---
title: "Join It Software Reviews, Demo & Pricing - 2026"
description: "Review of Join It Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/membership-management/join-it-profile/"
page_type: "product"
language: "en"
---

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Join It

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Overview

[Reviews](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/gym-management/join-it-profile/alternatives/)

# Join It Review

From $29-$189/month Free version Free trial 3 plans

Wondering if Join It is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Join It

4.7

[(84)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)

Pricing

Starting at $29.00 flat rate per month

### About Join It

Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.

Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.

It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.

Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.

Wondering if Join It is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

## Join It User Interface

## Popular Join It Alternatives

Main Product

Join It

4.7

[(83)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.68Value for money
-   4.93Customer support
-   4.34Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/)

4.5

[(182)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.44Value for money
-   4.47Customer support
-   4.35Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)

4.0

[(2997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)

4.2

[(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/)

Ratings Breakdown

-   3.73Ease of use
-   4.03Value for money
-   4.26Customer support
-   3.77Functionality

Pricing

Starting at $119.00 per month

Get Price

Alternative Product

[Wodify](https://www.softwareadvice.com/gym-management/wodify-core-profile/)

4.5

[(181)](https://www.softwareadvice.com/gym-management/wodify-core-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.34Value for money
-   4.52Customer support
-   4.42Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[ClubRight](https://www.softwareadvice.com/martial-arts/clubright-profile/)

4.8

[(197)](https://www.softwareadvice.com/martial-arts/clubright-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.81Value for money
-   4.83Customer support
-   4.71Functionality

Pricing

Starting at £99.00 per month

Get Price

## Join It Pricing and Plans

Join It has three plans. Starter is $29.00/mo billed monthly. Total is $99.00/mo billed monthly. Extra is $189.00/mo billed monthly.

Free versionFree trial

Starter

$29.00

flat rate, per month

You get a free trial with this plan. The plan is ideal for small organizations.

Starter plan includes:

-   1 Admin Seat Included
-   3.0% Service Fee for Online Transactions
-   Collect Custom Fields
-   Unlimited Automations
-   Up to 1000 Members in Your Database

Total

$99.00

flat rate, per month

You get a free trial with this plan. The plan is ideal for larger organizations. It includes all features of the Growth plan plus new features.…

Total plan includes:

-   2.0% Service Fee for Online Transactions
-   5 Admin Seats Included
-   API and Webhook Access
-   Custom Digital Membership Cards
-   Removed Join It Branding
-   Up to 10000 Members in Your Database

Extra

$189.00

flat rate, per month

You get a free trial with this plan. The plan is ideal for largest organizations. It includes all features of the Total plan plus new features.…

Extra plan includes:

-   10 Admin Seats Included
-   1.5% Service Fee for Online Transactions
-   Up to 25000 Members in Your Database

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Join It pricing compare to alternatives?

Join It's starting price is $29.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Join It4.7[(84)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/) | $29.00 /mo | Available | Available | 4.7 |
| [Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/)4.5[(182)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 |
| [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)4.0[(2,997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) | $79.00 /mo | Not available | Not available | 3.6 |
| [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)4.2[(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) | $119.00 /user/mo | Not available | Not available | 4.0 |
| [Wodify](https://www.softwareadvice.com/gym-management/wodify-core-profile/)4.5[(181)](https://www.softwareadvice.com/gym-management/wodify-core-profile/reviews/) | $99.00 /mo | Not available | Not available | 4.3 |

Join It4.7[(84)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)

* * *

Starting price

$29.00 /mo

Free trial

Available

Free version

Available

Value For Money

4.7

-   [Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/)4.5[(182)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)4.0[(2,997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)
    
    * * *
    
    Starting price
    
    $79.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.6
    
-   [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/)4.2[(656)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/)
    
    * * *
    
    Starting price
    
    $119.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.0
    
-   [Wodify](https://www.softwareadvice.com/gym-management/wodify-core-profile/)4.5[(181)](https://www.softwareadvice.com/gym-management/wodify-core-profile/reviews/)
    
    * * *
    
    Starting price
    
    $99.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    

## Join It Features

-   Popular features found in Membership Management
    
    Application Management
    
    Communication Management
    
    Dues Management
    
    Email Marketing
    
    Event Management
    
    Member Directory
    
    Member Portal
    
    Membership Renewals
    
    Payment Processing
    
    Promotions Management
    
    Registration Management
    
-   More features of Join It
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Attendance Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Chapter Management
    
    Class Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Commenting/Notes
    
    Committee Management
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Discussions/Forums
    
    Document Storage
    
    Donation Tracking
    
    Donor Management
    
    Drag & Drop
    
    Electronic Payments
    
    Email Management
    
    Email Reminders
    
    Email Templates
    
    Email Tracking
    
    Engagement Tracking
    
    Event Calendar
    
    Event Scheduling
    
    Event Ticketing
    
    Facility Scheduling
    
    Filtering
    
    For Alumni Associations
    
    Forms Management
    
    For Nonprofits
    
    Fundraising Management
    
    Grant Management
    
    Group Management
    
    Instructor Management
    
    Interaction Tracking
    
    Live Chat
    
    Marketing Automation
    
    Member Accounts
    
    Member Communication
    
    Member Communities
    
    Member Database
    
    Membership Management
    
    Membership Signup
    
    Member Types
    
    Mobile Access
    
    Multi-Location
    
    Newsletter Management
    
    Online Booking
    
    Personalization
    
    Point of Sale (POS)
    
    Real-Time Analytics
    
    Real-Time Notifications
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting & Statistics
    
    Search/Filter
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Messaging
    
    Summary Reports
    
    Team Management
    
    Third-Party Integrations
    
    User Management
    
    Visitor Management
    
    Volunteer Management
    
    Wait List Management
    
    Web Forms
    
    Website Integration
    
    Website Management
    

## Join It Integrations

Mailjet

Integration rated undefined from -1 review

Sendlane

Integration rated undefined from -1 review

Constant Contact

Integration rated undefined from -1 review

Stripe Payments

Integration rated undefined from -1 review

SurveyMonkey

Integration rated undefined from -1 review

Emma by Marigold

Integration rated undefined from -1 review

See all 22 integrations

## Join It User Reviews

## Join It customer ratings

- Overall rating: 4.7/5
- Total reviews: 84

### Rating distribution

- 5 stars: 64 reviews (76%)
- 4 stars: 17 reviews (20%)
- 3 stars: 1 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 2 reviews (2%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.7/5
- Customer support: 4.9/5
- Functionality: 4.3/5

---

### ​User-Friendly and Great Customer Service

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: 1-3 years · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

​Join It has made managing our membership incredibly easy, even for those of us who aren't super tech-savvy. The interface is intuitive, but what really sets them up is their customer support. We recently had a call with Frano, and he was fantastic. He walked us through the platform and showed us exactly how to maximize our opportunities and get the most out of everything they offer. Highly recommend!

#### Cons

The only minor downside is that managing the admin dashboard from a cellphone can be a little clunky. It's still doable, but the platform definitely shines and is much easier to navigate when you're on a desktop or laptop.

#### Vendor response

Hi Danielle, Thank you so much for taking the time to share this — and for the perfect 10/10! We're thrilled to hear Join It has made managing your membership so much easier, especially for team members who aren't naturally tech-savvy. That's exactly what we aim for. We'll be sure to pass your kind words along to Frano — he'll be so glad to know his walkthrough helped you get more out of the platform. That's what he loves doing! We also appreciate you flagging the mobile experience for the admin dashboard. We're always working on ways to make Join It even smoother on every device, and feedback like yours helps us prioritize what to improve next. Thanks again for being part of the Join It community, Danielle. We're grateful to have you, and we're here anytime you need us! Warmly, The Join It Team

Replied August 2026

---

### Join It has been a great help to our organization

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Political Organization
- Company size: 11-50 employees
- Product usage: 3-5 years · weekly
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

It has significantly helped with getting new members and simplifying the renewal process. There are certain monthly reports we need and generating those reports is very easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Helped us automate a mainly manual membership system, they provide customer great support. In the past all memberships renewed on Dec 31, which created a huge amount of work for an all-volunteer work force to get people to renew. Reporting is now much simpler as well.

#### Cons

Some features that I've requested have not yet been implemented. There is not much I don't like about Join It.

#### Vendor response

Hi Shelley, Thanks so much for the review and for being with Join It for over 2 years - really appreciate the partnership. Awesome to hear Join It has helped simplify renewals, reduce manual admin work, and make reporting easier for your team. We also appreciate the feedback on feature requests and are always working on improving the platform based on customer feedback. Thanks again for being part of Join It!

Replied May 2026

---

### They say it is specifically developed for chambers of commerce. It is not!

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

I introduced our organisation, how we operate and manage membership and our needs when meeting the sales person online. Apart from a few things that require upgrade, I was promised that the platform would be adapted to the majority of our needs and requirements. It was not. Making the payment by transfer was also a headache, which shouldn't be if they target non-profit which don't always have corporate credit cards to pay online. In addition, the person who did the onboarding call was unprepared, asking me what I wanted to learn or know, going through the platform in 5 minutes, instead of asking questions about our processes to clearly show me how to use the platform. The only thing that works properly is the client support: they are reactive and professional. Unfortunately, they come too late, after you have been sold a product which is not adapted to your needs even if you were promised that it would be.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 5/5
- Functionality: 1/5

#### Pros

There client support teams are reactive and answer quickly when contacted in the chat. Not much apart from this.

#### Cons

This platform presents itself as being specifically adapted to chambers of commerce, which it is not. It does not support organisation-based membership, it hardly support offline payment, it doesn't allow to modify company profiles in batches (it need to be done individually for every employee of the company), it doesn't prevent individuals to modify the membership type of their companies (which is a problem when you have membership types based on specific criteria), and their online directory doesn't allow to run searches by sectors or other custom fields (which makes it de facto useless). Yet, their sales team will promise you that their platform can do all that. Finally, their onboarding process is a joke, and it takes one month just for the platform to be operational once you have faced issues after issues.

---

### Program Coordinator

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Program Development
- Company size: 2-10 employees

The ease of sending memberships with JoinIt has been a major advantage, especially for bulk additions. The reviewer has expressed complete satisfaction with the software, noting no negative aspects.

Full review available after login on Software Advice

---

### The most amazing customer service I've ever had!

- Overall rating: 5/5
- Reviewer: April G.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it."

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

They have listened to my feedback and actually implemented multiples of my suggestions! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days. Otherwise the automations are great, and I love the custom admin fields.

#### Cons

Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically. Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point!

#### Vendor response

Thanks, April! It's been wonderful working with you! :)

Replied December 2018

---

### These JoinIt Folks Thought of Everything

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

I now know of only 2 membership management companies - JoinIt and Others. I am struggling to name what it didn't solve. I'm normally reserved on reviews but this one deserves a bit more than my normal polite comments. Exceptional experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Incredible simplicity, versatile application across all my services , the digital membership card is what brought me to them and then l found membership management paradise . Best in class for flexibility. 6 stars in my book. You guys are not visible enough, though. It took me 2 months to find you and yet, you are the best thing on the market without the pizzaz. That offline payment toggle is a gem, it fixed my headache for African countries that don't have credit /debit cards. I was contemplating going part manual for offline registration then you cured that by actually allowing me to use joinit as a registration and prospecting tool. [SENSITIVE CONTENT HIDDEN] and team, you guys are geniuses. You actually did think of everything and if it's not yet there, I'm sure you are already thinking it

#### Cons

Paypal is a necessary evil. You could add that if you can.😔 WhatsApp and telegram integration is a must. I want to see just my brand on my links. Although the effect is minimal, the joinit branding tends to make us look like we are using a freebie. Although i already forgave you for it because you got everything else right. Any chance there will be an offline USSD link to cater for Africa's Wi-Fi-less citizens who would end up spending more than their subscription payment just to register themselves? I know it's there, it's completely whatsapp or SMS based. It would be nice to have that too

#### Vendor response

Hi Sacha, Thank you for this incredible review, truly one of our favorites to read! We're so glad the digital membership card, offline payment toggle, and family-layer flexibility solved real problems for your business, especially for African markets that credit-card-first tools often overlook. We're taking note of everything: PayPal, WhatsApp/Telegram integration, custom branding on links, and USSD access. These are exactly the kind of ideas that push us forward, so thank you for spelling them out so vividly. Thank you for choosing Join It, Sacha, and for the 10 stars. We're thrilled to be part of your journey! Warmly, The Join It Team

Replied August 2026

---

### Prepare for poor to no customer support and significant unannounced changes

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we got was essentially “sorry that’s how it is”. This week we have a seen more changes that are intrinsically linked to how we do business. We’ve had never parents randomly canceled, we’ve been unable to set up payments to the future with any confidence and more and more collapses in how it functions. Fortunately e had already found an alternate platform and have started migrating new customers to that. Now we are forced to do a full migration which will costs significant staff hours and embarrassment with clients. Changes to platforms happen I know this but to make major changes without announcement and with a shrug of the shoulders is Damsgaard f for business. The biggest issue we have is their customer service is basically non existent. Do not expect help.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Initial ease of use and clarity of finctions.

#### Cons

Unannounced changes effecting payments

#### Vendor response

Hi Paul! Thanks so much for providing us with this feedback. We sincerely do care when we miss the mark and fall short of our customer's expectations, and it really sounds like we messed up here. I take full responsibility and apologize for that. I'm going to reach out to you directly to see if there's anything that we can do to make this right. Sincerely, Mitch

Replied April 2022

---

### Perfect Membership Management Platform for small charity supporting the arts

- Overall rating: 5/5
- Reviewer: Caitlin V.
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

[sensitive content hidden], my two main contacts at Join It are the loveliest humans. We knew we were going to pick Join It from our first meeting with them. Every other CRM, Ticketing or Membership System I had a meeting with didn't listen to us and talked over us whilst aggressively chasing us for a sale. Join It stood out and didn't try to sell us on features we didn't need.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page.Join It is also constantly in development, they are actively always building and evolving the platform.

#### Cons

We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions.

#### Vendor response

Hi Caitlin, Thank you so much for this wonderful review — and for the perfect 10/10! We're so glad our first conversation felt different from the rest, and that you found a team that genuinely listened rather than just chased a sale. That's exactly how we want every relationship to start. It means a lot to hear the Eventbrite integration, reporting, and sign-up page formatting are all pulling their weight for your team — and that everyone, even occasional users, finds the platform easy to jump into. We'll make sure Leah sees your kind words too; she'll be so happy to know her help finding the right solutions made a real difference for you. We're honored to be supporting a small charity doing such meaningful work for the arts, and we're always here as we keep building and evolving the platform alongside you! Warmly, The Join It Team

Replied August 2026

---

### Great choice for membership management/payments for small organizations on a limited budget

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

What is most outstanding about JoinIt is their customer support. I manage 100+ Software-as-a-Service installations in my professional life and have never experienced better customer support than what JoinIt provides. Almost instant responses to tickets by super-knowledgeable staff, problems resolved very quickly, whether they're issues I caused or perhaps the rare problem at their end. Kudos to JoinIt.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easily handles our membership management needs with a minimum of fuss. Handles payments through Stripe transparently. Also handles off-line payments without much bother. Imports member lists through Excel and from MailChimp. Excellent value for the money. Tremendous customer support (can't say this enough!)

#### Cons

Wish we could more tightly integrate JoinIt forms into our WordPress site without tripling the cost of our subscription. Would like a few bulk update/delete options for our membership lists.

#### Vendor response

Thank you for the very kind words, Tony! It's been a pleasure working with you so far - and we look forward to continuing to support you!

Replied October 2022

---

### Saved!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Museums and Institutions
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

After a horrid launch with a competitive product, I switched to JoinIt and was up and running in 1 day. No hassles, no excuses, just progress and support. Sent my data, they notified me of errors, we fixed them and BAM! it was done. Taking on new members within the hour.

#### Cons

I'll let you know. Would rather have not paid out 12 months up front.

#### Vendor response

Thanks for the kind words, Jim! We're thrilled that we were able to get you up and running so quickly! :)

Replied April 2020

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