DonorView

RATING:

4.5

(114)

About DonorView

DonorView is your ultimate ally in the world of nonprofit management. Imagine a seamless platform that effortlessly handles everything from organizing events to engaging donors and launching fundraising campaigns, all in one place. That's DonorView! Keep track of grants and donations, nurture donor relationships, and execute targeted campaigns effortlessly. Say goodbye to the hassle of manual processes, as DonorView automates online donation processing, event planning, volunteer management, and more. Need to reach out to donors? DonorView has got you covered with email marketing and text messaging features. Want to engage supporters in peer-to-peer fundraising? Done. Planning auctions, whether live or online? Piece of cake with DonorView. And the best part? You can cu...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

DonorView Pricing

Monthly pricing based upon number of Constituents.

Starting price: 

$166.00 per month

Free trial: 

Available

Free version: 

Not Available

Engagement overview within constituent record

DonorView Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DonorView

1 - 5 of 114 Reviews

Waldo

Broadcast Media, 51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Excellent CRM

Waldo

Broadcast Media, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Excellent CRM

Our overall experience with Donorview has been exceptional. Implementing the CRM as our first option and choice for a new office, we have not been disappointed. Brilliant product.

PROS

The user interface is really easy to navigate. The company support is excellent and all questions/training is dealt with in under 24 hours.

CONS

While there were initially some functionality missing, the Donorview team are constantly working in the background to improve their product. No cons currently.

Reasons for switching to DonorView

Looking for more user-friendly environment

Christine

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Excellent All-In-One Solution for Event Management and CRM

The support team has been very responsive. I would always get a response to my question within the next business day. And I had quite a few questions in the beginning as I was learning the system! The training videos were also quite helpful.

PROS

We use DonorView for our annual golf outing. DonorView has everything all in one system - CRM, mobile auctions, online registration, event management, text messaging, email, etc. All at a reasonable price. I don't have to work with multiple systems, or export/import data, because it's all right there. I did a lot of research and could not find anything similar. In fact, I had other non-profit software companies tell me that a software solution that combines CRM and event management doesn't exist. I'm happy to say that it does!

CONS

My biggest con is that the mobile app needs some work, as we had issues with it at our event. Also, as with any software, there are always new features and things you wish it would do. For example, I would like to be able to do partial payments for sponsorships and from multiple constituents. The DonorView team seems open to new feature requests. And for the most part, the software is quite robust.

Reasons for switching to DonorView

With our prior solution, there was no CRM relationship management. Each year we would start over with a new event, and there was no way to get a holistic view of our constituents. For example, if we wanted to see anyone that was a sponsor in the last 5 years, we had to go through each event page from the last 5 years and sort through the data manually. Now, with DonorView, the data is available with just a few clicks. Also, we no longer have to export data from each year's event into an excel spreadsheet to use as our mailing list. Our CRM database now lives right in the DonorView system.

Sarah

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2024

Not at all what we thought it would be

PROS

The automated notifications were nice and I like being able to save reports and donor views for different looks.

CONS

The system is just overall difficult to use and a lot of the functionality we were shown during our demo ended up being add-ons that we couldn't afford. Overall, it makes targeted communication with donors difficult and limits my ability to speak to donors the way I'd like.

Gary

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Finding the right tool at the right price

It was an easy to get Sales involved in several meetings as not all the players were available at the same time. The cutover was a breeze and they even went above and beyond our expectations when additional data needed to be transferred across networks. After 2 years, DonorView is still welcoming our input and looking to enhance their system. This product is easy and cost effective for us.

PROS

Customer Support. Some people think Customer Service occurs only when you purchase a product but actually it starts when the product is first introduced. How well the team responds to your questions and offer real solutions tells a lot. Are they willing to answer same questions over and over. Then as soon as the transfer of data occurs, how quick will they respond. DonorView is excellent in this area while meeting the needs of our business.

CONS

While there were a lot of options editing written communication, some options I was used to were not there. However, through their Customer Service and Support Team, those deficiencies were enhanced to meet our needs. Great job listening to customer.

Reason for choosing DonorView

DonorView met our donor database needs, was easy to use, offered incredible Customer Support and was the right price.

Reasons for switching to DonorView

Customer Support and cost.