DonorView

RATING:

4.4

(118)

About DonorView

DonorView is your ultimate ally in the world of nonprofit management. Imagine a seamless platform that effortlessly handles everything from organizing events to engaging donors and launching fundraising campaigns, all in one place. That's DonorView! Keep track of grants and donations, nurture donor relationships, and execute targeted campaigns effortlessly. Say goodbye to the hassle of manual processes, as DonorView automates online donation processing, event planning, volunteer management, and more. Need to reach out to donors? DonorView has got you covered with email marketing and text messaging features. Want to engage supporters in peer-to-peer fundraising? Done. Planning auctions, whether live or online? Piece of cake with DonorView. And the best part? You can cu...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

DonorView Pricing

Monthly pricing based upon number of Constituents.

Starting price: 

$166.00 per month

Free trial: 

Available

Free version: 

Not Available

Engagement overview within constituent record
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DonorView Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DonorView

1 - 5 of 118 Reviews

Waldo

Broadcast Media, 51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Excellent CRM

Waldo

Broadcast Media, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Excellent CRM

Our overall experience with Donorview has been exceptional. Implementing the CRM as our first option and choice for a new office, we have not been disappointed. Brilliant product.

PROS

The user interface is really easy to navigate. The company support is excellent and all questions/training is dealt with in under 24 hours.

CONS

While there were initially some functionality missing, the Donorview team are constantly working in the background to improve their product. No cons currently.

Reasons for switching to DonorView

Looking for more user-friendly environment

Gary

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Finding the right tool at the right price

It was an easy to get Sales involved in several meetings as not all the players were available at the same time. The cutover was a breeze and they even went above and beyond our expectations when additional data needed to be transferred across networks. After 2 years, DonorView is still welcoming our input and looking to enhance their system. This product is easy and cost effective for us.

PROS

Customer Support. Some people think Customer Service occurs only when you purchase a product but actually it starts when the product is first introduced. How well the team responds to your questions and offer real solutions tells a lot. Are they willing to answer same questions over and over. Then as soon as the transfer of data occurs, how quick will they respond. DonorView is excellent in this area while meeting the needs of our business.

CONS

While there were a lot of options editing written communication, some options I was used to were not there. However, through their Customer Service and Support Team, those deficiencies were enhanced to meet our needs. Great job listening to customer.

Reason for choosing DonorView

DonorView met our donor database needs, was easy to use, offered incredible Customer Support and was the right price.

Reasons for switching to DonorView

Customer Support and cost.

Jessica

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed February 2020

Multiple Issues - we're switching when our contract ends

PROS

On the surface, it appears to do a lot. This may be more price friendly than other products, although we pay $3,500 a year, so it's not cheap. I do like the additional features of them mailing out tax receipts / thank you letters.

CONS

Reporting is awful. When asking for help from support, their feedback was that they know the reporting feature is not great. It's very difficult to get the information needed - especially multi year comparison -- without manually manipulating it in Excel. Does NOT work with all browsers. We're using this for ticketing for our gala and it doesn't work on all of the browsers -- who knows how much we have missed out because of browser issues. Peer - to - peer pages are not custom enough and don't look the best. It isn't user friendly. The product in general is clunky. They also charge you a monthly fee for donation swipers.

Reasons for switching to DonorView

For a more robust product with our growing donor base.

Francesco

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Everything Non-Profits Need in one location

Our experience has been amazing. The support that everyone at DV gives to their clients is amazing and 100000000% better than what we received with the other software we were using.

PROS

We had Raiser's Edge prior to moving to Donorview. One of the things we like most is the ability to pull reports within seconds and with ease. Raiser's Edge was too complicated when it came to reports. DonorView makes it so simple.

CONS

The thing we like least about the software is the membership feature, but that has nothing to do with how good or bad it is, we just haven't had a reason to use that aspect yet so can't really comment on it beyond that.

Reason for choosing DonorView

We just liked it better.

Reasons for switching to DonorView

It was too clunky and I wanted something we could not just use as a donor database, but be able to use for event planning, taking donations, mass email and text marketing and auctions. When we looked into all the different platforms, DonorView did all that and since we are both located in Massachusetts, we felt like going with a local business.