DonorView
About DonorView
Awards and Recognition
DonorView Pricing
Monthly pricing based upon number of Constituents.
Starting price:
$166.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for DonorView
1 - 5 of 114 Reviews
Waldo
Broadcast Media, 51 - 200 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed May 2021
Excellent CRM
Waldo
Broadcast Media, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Excellent CRM
Our overall experience with Donorview has been exceptional. Implementing the CRM as our first option and choice for a new office, we have not been disappointed. Brilliant product.
PROSThe user interface is really easy to navigate. The company support is excellent and all questions/training is dealt with in under 24 hours.
CONSWhile there were initially some functionality missing, the Donorview team are constantly working in the background to improve their product. No cons currently.
Reasons for switching to DonorView
Looking for more user-friendly environment
Christine
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Excellent All-In-One Solution for Event Management and CRM
The support team has been very responsive. I would always get a response to my question within the next business day. And I had quite a few questions in the beginning as I was learning the system! The training videos were also quite helpful.
PROSWe use DonorView for our annual golf outing. DonorView has everything all in one system - CRM, mobile auctions, online registration, event management, text messaging, email, etc. All at a reasonable price. I don't have to work with multiple systems, or export/import data, because it's all right there. I did a lot of research and could not find anything similar. In fact, I had other non-profit software companies tell me that a software solution that combines CRM and event management doesn't exist. I'm happy to say that it does!
CONSMy biggest con is that the mobile app needs some work, as we had issues with it at our event. Also, as with any software, there are always new features and things you wish it would do. For example, I would like to be able to do partial payments for sponsorships and from multiple constituents. The DonorView team seems open to new feature requests. And for the most part, the software is quite robust.
Reasons for switching to DonorView
With our prior solution, there was no CRM relationship management. Each year we would start over with a new event, and there was no way to get a holistic view of our constituents. For example, if we wanted to see anyone that was a sponsor in the last 5 years, we had to go through each event page from the last 5 years and sort through the data manually. Now, with DonorView, the data is available with just a few clicks. Also, we no longer have to export data from each year's event into an excel spreadsheet to use as our mailing list. Our CRM database now lives right in the DonorView system.
Sarah
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Not at all what we thought it would be
The automated notifications were nice and I like being able to save reports and donor views for different looks.
CONSThe system is just overall difficult to use and a lot of the functionality we were shown during our demo ended up being add-ons that we couldn't afford. Overall, it makes targeted communication with donors difficult and limits my ability to speak to donors the way I'd like.
Gary
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Finding the right tool at the right price
It was an easy to get Sales involved in several meetings as not all the players were available at the same time. The cutover was a breeze and they even went above and beyond our expectations when additional data needed to be transferred across networks. After 2 years, DonorView is still welcoming our input and looking to enhance their system. This product is easy and cost effective for us.
PROSCustomer Support. Some people think Customer Service occurs only when you purchase a product but actually it starts when the product is first introduced. How well the team responds to your questions and offer real solutions tells a lot. Are they willing to answer same questions over and over. Then as soon as the transfer of data occurs, how quick will they respond. DonorView is excellent in this area while meeting the needs of our business.
CONSWhile there were a lot of options editing written communication, some options I was used to were not there. However, through their Customer Service and Support Team, those deficiencies were enhanced to meet our needs. Great job listening to customer.
Reason for choosing DonorView
DonorView met our donor database needs, was easy to use, offered incredible Customer Support and was the right price.
Reasons for switching to DonorView
Customer Support and cost.