# Join It Software Reviews, Demo & Pricing - 2026

> Review of Join It Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/membership-management/join-it-profile

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Join It

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Overview

[Reviews](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/gym-management/join-it-profile/alternatives/)

# Join It 2026: Benefits, Features & Pricing

Wondering if Join It is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Join It

4.7

[(82)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)

Pricing

Starting at $26.10 per month

### About Join It

Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.

Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.

It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.

Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.

Wondering if Join It is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

## Join It User Interface

## Popular Join It Alternatives

Main Product

Join It

4.7

[(82)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.68Value for money
-   4.93Customer support
-   4.33Functionality

Pricing

Starting at $26.10 per month

Get Price

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4.5

[(181)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.44Value for money
-   4.49Customer support
-   4.36Functionality

Pricing

Available upon request

Get Price

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4.0

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Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $99.00 per month

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4.2

[(649)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/)

Ratings Breakdown

-   3.73Ease of use
-   4.05Value for money
-   4.27Customer support
-   3.78Functionality

Pricing

Starting at $119.00 per month

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4.8

[(803)](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.81Value for money
-   4.80Customer support
-   4.73Functionality

Pricing

Starting at $145.00 per month

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[Wodify](https://www.softwareadvice.com/gym-management/wodify-core-profile/)

4.5

[(154)](https://www.softwareadvice.com/gym-management/wodify-core-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.27Value for money
-   4.43Customer support
-   4.35Functionality

Pricing

Starting at $79.00 per month

Get Price

## Join It Pricing and Plans

Starting price: $26.10 per month

Free Trial

Free Version

Starter

$26.10

flat rate, per month

Plan includes:

-   1 Admin Seat Included
-   3.0% Service Fee for Online Transactions
-   Collect Custom Fields
-   Unlimited Automations
-   Up to 1000 Members in Your Database

Total

$89.10

flat rate, per month

Plan includes:

-   2.0% Service Fee for Online Transactions
-   5 Admin Seats Included
-   API and Webhook Access
-   Custom Digital Membership Cards
-   Removed Join It Branding
-   Up to 10000 Members in Your Database

Extra

$179.10

flat rate, per month

Plan includes:

-   10 Admin Seats Included
-   1.5% Service Fee for Online Transactions
-   Up to 25000 Members in Your Database

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Join It Features

-   Popular features found in Membership Management
    
    Application Management
    
    Communication Management
    
    Dues Management
    
    Email Marketing
    
    Event Management
    
    Member Directory
    
    Member Portal
    
    Membership Renewals
    
    Payment Processing
    
    Promotions Management
    
    Registration Management
    
-   More features of Join It
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Attendance Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Chapter Management
    
    Class Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Commenting/Notes
    
    Committee Management
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Discussions/Forums
    
    Document Storage
    
    Donation Tracking
    
    Donor Management
    
    Drag & Drop
    
    Electronic Payments
    
    Email Management
    
    Email Reminders
    
    Email Templates
    
    Email Tracking
    
    Engagement Tracking
    
    Event Calendar
    
    Event Scheduling
    
    Event Ticketing
    
    Facility Scheduling
    
    Filtering
    
    For Alumni Associations
    
    Forms Management
    
    For Nonprofits
    
    Fundraising Management
    
    Grant Management
    
    Group Management
    
    Instructor Management
    
    Interaction Tracking
    
    Live Chat
    
    Marketing Automation
    
    Member Accounts
    
    Member Communication
    
    Member Communities
    
    Member Database
    
    Membership Management
    
    Membership Signup
    
    Member Types
    
    Mobile Access
    
    Multi-Location
    
    Newsletter Management
    
    Online Booking
    
    Personalization
    
    Point of Sale (POS)
    
    Real-Time Analytics
    
    Real-Time Notifications
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting & Statistics
    
    Search/Filter
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Messaging
    
    Summary Reports
    
    Team Management
    
    Third-Party Integrations
    
    User Management
    
    Visitor Management
    
    Volunteer Management
    
    Wait List Management
    
    Web Forms
    
    Website Integration
    
    Website Management
    

## Join It Integrations

Mailchimp

Integration rated 4.8 from 11 reviews

Mailjet

Integration rated undefined from -1 review

Sendlane

Integration rated undefined from -1 review

Constant Contact

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

SurveyMonkey

Integration rated undefined from -1 review

See all 23 integrations

## Join It User Reviews

Overall Rating

4.7

Ratings Breakdown

5

76%

4

21%

3

1%

2

0%

1

2%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.9

Functionality

4.3

April G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

The most amazing customer service I've ever had!

5

Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it."

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

They have listened to my feedback and actually implemented multiples of my suggestions! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days. Otherwise the automations are great, and I love the custom admin fields.

Cons:

Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically. Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point!

Vendor Response

Thanks, April! It's been wonderful working with you! :)

Replied December 2018

Read More

MK

Michael K.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2023

A solid choice for Club management

4

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals

Cons:

No API or access to backend in basic edition, there is webhooks in more expensive version.

Reasons for choosing Join It

Wild Apricot was the only other option really and I chose Joinit because it could connect to other apps and was not just one big app like Wild Apricot. From time to time i do question the decision because there are features I want that i can't get or add to my current version of joinit

Read More

PK

Paul K.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Prepare for poor to no customer support and significant unannounced changes

1

Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we got was essentially “sorry that’s how it is”. This week we have a seen more changes that are intrinsically linked to how we do business. We’ve had never parents randomly canceled, we’ve been unable to set up payments to the future with any confidence and more and more collapses in how it functions. Fortunately e had already found an alternate platform and have started migrating new customers to that. Now we are forced to do a full migration which will costs significant staff hours and embarrassment with clients. Changes to platforms happen I know this but to make major changes without announcement and with a shrug of the shoulders is Damsgaard f for business. The biggest issue we have is their customer service is basically non existent. Do not expect help.

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

2

Functionality

Pros:

Initial ease of use and clarity of finctions.

Cons:

Unannounced changes effecting payments

Reasons for switching to Join It

Terrible customer support

Vendor Response

Hi Paul! Thanks so much for providing us with this feedback. We sincerely do care when we miss the mark and fall short of our customer's expectations, and it really sounds like we messed up here. I take full responsibility and apologize for that. I'm going to reach out to you directly to see if there's anything that we can do to make this right. Sincerely, Mitch

Replied April 2022

Read More

TA

Tony A.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

Great choice for membership management/payments for small organizations on a limited budget

4

What is most outstanding about JoinIt is their customer support. I manage 100+ Software-as-a-Service installations in my professional life and have never experienced better customer support than what JoinIt provides. Almost instant responses to tickets by super-knowledgeable staff, problems resolved very quickly, whether they're issues I caused or perhaps the rare problem at their end. Kudos to JoinIt.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Easily handles our membership management needs with a minimum of fuss. Handles payments through Stripe transparently. Also handles off-line payments without much bother. Imports member lists through Excel and from MailChimp. Excellent value for the money. Tremendous customer support (can't say this enough!)

Cons:

Wish we could more tightly integrate JoinIt forms into our WordPress site without tripling the cost of our subscription. Would like a few bulk update/delete options for our membership lists.

Reasons for switching to Join It

Needed to automate payments and membership management.

Vendor Response

Thank you for the very kind words, Tony! It's been a pleasure working with you so far - and we look forward to continuing to support you!

Replied October 2022

Read More

gp

glynis p.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

a view from an old Garden

5

really positive and lots of support when you need it

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Very simple and quick to use. We can train our front of house personnel to use it with ease. As a tiny heritage garden charity we did a lot of research initially and the low set up price was really crucial. We were very nervous about signing up to a US based company- a big jeopardy for us . But they were really approachable and very efficient. It never felt ,like we were too small to count, there was a lot of patience that so many of us were volunteers. The dashboard is really easy to use and to navigate. lots of in depth info about each member easily accessible. And it loads quickly too ! It took a bit of work to understand the jargon to set it up - but tha was mainly because we'd never had another membershipo system before. Its logical and visually appealing to work with

Cons:

A few irritations about joint memberships versus affiliated memberships and a bit more flexibility around length of membership etc would be good. For our size, needs and staff capacity I dont think there are many downsides

Reasons for choosing Join It

ease of use and set up... .price

Vendor Response

Thank you so much for the kind words, Glynis! It's a pleasure supporting you and the Garden! As always, we're here if you need anything!

Replied October 2022

Read More

GH

Gordon H.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2021

JoinIt works very well for our non-profit!

4

We have been very happy with the implementation of JoinIt. We look forward to further integrating it into streamlining the member experience and providing more cross functional tracking once our Club returns to more normal post-COVID activities.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

We love the integration with Mailchimp and Eventbrite. But my favorite thing about JoinIt has been their amazing customer service. It made it so much easier to get set up and they are incredibly responsive. We're a very traditional non-profit that has been using manual processes for years. We were anticipating a much more difficult transition to the 21st century, but JoinIt made it surprisingly painless.

Cons:

There is a lack of flexibility in some areas, ie configuration of the payment page for new members. Also, there is some limitation in capabilities of the communication tools. But given the price entry point, these are minor issues and can be worked around with other tools.

Reasons for choosing Join It

Price and functionality

Read More

WF

Wendy F.

Verified reviewer

Information Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Review of Join It membership software

5

Join It has enabled me to gather meaningful data on my clients, eg where a new member heard about our services, which industry sector they are in, legal structure, etc, all of which helps me with our marketing plan. Any time I have wanted help, both \[SENSITIVE CONTENT HIDDEN\] have always been there to give me assistance, and they are also compiling a list of additional options that their customers have requested and they update me as and when there are new functions available.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

It was very easy to set up, and easy to amend features as we ourselves develop. It is very easy to use, gather relevant data and communicate with my customers. The customer support is superb. The quick help guides often have answers to my questions, and if not, then I can use the online chat support, and \[SENSITIVE CONTENT HIDDEN\] are excellent at getting back to me quickly and are always helpful.

Cons:

There is some limitation in separating out different user types, as at present there are some features that apply to all user types. I would also like more options to tailor the landing page, as at present it is very limited in what I can do with it. When I initially set it up, I had difficulty setting up our account with the financial company's software, that is used by Join It (however, Join It supported me with this, and I imagine this would be the case with all financial software companies).

Reasons for choosing Join It

I selected Join It over alternatives as it seemed so straight forward to use and manage (which it is). It was less expensive than many alternatives, and I felt/feel I get great value for money, and superb support from them.

Reasons for switching to Join It

The previous system I used has no way of capturing meaningful data on my clients, which meant I couldn't tailor marketing to different users. It was also labour intensive to add data, and gather statistical data on clients.

Vendor Response

Thanks for the kind words -- and all the wonderful feedback so far! We look forward to shipping some of the requested features for you! :)

Replied April 2020

Read More

VR

Verified

Reviewer

Computer Software

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2018

Great support and a killer product. JoinIt really helps our club and our members.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

When our fledgling club was looking for a billing tool to help us sign up members quickly, I found JoinIt during a frantic Google search session. It has been very impressive to see how fast the JoinIt product has grown over the last 15 months that my club has been using their product. It was very easy to get my plans added to the system, connect to Stripe then start taking sign ups. In under 15 minutes we had a page online for folks to join our club.

Cons:

It would be great if the domain integration was more robust. Ideally we could actually use JoinIt to actually be our website, it is just so close. There are a few bugs yet with the Stripe integration, I am very happy to report that the founders do get it sorted out very quickly.

Vendor Response

Thank you for the kind words! And for being with us since the beginning! :)

Replied January 2018

Read More

Mary G.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed September 2018

Membership Made Easy

5

It was so exciting to see the first renewal payment come in, from a reminder notice, and the person even upgraded their membership! Reminders are something I didn’t have time for and the software has made this automatic. I also have to say that the customer service is incredible, even on the free version. The tech support staff get back to you quickly with thoughtful and detailed advice for whatever problem you’re experiencing, and tailor it to your situation. This is really surprising for a free product.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I’m volunteering for a tiny nonprofit, and love how easy Joinit is to learn and use, even with the very limited time I have for volunteering. I also really like the attractive layout. Both differentiated it from the other programs I looked at, which were clunky/unattractive and seemed complicated to onboard. I love that I can set up a varied membership structure (ours is pretty complex) that allows our members lots of options.

Cons:

I think the address should be an available field in the free version. (You can import/export addresses, but not edit them on screen.) It’s a standard field all membership organizations use, and collected at the point of sale. However, the pricing is reasonable enough that I am optimistic that new memberships will soon make the paid version pay for itself.

Vendor Response

Thanks for the kind words, Mary! It's a pleasure serving your organization!

Replied September 2018

Read More

ML

Mike L.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2019

The Solution We Have Been Waiting For!

5

The initial attraction to Join It was the Eventbrite Integration. This is going to create big opportunities for us in creating and promoting events where memberships are included in the attendance cost. The ease of syncing with SurveyMonkey and EventBrite and MailChimp, and others is huge benefit. We rely on board member/committee member volunteers for our non-profit to assist me with various tasks, and letting them work with these services they are used to from other things they do in their lives is a huge plus. The initial best part of moving to Join It was the friendly, fast, and thorough assistance in migrating. We signed up for the Business plan, and it was money well-spent. It's so refreshing to find that. From the conference call explaining the service to me, to the migration itself, to helping me sort things out in the feature set, it has been delightful. I normally cringe at the thought of chat support. Not this time. We used another membership management company, they were not friendly or responsive, took a long time to reply, had no integrations, and a clunky user interface that looked like it was written in Cold Fusion in 2001. Firing them and taking Join It live for our members made my day.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It looks great, functions great, has all of the outside automated integrations we need, the pricing is very fair, and it is simply intuitive to use.

Cons:

I don't have any least likes about it at this point.

Vendor Response

Thanks, Mike! It's been a pleasure working with you! We're appreciative that you chose to work with us! :)

Replied April 2019

Read More

Showing 1 - 10 of 82 Reviews

[See All Reviews](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)

## Join It Popular Comparisons

[Daxko Operations vs Join It](https://www.softwareadvice.com/membership-management/daxko-operations-profile/vs/join-it/)[Mindbody vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/mindbody/)[StarChapter vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/starchapter/)[Brilliant Directories vs Join It](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/vs/join-it/)[Wodify vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/wodify-core/)[WellnessLiving vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/wellnessliving/)[ClubRight vs Join It](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/join-it/)[GrowthZone vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/memberzone/)[Gym Assistant vs Join It](https://www.softwareadvice.com/fitness/gym-assistant-profile/vs/join-it/)[Tithe.ly vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/tithe-ly/)[Glue Up vs Join It](https://www.softwareadvice.com/crm/glue-up-profile/vs/join-it/)[Neon CRM vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/neoncrm/)

[Compare All Alternatives](https://www.softwareadvice.com/gym-management/join-it-profile/alternatives/)

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