Join It is a cloud-based membership management solution built for small and midsize businesses. It allows users to build a centralized membership database, search contacts, create web pages and more.

With Join it, businesses can create customizable landing pages for their events and invite prospective and current members to register for upcoming events. Organizations can create custom membership plans offering different benefits at different prices. Membership renewal periods can be defined using recurring billing tools.

Join It offers dedicated portals that enable members to create profiles and enter personal details, including profile photos. The solution integrates with Stripe to process online payments. It also integrates with various other applications such as MailChimp, SurveyMonkey, Emma, Eventbrite and Campaign Monitor.

Pricing is per user per month. Plans include customer support via email and over the phone.

Registration page
Registration page

Registration page

Member list

Member list

Manage membership types

Manage membership types

Integrations

Integrations

Member profile

Member profile

Membership options

Membership options

Supported Operating System(s):

Web browser (OS agnostic)



9 Reviews of Join It

Overall rating

5.0 / 5 stars

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Mary from United Arts of Central Florida

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Membership Made Easy

It was so exciting to see the first renewal payment come in, from a reminder notice, and the person even upgraded their membership! Reminders are something I didn’t have time for and the software has made this automatic. I also have to say that the customer service is incredible, even on the free version. The tech support staff get back to you quickly with thoughtful and detailed advice for whatever problem you’re experiencing, and tailor it to your situation. This is really surprising for a free product.

Pros

I’m volunteering for a tiny nonprofit, and love how easy Joinit is to learn and use, even with the very limited time I have for volunteering. I also really like the attractive layout. Both differentiated it from the other programs I looked at, which were clunky/unattractive and seemed complicated to onboard. I love that I can set up a varied membership structure (ours is pretty complex) that allows our members lots of options.

Cons

I think the address should be an available field in the free version. (You can import/export addresses, but not edit them on screen.) It’s a standard field all membership organizations use, and collected at the point of sale. However, the pricing is reasonable enough that I am optimistic that new memberships will soon make the paid version pay for itself.

Review Source: Capterra

Response: Join It, Join It, Inc

September 2018

Thanks for the kind words, Mary! It's a pleasure serving your organization!

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Fantastic. Saves me employing a member of staff for membership management!

Time savings and cost savings.

Pros

This software is so easy to set up and use. Makes it easy to keep track of members and makes mailings simple.

Cons

I'm not sure yet about how to send invitations to prospective members. The instructions on how to do so are not obvious.

Review Source: Capterra

Response: Join It, Join It, Inc

May 2018

Thanks so much! :)

Kevin from The Luxury Life

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Great service! Easy to use!

Pros

User-friendly. Not complicated to use. Great customer service! The Join It team is very responsive when replying to questions.

Review Source: Capterra

Response: Join It, Join It, Inc

February 2018

Thanks for the kind words on our service, Kevin! It's a pleasure supporting you and your organization! :)

Ewen from Revolution Running

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Excellent software for collecting payments, organizing and tracking members

Pros

Made it very easy for us to track and collect payments from our Annual Members. We were using PayPal to collect monthly payments but the ability to track members was lacking there so we switched to Join it.

Review Source: Capterra

Response: Join It, Join It, Inc

February 2018

It's been a pleasure supporting you, Ewen! Congrats on the continued success of Revolution Running!

Bruce from National Minority Council

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Right price for the features we actually use. Very easy and user-friendly interface.

Our organization became more organized and felt more comfortable paying for the direct value that we were receiving.

Pros

We spent years using another membership management solution -- paying full price when we really only used two or three pieces of the product. We came across Join It through the ticketing and event management platform that we used. The fact that Join It integrated with the web apps that we already were using was a huge plus, e.g. MailChimp and Eventbrite, but the price point is what sold us. Relative to the other options out there, Join It seemed to provide the best value. We've loved it so far!

Cons

We've encountered one or two bugs as we became power users of their Eventbrite and MailChimp integrations. While the bugs were a source of frustrations temporarily, the team was responsive and helpful in finding a resolution.

Review Source: Capterra

Response: Join It, Join It, Inc

January 2018

Thanks for the kind words, Bruce! It's a pleasure working with you.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great support and a killer product. JoinIt really helps our club and our members.

Pros

When our fledgling club was looking for a billing tool to help us sign up members quickly, I found JoinIt during a frantic Google search session. It has been very impressive to see how fast the JoinIt product has grown over the last 15 months that my club has been using their product.

It was very easy to get my plans added to the system, connect to Stripe then start taking sign ups. In under 15 minutes we had a page online for folks to join our club.

Cons

It would be great if the domain integration was more robust. Ideally we could actually use JoinIt to actually be our website, it is just so close. There are a few bugs yet with the Stripe integration, I am very happy to report that the founders do get it sorted out very quickly.

Review Source: Capterra

Response: Join It, Join It, Inc

January 2018

Thank you for the kind words! And for being with us since the beginning! :)

Casey from Sick Puppies Comedy

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Awesome membership integration for Eventbrite

Makes my life easier by recurring charges to customers adding discount codes and making it easy to do so.

Pros

It takes out the double work of adding discount codes to all of my events when a person subscribes to multiple events. Perfect for someone who hosts multiple events where a season subscriber is paying a recurring membership fee outside of eventbrite and needs access to multiple shows.

Cons

There are some potential options that seem very close to happening. Like an integration to analyze how many times a customer is using the code? Customer activity.

Review Source: Capterra

Camilla from Association of Phoenix Marketing Professionals

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

After evaluating many other solutions, we're happy with the simplicity and functionality of Join It!

Helped me track my members and automate processes (like sending expiration notices and renewal reminders)

Pros

We appreciate Join It for it's ease-of-user and intuitive user interface. Also, because we're only a medium-sized non-profit we like how affordable their options are.

Cons

Currently, Join It doesn't provide a Content Management Solution as a part of their service, so we have to use WordPress instead.

Review Source: Capterra

Response: Join It, Join It, Inc

January 2018

Thank you, Camilla! It's a pleasure working with you!

Jean-Philippe from Génération d'idées

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Simple and intuitive, we can now easily manage our membership and stay in touch with ours members.

We once used Spreadsheets that needed to be continuously updated and checked to look for renewal dates. This was laborious and we often forgot to remind our members to renew their membership. In the end, we lost many members. With Join It, all this is now automated and everything from membership management to payment is done in the same tool.

Pros

- Programmable automatic renewal reminder emails;
- Integrations with MailChimp and EventBrite;
- Nice admin dashboard that quickly shows last actions (new member, reminder sent, payment received);

Cons

Potential improvements could be in making more advanced features/actions a bit more visible while still keeping the general product simple and intuitive.

Review Source: Capterra

Response: Join It, Join It, Inc

May 2017

Thanks, Jean-Philippe! It's been a pleasure working with you and supporting Génération d'idées!


Displaying 1 - 9 of 9 reviews