Hivebrite

RATING:

4.4

(62)

About Hivebrite

Hivebrite is a cloud-based online community management platform for small and large enterprises, associations, universities, and nonprofits. It helps organizations build brand engagements and opportunities for members to network with people around the world. It features a member directory, a dashboard, an events page, a media center, groups, job boards, a member inbox, fundraising and online membership. Hivebrite provides a suite of tools to manage and engage members with full control over their brand and community. It allows users to customize community websites with their own logos and colors. Users can create multiple admins with users rights and roles for managing the website. Users can choose from multiple options to define their members' access to the platf...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Hivebrite Pricing

Contact Hivebrite for detailed pricing information.

Starting price: 

$799.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Hivebrite Front Office People Directory & “Who’s around me” feature
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Hivebrite Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hivebrite

1 - 5 of 61 Reviews

User Profile

Eylem

Verified reviewer

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

comprehensive and user-friendly platform

PROS

Hivebrite is a comprehensive and user-friendly platform that effortlessly bridges the gap between organizations and their communities. The customizability of the platform stands out, allowing for a tailored experience that aligns perfectly with the specific needs and branding of any organization. The variety of tools available for engagement, from event management to membership directories, fosters a vibrant community atmosphere. Additionally, Hivebrite’s support team is exceptional, providing quick and helpful responses to any queries or issues that arise.

CONS

While the platform is generally user-friendly, some users might find the initial setup and navigation through the plethora of features a bit overwhelming without thorough guidance.

Vendor Response

Hi Eylem, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team

Replied May 2024

User Profile

Rachael

Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Perfect Platform for Alumni Relations (Even a 1-Person Alumni Relations Office)!

I am a one-person team for my alumni relations office. The fact that I met with vendors over a three month period and then designed and launched the platform in 8 weeks means that anyone can do it and it's a very user-friendly product. I would highly recommend Hivebrite to universities to use this platform for their alumni, students, faculty, and staff engagement/professional development platform.

PROS

This platform is all-encompassing. It's nice because you can just turn on and off features as you need them. Most companies make you "add-on" additional modules which is expensive and annoying. The only add-ons that isn't included for Hivebrite is Mentoring and Campaigns, but these add-ons are cheap compared to other vendors. It's a very easy platform to use and brand the way you want it.

CONS

Your IT team or a third party vendor has to complete the API's to sync with your alumni database which has been interesting to navigate. It would be nice if Hivebrite did it all in-house for you or worked with your IT team to make it happen. You also can't archive past events or forum discussions. This would be nice so that you can clear out these sections instead of seeing everything you've ever done.

Reason for choosing Hivebrite

1. Sales rep was not pushy or aggressive which I appreciated. PeopleGrove had a very aggressive sales person that was rude. 2. Cost - it's a good price compared to other vendors 3. All-inclusive - the modules are available to you at any time and you control when you turn them on or off

Jeanine

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Great for hosting online community discussions; event capabilities are a work in progress

The Hivebrite people are amazing! Our implementation team was top-notch. While we are experiencing some issues with our back-end Salesforce integration, and a few shortfalls in event registration management, overall Hivebrite is a much better bang-for-our-buck than our previous platform. It is also continuing to grow and improve which means we're on the forefront of community-building tech.

PROS

The community discussion tools are top notch!

CONS

The event capabilities show promise but need work until they meet the needs of ever-growing and expanding nonprofits.

Reasons for switching to Hivebrite

Higher Logic lacked the capabilities Blue Star Families needed to grow our online community. We built so many workarounds that we lost the ability to use any of the out-of-the-box components. We needed a product that would grow and morph alongside our community members.

Vendor Response

Hi Jeanine, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team

Replied May 2024

Gaelle

Civic & Social Organization, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2024

Accessibility

PROS

Easiness of creating and sharing content

CONS

Accessibility: I can only fit the page to a big screen; pages are way too zoomed in on a laptop screen, and I can't zoom out

Tom

Biotechnology, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Great for managing digital communities

Overall, Hivebrite has been an amazing platform to host our online community. We're looking forward to setting up the mobile app, which is included in our contract!

PROS

- Easy to set up - Interface is completely customizable, also offer great design templates - Content management is seamless - Ability to automate content, host live digital events with Zoom integration - Fantastic CRM for managing users

CONS

- Anything outside of their pre-set templates you are required to figure out on your own. Makes customization a little trickier if you don't have the technical expertise in-house. - Hivebrite offers API integration in the platform, but again, you need to figure it out on your own. More support on their end in setting it up would make things much easier for content managers.

Vendor Response

Hi Tom, I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform. We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out to our Customer Success team directly at hello@hivebrite.com. Thank you again! The Hivebrite Team

Replied April 2024