businesses flourish. We look forward to working with you in the future. Kind Regards, Taylor at ClubRight

  • Phil Lawrence from PLM Health & Fitness Ltd

    Number of employees: 2-10 employees

    September 2017

    Right from the initial enquiry - ClubRight have consistently exceeded all expectations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The adaptability of the software, the constant developments of the software and the continual support and advice behind ClubRight (from Wayne and all his team) is unrivalled.

    I have chosen Wayne's products for business for the past four years and have always known him to be extremely passionate about the user experience of his software having worked in many of the roles his products support. It's the very reason I have chosen ClubRight to support the continual growth of PLM Health & Fitness.

    Cons

    Its a shame that this is a compulsory field as I don't have any dislikes or "if only" comments to make regarding ClubRight. From the initial conversation of what this product can deliver through to operating my facility via the software - Wayne and his team have consistently impressed and helped to improve PLM's services to its customer. I look forward to working with Wayne, his team and ClubRight for many years to come.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2017

    Hi Phil, thank you for the positive review! We are very much looking forward to working with you and the team at PLM Health & Fitness. Kind Regards, Taylor at ClubRight

  • Sue from BROWNES BOOT CAMP

    August 2017

    This is an excellent product with exceptionally helpful Staff who are always on hand to assist.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is easy to use and user friendly. It is also extremely straight forward when accessing different pieces of a Clients account.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2017

    Hi there Sue, we greatly appreciate your positive review. It's great to have you on-board at ClubRight! Kind Regards, Taylor at ClubRight

  • Angus from Brownes Boot Camp

    Number of employees: 1 employee

    August 2017

    My experience with Clubright has to be amazing, helpful and that you need this software to manage.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    time, easy to manage my clients/members and keep track of them.

    Pros

    I like Clubright as its easy to use, professional staff, helpful, reply response is immediate, value for money, features on the system are powerful to use, all you need is the internet to manage your business and the staff are friendly/very good on explaining any problems etc. Clubright for me is an amazing tool as it helps me get my social life, relationship and family time back which i have missed for a long time...... Clubright is the BEST.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2017

    Hi Angus, thank you for the positive review. We are looking forward to working with the Brownes Boot Camp team in the future. Kind Regards, Taylor at ClubRight

  • Adrian from Old Ironworks Gym

    Number of employees: 2-10 employees

    August 2017

    At last a gym management system that works

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great support transferring my data from my old gym software company. Easy to use, outstanding marketing and followup tools. Its help make the company money!

    Pros

    Ease of use, it gives my business accurate information about my clients and best of all the tools provided helps build my business as well. My clients feel more connected being able to register online and book classes and manage there memberships. The customer support is fast and all my questions are answered fast. Nothing is to much trouble, it makes you feel special. Thank you Clubright .

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2017

    Thank you for taking the time to leave a positive review, Adrian. The ClubRight team are very much looking forward to working with you and the Old Ironworks Gym. Kind Regards, Taylor at ClubRight

  • Emma from Emma Lister Fitness

    Number of employees: 1 employee

    August 2017

    Easy, saves on time and super user friendly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More free time at home with family.

    Pros

    For me it has been great to get some time back at home. With ClubRight I am able to input my data and it is so easy to use that it allows me to have more free time with my family. I also love how my clients are able to access it and book online! It has so many features and is a game changer for Personal Trainers managing their own business!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Club Right, ClubRight

    September 2017

    Hi Emma, thank you for your continued support with ClubRight. We are pleased that our software is helping you to manage your business efficiently and effectively. ClubRight are excited to continue working with you in the future. Kind Regards, Taylor at ClubRight

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