ClubRight Software

Gained full control of my club

Pros

Easy to use and the staff are all very friendly and their when I need. A real personal touch

Cons

There’s nothing negative to say - just now I spend all my time using ClubRight ????

ClubRight Review

Once we understood the capabilities the system offers a great cost effective solution

Pros

A very cost effective membership software solution recommended

Cons

Being used to being trained on membership software 1-1 took time to learn system online

Club Right is what Club software should be like

I cannot speak highly enough about Clu Right. We have been around a long time and have used a lot of different platforms. We were quite happy on our last platform until we had our heads turned and saw what we were missing out on. The whole process of moving was superb. Every single step was a breeze. But it doesn't just stop there. The team are really really great. Whenever we have an issue (usually a user error) they are there on hand to help out. New features are constantly being added. In shorts Club Right, our rep and his team rock.

Pros

The simplicity and the range of features is above everything else

Cons

The pain of moving from one software platform to another - but actually it was relatively painless

Easiest & best!

The guys at Club Right have wanted our custom from the first day I met them. They’ve been interested in our gym, and it feels like they’re an outside part of your team, by wanting you to succeed, plus they are so easy to contact should you have any issues or questions. There’s an online chat/conversation that you can pose a question about something on your software and you’ll get a reply super quick, in a friendly helpful way. We won’t be changing to another company for a very long time if at all!

Pros

Easy to set up, use & train staff in. Super easy for customers to book in classes and pay memberships online. Very user friendly. It looks good and modern. Timetables, classes and memberships are all easy to change if necessary. It’s all one screen, not having to divert onto different areas of the software. The home screen is easy to see who’s owing, messages etc. The back office area, is straight forward to get the reports needed. Overall we love the software and how straight forward it all is! The cost..... a quarter of what we were paying anothe rcompany, and we’re getting everything we wanted!

Cons

It wipes our previous months classes off at the end of the month

Driving business forward

From my initial meeting/demo I was made feel at ease and CSR focused on how the system would benefit my business and not a general industry usage overview. Setup was again very focused on how I would/could use the system and to be honest it is designed in such a way that it is easy to follow and even explore yourself. My customers have been ported over and everyone has commented how professional it looks and how easy it is to use. From my point of view it make a whole chuck of my business automated that I can now give even more time to growing my business.

Pros

Change is always tough especially when customers are concerned, however the instant feedback I received from my customers when they had to start using Clubright was very welcoming and the word that kept creeping up was ‘easy’.

In short, I love how such a complex system has such ease of use.

Cons

I haven’t found one as yet.

If I was forced to give one it would be that one of the integrations I am keen for isn’t available until the end of January, however with that only being 8/9 weeks away it’s hardly a Con.

Excellent software for personal trainers

Pros

So easy to follow and great help from team

Cons

i havent least like anything so far so good

Takes so many Stresses away.

Simply, Very satisfied. We have a few ideas going forward, all of which Clubright are working on. As we grow, we grow with Clubright behind us all the way. You will not find a more affordable, approachable, reliable management service available. Trust me we searched everywhere and are so glad we found Clubright. Thank you.

Pros

Simple
Affordable
Effective
Informative
Productive, club management. Simply Brilliant.

We love everything about Clubright. We use it to manage over 500 Gymnasts at our Gymnastics Academy. It has taken so many stresses away with regards to payment and club management. Software aside, The Clubright team are very approachable and are open to any suggestions you may have to make managing your club easier, always only a phone call or live chat message away and have helped us on numerous occasions (9 times out of 10 it was operator error, but even when it wasn't they found a solution very quickly) I cannot recommend Clubright highly enough.

Cons

Genuinely, there is nothing not to like. If there is something you don't like they change it or listen to your ideas and implement them.

Booking System That Made My Life Easier!

Having more organisation throughout our gym for us and our members makes everything a smoother running ship! Always one phone call away from fixing any issues I have had.

Pros

Creating a timetable with our different sessions and having a group limit on each class.

Having a simple software for clients to use has saved me hours of time on my phone everyday. As our gym members total grew, it became more difficult to keep up with clients training days/times manually.

Now I am able to see who is booked in, when they are in, and they can change times accordingly without having to notify me directly.

This has been great for us and our staff.

Cons

There isn't many things I dislike about the software.

Clubright

Good experience

Pros

Easy set up, quick to use. Friendly interface. Always upgrading

Cons

Needs more reports but this does keep expanding

Positive

I've found the support team to be absolutely brilliant, every query or question has been solved.......extremely impressed with the team actually adapting our system as we need to suit our needs for reporting.

Pros

I like the dashboard, it's very simple to navigate. I also like the reporting system, it is taking a little while to learn all the features as I'm using them or searching them as I need them.

Cons

I wouldn't say there's anything i dislike. Everything that I've found I needed and wasn't available I've messaged the team and they've sorted it out, either actually adding in what I need or showing me how to find it.

Great software easy to use, excellent value and customer support is second to none

Pros

Ease of use, online booking and cancellation for our members, reporting functions, links with go cardless and stripe, regular updates and new features, listens to our needs and accommodates them, customer service and support is always on hand, Customer support and his team have walked us through every step from the start and continue to be very supportive with the needs of the business / System as we grow.....

Cons

Our only con and Ironically I'm only stating this as this section on here is a compulsory field (a suggestion that we have made) we would like to have a few more compulsory fields upon member sign up, particularly for online members, having discussed with Customer support we look forward to a solution and working with Customer support and the team for many years to come

Great software. Easy to use, has great free integrations and makes life easy.

Pros

The booking system has saved us lots of admin time, and it makes it easy for members to book, and it has increased revenue.
The link with stripe and harlands is easy and has also increased revenue.

Cons

There isn't really anything I don't like, it does the job we need it to do. The only thing is that you need the internet, as ours isn't always great so sometimes we can't get onto club right but that's no fault of the software.

A great product from a fantastic team of knowledgeable and experienced people

It allows our business to run efficiently, measuring and reporting, marketing and sales so that we can concentrate on the one thing we started the business in the first place. To look after our clients properly.

Pros

It does what you need it to do and when it doesn't they listen and update it! The support staff has many many years experience in the industry and the team he has built around him are up to date with all the necessary knowledge. They are extremely responsive and pro-active at the same time ensuring the product really does work for a growing business.

Clubright has greatly reduced my administration time down allowing me more member time.

There are non, the cost is great the support network is on hand to help at anytime. The updates are customer based.

Pros

The ease of use
The simplicity of the system
The reduced KPI format
The way it allows me to run my business from anwhere

Great product and great company. They have walked us through every step of the set up.

Pros

The product is so easy to set up on your own, even as a novice and if there are any questions, the team are on hand to direct you. Simple logins for the end user and links with GoCardless and Stripe means transactions are quick and efficient.

My experience of ClubRight has been a positive one, definitely worth the change.

Pros

How we as a business can program it so there are clear and easy links between particular payments and attendances. Also by searching a customers name you can see exactly what they've paid for when and therefore when any payments have been missed.

Cons

The view of the diary is very unclear for what we need, we have multiple personal training sessions that without clicking in to every appointment you cannot tell who has booked where.

Excellent

Pros

System is very simple to use and helps manage everything without complications. The team are great and always happy to help.

Cons

Customer services are not always immediately available but this a minor thing as they usually call back pretty quickly.

ClubRight is the "do-it-all" management tool for our independent, boutique gym.

Pros

ClubRight is the professional, user friendly management system we didn't know we needed. For an independent, start up gym, ClubRight has all the tools and features to aid in the smooth running of our facility.
From aiding sales from initial customer enquiry, easy sign up, retention and facility operation, ClubRight has easy to understand and use features and integrations to all necessary partner applications. It is obvious from the outset that ClubRight has been designed by a team with relevant industry experience and with club growth and operation the primary objective.
Constant upgrades, new features and high standards of customer care means ClubRight's value to us is always improving and giving us the confidence in a fully integrated management system.

It's a really great software and has help me control my client base.

Pros

It's easy to navigate, can't better it, they has really produced a top-notch software, I think it's because he's worked within the gym environment, that's what drew me to them in the first instance however the software can't be beaten!!

The ClubRight membership system has been a great asset to our business.

Pros

The system has allowed us to communicate effectively with our members whilst still maintaining an unmanned gym. We have been able to streamline the membership process whilst still providing great customer service.
The support centre ensured that the initial training provided was both informative and practical.