Easiest & best!

The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all!

Pros

Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted!

Cons

It wipes our previous months classes off at the end of the month

ClubRight is right for our club

ClubRight has been the best move we have ever done and they helped us all the way. For us being able to have every element of the club under one piece of software was the biggest seller, plus the price. Moving our database was easy, as was the bulk transfer from our previous DD provider to our new one, who integrate with ClubRight. The customer support team are great and just a chat away, the help centre is also great with plenty of articles on 'how to do'. If there is something we feel should be in ClubRight we email it over and get a response as where and when in the development it is likely to be implemented. ClubRight happened at just the right time for us, we were slowly slipping into the dark ages with our processes. Can't believe just how much this has changed our company. Our members love it as they have control and can do and see everything through the app too. Wayne and the team are just fantastic.

Pros

Ease of use and that it is constantly being improved and new features added. The integrations with various DD providers and being able to accept card payments (yes we were in the dark ages before ClubRight). But most of all the price, bit of a no brainer really.

Cons

Some functionality that I feel should be there, such as taking part payments. For example I have a member who was 3 months overdue, they have paid 2 months but I am unable to record this on their account. That being said ClubRight are on the ball and it's part of their development.

Excellent member management software for the independent gym

Clubright are excellent overall, they are on hand to provide support in a flash and are very accommodating to your needs. The app works very well and is perfect for our independent gym with many integrations that work well. I would advice against using DFC as a direct debit provider and instead going with GoCardless.

Pros

Clean interface with lots of options. Clearly designed by someone from the gym industry as it has all the features which one would require. Customers like it and generally any issues can be easily sorted out.

Cons

Advanced data sorting and extraction, csv files with complete customer database information (i.e hidden ID codes, membership codes etc). Currently can only sort by a few fields. The User App interface could be updated to be more modern.

Clubright review

Pros

Email prospects & Membership plans

Cons

When memberships are set up incorrectly they are difficult to rectify

6 Month Gym Review

Id like to mention at this point that I have used the chat function LOADS, As its just myself running the whole business for the moment at [SENSITIVE CONTENT], that have been on the other side of the chat button at a moment notice have really made this software the one for me! These three legends have helped me set up, upgrade for more functions, even virtually walked me though sections and troubleshooting the welcome screen too. Note only are they friendly but the team also empathize that not all of us are computer wiz's. Cheers guys.

Pros

This software is very user friendly. In both cases for the gym director and members. The interface in which I personally use for managing the gym day to day which bookings for classes and personally training or the members app which they use to scan in and book classes on their phone. Simplicity for the user is paramount for bookings. The bulk message/text or email option I utilize most to get the message out or even notify the members of up coming courses and events. The reporting feature is very useful to analyse loads of option too.

Cons

The only slight issue I personally have come across with this software is that My Qr- Welcome screen sleeps at random times, where I have to re-boot and uninstall sometimes. But other that that its a fantastic system which i will use for the foreseeable. To note with this too. Is the 'chat' button which the Clubright team are there to assist at a moment notice.